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Travel insurance for a cruise: Why you need it for a Royal Caribbean cruise

In:
02 Mar 2024

Is getting cruise travel insurance the right decision for your upcoming vacation?

When you're planning a cruise, there are plenty of costs to consider beyond the cruise fare: shore excursions, drink packages, wifi, and more. Protecting yourself against risk is one of those decisions, and the decision to purchase a plan depends on a few factors.

I've covered the cruise industry for many years, and unforeseen circumstances that lead to a last-minute cruise cancellation are probably right at the top of most common stories I've heard from readers. And it's usually the ones without travel insurance that end up writing a long winded post on a forum why they're stuck.

There are many kinds of cruise insurance policies to consider, so it's not a blanket purchase either. You have to look through the coverage choices before selecting the right one.

Mariner of the Seas anchored

To make it simpler to understand, here's what you need to know about cruise insurance so you can pick the right option for you.

Why you need travel insurance for a cruise

Freedom of the Seas aerial at Nassau

It's not uncommon at all to hear someone brush off the need to buy travel insurance in the first place because they feel the risks are quite low.

I think many people equate travel insurance with health insurance to some extent. They think about having a heart attack, breaking a leg, or some other incident related to their health.  If they're in good shape and free of pre-existing conditions, why bother?

While cruise insurance does cover health issues on a cruise ship, it is far more likely to be of use beyond a slip and fall.

Travel insurance covers many more scenarios related to you getting on a cruise, especially circumstances beyond your control.  

  • You lose your job
  • Airline cancels your flight so you can't get to the cruise on time
  • Lost baggage along the way
  • Death in the family
  • Last-minute severe illness

In all of those scenarios, they would occur in the final days or hours before your cruise begins, and if you tried to cancel your cruise, Royal Caribbean would offer you no refund.  

Royal Caribbean headquarters in Miami

Once you pass the final payment date for your cruise (90 days before your sailing for most cruises), you start incurring penalties if you were to cancel. In the final week before your cruise, there are no refunds for a cancellation. It doesn't matter how good of a story you have, and why it's not fair. 

Travel insurance for a cruise would likely compensate you in those situations.

Then there's the really bad situations that could occur, such as getting severely hurt while on your trip. Car accident, falls, major health incidents, are all the kind of things that could require not only hospitalization, but transport by ambulance or helicopter. While your health insurance covers that at home, when you're out of the country you're likely out of network and the out-of-pocket costs can be outrageous. 

Essentially, travel insurance for a cruise is peace of mind that a calamity will not financial burden you or leave you in a terrible bind.

Types of coverage offered by cruise travel insurance

Anthem of the Seas aerial

Depending on which policy you choose, there are a great deal of coverages available with a plan purchase.

A common misconception is that travel insurance is just for medical issues, as it covers much more than that.

Most plans have coverage for the following categories:

  • Trip cancellation & interruption
  • Medical expenses
  • Medical evacuation
  • Luggage loss
  • Travel delays

There's also some plans that have a "cancel anytime" option, which allows the insured person to have the coverage kick in for a reason not covered by the plan. These are pricier and usually cover up to 75% of the trip cost.

Most people will purchase a single trip insurance plan, where they want coverage for a specific vacation they are taking. There are also annual plans that are ideal for someone that vacations a few times per year.

How to choose the right cruise travel insurance policy

travel insurance

Cruise insurance policies are not all the same, so don't assume you can buy any plan.

You'll want to determine your risk factors and find a plan that matches up well with them.

If you have a medical condition, then it makes sense to find a plan that would cover that. Some policies will include or exclude certain pre-existing health conditions, so be sure to investigate which one works for you.

It's also a good idea to look at what each plan covers for trip interruption, delay, and cancellation. Specifically, what scenarios have to play out for your insurance to cover it. Never assume coverages, because nearly all cruise insurance requires something to occur out of your hands to be grounds for coverage.

Hurricane as seen from space

It's a good idea to think of situations you're concerned about, and verify your plan would cover it. 

Royal Caribbean sells its own Travel Protection Program, which is actually provided by a third-party company Aon Affinity.  The cruise line doesn't own or operate the insurance, they simply offer it to its passengers as a courtesy. 

There's certainly nothing wrong with Royal Caribbean's insurance plan, but don't assume it's the safest bet for your insurance needs. Moreover, read the policy just like any other policy.

Common exclusions in cruise travel insurance policies

Freedom-Disembarkation-Miami

Not every scenario is covered by travel insurance, so you want to double check what is not part of your plan. This means read your plan documents before you travel so you understand what kinds of things are excluded. 

Typical exclusions are:

  • Epidemics
  • Your decision to cancel a trip before the cruise or flight is cancelled by the carrier
  • Illness and injury caused by the use or abuse of alcohol or drugs, or any related physical symptoms.
  • Mental or nervous health disorder, as recognized by the American Psychiatric Association, including but not limited to Alzheimer’s disease, anxiety, dementia, depression, neurosis, psychosis, or any related physical symptoms. (This exclusion applies only to trip cancellation coverage and trip interruption coverage)
Hurricane Lee forecast

The most common issue with travel insurance is wanting to change your plans arbitrarily, especially during hurricane season.

What usually happens is there is a tropical storm somewhere in the Atlantic and someone booked on a cruise wants to cancel their trip.  The cruise sailing and the flights haven't been changed or cancelled yet by the carrier, but they don't want to go anymore.  

In that scenario, cruise insurance does not cover it, because your trip is still happening. The only situation in which an insurance policy would allow you to cancel at the last minute because you do not wish to sail is a "cancel for any reason" plan.

Tips for comparing cruise travel insurance plans

It's a really good idea to compare plans before buying one. There are many coverages and plan features that are anything but a "one size fits all" situation.

The best way to compare insurance plans is to go through a travel insurance aggregator. They make it simple and easy to see how plans differ, and often do a much better job of explaining what the coverages are without legal speak.

My two favorite options are InsureMyTrip.com and TravelInsurance.com. Both charge you nothing extra to use their services, so it's free to browse. Plus, they offer ways to compare specific plans from different travel insurance companies against each other.

Laptop

When comparing insurance plans, look at which coverages you want and how much you want covered.  Most importantly, verify what needs to happen for the coverage to kick in. It's a good idea to download the policy PDF document so you can read the fine print.

You can expect to find what percentage of the trip cost will be covered, as well as trip interruption. Baggage loss ranges from $500 to $1,500 per person, while medical evacuation ranges from $250,000 per person to $1 million per person.

You will also want to decide if you want a "cancel for any reason" policy. Adding it adds piece of mind, but it will drive up the cost of your policy, and it usually does not cover 100% of your trip cost.

The cost of cruise travel insurance

Budget

The cost of any travel insurance plan is dependent on how much your vacation costs, but the industry standard is around 4% to 8% of prepaid non-refundable expenses.

