Royal Caribbean’s Crown and Anchor Society is arguably one of the best loyalty programs in the cruise industry. 

Rewarding loyal customers is a common practice not just in the cruise industry, but in the travel sector as a whole. Airlines, hotels and car rental companies all have some-sort of loyalty program that rewards customers who continue to choose their brand over and over again.

After just one cruise, you can start accumulating points towards earning status with Royal Caribbean. Typically, each night spent on a Royal Caribbean cruise will earn you one point towards your loyalty status. If you stay in a suite or cruise solo, you can earn double points towards your status. 

Below is a breakdown of the Crown and Anchor Society’s status levels, starting with the lowest tier of Gold Members.

The highest tier of membership you can reach with Royal Caribbean is dubbed the Pinnacle Club, which you achieve after earning 700 points. Loyalty can pay off in the long-run and this is especially true with Royal Caribbean’s Crown and Anchor Society. As you move through the program’s totem pole of statuses, the benefits become more lucrative. 

Royal Caribbean’s loyalty program has some incredible perks that would be considered not under-the-radar benefits. In particular, top-tier members earn daily, complimentary drinks for Diamond members and above. These members also receive access to a special Diamond Lounge, which hosts nightly appetizers and daily breakfast with specialty coffees. Pinnacle Club members even receive a complimentary cruise!

Of course, these are all major perks of choosing to cruise with Royal Caribbean time and time again. But, most Royal Caribbean cruisers might not even know about all of the other perks that are available through the Crown and Anchor Society. 

Here’s a list of our favorite under-the-radar perks of the Crown and Anchor Society.

Complimentary internet

Cruising with access to Wi-Fi onboard is crucial for many, especially those of us who cruise often. Internet can be expensive to purchase onboard. The Surf and Stream package, which is the fastest service onboard, starts at $25.99 per day, per device. If you want to purchase internet for a 7-day cruise, this means you’ll be spending around $180 for access to the internet throughout your voyage. 

All members of Crown and Anchor Society are eligible for complimentary discounted Internet onboard. Platinum and Emerald members will receive a 15% discount any onboard internet purchases; even Gold members (who only need 3 cruise points) can receive a 10% discount on internet purchases. 

Once you reach Diamond status, you start to receive even better benefits with complimentary internet access. Diamond guests receive one complimentary day of Surf + Stream while Diamond Plus receive two complimentary days. This can also transfer to a discount of equivalent value, from $25.99 for Diamond to $51.98 for Diamond Plus. 

Top-tier Pinnacle Club members receive free unlimited Surf and Stream internet on their cruises for the entire duration of their cruise, which amounts to huge savings on each cruise!

BOGO specialty dining

There’s plenty to eat and drink onboard a Royal Caribbean cruise, but I’ve found that I am increasingly drawn to the specialty dining experiences while cruising. I enjoy the change of pace, the ambiance, the high-quality food and the impeccable service.

Crown and Anchor Society’s top-tier members can receive complimentary speciality dining onboard their cruises. Diamond Plus and Pinnacle Members each receive a BOGO deal to buy any specialty dining restaurant on the first or second night, and receive complimentary dining for the second guest. (Note, this does exclude Izumi Hibachi and Teppanyaki, Chef’s Table and Hooked Seafood). 

Considering every member receives this discount, you can save pretty big money with this complimentary BOGO offer. For example, my husband and I each have this BOGO voucher, which means we can essentially get an entire specialty dining meal comped between the two of us. 

I’ve also found that as long as you pre-pay for the specialty dining on the first or second night, the hosts will normally let you dine at a later date as long as it’s been paid for during the voucher timeframe. 

Platinum members and above can each receive a complimentary coffee beverage with a purchase of a specialty dining purchase. 

Finally, top-tier Pinnacle members receive Coastal Kitchen access and daily breakfast in a specialty dining restaurant throughout their cruise. Coastal Kitchen is designed as a top-tier dining option for suite guests, so this is a very nice benefit to receive. 

Priority access and seating for events

Royal Caribbean is known for building mega cruise ships that can hold thousands of people onboard. They don’t call ‘em the world’s biggest cruise ships for nothing!

With so many people onboard, it can sometimes be difficult to find seating at popular shows, events and entertainment offerings. Some of Royal Caribbean's biggest ships require reservations for shows, but others do not require any reservation - and events can be equally as popular. 

Diamond Plus and Pinnacle Club members of the Crown and Anchor are given propriety access and seating at theater shows, Ice shows and AquaTheater events. This can be a huge perk that many overlook because it doesn’t have a monetary value; however, it’s really nice to arrive to a show right on time and not worry about finding a seat.

I’ve even had luck with attendants allowing others in my party to sit in the section who were cruising with me but didn’t have the same status, if there were open seats. 

Exclusive events

On each Royal Caribbean cruise, you can almost always find Crown and Anchor Society hosting a Top Tier Event during the cruise. This exclusive event normally features free champagne, but I’ve also been invited to events with morning mimosas and special pastries or baked goods.

Platinum members and above will receive an invite to this exclusive event in their stateroom for a designated date, time and location of the Top Tier Event. 

On my recent Odyssey of the Seas cruise, the Top Tier Event was a special Icon of the Seas reveal, which was highly-anticipated at the time. This was an exciting event with luxurious baked goods and free drinks. 

Not everyone goes to these events, but it’s a nice offering that Royal Caribbean wants to recognize loyalty members on each cruise. The free alcohol is a bonus for sure! You can also usually meet the Captain or other Senior Officers during the Top Tier Event. 

If the event fits in my schedule, you can often find me there. Who doesn’t like being recognized and thanked for their loyalty?

Complimentary bottled water

While this might seem like a small perk, I always appreciate boarding my cruise and finding complimentary bottled waters waiting for me on the vanity. 

Bottled water is not free onboard, so it’s nice to have disposable bottles that can be used around the ship. I often use these to take ashore too so I don’t have to lug my personal water bottle around. 

In addition, I travel with LiquidIV (or equivalent hydration packets, like these Propel electrolyte packets) because I want to stay as hydrated as possible. I hate adding these packets to my personal water bottle because I am not able to wash it for a few days. It’s much easier to use bottled water to add my hydration or flavor and toss the bottle when I’m done. 

Note, we receive a small commission if you purchase from these affiliate links while it costs you nothing extra. 

Discounts on balcony staterooms

One of the best perks for booking your Royal Caribbean cruise is receiving a Crown and Anchor discount on Balcony and Suite Staterooms. Anyone with a status of Platinum or above is eligible to receive a balcony or suite discount when booking their stateroom. If booking online, you simply need to enter your Crown and Anchor number to have the discount automatically applied. 

I can’t tell you how much money this has saved me over the years! I’ve been able to upgrade my inside guarantee cabin to a balcony for the same price because of this Crown and Anchor discount. A quick look at recent reservations from the last year unveil a savings of $150 on a 4-night sailing and a $326 discount on a 12-night European cruise last summer, just to name a few. 

Upon review, the discount received varies on your loyalty status and when you are booking your cruise relative to the sail date. Those who book more than 6 months in advance receive bigger discounts than those booked within 6 months of sailing.

However, I’ve also seen prices drop more significantly as a sailing gets closer and after final payments are made, which can be a good time to upgrade or book your stateroom with this discount. 

In fact, I just upgraded from an inside guarantee to a balcony guarantee for just $300, which is the lowest price I’ve been able to lock-in for an upcoming Iceland cruise. For a scenic cruise, I think this is totally worth it and the balcony discount saved us $326. 

Dedicated Loyalty Service Desk

Waiting on the phone or holding for hours is not a great experience for anyone. When Royal Caribbean runs certain sales and promotions, the call center can get very busy, which can make it difficult to get ahold of anyone. 

Royal Caribbean’s Diamond Plus and Pinnacle Club members can call (800) 526-9723 to reach the dedicated line for Crown and Anchor members. Those outside of the US and Canada should call (541) 285-9723. 

The desk is not open 24/7, so be sure to call during business hours: M-F from 9am-10PM EST and weekends from 9am - 8pm EST.

Just recently, I tried to call on a Sunday evening to upgrade my inside stateroom to a balcony, as I mentioned above. It was a 2-hour wait so I gave up. Two days later, the sale returned and I called during business hours to the dedicated loyalty desk. The entire call took 8 minutes and I had already made the payment to upgrade and received confirmation. This is a HUGE timesaver and benefit that might fly under most peoples' radar. 

Status Match Program

If you’re a member of Royal Caribbean’s Crown and Anchor Society, you can also receive some pretty awesome status match perks with other cruise lines and travel companies. 

