Work is underway to repair Royal Caribbean's beleaguered cruise ship.
Radiance of the Seas is in Vancouver, British Columbia, Canada after making it there last week following engine trouble.
Royal Caribbean was forced to cancel the next sailing after realizing the repairs needed were more substantial than originally thought.
Late on Monday, guests booked on the next sailing were sent an email update indicating work is underway and a new update will be made by May 2.
"As you may know, Radiance of the Seas encountered a technical issue with its propulsion system, resulting in the cancellation of our April 26th, 2024, sailing," the letter said.
"Repairs are still underway, and our teams are working diligently to address this issue. We want to assure you that we are doing everything possible to resolve it as quickly as we can."
While there is no formal update to share as to when it will be complete, guests can expect another update this week, "While we continue to make progress, we understand the importance of keeping you informed and will provide you with another update by May 2nd."
What happened to Radiance of the Seas?
The saga of Radiance of the Seas began last week during her repositioning sailing from Los Angeles to Vancouver.
During that cruise, guests were notified of a “technical issue with one of its propulsion systems" and that the ship would skip all the ports of call in order to get to Vancouver at a slower speed.
Radiance made it to Vancouver and then initially would be delayed by two days so that the engine problem could be resolved.
Guests were notified that the ship would welcome passengers onboard. but that the ship would remain in Vancouver for two additional nights in order to give the crew time to fix the propulsion issue.
Guests boarded the ship on time, but a new update came out on Saturday that the sailing would have to be completely cancelled.
All passengers had to disembark by April 28.
Compounding the problem is that this exact issue seemingly occurred less than a year ago.
Radiance of the Seas suffered a propulsion issue last summer that resulted in two cruises being cancelled in order to make the necessary repairs.
Radiance of the Seas was scheduled to depart from Seward, Alaska on September 1, 2023 and Vancouver, Canada on September 8, 2023 for seven-night cruises along the Alaskan coast. Both voyages were canceled due to a technical issue with the ship's propulsion system.
The ship underwent repairs and was able to resume sailing with the September 15, 2023 voyage.
Propulsion problems are not uncommon
Cruise ships can run into mechanical problems, just like airplanes, buses, or trains.
In the grand scheme of how many cruise ships operate each week, breakdowns such as this are quite rare.
Radiance is not new, but Royal Caribbean invests a lot of money into routine maintenance. However, engine problems will still occasionally happen.
Other cruise ships have had propulsion issues that forced a cancellation or at least an itinerary change. It's more common for the ship speed to be affected and itinerary changed than the entire sailing cancelled.
Radiance of the Seas is a 90,900 gross ton Radiance Class cruise ship. She had her maiden voyage in 2001.
Radiance is a smaller ship by today's standards, and has a capacity of 2,466 guests at double occupancy.
She is 962 feet long.
