Royal Caribbean will increase price of travel insurance policy

In:
26 May 2023
By: 
Elizabeth Wright

If you are planning on purchasing travel insurance through Royal Caribbean or Celebrity Cruises, they are raising the price of their policy effective June 1, 2023. 

travel insurance

Royal Caribbean sent out an email to travel agents warning them of the change.

"Dear valued Travel Partner," the email starts, "From time to time, we evaluate the product offering and pricing. As you may know, the plan cost is based upon your clients’ total trip cost (referred to as Total Protected Vacation Cost)."

"Effective June 1, 2023, the price of our Travel Protection product will increase for most guests, specifically when your clients’ Total Protected Vacation Cost is less than $8,000."

While the price of the product is increasing, there are no changes being made to the product itself. 

How much will the insurance policy cost?

Travel insurance

There are 32 different price points for Royal Caribbean and Celebrity's insurance, all of which are based on the total vacation cost:

  • $0 - $250: $39
  • $251 - $500: $49
  • $501 - $750: $69
  •  $751 - $1,000: $79
  • $1,001 - $1,250: $109
  • $1,251 - $1,500: $119
  • $1,501 - $2,000: $149
  • $2,001 - $2,500: $199
  • $2,501 - $3,000: $239
  • $3,001 - $3,500: $289
  • $3,501 - $4,000: $339
  • $4,001 - $4,500: $389
  • $4,501 - $5,000: $439
  • $5,001 - $5,500: $489
  • $5,501 - $6,000: $539
  • $6,001 - $6,500: $599
  • $6,501 - $7,000: $639
  • $7,501 - $8,000: $739
  • $8,001 - $8,500: $829
  • $8,501 - $9,000: $879
  • $9,001 - $9,500: $929
  • $9,501 - $10,000: $979
  • $10,001 - $10,500: $999
  • $10,501 - $11,000: $1,099
  • $11,001 - $11,500: $1,199
  • $11,501 - $12,000: $1,299
  • $12,001 - $12,500: $1,399
  • $12,501 - $13,000: $1,499
  • $13,001 - $13,500: $1,599
  • $13,501- $14,000: $1,699
  • Greater than $14,001: $1,799

What does the policy protect?

Symphony of the Seas docked at CocoCay

There are three primary components of the travel plan. 

The first is the Cancellation Penalty Waiver, which allows guests to cancel their vacation for specified reasons. It also includes a "Cancel for Any Reason Credit" that can be added for an additional cost.  

The second component is comprised of the benefits of the travel insurance that is underwritten by Arch Insurance Company: 

  • Trip Interruption: Up to 150% of total trip cost if you can't start or finish your cruise vacation because you're sick or hurt, there's a death in the family or another covered reason.
  • Trip Delay: Up to $2,000 ($250 per day) for catch-up expenses
  • Missed Connection: Up to $300 if you miss your trip departure for covered reasons by three hours or more. 
  • Accident and Sickness Medical: up to $25,000 if you get hurt and $25,000 if you get sick on your cruise vacation.
  • Emergency Medical Evacuation: Up to $50,000 if you need emergency medical transportation during your vacation. 
  • Baggage Protection and Delay: Up to $1,500 if your bags are lost, stolen, or damaged and up to $500 to buy necessary personal items if your bags are delayed.

Finally, you will get worldwide emergency assistance provided by On Call International. 

What does travel insurance not cover?

Royal Promenade on Adventure of the Seas

There are some things that Royal Caribbean's policy will not cover, such as Cancel for Any Reason. 

This is an addition that can be purchased separately by contacting 1-888-722-2195. If you booked through a travel agent, they will be able to assist you if this is something you are interested in.

Per the policy's contract, "This additional enhancement is offered by Royal Caribbean International as a special service to guests that purchase this cruise ticket Cancellation Penalty Waiver Addendum...Credits are valid for one year from issue date, are not transferable, and have no cash value."

Sail away on Oasis of the Seas

"To be eligible for the credits: 1. The travel protection plan must be purchased prior to having made final payment for the cruise; and 2. Notification of cancellation must be given to Royal Caribbean International prior to the ship's departure."

"Once you’ve cancelled with Royal Caribbean International, please contact the Royal Caribbean Travel Protection Program Help Line at 1-800-453-4022 or 1-516-342- 7262 regarding cruise credits. Please note that AIR2SEA components are not subject to this cruise credit feature."

Additionally, the insurance policy will not reimburse you for inclement weather or cancelled ports of call.

Two cruise ships docked side by side

If, for instance, you book a Western Caribbean cruise but find that the itinerary has been altered to an Eastern Caribbean one; the policy will not provide any compensation. 

Also, the policy's fine print states that benefits are not payable for any loss due to, arising from, or resulting from pre-existing conditions; war, invasion, acts of foreign enemies; or being intoxicated or under the influence of any controlled substance unless taken as administered or prescribed by a physician. 

If you are worried about something not being covered, you should read the fine print prior to purchasing the policy. 

What happens if I have already paid for insurance?

Women on pool deck

If you have already added travel insurance to your booking, you will not be required to pay the difference in pricing. 

That is, however, unless a certain event triggers a change. This could be a change in ship or sailing date, the addition of a promotion, or when the booking moves from offered to booked status, among other events.

Why should you consider travel insurance for your next cruise?

Travel insurance is not included in the cost of your cruise fare, meaning that you will need to factor it into your cruise budget. 

The purpose of insurance is meant to provide peace of mind in the unlikely event that an unexpected event occurs before, during, or after your trip and protects you against any major financial losses. 

Let's say that you booked your flight for the day before the cruise was scheduled to depart. Unfortunately, it was cancelled, and the airline was unable to rebook you on another flight that would guarantee an on-time arrival. 

Guest and crew member on FlowRider

The insurance plan would help cover some of the associated costs of rebooking and/or meeting up with the ship at the first port of call. 

Additionally, many passengers partake in active activities while on a cruise, whether they are onboard or ashore. Active activities come with a risk, and you can never predict if you will need medical attentional due to an accident.

Note that those residing in New York are ineligible for Royal Caribbean's insurance during booking. A policy can be added after the fact through travelcruisecare.com. This applies to Celebrity sailings, too. 

RelatedShould you buy annual travel insurance plans?

I walked through Royal Caribbean's new food hall concept and it could radically change casual dining onboard

In:
26 May 2023
By: 
Matt Hochberg

Royal Caribbean will have its first food hall on Icon of the Seas, and I had the opportunity to preview this new venue.

AquaDome market prototype

The AquaDome Market will be a series of five stalls that offer different quick-serve cuisines, and it's a new choice for Royal Caribbean.

Read moreRoyal Caribbean will offer swanky supper club and food hall on new Icon of the Seas when it launches

Food halls are a relatively new concept in the cruise industry, and Icon of the Seas will be the first cruise ship under the Royal Caribbean International brand to offer one.

AquaDome Market will be located in the AquaDome neighborhood, which is another first for the cruise line.  This is an area of the ship enclosed by a massive glass dome on the front of the ship.  Nearly everything about this area is different, from the theater's location, being fully enclosed, and this new eatery.

Innovation Lab

In preparation for the launch, Royal Caribbean set up a mock-up in its Innovation Lab at the cruise line's headquarters in Miami, Florida, and invited me come see their plans first-hand.

Walking us through the set up was Tim Klauda, Royal Caribbean's Vice President for Product Development, and Valentina Madinabeitia, Product Development Product Owner.

This prototype helps Royal Caribbean "fill in the gaps" that concept art and virtual reality cannot completely convey. Because AquaDome Market's space is more challenging, the team built out more of the space to work through the details

What is the AquaDome Market?

Food hall concept art

AquaDome Market will be a new complimentary venue at the front of Icon of the Seas that has five food stalls you can choose from.

The five choices include:

  • Creme de la Crepe (French crepes)
  • Mac's (Macaroni and cheese)
  • Feta Mediterranean (Greek cuisine)
  • GNGR (Asian cuisine)
  • Toast and Garden (Sandwiches and salads)

You'll be able to access the AquaDome Market from the pool deck to make it convenient for anyone that wants to stop in and grab a quick bite to eat.

AquaDome market options

"We've never had like a food hall concept like this," Mr. Klauda explained. "You're seeing food halls pop up all over the place, so that's not a new concept. But for us, doing it this way and where it's positioned forward."

Concept art for Food Hall

Being all the way forward helps spread crowds out too. The Windjammer buffet is in the rear of the ship, and El Loco Fresh also towards the aft.  So Royal Caribbean wanted something towards the front of the ship that's easy to access from the pool deck, and bring guests into the AquaDome neighborhood too.

Designing a food hall

Creme de la crepe concept

Mr. Klauda explained there are many challenges to creating a space for a new food hall, especially within the AquaDome.

"The reason this will be challenging is it's right up against the glass. And so as we've got all this awesome food and all of these options, which is what our guests want, how many people can really pack in there, and get to the food and get in a line? And how is that going to work and how do we queue?"

Feta prototype

For this reason, they built out all five stalls of the Market in order to get a better sense of the layout and flow for guests and the crew members.

"We're still working through some of the details, but without this, we'd be solving this after the ship's built."

Feta menu

The team wanted to know how tight the space would be, and can the menus be easily seen by guests and would the queues work well.

Creme de la crepe menu

One early lesson they discovered were sight lines, as Ms. Madinabeitia explained being able to see each station was an issue, "we realized that when you're looking at this hallway, you really have to be like in front of each one to realize what each one is."

"So we are debating on does the sign come to the side? Those are all the things that by building this type of mockups, we catch before we're on board."

Mac's menu

Something else this prototype gives is a chance for the team to experiment with the space. 

"Another opportunity is that the team has the opportunity of also doing rotating specials daily," Ms. Madinabeitia explained. "There's a lot of flexibility and options that could be brought into the space."

While Royal Caribbean intends the AquaDome Market to be complimentary when Icon of the Seas launches, they could experiment with extra-cost options too.

GNGR menu

In terms of how it will work, guests will walk up to the stall they want to order food from and place the order and wait for the food to be prepared. There won't be pagers to indicate when the food is ready, because they want the experience to be fairly quick.

"The balance is how customized can I be and still keep up speed so that I can get something, get it handed me pretty quick," Mr. Klauda said.

"If they have to stop and prep and it takes two minutes, this will never be successful. So looking at those options are some of the things we worked through."

AquaDome market prototype

In addition, certain halls will be more customizable than others. Ms. Madinabeitia compared GNGR will be more like a Chipotle ordering experience where you choose your base, protein and toppings, whereas Mac's will be more of a set menu.

Sampling the AquaDome Market food

AquaDome market food

In addition to testing out the physical space, Royal Caribbean is also testing out the food that will be served to guests in AquaDome Market.

Within Royal Caribbean's headquarters is a test kitchen, where a team of chefs work through the various food choices to find the right selections and ingredients to include.

Royal Caribbean test kitchen

Royal Caribbean's Vice President of Food and Beverage, Linken D'Souza, walked us through this ultra-secretive space to share a glimpse of what they have in mind for the menus.

Designing the food hall was about evolving the cruise line's offerings, "We always want to give something interesting, exciting," he said in talking about the new dining venues on Icon.

"And on the ship as amazing and big as Icon is, that means having food in more places than we've ever had."

We saw examples of food from each of the new food stalls, along with the chance to try a few out ourselves. Mr. D'Souza cautioned us that the menus are still a work in progress, so you may not see these items when Icon launches.

Crepes from Creme de la Crepe

Creme de la Crepe: Strawberry, Nutella, caramelized banana with salted caramel

Sweet and sour chicken from GNGR

GNGR: Sweet and sour chicken

Monte Cristo sandwich from Toast and Garden

Toast and Garden: Monte Cristo sandwich

Pizza mac and cheese from Mac's

Mac's: Pizza macaroni and cheese

Pulled porn mac and cheese from Mac's

Mac's: Pulled pork mac and cheese

Chicken greek pita from Feta Mediterranean

Feta Mediterranean: Traditional style Greek pitas

One goal for these foods was to give guests something different than they see in other venues.