Royal Caribbean Crown and Anchor members can receive reciprocity benefits with sister-brand Celebrity Cruises. Those with a status of Platinum or above will receive status match when sailing on Celebrity cruise ships. 

For example, as a Diamond Plus member, I just sailed on Celebrity for the first time and received Elite-level benefits, which included free drinks, discounted internet, free laundry, and more. I absolutely loved my first Celebrity cruise experience and receiving benefits was a huge perk for the onboard experience. 

There are other companies that will provide some level of reciprocity with your Crown and Anchor status as well. Most notable, your Crown and Anchor status will be matched at MGM Rewards. Emerald and above will receive Gold status at MGM while lower tiers will also receive some status perks. Simply visit an MGM Rewards desk at any MGM Rewards destination to validate your status. 

Finally, all of Crown and Anchor Society members can receive Hertz Gold Plus Reward points as well. For the purposes of this article, I followed instructions through Royal Caribbean’s website and entered information on Hertz’s website to sign up. The link from Royal Caribbean pre-populated a few fields during the sign-up process.

Hertz Gold Rewards includes Skip the Counter and E-Return access, which can save time at the airport. You will earn points with rentals and receive Ultimate Choice benefits.

Complimentary Photos

While phones are becoming very sophisticated with picture-taking capabilities, there’s a hint of nostalgia when it comes to taking and purchasing cruise photos. Personally, I love getting the welcome abroad picture which has the sail dates, itinerary and ship because it’s a great memory keepsake. 

Diamond members and above each receive a complimentary photo of any size during every single cruise. The 8x10 pictures are upwards of $25 onboard now. I always pick out a picture on the last day of the cruise (or two pictures if I am sailing with my husband who also gets a free picture).

Gold through Emerald members receive a discount on photos in which buying 1 photo earned a 50% discount on a second photo. 

With so many cruise pictures, I decided to get this photo album where I can keep all of the cruise pictures in an orderly fashion (this one fits up to 8x10 photographs). I was running out of space to hang up all of the photos; and let’s be honest, some of those cruise pictures are NOT wall worthy!

This photo album has sticky pages, so I can simply place the printed cruise photos in there without needing to tape or glue anything. I know I won’t have time to scrapbook these days, but it really is a nice keepsake to have all of your cruise photos in an easy album.

You also have an option to download the digital file of your photo, which can often make more sense than lugging home a physical photo. 

Single Supplement Reduced Cruise Fare

If you’re someone who cruises solo, paying double occupancy can be a huge blow to your budget. Royal Caribbean provides top-tier loyalty members with discounts for reduced cruise fares for single supplement rates.

Diamond Plus members with 340+ points and Pinnacle members can received a reduced rate for solo cruising from 200% to 150%. For solo cruisers, this can amount to big savings!

Complimentary and Discounted Laundry 

It can be tough living out of a suitcase, especially if you’ve traveling for a while. Royal Caribbean does not offer any self-service laundry options; instead, you have to send in your laundry to be washed and folded by crew members. Platinum and above members receive anywhere from $5 to $10 discounts on wash and gold laundry for sailings 5+ nights or longer.

Diamond Plus and Pinnacle members can receive one free $34.99 wash and gold bag on cruises longer than 5+ nights. This is a super nice perk, especially on those longer itineraries where you desperately need some clean clothes.

My husband even likes to send out his laundry towards the end of the cruise so he can bring home a bag of clean clothes, meaning we don’t have to wash them when we get home. He simply places the clean clothes in a separate packing cube from the dirty clothes, which our future selves are always grateful for. 

I think Royal Caribbean has arguably one of the best loyalty programs in the cruising industry.

The Crown & Anchor Society is the cruise line's program that rewards cruisers for showing loyalty to Royal Caribbean. After just one cruise, you can start earning points towards different tiers of status with the cruise line. 

As someone who has cruised almost exclusively with Royal Caribbean for my entire life, I am currently a Diamond Plus member of the Crown and Anchor Society. Reaching this status a few years ago, the program’s lucrative benefits are a huge selling point when I look to book future cruises. 

Notably, the complimentary daily drink vouchers are a huge perk of having Diamond Plus status. I receive five daily drink vouchers each day of my cruise; for my husband and I, this saves us hundreds to thousands of dollars on each cruise. 

We also enjoy discounted internet, free laundry service, a complimentary photo, BOGO specialty dining and more as Diamond Plus members.

Although I love cruising with Royal Caribbean, I was been eager to try sailing on sister-brand Celebrity Cruises for quite some time; however, I wasn’t sure if the onboard experience would feel lackluster without some of the lucrative benefits that I’m used to receiving on Royal Caribbean. 

Because Royal Caribbean and Celebrity Cruises are owned by the same parent company, the two cruise lines actually have a status reciprocity program. Celebrity’s Loyalty Match program allows cruisers to receive comparable benefits from Royal Caribbean’s Crown and Anchor Program when sailing on Celebrity cruise ships. 

On my recent 4-night spring break sailing, I used my Royal Caribbean loyalty perks onboard Celebrity Silhouette for the first time - and it saved me a lot of money. This was my first cruise with Celebrity, so I didn't know what to expect. 

Here’s how the programs compared and how much money the benefits saved me. 

To start, Elite status is the highest tier of Celebrity's loyalty program, Captain’s Club, that you can receive through the reciprocity program. 

Royal Caribbean’s three highest tiers of loyalty - Diamond, Diamond Plus and Pinnacle - can only receive Elite member status on Celebrity Cruises through the reciprocity program. To reach Elite Plus or Zenith status, you must earn points by sailing on Celebrity’s cruise ships and earning the status. 

Similarly, Captain’s Club highest members - Elite Plus and Zenith - can only receive Diamond status when sailing on Royal Caribbean cruises.

It's important to note that Royal Caribbean and Celebrity Cruises each have their own points structure. To reach the next tier with Celebrity, I would need to earn at least 750 Captain’s Club points on my own; however, I’d continue to receive Elite-level benefits through reciprocity until then. 

Below is a breakdown of how Royal Caribbean’s Crown and Anchor status translates to Captain’s Club status with the reciprocity status match program. 

Technically, I boarded Celebrity Silhouette as an Elite member with 0 Captain’s Club points, as I had not sailed on a Celebrity Cruise before.

When booking this cruise, I wanted to make sure I received the benefits I was entitled to. Enrollment in Celebrity’s loyalty program, Captain’s Club, was seamless. 

Anyone who is in enrolled in either Royal Caribbean’s or Celebrity’s loyalty programs will automatically receive benefits while sailing on either cruise line. 

Celebrity’s website states that anyone in Royal Caribbean’s Crown and Anchor program that is not enrolled in Celebrity’s Captain’s Club program should confirm enrollment before booking their cruise. I decided to call the Loyalty Service Desk to make sure I was enrolled in Captain’s Club before booking my first Celebrity cruise. 

Calling Celebrity Cruises was easy and they quickly confirmed my enrollment in the program. The agent also provided me with my Captain’s Club number at this time. Investigating further, I actually found the Captain’s Club number on Royal Caribbean’s website under Profile -> My Loyalty. I believe this is automatically populated, but I would suggest confirming your Captain’s Club number before booking your cruise. 

I provided the Captain’s Club numbers for both me and my sister when booking the Celebrity Cruise through our MEI travel agent. I was able to login to Celebrity’s travel portal and it showed my Elite status in the profile already. 

Once we boarded Celebrity Silhouette for our weekend cruise, we found an info sheet in the cabin with information about our Captain’s Club Elite membership benefits. 

Although the benefits are not necessarily one to one, we were pretty pleased with the Elite benefits that were listed on the sheet. It was a relief to see the Elite status on my SeaPass card and knowing that my benefits transferred correctly. 

Most importantly, I was happy to see on the benefit list that we would still receive complimentary drinks through Celebrity’s happy hour for Captain’s Club members! In addition, we were invited to join Captain’s Club Coffee Lounge everyday from 8am to 10am in Tuscan Restaurant. This was described as a coffeehouse style breakfast with snacks and pastries. 

The info sheet also stated that there would be a Captain’s Club Celebration on the final night of the cruise. This invitation said we could join the exclusive event for live music, drinks and special appearances from the Captain and Senior Officers.

Finally, we were invited to a Private Departure Lounge during disembarkation from 7:30am - 9am in Tuscan Restaurant. 

One of the first things I always do when I board a cruise ship is purchase internet for the entire voyage with my loyalty discount. 

Although disconnecting on a cruise is so relaxing, I simply need to have internet for my remote jobs. The flexibility of being able to work anywhere is incredible, but I do need to have high-speed internet purchased when I sail on a cruise to ensure I keep up with work when necessary. 

I am still holding out hope for the day that Internet is free on cruises, especially considering I can get free high-speed internet at almost anywhere these days!

