Royal Caribbean has selected managed communications specialist Harris CapRock Communications to handle its fleet-wide communications.
The five year deal provides hybrid satellite and terrestrial communication systems that will enable Royal Caribbean to improve overall communications performance while enhancing guest experience and crew morale.
For its part, Harris CapRock will deploy a fully managed VSAT and terrestrial communications system that will enable access to Royal Caribbean's corporate network and business applications, broadband internet, and telephony services.
The hybrid service combines Ku-band, C-band and shore mobile connectivity, designed so that the ships can switch from one preferred platform to another to maximise service availability and avoid downtime. Each ship will be equipped with two or three of Harris CapRock's stabilised VSAT antenna systems.