There are basic plans that are the cheapest, but don't cover nearly as much.  Then there are expensive plans that cover a great deal of possible scenarios that will cost you even as much as 10% or more of your trip cost.

A cruise insurance policy is priced per person, and it depends on:

  • Length of the trip
  • Age of each traveler
  • Number of people needing insurance
  • Optional coverages you add (i.e. "cancel for any reason")
  • Overall vacation cost

In 2023, Royal Caribbean listed 32 different price points for its insurance, based on the total vacation cost. Its cheapest plan was $39 for a cruise value up to $250 to a $1,799 policy for a cruise costing more than $14,001.

You can get a quote online from any trip insurance provider or broker with no obligation to purchase it.

How to file a claim with your cruise travel insurance

If you ever need to use your policy, there are important things to do so that you can have your claim covered. The U.S. Travel Insurance Association says about 90 percent of claims are honored. 

The first thing to do is call your insurance company when you think you're about to do something that will be covered by the policy. It never hurts to ask to verify the scenario playing out is indeed covered, and what steps you should take along the way. Having the right documentation is important.

Speaking of documentation, you're going to need proof of a trip delay, cancellation or any event that will incur a claim. Keep any and all receipts, as well as notifications of changes in your plans. Emails and letters concerning a flight or cruise change, letters from a doctor or employer, and medical records are all good to have readily available.

In short, save receipts for everything, and ask for documentation for any medical or travel expenses.

Top travel insurance providers for cruises

Ship docked in St. Thomas

There are lots of places to buy cruise travel insurance and plenty of providers, including your cruise line.  Your travel agent may even offer an insurance policy that they recommend using (and can assist you in the event you make a claim). Then there's credit card protections and third-party aggregators.

Royal Caribbean's insurance

Royal Caribbean offers trip coverage that you can buy when booking your cruise.

Cruise line travel protection is usually not the most comprehensive plan available, but it's the easiest to book since it requires a simple check box to opt into at the time of booking.

Third party insurance

Travel insurance

There are many different travel insurance companies, such as Travelguard, AIG Travel, Allianz Travel Insurance, and Travelex Insurance.

Third party insurance providers have multiple coverages, and do a good job of including pre- and post-cruise coverage as well. They are especially good if you are looking for extremely cheap or comprehensive plans. In general, you will find a great variety of policies and prices.

These are the sort of policies a travel aggregator website will include.

Credit cards

Premium credit cards usually include travel benefits that resemble a travel insurance plan.

Depending on your credit card, it may provide reimbursement in the event of a flight delay or cancellation, your baggage is damaged, or you have a family emergency that requires you to go home.

The two most popular credit cards offering travel protections are the Chase Sapphire Reserve card and the American Express Platinum card.

One "catch" with credit card protections is you must pay for the trip (sometimes completely) with the credit card you want to use for the benefits. You should also compare coverages against a regular travel insurance plan.

FAQs about Cruise Travel Insurance

What specific scenarios are covered under the "cancel for any reason" option in travel insurance policies?

The "cancel for any reason" option in travel insurance policies typically allows you to cancel your trip for reasons not covered by standard cancellation coverage, but there may be limitations, such as a deadline for cancellation and a partial refund.

How do pre-existing medical conditions affect the coverage and cost of cruise travel insurance?

Pre-existing medical conditions can affect coverage and may require a waiver for full coverage. 

Are there any differences in coverage or cost for travel insurance based on the destination of the cruise, such as the Caribbean versus Alaska?

The cost and coverage of travel insurance can vary based on the destination, with some regions potentially having higher risks or costs associated with them.

The importance of being insured on your cruise

Woman wearing jacket in Alaska

It's unlikely you'll ever need cruise insurance, but if you do, then you'll be so glad you bought a plan.  Like all insurance, it's a waste of money until you need it.

Travel insurance varies considerably in coverages, and it's not cheap.  But it provides peace of mind and more importantly, financial assistance should the unforeseen happen to you.  It's more than a glorified medical plan, insurance is protection against major financial strife from an emergency.

Cruise ship plans can change, especially due to the weather or geopolitical incidents that occur in the final week or even days prior to a cruise sailing.  Without insurance, you're on the hook for out of pocket expenses not refunded by the cruise line.

Most importantly, compare plans and policies to determine which is the best fit for you. 

While not everyone may need insurance, it's something I believe is a good idea to have just in case. There are far worse things to spend your money on during your vacation, and the benefits cruise insurance provides can make the difference between a manageable problem and a nightmare.

Royal Caribbean introduces third dining time to give cruise ship passengers more choice when they eat dinner

In:
28 Feb 2024

How do you make dinner on a cruise ship even better? Give passengers more choice in when they can dine.

Main dining room family

Traditionally, Royal Caribbean has offered two traditional dinner times on its ships, where guests are seated at around 5pm or 8pm. The set dinner times have been a crowd pleaser, but for some people it has always felt either too early or too late.

Royal Caribbean wants to fix this by adding a third dinner time. It may seem like a simple change, but the cruise line thinks it will greatly improve the guest experience for anyone in the dining room, even if you don't select this time.

Royal Caribbean Blog got an exclusive update that coming this year, there will be a third dining time that will be added in-between the first two times.

Royal Caribbean main dining room

Royal Caribbean Senior Vice President of Food & Beverage Linken D'Souza thinks the addition of a middle dining time will give guests, "more choice and variety and flexibility for their vacation."

"We're just trying to create more convenience, variety and options for our guests."

The exact time for the new seating will depend on the ship and itinerary.  It could start around 6:45pm - 7:30pm, depending on what the guest feedback is from early testing.

Main Dining Room

Mr. D'Souza said they've tested it out already on Wonder of the Seas and Icon of the Seas.

Royal Caribbean is methodically rolling it out across the fleet. There isn't a set schedule yet, but Mr. D'Souza believes by the end of the year all the ships will have the additional dining time. It won't be done all at once, instead, the new option gets rolled out ship by ship.

More choices and a better cruise

Family in dining room

At the heart of the decision to add a third dining time is the drive to improve the guest experience. Mr. D'Souza was adamant how much his team focuses on making dining better.

This idea seems to have born out of guest feedback Royal Caribbean received where traditional dining times weren't ideal, but switching to My Time Dining didn't work either.

My Time Dining offers flexible dining times, but many cruisers enjoy having the same wait staff and table assignment every night. 

Main dining room

"Guests who dine in the dining room love to have the same server, love to have the same table," Mr. D'Souza explained. "And a lot of people want to be able to choose that time, but they're not able to because the traditional dining times are taken. So they end up in My Time Dining."

Read more: My Time Dining versus Traditional Dining

Based on early testing, guest satisfaction is higher as a result of the change, "The people who are now in this new third seating, they are rating us higher than any of the other experiences that we had, whether it was early, late or My Time."