On Royal Caribbean, as a Diamond Plus member, I receive two free days of Internet onboard or a $50 discount for the entire voyage. For this reason, I usually wait to purchase my Wi-Fi until I am onboard shorter cruises to ensure I get my discount, unless I can get a better price in the Cruise Planner beforehand. 

For a 4-night cruise, it’s usually around $51.98 for me to have high-speed internet on Royal Caribbean, as it’s priced at $25.99 per day. 

Unlike Royal Caribbean, Celebrity Cruises provides a percentage discount on Wi-Fi packages; sadly, high-speed internet is more expensive at $35 each day. As Elite members, we received a 30% discount on our Internet package, which I purchased on the first day. 

Unfortunately, high-speed Internet on Celebrity was almost double what it would cost on a 4-night Royal Caribbean cruise! I received a $42 discount, but it was still nearly $100 for the duration of the 4-night voyage. 

Shockingly, Royal Caribbean and Celebrity Cruises have the exact same Wi-Fi coverage through satellite-provider Starlink. 

In this sense, the price discrepancy between the two cruise lines is quite confusing for me. I was paying nearly double for the exact same provider coverage.

On a longer voyage, the 30% discount would be more sizable (in dollars) than the static $51.98 discount received on Royal Caribbean; however, the increased cost of $10 more each day on Celebrity will likely wash out any major savings when comparing the two. 

For example, a recent 12-night cruise on Royal Caribbean cost me $259.90 for the high-speed service with a savings of $51.98. On Celebrity Cruises, the same Internet would cost me $294 with a savings of $126. Although the savings is more, the overall cost of Internet is still higher. 

I’ve actually wished that Royal Caribbean would provide a bigger discount on longer cruises for top-tier loyalty members. When I take a 12-night cruise, it would be great to receive a 30%-50% discount on internet service, although any discount is still awesome. 

Technically, you have the potential to save a lot more money with Celebrity’s Captain’s Club internet discounts, but the increased cost of coverage needs to be taken into consideration. The internet coverage was consistent with what I’ve experienced on Royal Caribbean cruises, which is expected since the provider is the same. 

Another great perk on our Celebrity cruise that saved us a lot of money was the nightly happy hour with complimentary cocktails. 

Paying for cocktails and alcohol on a cruise can get very expensive. Not to mention, drink packages can nearly double the cost of your cruise and you have to drink around 5 cocktails each day to breakeven. 

Celebrity does not offer the easy-to-use drink vouchers like Royal Caribbean for loyalty perks. Instead, the cruise line has a nightly happy hour that serves complimentary drinks from 5pm-7pm.

This is very reminiscent of Royal Caribbean’s old happy hour in the Diamond and Concierge lounge, which was phased out after the pandemic and replaced with daily drink vouchers.

The happy hour was not limited just to a certain lounge. We were able to enjoy complimentary drinks from a set menu throughout the cruise at almost every bar, except the Craft Social and World Class Bar. 

On the set menu for happy hour, you could choose from a variety of simple cocktails and liquors. The bars specifically set out the menu each evening from 5pm-7pm. Throughout the cruise happy hours, we probably enjoyed 10-12 cocktails between the two of us. 

At a minimum, this saved us at least $100-$120 on our cruise! You can have unlimited cocktails during happy hour, so I will definitely choose a later dining time on my future Celebrity Cruise to take advantage of this happy hour. 

My sister and I enjoyed multiple cocktails each evening during happy hour and most enjoyed Sunset Bar. On our final evening, we sipped on a fruity concoction from the bartender while listening to live music while we sailed away from Nassau and back to Miami. 

Oddly, the first day of the cruise was excluded from the Captain's Club happy hour, which was a bit of a bummer.

During the first day of our cruise on Celebrity Silhouette, we were bummed to find out that there was no happy hour for Captain’s Club members that evening. 

The flyer in our cabin specifically stated that the Captain’s Club Cocktail Hour was excluded on embarkation day for whatever reason. Excluding embarkation day isn’t a huge deal, but when compared to Royal Caribbean’s daily voucher allowance that starts on the first day, it is notable. 

On a longer sailing, it also isn’t that big of a deal; however, we were only sailing on a 4-night cruise, so that meant we had only three evenings to take advantage of our benefits, so it was a bit more restrictive in that sense.

Instead, we purchased martinis at the famous Martini Bar on the first night of the cruise while we watched the bartenders perform impressive tricks with the martini glasses.

The martinis were not cheap, as they were $17 each including gratuities. We decided just to have one drink in anticipation of our happy hour kicking in the following evening. We loved the atmosphere of the Martini Bar and enjoyed the DJ playing music throughout the evening. 

Each morning, we could choose to dine at Tuscan Grill for Captain’s Club coffeehouse breakfast, which included cocktails and specialty coffees.

On the third morning of our cruise on Celebrity Silhouette, we decided to try out the Captain’s Club breakfast to see what was offered. This was located in Tuscan Restaurant, which is a specialty dining venue. 

I was thrilled to see I could get my morning latte during the coffeehouse breakfast - and even more excited to see mimosas, Bellinis and Bloody Marys on the menu. The breakfast menu was small with simple offerings like pastries, oatmeal and bagels. 

Receiving a free morning latte saved me $7 - something I wish I had known on the first morning of the cruise. I paid for my specialty coffee the first two mornings in the buffet and could have come here instead.

While I wasn’t necessarily in the mood for a mimosa on this morning, I was excited to see complimentary morning cocktails on the menu. Theoretically, I could have drank way more for free each day on this Celebrity cruise compared to my 5 drink vouchers on Royal Caribbean.

Between the unlimited cocktails, complimentary specialty coffee in the lounge and the nightly happy hours with cocktails, there would be absolutely no need for a drink package on Celebrity for me. 

On the final day, we enjoyed complimentary access to the Persian Garden thermal spa with our Elite status. 

One of the coolest perks with our Elite benefits was complimentary access to the Persian Garden thermal spa. We were able to access the thermal spa during one port day of the cruise as Elite members. We opted to do this on the final day of our cruise while we were docked in Nassau.

When I asked how much a daily pass during a port day would cost to the thermal spa, we were told it’s normally $39.95. 

For the two of us, this was a savings of $80! Whether we would actually pay this much to enjoy the thermal spa is up in the air, but I absolutely loved the ambiance and experience. We relaxed in the warm thermal chairs while also trying the different showers, saunas and steam rooms.

To my knowledge, this is not something offered on Royal Caribbean; but, it’s a perk that I really did enjoy on my Celebrity Cruise. 

As Elite members, we also could have received other benefits such as a free scoop of gelato, complimentary laundry, discounts on photos and more.

Elite members receive a slew of benefits onboard Celebrity cruise ships, including some that we didn't even have time to pursue. 

Unfortunately, I wasn’t feeling my best on the final evening so we didn’t make it to the Captain’s Club exclusive event. I wish this had been hosted on another evening so we could see what it’s all about, but we will save that for a future Celebrity cruise!

Since this was a short 4-night sailing, we didn’t utilize all of the Elite benefits that we were afforded. We had to squeeze in as much as we could! On a weekend getaway, it’s not necessary for me to do laundry most of the time. We also didn’t take a singe professional photo, and this is not something I would pay for even with a 40% discount. 

I was also very satisfied with the complimentary dessert offerings in the buffet and dining room that I never craved gelato from Cafe al Bacio; however, my sister did receive her free scoop on the last day and felt it was the same quality as we were served in the buffet. 

Although Royal Caribbean and Celebrity Cruises do not offer identical benefits, it’s still worthwhile to enjoy the reciprocity perks.

The most important loyalty benefits that I receive on Royal Caribbean include the discounted internet and complimentary daily drinks. I also enjoy the BOGO specialty dining and free professional photo, although these are not make-or-break benefits for me.

Most notably, our biggest savings came from not having to pay for cocktails or specialty coffee - other than our martinis on the first night. We loved the nightly happy hours hosted throughout the ship and appreciated the flexibility of going to almost any bar onboard. 

Additionally, receiving a 30% discount on Internet was appreciated, although the cost of internet was unexplainably more expensive. 

We also enjoyed our complimentary visit to the thermal spa during the ship’s visit to Nassau. Since we’d been to Nassau many times, enjoying the spa was a great way to enjoy our afternoon and do something more relaxing onboard the ship.

Overall, I was pleased with the Elite benefits on my Celebrity Silhouette cruise - and it saved us a lot of money. The savings would certainly compound on a longer Celebrity cruise with the reciprocity status matching, which is something to keep in mind. 

Royal Caribbean is updating the loyalty benefits for Crown and Anchor Society members beginning on March 10, 2023, with one of the most notable changes being the new design for the crystal blocks. 