Mr. D'Souza thinks the AquaDome Market will offer more made-to-order choices for passengers, "It's more about providing a more curated experience for the guests. A more built for you experience."

"Obviously we have large venues, like the Windjammer, where we make some things to order, but the volume is kind of ready for the guests to grab and go. And so this is really about being able to make it a little bit more special."

Concept art for Food Hall

The variety of choice really stands out to Mr. D'Souza, "what I like about it is you have the ability to walk in and at breakfast, get a monte Cristo for breakfast. And come in for lunch and have a pita, or come in at dinner and have some Chinese food."

For families, he thinks this will be a big win, "especially if you have a family of 5 or 6, you go in and not everybody wants to eat the same thing. You have the choices, but you don't feel like you're at a buffet."

Mac's

An interesting anecdote from the test kitchen story of the food development was the mac and cheese.

As it turns out, over 500 hours of time has been developed so far to get the mac and cheese sauce consistent and, of course, tasty.

Why so long to get the sauce right? It's all about consistency. 

Paul Fortin, Senior Director of Culinary Operations, explained why it's important, "Consistency. The sauce has to coat the pasta. What sauce is going to coat the pasta properly? All the pastas are specifically done for the sauce, not just for the shape that it is."

Royal Caribbean will offer swanky supper club and food hall on new Icon of the Seas when it launches

In:
25 May 2023
By: 
Elizabeth Wright

When Icon of the Seas launches in 2024, she will have ten brand-new dining concepts onboard, with a total of twenty different venues to choose from.

split-hero-dining-icon

That does not include bar-like places, such as Playmakers Sports Bar & Arcade and Desserted, as well as Trellis Bar, which is going to feature a menu of small bites. 

Eleven of them will be complimentary, while nine will incur an additional fee. Royal Caribbean has yet to release the pricing of the specialty restaurants. 

"The experiences had over great food are at the heart of so many shared memories that we could all use more of in our day-to-day," said Linked D'Souza, Vice President, Food and Beverage of Royal Caribbean International. 

dining-guide-icon

"We've designed Icon of the Seas to offer every guest, no matter their tastes, age and mood or the occasion, a variety of ways they can easily make those moments their way every day while on vacation." 

Whether it is grabbing a quick bite to eat at the cruise line's first walk-up sushi window in Central Park, sitting down to indulge in an eight-course meal at Empire Supper Club, trying something new at the brand-new food hall, or splurging on brunch at Pier 7 in Surfside, there is something for everyone onboard Icon of the Seas!

Here is a breakdown of all the dining venues the record-breaking ship. 

Empire Supper Club

empire-supper-club-icon

Empire Supper Club is one of the brand-new venues onboard Icon of the Seas. It is meant to be reminiscent of the 1930s in New York City. 

Each night, there will be two seating for guests to experience the extravagant eight course menu: 6:00pm and 8:30pm. 

The menu will feature premium American cuisine and offer selections such as caviar and wagyu. Plus, each course will be paired with a beverage. 

And for the first time ever, this will be Royal Caribbean's first dining experience that combines food and music. A three-piece band will be situated in the venue and play a different song during each of the eight courses. 

Celebration Table

celebration-table-icon

Think of Celebration Table as an elevated Chef's Table. Note that the traditional Chef's Table will still be offered, too. 

It is going to be a fully rentable private dining room located inside of Hooked Seafood on Deck 15 that will be able to seat up to twelve passengers and feature floor-to-ceiling windows for some of the best ocean views on the ship. 

The menu will be prix fixe, meaning that all guests will enjoy the same offerings family style; however, there are four different menus to choose from: Italian, Asian, American, and Seafood. There will be an option to personalize and upgrade the selections, too. 

Chops Grille

chops-grill-icon

While Chops Grille is a tried-and-true favorite, the specialty steakhouse will be a little different on Icon of the Seas.

For the first time, guests can choose their own cut of meat from the butcher's display, anything from high grade wagyu to bone-in steaks. Plus, the open window will let them watch the chefs cook their selected cut. 

Giovanni's Italian Kitchen & Wine Bar

Giovanni's-Italian-Icon

Another favorite will be returning to Icon: Giovanni's Italian Kitchen & Wine Bar. The menu will highlight Old World classics, such as veal meatballs, and will be located in the Royal Promenade, marking the first time that Royal Caribbean will place a specialty restaurant here. 

RelatedHow Royal Caribbean reimagined its signature Italian restaurant

Hooked Seafood

Hooked-seafood-icon

Hooked Seafood is a relatively new specialty restaurant to the brand, and it will be onboard Icon of the Seas serving up delicious New England-style seafood. 

In terms of location, it will be directly underneath the AquaDome. 

RelatedRoyal Caribbean’s specialty dining packages guide

Pier 7

pier-7-icon-surfside

Pier 7 is the first family-oriented specialty restaurant that will be open for breakfast, lunch, and dinner. It will be located steps away from Playscape and the carousel in the Surfside Neighborhood

Here, you will find casual California cuisine, with options ranging from tacos, to a smoked salmon benedict, and even buttermilk pancakes. 

Izumi Hibachi and Sushi 

izumi-icon

When you dine at Izumi on Icon of the Seas, you will find it to be more scenic than ever before, as it will be located in Central Park and feature al fresco seating, meaning that you can enjoy your favorite sushi in the open air under the stars. 

Plus, there will be more Teppanyaki than on any other ship in the fleet, with a total of six! In comparison, Wonder of the Seas only has three. 

Izumi in the Park

izumi-in-the-park-grab-and-go-icon

Those who would rather grab a quick bite before returning to all the fun will appreciate Izumi in the Park, which will be open from 11:30am to 10:30pm. You will not have to worry about making a reservation or getting dressed up to enjoy your favorite sushi rolls. 

This walk-up dining option will have signature rolls, nigiri, and Japanese sweet treats, all served in a portable box to take with you, available for an additional cost.

AquaDome Market

aquadome-market-icon-food-hall

The AquaDome Market is Royal Caribbean's first food hall and will feature five different stands, all of which are complimentary and have their own look and menu: Feta Mediterranean, Mac's, Toast and Garden, GNGR, and Crème de la Crepe. 

Starting with Crème de la Crepe, this is where you will find both sweet and savory crepes. GNGR will serve Asian dishes, and Toast and Garden is for those looking for lighter fare, including salads and sandwiches. 

aquadome-market-icon-2

Mac's is the place for mac and cheese lovers, as this stand will remix the classic take on the dish with topping such as slow-roasted pulled pork, smoked gouda,  and BBQ sauce. 

Finally, Feta Mediterranean will serve fresh pitas and Mediterranean bowls, and you will find a bar with beer and wine, too. 

The AquaDone Market will serve breakfast starting at 7:00am for breakfast, lunch at 11:30am, and dinner in the evenings.  

Main Dining Room

main-dining-room-icon

The redesigned three-story Main Dining Room will feature a new menu each night that highlights a different cuisine.

You can also dine here for breakfast and lunch. 

RelatedFirst look at Royal Caribbean's new main dining room menus

Surfside Eatery

surfside-eatery-icon

For families who do not want to venture out of Surfside to the Windjammer, there will be Surfside Eatery, an all-day dining option that functions as a buffet during breakfast and lunch before transitioning into a hybrid buffet/traditional sit-down venue at night. 

During the day, you will find fun kid-approved options, including pancakes that can be topped with chocolate chips, fruit, and more, as well as pasta with a variety of different sauces. 

At night, you will find more elevated options that put a contemporary twist on some childhood favorites! 

Surfside Bites

surfside-bites-icon

For those interested in grab-and-go fare, look no further than Surfside Bites. This quick service eatery will be open from 11:00am to 5:00pm. 

You will find options like burgers, popcorn chicken, cinnamon sugar donut holes, and, of course, soft serve! 

Windjammer

windjammer-icon

When Icon of the Seas makes her grand debut, she will have the Windjammer in the fleet. Plus, there will be two bars located inside!

Windjammer is Royal Caribbean's preeminent buffet option that can be found on every ship. Open for breakfast, lunch, and dinner, it is ideal for those looking for a laid back dining experience with a variety of different options. 

RelatedGuide to Royal Caribbean's Windjammer Cafe buffet

Basecamp

basecamp-icon

Basecamp will be located in the heart of Thrill Island and feature food windows with different complimentary options, as well as some premium selections that can be purchase á la carte. 

The bar will serve storm-inspired drinks, and if you find yourself on the starboard side of Thrill Island, you will not have to worry about walking back to the bar. There will be a bar cart, making it more convenient to enjoy your favorite cold beverages while on-the-go. 

Basecamp will be open from 11:00am to 10:00pm, with the bar opening at 9:00am for those who want to start the day with a mimosa!

Pearl Café

pearl-cafe-icon

Say goodbye to Cafe Promenade! On Icon of the Seas, the popular 24-hour quick service venue is being replaced with Pearl Café. 

Do not worry, though-- you will still be able to enjoy a selection of complimentary sandwiches, ready-made salads, coffee, and more at any hour; it will also be open 24-hours. 

Pearl Café will have cozy nooks that offer specular ocean views, making it a great place to meet up with friends and family before dinner or catch up on your favorite book. 

Sorrento's

sorrentos-icon

At Sorrento's you can grab a slice of your favorite signature pizza, or indulge in a specialty one. You will have to act fast, though, as the flavor of the specialty pie will change every day! 

And for the first time, you can pair your pizza with your favorite draft beer on tap. 

Park Café

park-cafe-icon

Like on Oasis Class ships, Park Café will be located in Central Park and serve breakfast and lunch. On Icon, however, Park Café will be open in the evening from 5:30pm to 10:00pm for late night bites. 

El Loco Fresh

el-loco-fresh-icon

Steps away from the Cove Pool is El Loco Fresh, the grab-and-go spot for Mexican food onboard. It will be open daily from 11:00am to 7:00pm. 

Coastal Kitchen

coastal-kitchen-icon

Coastal Kitchen is the complimentary dining room for suite guests. Star and Sky passengers are able to dine here for breakfast, lunch, and dinner, while Sea passengers can only eat here for dinner based on availability. 

The two-level restaurant will be able to seat 154 guests and offers views straight into the AquaDome! 

The Grove

the-grove-icon

Available only to Star and Sky suite guests, the Grove is an al fresco buffet that serves Mediterranean cuisine. It is smaller than Coastal Kitchen, with a capacity of 38 passengers. 

Comparing Carnival Mardi Gras vs Royal Caribbean Harmony of the Seas

In:
25 May 2023
By: 
Allie Hubers

Ask almost any loyal cruiser, and most will agree that there’s something extra special about sailing on a newer cruise ship. Not only is everything onboard spick-and-span, but you’re also experiencing the most advanced innovation and technology from the cruise line. 

This isn’t to say that I don’t like sailing on older cruise ships by any means; I’ve actually sailed on some of the oldest cruise ships in the industry. I also find that older ships can sail more unique itineraries since size isn’t a concern for docking in less popular ports. But, I have to admit that I do love setting sail on a newer cruise ship, especially the most modern cruise ships that a cruise line has to offer. 

Carnival Mardi Gras

Last month, I set sail on Carnival Mardi Gras, which is one of Carnival Cruise Line's newest cruise ships. Launched in 2021, this cruise ship was the flagship vessel for Carnival’s new Excel-class of cruise ships. In my opinion, this shift towards modernizing their fleet was revolutionary for Carnival Cruise Line. 

In fact, some might argue that the new Excel-class of ships is giving Royal Caribbean’s Oasis-class ships a run for their money. With fantastic entertainment and more eateries than most, Carnival has certainly upped its game.

As someone who has sailed on every Royal Caribbean ship class, I was eager to see how Mardi Gras compared to an Oasis-class ship. Last year, I sailed on Harmony of the Seas with my family for a 7-night Caribbean sailing. The two ships are similar in size, holding around 6,000 passengers, and offer a similar type of cruise experience centered around family fun for all. 

Harmony of the Seas

Here’s how Royal Caribbean’s Harmony of the Seas compared to Carnival’s Mardi Gras, along with some of my honest thoughts about each cruise experience. 