"So we're actually seeing the highest ratings for these guests out of anybody who is dining in the dining room."

Table for two

There's no menu change, no alterations to dinner on a cruise ship other than adding a new time.

"This is purely about improving the experience...None of it is impacting the guest, there's no structural changes. There's no menu changes. It's all about operational."

Evolution of dinner on a cruise

Main Dining Room on Icon of the Seas

In considering the changes Royal Caribbean has made over the past few years, there's a definitive path the cruise line has taken in gradually improving dinner on a cruise.

When Royal Caribbean revisited the dining room menus in late 2022, they wanted to improve dinner by making it more predictable and not a two hour affair.

In December 2022, Royal Caribbean International President and CEO Michael Bayley said that a top complaint from passengers had been how long dinner can take some times. 

odyssey of the seas main dining room

Mr. D'Souza said at a land-based restaurant, customers want dinner to take about 60-65 minutes, and since a cruise is vacation, that number would skew a bit longer.

The result was a concerted effort to make dinner speedier so that it would regularly come in at around 75 minutes.

With a more efficient Main Dining Room, there was now an opportunity that did not exist before to insert an additional middle dining time.

Should you choose My Time Dining or traditional dining?

odyssey of the seas main dining room

There are good reasons to choose a set dining time or a flexible dining time for dinner in the Main Dining Room, and it all depends on your preferences.

Both options are included in your cruise fare, so the key is to understand how each works to determine which fits with your habits.

You will select a dining preference when you book a cruise. It's one of the early decisions to make as part of the booking process.

Main Dining Room

Traditional dining will have the same table number, wait staff, and table mates every night of your cruise. With this new choice, there will be three dining times to pick from:

  • Early
  • Middle
  • Late

When you arrive for your cruise, your table number and deck will be marked on your SeaPass card so you know your dining time and location.

Each evening, you'll go to the Main Dining Room at the assigned time and head directly to your table. 

Main dining room

You could be seated with other passengers at traditional dinner. It depends on how big your travel party is, and which table they assign you.  Yes, you can request to have a table just for yourselves, but there's no guarantee it will be granted.  In my experience, the staff is usually good about accommodating such requests.

As Mr. D'Souza alluded to, the reason why some people prefer traditional dining is because they enjoy getting to know their waiters (and the waiters getting to know your preferences), as well as not having to worry about getting a reservation for dinner. Your table will be waiting for you each evening.

Alternatively, you can select My Time Dining, which offers the choice of what time you eat dinner.

The appeal of My Time Dining is you can choose a different dinner time depending on the schedule. If you have a shore excursion on day three, you could select a later dinner time so you have sufficient time to shower, rest, and get dressed before dinner. Then the next day, you could eat earlier.

With My Time, there's the choice of either showing up and waiting for the first available table or making a reservation in advance. It's a lot like going to a restaurant on land. 

Breakfast in mdr

Usually there are two lines for My Time Dining: those with a reservation, and those without. People with a reservation get priority for the next available table. Anyone without a reservation will still be seated, but they may wait longer if the dining room is busy.

How do the menus differ between My Time Dining and Traditional Dining, if at all?

The menus for My Time Dining and Traditional Dining are the same, offering the same dishes each evening. You don't have to worry about missing out on any dishes because you select either of the seatings.

Can guests switch between My Time Dining and Traditional Dining during their cruise?

Guests can request to switch between My Time Dining and Traditional Dining, but this is subject to availability and may not always be possible. 

If the dining choice you want is unavailable, be sure to ask to be put on the waiting list. If you're on the ship already, ask to speak to the head waiter to see what they can do to accommodate the change.

Are there any differences in the dress code requirements for My Time Dining compared to Traditional Dining?

The dress code for both dining options is the same, adhering to the ship's overall dress code for the evening, which can range from casual to formal depending on the night. 

Royal Caribbean will move Wonder of the Seas to offer short cruises and add a second ship to Los Angeles in 2025-2026

In:
28 Feb 2024

Royal Caribbean has posted its new 2025-2026 deployments for the Short Caribbean and Los Angeles cruise markets.

Wonder of the Seas rear aerial

Short Caribbean cruises, as well as those departing from Los Angeles, in 2025 and 2026 are now available to book. 

For the first time in recent memory, two Royal Caribbean ships will offer sailings from California to Mexico, ranging from 3 to 8 nights: 

  • Navigator of the Seas
  • Quantum of the Seas
Utopia of the Seas night render

Additionally, the following ships will make short Caribbean sailings to the Eastern and/or Western Caribbean:

The new sailings are available to book immediately.

If you're ready to begin planning your next vacation, here's a breakdown of what is offered. 

Short Caribbean sailings

Wonder of the Seas

The second largest cruise ship in the world, Wonder of the Seas, will begin offering short cruises on September 1, 2025.

Royal Caribbean shook up the short cruise market when it announced Utopia of the Seas would enter service with just short cruises.  Both Utopia and Wonder are Oasis Class cruise ships and among the largest ships in the world.

Typically, big new cruise ships sail 7-night cruises, but Royal Caribbean wants to dominate the short cruise market by offering weekend sailings on its best ships in a bid to attract new cruisers.

Wonder will continue offering 7-night cruisers from Port Canaveral until the end of August, and then moves to Miami to start the 3- and 4-night cruises.

Utopia of the Seas

utopia-ship-facts

Utopia of the Seas will continue offering short cruises from Port Canaveral, Florida.

Select sailings include stops at Royal Caribbean's private island, Perfect Day at CocoCay

Short Caribbean voyages are ideal for those seeking a shorter getaway or who might be new to cruising and cannot commit to the idea of spending a week on a ship. 

Jewel of the Seas

It's not just Royal Caribbean's big ships getting into the weekend cruise market, as Jewel of the Seas will also offer 3- and 4-night Bahamas cruises.

Jewel will sail from Fort Lauderdale, Florida between April 2025 and October 2025 to offer weekend cruises.  This means Jewel will remain in the United States instead of going to Europe for the summer of 2025.

Liberty of the Seas

When Jewel of the Seas concludes her short cruise sailings, Liberty of the Seas will pick them up.

Liberty will offer cruises from Port Everglades between October 2025 and March 2026. Sailings will visit Nassau, Bahamas and Perfect Day at CocoCay.

Mariner of the Seas

If you'd like to take a short Caribbean cruise from Galveston, Mariner of the Seas has sailings for you.

Mariner will offer primarily 4- and 5-night Western Caribbean cruises that visit ports in Mexico. There's also a few holiday cruises in December that are 7-nights for Mariner.

With Mariner of the Seas making short sailings to the Western Caribbean from Galveston, it's also convenient for those who live nearby and don't want to have to pay for airfare.