Royal Caribbean announced the new crystal block designs  via the Crown and Anchor Society's Facebook page on February 28, 2023 in a post that read: "Being a Crown & Anchor Society member has its perks. And the perks don’t just happen at sea — get ready for a new burst of color! "

"We're excited to announce that our new crystal blocks are debuting this spring, and they're ready to take your collection to the next level."

All changes and updates to the Crown and Anchor loyalty program were soft launched on their website before being sent out via email in the February Crown & Anchor newsletter.

What are the loyalty program updates?

Changes to welcome snacks and beverages

For Emerald members (55+ points) and above, you will no longer have option to pre-select your welcome beverages, as all guests will now receive complimentary water in their stateroom when they arrive. If you are Emerald or Diamond, you'll get two bottles per person, and if you are Diamond Plus or Pinnacle, you will get three per person. 

Additionally, the cruise line removed the welcome snack as a loyalty benefit. Unfortunately, there will not be any cookies waiting in your stateroom anymore!

Daily drinks and wine discounts

All Diamond members (80+ points) and above will continue to receive daily drink vouchers for any beverage up to $14.

The number you get per day depends on your status: 4 for Diamond, 5 for Diamond Plus, and 6 for Pinnacle. Additionally, you will be able to receive 20% off bottles of wine over $100 and 40% bottles under $100. 

Diamond Plus and Pinnacle Club wash & fold laundry benefit

While Diamond Plus and Pinnacle Club members will still be able to receive one free $34.99 bag of laundry on sailings that are 5+ nights, they can only do so on the day of the ship's Wash & Fold laundry promotion. It's not valid for any pressing or dry-cleaning services. 

New amenities list

Diamond Plus (175+ points) and Pinnacle (700+ points) members have a new amenities list to choose from.

The number of points you have, as well as the length of your sailing, determines not only how many items you may choose from, but also what the items are.

For example, guests with 175-339 points only have fifteen options to choose from, while guests with 525+ points have over forty! 

No matter your points, you are eligible to select the new toiletry bag. Only guests with 340+ points, however, can choose the upgraded Crown & Anchor Society tote bag. 

New crystal blocks

The current crystal block design features Royal Caribbean International branding above the image and name of the cruise ship you are on when you cross the point threshold.

All elements are etched into the crystal, giving them an elegant and timeless look.

The update design will feature a colorful image of the ship with the Crown & Anchor logo in the top left corner and the ship's name in the lower right corner. 

Only five blocks have been released thus far, and they are all for Oasis Class ships. Every block, except for Symphony of the Seas, features a shot of the ship sailing during sunset.

As of February 28, 2023, the design for all other blocks is unknown. 

The updated look is facing mixed criticism from guests. 

Some are a fan of the new look, like HeWhoWaits who said, "With the change, maybe it's a good thing that my wife's block from last summer wasn't available."

"Hopefully this means she'll get the new version when follow ups are successful."

Others prefer the old design, including steverk: "My initial thought is we're going from something that was classy to something that looks like a cheap souvenir."

"I'll withhold final judgment until I actually see it, but that's my first impression."

Who is eligible for a crystal block?

Unfortunately, earning Diamond status (80 points) with Royal Caribbean is not enough to get you a crystal block. You will have to earn 140 points to be eligible to receive your first block. It is almost like a halfway marker between Diamond and Diamond Plus. 

You will also be able to get another crystal block every time you earn another 70 points on top of the 140, so you will get a block at 210, 280, 350, 420, and so on points.

There is no limit as to how many blocks you are able to collect. The more you cruise, the more blocks you will have!

After Royal Caribbean reversed the decision to stop giving out blocks in 2021, eligible guests choose to either have the blocks delivered to their stateroom or home, or if you do not want a block, you can decline delivery. 

I have over 140 points and I never got a crystal block. Who do I contact?

If you have yet to receive a crystal block despite having over 140 cruise points, you can go speak with the Loyalty Ambassador if you are onboard a cruise ship. They will be happy to assist you in making sure that you get your crystal block! 

If you are at home, you can call Royal Caribbean's Crown and Anchor hotline at (800) 526-9723 or send an email to [email protected].

The representative will be able pull all of your sailing information via your Crown and Anchor loyalty number, so be sure to have it handy.

If you are emailing, you will want to include it in your initial message. 

Related: The Crown and Anchor perks you should use on every Royal Caribbean cruise

Royal Caribbean has a rewards program for anyone that cruises multiple times with them that acts as their customer loyalty program.

The Crown and Anchor Society is an exclusive program designed to reward dedicated Royal Caribbean cruise guests. By signing up, members can enjoy exclusive benefits on future cruises such as priority check-in, onboard discounts, and even complimentary beverages during their cruise. Additionally, members have access to dedicated venues, private cocktail parties onboard the ship, and more.

Earning points for your cruise vacation enables you to move up in the loyalty program, giving you exclusive access to pre-cruise discounts as well as onboard benefits and events.

All in all, Crown & Anchor Society provides great incentives for frequent Royal Caribbean passengers who want to take advantage of special offers throughout their cruising experience. It's a great way for guests to be rewarded for their loyalty.

How do I earn Crown & Anchor Society points?

Earning Crown & Anchor Society points is fairly simple. Each night on a cruise earns you one point. Therefore, if your cruise is seven nights, you will earn seven Crown and Anchor points.

There are a few ways to earn points more quickly. If you are staying in a suite, you will earn double points per night, making a 7-night cruise worth 14 points. Likewise, you will also earn double points by cruising solo in a regular (non-studio) cabin. If you happen to be cruising solo and are staying in a suite, you will earn a whopping 21 Crown and Anchor points on a 7-night cruise.

Read more: Everything you need to know about Royal Caribbean cabins and suites

Points are not rewarded until after you have completed a sailing. This means that if you technically reach the next tier of the Crown & Anchor Society on day two of a cruise, your upgraded status will not be recognized until your next cruise.

Joining the Crown & Anchor Society is free and we recommend creating an account prior to your first cruise. If you did not have a Crown & Anchor Society account before your cruise, you can create one and link past sailings from the previous 12 months.

Crown & Anchor Society Tier Overview

There are six tiers to the Crown & Anchor Society:

• Gold - 3 points
• Platinum - 30 points
• Emerald - 55 points
• Diamond - 80 points
• Diamond Plus - 175 points
• Pinnacle Club - 700 points

There is also the Pre-Gold level, which is where every guest will start on their first Royal Caribbean cruise. As most sailings are 3 nights or longer, the majority of guests will reach Gold status after their first cruise.

Gold

Ranging from 3-29 points, the Gold level is the first official tier of the Crown & Anchor Society. As a Gold member, you do not receive an extensive list of benefits, but you will receive the following:

• SeaPass card recognition
• Crown & Anchor Exclusive Rates
• 50% off any glass of wine, beer or soda (two coupons per sailing)
• 50% off a Johnny Rockets milkshake (two coupons per sailing, on select ships)
• Access to a private departure lounge with continental breakfast
• 10% discount on any glass of wine, beer or soda (this is separate from the above coupon offer)
• 25% discount on any coffee beverage, excluding Starbucks coffee
• 10% discount on any internet package purchased on board (not combinable with any other internet offer)
• Crown & Anchor Society Desk for membership inquiries
• $2 in Free Play at shipboard casinos
• One free card when buying a bingo package
• 10% discount on any spa service (excluding medi-spa services)
• 10% discount on Royal Caribbean logo products (with a $25 minimum purchase)
• Priority notice on special offers, new ships and itineraries
• Additional cruise points for purchasing suite accommodations and/or single pricing type
• Exclusive email offers
• Crown & Anchor Society Exclusive member newsletter

Platinum

From 30-54 points you will be a Platinum member of the Crown & Anchor Society. If you have accumulated this many points, you are likely a seasoned cruiser compared to your Pre-Gold days. Platinum members receive all benefits listed above with the addition of:

• Robes for use onboard
• Signature Lapel Pin
• Discounts on Balcony and Suite staterooms
• Matching Celebrity Cruises Captain’s Club

Emerald

An Emerald member does not see a substantial increase in onboard and cruise planning benefits compared to at the Platinum level. Emerald members, from 55 to 79 points, receive all benefits listed above with the addition of:

• Welcome Waters & Snack + Beverage Selection
• Bigger discount on Balcony & Suite staterooms compared to a Platinum member

If you took eight week-long cruises in a non-suite cabin, you could reach the Emerald level fastest.

Diamond

Becoming a Diamond member is a right of passage for Royal Caribbean cruise fans. Whereas Gold, Platinum, and Emerald all see a few benefits, the Diamond level, from 80 to 174 points, is where you begin to receive benefits that will better impact your cruise vacation.