Ship Class Overview

Overall, Carnival’s Excel-class and Royal Caribbean’s Oasis-class ships represent important new eras of ship design and technology for each respective cruise line. 

Royal Caribbean has always been known to push the envelope on innovation and advancement in the cruise industry. As such, the debut of its Oasis-class ship in 2009 was met with much excitement from the cruise industry. At the time, there was no other cruise ship like it due to the ship’s sheer size and its unique entertainment. 

Harmony of the Seas

These ships are best known for creating an unparalleled design with multiple neighborhoods, including an open-aired space in the middle of the ship. This space is home to Central Park - a serene space with real greenery and open air - along with the aft-facing Boardwalk, which includes a carousel, Johnny Rocket’s diner and AquaTheatre with diving shows. 

Aquatheater on Harmony of the Seas

With Oasis of the Seas being a smash-hit for Royal Caribbean, the cruise line continued to build similar vessels in the same class. Harmony of the Seas was launched in 2016; at the time, it was the biggest cruise ship in the world. The cruise ship has endless amounts of options for dining, onboard thrills, entertainment and accommodations onboard. 

Personally, I love Oasis-class ships and find they are easy to navigate with their distinct neighborhood designs. Harmony of the Seas was no exception and the open-air spaces were some of the highlights for me. At maximum capacity, Harmony of the Seas can hold 6,700 passengers and weighs 226,000 gross tons. 

Harmony of the Seas

On the flip side, Carnival Mardi Gras is the second largest vessel in Carnival’s fleet, only coming in second to sister-ship Carnival Celebration. In comparison, Mardi Gras is smaller than Harmony of the Seas, weighing 180,000 gross tons and holding 5,500 passengers at full capacity. 

Carnival Mardi Gras

Although smaller than Harmony of the Seas, Mardi Gras was revolutionary for Carnival because it was 40% bigger than anything the cruise line had built before. Carnival had resisted the industry’s shift towards building massive mega ships for many years. Instead, Carnival built new vessels that were designed with the same look and feel as previous ship classes. This led to a stagnant innovation from the cruise line - that is, until the debut of the Excel-class ship.  

Carnival Mardi Gras

Mardi Gras was the first introduction of Carnival’s take at having different designated zones onboard. Similar to Harmony of the Seas’ neighborhoods, you can find similarly themed bars, lounges and eateries in Mardi Gras’ six different zones. 

Mardi Gras Bar

Similar to Harmony of the Seas, Carnival Mardi Gras has an extensive list of dining options, onboard thrills and entertainment choices. The newest vessel debuted a brand-new entertainment venue called Center Stage, which is an outward-facing atrium in the center of the ship that transforms into a nightly space for headliner productions. 

Carnival Mardi Gras

As someone who had cruised previously on older Carnival ships, I was blown away by Carnival Mardi Gras. Quite frankly, I didn’t know what to expect since my prior experiences were on ships that felt dark, cramped and outdated. However, Carnival’s new ship was not only modern, but it was surprisingly stylish and very well designed. 

Read more: Royal Caribbean vs Carnival: Which is a better choice?

Dining and Restaurants

If you’re like me, then trying out all of the restaurants onboard is one of your favorite cruise ship activities! Lucky for me, Mardi Gras and Harmony of the Seas both had a seemingly endless amount of places to eat onboard. I ran out of time to try everything onboard, only to the praise of my jeans back home in my closet. 

Harmony of the Seas had 9 different dining options onboard that were complimentary. The main dining room serves up breakfast, lunch and dinner during the cruise, offering world-class cuisine in an upscale restaurant. The Windjammer Buffet - which we all know and love as a Royal Caribbean staple - was also great for grabbing breakfast or lunch. 

Windjammer Buffet

Harmony of the Seas also features a variety of spots to grab a quick bite to eat, such as Sorrento’s Pizza, Dog House, Mini Bites, Cafe Promenade and Park Cafe. However, it’s really tough to beat Mardi Gras’ dining options for casual spots to eat. Ask anyone who has sailed on both Royal Caribbean and Carnival, and I would bet they agree with this statement. 

Guy's Burger Joint

Comparatively, Mardi Gras has 20+ complimentary eateries onboard - and they’re all pretty dang delicious. We ran out of time to try every option onboard, although we did try our best. Mardi Gras has Carnival’s signature dining options, such as Guy Fieri’s restaurants Guy’s Burger Joint and Pig & Anchor BBQ Smokehouse. Our personal favorite was Big Chicken, which is a Chick-Fil-A dupe serving crispy chicken tenders and sandwiches thanks to another celebrity partnership with Shaq O’Neal. 

Big Chicken

Celeb-chef, Emeril Lagassi, has also partnered with Carnival to debut Emeril’s Bistro, which serves breakfast, lunch and dinner with a creole flair. We loved coming here for breakfast during our cruise, even with the extra $5 surcharge per menu item. 

This doesn’t even scratch the surface for the eateries, as Mardi Gras also has BlueIguana Cantina, the pizzeria onboard, a panini shop and JavaBlue coffeeshop. Sit-down restaurants include the Italian Cucina del Capitano and Asian/Mexican fusion ChiBang. Both of these have the look and feel of specialty dining, but these dining options are complimentary. 

ChiBang!

Of course, Carnival has a main dining room, which is home to the cruise line’s famous SeaDay brunch. I appreciate having a brunch option that goes until early in the afternoon, as we had some late nights on Mardi Gras and needed to sleep in. You can also find the Lido Marketplace buffet and specialty dining restaurants, although I’d argue this is where Harmony of the Seas shines in comparison. 

Mardi Gras Buffet

Harmony of the Seas features upwards of 10 different specialty dining venues, including specialty options for steak at Chops Grille, Italian at Jamie’s Italian, Izumi sushi and even 150 Central Park for fine dining. Although I’ve tried the steakhouse and sushi-equivalent on Mardi Gras, I much prefer the specialty dining on Harmony of the Seas. The food was higher quality, portions were more generous and service was more attentive. Overall, the ambiance was more elegant and upscale too.  

Chops Grille

I also found that Harmony of the Seas had better service and food at the main dining room in comparison to Mardi Gras. The appetizers, entrees and desserts were higher quality and provided more variety, in my opinion. However, no one can beat Carnival’s melting chocolate cake, which is served each night in the dining room! As a chocolate lover, this one is heavenly each night.

Carnival Melting Cake

From my experiences, Carnival’s buffets have always left me feeling disappointed - and the Mardi Gras buffet was no exception. The cramped Lido Marketplace space lacked variety and quality in comparison to the Windjammer, which has never let me down.

Overall, Mardi Gras has unbeatable food when it comes to quick, casual options onboard, such as Guy’s Burger Joint and Big Chicken, while Royal Caribbean’s dining room, specialty dining and buffet options are superior. 

Headliner Productions and Entertainment

In general, cruise ships have their best entertainment and headliner productions on the biggest cruise ships. Mega cruise ships tend to have more resources to perform the big-name headliner shows and Broadway productions. For me, this was definitely the case for us when sailing on Harmony of the Seas and Carnival Mardi Gras. 

Aquatheater on Harmony of the Seas

Generally speaking, the entertainment we experienced on both of these cruise ships were incredible with lights, music, dancing, acrobats, ice skaters, divers, comedians and much more. We were throughly impressed by all of the entertainment provided. Regardless of which cruise line you sail on, I can almost guarantee that you will be awestruck by the entertainment onboard.

As an Oasis-class ship, Harmony of the Seas has some of the best entertainment that Royal Caribbean has to offer. The highlight of the entertainment for me was a 90-minute production of Grease, which felt like I was transported to New York for a Broadway musical.

Grease

Harmony of the Seas also features an onboard ice skating rink and AquaTheatre, which are unique venues that showcase even more spectacular production shows. The AquaTheatre had a production show with high-divers, synchronized swimmers and aerial acrobatics. It’s truly unlike anything you’ve seen before on land and truly took our breath away. 

Similarly, Harmony of the Seas features 1887: A Journey Through Time as its main production  in Studio B Ice Skating Rink. The production has skaters with twirls, turns and flips in gravity-defying stunts.

Ice Show

Of course, Harmony of the Seas also offers evening headliner theatre shows, including comedians, magicians, and other singing and dancing productions. You’ll also found bars and lounges with parties, live musicians and more throughout your cruise. 

While Royal Caribbean’s Harmony of the Seas has fantastic production shows, Carnival has definitely taken its entertainment to the next level onboard Mardi Gras. Other production shows from Carnival had always felt low budget to me, although the daily comedians are normally a spotlight on any Carnival ship. 

For starters, Carnival debuted the Center Stage concept on Mardi Gras as a main venue for its production shows. This atrium is located midship and spans across multiple decks with an outward facing design. Here, you can find some of Mardi Gras’ biggest productions. 

Carnival Mardi Gras Entertainment

During our cruise, we enjoyed shows like Celestial Strings (an electrifying strings performance with acrobats), VooDoo Moon (a spooky musical production with aerobatics), Vegas Nights (a flashy production, Vegas-style) and We Are One (a worldly journey with singing and dancing). 

Carnival Mardi Gras

Mardi Gras also features Production Playlist shows in a smaller, more traditional theatre with another group of onboard performers. Special to Carnival is the live gameshows of Family Feud and Deal or No Deal. Finally, you can enjoy Punchliner Comedy Club with multiple shows each day featuring rotating comedians. Fun Fact: Carnival employs more comedians than any other company in the world!

Punchliner Comedy Carnival Mardi Gras

Comparing the two, Harmony of the Seas has more specialty-style entertainment with Broadway musicals, diving shows and ice skating productions. These are entertainment options that are uniquely available on Harmony of the Seas (and other Oasis-class ships).

RCL Diving

On the other hand, Mardi Gras certainly has wonderful entertainment headliner productions too. In addition, those who enjoy late-night deck parties and energetic nightclubs will definitely enjoy the fast-paced environment on Mardi Gras.

At the end of the day, I personally think you can’t go wrong with entertainment from either cruise line.

Read more: 7 things I liked better about Royal Caribbean cruises than Carnival

Activities and Thrills

The bigger the cruise ship, the more onboard thrills, activities and amenities you’ll be able to find. For me, this is one of my favorite parts of sailing on a cruise line’s largest ship, as you’ll have an endless amount of things to do. Both Harmony of the Seas and Carnival Mardi Gras are two of the largest vessels in each cruise line’s fleet. As such, we found these ships features more things to do than we had time for!  

Ultimate Abyss

To start, Royal Caribbean is known for creating jam-packed cruise ships with nonstop fun thanks to a plethora of onboard thrills. Harmony of the Seas is one of the most innovative ships sailing for the cruise line. Even as an adult, many of the onboard thrills were enticing. Best of all, pretty much all of the onboard thrills are complimentary on Harmony of the Seas. From the Ultimate Abyss (the tallest slide at sea), along with an ice skating rink, zip line, miniature golf, FlowRider surf simulator and a rock climbing wall. 

Harmony of the Seas slides

Similarly, Carnival Mardi Gras is designed with family-fun in mind. One of the most innovative parts of Mardi Gras is Bolt - the very first rollercoaster at sea. As a rollercoaster aficionado, this was one of the best thrill rides I’ve ever experienced on a cruise ship.

Bolt

However, Bolt is not complimentary. For $15 each, you can take two quick laps around the top deck of Carnival Mardi Gras. I found it worth the cost to ride this coaster, as you’ll whip around the ship in a way you’ve never experienced before.

Ropes Course

For complimentary onboard thrills, Mardi Gras also offers plenty onboard thrills at the Ultimate Playground, where cruisers can enjoy adrenaline-pumping waterslides at WaterWorks, participate in a round of miniature golf or play some basketball at the sports court. One of the craziest onboard thrills includes the complimentary ropes course, which takes you across the top deck of the ship while doing an obstacle course. You can even hang over the side - if you’re brave enough! 

Onboard Vibe and Atmosphere

Harmony of the Seas and Carnival Mardi Gras are designed to offer an incredible vacation for everyone in your family. As such, you’ll definitely find a little something for everyone onboard these two ships. 