5-night cruises will visit Costa Maya and Cozumel, Mexico, while 4-night voyages will only visit Cozumel. 

Freedom of the Seas

Freedom of the Seas aerial drone

In addition to Wonder of the Seas, Freedom of the Seas will offer short cruises from Miami.

In April 2025, Freedom wraps up her tenure in Fort Lauderdale before shifting back to Miami.

Freedom will sail 3-6-night cruises, with a 9-night sailing over New Years 2026.

Enchantment of the Seas

Enchantment of the Seas

Short cruises from Tampa will be available on Enchantment of the Seas for the entire year. There's a mix of 4- and 5-night getaways to the western Caribbean and The Bahamas. 

Highlights of the destinations in store include Belize City, Belize; Cozumel, Costa Maya, Nassau and Roatan, plus a lineup of vacations that visit Perfect Day at CocoCay.

Cruises from Los Angeles

Quantum of the Seas

Quantum of the Seas will be homeported in Los Angeles year-round offering cruises to Mexico and Catalina Island. She will be the biggest cruise ship Royal Caribbean has ever based on the west coast.

Rumors had been swirling about a second ship being added to the LA market, and it turns out the rumors were true.

Taking a cruise from the West Coast promises stunning coastal landscapes, world-class cuisine, and vibrant ports of call, such as Cabo San Lucas, which is a popular cruise port as well as a land-based vacation spot. It's known for having a party atmosphere, wildlife, and unique rock formations. 

Note that when visiting via cruise ship, you'll have to tender from the ship to shore. You'll have to wake up early to collect your ticket, so you do not waste the day onboard. 

Cabo San Lucas Arch

On longer sailings from Los Angeles, you'll visit Cabo San Lucas, whereas on shorter ones you will sail to the nearby Ensenada, Mexico and/or Catalina Island.

Read more: Guide to weekend cruises: Tips for taking a 3-night Royal Caribbean cruise

Navigator of the Seas

Navigator of the Seas water slides aerial

Navigator of the Seas returns to Los Angeles for another season to split the Mexican Riviera sailings with Quantum.

Navigator will still offer short 3- and 4-night cruises, but lean more into the longer sailings that go further south down the Baja Peninsula.

Navigator has been in the LA market since cruises restarted in 2021.

Upcoming deployments

remaining-2025-2026-deployment-resized

The remainder of the posted deployment schedule covers cruises to China, Australia, and Singapore through April 2026. They're set to be released the weeks of March 11, April 8, and May 13, respectively. 

It's important to remember that the sailings could be released at any point within that week; they're not bound to be published on the first day of the listed week.

For example, Singapore cruises are set to launch the week of May 13; however, they could be released on May 16 or 17. 

Spectrum of the Seas in Singapore

Additionally, all itineraries are subject to change without notice.

Royal Caribbean cancels Star of the Seas inaugural sailing, delays arrival of new cruise ship

In:
27 Feb 2024

Royal Caribbean's second Icon Class cruise ship will take a little bit longer to arrive.

Star of the Seas concept art

On Tuesday, guests booked on the inaugural sailing of Star of the Seas received notification today by the cruise line that the sailing is cancelled.

The 7,600 passenger vessel was scheduled to debut on August 17, 2025 from Port Canaveral.

According to the email Royal Caribbean sent out, the ship will not be ready in time for that sailing, "after a review of the work that remains to be done, we’re unfortunately forced to delay the ship’s delivery date."

"As a result, we must cancel our inaugural 7-Night Eastern Caribbean & Perfect Day August 17th, 2025 sailing."

Star of the Seas and Icon of the Seas render

The new inaugural sailing of Star of the Seas is scheduled for August 31st, 2025.

They went on to apologize for the change in plans, "We’re truly sorry for the impact that this delay has had on your vacation plans."

Royal Caribbean did not specify exactly the reason for the delay in the new ship's delivery, but the fall out will affect those booked on the inaugural.  However, it's not unheard of for a new cruise ship to be delayed because it won't be ready on time.

Wonder of the Seas in Labadee

The cruise industry shutdown of 2020-2021 delayed the delivery of Odyssey of the Seas, Wonder of the Seas, and Icon of the Seas.  Other cruise lines have delayed starts too from time to time with their new ships.

Guests booked on the cancelled August 17th sailing have the choice to be automatically moved to the new Star of the Seas inaugural sailing on August 31.  If selected, guests will be moved to a like-for-like stateroom onboard Star of the Seas. This excludes taxes, fees, gratuities (where applicable), and other non-cruise fare items.

Alternatively, guests can move to the Wonder of the Seas sailing departing on August 17th or the Icon of the Seas departing on August 16th. Guests' original stateroom category price will either be protected at their original cruise fare rate or reduced to the current cruise fare rate (whichever is lower). This excludes taxes, fees, gratuities, and other non-cruise fare items.

Odyssey of the Seas at dusk

If that's not satisfactory, guests can be moved to re-book any other Royal Caribbean International sailing, but they'll be responsible for any difference in pricing for your cruise fare, taxes, fees, gratuities, and other non-cruise fare items.

The final option is to cancel and get a full refund.

Guests must decide by March 12th, 2024 which choice they want, or they'll be automatically moved to the new Star of the Seas inaugural sailing.

Icon of the Seas aft

Star of the Seas follows up on the tremendously positive reception the public has had for Icon of the Seas, which is the first ship in the Icon Class.

When Star does arrive, she will feature the same neighborhoods that offer lots for passengers to enjoy, including Thrill Island, Chill Island, AquaDome, and the open-air Central Park. 

You can expect more than 40 ways to dine and drink, cutting-edge entertainment across the ship’s four signature stages – air, ice, water and theater – and a lineup of activities for adults, kids, teens and the whole family.

Icon of the Seas aerial

Without a doubt, Star of the Seas will have other features that will distinguish her from Icon.  Royal Caribbean typically tweaks a few venues and changes up offerings to make new ships stand out from others in the class.

At 250,800 gross tons, Star won't be bigger than Icon.  Royal Caribbean's Senior Vice President and Chief Product Innovation Officer Jay Schneider talked on the inaugural voyage about what to expect with Star, and the Icon Class will not follow the Oasis Class trend of subsequently increasing the size of each new ship just enough to make it the biggest in the world.

Read more: Royal Caribbean ship classes ultimate guide

"That isn't the case on Icon. Star will not be a foot bigger. It will be 1198ft long. The third ship in the icon class, yet to be named publicly, will also be 1198ft long."

According to Mr. Schneider, there's no point in continuing that pattern, "We don't feel a need to do that right now. Maybe we'll change our mind. Never say never. But that isn't the design intent."

Under construction in Finland

star-construction

Star of the Seas is being built at the Meyer Turku shipyard in Turku, Finland, which is where Icon of the Seas was built, along with other ships such as Oasis and Allure of the Seas.