As a Diamond member, one of the biggest benefits you receive is access to the Crown Lounge (formerly known as the Diamond Lounge). Reaching 80 points means that you now have access to a completely new area onboard and all of the benefits that come with it, like complimentary food, coffee, and access to the Diamond concierge.

Diamond members receive all benefits listed above with the addition of:

• Milestone recognition
• Priority waitlist for Shore Excursions/Vitality Spa services
• Diamond Club (on select ships)
• Exclusive Nightly Diamond Event
• Entertainment Tour
• Priority waitlist seating request in the Main Dining Room
• Bigger discount on Balcony & Suite staterooms compared to an Emerald member

If you took 12 week-long cruises in a non-suite cabin, you could reach the Diamond level fastest.

Diamond Plus

The jump from Diamond to Diamond Plus in the Crown & Anchor Society is a big milestone. Whereas you can reach the Diamond level after “just” 80 points, reaching Diamond Plus requires more than double that at 175 points.

And once you reach Diamond Plus you will likely stay in this tier for a long time, as Diamond Plus ranges from 175-699 Crown & Anchor points.

Solo cruisers are sure to love the 50% reduction in the single supplement charge that occurs at 340 points.

Diamond Plus members receive all benefits listed above with the addition of:

• Personalized Gift/Amenity (per household)
• Exclusive Top Tier Event
• Early access at theater, ice show, and AquaTheater events
• Cheers with an Officer for members with 340+ cruise points
• Upgraded bathroom amenities for members with 340+ cruise points
• Bonus Gift for members with 340+ cruise points (per household)
• Bonus Gift for members with 525+ cruise points (per household)
• Exclusive access to Diamond Plus & Pinnacle Club call center staff members
• Single supplement cruise fare reduced to 150% from 200% for members that have 340 or more cruise points
  • This offer is based on availability with certain restrictions. Ocean Voyage Packages, Holiday sailings (Christmas, New Year's, Thanksgiving, Easter/Spring break) and the peak summer months of June 15 thru August 15 are not included in this offer. 
• Bigger discount on Balcony & Suite staterooms compared to a Diamond member

Pinnacle Club

The most coveted tier of the Royal Caribbean Crown & Anchor Society is the Pinnacle Club. Making up only a very small percentage of C&A members, a whopping 700 points must be earned to reach the Pinnacle Club level.

Reaching Pinnacle is a huge milestone for Royal Caribbean fans. As Royal Caribbean Blog writer Marcy Miyar explained, though, you don’t necessarily have to spend 700 nights on a cruise ship to reach Pinnacle. Booking suites or cruising solo allows you to earn more than one point per night, thus making your pathway to pinnacle a little bit quicker.

Pinnacle Club members receive all benefits listed above with the addition of:

• Flexible arrival
• Personalized lapel pin for Pinnacle Club
• Pinnacle Club SeaPass Card with exclusive privileges
• Daily breakfast at a specialty restaurant
• Exclusive nightly pinnacle club event
• Milestone cruise certificate valued at the prevailing rate of a 7-night balcony stateroom for 700 and 1050 cruise points
• Milestone cruise certificate valued at the prevailing rate of a Junior Suite stateroom for 1,400 and every 350 cruise points thereafter
• Bigger discount on Balcony & Suite staterooms compared to a Diamond Plus member

Member Benefits for Youth & Companions

Family members in the same household of a Crown & Anchor Society member can be added into a relationship with the member and receive equal tier status. Points listed in the family member’s account will be according to the amount of cruises that individual has taken. However, they will still receive all benefits of the tier level they earned as someone in the household of a Crown & Anchor Society member.

For example, if you are a Diamond Plus member, your kids will automatically be Diamond Plus members as well after their first cruise, even if their own Crown & Anchor Society account only has a few points. The only exception to this rule is with the Pinnacle Club. Dependents are not able to receive Pinnacle Club status from their parents or guardians and must achieve that milestone themselves. Spouses and domestic partners are able to reach Pinnacle status through their partner.

Other benefits for youth members of the Crown & Anchor Society include onboard offers and a commemorative gift for Diamond level and above.

Recent Policy Changes

Since the restart of cruises in 2021, Royal Caribbean has added enhancements and temporary adjustments to the Crown & Anchor Society benefits. These benefits include:

• Daily drink vouchers for Diamond, Diamond Plus, and Pinnacle Members for drinks with up to a $13 value that can be used at any bar, Crown Lounge during Happy Hour, or private destination at any time
• Flexible arrival for Pinnacle Club and Suite guests, allowing early check-in at the terminal
• Pinnacle members are still able to dine in Coastal Kitchen, but reservations are required
• Pinnacle members on Oasis and Quantum class ships receive a $25 dining voucher for a specialty restaurant of their choice
• “Master Class-type experience” for an insider view into the ship’s entertainment
• Early access at onboard entertainment for Diamond Plus and Pinnacle members
• “Meal with an Officer” for Diamond Plus and Pinnacle members has been evolved to a physical-distanced “Cheers with an Officer”

Royal Caribbean announced in December 2022 that Diamond Plus guests would no longer have access to the Concierge Lounge on ships that lack a Suite Lounge.

Due to high counts of top-tier members on most sailings, Royal Caribbean decided it had to limit access to the Concierge Lounge altogether.

What is the Crown Lounge (Diamond Lounge)?

Diamond, Diamond Plus, and Pinnacle guests can access the Crown Lounge (which used to be called the Diamond Lounge) while onboard. The Crown Lounge is open 24 hours a day and is an exclusive area only for Diamond members. Comfy seating and complimentary snacks and coffee are available throughout the day.

In addition, the Crown Lounge has a concierge available that can help with booking things like dining, entertainment, shore excursions, and spa appointments while onboard. They are also available for general questions about the ship and any problems you may encounter.

The Crown Lounge also has a happy hour each evening. Prior to the cruise industry shutdown, alcoholic and nonalcoholic beverages in the Crown Lounge were complimentary during happy hour. This benefit has temporarily changed, though. Now Diamond, Diamond Plus, and Pinnacle Club members are given a select number of drink vouchers per day to be used at happy hour or at bars around the ship. Diamond members receive 4 vouchers, Diamond Plus receive 5, and Pinnacle Club members receive 6 vouchers per day.

Most Royal Caribbean ships have a Crown Lounge. If a ship does not have a Crown Lounge, a Diamond-exclusive event will be held each night at a designated venue onboard.

Crown & Anchor Society Onboard Offers

When you board a cruise ship as a member of the Crown & Anchor Society, there will be a paper waiting for you in your stateroom listing your exclusive onboard offers. These offers increase by your Crown & Anchor Society tier and help you save money on your cruise vacation. Here are the current offers by membership level:

Gold

Wine & Dine

• 50% off coupon for any glass of wine, beer, or soda (two coupons per sailing)
• 25% off any Coffee Beverage (Starbucks not included)
• Two 50% off coupons for Johnny Rockets Milkshakes
• 10% off any wine, beer, or soda by the glass

Entertainment

• Buy a Bingo Package, get one free Jackpot Card
• 10% off any Internet Package
• $2 Free Play

Shopping & Services

• Buy one, get one 50% off - Photo
• 10% off RCCL Logo Products (must spend $25)
• 10% off any Spa Service (excluding Medi-Spa)

Platinum

Wine & Dine

• 50% off coupon for any glass of wine, beer, or soda (two coupons per sailing)
• 25% off any Coffee Beverage (Starbucks not included) (two coupons per sailing)
• Two 50% off coupons for Johnny Rockets Milkshakes
• 10% off any wine, beer, or soda by the glass
• Receive one free non-alcoholic Specialty Coffee with the purchase of one Specialty Restaurant dinner

Entertainment

• Buy a Bingo Package, get three free Jackpot Cards
• 15% off any Internet Package
• $4 Free Play

Shopping & Services

• Buy one, get one 50% off - Photo
• 10% off RCCL Logo Products (must spend $25)
• 15% off any Spa Service (excluding Medi-Spa)
• $5 off a $25 Dry Clean or Press
• $5 off a $34.99 Wash & Fold Laundry Bag (5+ night sailings)

Emerald

Wine & Dine

• 50% off coupon for any glass of wine, beer, or soda (two coupons flouper sailing)
• 25% off any Coffee Beverage (Starbucks not included) (two coupons per sailing)
• Two 50% off coupons for Johnny Rockets Milkshakes
• 10% off any wine, beer, or soda by the glass
• Receive one free non-alcoholic Specialty Coffee with the purchase of one Specialty Restaurant dinner