During my Caribbean cruises on both of these ships, Carnival Mardi Gras certainly had an edge when it comes to the party and nightlife scene onboard. Mardi Gras cultivated a more casual ambiance as well with carefree cruisers looking to have a blast. This isn’t to say that things were out of control - and I think Carnival gets a bad rep for this, honestly. 

If party isn’t your vibe, you can enjoy the adults-only area called Serenity onboard. This is located at the front of Mardi Gras and features tons of padded loungers, daybeds and pools to be used just for adults. This is where we spent our afternoons at sea, as we appreciated the quiet space in comparison to the always busy pool deck. 

Serenity

In a more subdued manner, Harmony of the Seas was still very lively with cruisers looking to have a fantastic vacation. The nightlife wasn’t quite as prominent. In general, the onboard atmosphere of Harmony of the Seas was slightly more upscale with so many specialty restaurant and quality production shows.  

Adults can especially enjoy the beautiful Solarium on Harmony of the Seas. Similar to Serenity on Mardi Gras, you can enjoy an adults-only pool with loungers and daybeds surrounding the space. It’s quiet and peaceful - the perfect place to enjoy a cocktail, read a book or take a nap.

Solarium on Harmony of the Seas

While Serenity is entirely open-air, most of the Solarium is enclosed though with glass panels surrounding the space, meaning it can be enjoyed during less-than-ideal weather.

Staterooms and Suites

To appeal to a wide range of cruisers, both Harmony of the Seas and Carnival Mardi Gras have a variety of accommodations onboard. These include everything from budget-friendly inside cabins to luxurious suites. 

When sailing on Harmony of the Seas, my sister and I stayed in our typical choice: an inside cabin. We were impressed with the stateroom’s decor, design and functionality - it had everything we needed for a comfortable stay. Since Royal Caribbean tends to be slightly more expensive than Carnival, we opted to save money by choosing a cheaper cabin. 

Read more: I sailed in an interior cabin on Carnival and a balcony room on Royal Caribbean. Here's the one I'd pick next time.

Harmony of the Seas interior cabin

For those looking to splurge, Harmony of the Seas has some very unique staterooms available onboard thanks to neighborhood zones like Central Park and the Boardwalk. You can choose to stay in these inward-facing balcony rooms where you’ll have views of each respective neighborhood. 

Harmony of the Seas also features massive suites for those looking to splurge, including the aft-facing AquaTheatre Suite (including unparalleled views of the diving spectacles) and Crown Loft Suites.

On the other hand, Mardi Gras’ stateroom selection and prices allowed us to splurge a bit more. We opted to spend a but more so we could try out an Ocean Suite onboard the snazzy new ship, and it did not leave us disappointed. Our room was very large and featured a separate living room and extended balcony. This entry-level suite was only about 50% more than our inside cabin on Harmony of the Seas. 

In as similar way to Harmony of the Seas, Mardi Gras also features themed staterooms to accommodate different cruisers and families. These include the Havana Club staterooms, which provides convenient access to the Havana Club and an exclusive lounge area. Families can enjoy the Family Harbor deck, which are conveniently located near Mardi Gras’ childcare programs in Camp Ocean and include a special family lounge with snacks like PB&J sandwiches and cookies.

Final Thoughts: Is one better?

It’s no surprise that Royal Caribbean and Carnival Cruise Line are two of the most popular cruise lines in the world. This is especially true in comparison of each cruise line’s biggest and most modern cruise ships. After sailing on both, Carnival Mardi Gras and Harmony of the Seas showcase the best-of-the-best from each cruise line.

Harmony of the Seas vs Mardi Gras

Do I think one cruise ship is better than the other? Maybe for me, but that’s not the case for everyone. 

I’ve been a loyal Royal Caribbean cruiser for most of my life, which inherently sets a bias towards Harmony of the Seas. However, I love to cruise and can truthfully say I’ve enjoyed every single cruise I’ve taken, although some fit my travel style better than others. 

If you prefer your cruises to focus on headliner and unique entertainment, along with more upscale dining choices in specialty restaurants (like Jamie’s Italian, which is one of my favorites), then you’d perhaps lean towards Harmony of the Seas. 

I’m not a huge partier on a cruise; I like to spend my Caribbean cruises taking it slow with a cocktail and good book in hand. I prefer to relax onboard while exploring ports during the day. You won’t find me staying up late at the nightclub most night, which tends to align with onboard vibe on Harmony of the Seas. I also preferred the entertainment onboard Harmony of the Seas with the diving show, Grease musical and ice skating spectacles. 

However, I wouldn’t hesitate to sail on Carnival Mardi Gras again. I loved that the cruise ship's ambiance and the vibe was very carefree and chill. Everyone was having a blast, but it never felt rowdy or out-of-control. Carnival’s quick and casual food options, like Big Chicken and Guy’s Burger Joint, are the best in the business and a huge highlight for me - it’s where the cruise line shines!

Carnival Mardi Gras

You can also expect to find massive sailaway parties and deck parties late into the night while you sail, along with great entertainment each evening. The fast-paced environment is perfect for those looking to let their hair down with the whole family. 

At the end of the day, each cruise ship offers a fantastic cruise vacation.

Comparing Carnival's Mardi Gras vs Royal Caribbean's Harmony of the Seas

Alaska vs Norway cruise: what’s different and similar about each

In:
24 May 2023
By: 
Matt Hochberg

A cruise ship visit to Alaska and Norway is an ideal way to get a taste of what each of these beautiful parts of the world has to offer, but how do they compare to each other?

Alaska vs Norway cruise

I recently took my first cruise to Norway and very quickly the comparisons to Alaska emerged.  Given both are cold weather cruising destinations, the parallels are obvious.  

However, the more I dug into my Norway cruise, the sooner I saw that while they both are located in the upper latitudes of the globe, they are not as similar a cruising destination as you might expect.

An Alaska cruise and a Norway cruise should be right at the top of your must-do list because of how beautiful these parts of the world are, but they aren't exactly the same.  I found far more differences between the two regions than I anticipated before I ever cruised there.

Skywalk

Between my Alaska cruises and my Norway cruise, there are a few important considerations if you are interested in picking either locale for a cruise ship vacation.

Ideally, you'll book a cruise to both Alaska and Norway so that you can enjoy both for what they excel at, but if you're in the market for only one cruise, here's what you should know.

Getting there

Serenade of the Seas in Seattle

Until transporters from Star Trek are invented, getting to Norway or Alaska for your cruise may sway your decision considerably.

As an American, getting to Alaska for a cruise will always be easier and cheaper than Europe for a Norway cruise.

Flights to Seattle are plentiful across the United States, and while airfare prices are generally higher than ever, a domestic flight to Seattle will always cost less than a flight to the United Kingdom.

Southampton

Even if you consider an Alaska cruise that begins in Vancouver, it will probably be cheaper than getting to Europe.

Of course, if you live in Europe (or closer to Europe than North America), then a Norway cruise could be quite affordable in terms of flying to where the ship departs from.

Airfare in Europe tends to be quite cheap, especially if you can take one of the various low-cost European carriers, such as EasyJet, Ryanair, Wizz Air, or Norwegian.

Anthem of the Seas docked in Southampton

Similar to price, flights will be shorter depending on which embarkation port you live closer to. 

Many savvy travelers will save their credit card points for a European vacation to help take the sting out of airfare.  In fact, investing in a business class flight could also make sense with credit card points.

An Alaska cruise will take me about 5-6 hours to fly to, whereas a flight to London will come in at 8 or 9 hours from Florida.  If you live in the Northeast United States, flight times between New York and Seattle and New York and London aren't that far different.

Seattle aerial view

Ultimately, unless you can drive to Seattle or Southampton, you're probably going to need to fly and it will be a multi-hour ordeal that adds a hefty cost too.

Advantage: Tie

Scenery

Glacier in Alaska

On the surface, Alaska and Norway seem to have similar topography and scenery, but I found that not necessarily to be the case.

Fjords can certainly look similar to a glacier inlet that you'd find in Alaska, but I found when you're not in a fjord, Norway isn't as majestic looking as Alaska.

No matter where you are in Alaska, you're going to be nearly surrounded by tall peaks and an open landscape. I was blown away by the beauty of Alaska from my first visit, and the scale of the mountains and countryside around you cannot be properly conveyed until you see it.

Juneau aerial view

In Norway, cities like Haugesund or Bergen don't have those views or towering vistas.  

While the fjords of Gerainger and Olden did resemble the sort of vistas you'd find in Alaska, it was fleeting once your ship left.

Geiranger

That isn't to say Norway isn't beautiful or scenic, because the country is quite lovely and it's quite unspoiled in many areas. In fact, the Scandinavian architecture makes up for what is otherwise quite bland building style of Alaska.

One might even argue the beauty of the fjords while you're in them makes up for whatever mountainous scenery Alaska has elsewhere. Certainly the sail-in for the fjord evoked very similar views that you'd find in a glacier sail-in. 

Glacier seen from cruise ship

The difference for me was the impressive and soaring land around you in Alaska really stood out, and I wasn't quite as struck by the immense elevation of Norway compared to Alaska.

Advantage: Alaska

Culture

Bergen, Norway

Where Norway really shines is the rich culture and history of the country.

You'll find small towns and big cities in Norway to visit during your cruise, and there are thousands of years of history you can explore along the way.

Norway's Viking legacy brings all sorts of opportunities to learn and explore, and it's something that extends even to today. Continuing forward to the last couple hundred of years, you'll find art, history, and a culinary tradition that has made Europe appealing for so long as a destination.

Totem Poles and Clan House

Alaska has a long-standing Native American culture that is fascinating to explore, but that's about where Alaska's cultural appeal ends. The Alaska cruise ports tend to be centered around cheesy tourist spots or shopping. 

I didn't find Alaskan cultural appeal to be nearly as strong as Norway.  It's cities are small, and the entire state is sparsely populated.  Don't expect to find high-end restaurants, evocative museums, or a cosmopolitan feel.

Viking Boat

This may be one of the appeals of Alaska, that it relies so heavily on its natural beauty as a reason to cruise there, whereas Norway has its natural wonders, along with population centers you can explore in-depth.

Advantage: Norway

Wildlife

Bear in Alaska

This is probably the most simple comparison of the list, because Norway has little to no wildlife you'd be excited to see.

Alaska is known for the amazing animals you can see there: whales, bears, moose, eagles, seals.  There's more than that, but a major highlight of any Alaska cruise are the wildlife spotting opportunities.

Whale watching in Juneau

Alaska is home to more bears than any other state. There are an estimated 100,000 bald eagles in the world, with around 30,000 calling Alaska home.  The salmon runs are known around the world for how impressive they are.

Norway, however, doesn't have these sort of animal spotting opportunities. The most exotic animals you'll see on a Norway cruise are sheep and goats. 

Advantage: Alaska

Cost

Radiance of the Seas in Alaska

Neither Alaska nor Norway cruises are going to be the cheapest cruise you can find, but both have shoulder seasons when you can find a deal.

The Alaska cruise season runs from May through September, with the months of June through August representing the peak of the season and the highest prices too.

Ovation of the Seas in Hubbard glacier

If you take an Alaska cruise in May or September, you can find bargain basement prices for a cruise, especially the sailings from Vancouver.

Read moreThe Best Time to Cruise Alaska Month by Month

Anthem of the Seas in Geiranger

Likewise, Norway's cruise season also runs from May through September and it's shoulder season will have better prices if you can sail then.

Both Alaska and Norway aren't cheap once you get there.

Matt in Gerainger

Food prices especially are much higher than most travelers might expect. Norway is notorious for expensive food, while an Alaska shore excursion is going to be much more expensive than a Caribbean tour.

Advantage: Tie

Which should you choose: Alaska or Norway cruise?

Woman wearing jacket in Alaska

You should really experience both an Alaska cruise and a Norway cruise because while they both have colder temperatures than the Caribbean or Mediterranean, the each are different enough to warrant separate trips.

Of course, it's not as simple as that for everyone to make happen, given the time and costs associated with both cruises.

In reflecting on my Alaska and Norway cruises, I found the natural beauty and wildlife superior in Alaska, while preferring the cities and history that Norway has to offer.

