Fear not: Royal Caribbean CEO declares cruise line won't charge for pizza to delight of fans

In:
17 Aug 2023
By: 
Matt Hochberg

Fear not, Royal Caribbean won't be charging you for pizza on your next cruise.

Sorrento's on Allure

A customer survey made its way around the internet that posed the question if people would consider paying extra for the pizza that is currently free onboard.

Cruise fans erupted in an avalanche of condemnation that the cruise line would even consider charging cruise ship passengers for pizza.

The controversy reached Royal Caribbean International President and CEO Michael Bayley's desk, as he took to social media to calm concern over such a change.

How it all started

Sorrento's Pizza

Last week, a RoyalCaribbeanBlog reader shared a copy of an email survey he received from Royal Caribbean asking about many topics, including opinions on making the free pizza an extra charge item.

Royal Caribbean surveys are a commonly used tool for the company to evaluate and get feedback on all aspects of its operations.  However, the question of charging for pizza was something new, since the Sorrento's Pizza onboard has always been a complimentary option.

Email survey

The question on the survey was, "If Sorrento's Pizza was offered for a fee, would you still dine there?".

It then asked if changing Sorrento's from complimentary to an extra cost venue would stop them from cruising with Royal Caribbean, "How would Sorrento's Pizza being offered for a fee impact your likelihood to choose Royal Caribbean in future?"

As word spread about this question, a lot of cruise fans began to worry that charging for pizza was a step on the slippery slope of higher cruise costs.

Pizza and beer

In fact, it seemed many people were more upset with the precedent it sets, rather than actually paying for the food.

Dawn Thompson's comment on social media exemplified many people's thoughts ont he matter, "I understand cruise ships lost a lot of money during Covid, but trying to make up all that money at once by putting an up charge on everything! They will lose their base and limit the amount of new customers and lose more!"

"We are not charging for pizza"

Michael Bayley

Mr. Bayley posted on his Facebook page an update that addressed the pizza survey and to assure guests there will not be a change.

He first explained how the survey question came to be, "A couple of weeks ago we conducted one of frequent small group guest surveys. As usual we asked questions on this n that!  Including customer thoughts on $ charges for Pizza!   The question was posted with the result that many emails and comments were sent! "

According to him, 80% of the respondents said they were against Royal Caribbean charging for pizza onboard its cruise ships.

"The survey said 80 per cent of guests were opposed, 20 per cent of guests said they would still go for Pizza with a charge."

Bayley Pizza quote

He also said about a quarter of the people would consider changing other cruise lines if Royal Caribbean began charging for pizza.

Most importantly, Mr. Bayley assured cruisers the free pizza isn't going anywhere, "To calm all our Pizza lovers don’t worry we are not charging for Pizza."

A relief to cruise fans

Royal Promenade on Adventure of the Seas

For many cruise fans, this update was a welcome sigh of relief.

Nancy Bridges posted, "Thank you for listening, Michael."

Tracey Garner added, "Thank you for listening to your loyal customers! It is very much appreciated!"

Mike Barngrover joked, "That's a relief Michael. I did not want to move my cruises to Carnival."

Russel Lomas suggested working on the surveys so they aren't as easily misconstrued, "You may want to think about how the question was worded in the survey so that in future people to do not get into an uproar on social media about issues or questions like this."

The biggest cruise hack you're not doing that has saved me thousands of dollars

In:
17 Aug 2023
By: 
Allie Hubers

Although cruising continues to be one of the most affordable vacations you can take, you still want to be as savvy as you can when it comes to saving money. Almost everyone is looking to get the most bang for their buck when it comes to booking a cruise vacation. 

Allie saving money

Unless you have an unlimited travel budget (and if so, I am very jealous), you’ll want to make sure you are getting the best possible rate for your cruise fare. To start, money saved on your cruise fare gives you more room in your travel budget. This allows you to splurge on things that are important to you while cruising, such as exciting excursions, wifi, drink packages, specialty dining, and more. 

For me, saving substantial money on a cruise fare allows me to cruise more frequently. I love to travel, so getting a great deal is very important to me when booking a future sailing.

We’ve all heard people say you should book your cruises as soon as bookings open to save money. But, cruise lines release itineraries as far as two years in the future. Others suggest waiting until the very last minute to get the best price possible. So, which is actually the best approach to save money?

Between constant price promotions, changing sales, and dynamic pricing from Royal Caribbean, it can be difficult to know when the best time to book a cruise is. Depending on when you book your cruises, you have a sweet spot for the time you’ll be able to save the most money.

Read moreTop things that are totally worth spending extra for on a Royal Caribbean cruise

I am going to share with you the biggest money-saving hack for your next cruise. This trick has worked for me on almost every cruise that I’ve booked in recent years since I learned it was possible. I’ve saved anywhere from $50 to $1,500 with this hack. In fact, I just saved $572 on an upcoming cruise to Africa that I’ll be sailing on in January! 

This hack is all about booking that cruise now and repricing it later to save money. Here’s why I book my cruises far in advance (when possible) and how I take advantage of repricing policies to save anywhere from hundreds to thousands of dollars. 

We recently asked our Royal Caribbean Blog followers on Instagram how far in advance they prefer booking their next cruise. 

Of those who responded, 48% of our followers prefer to book cruises within 6 to 12 months before the itinerary’s departure date. On the other hand, 40% of cruisers said they prefer booking booking further in advance with at least 12 or more months. Finally, just 13% of our followers said they prefer booking cruises at the last minute with less than 6 months in advance.

As you can see, there is no single approach that works for everyone, as we all have different schedules, budgets and travel preferences. Some people cannot plan two years in advance while others cannot financially risk waiting until the last minute and hope for a fantastic deal just for the price to be hiked. 

Personally, I’ve booked cruises with both approaches. For some highly-anticipated itineraries, like my recent sailing to Israel on Odyssey of the Seas, we booked more than a year in advance to snag a good cabin. On the other hand, I’ve found awesome last-minute deals sometimes too.

But, I’ve also been burned a few times booking cabins at the last minute, which left me spending hundreds of dollars more. 

But, the most money I’ve saved when booking cruises involves the following strategy: book now and reprice often.

Jewel of the Seas

While this might not seem like a revolutionary secret, this strategy has been proven successful time and time again. Repricing my cruises has saved me a lot of money over the years and I cannot believe people do not do it more often. 

This strategy involves booking a cruise as far in advance as you can with the expectation that you can (and will) reprice your cabin as the departure gets closer. 

Keep in mind that only residents of certain countries can re-price a cruise after booking, such as the United States or Canada. Sorry, Brits!

You want to give yourself as much time as you can to reprice your upcoming cruise. This allows you to monitor the price periodically to see whether you can save money on your booked sailing. Preferably, you should book cruises that are around 8 months or more in the future to allow you the opportunity to reprice often. 

I've also found that the more time I give myself to make a final payment, the more likely I am to receive an American Express offer for the cruise line to earn extra cash back or point bonuses. 

Because of Royal Caribbean’s dynamic pricing system, the cruise prices are constantly fluctuating with supply and demand. The more popular sailings will see prices slowly increase as the departure of the cruise approaches while less popular sailings will have no choice but to drop prices to entice people. 

Ultimately, repricing takes advantage of prices ebbing and flowing to save you money. If you book a cruise and the price only goes up, then you know you snagged the best price possible. But, if the price drops, you can take advantage of this by getting your reservation repriced. 

Once you see a lower price for the exact stateroom category and sailing you have booked, you simply contact the cruise line and ask for them to reprice your cabin; or, even better, book with a travel agent and let them handle the repricing for you, which requires even less work on your part. 

But, the key to this strategy is ensuring you have enough time to reprice before final payment is due on a cruise. 

Harmony of the Seas

Once you’ve made your final payment on a cruise reservation, you do not have much wiggle room on the final price. Therefore, booking with the intent of repricing should be done far in advance. 

Note: You might remember the only exception to this policy was during the post-pandemic restart when you could reprice your cruise reservations with Royal Caribbean up to 48 hours before departure. This policy (one that I truly loved, as you can imagine) has since been retired and no longer applies. It was fun while it lasted!

For most cruises, Royal Caribbean states that payments are due 90 days in advance from a cruise departure date. Shorter sailings from 1-4 nights are required to make final payments at least 75 days in advance. This timeline is one that most cruise lines follow, but it’s important to confirm when you need to make a final payment before you plan to utilize this strategy.

If you’ve made your final payment, you probably won’t be able to reprice your cruise with a lower published fare. In fact, I have a theory that Royal Caribbean drops the current price of a cruise right after an itinerary passes the final payment window (but, I have a trick for still saving money that I will discuss later in the article - read on!).  

According to Royal Caribbean’s policy, if you book a cruise within 90 days of sailing (i.e the final payment window) and you see a lower price within 48 hours of booking, the cruise line will offer you onboard credit for the difference. But, if you are outside of the final payment window, you’ll typically have the opportunity to contact the cruise line and have your cruise fare repriced to match the current price. 

The repricing process is even easier when you work with a travel agent - something we always recommend.

