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Mailbag: Should I make final payment for my cruise?

In:
11 Jan 2021

Welcome to the inaugural edition of the RoyalCaribbeanBlog mailbag, in which I answer a question our readers ask about a Royal Caribbean cruise.

The final payment date is coming up for my cruise this spring, and I really don't think it will sail. Should I make final payment? - Maureen White

While Royal Caribbean has made a lot of changes to its policies to add a great deal of flexibility, one area that has not changed is the cruise line's final payment deadline.

The final payment date is the day a few months before your cruise (typically 90 days) where you must pay off the entire balance of your cruise or lose your reservation (and perhaps incur a penalty).

In a world where we still do not know when if any cruise (outside of Singapore) will actually sail, it can be a real gut check for some if they should make final payment for a cruise they are not certain will actually occur.

Certainly Royal Caribbean has issued refunds and future cruise credits once cruises are cancelled, and the turnaround time has been generally quick (although there are some outliers that wait months for a return).  Royal Caribbean's official stance is to expect a refund within 45 business days.

With spring break cruises coming up for final payment, a lot of cruisers (including myself) are faced with this dilemma.

Do you want to go on the cruise?

The best way to answer this question is to ask yourself if the cruise were to actually sail, would you want to go on it?

For me, I am still making final payments for my upcoming cruises because if they do actually sail, I want to go on them.

While the short term future of cruises being able to restart is murky at best, eventually one of these sailings is actually going to happen.

On the chance the cruise ship does sail, making final payment is what you will need to do in order to be onboard.

However, if the ambiguity of the whole situation right now, or even perhaps some of the potential changes onboard do not sit well with you, canceling before final payment would be the right course of action for you.

Keep in mind that if you cancel before Royal Caribbean cancels the cruise, you are not eligible for any compensation options offered to guests at that point, including 125% future cruise credit or a full cash refund.

Simply put, the decision to make final payment or not is based on your feelings about going on the cruise if it were to sail.

Your deposit type might force your hand

Something else to think about is what type of cruise fare you initially booked.

If you had booked non-refundable cruise fare and you want a full cash refund for money paid, making final payment and then waiting for Royal Caribbean to cancel the cruise is the only way to get all your money back.

Of course, you could get a 100% future cruise credit or Lift and Shift the reservation to another cruise next year.

By making the final payment, you are assured that when the cruise is officially cancelled by Royal Caribbean, you have the choice to get a full cash refund.

The danger with this strategy of calling the cruise line's bluff is that if the cruise actually sailed, you would then be committed to it (although the Cruise with Confidence program allows you to cancel and get a 100% future cruise credit up to 48 hours before your cruise sails).

My choice

I was facing this exact scenario a few weeks ago  that Maureen is facing today, as final payment for my family's spring break cruise in March on Harmony of the Seas arrived.

Ultimately, I chose to make final payment for the exact reason in this post: if the cruise were to sail, I would want to go on it.

There is lots of uncertainty in all of our lives right now, but I feel you have to make plans to live your life and adjust them when it becomes clear those plans are no longer practical.

It certainly helps I have other cruises that I can roll any future cruise credits forward to, but at the end of the day, I want to get back onboard and am willing to roll the dice on the possibility it may sail.

What would you do?

Share your advice for Maureen in the comments below!

Odyssey of the Seas construction photo update - January 11, 2021

In:
11 Jan 2021

It's a new year, and a new webcam construction photo update of Royal Caribbean's next new cruise ship.

The Meyer Werft webcam has finally been updated with a new photo, after about a month of no photo updates.

Odyssey of the Seas is under construction at the Meyer Werft shipyard in Papenburg, Germany and will be the cruise line's second Quantum Ultra Class ship.

Odyssey of the Seas floated out of her covered dock on November 28, 2020, and has since been moored outside for additional features to be installed onboard.

Photos by Björn Haß

The 169,000 GT cruise liner has an overall length of 347.1 meters, is 41.4 meters wide and can accommodate more than 5000 passengers.

Odyssey will feature a number of firsts onboard, including the first Quantum Class ship with Giovanni’s Italian Kitchen & Wine Bar, a Playmakers Bar location in the SeaPlex, a revamped Adventure Ocean and two-level pool deck.

Read more5 ways Royal Caribbean's Odyssey of the Seas will be different from other Quantum Class ships

Odyssey of the Seas is now the fifth Quantum/Quantum Ultra Class ship to be constructed at Meyer Werft, following Quantum, Anthem, Ovation and Spectrum of the Seas.