View of Bergen in Norway

I found myself more impressed with Alaska's looks, but enamored with the old world appeal of Norway (and Europe, in general).

You won't find a shortage of natural beauty in either cruise, and more than likely a hefty price tag to get to either.  But I can all but promise you the journey will be worth it when you get to experience it all yourself.

Your really dumb cruise ship shore excursion questions answered

In:
24 May 2023
By: 
Jenna DeLaurentis

Are shore excursions required? Do I need to bring my passport into port? What should I wear on an excursion? We’re answering 15 of your dumb cruise ship shore excursion questions today.

In addition to enjoying time onboard your cruise ship, you’ll have the opportunity to visit ports around the world, such as in the Bahamas, Alaska, Europe, and beyond. Every cruise port has something exciting to offer, whether snorkeling, city sightseeing, wildlife viewing, or visiting a waterpark.

Many cruisers book shore excursions in each cruise port to help provide the best experience in just a few hours, but learning the ins and outs of shore excursions can seem overwhelming. From choosing between excursions to preparing for your day ashore, there’s a lot to remember when planning a fun cruise ship port day.

Just like when we answered your “dumb” cruise questions about dining and cabins, we want to point out that these questions, of course, are not inherently dumb. Rather, they are questions we hear over and over again at Royal Caribbean Blog, and we want to answer them all in one place.

Here are your really dumb cruise ship shore excursion questions answered.

Do I need to book a shore excursion?

You are under no obligation to book a shore excursion while on a Royal Caribbean cruise. Booking shore excursions is completely optional, although it’s a popular choice for many cruisers.

Shore excursions allow you to discover a destination through a guided experience, whether you want to see a port’s top attractions, participate in a thrilling experience like kayaking or zip lining, or spend the day at the beach.

The advantage of a shore excursion is that there is little planning involved on your end. You won’t need to worry about handling transportation logistics or researching what to do. Instead, you just show up at the tour’s designated meeting point and local guides will handle the rest.

Not booking a shore excursion does not exclude you from getting off your cruise ship in port, however, and many passengers prefer the flexibility of exploring on their own. Without a shore excursion, you can still visit a port’s top sights, but there’s just a little more planning involved.

Related: 7 ways to have a great time in port without a cruise ship shore excursion

Do I need to bring my passport on a shore excursion?

A great debate among cruisers is whether or not you should bring your passport on a shore excursion. Some cruisers swear by bringing their passports into port. Others leave it in their cabin’s safe, knowing that if they were, for some reason, to miss the ship, crew members could retrieve their passport from their cabin.

To be on the safe side, we recommend bringing your passport on a shore excursion. Although the chances of missing your cruise ship are slim, it’s always better to be prepared for an unexpected scenario. You never know if an emergency will happen that might require you to spend extra time in port, thus missing your ship’s departure.

Related: What happens if you miss your cruise ship?

We recommend keeping your passport protected while on a shore excursion. Placing it into a waterproof bag, as an example, helps keep it dry and protected when at the beach or on a rainy day.

Do I get a refund if I miss my shore excursion?

Whether or not you get a refund for missing your shore excursion depends on a few factors.

If you booked a shore excursion through Royal Caribbean and your excursion gets canceled due to a schedule change, weather, or if your ship cannot dock in port, you will receive a refund.

If you booked an excursion through an outside provider and you miss the excursion, refunds are at the discretion of the tour provider. Most reputable tour companies will offer a similar refund policy as the cruise line in the case of an unexpected cancellation, but it’s best to check each tour’s policies before booking.

If you miss a shore excursion due to sleeping in or missing the meeting time, it’s unlikely you will be refunded for the excursion.

Can I cancel a shore excursion?

For most shore excursions booked through Royal Caribbean, guests can modify or cancel an excursion up to 48 hours prior to port arrival with no penalty. This allows guests ample flexibility in booking shore excursions; if they change their mind about a particular excursion once onboard, they can cancel it without incurring any extra charge.

Certain tours, though, must be canceled 30 days prior to sailing. Tours that involve flights, trains, overnight stays, hotels, special events, and Royal Caribbean Private Journeys should be canceled a month or more in advance of the sailing.

If booking through an independent tour operator instead of Royal Caribbean, you should review the tour’s cancellation policies before booking as they can vary from provider to provider.

The price of my shore excursion went down! Can I get a refund?

Royal Caribbean shore excursions, like all other add-ons in the Cruise Planner website, can vary in price from day to day. An excursion may be offered for $100 on one day and spike to over $150 the next. On some occasions, the price may decrease (sometimes significantly).

If booking a Royal Caribbean excursion, we recommend checking the Cruise Planner website frequently to monitor any price drops. If the price of an excursion you booked dropped, you can cancel and rebook the excursion with no penalty via the website.

Related: The Ultimate Guide to the Royal Caribbean Cruise Planner site

If you notice the price of a tour drop through an independent tour operator, it’s at the discretion of the tour company whether or not you can rebook the tour at the lower cost.

Should I bring my wallet on a shore excursion?

White Pass train in Skagway

Even though you don’t need your wallet while onboard a Royal Caribbean cruise, you should bring it on a shore excursion.

Your SeaPass card works on your cruise ship to make purchases, but it will not work in port. Therefore, remember to pack your wallet in your day bag. Bring a credit card, an ID, and some cash to ensure you’re prepared for the day.

Of course, you should bring your SeaPass card, too, as you’ll need to scan it to get on and off the ship on a port day.

Which currency should I bring on a shore excursion?

World currencies

In addition to bringing your credit card on a shore excursion, you should also bring some cash. Cash can be used to purchase souvenirs or eat at restaurants that do not accept card payments, as well as tipping your shore excursion driver and guides after the tour.

The type of currency to bring depends on your port of call. Most Caribbean cruise ports will accept USD in tourist areas, although you can use local currency if you have any on hand.

Related: How much cash should you bring on a cruise?

Most countries (but not all) on a European cruise use the Euro. If you’re traveling to several countries that use the Euro, it’s a good idea to withdraw a small amount of currency from an ATM before the cruise.

When planning for which currency to bring into port, check the guidelines for each specific country. Some countries may accept card payments virtually everywhere, such as the United Kingdom, whereas others are best traveled with cash.

We do not recommend exchanging currency before a cruise. It’s easy to withdraw money from an ATM once in your embarkation city or cruise port, avoiding the hassle of exchanging currency ahead of time.

What should I bring on a shore excursion?

We advise wearing a daypack on a shore excursion to carry any belongings and essentials you’ll need throughout the tour.

What to bring depends on your ship’s destination along with tour type. Regardless of the tour and destination, you should pack your shore excursion ticket, a wallet, passport (or other ID), phone, camera, and your SeaPass card.

Related: 40 essential things to bring on a cruise

If your port is in a warm climate, remember to pack sunscreen, sunglasses, a hat, bathing suit (if visiting the beach), flip flops or sandals, beach towels, and a beach bag. We recommend a water-resistant or waterproof bag in case of rain.

If traveling to a colder climate, such as Alaska, you’ll want to pack layers along with rain gear. Bringing a fleece and rain jacket ensures you stay warm and dry, and you’ll also want to ensure your shoes are water resistant.

Family on Alaska tour

As far as accessories, bring a pair of binoculars to better view Alaska’s scenery along with a camera and beanie. You might even want to bring a pair of sunglasses—even though you're in Alaska, a sunny day can still lead to sunburn.

Related: Alaska cruise packing list: What to pack for your sailing

What should I wear on a shore excursion?

Shore excursions vary widely, from beach days to mountain hikes, and it’s important to dress appropriately for an excursion to ensure you’re comfortable during the day.

You can wear a bathing suit on a shore excursion, but remember to also wear something over the bathing suit, such as a cover up or shorts and a t-shirt. As far as footwear, wearing flip flops or sandals is usually your best bet. If the excursion combines a beach day with a more active activity, however, you should pack a pair of sneakers in your bag as well.

For a cold weather excursion, check the weather forecast before disembarking the ship. Weather can change drastically throughout the day in destinations like Norway and Alaska, so it’s important to be prepared for any and all weather scenarios.

Bergen, Norway

Related: Best travel clothes for women on shore excursions

We advise wearing a base layer, such as a t-shirt or long sleeve shirt, followed by a warm layer like a sweatshirt or sweater. On top of these two layers, wear a waterproof jacket if rain is on the forecast.

Some tours may require you to wear a certain type of outfit or footwear. Hiking tours, for example, will usually require closed toed shoes whereas excursions visiting cathedrals may require you to dress more conservatively. Read through the details of your shore excursion before leaving the ship for more information on what to wear.

Where do I meet for a shore excursion?

Each port operates excursions slightly differently with regards to where you will meet your tour group.

Many excursions will meet on the pier as soon as you disembark your ship. For these tours, a crew member or tour guide will hold up a sign with your excursion’s name and number. Look for the correct sign upon disembarking and wait with the tour group until every passenger has arrived for the excursion.

Some ports, such as Costa Maya, have a designated shore excursion meeting area once you enter the port from the pier. These meeting areas are typically shaded, providing more comfort as you wait for other passengers to arrive.

Royal Caribbean excursion sign

Related: Best shore excursion in every Caribbean cruise port

Other Royal Caribbean excursions will require you to meet inside the ship before disembarking, most commonly in the theater. This is common for excursions that require more travel time, such as those visiting mainland Mexico from Cozumel.

Information on where to meet will be found on your shore excursion ticket, which is delivered to your cabin on embarkation day if you booked the tour before your cruise. If you book an excursion while onboard, your shore excursion ticket will be delivered to your cabin during the sailing.

What happens if I lose my SeaPass card on a shore excursion?

Lost your SeaPass card on a shore excursion? If so, there’s no need to worry—you’ll still be allowed back on the ship.

When disembarking the ship in a port of call, you’ll scan your SeaPass card. This allows Royal Caribbean to keep track of which guests are on and off the ship. When coming back to the ship after an excursion, you must scan your SeaPass card.

If you lose your SeaPass card while in port, let the port authorities know once entering the port area. Ship security will verify your identity and let you back onboard, where you can make a visit to Guest Services for a replacement SeaPass card.

Obviously, it’s best not to lose your SeaPass card while in port. Keeping it safe in a daypack is advised. If you put it in a pocket, remember to take it out before swimming in the ocean or participating in active activities.

How do I book a Royal Caribbean shore excursion, and how much do they cost?

plan-my-cruise-cruise-planner

To book a shore excursion through Royal Caribbean, log on to your Royal Caribbean account on the cruise line’s website. If it’s your first time logging in, create an account and link your cruise reservation number to the account.

Once logged in, click on the “Plan My Cruise” button under the listed sailing. This button brings you to the Cruise Planner website, which is where you can book cruise add-ons like drink packages, specialty dining, spa treatments, and shore excursions.

Click on the shore excursions tab to see the listed excursions for your cruise itinerary. You can organize excursions by port, activity level, interest, and duration. If you find an excursion that looks interesting, add it to your cart.

Once in the cart, you can purchase the excursion with a credit card or, if you have any, with onboard credit.

Cruise planner results

The cost of a shore excursion can vary greatly, with some excursions priced at only $25 and others over $1000! There is no set price for a shore excursion—the price ultimately depends on the type of tour, destination, and tour length.

Related: How to save money on cruise excursions

Most basic tours, such as a beach resort day or city tour, cost around $100, with some priced significantly more and less. Excursions in Alaska tend to be higher than those in the Caribbean, especially if they involve helicopter rides and glacier landings. Those in Europe tend to be higher as well, as many excursions in the Mediterranean are full day tours of cities like Rome and Paris.

Can I book a shore excursion for other people?

Dominca beach

You can book shore excursions for any passengers in your cabin along with any other passengers with whom you have a linked reservation.

Once you are on the booking page for an excursion in the Cruise Planner, it will prompt you to select the number of guests for the booking. The names of those in your cabin will appear on the list, so you can add all passengers in the cabin to the reservation.

If you want to add a guest who is not staying in your cabin to the excursion reservation, click “Add Guest” on the booking page. This will redirect you to a page where you can link your reservation with another guest.