I only just started working with travel agents in the last few years, but it’s been a game changer for booking cruises. This is not a forced plug for our sponsor, MEI Travels, but truly my opinion on how valuable a travel agent can be in these types of situations. While we use MEI for our business travels here at Royal Caribbean Blog, I have started to use MEI for my own personal leisure cruises too. 

Read moreTop 5 things to look for in a good travel agent for your cruise vacation

To start, a good travel agent will know all of the repricing policies for different cruise lines. You can simply ask your travel agent to check for a reprice on your sailing and they can take charge with getting the price adjusted, if applicable. 

In this case, you are not only saving money, but also your valuable time. You don’t have to call the cruise line yourself and request the reprice, which involves time on hold usually. Instead, your travel agent can advocate for you and get the reprice done without you needing to intervene. 

For my recent reprice, all I had to do was email my travel agent asking if she could look into possibly repricing my upcoming sailing because it appeared the price had gone down. I sent her a screenshot of the pricing that I was seeing on my end. She was able to contact the cruise line and reprice the cruise fare for me very quickly, saving me hundreds of dollars and my time. 

Here’s exactly how I repriced an upcoming cruise, step by step, to save $572.

Radiance of the Seas in Icy Strait Point

After finding an itinerary that interested me, I started to price out a few different cabins and monitor the price for a couple of days. Once I decided to pull the trigger, I opted to book the cabin that best within my budget. I put down the deposit to secure my booking. 

Now, you probably have seen that cruise lines are constantly running promotions. The cruise lines try to establish some sense of urgency that a current promotion is only running for a limited time. But, I can assure you, there is always some sort of promotion happening! 

After making the initial deposit, I started to periodically check the price of the same cruise. Since I work remotely from home on the computer, it only takes me a few minutes to go online and see what the current price is of my sailing. As holidays and promotions slightly change, you can see the price of the cruise change as well.

For a few weeks, the price was consistent with what we had locked in. But, over this past weekend, I decided to start booking excursions. During the process, I went to the website and looked at the current price of our cruise.

I was ecstatic to see that the final price of the exact same cruise we booked had gone down $572! Luckily, final payment for this cruise is not due until the end of next month so it was a quick process with my travel agent to get the price down. 

I’ve also used a similar strategy to save money on my cruises when booking far enough in advance. 

Inside cabin on Mariner of the Seas

I have used a similar strategy for getting a great deal on balcony staterooms. The more I’ve cruised, the more I have come to appreciate having my own balcony. This is especially true on scenic sailings, like Alaska, Norway and Iceland.

But, the price for a balcony stateroom is normally double the cost of an inside cabin when I initially book a cruise. Instead, I will initially book the cheapest fare that I can get onboard and monitor the price for either an opportunity to reprice or cheaply upgrade to a balcony. 

For example, on my recent Iceland cruise, I originally booked an inside cabin guarantee for about $2,800. My ultimate goal was to get a balcony for much cheaper than the original $4,500 sticker price. This cruise was booked 8 months before my cruise in June, so I had some time to to find a better deal for my inside cabin or upgrade to a balcony. 

In the months leading up to final payment, I continued to monitor the price of the cruise. Sadly, the inside cabin prices did not drop like I had hoped. As I theorized earlier, right after the final payment deadline had passed, the price of the cruise dropped drastically. 

An inside guarantee cabin was now selling for $1,400, which was half the cost of what we paid!  A gamble for a last-minute price would have worked out in this scenario, but since it was past final payment, we could not get a reprice.

However, you can always upgrade your cabin after final payments! Of course, cruise lines will not stop you from upgrading your stateroom, especially if they can get a little more money from you. In my case, the demand for the sailing was obviously a little low with the prices being dropped close to the sail date.

I took this opportunity to upgrade our stateroom to a balcony for just $200. Had I originally booked a balcony for us, it would have cost me around $1,500 more than waiting for the price to drop and choosing to upgrade then. Last summer, I was even able to upgrade my stateroom to a balcony from an inside cabin and it saved me $500! 

Of course, you risk that the demand for balconies will be so high that the price will also increase. But, in my experience, the prices will certainly fluctuate and if you book far enough in advance, you have more opportunities to snag a great deal. 

At the end of the day, the further in advance you book, the more opportunities you have to save money. 

There are many advantages to booking a cruise far in advance; for me, the biggest advantage is allowing myself enough time to reprice my sailings and get the best rate possible. I’d argue it might even be the most important reason to give yourself ample time to book a cruise, as you can either reprice or upgrade your stateroom in this case. In addition, you will have more lucrative cabins to select from if you book far enough in advance. 

I would also highly recommend working with a travel agent who can quickly reprice your bookings and deal with the cruise line directly for you. This will save you both time and money.  

Whether you choose to save money by repricing your current cabin or monitor prices for a cheap upgrade, you should be periodically monitoring your cruise fares after making a reservation. By monitoring the prices of your booked cruises for repricing, you’ll have the opportunity to save hundreds to thousands of dollars. A small effort on your end can be very lucrative for you, especially if you cruise often. 

It’s most important to reprice before final payment is due, as you won’t have much flexibility to reprice once the final payment date has passed. However, within 90 days of your cruise, you might be able to snag a very cheap upgrade for a higher stateroom category.

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The biggest cruise hack you're not doing that has saved me thousands of dollars

Photos Show Why Booking a Balcony Cruise Cabin Is Worth It

In:
17 Aug 2023
By: 
Calista Kiper

Whether you are taking a weekend cruise to the Bahamas or on an epic sail to the furthest destinations, there are a lot of cruisers who think booking a balcony cabin is worth it every single time.

Showing off balcony rooms

What makes a balcony room so popular is the private space that gives a convenient means of seeing the beauty of the ocean and landscapes your ship visits. No matter where your ship takes you, being able to have a view from your own veranda really makes a difference.

As a matter of fact, balcony cabins are the most popular type of cabin you’ll find on pretty much any cruise ship, and plenty of cruise fans love these rooms too.

Although balcony rooms do come at a higher cost than interior cabins, the extra cost can be justified by the stunning experience and private comfort. If natural views and private spaces are a priority to you, a balcony room may be the best option for your cruise vacation. 

Photo from Joseph Bellman.

We posted a challenge to our readers on the Royal Caribbean Blog Facebook page to share with us their best balcony photo, the sort of photo that really evokes what makes this cruise ship room category so desirable.

After receiving hundreds of entries, here are the top 19 balcony photos our readers took on their Royal Caribbean cruise.

couple on cruise balcony

Picture from Alessandra Stover.

This fun submission shows some of the beautiful advantages of a balcony cabin. While considering the pricier balcony option, remember the beautiful sunlight and sea view you’ll have available. 

If you’re celebrating or wanting special time with your loved one, a balcony room also provides a romantic and private outdoor space for couples to enjoy. You can see the ocean, stargaze, and enjoy meals outdoors, all from the comfort of your own room. 
 

balcony window sunrise

Photo from Shearin Kidd Johnson, Independence of the Seas.

This view of Perfect Day At Coco Cay is from one of the Independence of the Seas’ balcony staterooms. This balcony room allows cruisers to view their destination as the ship approaches—a fun preview of what’s ahead!

The Freedom Class Independence of the Seas boasts fifteen decks and 1918 staterooms, 724 of which are balcony options. You can guarantee a unique and beautiful balcony view on this ship, with a wide array of choices. 

ocean from balcony view

Photo from Josh Overmyer, Jewel of the Seas.

This view from Jewel of the Seas reveals one of the major benefits of a balcony room: the sights of the ocean all around! Josh wrote that “this was the view I stared at all the time, so I took this photo and used it as my phone background ever since!”

If you’re going on a cruise and enjoy a beautiful sea view, a balcony room will allow you to maximize your time with visible ocean views. Especially for a shorter cruise, taking the balcony option will ensure you get your money’s worth of the water. 

loft cabin

Photo from Dawn Flowers Gratzke, Wonder of the Seas.

Dawn’s photo shows a loft suite on Wonder of the Seas, complete with two levels.

For larger families, or those with young children, a loft suite can provide a bigger space and a more flexible schedule. Instead of leaving the comfort of your room to explore the public deck, you can experience the ocean right outside your room. 

Families will also appreciate the separate spaces: there’s always another area available if you need some peace and quiet.

Read more: Royal Caribbean suites guide & review

breakfast on balcony

Photo from Kelly Lene-Tarman.

Deciding between an oceanview stateroom or a balcony? Keep in mind that a balcony stateroom is typically bigger and offers a private, outdoor seating area rather than just an ocean-facing window. 

If you want an extra area to enjoy breakfast and coffee, feel the wind on your face, and actually experience the outdoors, consider booking a balcony room. 

view of alaska and ocean

Photo from Dana Fox, Alaska.

Photographers and nature lovers will appreciate a balcony view on beautiful natural cruises like Alaska. The closer view provides fantastic views and photo opportunities from sunrise to sunset. 

service dog on cruise balcony

Photo from Karin Geistert Reinhart.