Entertainment

• Buy a Bingo Package, get six free Jackpot Cards
• 15% off any Internet Package
• $6 Free Play

Shopping & Services

• Buy one, get one 50% off - Photo
• 10% off RCCL Logo Products (must spend $25)
• 15% off any Spa Service (excluding Medi-Spa)
• $5 off a $25 Dry Clean or Press
• $5 off a $34.99 Wash & Fold Laundry Bag (5+ night sailings)

Diamond

Wine & Dine

• Four free drinks daily up to $13 value (except Starbucks & Bionic Bar)
• 50% off coupon for any glass of wine, beer, or soda (two coupons per sailing)
• Two 50% off coupons for Johnny Rockets Milkshakes
• 20% off any wine, beer, or soda by the glass
• Receive one free non-alcoholic Specialty Coffee with the purchase of one Specialty Restaurant dinner

Entertainment

• One free day of Surf Internet for 1 device or $25.99 off any Internet Package
• Buy a Bingo Package, get six free Jackpot Cards
• $6 Free Play

Shopping & Services

• One free photo
• 15% off RCCL Logo Products (must spend $25)
• 20% off any Spa Service (excluding Medi-Spa)
• 10% off a Photo Package or Photobook
• $5 off a $25 Dry Clean or Press
• $10 off a $34.99 Wash & Fold Laundry Bag (5+ night sailings)
• Receive a discounted Stateroom Phone rate of $2 per minute

Diamond Plus

Wine & Dine

• Five free drinks daily up to $13 value (except Starbucks & Bionic Bar)
• 50% off coupon for any glass of wine, beer, or soda (two coupons per sailing)
• 25% off any wine, beer, or soda by the glass
• Two 50% off coupons for Johnny Rockets Milkshakes
• 30% off Deluxe Beverage Package
• Buy one Specialty Restaurant cover charge, get one free. For dinner on Day 1 or 2 only (except Chef’s Table & Hibachi/Teppanyaki)
• Receive one free non-alcoholic Specialty Coffee with the purchase of one Specialty Restaurant dinner

Entertainment

• Two free days of Surf Internet for 1 device or $51.98 off any Internet Package
• Buy a Bingo Package, get six free Jackpot Cards
• $6 Free Play

Shopping & Services

• A free $34.99 Wash & Fold Laundry Bag (5+ night sailings)
• One free photo
• 15% off RCCL Logo Products (must spend $25)
• Complimentary add-on Spa Service (excluding Medi-spa)
• 20% off any Spa Service (excluding Medi-Spa)
• 10% off a Photo Package or Photobook
• $5 off a $25 Dry Clean or Press
• $10 off a $34.99 Wash & Fold Laundry Bag (5+ night sailings)
• Receive a discounted Stateroom Phone rate of $2 per minute

Pinnacle

Wine & Dine

• Six free drinks daily up to $13 value (except Starbucks & Bionic Bar)
• 50% off coupon for any glass of wine, beer, or soda (two coupons per sailing)
• 25% off any wine, beer, or soda by the glass 
• Two 50% off coupons for Johnny Rockets Milkshakes
• 40% off Deluxe Beverage Package
• Buy one Specialty Restaurant cover charge, get one free. For dinner on Day 1 or 2 only (except Chef’s Table & Hibachi/Teppanyaki)

Entertainment

• One free Internet Package 1 device, Surf & Stream, full voyage
• Buy a Bingo Package, get six free Jackpot Cards
• $6 Free Play

Shopping & Services

• A free $34.99 Wash & Fold Laundry Bag (5+ night sailings)
• One free photo
• 15% off RCCL Logo Products (must spend $25)
• Complimentary add-on Spa Service (excluding Medi-spa)
• 20% off any Spa Service (excluding Medi-Spa)
• 10% off a Photo Package or Photobook
• $5 off a $25 Dry Clean or Press
• $5 off a $17.49 Express Press (Redeemable on Day 1 only)
• $10 off a $34.99 Wash & Fold Laundry Bag (5+ night sailings)
• Receive a discounted Stateroom Phone rate of $2 per minute

Loyalty matching with other cruise lines

Once you attain status with the Crown & Anchor Society at the Platinum level, you can qualify for matching status with Celebrity Cruises' Captain's Club loyalty program.

You'll get matching status at the Select level in the Captain's Club Program. That will get you benefits such as:

• 25% discount on internet packages
• 30% discount on photo packages
• 10% discount on spa treatments
• Priority status for the shore excursion waitlist

If you can get to Diamond in Crown & Anchor Society, you can match to Elite Level within Captain's Club. This will get you more benefits such as:

• 90 complimentary minutes of streaming
• 40% off a digital or print photo package
• $200 off The Studio photo packages
• Unlimited free drinks from the Captain’s Club menu each day between 5 and 7 p.m. at most bars and lounges on the ship
• Access to the Captain’s Club Coffee Lounge
• Free access to the Persian Garden spa zone on one port day of your choice (Millennium & Solstice Class ships only)
• 30% off Wi-Fi packages and upgrades
• 15% discount on a drink package or a premium drink package upgrade

There is no status matching with SilverSea, which is also owned by Royal Caribbean Group.

Crown and Anchor Society questions

Do Royal Caribbean points expire?

No, points you earn in Crown and Anchor never expire and the status you earn is good indefinitely.

In fact, if you cruised with Royal Caribbean in the past and never created an account, you can still get credit for those sailings and the points you earned. You just need to call the Crown and Anchor Society phone number with your sail date and ship name to have it added to your account.

How many points do I need for a free cruise on Royal Caribbean?

The only loyalty tier that provides a free cruise would be when you reach Pinnacle Club status.

When you reach the top of Royal Caribbean's customer loyalty program, a free sailing is one of the many perks.

What is the Crown and Anchor Society phone number?

If you're in the United States, you can call Crown & Anchor Society at (800) 526-9723.

If you are outside the U.S. and Canada, call (541) 285-9723.

Hours of operation are Monday through Friday, 9 AM-10 PM EST and Saturday through Sunday 9 AM-8 PM EST.

Can I use my Royal Caribbean points on Celebrity Cruises?

You can do a one-time status match with Celebrity and get an equivalent status with them.

You will still earn points with Celebrity separately from Royal Caribbean, but they will honor your equivalent status in the Captain's Club until you cruise enough with Celebrity to move up.

Royal Caribbean has big plans for its loyalty program in 2023, according to the cruise line’s loyalty director. 

Courtney Brant, who serves as Royal Caribbean’s Crown and Anchor Society Director, announced recently that Crown and Anchor Society members can look forward to upcoming commemorations and festivities to celebrate the loyalty program’s 25th anniversary. 

These events are planned to take place throughout 2023 as year-long celebrations. 

In the note to Crown and Anchor Society members, Brant specifically mentions that the celebrations will kick off on an exciting note by unveiling new, fresh and redesigned program gifts, along with onboard amenities, to recognize members’ loyalty to Royal Caribbean. 

However, Brant does not specify what these onboard amenities will be or how the program gifts will be revamped in the coming year. 

This could be hinting at the gifts award to Diamond Plus and Pinnacle members, which receive personalized gifts and amenities as part of the loyalty program; however, this is simply speculation. 

According to Brant, the festivities with also kick off with Royal Caribbean’s first-ever Coffee Talk, which is described as a virtual webinar that will be hosted quarterly by the loyalty team. Brant shares that these virtual webinars will also feature special guest appearances from company leaders throughout next year.  

Invitations to join the company’s Coffee Talk virtual webinar will be sent in January, so Brant encourages Crown and Anchor members to keep a lookout for these in the coming weeks. 

Brant also teases more celebrations planned to commemorate the program’s tenure, noting these are just a few of the surprises coming in the new year.

Brant joined Royal Caribbean in May 2022 as the Director of Crown and Anchor Society in a role that gives frequent cruisers a singular point of reference for loyalty communication from the cruise line. 

As an advocate for Royal Caribbean’s valued Crown and Anchor members, Brant expressed her gratitude and appreciation for the memories created among Royal Caribbean’s valued and loyal members within her first year as director of the program. 

Brant also notes how moving it’s been for her to witness the relationships built with one another and even Royal Caribbean’s employees. 

Crown and Anchor Society Overview

Royal Caribbean’s loyalty program, Crown and Anchor Society, is free for anyone to join. Members of the Crown and Anchor society are rewarded and recognized for sailing with Royal Caribbean.

Each night you cruise with Royal Caribbean, you earn one point towards your loyalty status. Those cruising in a suite will earn double points during their sailing.

Members of the Crown and Anchor Society can start to earn points towards loyalty status after just one cruise. When you enroll as a member, you can enjoy exclusive benefits for each cruise you take with Royal Caribbean. 