To do so, you’ll type the guests’ surname(s) along with their date of birth and reservation number. Once your reservations are linked, you can book any pre-cruise add-ons for that guest.

What happens if I miss my cruise ship?

Allure of the Seas docked

One of the worst things that can happen on a shore excursion is missing your cruise ship. No one wants to be those passengers sprinting back to their ship as the gangway goes up, causing them to miss the ship’s departure and become stranded in a foreign port!

If you miss your cruise ship while on a Royal Caribbean shore excursion, Royal Caribbean will cover the cost and handle the logistics of getting your group back to the next port. Missing your ship is not very common when traveling on a Royal Caribbean excursion, as the ship will wait for you as long as possible.

If you miss your ship while on an independent tour or when traveling with no tour, you must cover the cost of getting to the next port. In these cases, crew members will enter your cabin to try to locate your passport, which they will hand to the port authorities.

Related: Do you need a passport for a cruise?

Once you reach the port, the port authorities will hand you your passport and can assist you with figuring out the next steps. If you do not have a passport and are in a foreign country, you will need to visit the nearest embassy or consulate in order to receive a new passport.

Is it better to book an excursion through the ship or independently?

If you want to book a tour instead of exploring on your own in port, you have two options: booking through the ship or through an outside tour provider.

Booking through Royal Caribbean is not necessary, although it comes with several advantages. When booking through Royal Caribbean, you can feel confident that the tours are properly vetted and that you won’t be left behind in case your tour runs late.

Related: Is it better to book excursions through the cruise ship?

Plus, booking excursions through Royal Caribbean is more convenient. Finding tours and things to do on your own requires more time and research, whereas Royal Caribbean lists all their excursions on the website. You also have the opportunity to speak with the shore excursions staff once onboard, and they can be a valuable resource when choosing between and planning for excursions.

New Providence Island

Nonetheless, booking independently gives more options along with (usually) lower prices. You can also book small group tours as opposed to the larger groups you may find on a Royal Caribbean excursion.

Related: 5 quick and easy tips for finding a great shore excursion on your own

You can find reviews for most tours and tour companies online as well, leaving you confident that any tour provider you book is properly vetted. Websites such as Resortforaday, Viator, Shore Excursions Group, and Tripadvisor are all recommended options to find a tour on your own.

Your really dumb cruise ship shore excursion questions answered

Royal Caribbean posts job opening for a new Chief Meteorologist

In:
23 May 2023
By: 
Matt Hochberg

Just days after Royal Caribbean's last meteorologist announced he left the company, there's a new posting for a replacement.

Royal Caribbean Group posted on their website a new job listing for the position of Chief Meteorologist.

Last week, James Van Fleet announced on social media he is no longer with Royal Caribbean. Mr. Van Fleet was the first Chief Meteorologist for Royal Caribbean and the cruise industry as a whole.

By employing a meteorologist on staff in a full-time capacity, it assists in tracking hurricanes, typhoons, tornadoes, severe rainstorms and winter storm fronts which may require itinerary deviations.

The job listing for his replacement seeks someone who has at least 15 years of experience forecasting the weather along with substantial media and public speaking experience.

"The position is responsible for drawing upon global resources and ongoing innovations in science, planning and presentation tools to support the business to proactively manage the impact of weather on operations, revenues and profits.  This includes interaction with individual ships as well as with corporate senior executives, guests, and engagement with the media and general public.  This position will primarily focus on the safety and comfort of guests and crew through active weather forecast support and operational recommendations.  Will also serve as the primary liaison with weather service providers, government agencies, and academic institutions."

Here's what is listed for the responsibilities of this potential new hire:

  • Responsible for providing expert analysis, as accurately as possible, on the timing, severity, and exact location of dangerous weather systems such as hurricanes, typhoons, tornadoes, severe rainstorms and winter storm fronts which may require itinerary deviations.
  • Relies on prior experience to determine appropriate means of notifying teams of potentially dangerous weather systems.
  • Serves as key subject matter expert spokesman for weather situations which are of public interest, including a prominent presence in social media.
  • Evaluates weather related technical systems and planning tools for fleet operations and Newbuild projects.
  • Liaison with academic institutions and the science community for oceanographic and meteorological data collection and analysis and scientific innovations
  • Provides long-term global deployment expertise related to weather patterns and analysis
  • Develops and maintains weather training programs and guidance for shipboard teams
  • Provides guidance and expertise to support the Energy Performance group for weather-related opportunities for fuel savings.
  • Provides weather-related support and guidance to the fleet as needed.
  • Identifies and manages metrological training programs, content and education for nautical officers in the fleet
  • This position is responsible for the management of fleet weather support services.
hurricane-season-ahead-sign-dreamstime

The timing of the change in personnel comes on the precipice of the Atlantic hurricane season, which begins next week.

Officially the hurricane season runs between June 1 and November 30, although dangerous storms can occasionally form outside those dates.

While the U.S. government's National Oceanic and Atmospheric Administration hasn't released its forecast yet for the 2023 season (it's coming on May 25), a few other institutions have posted predictions.

Hurricane aerial view

Colorado State University currently forecasts a slightly below-average amount of hurricane activity in 2023. The university's predicted 13 named storms for the season, with six storms becoming hurricanes. Two of those could become major hurricanes.

North Carolina State University predicted 11 to 15 named storms in 2023, with six to eight becoming hurricanes and two to three growing into major hurricanes.

Replacing James Van Fleet

James Van Fleet predicting weather

The new job posting follows the departure of the first Chief Meteorologist, James Van Fleet.

Van Fleet's last day was May 1, according to his post.

Mr. Van Fleet confirmed on social media that he is moving on from his position with the cruise line following six and a half years of working at Royal Caribbean.

James Van Fleet

Van Fleet started with Royal Caribbean in January 2017 and was a very visible face of the cruise line who explained how weather would potentially impact cruise ships.  He would often record forecasts that were transmitted to guests in their staterooms, along with being posted online.

Most guests found Mr. Van Fleet's forecasts helpful during hurricane season when tropical disturbances would wreak havoc in the Caribbean.

"As far as the guests go, I also want to thank you for all your trust over the years as we've moved you around storms and systems so you would have the best vacation experience," he shared in the video he shared on social media.

James Van Fleet

Prior to working with Royal Caribbean, he worked as a meteorologist for local television channels in both Tampa and Orlando, as well as stations in Texas.

Your thoughts

Is it important to you for Royal Caribbean to have a Chief Meteorologist? Would you like to see Mr. Van Fleet return to the role? 

Share your thoughts on hiring a meteorologist in the comments on this post!

Royal Caribbean vs MSC Cruises: what I liked, disliked and what surprised me

In:
23 May 2023
By: 
Jenna DeLaurentis

After 15 Royal Caribbean cruises, I finally sailed on another cruise line—one of the most controversial in the cruise industry.

Earlier this month, I booked a 7-night Mediterranean cruise on the MSC World Europa, the cruise line’s newest and biggest ship that has many “copycat” features from Royal Caribbean’s Oasis Class ships.

MSC Cruises, an Italian cruise line, has recently gained popularity in North America, but has been subject to many complaints about the food, service, and programming from North American cruisers. This makes the cruise line a “controversial” choice for a vacation despite its low prices.

The MSC World Europa is currently the biggest cruise ship in the world after Royal Caribbean’s five Oasis Class ships. While she currently sails exclusively in Europe, her sister ship, the MSC World America, will launch in 2025 from Miami, which could increase competition for Royal Caribbean.

I went onboard to see what MSC has to offer and how it compares to Royal Caribbean. Here’s what I liked, disliked, and what surprised me about my sailing.

I liked the lower prices on cocktails and specialty restaurants, although I find the quality of specialty restaurants better on Royal Caribbean.

It’s no secret that drinks on a Royal Caribbean cruise are expensive. Most cocktails are priced around $14 which, after gratuity, is over $15.

On MSC, however, I was pleased to find drinks priced much more affordably—most basic cocktails were around $10 with more “specialty” drinks around $12. Lower drink prices meant I could stretch my budget further and try a wider variety of drinks around the ship, which enhanced my overall experience.

That being said, even though drink prices are cheaper on MSC, it's hard to beat the benefits I receive as a Diamond member in Royal Caribbean's Crown & Anchor Society loyalty program. I receive four free drinks every day of my cruise, so I almost never spend any extra money on drinks while sailing on Royal Caribbean.

Related: Crown & Anchor Society loyalty program info, tips & secrets

Specialty restaurants were priced lower on my MSC cruise as well.

I paid $30 to dine at the ship's teppanyaki restaurant, but while I enjoyed my meal, I would say it’s a few notches down in quality when compared to Izumi Teppanyaki on Royal Caribbean. It was still tasty, but I found myself missing the signature flavor and courses at Royal Caribbean’s teppanyaki restaurant.

That being said, I’m not always willing to shell out $60 for teppanyaki on Royal Caribbean. Spending $30 is a lot more reasonable, and even if it’s not as good, I wouldn’t hesitate to eat there again.

I also paid roughly $20 USD for all-you-can-eat Mexican food at the ship’s Mexican restaurant, HOLA! Tacos & Cantina. While a great deal on a specialty restaurant, I found the quality somewhat similar (albeit a bit better) to El Loco Fresh on Royal Caribbean, which is a complimentary venue.

Nonetheless, I preferred the lower prices on specialty dining as it didn’t feel like as much of a splurge compared to the complimentary venues onboard.

My cabin on MSC was modern and spacious, much like on Royal Caribbean’s new ships, but there was far less storage space.

As a virtually brand new ship, my interior cabin on the MSC World Europa was spacious and modern, and quickly became my home away from home while onboard.

The room had a large TV, plenty of outlets (including by the bed), and was impeccably clean.

The only complaint I had about my cabin was that there wasn’t nearly as much storage space as I would expect on a brand new ship. Basically the only storage was in the wardrobe, which had a few shelves and drawers.

While there were a few other shelves here and there, the overall storage was lacking compared to cabins on new Royal Caribbean ships like Odyssey of the Seas and Wonder of the Seas. Although it wasn’t a dealbreaker, I would have appreciated more storage space to better fit my belongings.

I disliked the lack of free water onboard, and it was the biggest pet peeve during my sailing.

What I disliked the most on my MSC cruise—by far—was the lack of free water onboard if you don't have a drink package.

There is a stark cultural difference in providing free water in North America versus southern Europe, and this shows on MSC ships. In North America, it’s expected to receive free tap water virtually anywhere, from restaurants to cafes and bars. In many parts of Europe, though, you’re expected to pay for bottles of water at these locations.

I was shocked at how difficult it was to find free water on the MSC World Europa. Virtually the only place with free water were the few water machines in the buffet. In my experience, most bars, lounges, and restaurants would not give any free water, meaning you would have to either pay for a bottle or bring water from the buffet elsewhere on the ship.

Not only did this seem like a complete waste of plastic (the amount of water bottles used onboard was staggering), but it was cumbersome and annoying. On my next Royal Caribbean cruise, I won’t take for granted the ability to get a free glass of ice water anywhere onboard!

I was impressed by the amount of activities on the MSC World Europa, although there isn’t as much programming scheduled throughout the day.

Royal Caribbean ships are known for being family-friendly and offering endless activity options, from rock climbing to trivia, bumper cars, and game shows.

MSC also offers a wide selection of activities for both kids and adults. I was surprised to see bumper cars and rollerskating available on the MSC World Europa, both of which were located in the Sportsplex, a copycat of Royal Caribbean’s SeaPlex. Additionally, the ship had waterslides and a kids splash pool similar to Royal Caribbean’s Splashaway Bay.

Adults could enjoy live music, karaoke, and production shows, but it seemed like there were fewer activities to choose from on MSC. Royal Caribbean’s daily list of activities is extensive, with activities happening in virtually every corner of the ship all day long.

I didn’t find the fewer amount of activities an issue because truthfully, there was still more than enough to do. I enjoyed spending the evening at a theater show—which were all quite impressive—in addition to watching live music in the pub, attending a crew talent show, and hanging out at the karaoke bar.