Odyssey of the Seas was originally scheduled to be delivered in autumn 2020, but Royal Caribbean delayed that until spring 2021.

What's next for Odyssey of the Seas?

With her float out complete and work being done to install outdoor features, you might be wondering what the next steps are for this ship.

Neither the shipyard nor Royal Caribbean has announced any kind of timeline, but you should expect some key milestones coming up soon.

The ship will need to conduct her conveyance down the River Ems. This is how the ship gets from the inland shipyard to the open ocean.

Once she reaches the ocean, her next step will be to conduct sea trials. During these sea trials, tests are conducted to finalize the performance of the ship. There are sometimes multiple sea trials.

Finally, the ship will be prepared for delivery to Royal Caribbean at which point the ship officially joins the fleet.

Royal Caribbean has scheduled the first sailings of Odyssey of the Seas in April 2021, which means all of this needs to occur before that date.

Royal Caribbean Post Round-Up: January 10, 2021

In:
10 Jan 2021

Welcome to this week's round-up of all the Royal Caribbean news and happenings.  Hope you are staying warm and are ready to cozy up to some great Royal Caribbean fun.

A new bill proposed in the Florida Legislature could overrule Key West's cruise ship ban.

Florida Senate Bill 426: State Preemption of Seaport Regulations, filed on January 5, 2021 by Senator Jim Boyd, aims to give the State of Florida oversight of Florida’s seaport regulations such as the regulation of commerce in state seaports, and to provide exceptions. Boyd’s bill includes language preventing a local government from restricting or regulating commerce in a Florida seaport.

This bill sounds like it could get around Key West's recent ban of cruise ships, which was voted on by Key West residents during the November 2020 election.

Royal Caribbean News

Royal Caribbean Blog Podcast

The 388th episode of the Royal Caribbean Blog Podcast is now available, where Matt talks about how to plan a cruise this year.

There are so many challenges to planning a cruise in 2021, so Matt breaks down what you need to know about preparing for a potential cruise this year.

Please feel free to subscribe via iTunes or RSS, and head over to rate and review the podcast on iTunes if you can! We’d appreciate it.

New RCB Video: Should you make final payment for your cruise?

Have you subscribed to the Royal Caribbean Blog YouTube Channel? We share some great videos there regularly, all about taking a Royal Caribbean cruise! This week, we are sharing our latest video — Should you make final payment for your cruise? — and don’t forget to subscribe here.

Things I've done that I'll never do again on a Royal Caribbean cruise

There are so many things you can do on a Royal Caribbean cruise, but there a few activities or offerings I'll skip next time I'm onboard.

While the vast majority of what the cruise line offers is terrific, there are a few things that I personally did not care for. 

The good news, is I have since learned from these experiences and wanted to share what I came up against to help you decide what to do on your sailing.

Two Royal Caribbean cruise ships will stay in British Virgin Islands temporarily

In:
09 Jan 2021

Royal Caribbean has received permission for two of its cruise ships to remain in the British Virgin Islands (BVI) in a state of warm lay-up.

The BVI Ports Authority announced on Friday that Rhapsody of the Seas and Grandeur of the Seas have been given permission for technical calls and warm lay-ups in Tortola.

Strict health and safety rules were agreed to by both the Port Authority and the cruise line, which will allow the ships to remain in the BVI starting on January 11, 2021 for an initial period of thirty (30) days for a warm lay-up.

Neither ship will have passengers onboard, and the purpose of this agreement is so that the ships can remain in port and refuel, take on provisions and spare parts, and possibly other services.

Acting Managing Director, Oleanvine Maynard said, "Crew members will not be allowed to disembark and there is no access to vessels from shore-based staff during stays in the BVI."

This deal allows Royal Caribbean to take care of necessary maintenance and technical concerns, while the BVI reaps economic benefits.

The BVIPA believes that maintaining a link with and continuing to service the cruising industry in the safe manner proposed with technical calls/warm lay-ups can be a vital part of the rebooting strategy. 

What is a warm lay-up?

When cruise ships are not in use, they are either in warm or cold lay-up. This refers to which state they are in of being temporarily shutdown.

The decision to send a ship into cold lay-up depends on the long term plans the company has for the ship.

Royal Caribbean presented their plans to the BVI Ports Authority about what the ships will do and other details pertaining to a warm lay-up.