Star should be right around the same dimensions as Icon of the Seas, so it should be about 250,800 gross tons and carry approximately 5,610 passengers at double occupancy or up to 7,600 passengers at maximum occupancy.

When you add crew members, that brings the theoretical maximum amount of people onboard up to 10,000.

Star of the Seas logo

The Icon Class is a deliberate effort on Royal Caribbean's part to appeal to the family vacation market, including as many attractions as they've ever thought of in one ship. 

There's still one more Icon Class cruise ship on order, due in 2026. No details have been revealed yet about Icon 3.

Royal Caribbean is making more money than it expected. The good and the bad news for cruisers

In:
26 Feb 2024

Despite all the challenges of the last few years, the cruise industry is red hot right now. So much so, it is advising its investors to expect a banner year.

Wonder of the Seas aerial photo

Royal Caribbean Group expected 2024 to be a very good year, but it had to revise expectations because business is doing better than it predicted.

In just the few weeks since Royal Caribbean Group reported its 2024 earnings outlook, the company issued an update because of "robust demand."

This is more than good news if you own stock. It points to many trends cruise fans should expect in the coming year and beyond.

The best wave season ever

Royal Caribbean isn't just seeing high demand, it's experiencing the hottest start to the year in its history.

Wave season is the industry term for the time of year between January and March where cruise bookings are usually the highest of the year. The name refers to the fact it acts as a wave to carry business through the rest of the year, similar to how an ocean wave carries water far out to shore.

In a filing on Friday, the company said the first 5 weeks of the year have had the best wave booking weeks in the company's history.

Ships docked at CocoCay

In short, new reservations for the third and fourth quarters are better than the first two quarters by half.  More bookings in 2024 have been made for the year in quantity and pace. On top of that, more passengers are buying extras for their cruise at higher prices.

Royal Caribbean Group CEO Jason Liberty explained, "Since our last earnings call, robust demand for our vacation experiences has significantly exceeded our initial expectations."

When a company files anything with Wall Street, it's important.  For them to adjust forecasts of how much money they expect to make, it shows a significant rise in their business, especially just a few weeks since the forecasts were given.

Don't expect cruise fare cuts

Spacious Infinite Central Park Balcony Cabin on Icon of the Seas

Royal Caribbean Group telling investors it will make even more money than it first advised should be a sign to anyone that going to book a cruise this year there's plenty of other people competing for those cabins.

If you found cruise prices high in 2023 and were hoping for a reversal in price trends, it seems more unlikely now.

Mr. Liberty told investors on February 1st, there are half as many staterooms left in the first quarter of 2024 compared to the same time period in 2023.

Royal Promenade

When you combine sky-rocketing demand at higher prices, there's little impetus to drop cruise fares much.

Cruise fare pricing depends on many factors, not just booking trends. However, it's likely those tailwinds wont compel price cuts like the industry saw in 2020.

Updates and new ships are back

It's not all bad news for consumers, because Royal Caribbean doing better financially has an ancillary benefit.

With Royal Caribbean Group expecting more cash, it means they have more financial flexibility. More cash means money to pay off the massive debt all cruise line accrued during the shutdown of 2020. But it also means they can afford to do more too.

One of the first things Royal Caribbean Group did when things went bad in 2020 was to cut capital spending, which is what the company calls big projects. This includes new cruise ships, refurbishments, and private island development.

Hideaway Beach

As Royal Caribbean Group's financials improved over the last two years, it has started to spend more.  It re-committed to a beach club in Nassau, and built and opened an adults-only expansion at CocoCay.

The best sign that Royal Caribbean Group is ready to spend big again is the fact it placed an order for a new Oasis Class cruise ship. Considering cruise ships cost easily a billion dollars, it's unlikely they would voluntarily take on new debt if they didn't think they could pay it all off.

Allure of the Seas proposed drydock work

Moreover, executives let slip they would amplify Allure of the Seas in 2025. Allure had upgrades planned for 2020, but it was cancelled (along with Explorer of the Seas, Liberty of the Seas, and Adventure of the Seas). 

These are all signs that Royal Caribbean Group seems poised to start spending on the things that cruise ship passengers love: new fun and fancy things to do. While nothing is certain, the fact they've started spending on big ticket items that were fiscally impossible just a couple years ago, says a lot.

Book now before prices go higher

wonder of the seas

If your goal is to go on a cruise this year or in 2025 or 2026, you'll want to act quickly.

Given the trend of prices going up, booking a cruise early remains your best strategy, as opposed to waiting for last-minute deals.

Traditionally, sales on a last-minute cruise were a strategy cruise lines used to fill up ships to avoid having unsold cabins. 

Read more: I paid $99 per person for a Royal Caribbean cruise. Here's what this cruise is like

Panoramic ocean window cabin

Just like the reality of price drops being less likely, I think last-minute sales are equally improbable.

Booking a cruise more than a year in advance has always been a tried-and-true booking strategy, especially for new ships when they first become available to book.

As it gets closer to the sail date, more people book cruises and that means less cabins left to book and that tends to drive up prices.

While a last-minute deal isn't impossible, given the current booking environment, I recommend booking a cruise early rather than betting on a good price in the final weeks before the cruise begins.

Icon of the Seas sought to make boarding day experience less lousy and feel more like vacation

In:
23 Feb 2024

Arguably the most stressful day of any cruise is the first day when you're trying to get onboard and get so many things done.

icon-of-the-seas-royal-promenade-hero

Royal Caribbean wants its vacations to be as relaxing and enjoyable as possible, but the reality is the embarkation experience for the first few hours is less than ideal as many passengers use this time to essentially run errands onboard to set themselves up for the rest of the cruise.

Is it a necessary evil or something that could be improved? Royal Caribbean thinks its newest cruise ship can remedy the situation.

Icon of the Seas was designed to be a ship that can take a leap forward in nearly every aspect of the cruise experience. It has new neighborhoods, easier means to get between decks, integration of technology, and lots of new ways to think about traditional experiences onboard.

Icon of the Seas aft

Before Icon of the Seas entered service, Royal Caribbean's Senior Vice President and Chief Product Innovation Officer Jay Schneider, talked about how Icon would re-think boarding day so that it would be less stressful and easier overall. 

The goal is simple: reduce or eliminated crowds and friction for guests.

"Make it easier"

Two decks on the Royal Promenade

Speaking at Royal Caribbean headquarters in Miami at a meeting in October 2023, Mr. Schneider identified one of the goals of the Royal Promenade on Icon of the Seas was to make the first day of a cruise just as fun as day two through seven.

Up until Icon, the Royal Promenade served as a place for guests to deal with issues that Mr. Schneider referred to as, "transactional" because they were things guests wanted to solve. Issues such as someone forgetting to buy something, set up their internet access, or a question for Guest Services.

