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Posted

Currently on radiance if the Seas with a 2 Device Voon package. Last night we connect 2 phones. I turn WiFi off on my phone and try to collect laptop and says I have to disconnect a device. How do I “disconnect” the phone, other than turning off WiFi?

  • 2 weeks later...
Posted
On 6/23/2018 at 4:32 PM, mom2mybugs said:

Interesting... Usually it just boots off the oldest device.  Jane

I haven't had that experience in quite a while.  

It's a good idea to just log off of device one before trying to log onto device two 

  • 6 months later...
Posted

On Harmony right now. Had purchased a 2-device Surf & Stream package prior to cruise. Instructions to log off are to type logoff.com in browser nav bar and hit enter. It didn't work. Fix is to type 2.2.2.3 in nav bar. That worked. Too many people are trying to switch devices; system can't handle it.

Posted

On a Mac using logoff.com only works in Safari, not in Chrome.  

On an iPhone logoff.com works every time.  

No idea on Android.  

The need to distinctly logout one device varies by ship.  Navigator for example requires it, Vision last week did not.  YMMV.

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