Royal Caribbean Group Vice President of Worldwide Operations, Hernan Zini, said the ships will be carrying out refueling, repairs and start-up activities.

All of Royal Caribbean's ships are in a state of warm lay-up, which means the ships can return to service quickly because the machinery, lifesaving equipment and navigational equipment are all well-kept and up to date.

The engine department and deck department remain fairly close to fully manned in a warm lay-up.

Cold lay-ups save money in the short term, but take longer to get back into service once the cruise line wants to reactivate the ship.

However, when a ship goes into cold lay-up, many of the mechanical systems are taken offline, with just the bare essentials left online to preserve the ship. A prolonged cold lay-up can even go as far as to preserve sections of the ship by hermetically sealing off rooms.

Read moreWhat does it mean when a cruise ship goes into cold lay-up?

Spotted: Royal Caribbean changes complimentary drinks offering on Quantum of the Seas

In:
08 Jan 2021

Royal Caribbean has been making changes to its only cruise ship sailing right now, including one that now affects one of the most popular customer loyalty perks.

A guest sailing on Quantum of the Seas received a letter in their stateroom informing the Diamond Plus guest that the complimentary drinks offered each night will be conducted in a different manner.

Y.C. Tan shared a photo of the letter from the Loyalty Ambassador on Quantum of the Seas that listed a change to how guests can get complimentary drinks as part of the Crown and Anchor Society.

Redeeming these are easy - simply provide your SeaPass Card at the time of purchase and the benefits will automatically be applied. You can now redeem your drink vouches all day at any bar.

Read more: Quantum of the Seas live blog posts

Instead of Diamond, Diamond Plus, or Pinnacle guests going to the Diamond Lounge to receive their drinks each evening, they can enjoy four or five drinks per day, per person anywhere and anytime throughout the day.

  • Diamond guests get 4 drinks per day
  • Diamond Plus get 5 drinks per day
  • It is not clear how many Pinnacle guests get

The complimentary drinks are not limited to the Diamond drink menu, but just like a drink package must not exceed a value of above $12. Specialty coffee is allowed as well. 

You also have the option of paying the difference if a drink is above the $12 individual drink limit.

It is unclear if this change will be replicated across Royal Caribbean's fleet of ships once they restart sailings, or this is a change just for Quantum of the Seas in Singapore.

Royal Caribbean's policies have always been different for Asia sailings compared to North American or European cruises, although with the current global health crisis, all policies are subject to change in order to encourage social distancing and best practices.

Read more5 ways to save money on drinks if you are not buying a Royal Caribbean drink package

Mixed thoughts from cruisers

Anytime there is any change to Royal Caribbean's customer loyalty program, there are plenty of strong opinions all around.

Most people seemed okay with the change within the context of social distancing, but are concerned this may be a temporary change that remains in place.

Read more9 Royal Caribbean Cocktails You Need To Know About

Aaron Lewis described this concern in his comment, "I think a lot of these changes are in fact because of Covid. My fear is that once companies learn new ways of doing business, things will never go back to the way they were."

Susan Westfall likes the change for the flexibility it provides, "What I like about this is that you can get drinks anywhere and any time of the day. We are Diamond Plus and usually stop by the lounge for a pre-dinner glass of wine, and have never used all three drinks available to us. However, there have been times when a tropical-type drink by the pool would have been nice. I would have no problem with this change."

Vance Lewis thinks it would be a bad decision to make this a permanent change because it would cut at the cruise line's profitable drink package sales, "For some reason I don’t think that they will keep some of these new changes around permanently because it would decrease the number of drink packages they would sell. If you’re getting four or five free drinks, why get the drink package at all?"

More information

How to avoid the 8 things everyone hates doing on a cruise ship

In:
08 Jan 2021

Nothing is perfect, including going on a cruise. There are going to be pain points you encounter because you are not the only person on the ship and sometimes things happen that we have no control over.

The good news is with a little bit of knowledge and planning, you can reduce these potential problems into minute blips on the radar of fun, instead of a "my vacation is ruined" kind of occurrence.

Before you get on a cruise ship, here are 8 things we all deal with on a cruise and how to get around all of them.

Getting seasick

It is unlikely you will get seasick on your cruise, but it can happen to just about anyone.  

Royal Caribbean ships are massive vessels, equipped with precise GPS and stabilizing technology. Moreover, the Captain will regularly plot courses that take optimal routes for guest comfort.