Planning on bringing a furry friend along? Service animals, such as Karin’s, are permitted onboard, so consider their experience in the stateroom as well. 

Pets will need more space and fresh air than a typical cabin provides. Consider booking a balcony room to make sure your pet has just as positive an experience as you do. 

couple on cruise balcony

Photo from Taryn Dawson.

Taryn’s photo displays another fun aspect of a balcony stateroom: the deck views. Even with a view of the ship’s deck instead of the ocean, this room still offers natural light, an extra outdoor space, and a viewpoint to people-watch and preview the ship’s activities. 

As opposed to a suite, this balcony stateroom will still have a larger space and more perks and benefits included. 

family enjoying cruise balcony view

Photo from Judy Vang.

Still wondering if a balcony stateroom is worth it? You can also consider factors such as the amount of time you will spend in the room. If you think you’ll spend a lot of time in your cabin, you’ll want to invest in a more quality, enjoyable room. 

For families with small children, it could be a long task to herd enough down to a main, public deck. Napping babies will also keep you close to the bedroom while they’re asleep, leaving you wishing for an extra space to spend time in. With a balcony, you’ll have that extra space and a method of entertainment for any other impatient children.

golden girls at sunrise balcony view

Photo from Katie Meyers.

“Golden Girls while the sun is coming up,” Katie commented. As mentioned previously, a balcony allows you to set your own schedule when it comes to mealtimes and downtime spent out on the water. 

Traditional dining times in the main room are limited. For example, an early riser like Katie might be up as early as five A.M. But traditional breakfast doesn’t begin until 7-8 A.M. Having a balcony space gives you something to do while you wait for that traditional schedule to open up. 

coffee mug on balcony

Photo from Ashley Holenstein.

If you’re worried about motion sickness or seasickness at all, a balcony might be a safer option. 

Having a larger room midship minimizes the ships’ movement around you, making it feel more stable than in a smaller fore or aft room. In a balcony, you can also focus more clearly on the outdoors and the line of the horizon, keeping you stable and in sync with the ship’s movement. 

cruise ship balcony view

Photo from Collin Hext, Adventure of the Seas. 

This photo shows a gorgeous balcony view of Cozumel, Mexico, from a Junior Suite on Adventure of the Seas

The Adventure boasts fourteen decks and 1,963 ​​staterooms, 125 of which are suites. The Junior Suites on this ship are some of the smallest suites, at 277 square feet, but they are still larger than other balcony staterooms.

As the cheapest of the suites available, Junior Suites have some—but not all—perks included, such as bathrobes, expresso machines, luxury bathroom amenities, and priority boarding. 

Read more: I stayed in the cheapest cabin on Adventure of the Seas. It was small and windowless, but for $300 a night, it was a great deal. Take a look inside.

Sydney opera house ocean view

Photo from Leigh Michael.

Leigh’s submission shows an amazing view of the Sydney Opera House, another example of the many views available from a balcony stateroom.

Cruises will, of course, provide a beautiful view of the sea. But ships visiting particular sites or cities, such as Royal’s Caribbeans’ new itineraries going to Australia and New Zealand, can provide a spectacular view of classic tourist sites and city scenes. 

wine glass on balcony

Photo from ​​Jana Mishelle.

Are you worried about spending extra money on excursions? With the investment in a more upgraded room, you can stay in and relax with a glass of wine or a book, all while getting a great view of the port! 

Staying in while the rest of the ship enjoys a port excursion can be a great way to enjoy some peace and quiet, especially if you have a balcony to yourself.

Read more: 7 ways to have a great time in port without a cruise ship shore excursion

ocean view from cruise ship

Photo from Chris Slaight.

When it comes to the best cabin locations on a cruise ship, a hump balcony is one of the best balcony options. 

The hump balcony staterooms are the cabins on the middle outer edge, whereas the line of the ship curves outward. These rooms usually have a larger balcony and more space, in addition to being more centralized to the rest of the ship. 

man standing on cruise balcony

Photo from Sandi Harris Villano.

This submission shows another Junior Suite view, this one from the Vision of the Seas, a Vision Class cruise ship. 

The Vision Class ships are the oldest and smallest of the Royal Caribbean ships. Although they include most of the typical entertainment and amenities you would expect from a Royal Caribbean fleet, the room sizes are smaller and the activities less modern.

For example, the Junior Suites on Vision of the Seas are just 243 square feet. If you are planning a Vision Class vacation and room size is an important factor for you, consider upgrading to some of the larger rooms.

Read more: The rare cruise ship cabins that everyone wants to book immediately

oasis class grande suite cabin

Photo from Ellis Mingin, Oasis of the Seas.

As a step up from the Junior Suites, this view from a Grand Suite cabin on Oasis of the Seas shows just how big the 371 square foot room looks. 

One of the large Oasis Class ships, Oasis of the Seas boasts eighteen decks and 2,801 staterooms. In addition to the modern activities and famous entertainment available on all Oasis class ships, purchasing a Grande Suite cabin will earn you perks such as priority boarding, free luxury amenities, concierge services, access to the Suite Lounge, priority boarding, priority bookings, ship tours, VIP pool deck seating, and so much more. 

St Lucia view from cruise ship

Photo from Stacy Leveille, Freedom of the Seas.

This view of Castries, St. Lucia was taken from deck ten of Freedom of the Seas, a Freedom Class ship. 

Hailing from the midsize Freedom Class ships, Freedom of the Seas has 14 decks in total, with 1,963 staterooms. Between the Freedom’s balcony options, the Deluxe is 177 square feet, while the Superior upgrades to 189 square feet. For a medium-size ship, the balcony rooms are a larger upgrade.

Read more: 10 things you should know before cruising onboard Freedom of the Seas

cruise ship aft balcony ocean view

Photo from Scott Ciarlone.

“Love me an aft balcony!” Scott wrote. An aft balcony overlooks the back of the ship, displaying a wider view and different perspective than available from other balcony staterooms. 

The aft balconies are popular because they offer a larger balcony space and a special view of the wake of the ship as it passes through the water.

Cruise fans complaints flood social media regarding Royal Caribbean potentially charging for pizza on cruise ships

In:
16 Aug 2023
By: 
Matt Hochberg

Don't mess with the pizza is the message Royal Caribbean cruise fans are saying loudly back to the cruise line.

Sorrento's Pizza on Harmony of the Seas

UPDATE: Royal Caribbean CEO says pizza will remain free

In the days since it became public that Royal Caribbean asked select customers what they think about paying extra for the pizza that is currently complimentary from Sorrento's pizza.

The question was part of a survey that wanted to get customer feedback about many aspects of the cruise experience, but this particular question struck a nerve with so many of our readers and viewers.

"Charge for pizza? If that happens I’m out, that’s the last straw," is what Scott North wrote after reading about the question, and his sentiment was shared among many other readers.

Email survey

The survey wanted to know if Royal Caribbean decided to charge for pizza, would people still pay for it and would it impact their choice in cruising with Royal Caribbean.

While nothing has actually changed in terms of the price of pizza on a Royal Caribbean cruise ship, the very notion of thinking of charging for something as basic as a slice of pizza on a cruise has so many readers up in arms.

Over 300 Facebook comments along with 600 YouTube comments illustrate a growing frustration with potentially higher prices to cruise.

The principle of the change

Utopia aerial

Most readers seem to be upset about the direction Royal Caribbean seems to be headed in, rather than actually paying extra for pizza.

"Charging for pizza?? This is starting to get out of hand," is what Andy Pope wrote and a lot of people seem to agree that they see the slippery slope of adding more costs to an already expensive cruise cost.

RoyalCaribbeanBlog YouTube viewer MikeyAtTheBar is also worried about what charging for pizza leads to, "Were they to start charging for Sorrento's and were it to be successful, what's next? How many other things could they start charging for? Shows? Water slides? Windjammer? MDR? It's a slippery slope."

Twitter user @Williamson_KB posted this meme as a way to poke fun at the idea of charging for pizza.

Cruise meme for charing

Dawn Thompson understands the bigger picture, but thinks the cut backs since cruising restarted in 2021 is getting out of hand, "I understand cruise ships lost a lot of money during Covid, but trying to make up all that money at once by putting an up charge on everything! They will lose their base and limit the amount of new customers and lose more!"

What Dawn is referring to is something a lot of readers pointed to as well in their comments. In 2023, Royal Caribbean introduced a new main dining room menu that reduced the amount of options on the menu and limited each passenger to one lobster.

Navigator-Inside-Cabin-1

They also changed cabin service for non-suites from twice a day to once a day, which came after increasing automatic crew member gratuities in 2022.

Andy Januse doesn't like the direction either, "I am Loyal to Royal but lately they way they are nickel and diming everyone to death is really leaving a sour taste in my mouth and might even make me consider switching lines altogether."

Looking at other lines

MSC World Europa

Many people that commented on the survey question questioned their choice in cruise line.

"I am a Diamond member and after September cruise I’ll be Diamond Plus.I have started for the first time in my life looking at other cruise lines like NCL, where some sales offer for free a lot of the things Royal Caribbean charges for," is what Theodore Jones wrote.  "Too much nickel and dimming and I’ll be out."