"We spent a lot of time researching with guests what their day one experience is," Mr. Schneider explained.

"And what we've learned in that journey is that there is a lot of heavy lifting that the Royal Promenade today takes, that we wish it didn't."

Royal Promenade on Symphony of the Seas

Specifically, Royal Caribbean's feedback from their research was passengers wanted a simpler first day, "The feedback from guests as we did the research to prep for boarding day was that make it easier and easier for me not to have to go to the the booths that you create on only day one that don't exist on day two."

Essentially, the first day had so much going on that it didn't feel like a vacation until day two. Royal Caribbean wants its customers to feel like they are on vacation and enjoying it all from the moment they step onboard.

"They want to start their vacation. They don't want to go find a Voom desk," Mr. Schneider pointed out.

Voom desk

The solution is to allow guests to do more pre-cruise so there's less to do once they board, "The more services that our guests say they naturally would prefer to do pre arrival than do on day one, that we can remove off the Promenade automatically helps."

For about a year, Royal Caribbean had teams looking at how they could leverage technology to remove the first day hassle and make it feel more like day two through six.

Is boarding day better on Icon?

With those goals in place, here's how Royal Caribbean implemented fixes for the issues their research identified.

Easier way to connect to the internet

App

Buying an internet package is becoming more popular on Royal Caribbean ships, especially with the advent of Starlink internet that brings true high-speed internet to its ships.

Some guests struggle with how exactly to access the internet due to a cumbersome process of first creating an account and then logging in.

The Royal Caribbean app on Icon of the Seas features better app internet connectivity. Specifically, if you have purchased the internet package and you have the Royal Caribbean app installed and set up, there's no more captive portal. You instantaneously are connected to Wi-Fi and you don't have to do anything.

While the traditional way of creating an account still exists, I did notice a few times when I returned to the ship after being on shore, the Royal Caribbean app would open immediately to a screen alerting me that I was connected, with the option of purchasing additional device plans.

Guest services chat

Icon-Chat-2

Royal Caribbean is using AI to make it less likely that you'll need to wait in line at Guest Services.

Within the Royal Caribbean app is a chat feature that can help answer issues guests may have. The chat feature interacts with an AI bot, who could help reduce the lengthy Guest Services line. 

Read more: Royal Caribbean's clever idea using AI to get help on the world's largest cruise ship

The way it works is you can ask the bot simple questions. You can can ask an AI bot certain questions like "What can my SeaPass do?" and "How do I access Wi-Fi?"

Icon of the Seas lit up

It will also tell you how much the drink package costs, as well as help you add a registered user to your account and opt out of gratuities.

If it can't answer it for you, then it will connect you with an actual agent.

"Being able to text someone from your pool deck chair or your swim-up bar seat is where we'd much rather you be [on vacation]," said Schneider. 

According to Schneider, the new chat system "works beautifully." 

Pre-book restaurants with a dining package

icon-izumi-6

The one improvement I cannot wait for Royal Caribbean to implement is the new option to pre-book restaurants if you have a dining package.

Traditionally if you bought a dining package, you'd have to wait until you got onboard the cruise ship to make an actual reservation. 

Mr. Schneider pointed out the issue of how this makes the first day less enjoyable, "If you book a dine package with us, you can't actually reserve those restaurants ahead of time. So you have to run around on day one of your vacation to figure it out."

Royal Promenade on Icon of the Seas

The plan is for all dining packages to be reservable so that guests don't have to do go make reservations on the first day. Essentially, it creates the same experience for people with a dining package and those that pre-book a specific specialty restaurant.

This upgrade is not available yet on any ship, but Royal Caribbean says it's a top priority and they hope, "to get it into market as soon as possible, but we don't have a date yet."

Once implemented, expect it on the Icon Class ships and Utopia of the Seas first, with the rest of the fleet getting it later.

Shore excursion desk

Behind the pearl

How you book and manage a shore excursion on Icon of the Seas is also different.

Instead of dedicating space to kiosks to book a shore excursion, Icon has removed that.  Mr. Schneider pointed out these spaces, like the one on Freedom of the Seas, are largely empty most of the time because guests are pre-booking tours before the cruise or on the Royal Caribbean app.

"If you think of the evolution of spaces, spaces that were really important 15 years ago are no longer important today. And so the notion of transactional kiosks, when everybody books their shore excursion on their phone or pre-arrival, isn't needed."

However, Royal Caribbean didn't get rid of the shore excursion team all together. 

Behind the Pearl on the Royal Promenade is a service lounge experience, where you can go to talk to someone about an excursion. It's run similar to stores on land where you are seated and a customer service agent comes up to you to address your concern or need.

When you walk up, you're entered into their system for the first available crew member to assist you. Your name is even listed on a screen to show where you are in the queue. There's no physical line, so you can sit down and relax until it's your turn.

Shore excursion area on Icon

On my cruise, there was no one else there so I did not need to wait at all, but not having a formal queue seems like it would be easier, especially for families.  

Order photos from the app

New photo option in Royal Caribbean app

A favorite tradition on any cruise is getting your photos taken. While the memories captured through these photos are a fun, going to the photo gallery to order prints was not.

Royal Caribbean recently implemented new functionality within the Royal Caribbean app to be able to review photos you've taken and order them, all within the app.

Just like the shore excursions, there's no digital kiosks on Icon to preview photos. Next to the shore excursion desk is the photo gallery desk to assist with concerns you might have.

8 things Royal Caribbean didn't copy from other cruise ships on Icon of the Seas

In:
22 Feb 2024

Royal Caribbean incorporated many tried-and-true venues, features, and concepts from previous cruise ships, but it also dropped a few that didn't make the final cut for Icon of the Seas.

Icon of the Seas in Miami

Icon of the Seas is a blend of innovation and tradition, which means it brought some features from existing ships to this new ship. 

With Icon being a brand new class of ship, it's interesting to note what Royal Caribbean decided to copy from existing ships and which did not. Some have been things you'd find on ships for years, and others were just newer features.

After sailing on Icon of the Seas, I noticed a number of amenities that had been standard on Royal Caribbean's other newer ships were not on Icon. I find it interesting to see trends in the cruise line, and see what direction they're going. Plus, it's a sign of what we can expect with future ships or even upcoming refurbishments.

Digital key

Opening door with app

Royal Caribbean's app has gotten more features over the years, but you won't be able to open your cabin door with the app.

While the app does allow you to control the air conditioning settings and even operate the television, the option to unlock your stateroom door isn't there on Icon.

Open door with app

Spectrum of the Seas was the first Royal Caribbean ship to offer a digital key and control the stateroom television from the app. Most recently, this is a feature available on Wonder of the Seas and Odyssey of the Seas.

Admittedly, I always forgot to ever use the digital key to open my door, but it was a nice option to have as a backup if you ever accidentally locked yourself out of your cabin. 