I visited the invite-only speakeasy on the MSC World Europa, and it was much cooler than any bar I’ve experienced on Royal Caribbean.

Even the newest bars on Royal Caribbean can’t compete with the MSC World Europa’s invite-only Speakeasy Bar, and it was the most fun experience I had on my entire cruise.

Located on the World Galleria of the MSC World Europa is a telephone booth that looks unassuming at first glance, but is actually the entrance to a secret, invite-only bar.

On the third day of our sailing, my friend and I unexpectedly received an invitation to the bar from a bartender, and we scanned the ticket’s QR code to make reservations for the speakeasy. The next evening, we met at the telephone booth at our designated reservation time.

The door inside the telephone booth opened and we followed the host down a series of crew-only hallways and staircases to the speakeasy, which was decorated with 1920s decor and furnishings.

The next four hours were nothing short of memorable. While drinking inventive cocktails, we watched not just one, but two bands perform, one of which danced around the bar with their instruments, turning the entire venue into a dance party. We were having so much fun we didn’t want to leave!

Although I enjoy the bars on Royal Caribbean ships, I find them a bit repetitive from ship to ship, and I loved the “secret” bar on the MSC World Europa. If anything, visiting the speakeasy made me excited for my upcoming sailing on Royal Caribbean’s Icon of the Seas, as the cruise line added a variety of new bar concepts including a dueling pianos bar and outdoor/indoor jazz and blues club.

Despite hearing complaints about the complimentary food on MSC, I found it to be totally fine, although Royal Caribbean’s buffet is better.

Perhaps the most common complaint about MSC Cruises is with the food, but I thought it was completely fine.

Food is extremely subjective, and one person’s favorite meal could be another person’s most hated dish. Because of this, I never take food reviews too seriously for cruise lines; instead, I board the ship with an open mind.

During my sailing, I enjoyed meals in the buffet, main dining room, and at Pizza & Burger, a casual grab and go venue.

Before my cruise, I heard there would be extremely limited choices in the buffet that do not change from day to day. Instead, I found there to be a wide variety for each meal with dishes from around the world, from Indian curry to Italian food. There was also a second buffet, Pizza & Burger, which served pizza on one side and American classics, like burgers and chicken nuggets, on the other.

Despite the variety in the MSC buffet, I still prefer Royal Caribbean’s Windjammer Cafe. I feel the Windjammer offers even more variety than MSC’s buffet, and I appreciate the buffet’s theme nights for dinner so that you always know what to expect. I also found the buffet on MSC much more crowded than on most Royal Caribbean ships.

I have no complaints about MSC’s main dining room, but I noted that the menu was geared more toward European tastes. While I’m not an overly picky eater, there were a few nights where I ordered from the permanent classics menu instead of the rotating daily menu as nothing seemed appealing.

The Italian food on MSC was, unsurprisingly, several steps above that on Royal Caribbean. Several of the complimentary pasta and pizza dishes I enjoyed on MSC were on par with food at Italian specialty restaurants on Royal Caribbean.

Overall, because food is so subjective, it’s difficult to make a true comparison between MSC and Royal Caribbean. Royal Caribbean definitely gets points in having more food venues throughout the ship, so that’s a major plus. Most MSC ships only offer complimentary food in the dining room and buffet, whereas Royal Caribbean ships may have six or seven free options.

I heard so many complaints about the service on MSC, but I found every single crew member friendly and approachable.

Just like food reviews, I don’t put too much trust into reviews about service on a cruise ship. While I had heard several negative reviews about the service on MSC, I found the service to be similar to what I’ve experienced on Royal Caribbean.

MSC may be a European cruise line, but I found crew members just as friendly as on an American cruise line. My first few days onboard, I realized crew members weren’t as likely to smile at you as you passed or ask you in-depth questions about your life.

This type of over-the-top friendly service is what most Americans are accustomed to, but European passengers could be taken aback by the excessive smiling and icebreaker questions.

Regardless, I found that once I smiled at a crew member and asked them a question about their day or home country, a barrier broke down and they were immediately willing to engage in conversation.

After all, most crew members on MSC are from the same friendly, hospitable countries as crew members on Royal Caribbean. By the end of the sailing, I had to make rounds around the ship to say goodbye to all of the new crew member friends I had met onboard!

Another aspect of service that surprised me was that my cabin was serviced twice per day on the MSC World Europa. Many American cruise lines, including Royal Caribbean, Norwegian, and Carnival, only service non-suite cabins once per day.

MSC still services cabins twice per day—once in the morning and once for turndown service in the evening. Although I don’t always need my cabin serviced twice per day, I was surprised to see that this was still the case, especially on a cruise line known for its cheap prices.

I thought there would be a ton of smoking around the ship, but it wasn’t as bad as I thought.

Europeans, on average, tend to smoke cigarettes more frequently than North Americans, and one major complaint many cruisers have about MSC is that there is too much smoking around the ship.

Having more smoking sections onboard was honestly something I was dreading about cruising with MSC. I do not remotely enjoy sitting near smoking areas or breathing in cigarette smoke, and I was worried everywhere would smell like smoke.

Related: Here is where you can smoke on a Royal Caribbean cruise

I was pleasantly surprised to find out there wasn’t as much smoking as I initially thought there would be. While there were technically more smoking areas on MSC compared to Royal Caribbean, it did not inconvenience me at any time as there were more than enough non-smoking areas to enjoy.

Royal Caribbean enforces hand washing much better than MSC, and this makes me feel much safer onboard.

“WASHY WASHY!”

Royal Caribbean’s signature hand washing cheer is something I missed on MSC, as there was a complete lack of hand washing enforcement around the ship.

Before entering the buffet on a Royal Caribbean cruise, you are instructed to either wash your hands or, if there are no sinks available, use hand sanitizer. This helps cut down on the spread of germs, thus lessening the risk for contagious viruses like norovirus to spread.

Related: 22 unpleasant cruise ship problems you aren't prepared for

Although the MSC World Europa had hand washing stations and sanitizer available, washing your hands before eating at the buffet was not enforced. I combatted this by washing my hands before and after using the buffet tongs, but this wasn’t commonly the case for my fellow passengers.

In addition to a lack of hand washing enforcement, I noticed many doors on my MSC ship had a touch handle. Royal Caribbean has largely gotten rid of touch handles on their ships, instead opting for automatic doors or an open layout with no doors.

Using touch handles seems like another easy way to spread germs, and I was surprised that the ship did not utilize as many automatic doors as Royal Caribbean.

I enjoyed my MSC cruise a lot more than I thought I would, but Royal Caribbean’s loyalty benefits will definitely keep me coming back.

There’s no doubt that MSC created an incredible product with the MSC World Europa, but that doesn’t mean I’ll stop cruising with Royal Caribbean.

Royal Caribbean’s Crown & Anchor Society is one of the most generous loyalty programs in the cruise industry. It provides free drinks, discounts, free laundry, a private lounge, and even free cruises to its most loyal cruisers.

Related: 11 of our favorite under-the-radar Crown & Anchor perks

As I am about to reach Diamond Plus status with Royal Caribbean, there’s less impetus to book cruises on other cruise lines. While on MSC, I missed having access to a Diamond Lounge and the four free drinks I receive every day on Royal Caribbean.

Although I’m not opposed to booking another cruise with MSC due to their interesting itineraries and (usually) lower prices, Royal Caribbean’s loyalty program is enough to keep me loyal to the cruise line.

7 mistakes & 3 things I did right on my Royal Caribbean Norwegian fjords cruise

In:
23 May 2023
By: 
Matt Hochberg

I had a great first European cruise that took me to the Norway, and much of the week-long cruise exceeded my expectations.

Anthem of the Seas in Geiranger

But like all things, hindsight is always 20/20, and if I were to do it all over again, I would have made a few changes to what I did on my first Royal Caribbean cruise to Norway.

With any cruise I take, I like to reflect on the decisions I made for how I could improve the experience going forward.  I certainly hope this is not my last cruise to Norway, so the next time I head there, I can apply these lessons.

Matt in Gerainger

Some of these mistakes and good choices are also more universal to other types of cruises, whether in Europe or the Caribbean.  So there may be opportunities for everyone to have a better future cruise experience.

The mistakes

Booked The Key

Anthem of the Seas in Southampton

If you've read this site for any length of time, you know I'm not a fan of Royal Caribbean's VIP program, known as The Key.

In short, I think the benefits sound better than they actually are, and you're better off saving your money. 

However, I feel it important to re-visit certain programs, like The Key, because lots of things change with Royal Caribbean. Plus, I thought perhaps it might be a better purchase in Europe than the Caribbean.

Suffice to say, I came away with the exact same conclusion as before because the program is heavily front-loaded, meaning the bulk of the benefits are for the first day of the cruise.  Plus, the benefits that work for the rest of the cruise left me disappointed.

I could spend this entire article writing about my experience with The Key, but I'll sum it up as follows: many benefits you can achieve on your own without paying for The Key every day of your cruise (i.e. anyone can get early check-in if they plan ahead, you can book a Chops Grille lunch on embarkation day on your own, WiFi packages are cheaper on their own, etc) and the exclusive reserved times at popular attractions are always at inopportune times (either dinner time or too early in the morning).

The only reason I'd recommend The Key is if your cruise had a tender port, in which case being able to get priority for tenders could be really helpful.  On this cruise, we docked at each of our ports.

Not booking the electric car tour

Electric car in Geiranger

I had a great time in Geiranger and found the scenery stunning.  In fact, it was the first port that I was really impressed with the landscape to the point I thought, "this is something I've never seen before".  

I booked a boat tour of the fjord, but I really wish I had booked one of the electric cars instead.

In Geiranger, you can rent a two-person tiny electric car that has a GPS system built in that offers tours of the surrounding area.  They look funny, but it's a super easy way to get around Geiranger.

There's two reasons why I was better off doing something on land, like a car rental.

Norway flag

First, your ship sails into the Geirangerfjord all morning and you don't get to the town of Geiranger until around noon. So as long as you can wake up and look outside before lunch, you'll see the same scenes the boat tours offer.  

The highlight of the fjord is the Seven Sisters waterfall, but it's so close to the town that you can sleep in and still catch it as your ship passes by the waterfall in the final hour of the sail-in.

Seven Sisters

Even if you do sleep through the entire sail-in and miss the fjord and waterfall, you can see it on the way out after your ship departs Geiranger!

The other reason I wish I had booked the electric car tour is the photo opportunities.

Depending on which length you book, you can drive up the mountain to Flydalsjuvet or Ørnesvingen view points.  These are the photos everyone wants on their Norway cruise.

Geiranger

To be clear, you could rent one of these vehicles on the spot without a reservation, which is what I ended up doing later in the day, but the problem is everyone wants to rent one in the morning and the lines can be long.

When I stumbled upon the rental, it was too late and there were two lines: one for people with reservations and one for people without.  I gave up on the line in the morning because people with reservations got priority.

I came back later in the day (around 4pm) and managed to get 1-hour rental, but I wish I could have done the extended tour to see more.

Booking Olden hike through the cruise line

Matt at Briksdal glacier

I'm not a hiker, but I really enjoyed taking a hike to Briksdalsbreen glacier because it was challenging without being too advanced for a novice.

However, I really could have done this tour on my own without a formal tour.

Being my first Norway cruise and European cruise, I was a bit apprehensive about what to expect on my tours, and I relied heavily on Royal Caribbean's shore excursions.  I think a lot of cruisers feel this way when they aren't totally sure about what to do.

Briksdal glacier park

I'm fine skipping tours in cities when I know I can easily get around on my own, such as my day in Bergen.  But I wasn't totally confident in getting around Olden on my own, and booking a Royal Caribbean tour is easy.  

The glacier is located in a national park, and it's perhaps a half hour drive from where cruise ships dock in Olden.

Briksdal glacier park

Being such a popular activity and within close proximity to the port, there were a lot of transportation options to get there.  

While booking my excursion to Briksdalsbreen was quite easy with Royal Caribbean, I could have probably saved money by booking an independent tour to get me to and from the park.  