"I'll take my 3-5 cruises a year to another line. Enough of this silliness," wrote Matt Bender.

Marc Razz Sr. is also considering other options, "RCCL seems like the are pushing us loyal clients to try other companies. As MSC is attempting to make a splash in tristate area, this may be my final straw."

Highest cruise prices yet

Royal Caribbean logo on the side of the ship

Then there's the comments by Royal Caribbean Group executives to Wall Street that they want to raise prices even higher.

Royal Caribbean has always charged extra for certain add-ons, like drinks or shore excursions, but the possibility of charging for pizza comes at a time when the price for a cruise is already on the rise.

While Royal Caribbean Group is still saddled with billions of dollars of debt that it took out in the form of loans since 2020, it is slowly beginning to pay those loans back thanks to higher cruise fares.

Royal Caribbean ship at sea

In short, people in 2023 are paying more for their cruises than in 2019, which was the previous high water mark for cruise revenue.

The company disclosed cruise rates were up 17% in the second quarter compared to 2019.

Capacity overall was at 105% and net yields up 12.9% comparted to 2019 numbers.

Jason Liberty on TV

After releasing the earnings, Royal Caribbean Group CEO Jason Liberty told CNBC he thinks prices will go even higher in talking about the value gap between a cruise and land vacation.

"In the earlier part of this year, that value gap was somewhere around 45%. And today, we've closed that value gap by about ten percentage points, so we still think there's a lot of runway that is still there to close," he said. 

"We always want to be as competitive as we possibly can be, but of course, we want that gap to be much smaller."

"We were able to close that gap to about 10-15 points pre-covid, we think there's a lot of opportunity for us to close that gap even further."

Celebrity Cruises just announced more Caribbean cruises that visit Royal Caribbean’s private island

In:
15 Aug 2023
By: 
Elizabeth Wright

Celebrity Cruises is expanding their sailings to the Caribbean, bringing four more ships to three Florida ports in 2024. 

Celebrity Apex docked in St. Thomas

In late June, Celebrity announced that two ships, Celebrity Reflection and Beyond, would begin sailing to Perfect Day at CocoCay in April 2024. 

RelatedCelebrity announces its cruise ships will visit Royal Caribbean's private island

The cruise line is further expanding their Winter 2024-2025 Caribbean season with the addition of Celebrity Apex, Constellation, Equinox, and Summit. 

CocoBeachClub-OverwaterCabana

All sailings will open for booking on August 22, 2023. 

“We are so excited to unveil this new program," says Laura Hodges Bethge, President of Celebrity Cruises, "It provides our guests with more options to experience the natural beauty of the Caribbean, which is elevated by our personalized experiences on board."

Where will the ships be sailing from?

Terminal 3 in Port Canveral

The four ships will be sailing from three different Florida ports: Port Canaveral, Tampa, and Port Everglades. This means that you can choose a voyage departing from West, Central and South Florida!

“As part of this expansion, we are thrilled to add Port Canaveral to our list of home ports," says Hodges Bethge, "It is a perfect market to reach a wide mix of both in- and out-of-state travelers looking for fun in the Caribbean sun."

The first time that Celebrity Cruises will be sailing from Port Canaveral

 

celebrity-equinox-at-sea

Potential cruisers will have 20 new itineraries onboard Celebrity Equinox from Port Canaveral, the world's busiest cruise port, to choose from that depart between November 21, 2024 to April 19, 2025. 

Most will be 7-nights and visit Caribbean destinations like Belize, Grand Cayman, Mexico, San Juan, St. Maarten, and The Bahamas. 

cape-canaveral-sign

If you want to visit Perfect Day at CocoCay, consider one of the two spring break cruises in March. 

"We are thrilled to welcome Celebrity Cruises as our new partner and honored to be part of their Caribbean expansion plans,” says Capt. John Murray, Port Canaveral CEO.

PerfectDay-PierEntrance

“The demand for Celebrity Cruise sailings from our Port has been growing. Now, with Celebrity Equinox home ported here, there are great opportunities for even more cruise travelers to experience the cruise line’s high-quality experience, while experiencing the comfort and ease of travel provided by our Port."

Cruises from West Florida

celebrity-constellation

While Tampa is not as popular as Miami or Port Canaveral, you can still find some great sailings on smaller ships from this embarkation port! 

With Celebrity Constellation calling Tampa from from January 2 to April 6, 2025, you will have a total of 14 sailings to choose from that visit places like Belize, Honduras, Key West, and Mexico that range from 6- to 7-nights. 

Plus, you can even select a cruise that visits New Orleans during Mardi Gras, which is scheduled for March 1, 2025. 

Tampa downtown

“There has never been a better time to sail Celebrity Cruises from Port Tampa Bay. We are excited for Celebrity’s new offerings and our continued successful partnership,” said Paul Anderson, Port Tampa Bay President and CEO.

“Celebrity Constellation is a beautiful ship that provides travelers with an unforgettable cruise experience, all the while being located just steps from Tampa’s top attractions.” 

Related20 Celebrity Cruises Tips & Tricks

More opportunities to sail from South Florida

celebrity-apex-at-sea

Celebrity Apex will be home ported at Port Everglades from October 23, 2024 through March 8, 2025. She'll be joined by Celebrity Summit, who will sail to the Caribbean and Bahamas from February 25 to April 10, 2025. 

Apex's cruises will be shorter, ranging from 6- to 7-night itineraries and visiting ports like St. Maarten, San Juan, Grand Cayman, and Mexico, as well as select sailings to Royal Caribbean's Perfect Day at CocoCay. 

Summit's five itineraries will be a little bit more diverse. They range from 5- to 9-nights and still across the Eastern and Western Caribbean. 

celebrity-summit-at-sea

“As one of Celebrity Cruises’ homeports, we are excited about the new sailings on Apex and Summit," said Port Everglades CEO and Port Director Jonathan Daniels. 

"In addition to the line’s ‘resort at sea’ experience, their cruise guests can expect to experience unrivalled customer service and ease of sailing at Port Everglades."

Perfect Day at CocoCay

PerfectDay-SouthBeach

Perfect Day at CocoCay is Royal Caribbean's private island in The Bahamas. It reopened in 2019 after receiving $250 million in upgrades and renovations. 

There are infinite ways you can spend your day ashore, whether you want to relax on the beach and take a tip in the crystal-clear turquoise waters or ride the tallest waterslide in North America: Daredevil's Peak. 

PerfectDay-SwimUpBar

You can ever splurge on the ultimate VIP day at the Coco Beach Club and enjoy a heated infinity pool, specialty restaurant, 20 exclusive overwater cabanas, and more.

In January 2024, you'll be able to visit Hideaway Beach, an adults-only paradise, with private cabanas and a new signature food outlet. 

We asked our readers what one thing they wish they packed for their cruise

In:
15 Aug 2023
By: 
Calista Kiper

Have you ever realized in the middle of a trip you’d forgotten an essential item?

quantum of the seas balcony side cabin

Packing for a cruise means trying to anticipate all your needs before you leave home, because there isn't an opportunity to just run to the store once you get on the cruise ship.

That realization always leads to a panic of making lists and reminders so you know you won’t forget it the next time. 

While traveling, you may be far from home and unable to find exactly what you need. Remembering to pack all the right items will ensure a relaxing vacation prepared for all your needs.

We asked followers on our Royal Caribbean Blog Facebook what is one thing they wish they’d packed on their last cruise. We received well over 200 responses and sifted through them all to find the top items that would be beneficial to a lot of people. 

Please note that we’ve linked items on Amazon, which contains an affiliate link. This affiliate link costs you absolutely nothing extra, but Royal Caribbean Blog makes a small commission if you purchase it.

1. A fan

spray-fan-amazon

“A travel fan,” Deanna Poljanowski said, “I’ve learned and have one this time.” 

Whether you want a portable fan to hold on a hot beach or a bedroom fan for some white noise, a travel fan could always be a helpful addition.

Remember that you may spend time on deck or beaches where you’ll want a little relief from the heat. A handheld portable fan could provide some instant relief and cool air.

A small bedroom fan will provide white noise and stir up any stale air in your cabin. If you have trouble falling asleep onboard, a small fan will be a big help. 

Some readers liked this portable rechargable fan to bring with them.

2. Sneakers

freedom-rock-wall-sports-court

“I forgot to pack my sneakers! Couldn’t play on the sports court without them,” Angeline Deshazo wrote. If you’re looking forward to playing any sports on board, bring proper footwear. 

Royal Caribbean ships boast many sports activities, such as over 30 options on Oasis Class ships, including golf, badminton, ping pong, surfing, basketball, ice hockey, pool, and tennis.  

While people may think of cruises as only involving pool and beach activities where they might need flip-flops or sandals, remember the need for sneakers and sports footwear.

Read more: 15 free things to try on your next cruise

3. Binoculars

Celebrity balcony

Carolyn Groves Pierce said she wished she brought binoculars. 

Your cruise will likely travel through beautiful stretches of sea or even land. Although you can view some sights with the naked eye, being on a cruise in a beautiful location such as Alaska may leave you wishing for a closer view. 