Bionic Bar

Bionic Bar on Ovation of the Seas

You won't find robot bartenders on Icon of the Seas.

Royal Caribbean had made a name for itself with the Bionic Bar ever since they were added to Quantum of the Seas in 2014.  Since then, every new ship had a Bionic Bar onboard. They were even adding it to older Oasis Class ships when they went in for refurbishment.

The Bionic Bar allowed guests to use a tablet to order drinks. They could customize the drink order to their liking, and then submit it for a pair of robot arms to create.

The robots were able to grab a cup, dispense the precise amount of liquor and mix, and then serve it on a conveyer belt back to the guest.

Alas, the Bionic Bar was left behind for Icon. Not only is there no Bionic Bar on Icon, but it's not coming to Utopia of the Seas either.

Like all technology, it ages and new fads come and go. The Bionic Bar was always intriguing to watch and try once, but its repeat value seemed to diminish quickly.

Digital Wayfinders

Another piece of tech that has seemingly reached the end of its life are digital wayfinders.

On every new and refurbished Royal Caribbean cruise ship over the last decade or more, there are large screens at every elevator lobby where guests can view activities, get directions to a particular venue, and other features. 

These interactive kiosks made it so you could walk up to one while on your way to the elevator and get where you needed to go.

Wayfinder

Wayfinders were first installed on Royal Caribbean's Oasis and Allure of the Seas ships, and were upgraded over the years as they made their way to other ships. 

You won't find wayfinders on Icon of the Seas, probably because that functionality is included in the more robust Royal Caribbean app we can all use today.  Moreover, app and smartphone use are far more ubiquitous than in past years.

Self-service convenience machines

Vending machine

When I forgot to pack shaving cream I realized Icon of the Seas did not have the vending machines that Royal Caribbean's newer ships have.

On some ships, there are self-service vending machines where you can buy toiletries, beauty products, accessories and more.  There's no fuss with them and rarely a line.

I never relied on the machines, but it was nice to have in a pinch.

Stream to your TV

TV on Icon of the Seas

Of all the things on this list, I probably missed the ability to stream from my phone to my stateroom television the most.

While the televisions in your cabin do have a number of useful features, you cannot stream via Chromecast to your television.

On an evening where you wanted to take it easy and watch a movie or binge a TV show from your room, it was nice to be able to play it on the television instead of my device.

Virtual balcony

Virtual balcony room

Another Quantum Class era innovation didn't come to Icon of the Seas with the virtual balcony cabin.

A virtual balcony cabin was meant to be an upgrade from a regular inside room (as opposed to a real balcony cabin).  Virtual balconies are 80-inch LED televisions that are in inside staterooms on select Royal Caribbean ships that provide live HD views from outside the cruise ship, right into your stateroom.

Read more: Everything you wanted to know about a virtual balcony

It's a neat idea (and something Royal Caribbean admitted they copied from Disney Cruise Line), but like the digital wayfinders, was an aging technology and guest trends had changed.

Moreover, Royal Caribbean introduced a different kind of balcony on Icon of the Seas: the infinite balcony.

Based on the infinite verandas from sister brand Celebrity Cruises, infinite balconies are a twist on the tradition balcony by having the balcony space become more useful living space when an opening to the outside isn't in use.

New restaurant concepts

Mason Jar restaurant

Any new Royal Caribbean cruise ship will have a different specialty restaurants, but I was surprised certain newer concepts didn't end up on Icon too.

Royal Caribbean works hard to innovate and push boundaries with its dining choices. If there's been one constant over the years, it's the Food & Beverage team has looked for ways to introduce new cuisines, cooking styles, and concepts to its assortment of dining choices.

Icon of the Seas Empire Supper Club

Some of these new restaurants seem to be heralded by the cruise line as a big deal, and it's not uncommon for a new restaurant to be quickly copied over to many other ships. Playmakers Sports Bar is a great example of this, and Empire Supper Club is already slated to be copied to the rest of the new Icon Class ships coming down the pike.

Portside BBQ

While Playmakers and Hooked were added to Icon, Mason Jar and Portside BBQ did not. Both of these were new restaurants that were met with much fanfare, but are not on Icon of the Seas.

Of course, Royal Caribbean managed to add a variety of new restaurants on Icon, such as Pier 7, Empire Supper Club, Surfside Bites, and more.

Read more: Icon of the Seas restaurant and dining guide

Traditional bow design

Icon of the Seas sea trials

Icon of the Seas is the first Royal Caribbean cruise ship to implement a parabolic bow instead of a traditional one.

A parabolic bow is a functional design element that creates a curved indentation in the bottom of the vessel’s hull. 

This new bow design helps increase overall stability of the vessel by shifting the center of gravity forward. In addition, parabolic bows allow the ship to be less likely to capsize or heel. This is due to the bow creating an area of low pressure beneath the ship’s hull. 

Star of the Seas and Icon of the Seas

I expect the traditional bow will be a thing of the past for any new ships going forward, given the improvements in efficiencies that a parabolic bow provides.

Did I miss any features that Royal Caribbean left off Icon? Let me know in the comments!

Royal Caribbean Blog Podcast Episode - Allure of the Seas cruise review

In:
21 Feb 2024

Listen to the Show

Matt reviews his 3-night sailing on Allure of the Seas

Share with me your thoughts, questions and comments via...

On this episode:
Running time:

Spotted: Royal Caribbean will add second cruise ship to Los Angeles

In:
21 Feb 2024

It looks like Royal Caribbean may be gearing up to announce a second cruise ship will be deployed to the west coast.

Royal Caribbean had originally planned to announce its 2025-2026 deployments from Los Angeles this week, but the cruise line delayed that deployment until the week of February 26, 2024.

In the meantime, the Port of Los Angeles schedule for 2025 shows there will be two Royal Caribbean cruise ships based there.

Quantum of the Seas is listed as scheduled to depart from Los Angeles across dates in the last part of 2025.  The 2026 schedule is not available yet.

LA port schedule

RoyalCaribbeanBlog reader Ron Hiller shared his findings with us. Based on what we can tell from the port schedule, Quantum's first cruise out of Los Angeles will be October 2, 2025 and offer a 4-night sailing. Quantum then has an array of 3, 4, 5 and 6 night cruises for the rest of the year. 

Read more: Mexican Riviera cruise guide

Logically, it makes sense Quantum of the Seas could fit into the west cruise market. She's already scheduled to offer cruises to Alaska in 2025.

Navigator-Exterior-Cabo

Navigator of the Seas is also on the schedule, and will continue its normal schedule. 

Royal Caribbean has not confirmed or announced anything yet, so this is all speculation. In the past, port schedules have been good indicators of what Royal Caribbean intends to do.