Some of the most lucrative benefits include priority check-in, onboard discounts, and complimentary drinks each day of their cruise. The higher the tier, the more rewards you’ll receive. 

Members of higher tiers have access to dedicated venues, private cocktail parties and exclusive events when sailing on a Royal Caribbean cruise. 

The highest tier of loyalty, Pinnacle Club, even includes a free 7-night cruise. It certainly pays to be "loyal to royal"!

Covid-19’s Impact

The last two years has seen big changes for the Crown and Anchor Society, most of which were driven by the pandemic. Certain amenities and events had to be paused due to restrictions onboard. 

However, some of the changes were seen as welcomed and improved changes, such as the addition of daily drink vouchers. Rather than serving a nightly happy hour with beer, wine and basic cocktails, the daily vouchers (up to $14 each) can be used at anywhere on the ship throughout the day.

These daily drink vouchers are available for Diamond, Diamond Plus and Pinnacle members of the Crown and Anchor Society, which is certainly one of the most lucrative benefits. 

Royal Caribbean is tweaking one of its most popular Crown and Anchor Society benefits.

The line announced two changes on Thursday that will slightly affect how the Diamond level drink vouchers work.

Both changes are intended to make redemption and tracking of this benefit easier.

If you are Diamond, Diamond Plus, or Pinnacle, you can get a set amount of complimentary beverages every day of your cruise, which includes alcoholic beverages.

Both of these changes go into effect on all sailings departing on or after December 16th, 2022.

Changing the time vouchers rollover

The time of day when your Diamond drinks reset is the first change.

Royal Caribbean provides complimentary drinks each day to its Diamond, Diamond Plus and Pinnacle guests.

Prior to the change, your daily drink vouchers would get reset at midnight. This meant if you didn't use up all your drink vouchers before midnight, you'd lose them and any drinks consumed after midnight would count against the next day's vouchers.

Instead, Royal Caribbean is changing the daily schedule so that these vouchers are now redeemable from 5:00 AM to 4:59 AM the next day. 

This means that your daily complimentary vouchers will now reset at 5:00 AM every morning allowing you to get more out of this benefit during prime hours of each day, including your after-midnight drinks.

The logic here is to allow the late-night festivities to continue past midnight, since most people think about the entirety of a night out as still the same day.

Drink voucher count

The other change is a formal announcement of a policy we heard was changing.

To make it easier to track how many drink vouchers you have left, Royal Caribbean is adding a tracker to the printed receipt that is given upon receiving your complimentary drink. 

At the bottom of the receipt, there will now be a line of text which indicates how many vouchers you have used towards your daily balance, e.g., “C&A Beverage Voucher [# Used] of [# Total].” You’ll never lose track of your complimentary drink vouchers ever again!

This change was first announced in early November, when Royal Caribbean said it would start giving guests a paper receipt with the Diamond drink voucher redemption.

Prior to this change, there was no receipt to sign and the vouchers were all managed in the backend. 

Giving guests a receipt allows for easier billing discrepancy tracking.

For instance, you ordered a $3 coffee and they may have applied your voucher – and you don’t learn about it until you’re at dinner, wanting that nice $13 cocktail and you’re out of vouchers.

How the Diamond drink vouchers work

Royal Caribbean provides complimentary drinks each day to its Diamond, Diamond Plus and Pinnacle guests.

Guests who are at a lower tier of Crown and Anchor Society (Gold, Platinum, or Emerald) do not qualify for the drink vouchers.

• Diamond: 4 beverage vouchers valid all day at any bar (except Starbucks)
• Diamond Plus: 5 beverage vouchers valid all day at any bar (except Starbucks)
• Pinnacle: 6 beverage vouchers valid all day at any bar (except Starbucks)

Drink vouchers are loaded automatically every day on a guest's SeaPass account. 

This includes alcoholic and non-alcoholic options, and includes any beverage up to $14 per drink.

Royal Caribbean has removed one benefit of its customer loyalty program for its top tier members.

One of the published benefits of Diamond Plus members has been access to the Concierge Lounge on ships that lack a Suite Lounge, including:

• Quantum of the Seas
• Anthem of the Seas
• Ovation of the Seas
• Radiance of the Seas
• Brilliance of the Seas
• Serenade of the Seas
• Jewel of the Seas
• Explorer of the Seas
• Grandeur of the Seas
• Enchantment of the Seas
• Rhapsody of the Seas
• Vision of the Seas

In case you're wondering, it takes 175 points to reach Diamond Plus status. Generally speaking, you'll get one point per night of the cruise, and suite guests get two points per night. 

In an email to Crown and Anchor Society members, Royal Caribbean it has decided to rescind access due to overcrowding in the lounge.

"While we are excited for the growth of our program, we must remain mindful of our onboard operations to ensure that we continue to deliver the award-winning experience you know and love.

In practice, this benefit had been mostly taken away anyway, since the line reserved the right to prohibit access to Diamond Plus members if there were too many members onboard.

Royal Caribbean explained this reality necessitated the change, "Access has been largely based on guest count and lounge capacity levels, which are assessed on a voyage-by-voyage basis."

"Due to high counts of top-tier members on most sailings, we have had to limit access to the Concierge Lounge altogether."

"This means that beginning on sailings departing on or after December 16th, 2022, both Concierge and Suite Lounge access on all ships will be limited to eligible Suite guests and Pinnacle Club members only."

Of course, Diamond Plus members still have access to the Diamond Lounge spaces.

Slow march to this point

While today's change on paper means less benefits than before, the reality was Concierge Lounge access had been on its way out for a long time up until today.

Whenever Royal Caribbean built a new ship or refurbished a vessel, they would add a Suite Lounge instead of a Concierge Lounge, which brought the number of ships with a Concierge Lounge down to less than half the fleet today.

Moreover, the ever increasing popularity of going on a cruise and the subsequent rise of loyal cruisers lead to more demand for this benefit than before.

As stated by the cruise line in today's announcement, the benefit had already been rescinded on a sailing-by-sailing basis for many cruises.

It's been observed by other Crown and Anchor guests that Royal Caribbean had established hard counts for Diamond Plus and Pinnacle Club guests, and once a ship has Crown and Anchor members over that predefined threshold, that level is restricted from the Concierge Lounge.

RoyalCaribbeanBlog reader twangster shared as a Pinnacle Club member, he's observed crew tracking how many people are in the lounges, "Multiple ships I've sailed recently asked all guests to badge in and out of the Concierge Lounge/Suite Lounge." 

"They were collecting data on how many guests, suites or otherwise, were actually using the facility and how long they stayed.  By gathering data they would have a basis to make additional policy updates. "

As an example, he shared a conversation he had with the Suite Concierge about the number of people onboard, "On Quantum in Alaska during the second Alaska cruise for this year, the suite concierge told me that Diamond Plus numbers were over the threshold all summer long."

"The first projected date that could allow them access to the Concierge Lounge was in September, but that is subject to change as the ship continues to book up."

Royal Caribbean wants to make it easier to keep track of your Diamond drink benefits.

Diamond, Diamond Plus, or Pinnacle members get a set amount of complimentary beverages every day of your cruise, which includes alcoholic beverages.

In an email to guests, Royal Caribbean said it would make a slight change to how drinks are redeemed.

Effective on sailings starting this Friday, November 4th, guests will sign their check when using any beverage vouchers.

Prior to this change, there was no receipt to sign and the vouchers were all managed in the backend. 

Guests that purchase a drink and pay for it with their SeaPass card get a receipt, so this will be more similar to this.

This is another recent change by Royal Caribbean to the Diamond drink program. In June 2021 the amount of drinks was altered so the Diamond drinks would essentially cover almost any beverage and could be used all day.

Benefits of this change

Royal Caribbean says it is making the change for two reasons that it thinks will benefit guests.

First, the receipt has a count of vouchers to help you better track how many you have left.

So if you’re a Diamond member, and you have 4 a day – it may tell you 2 of 4 have been redeemed.

The second reason is to help with billing discrepancies.

For instance, you ordered a $3 coffee and they may have applied your voucher – and you don’t learn about it until you’re at dinner, wanting that nice $13 cocktail and you’re out of vouchers.

For these reasons, offering receipts should make it simpler to track for guests, "While it’s a little more work for our teams, by having you have your hard check – you can better control both your count and the proper application!"

How the Diamond drink vouchers work

Royal Caribbean provides complimentary drinks each day to its Diamond, Diamond Plus and Pinnacle guests.

Guests who are at a lower tier of Crown and Anchor Society (Gold, Platinum, or Emerald) do not qualify for the drink vouchers.