The good news is that even if you do get seasick, feeling better quickly is very easy if you know what to do.  You can take over the counter medications or homeopathic treatments to combat the effects quickly.  Eating a green apple or something with ginger has also proven to be effective.

If you are truly concerned about getting seasick, talk to your physician about a prescription for a scopolamine patch that you wear behind your ear during the duration of the cruise.

Read moreHow To Avoid Getting Sick on a Cruise

Pushy spa selling

Upsells are something no one enjoys, but sales people wouldn't do them if they didn't work.

When you schedule a spa treatment onboard, it is typical to be at least told about certain products you can buy to bring home to help combat whatever ailment or life-improving scenario that you are facing.

If you prefer to avoid the upsell all together, politely inform the crew member giving you the spa treatment at the very beginning you are not interested in purchasing any products today.  

Read moreFirst time cruisers: Royal Caribbean's Vitality Spa

Sitting with strangers

There are some occasions on a cruise where you might have to sit with other cruisers that you do not know.

Sometimes, being seated with someone you do not know is not desirable, so if you want to avoid being seated with other guests, here are a few tricks to try.

The most common scenario for being seated with strangers is in the main dining room. Speak to the head waiter about arranging for a private table.  This is usually not a problem, but you may have to wait a bit longer to be seated.

You will not have to worry about being seated with other guests at any of the specialty restaurants, except for Izumi hibachi or Chef's Table.  The teppanyaki dining is at communal tables, so the only way around this problem would be to buy up the entire table.

Nearly all shore excursions are group tours, so the only way around the problem is a private tour.  If you prefer to arrange your tours through Royal Caribbean, check out the Private Journeys option.

Private Journeys is the cruise line's personalized shore excursion service where you can create a tour just for your group that does exactly what you want.

Read moreHow to not eat with strangers on a Royal Caribbean cruise

Stopping to do the safety drill

We all understand the importance of safety, but nothing puts a dent in your cruise fun faster than the safety drill.

Known as the muster drill, this is an obligatory drill required by maritime law where you learn about what to do in the event of an emergency onboard.

The good news is Royal Caribbean has completely changed the safety drill, so the days of going to an outer deck and lining up to hear about how to wear a life jacket are over.

The new eMuster option will be conducted via your smart device or stateroom television, and allow you to conduct the drill at your leisure on the first day of the sailing and then simply report to your muster station to complete the process.

This new approach to the safety drill is not only faster, but does not require the entire ship to stop in its tracks.

Read more6 really interesting facts about Royal Caribbean's new cruise safety drill

Chair hogs

If you are dreaming of grabbing a seat by the pool and enjoying a lovely day at sea, you may find the first step of that dream harder than you thought.

Commonly guests will wake up early to reserve chairs at the pool, only to return hours later to actually occupy them.

There are two ways around this problem: wake up earlier than them and get there first, or go elsewhere for a chair.

There are lots of deck chairs on your ship, and if you get up to the pool deck by mid-morning, you should have no issue getting a chair.

Another alternative is to look for chairs on other areas of the deck. You will find deck chairs away from the pool, but still offering plenty of sun and the ocean air at the forward and aft ends of the pool deck. Some ships even have hammocks and other comfortable seating in these areas.

Lines for activities

Water slides, stage shows, and even the main dining room all have one thing in common: a lot of people want to get in at the same time. The result are lines can develop.

The best advice for avoiding lines on your cruise is to either arrive earlier or later.

In the case of a line for the dining room, simply wait it out. Eventually the line will dissipate, and you could easily wait it out at a nearby bar until the line goes away.

Lines for a show at the theater can be avoided on Oasis or Quantum Class ships by reserving entertainment ahead of time.  If you are on a different ship, try to get to the theater 15-20 minutes before show time before the line develops.

Likewise, lines for signature activities are best avoided by getting there right when they open for the day, or in the late afternoon when a lot of people start getting ready for dinner.,

You can also find short lines for water slides, the Flowrider and more by trying them on the first day of your cruise or when your ship is in port and most other guests are on shore.

Read moreHow to avoid the most irritating lines on a Royal Caribbean cruise

Packing on the last day

The only thing worse than the realization your cruise is coming to an end is remembering you have to pack everything up too.

While packing for a cruise vacation can be fun, packing to go home stinks.

The best advice I received is to leave a piece of luggage open in your closet and fold dirty laundry in there as you discard it.  If you do this everyday, you can reduce the amount you have to pack on the final day.