Not doing the sky walk excursion

Skywalk

The one time I had serious FOMO (fear of missing out) in terms of things to do on my Norwegian fjords cruise was when I saw photos from the people that did the Loen Skylift.

As I said, I really enjoyed my hike to the Briksdal glacier, but I think I would have rather done the Loen Skylift.

The Loen Skylift is located only 6 kilometers from the Port of Olden and takes you from the fjord to the top of Mt. Hoven (1011 meters) in only five minutes. 

Sky walk

At the top, there are amazing views of Mt. Skåla and Lake Lovatnet in the east, Jostedalsbreen Glacier and Olden in the south, and the Nordfjord in the west.

I could have seen the glacier, plus a lot more.

Relied on local food for lunch

French fries

I love being able to explore the places I visit on a cruise, especially the local cuisine.

In fact, whenever possible, I'll eat a meal in the place I'm visiting over back on my ship.  While the food is included back on my Royal Caribbean cruise ship, I like to immerse myself in the local culture if possible,

In the towns of Olden and Geiranger, the food choices were quite limited and I regret planning my lunches there.

Anthem of the Seas in Geiranger

If you're visiting a city, there's lots of choices, but some ports are quite small towns and don't have a ton of variety.

Of the food available in both Geiranger and Olden, it was primarily pizza, burgers, and pastries.  There's nothing wrong with those foods, but it's too similar to what I can get back on the ship.

Norway pastries

In Olden, I found a cafe serving pomme frites, which I thought would be the same kind of Belgian fries I love eating at home. However, these were just microwaved french fries.

The next time I visit these towns, I'll plan to return to the ship for my meals.

Thinking I needed any cash

Norwegian Kroner

If you read my pre-cruise post about what I think I need to do on my European cruise to properly plan, I thought I needed to convert my U.S. dollars to local currency.  Not only was I wrong, but there's absolutely no need for any cash in Norway.

Every single vendor takes credit cards, and cash is almost non-existent.

Many Royal Caribbean Blog readers warned me that changing currency was a waste, so I didn't do it and I'm glad I didn't because I would have come home with foreign currency at a loss from the service fees associated with them.

Bergen, Norway

Whether I was in England or Norway, there was no need for cash. Street vendors, gas stations, and restaurants all took credit cards.

Just make sure your credit card has zero foreign transaction fees.

Picking this particular itinerary

Sky walk view of Anthem of the Seas

Don't get me wrong, I had a great cruise and visited some amazing places.  But in the grand scheme of Norway cruises, I think there are superior itineraries out there.

If you're looking through itineraries, I would point you towards one that visits places such as Flam or Stavanger instead of Haugesund or even Bergen.

Aerial view of Anthem in Bergen

My issue with Bergen was we were there from 7:30am to 2pm.  I hate these morning-only visits because so much is closed in the city before 9am, which means a lot of wasted time. Plus, the best (and warmest) weather arrives in the afternoon when it is time to leave.

Similar to how you can't see all of Alaska in one cruise, I suspect Norway may require at least two cruises to see it all.  But I also found in my planning some of the most notable spots were in ports we didn't visit.

Map

Given the timing, this was the only itinerary I could pick that worked with my travel times.  And as I said, I really enjoyed this cruise and the places I visited.

But if I had the choice, I'd definitely consider other Norwegian fjord itineraries to be able to visit ports further north.

Things I did right

Booking a balcony cabin

Balcony in Norway

It seems like the eternal debate of Interior vs Balcony staterooms won't be settled anytime soon, but I think spending extra for a balcony cabin on my Norwegian fjords cruise was worth the extra cost.

Since I was solo on this cruise, I would have usually skipped a balcony room and gone for an inside room because it wouldn't be necessary in terms of space.  However, being able to see the beautiful scenery from the comfort of my room was such a nice treat.

Given that the high temperatures each day was barely in the 50 degree range, many times I enjoyed sitting on my couch inside my room with a view outside via the glass balcony door.

Seven Sisters waterfall

When something caught my attention, or I simply wanted to peek outside, it was so convenient to go out and get a view from my balcony.

On the Geirangerfjord sail-in, I started out on the pool deck to see everything, but it was quite cold so I went back to my cabin.  Here, I could still get great views from inside my room. Plus, when we came to Seven Sisters waterfall, the ship spun around to ensure everyone got a view.

There's no doubt I could have saved some money by booking an interior cabin, but it also helped I was sailing in the shoulder season and the cost to upgrade wasn't much more to get a balcony.

Haugesund fjord tour

Åkrafjord

Our first port stop was in Haugesund, and I thought I made a mistake booking a fjord tour that was about 2 hours away by bus from the ship.  It turned out to be a great choice.

I booked the Åkrafjord and Langfoss waterfall excursion through Royal Caribbean, and it took us to Åkrafjord by boat.  With the sun shining, it was absolutely stunning to see.

The boat took us slowly around the fjord and right up to Langfoss waterfall.  We got so close the captain actually extended a bucket to get water from the waterfall for everyone to drink.

Åkrafjord

It was a picture perfect day, and that could have been enough for a great tour but then we had lunch.

I have to admit, I've found every single shore excursion lunch to be pretty terrible.  Usually it's disappointing, mass produced food that leaves you hungry until you get back to the ship.

On this tour, however, the food was really good.

Lunch near Åkrafjord

We had lunch at a farm that was right at the shores of the fjord, and the family that owned this farm for centuries prepared all sorts of locally sourced food that was excellent.

We had salmon, goat cheese, breads, stews, and lots of other great eats. The matriarch of the family explained where each came from, and I was impressed.  

Lunch near Åkrafjord

I then took my food to a table on the porch outside with a view of the fjord and I wish I could have brought back some food with me.

Bought European sim card

Street in London

Being the geek that I am, I wanted to stay in contact even when not on a cruise ship, so I bought a sim card for my phone to use and it proved to be extremely helpful during my trip.

I purchased a e-sim from Orange Travel, which is a sim card provide that covers Europe. It worked in England, Norway, Finland, and many more countries too.

Because it was an e-sim, there was no physical card to use. Just pay for it, scan a QR code, and your phone is ready to go.  It comes with a local phone number and plenty of data to use.

England train

The reason why this sim card was so helpful was when you were in port, you had great coverage to manage your day. Whether it was plugging in directions via Google Maps, messaging friends, or checking social media during some downtime, it was worth every penny.

Unlike Alaska, Norway has incredible cell coverage and it worked really well almost everywhere I went.  There was even cell coverage in the fjords!

Your thoughts

Anthem of the Seas in Gerainger

What do you think about the mistakes and successes from my first Norwegian fjords cruise? If you have cruised to or visited Norway, what mistakes do you feel you made? Any questions for those taking or considering a Norway cruise? Hearing feedback about your experiences is both interesting to us and helpful to other readers, so please share your thoughts below in the comments!

Royal Caribbean increases suite deposit policy

In:
22 May 2023
By: 
Matt Hochberg

It will probably cost you more going forward to book a suite on a Royal Caribbean cruise.

Royal Suite on Liberty of the Seas

Royal Caribbean announced a new deposit program for its largest and opulent cruise ship cabins. It applies to sister company Celebrity Cruises as well.

Beginning June 1, 2023, Royal Caribbean is adjusting the deposit requirement for new suite bookings confirmed on or after this date.

The new suite deposit requirement will be calculated as 10% of the cruise fare per guest and is applicable fleetwide.

New deposit program

If the 10% value is less than the standard deposit amount, the required deposit amount will then revert to the standard deposit amount.

Bookings made prior to June 1st, 2023, will not be changed, even if you change the booking to another ship or sail date.  The only reason your deposit amount will change is if you cancel a booking made before June 1st and make a new booking on or after June 1st.

This policy change will apply to all suite categories, including suite guarantees.  This change will apply to all markets and all sailings.

Junior Suite on Allure of the Seas

In addition, Junior Suites will be treated like other suites in terms of bookings and deposits.  

Junior Suites will be nonrefundable for new bookings created on or after June 1, 2023.

At this time, deposit requirements for balcony, oceanview, AquaClass, Concierge Class, Veranda, and interior accommodations will remain unchanged.

How the 10% deposit is calculated

grand-suite-quantum

The 10% deposit is calculated based on cruise fare after all applicable discounts and promotions have been applied.

In doing some "back of the napkin" math, this appears to affect someone booking a suite over $2,500 per person because the deposit reverts to the $250 if the 10% is less than $250.

Kids Sail Free

Surfside family suite

If you're taking advantage of the popular Kids Sail Free promotion, the 10% deposit is calculated off the full booking’s cruise fare split amongst the number of guest in the booking.

If the deposit, on a per person basis, is lower than the per person standard deposit, standard deposit will be collected per person.

For any fifth or more guest that are eligible for Kids Sail Free will be charged the standard deposit amount.

Suite deposit cancellation policy

Owner suite balcony

As of June 1st, 2023, all suite bookings, including Junior Suites, have non-refundable deposits.

As such, the full 10% deposit per person will be withheld upon cancellation. If your clients downgrade from a suite category to a lower category which has a lower cruise fare, the higher deposit will still be held.

What if you upgrade your cabin?

Junior Suite on Harmony of the Seas

You might be wondering what happens if you book an interior/ocean view/balcony stateroom and later upgrade into a suite.

After June 1st, 2023, your deposit amount will be changed from the standard deposit to 10% of their new cruise fare and they will need to pay any difference at the time of upgrade.

NextCruise bookings

NextCruise office

All NextCruise Suite bookings made on or after June 1st, 2023, will require 10% of cruise fare, per-person deposit.

Deposits for Junior Suites will now be nonrefundable deposits only, will no longer be reduced and will be calculated on the new percentage rules.

Why is Royal Caribbean making this change?

Loft Suite

In the announcement to travel agents, Royal Caribbean did not explain why it is making this policy change but it almost certainly has to do with demand for suites.

Historically, suite cabins are the most sought-after type of staterooms on any Royal Caribbean cruise ship.

Earlier this month, Royal Caribbean Group CEO Jason Liberty, mentioned the fact suites always sell out first on most sailings, "We used to kind of put everything out there and all the suites would be sold basically right off the bat. And then you would kind of work your way down to the inside cabins."

Grand Suite on Freedom

Over the last few years, Royal Caribbean has updated the suite booking policy to ensure suites booked were going to people that actually wanted them, rather than people that booked them on speculation and subsequently cancelled them later.

Royal Caribbean made suites non-refundable only a few years ago because of the high demand for them, especially when new sailings were announced.

Prior to the non-refundable fares, suites would be booked up early by cruise fans and later decide if they would sail or not. To deter the practice of dumping suites closer to sailing, Royal Caribbean changed suite fares to non-refundable.

Royal Loft Suite

This new change is likely partially aimed at ensuring a likely higher deposit amount dissuades someone from booking up a suite unless they know they really want it.

The other very likely reason for this change is because demand for cruises is so high, they can get more money up front now.

Royal Caribbean is seeing record-breaking demand for cruises right now, and the forecast for the rest of the year appears equally positive.

Loft Suite

It caught the company off guard, as Royal Caribbean Group CEO Jason Liberty noted they had expected a slower first quarter, "The fact that demand for the coming nine months is so much stronger than our already robust expectations says a lot about the strength of the consumer and the strength of our brands."

How strong were these bookings? The company says bookings in the first quarter of 2023 outpaced 2019 levels "by a very wide margin" throughout the entire first quarter and into April.

By increasing the suite deposit amounts, Royal Caribbean can get more money up front and potentially more money if someone cancels later.  For a company swimming in billions of debt while enjoying unparalleled demand, you can see why they may have gone in this direction.

Refundable vs non-refundable cruise fares

Just like non-refundable fares found with airfare, rental cars, and hotels, these rates come at a reduced rate as an incentive to lock in plans.

With a non-refundable fare, guests get a lower price while the cruise line gets more protection against a last-minute cancellation.

Refundable cruise fares cost more than non-refundable, but allow more flexibility when cancelling a cruise.

The exact price difference between a refundable and non-refundable fare can vary depending on the sailing.

Read moreRoyal Caribbean refundable versus non-refundable cruise fares