With a quality pair of binoculars, you will be able to view any islands, nature sites, or even wildlife from the comfort of your ship. This binocular model is highly rated for an Alaska cruise.

Read more: When is the best time to see wildlife in Alaska?

4. Wine

Kodi Moskorisin commented she wished she’d remembered her own wine. 

Royal Caribbean does offer an all-inclusive drinks package, but did you know you can bring your own wine onboard?  Having a taste of your favorite wine from home can help you save money and feel comfortable.

If you’re the type that enjoys a glass of wine at night, or you don’t need the abundance of drinks available in the daily package, be sure to take advantage of this opportunity and pack some wine of your own!

5. Entertainment

Woman reading a book by the beach

“More books,” wrote Julie Phelps

Your cruise is meant to be a relaxing vacation, so much sure you have plenty of entertainment available for your downtime or any waiting periods.

For any fast readers, bring extra books and magazines. Or if you want a lot of entertainment options, invest in an onboard WiFi package. In addition, be sure to reserve time to check out the ship’s award-winning live shows

6. Magnetic hooks

closet-navigator-inside-cabin

The cruise ship walls and ceilings are steel,” Lenee Jorgenson said, “I use magnets with hooks for everything!”

Although your cabin will have storage available, cruisers often need more space than is provided.  

If you think you may need extra cabin storage, you can purchase magnetic hooks to hang on the walls and ceilings. This is a valuable way to hang clothes, accessories, decorations, or curtains in your cabin without compromising your storage space. 

You could bring these magnetic hooks, which worked well as one of our inside cabin hacks.

7. Sunscreen

freedom-aft-sun-deck

“Higher SPF sunscreen,” wrote Sarah Keough

You will spend plenty of time in the sun on your cruise—whether on deck, at the beach or pool, or exploring your favorite island excursion. 

This heavy sun exposure can leave you at risk for severe sunburns. A bad sunburn could ruin even the best cruise, forcing you to stay indoors while you heal and miss out on the fun. 

Make sure to do your research and prevent this by protecting yourself with high SPF sunscreen. This also leads to our next submission: 

8. Aloe vera

Aloe

Nicole Armendariz commented she wished she’d brought “aloe vera gel. My husband was as red as a lobster at one point!”

If you forget a high enough SPF sunscreen and end up with a bad sunburn, aloe vera gel is a natural healing method for soothing the burn, healing skin faster, and getting rid of that redness for any vacation photos. 

Read more22 unpleasant cruise ship problems you aren't prepared for

9. Snacks

“Little things like pretzels, nuts, M&Ms,” wrote Carla Belin. “I don’t always need pizza at midnight.” 

Little snacks can fit just fine in a suitcase and help tide you over between meals. 

While your ship will have snacks on deck, complimentary options can be harder to find between meals, especially later at night. If you are a midnight snacker, having small options on hand can save you money and the stress of finding something available. 

Additionally, for anyone with dietary restrictions such as gluten sensitivity, packing personal snacks ahead of time can also be a relief from searching for something that fits your needs. Your snacks will already be planned out, ready for you to enjoy. 

10. Nausea medicine

pill-medication-water.

Mary Torres commented that she ended up needing nausea patches or medicine. 

While most ships are large and relatively stable, some passengers are still prone to motion sickness. You could still suffer from seasickness while on board, so plan ahead and bring what you need for your cruise.  

Read moreDramamine vs Bonine

You can also consult your doctor beforehand for the best options to cure onboard nausea. Get a prescription ahead of time to avoid an uncomfortable trip—and carry extras! You never know who may end up needing some relief. 

11. Glasses

glasses on blue background

“If you wear glasses, bring an extra pair,” said Lynn Creef Snyder. “Or one of those eyeglass repair kits.” 

While this may seem common sense, glasses-wearers should remember to bring an extra pair of glasses or a toolkit to repair any broken parts. For those who wear contacts, extra pairs are also important.

The last thing you want is for something to go missing and take your eyesight with it—and the right prescription could be hard to find! Make sure you can enjoy all the beautiful sights, and protect your eyesight by planning ahead. 

12. Ziplock bags

Ziploc bags

Sandy Yearsley-Swink wished she brought “various sizes of Ziplock bags” for “wet clothes and leftovers.” 

For anything you want to store away separately without using up too much space, consider a Ziplock bag. You can put dirty or wet clothes away in them, keeping them separate from your clean, dry clothes.
    
You can also keep leftover food in your Ziplock bags, ensuring it is secured for later, without any spilling or smells. 

Ziplock bags are useful for organizing and carrying all your toiletries, too—if any liquids spill, they will still be contained in the bag. 

13. Liquid soap

Liquid soap

Janice Meyer Mori said she “brought liquid hand soup on our last cruise, going forward always on the list!”

Complimentary bar soap will be available in your cabin bathroom, but if you prefer the texture of liquid soap you’ll want to bring your own. For those with sensitive or dry skin, a soap from home is also the safest option. 

14. A small bag

Hyc00 Travel Duffel Bag

Pen Jud Tolman said he wished he’d brought “a lightweight drawstring pack to carry my workout gear to the gym every the morning.”

If you’re planning to use the gym, sports court, or go on any excursions, you’ll want a lightweight bag to carry any essentials with you. This will ensure you can carry all the most important items without losing them or needing to dump out a larger bag. 

For any excursions you make, having a smaller drawstring or sling bag will be most convenient option.

15. Body lotion

Massage at the spa

Kelli Parks wrote: “There was none in the cabin and I had to buy the only one I could find on ship at the spa. Expensive mistake.”

If you’re looking for your own body lotion, bring some from home to avoid spending extra. With all the sun and salt water drying out your skin, you’ll definitely want some lotion on hand. 

Keep your skin smooth and happy with some body lotion from home.

16. Adjustable shoes

water-shoes-stock

“Shoes that were more adjustable,” Alexis Ham wrote. “I suffer with cruise swelling.” 

Cruise swelling is a phenomenon people experience when their feet or ankles swell while on board. This may be due to the increased salt in the air, the changed diet, or dehydration while on board.  

Cruise swelling can often be prevented by watching your diet, exercising, and drinking water. But if you’re still struggling to get that swelling down, plan on bringing loose or adjustable shoes so you still have something to wear.

17. Water bottle

reusable-water-bottle-stock

Danielle Zieger commented: “A Yeti to fill up and keep water in my room!”

Water is, of course, complimentary onboard, but what about your cabin room? It is essential that you stay hydrated outside of mealtimes, too: you’ll want water before bed, in the middle of the night, and right when you wake up.

Bringing your own water bottle ensures that you can fill it up anytime and bring it back to your room when you’re ready. 

You can also collect and refill the water bottles given to you at mealtimes, but bringing your own water bottle is an easier, more sustainable option to carry your water. People love Yeti water bottles, in particular, for their large size and ability to keep drinks cold for long periods of time. 

18. Swimsuits

Tara Samm suggested “more than 2 bathing suits.”

On your cruise, you’ll have the opportunity to swim in pools, beaches, and waterparks. Bringing extra bathing suits will help you choose the most suitable one for each occasion. 

Maybe you’ll want a bikini for lounging on the deck and a sleeker suit for diving in the pool. If you’re sensitive to the sun, you also could pack long-sleeved options to protect your skin at the beach. 

Packing extra swimsuits will also save you time, as you can let wet pairs dry while you go swimming in the extras.

Read more: Royal Caribbean Dress Code

19. A carry-on

“A roll on bag or backpack for boarding the ship, carrying a bag was horrible,” said Susan Hayes.

Much like on an airplane, you’ll pack a larger bag and a smaller carry-on bag to hold while you board. Consider packing a carry-on with back straps or wheels so you don’t have to hold it the entire time you’re boarding. 

20. AirPods 

AirPods headphones

Many commenters, including Suzie Olsen Miller, wished they had remembered a pair of AirPods.

Any noise-cancelling headphones will be a big bonus for your trip, allowing you to listen to music or podcasts while blocking out any noise around you. 

AirPods are a great option as they are smaller than typical headphones and connect through BlueTooth, saving plenty of packing space. 

21. Shampoo and conditioner

“My own hair conditioner,” commented Kim Schwartz.

You will be provided with complimentary shampoo and conditioner in your bathroom, but many people find that the provided options don’t always suit their hair needs.

We recommend travel-sized versions of your favorite brands if you want something from home.

I stayed in the cheapest cabin on Adventure of the Seas. It was small and windowless, but for $300 a night, it was a great deal. Take a look inside.

In:
14 Aug 2023
By: 
Angie Vognild

For my recent cruise onboard Adventure of the Seas, my mom and I stayed in the cheapest cabin available.

I selected an inside guarantee cabin around two months before the sailing departure. A significant factor as to why I selected this cabin type was because of the cost. I definitely don't mind cruising in inside cabins, so I thought the $2,160 price was reasonable for a seven-night Western Caribbean sailing.

Read moreHow much does a cruise cost?

