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Tech issues pop up on Quantum of the Seas' first day

In:
04 Nov 2014

It's only a pre-inaugural cruise and the ship still has that "new ship smell", but a few technology hiccups troubled the first day Royal Caribbean opened up the ship to the public according to a report by The Telegraph.

The main issues were the super fast internet provided by O3b wasn't working yet because the satellite network does not cover the UK but should be online once the ship reaches the New York area.

Without the fast internet, the Royal iQ smartphone app did not work either.

In addition, the luggage RFID tracking system that is supposed to let you track where you luggage is was also "patchy".  The Telegraph claims the few bags that were selected to be part of the RFID trial seemed to take longer to get to their proper staterooms.

Probably the biggest snafu occured at the Bionic Bar with the robotic bartenders.  Here's the exact report by the Telegraph:

"The robotic arms failed to stand glasses upright on a number of occasions. Cocktails are meant to be mixed in one minute but as waiting times rose to 20 minutes the IT team pulled the plug – literally – and went back to the drawing board."

For those looking forward to Anthem of the Seas, Royal Caribbean vice president Dominic Paul promises that by the time she arrives, Britain will have an O3b satellite so the IQ app should work and smartphone check-in and bag-tagging issues will be resolved.

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