• Diamond: 4 beverage vouchers valid all day at any bar (except Starbucks)
• Diamond Plus: 5 beverage vouchers valid all day at any bar (except Starbucks)
• Pinnacle: 6 beverage vouchers valid all day at any bar (except Starbucks)

Drink vouchers are loaded automatically every day on a guest's SeaPass account. 

This includes alcoholic and non-alcoholic options, and includes any beverage up to $14 per drink.

Reaching Diamond status in Royal Caribbean’s Crown & Anchor Society is a significant milestone for any cruiser and leads to some impressive benefits, including access to the Diamond Lounge and free drink vouchers every day of the cruise.

A few months ago I reached 80 points in the Crown & Anchor Society, marking the beginning of my experience as a Diamond member with Royal Caribbean. Since then, I’ve been able to take advantage of the best Diamond benefits available to share with you how my cruising experience has changed since reaching Diamond.

Let’s take a look at how I was able to reach Diamond status so quickly followed by my favorite benefits and how my day-to-day life onboard has changed as a Diamond member.

How I reached Diamond so quickly

I went on my first cruise in August 2021 and became a Diamond member just seven months later in March 2022. It took me only 6 cruises to reach Diamond, but accumulating 80 points so quickly is not common.

I was able to reach Diamond status quickly through a combination of cruising solo and booking several cruises during Royal Caribbean’s double points promotion they ran last year.

Here’s a rundown of how I reached Diamond status in record time:

Mariner of the Seas 4-night cruise: 4 points

My first cruise was booked during Royal Caribbean’s double points promotion, but as I did not yet have Gold Status in the Crown & Anchor Society, I did not receive double points.

Total C&A Society points: 4

Odyssey of the Seas 6-night cruise: 24 points

My Odyssey of the Seas cruise was booked during the double points promotion and I was booked solo in an interior room.

I would have received 2 points per night by cruising solo, but this was doubled, so I received a whopping 4 points per night.

Total C&A Society points: 28

Related: Solo cruises on Royal Caribbean

Ovation of the Seas 7-night cruise: 28 points

Just a month later, I cruised in my own interior cabin on Ovation of the Seas. Like on Odyssey of the Seas, I received 4 points per night of the cruise as it was booked during the double points promotion.

Receiving 28 points from one cruise was an awesome deal, especially when considering that my cruise fare with pre-paid gratuities was only $727!

Total C&A Society points: 56

Independence of the Seas 4-night cruise: 8 points

My 4-night cruise on Independence of the Seas was booked after the double points promotion had ended, but since I was cruising solo I received 8 points total.

Total C&A Society points: 64

Harmony of the Seas 7-night cruise: 14 points

Just like Independence of the Seas, I booked this cruise without the double points promotion but was cruising solo, so I received 14 points total.

Total C&A Society points: 78

Wonder of the Seas 7-night cruise: 28 points

The cruise that brought me to Diamond status was the inaugural sailing of Wonder of the Seas. I booked this cruise during the double points promotion and was cruising solo, so received 4 points per night. I was just 2 points away from Diamond status at the beginning of the cruise.

My total Crown & Anchor Society point balance after this cruise was 106 and I officially became a Diamond member!

My favorite Diamond benefits

Diamond drink vouchers

By far my favorite benefit of being a Diamond member are the 4 free drink vouchers I receive each day of the cruise.

Diamond, Diamond Plus, and Pinnacle Club members receive 4, 5, and 6 free drink vouchers per day respectively, and this leads to significant savings throughout any cruise.

I can use these beverages on both non-alcoholic and alcoholic beverages, each of which would cost between $4 and $13+ without the voucher!

Related: How Royal Caribbean’s free drink vouchers for Diamond and higher members work

Diamond Lounge

The Diamond Lounge is another perk I enjoy about being a Diamond member. This exclusive space is a more private, relaxing environment to spend time in while on a Royal Caribbean cruise. Complimentary food is available in the mornings and evenings, and a coffee/latte maker is found in the lounge.

The only downside of the Diamond Lounge is that I’m rarely cruising with other Diamond members, and since non-Diamond members are not allowed into the lounge, I don’t frequent the space as often as I’d like.

Related: The Crown and Anchor perks you should use on every Royal Caribbean cruise

$10 off Wash & Fold Laundry Bag

While not a huge savings, I’ve enjoyed the $10 discount I receive on the Wash & Fold Laundry Bag as a Diamond member. These small bags of laundry usually cost $35.99 each. I find this quite expensive, so paying $25.99 is more reasonable.

Returning home from a cruise with clean laundry is convenient, and I’m looking forward to reaching Diamond Plus status so I can receive a free bag of laundry on cruises 5 nights or longer.

Onboard offers

Every tier of the Crown & Anchor Society has onboard offers available, from coupons for 50% off drinks to discounts on onboard shopping and a free day of Surf internet.

While I haven’t taken advantage of all the onboard offers you receive by reaching Diamond status, I’ve come to enjoy these the most:

• $6 free play in the casino: I’m not a gambler and hate losing money, but it’s always fun to use my $6 in “free money” on each cruise to see if I win! On a recent cruise I turned this $6 into $100 within a few minutes (although I lost it all a bit later).
• One free photo: I travel with a professional camera and certainly don’t need any pictures taken by Royal Caribbean’s photographers, but it’s fun to receive one photo for free each cruise! My friends, family, and I have had fun doing silly poses and picking out a photo each cruise.
• 50% off coupon for any glass of wine, beer, or soda: If I know I am going to have more than 4 drinks and therefore go over my allotted Diamond vouchers, I use one of my two coupons per sailing for wine, beer, or soda. I’ve used this several times when I don’t want to waste a drink voucher worth $13 on a $3.50 can of soda!

How my onboard experience has changed since making Diamond status

Before I was a Diamond member, I would always dread the $13 bill for a single cocktail. I don’t drink enough to make a beverage package worth it, but paying $15 with a tip for one drink got old pretty quickly!

Since being a Diamond member, I’ve been able to try a variety of beverages I likely wouldn’t have ordered before. Spending $13+ for one drink made me more selective about what I was ordering since I didn’t want to be disappointed if I didn’t like the drink. It’s been fun to taste different cocktails each day of my cruise and find new favorites.

Related: 8 mocktails to try on your next Royal Caribbean cruise

I also used to purchase the specialty coffee card before making Diamond status. I usually get a latte each morning of the cruise, so the coffee card led to ~$20 in savings throughout the course of a cruise. Now that I have Diamond drink vouchers, I do not need to do this!

I’ve also started to frequent the Diamond Lounge most evenings when they offer complimentary appetizers and hors d'oeuvres. Having a small snack before dinner keeps me satiated, and I realized I tend to eat dinner later in the evening when I visit the Diamond Lounge before.

Outside of these benefits, I haven’t noticed a huge change in my day-to-day life on a Royal Caribbean cruise since reaching Diamond status. I haven’t taken advantage of benefits like the Diamond Concierge, backstage tours, 20% off spa service, etc., but I intend to do so in the future!

What I’m looking forward to most about reaching Diamond Plus

I currently have 141 Crown & Anchor Society points and should be on track to reach Diamond Plus sometime in the spring. Diamond Plus sees more significant benefits compared to the Diamond level, and here are the benefits I’m looking forward to the most:

BOGO specialty restaurant deal

Diamond Plus members receive a buy one, get one deal on specialty restaurant cover charges. These deals can be used on the first or second day of the cruise and can easily lead to savings of $40+ dollars for a specialty restaurant meal.

Related: What is the best Royal Caribbean specialty restaurant?

Free Wash & Fold Laundry Bag (5+ night sailings)

While I take advantage of the $10 off coupon for a Wash & Fold Laundry Bag now, it still means shelling out $25.99 for the service. I can’t wait to be Diamond Plus so this service is complimentary on sailings 5 nights or longer!

5 drink vouchers per day

While 4 drink vouchers per day is usually enough, having an extra voucher per day will mean I won’t feel like I'm “sacrificing” a drink voucher by using it on a $4 fresh-squeezed orange juice instead of a cocktail or glass of wine.

Final thoughts

Becoming a Diamond member has significantly enhanced my Royal Caribbean cruise experience and I appreciate the consideration Royal Caribbean makes to its loyal cruisers. While I'm not sure I'll ever reach 700 points and become a Pinnacle member, I'm thoroughly enjoying the perks I receive as a Diamond member on every Royal Caribbean cruise.

Planning a cruise? Start here:

• 8 cruise tips for first-time Royal Caribbean cruisers
• What’s included in your Royal Caribbean cruise fare
• 5 quick and easy tips for finding a great shore excursion on your own
• Food on a Royal Caribbean cruise
• Which is the best Royal Caribbean cruise ship?
• What is the best time to go on a Caribbean cruise?