Because this was an guarantee cabin, I was not able to select its location on the ship. Of course, I always prefer to get a cabin midship for the smoothest possible sailing. I tend to get motion sick, so being in the middle of the ship is ideal for less movement.

However, from my experience with inside guaranteed cabins, it usually ends up being in the very front or back of the ship. For this sailing, we were in the very back of the ship.

About two weeks before our sailing, I checked the Royal Caribbean app and noticed our assigned cabin was 9379. This cabin was situated on the starboard side, in the aft of the ship. 

This cruise was the first time I purchased The Key, so upon opening the door to our stateroom, I saw my purple carry-on on the couch. It was so convenient not to lug it around for the first several hours onboard the ship! 

My first impression of the cabin was that it was tidy and clean. 

We noticed right away that the cabin was quite spacious at 160 square feet. The decor wasn’t dated, but the drawers had a pink tint to them that reminded me the ship is in fact 22 years old.

As soon as you walk into the cabin, you are met with a large closet. The closet had 18 hangers and six wide, wire shelves for all the clothes we packed.

The beds were separated per our request prior to embarkation. Next to both of our beds was a side table with a drawer and an open compartment. One side table had a phone on top that took up the majority of the space.

Each bed had a wall light above our heads. This was perfect for reading and getting all settled in before turning off the lights and the cabin becoming pitch black. The darkness made for good sleeping; this is one of the advantages of an inside cabin.

Our cabin included a full-sized couch. This was nice for another place to sit instead of our beds. Sure there were a few stains on the cushions, but it was nothing terrible. We even lined up our shoes (yes, my mom brought seven pairs of shoes) under the couch for easy viewing and access.

The vanity is a great feature of the cabin because of all the storage. It had nine drawers: six deeper ones and three shallow ones. I found the shallow drawers hard to use, especially since one had a hair dryer in it, rendering it unusable for other things. On both sides of the vanity were glass shelves for additional items. 

On the right side of the vanity was a TV that could swivel in different directions so wherever we were in the cabin, we could see the screen. My mom loved this because she slept on the same side as the vanity and was able to position the TV to be at the foot of her bed so she could watch TV while falling asleep.

Above the TV was a safe and two deep shelves for more storage.

Below the TV was a mini refrigerator. The refrigerator was useful primarily for keeping water and sodas cool. It didn’t get super cold. We tried to put a plate of complementary fruit we received in there, but it didn't fit. We wished it had a deeper shelf so we could have stored more in there. 

The biggest disappointment in our cabin was the lack of outlets. By day two, we were really wishing we had packed an approved power strip so we would have more outlets to charge our cell phones, iPads, watches, camera, and laptop. We were constantly shuffling devices based on need and usage.  

Before the sailing, I thought I had read online that there was another outlet behind the beds. I looked under and behind both beds and unfortunately didn’t find one.

Read more: The clever reason to bring a European power adapter on your cruise ship

The bathroom was certainly not glamorous, but it got the job done (literally!). 

The major thing that caught my eye was four Salt + Breeze bottles of shampoo, conditioner, body wash, and lotion on the bathroom counter on embarkation day. This was the first time I’ve had that in a cabin. 

We later asked our room attendant and she said that was a perk for Diamond and above guests. I was very happy to have these toiletries because I am not a fan of the all-in-one soap in the shower.

Behind the right mirror were three shelves for various toiletries. I didn't need this extra storage, so my mom utilized it. We had two sets of towels hanging up when we arrived, but after asking our stateroom attendant, we had three sets each day which was helpful. 

The shower (I call it a space pod!) was compact, but it always had plenty of hot water and good pressure. If you are curious, the approximate diameter of the shower was 29 inches.

Overall thoughts about our cabin

We really appreciated the location of our cabin. There was only one room next to us before you turned the corner to the suites that are across the back of the ship. This meant there was very little foot traffic throughout the day and night, making the location pretty quiet.

Read moreThe 5 best cabin locations on a cruise ship

Another aspect of the cabin location we enjoyed was the proximity to the Windjammer and pool deck. We only had to walk up two flights of stairs to be near all the excitement!

Something random we noticed was how extremely heavy our cabin door was when trying to open or close it. On the plus side, I think the weight of the door may have helped cut down noise from the hallway.

Our luggage was delivered to our door by 1:30 p.m. on embarkation day, so as soon as we got them, we started to unpack everything. After unpacking, we hid our suitcases under the beds so they could be out of the way to leave as much open space as possible.

Read more: Best inside cruise ship cabin hacks

Not long after receiving our luggage, we met our stateroom attendant. This was my first cruise since the new housekeeping change (one cleaning per day instead of two), so she explained to us that she was available every day from 8 a.m. to 1 p.m. and then again from 4 p.m. to 8 p.m. and asked what time we preferred. Since we had early dining room seating at 5:30 p.m., we selected 6 p.m. each day. 

We had no issues with the once-a-day cleaning. It was nice not having to worry about knocking on the door in the early mornings and waking me up. I also liked not feeling rushed to leave our cabin in the morning so the attendants can clean before their afternoon breaks.

Our stateroom attendant was wonderful and bought extra pillows for us and gave us a paper Cruise Compass every night on our beds (per our request).

Overall, I would say I was pleased with our tiny stateroom. Considering the ship's age, she is in respectable condition. I believe because of the quietness, ideal location on the ninth deck, and convenience to the Windjammer and pool deck, I'd recommend this cabin to future cruisers.

Royal Caribbean News Round-Up: August 13, 2023

In:
13 Aug 2023
By: 
Matt Hochberg

Welcome to this week's edition of the Royal Caribbean post round-up, where we summarize all of the Royal Caribbean news and information from this week into one handy-dandy post! There is plenty of great content to enjoy, so sit back, relax, and enjoy this week's round-up!

Is Royal Caribbean considering starting to charge for its free pizza?

An email survey sent to some cruisers asked if Sorrento's Pizza was offered for a fee, would they would still dine there.

No policy has changed, but the survey wanted to get cruiser feedback on this possible change.

Royal Caribbean News

Video: 10 Reasons people leave their cruise ship vacation disappointed

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Have you subscribed to the Royal Caribbean Blog YouTube Channel? We share some great videos there regularly, all about taking a Royal Caribbean cruise! This week, we are sharing our latest video: 10 Reasons people leave their cruise ship vacation disappointed

Icon of the Seas construction sneak peek

Icon of the Seas shipyard tour - August 2023

Ready to take a walkthrough tour of Icon of the Seas while it's still under construction?

The next new Royal Caribbean cruise ship doesn't begin service until January 2024, but we have a batch of new photos to share from the shipyard.

You can see the progress being made on adding water slides, the different neighborhoods onboard, and many of the signature venues.

Royal Caribbean CEO asks how to solve Diamond Lounge crowding problem

Diamond Club sign

Royal Caribbean International CEO Michael Bayley took to Facebook to ask cruise fans how they would solve the issue of overcrowding in the Diamond Lounge.

"I’ve been hearing from a lot of our guests about overcrowding in our Diamond lounges and in the Suite lounge," he posted on social media. "What do you think we should do?"

Hundreds of responses followed with plenty of ideas for how to deal with the issue.

What will get you kicked off a cruise ship

Navigator of the Seas water slides aerial

There are lots of rules to follow on a cruise ship, and if you break some of them, you could be kicked off the ship.

Every cruise line has a code of conduct that is outlined in the cruise contract that every passenger agrees to when they book a cruise. The cruise contract outlines what you can and cannot do onboard, as well as consequences. 

In reading through the cruise contract for U.S. guests, there's a few rules that could get you taken off your cruise ship if you break them.

When is the best time to book a cruise?

Wonder of the Seas

Are you wondering when is the best time to book a cruise?

There's many considerations, such as time of year, sailing length, itinerary and much more that factor into how early you should book a cruise.

Guide to a Bahamas cruise

Oasis Class ship docked in Nassau

Are you ready to escape to the warm blue waters of The Bahamas?

Quite a lot of Royal Caribbean cruises will make a stop in The Bahamas due to its convenient location and natural beauty.

Whether you make one stop or spend the entire cruise in their waters, here's your guide to a Bahamas cruise so you know what to expect.

Icon of the Seas sneak peek: Inside Royal Caribbean's next new ship

In:
12 Aug 2023
By: 
Matt Hochberg

Royal Caribbean is in the final months prepping what will become the largest cruise ship in the world.

Icon of the Seas under construction in August 2023

Icon of the Seas won't launch until early 2024, but the ship is already generating incredible hype with an unmatched level of fascination for a new cruise ship yet unseen.

The 20-deck high ship comes in at 250,800 tons and will take away the title of biggest cruise ship in the world from sister vessel, Wonder of the Seas.  In fact, it will be the first time in about  5 years that an Oasis Class ship hasn't been the biggest in the world.

At the Turku, Finland shipyard, Royal Caribbean gave a hard hat tour to travel agents to help familiarize the new ship with some of the top sellers of all things Royal Caribbean.