Official confirmation could come at some point during the week of February 26, with it likely occurring midweek based on when other deployments have been published.

Navigator-of-the-Seas-Los-Angeles

Adding a second cruise ship to the west coast market is a strong indication of the cruise line's commitment to the market.

Royal Caribbean was absent from the LA cruise market for ten years, due to violence in Mexico and dwindling profits. However, they resumed sailing from there in 2022 with Navigator of the Seas.

New deployments for 2025-2026 have been slowly coming out since November 2023, and there are just a handful of deployments left.  Cruise fans can't help but wonder where the remaining ships that have not been deployed will end up.

Wonder of the Seas

Quantum of the Seas was one such ship, but Wonder of the Seas and Ovation of the Seas two other notable ships missing from the schedule.

Short Caribbean deployment also delayed

freedom-ship-from-cococay

Initially, Short Caribbean cruises in 2025 and 2026 were scheduled to launch around the same time as those from Los Angeles; however, they got pushed back a week.

Short Caribbean was delayed before the Los Angeles deployment was, and now both are scheduled for the week of February 26.

These voyages are ideal for those seeking a shorter getaway or who might be new to cruising and cannot commit to the idea of spending a week on a ship.

Short Caribbean itineraries refer to primarily weekend cruises, as well as 3-, 4-, and 5-night cruises. Typically it's from ports such as Tampa, Miami, and Port Canaveral.

Currently, the only sailing to the Caribbean that's fewer than 5 nights is onboard Allure of the Seas from Galveston. This cruise departs in March 2026 and costs $749 per person, before taxes and fees. 

Read more: Is it worth it to book a short 3-night cruise?

Upcoming deployments

The remainder of the deployment schedule is as follows:

2025-2026 deployment schedule
  • Week of February 26: Los Angeles & Short Caribbean
  • Week of March 11: China
  • Week of April 8: Australia
  • Week of May 13: Singapore

It's important to remember that the sailings could be released at any point within that week; they're not bound to be published on the first day of the listed week. In addition, the deployment schedule can be changed at anytime.

Anything beyond early 2026 will be released in the next deployment cycle, which typically commences in November.

Sushi to-go on Icon of the Seas makes it easier than ever to snack beyond the usual

In:
20 Feb 2024

Royal Caribbean introduced plenty of new features on Icon of the Seas, including a walk-up sushi window.

Sushi window on Icon of the Seas

Sushi has been an incredibly popular dining choice on Royal Caribbean ships ever since the first Izumi location opened on Oasis of the Seas in 2009. Demand for Japanese cuisine has never only increased since then, and Royal Caribbean wanted to make it easier than ever to enjoy it with its newest cruise ship.

Icon of the Seas began offering cruises in January 2024 and one of the revamped venues anyone that has cruised a lot with Royal Caribbean will notice is the new look to Izumi.

Royal Caribbean moved Izumi to the Central Park neighborhood, offering a high-traffic location in one of the most sought-after areas of the cruise ship for guests looking to dine out. Central Park has traditionally been a combination of dining and entertainment, and Izumi is now located across the path from Royal Caribbean's most well-known specialty restaurant, Chops Grille.

Chef Travis at Izumi

Izumi's rise in popularity isn't based on just luck.  Izumi Master Chef Travis Kamiyama has over 30 years experience working in Japanese cuisine, and he provided the inside story of how adding a new and convenient way to get sushi came to be on Icon.

Being given prime real estate is validation to the fact Izumi is a popular and profitable idea, "After 14 years of blood, sweat and tears, we made it. We landed in Central Park. Yeah, so that's a big deal."

"I think the consistency and becoming iconic," he said in talking about Izumi's popularity.

"And it was all by, you know, guests raving about it and all the numbers showing it. And that's what it was all about. It was all purely proven."

Read more: An inside look at how Royal Caribbean's Izumi restaurant went from concept to success

Sushi and bubble cones to go

Sushi to go

At the walk-up window, there's two types of food you can order.

The sushi options include a choice of two rolls, plus edamame or seaweed salad. You'll find both sashimi and nigiri rolls to consider.

Rolls are served in a container so you can take it anywhere on the ship. There are tables nearby in Central Park, or you could take it back to your cabin to enjoy.

Bubble cones

There's also bubble cones, which has ice cream served in sweet, eggy bubble waffles that are crisp on the outside and cakey on the inside.

They're photogenic because of the toppings you'll get with it, and they're kind of like a milk shake meets ice cream cone.

There are five flavors: 

  1. Cookies & Cream
  2. Rainbow mochi & mocha
  3. Beach Umbrella
  4. Chocolate Thrill
  5. Strawberry Bliss
Travis with bubble cone

Chef Kamiyama says Cookies and Cream is the top seller so far, with chocolate thrill and the strawberry bliss right behind it.

Strawberry bubble cone

In describing the bubble cone, it's more than just another ice cream choice, "It is basically a hot waffle that's bubbly. And then we put a soft serve of ice cream, vanilla or chocolate, which is much creamier than the ones you get for free. And then we have different toppings on top."

Seven years in the making

icon-izumi-4

Royal Caribbean worked on Icon of the Seas for over 7 years. It's what the cruise line calls a "white paper ship", meaning they started with a blank slate and came up with ideas for what they wanted onboard.

One of the overarching initiatives on Icon of the Seas is easy access to food with grab-and-go choices. You'll find this at restaurants like Pearl Cafe or Park Cafe. Likewise, adding an easy sushi option was identified, but it was not going to be easy, "they figured that the most demanding grab and go was sushi."

Izumi Express

Royal Caribbean had experimented with offering pre-packaged sushi a few years ago with the Izumi Express concept. On select ships, there was sushi available on the Royal Promenade, but the Izumi in the Park sushi window goes well beyond that.

Chef Kamiyama indicated they wanted a blend of food that would appeal to the cruising market and based their decisions on what was already selling well at Izumi.

One of the biggest Izumi locations yet

icon-izumi-1

Not only is Izumi located in a new area, it's also one of the biggest locations Royal Caribbean has built yet.

"To have finally almost 70 seats on an Icon class or the future Oasis six, that's a huge win for me and for the guests as well," Chef Kamiyama said of the size of Izumi on Icon of the Seas.

For Japanese cuisine lovers, you'll find sushi, hibachi, ramen, mochi and more. 

Sushi tables

The restaurant is divided up between a sushi section and the teppanyaki dining, along with the adjacent sushi window.

What to try if you're new to Japanese food

gyoza-dumplings-izumi

If all this Izumi talk sounds like you want to try it, I asked Chef Kamiyama what he would recommend to a newbie.

"You can't go wrong with the gyoza dumpling... and then also the chicken karaage," were the first two recommendations he had.

spicy-tuna-izumi

As for sushi, he also recommended the salmon lovers roll or the spicy tuna roll as good choices.

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