Read moreThe worst cruise packing mistakes to avoid

Gaining weight

We all may think we can avoid temptation of overindulging on a cruise, but more than likely it will happen anyway.

Whether you have a sweet tooth, or simply find a lot more food than usual to try, gaining weight on a cruise vacation is not unheard of at all.

Besides skipping some of these foods, there are a few good strategies to allow you to have your cake and eat it too.

Skipping the elevator and using the stairs will burn off a few extra calories, especially over the course of your cruise.

All Royal Caribbean ships have a fitness center that offer free weights, machines, and even fitness classes. Most of the gym is complimentary (the fitness classes usually cost extra), but you don't have to abandon your gym routine while on a cruise.  

There is also a jogging track on every ship, if you prefer some outdoor activity.

The main dining room menu will also notate certain options that are a healthier choice, to make choosing the right entree easier for you.

Read moreGuide to Royal Caribbean's gym and exercise programs

Royal Caribbean condemns "inexcusable acts" of violence at Capitol

In:
07 Jan 2021

Less than a day after a mob of pro-Trump supporters violently stormed the Capitol building in Washington, D.C., Royal Caribbean sent an email to all of its employees to address the outrage the incident caused.

Photo by Leah Millis/Reuters

An email was sent to all Royal Caribbean employees on Thursday morning, which was shared with travel advisors.

It is not clear which Royal Caribbean executive wrote the email, but the message shares a combination of sadness, outrage, as well as hope for the future.

I had intended to make my first message of 2021 a message of hope and warm wishes. And I will still do that.

 

But for now, I am wracked with outrage, overcome with grief and worried for our country. The inexcusable acts of desecration on one of our most valued institutions should shock and appall all who love America and the democracy that we are so rightly proud of.

 

Worse, I am sad. Such anti-democratic, violent acts as we have witnessed today have crossed a long-respected line. The world has seen too many examples of mob rule, and the attack on the Capitol today will live in history as one of the more outrageous of such mob actions. There is no excuse for what happened, and I hope the thugs who perpetrated it are properly punished.

 

However, as saddened as I am, I am not discouraged. Indeed, I am hopeful. These pathetic hoodlums have gotten their moment of TV coverage. But our democracy was never in doubt.  Our institutions stood strong and performed their lawful functions. Congress has, in accordance with the constitution, certified the election. In fact, despite all the rhetoric and posturing, the actual certification process was boring — as it should be.

 

There will always be those who insist that things be their way regardless of consequences. I assume that almost half of those reading this letter preferred Trump and the rest preferred Biden.  Good for you. That is democracy and it is one of our most precious gifts. Many of you know that I love to argue . . . The challenge, the give and take all work to help us understand each other’s views and maybe change our minds.

 

The worst part of this vicious attack on the Capitol wasn’t the damage to the building or its contents. Rather, I think the worst part was the attempt to undermine faith and confidence in our institutions. And that this effort was encouraged by inexcusable rhetoric from some of our leaders. Fortunately, that effort failed. As President Bush said, “This is how election results are disputed in a banana republic — not our democratic republic.”

 

But let’s remember the important point — our society won. Our democracy prevailed. Our country will move on. This has been a terrible day for America. But it can only become more than a minor sideshow if we — the American people — allow it to. As Vice President Pence so rightly said from the podium after the interruption, “Violence never wins.  Freedom wins.” The Vice President went on to say, “This is still the people’s house.  Let’s get back to work.”

 

I, for one, will sleep well tonight. I take courage from the universal disapproval this outrage provoked. America is strong, and I am confident that we will not allow the despicable acts of a few to drive the rest of us to overreact.

 

I look forward to writing a true New Year’s greeting to you all in the near future. I promise it will be forward looking and discussing what can make us better, not more divided.

The email to all employees seems to have been originally planned as a new year welcome, but felt necessary to be sent given the significant actions that took place.

There are quotes former President George W. Bush, as well as Vice President Mike Pence in the letter, while touching on the important takeaway that the democratic institution of this country continues.

The so-called insurrection that took place on Wednesday at the Capitol claimed the lives of four people, and horrified many to see such an event take place in the capital of the United States.

The Metropolitan Police Department reports at least 14 officers were wounded during the demonstrations. Two officers were hospitalized, including one who sustained serious injuries after he was pulled into a crowd and assaulted, police said. 

So far there have been at least 70 arrests. 

Washington D.C. Mayor Muriel Bowser said there will be an extension of the public emergency for the next 15 days.