Introducing Icon of the Seas

Beci Mahnken, president and CEO of MEI-Travel, had the opportunity to get a sneak peek at the not-yet-completed ship while it's being worked on.  Unlike our visit to the ship in May, Icon is in a far more complete stage of construction now.

Icon already completed her first set of sea trials, and is expected to complete work on her sometime later this year before being readied to start offering cruises.

If there's one thing apparent about Royal Caribbean's new ship, it's that it's anything but ordinary.

Icon of the Seas shipyard tour - August 2023

Royal Caribbean calls Icon of the Seas a "white paper" ship, because it has been designed from the ground up with new concepts. 

There's been a lot of attention for this new ship, and rightfully so, as it represents the single biggest chance of being a game changer to the cruise industry in the same way the Oasis of the Seas was when it launched.

Icon of the Seas shipyard tour - August 2023

Royal Caribbean is building on its legacy of not just building big cruise ships, but innovating and leading the industry at the same time.  Royal Caribbean sets the bar all other new cruise ships are judged against.

Icon of the Seas shipyard tour

With five months left before the first passenger steps onboard Icon of the Seas, there's still plenty to do.  In the meantime, here's a look at the latest progress and how much closer to completion the ship is.

Thrills get their own deck

Category 6 water park under construction

You wont run out of things to do on Icon of the Seas, especially if water slides are your thing.

Icon will introduce the first water park at sea, with six different water slides that will draw your attention within a mile of arriving to the ship.

Thrill Island is the name of a brand new neighborhood coming to the first Icon Class cruise ship, and it is a new approach to aquatic fun on a cruise ship for Royal Caribbean.

Category 6 water park

Because Royal Caribbean wants Icon of the Seas to rival any family land resort, the amount of space dedicated to water slides is not something you will find at any old hotel complex.

RelatedRoyal Caribbean's next-gen cruise ship will have the largest water park to thrill all ages

In combination with their private island, Royal Caribbean thinks they have a one-two combo that will draw people to Icon like never before.

"The Icon product, along with Perfect Day, with the kind of experiences that we're offering, with the kind of new accommodations that we have on Icon and the experiences that we have for young families, older families and of course couples and singles and what have you, is really squarely standing shoulder to shoulder with Orlando and those kind of destinations," is what Royal Caribbean International President and CEO Michael Bayley said about his company's plans.

Icon of the Seas shipyard tour - August 2023

The water slides, known collectively as Category 6, take up the back of the top deck of the ship, and are flanked by mini-golf, a rock climbing wall, and a brand new thrill "walk".

Crown's Edge is a combination ropes course, sky walk, and obstacle course.

Crown's Edge
Crown's Edge on Icon of the Seas

Guests are strapped in and walk 154 feet above the ocean for this experience. It lasts about two and a half minutes and culminates with  drop through portion, which Royal Caribbean described as "pretty scary".

Royal Promenade

Royal Promenade construction

Icon of the Seas is not the first Royal Caribbean cruise ship to have a Royal Promenade thoroughfare on its ships, but it will be the first to introduce an expanded and evolved version.

At 362 feet long, the Royal Promenade onboard Icon of the seas is longer than a football field, and for the first time, it incorporates ocean views.

icon-promenade-2

As you walk onto the ship, you'll see a giant multi-deck high glass wall that will provide natural light and a way to still see the beautiful ocean that surrounds the ship.

Royal Promenade construction

The Pearl is a likely focal point of the Royal Promenade, which the cruise line describes as a multi-sensory experience built with 3,000 kinetic tiles. 

Royal Promenade construction

Behind The Pearl, guests will find the Pearl Cafe, which serves freshly toasted croissants, hot chocolate croissants, croissant sandwiches, sweets, and other specialty desserts. 

Royal Promenade construction
Royal Promenade construction

You will find Giovanni's Italian Kitchen and Wine Bar on the Promenade, which is a new location for this restaurant. There will also be a Dueling Pianos bar, Sorrento's pizzeria, Point and Feather pub, Spotlight Karaoke, Boleros and Schooner Bar.

Royal Promenade construction
Royal Promenade construction
Royal Promenade construction
Royal Promenade construction
Royal Promenade construction
Royal Promenade construction
Royal Promenade construction
Royal Promenade construction

On one end of the Promenade will be the new ice skating rink, Absolute Zero, with over 2,850 square feet of ice.

Absolute Zero will host two different shows: "Starburst" and "Once Upon A Time."

Casino Royale is located just one deck below the Promenade.

Casino Royale construction
Casino Royale construction

Pools, pools, and more pools

Icon of the Seas pool construction

A connection to the water was one of the guiding principles to Icon of the Seas' design, and you'll find a pool deck that exceeds anything else the cruise line has offered.There's 62% more water surface area than on the Oasis Class cruise ships.

Chill Island is the name of its massive resort-style relaxation zone where you'll find the largest pool at sea, an adult only pool, and the first suspended infinity pool at sea. Five of the seven pools on Icon of the Seas are located in Chill Island.

Pool aerial on Icon of the Seas

Whether it's sitting by the pool, listening to the Caribbean band, or enjoying time at the ship's swim-up bar, the idea behind Chill Island is you can pick from different ways to take it easy.

Icon of the Seas pool construction
Icon of the Seas pool construction

Like most of the ship, the pools are under construction and will be among the last things to be completed (no need to add pool water this early).

Pool elements ready to be installed on Icon
Icon of the Seas pool construction
Icon of the Seas pool construction

There will be pools for adults, pools for families, and pools to simply enjoy the views all around you, including the ocean.

Top of Icon of the Seas construction

The Aquadome

AquaDome construction

You can't miss the AquaDome as a feature, given that there is a giant glass dome adorned to the front part of the ship. Inside, Royal Caribbean hopes to deliver a jaw-dropping experience.

Instead of an outdoor theater that is subject to weather conditions, Royal Caribbean built a dome it placed on top of the theater, along with enough space to add bars, food hall, and even cruise ship cabins.

Lifting the AquaDome
AquaDome installed on Icon of the Seas

Photos simply do not do the AquaDome justice, because it is truly massive. It weighs 363-tons and has over 600 glass panels of cables. It was no simple feat to hoist it into position, as the team in Turku had to use 1,600 feet of cables to lift it into position. The length of cables is longer than the height of the Empire State Building.

AquaDome construction
AquaDome construction

Of course, the AquaTheater is at the heart of this neighborhood. Royal Caribbean has a show that that will feature aerialists, acrobatics, high dives, and the tallest waterfall at sea at 55 feet tall.

 There will be two shows that passengers can see in the AquaTheater: "Aqua Nation!" and "Pirates vs Mermaids." 

You'll find the Overlook inside the dome, which has 220-degree views from pods you can sit in and enjoy time with friends.

More family time

Surfside neighborhood construction

If there's one major focus Royal Caribbean has with its new ship, it's it wants to up its family cruise game to a whole new level.

Icon will have an entire neighborhood dedicated to young families, known as Surfside. It's located at the back of the ship in an open-air space that is somewhat similar to the Boardwalk neighborhood on the Oasis Class ships.

RelatedRoyal Caribbean is building the best cruise ship for young families on Icon of the Seas with a new purpose-built area

A look down the Surfside neighborhood

Splashaway Bay and Baby Bay are the focal point of the new neighborhood, which is an aquapark and pool designed for families to enjoy together. Royal Caribbean added the Water's Edge pool so adults can lounge in the pool too.  It is located at the aft of the ship, complete with in pool lounge chairs and gorgeous views of the ocean.

Entrance to Surfside
Surfside view looking up

As part of Royal Caribbean's plans to attract families away from theme parks and other land destinations in Florida, this part of the ship is all about appealing to not just kids, but their parents too. 

Instead of a place to take your kids, Surfside is meant to be enjoyed alongside your kids.

Surfside construction
Surfside construction

There's lots of dining choices too, including Surfside Bites. This quick eatery has burgers, popcorn chicken, cinnamon sugar donut holes, and, of course, soft serve! 

Surfside bites

You'll also find new cabins in Surfside designed to accommodate more people, which is perfect for families.

There are new categories of cabins on Icon, with over 50% of Icon's room types new to the cruise line.

RelatedRoyal Caribbean designed first-of-its-kind cabins for its new cruise ship

Infinite balcony
Bathroom construction on Icon of the Seas
Cabin construction

The ocean view infinite balcony that allows you to expand your indoor living space or invite in the sea breeze with the touch of a button.

One new cabin type is the Family Infinite Balcony room, which has in-room games, a split bathroom, and even a bunk area for children that can be closed off with a curtain for privacy. Plus, each bunk has their own television!

Family infinite balcony construction
Icon of the Seas cabin under construction
Surfside cabin construction

And then there's the epic suite that cannot be overlooked.

Ultimate Family Townhouse

The Ultimate Family Townhouse is a mind-blowingly epic, 3-story stateroom extraordinaire that features its own back yard with a private entrance into Splashaway Bay. 

Demand is so strong for these rooms that it's selling for $80,000 per week in 2024.

Townhouse construction
Suite bathroom

There's an in-suite slide to bring you into "the coolest living room ever", which has hidden nooks too.

UFT slide
View of Surfside

Central Park

Central Park render on Icon of the Seas

A fan-favorite neighborhood will make it on Icon of the Seas in the form of Central Park. 

In the heart of the ship is an open air garden with living plants that create a peaceful atmosphere amongst various dining and entertainment venues.

Central Park construction
Central Park construction

When it's complete, Central Park will have a jazz club, walkup champagne bar window, and new restaurants too.

RelatedThe Ultimate Icon of the Seas Dining & Lounges Guide

Central Park construction
Bubbles construction

Bubbles is the walkup champagne bar window where glasses of mimosa, prosecco, and Bellini, and bottles of Champagne are available all day.

If elevated dining is your thing, you'll need to check out the new swanky supper club coming to Icon of the Seas.

empire-supper-club-icon
Empire Supper Club construction

Empire Supper Club is is meant to be reminiscent of the 1930s in New York City, and it has two seating for guests to experience the extravagant eight course menu.

The menu will feature premium American cuisine and offer selections such as caviar and wagyu. Plus, each course will be paired with a beverage. 

Launching in January 2024

Icon of the Seas aerial aft at Cococay

Royal Caribbean has billed Icon of the Seas to be not just a major player in the cruise industry, but the likely heir apparent to the title of most coveted cruise ship.

The first sailing is scheduled for the end of January, and Icon will be the first of at least three new cruise ships in this class.

Hallway on Icon of the Seas

While it's likely inevitable for Icon to be compared to her Oasis Class sisters, there's little doubt Royal Caribbean isn't up to the task considering their track record of introducing game-changing ships time and time again.

Related11 reasons Royal Caribbean's Icon of the Seas will change the cruise industry

The next step for Icon are around round of sea trials scheduled for later in 2023 to ensure Icon of the Seas is ready to be delivered to Royal Caribbean prior to her January 27, 2024 maiden voyage. 

The first sailing of Icon of the Seas will be a 7-night cruise from Miami on January 27, 2024.

The ship will sail year-round out of Miami in 2024, alternating between Eastern Caribbean and Western Caribbean itineraries, with four different routings available for departures between January 2024 and April 2025.

More information

Royal Caribbean testing out chatbot that can answer common questions

In:
11 Aug 2023
By: 
Matt Hochberg

Royal Caribbean is experimenting with a new chat bot that can answer some basic questions customers might have before they get on a ship.

Sign of Royal Caribbean

We spotted a new chatbot on select pages of the Royal Caribbean website that provide an option to engage with and get answers.

A customer service chatbot is a bot that uses AI and machine learning to answer basic customer questions via a business messenger. For example, you could ask "how do I book a cruise" or "when can I check-in for my cruise?".

Chatbots use existing knowledge base articles to help answer customers’ questions. They can recognize and answer multiple forms of the same question and can be trained to give instant responses using your preferred voice and tone.

Chatbots are a popular mechanism for ecommerce sites to get answers to customers 24/7 on topics that are very commonly asked. AI chatbots have really risen to prominence since 2020, providing 24/7 support, and automatically resolving questions without any human intervention.

Chatbot pop up

The chatbot is in a pop up that appears on select pages of the Royal Caribbean website, such as the frequently asked questions section. It is not available on the Royal Caribbean app.

If you opt to click on the "Chat with us" pop-up, the Virtual Agent greets you with the option of inquiring about an existing booking or if you have no booking.

Chatbot pop up active

The chatbot allows you to type your questions and it will try its best to find you an answer.

Testing out the chatbot

Answer from chatbot

I was curious as anyone to know how helpful the chatbot could be, so I fed it some questions that are commonly asked in Google searches.

Below you'll see the question in bold, followed by the chatbot's response.

Dining room waiter

How much do you tip a cruise waiter?

As of September 7th, 2022, the automatic service gratuity of $16.00 USD per person, per day for guests in non-suites staterooms, or $18.50 USD per person, per day for guests in Suites, will be applied to each guest’s SeaPass account on a daily basis. The gratuity applies to individual guests of all ages and stateroom categories. Gratuities are shared among dining, bar, culinary services staff, stateroom attendants, and other hotel services teams who work behind the scenes to enhance the cruise experience.

Read moreTipping on a cruise ship: what you should and shouldn't do

Bottled water

Can I bring a 12 pack of water on Royal Caribbean?

Yes, guests are allowed to bring non-alcoholic beverages as carry-on items on boarding day. Non-alcoholic beverages may not exceed 12 standard (17 oz.) cans, bottles, or cartons per stateroom.

Read moreWhat food or drinks you're allowed to bring on a Royal Caribbean cruise

Passport

Do I need a passport or birth certificate to take a Royal Caribbean cruise?

Yes, as a US citizen, you will need a valid US passport book that is valid for at least 6 months after your cruise ends to board a Royal Caribbean cruise ship. If you are sailing from a US homeport, an official US state-issued birth certificate is also accepted. Guests age 16 and older who present an official US state-issued birth certificate will also need to provide a valid driver's license or government-issued picture ID.

Read morePassport card vs book: Which should you choose?

Covid test

Do I need a Covid test to enter US after a cruise?

Vaccinations, face masks, and pre-cruise testing are no longer required to sail, with the following exceptions: transpacific sailings ending in Australia (pre-cruise testing & vaccines required), cruises from Australia (vaccinations, face masks and pre-cruise testing required), and the Ultimate World Cruise (vaccination required).

Can you split a drink package on Royal Caribbean?

I'm afraid I don't have an answer for that at the moment.

Read moreRoyal Caribbean Drink Package guide

Will my phone work onboard a Royal Caribbean ship?

Yes, Royal Caribbean works with cellular networks to provide the ability to connect your device through "cellular at sea". These roaming rates to utilize your device are determined by your cellular provider. Prior to your sailing, it is recommended to contact your cellular provider for more information on these rates and special packages available. Additionally, another option for staying connected without utilizing your cellular data is connecting to VOOM, the fastest internet at sea. VOOM allows guests to stay connected via wifi, with a variety of packages to choose from.

Read moreCellphone Use Onboard a Royal Caribbean cruise

no-smoking-sign

Where can I smoke on a Royal Caribbean cruise?

For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognize that some of our guests do smoke. To provide an onboard environment that meets all needs, we’ve designated certain areas of the ship as smoking areas. Smoking is permitted in designated outdoor areas, must be properly disposed of, and never be thrown overboard. We’ll have visible signage posted in areas where smoking is permitted, and ashtrays that are provided for use. Cigar and pipe tobacco are limited to designated outdoor areas and Cigar Bars. You must be at least 21 years of age to purchase, possess, or use tobacco on sailings beginning in U.S. ports. For sailings beginning in all other ports, the minimum age is 18 years old.

Family at Windjammer

Where can I eat on embarkation day at the start of a Royal Caribbean cruise?

On the first day of your Royal Caribbean cruise, you can enjoy a meal at our different available venues before heading to your stateroom.

freedom-main-dining-room

I've been assigned My Time Dining, what does this mean?

My Time Dining is one of the options you’ll get to choose from when you book your cruise. Unlike traditional dining — where a dining time is assigned to you — guests who opt for My Time Dining can eat in the Main Dining Room anytime they like during dinner hours, according to availability. Reservations are strongly recommended. My Time Dining uses the same menu as traditional seating. The wait staff will have your table ready for you so can avoid a delay in seating. If you would like a specific waiter or table, they are more likely to be able to accommodate your request with advance reservations (however, please note this is based on availability). Guests who have signed up for My Time Dining will have their SeaPass card designated with the dining room and deck number. They will be seated in one of the main dining rooms. There will be a My Time Dining check-in desk at the entrance to the dining room with wait staff to greet guests. My Time Dining is now a choice within the booking process. When making a reservation you will be offered “My Time” or traditional dining times* (i.e., 5:30 pm 8:00 pm). *Traditional dining times may vary by ship and itinerary.

Read moreWhat you need to know about Royal Caribbean's My Time Dining

Ship ratings feature added

Ship ratings example

In addition to the chatbot, you can now find cruise ship ratings for all of Royal Caribbean's cruise ships.

In visiting any of the ship landing pages, you'll find at the bottom a list of ratings.

Ship reviews

In fact, there's a lot of reviews listed for each ship.

For Wonder of the Seas, there were 51,409 reviews. Ovation of the Seas has 27,366 reviews. Mariner of the Seas has 37,647 reviews.

Perfect Storm waterslides on Wonder of the Seas

Moreover, the reviews don't seem to be filtered, if at all. There were as many glowing positive reviews and one star negative reviews.

Read moreWhy you can't trust online reviews of cruise ships

In case you're wondering, here's how the fleet stacks up based on average review score:

4.7 Stars

4.6 Stars

4.5 Stars

  • Anthem of the Seas
  • Brilliance of the Seas
  • Explorer of the Seas
  • Grandeur of the Seas
  • Jewel of the Seas
  • Ovation of the Seas
  • Radiance of the Seas
  • Vision of the Seas
  • Voyager of the Seas

4.4 Stars

  • Enchantment of the Seas
  • Rhapsody of the Seas