Is Royal Caribbean all inclusive?

In:
07 Jan 2021

Royal Caribbean cruises include entertainment, dining, and will take you to different ports, but are they truly all-inclusive?

The idea of paying one price and then having your entire vacation taken care of is certainly appealing to a lot of people.

Alas, Royal Caribbean cruises are not all inclusive and have never been truly all-inclusive, but it does include a tremendous amount of value for what you pay. Royal Caribbean's pricing model has traditionally been to include a base experience, and allow guests to pay for add-ons they they want.

There are some luxury lines that are much closer to all-inclusive, but generally speaking, mass market cruise lines are rarely inclusive of everything.

Part of the rationale for keeping the experience not inclusive of everything is it helps keep the entry price lower, as well as not include things people don't want and is part of the price.

Despite the fact they are not all-inclusive, a Royal Caribbean cruise still packs a lot to enjoy, including:

  • Your stateroom
  • Complimentary meal service throughout the cruise for all meals and snacks
  • Activities and things to do onboard the ship
  • Supervised programming for children and teens
  • Fitness center
  • Sports activities
  • Pools and outdoor amenities
  • Royal Caribbean's app

The exact list of what is included depends on your ship and stateroom you choose, but you can absolutely go on a cruise and never spend another penny on extras.  

The reality is most people will opt to purchase some add-ons and extras that are not included with the cruise fare.  Here is what you can expect to find that will cost extra:

  • Gratuities
  • Gambling in the casino
  • Alcoholic beverages
  • Specialty coffees and teas
  • Soft drinks
  • Shore excursions
  • WiFi access
  • Arcade games
  • Spa services
  • Specialty restaurants
  • Souvenirs
  • Phone calls onboard
  • Medical attention

Star Class

The closest thing Royal Caribbean has to all inclusive is for guests who stay in the most expensive suites on the newest ships.

Star Class suites on Oasis and Quantum Class ships include a lot of extras that would ordinarily cost extra, including beverages, specialty restaurants, wifi access and more.

Just like a traditional all inclusive resort, being in one of these suites does not include everything, as your gratuities, shore excursions, souvenirs and spa appoints still cost extra.

Of course, Star Class suites are not going to be an inexpensive option.

If your goal is to truly pay one price and have the most possible included with your cruise fare without buying extra add-ons, booking a Star Class suite is probably the closest you can get on Royal Caribbean.

Read more: What is Star Class?

How to make it all inclusive

While there is no option to turn your cruise into an all-inclusive option, you can purchase certain packages to get a lot closer to it.

Royal Caribbean offers a variety of add-ons that you can pre-purchase before your cruise begins in order to leave less costs for once you are onboard the ship.

Some can be purchased on the ship as well, but the cruise line generally discounts these packages if you buy them before the sailing begins.

Gratuities

Gratuities cover the services provided by your stateroom attendant and dining room staff, and it is an obligatory charge that is normally accrued every day of the cruise and charged per person in your group.

You have the choice of pre-paying gratuities before the cruise, or paying it on the ship.

By having your travel agent pre-pay gratuities, you can take care of that cost before you set sail.

Read moreShould you prepay gratuities?

Drink Packages

Your Royal Caribbean cruise includes some beverages, but if you want to enjoy beer, cocktails, sodas or lattes, you will have to pay for them as you go onboard.

Pay as you go is fine for an occasional drink here or there, but if you think you might consume more than one or two, or you simply want to enjoy unlimited beverages for a fixed price, then a Royal Caribbean drink package is for you.

Drink packages can be purchased before the cruise or once onboard, and include unlimited drinks for whichever package you buy.

  • Deluxe Beverage Package: Includes, beer, wine by the glass, cocktails, juices, soda, coffees, tea, bottled water.
  • Refreshment Package: Includes non-alcoholic beverages, juices, soda, coffees, tea, bottled water.
  • Classic Soda Package: Soft drinks only

Beverage packages are extremely popular because they work as advertised: pay a flat cost and enjoy unlimited drinks (although there are a few exceptions to what the drink packages include).

If you do want to buy a drink package, be sure to buy it before the cruise to get a discount.

Read moreIs the drink package worth it on Royal Caribbean?

WiFi

If you want internet access, you will have to pay for it while on your cruise ship.

Just like the drink package, there are unlimited wifi packages you can purchase for the duration of your sailing.

Internet packages are based on how many devices you want to use at one time. You can sign out and sign in with unlimited devices, but the package allows between 1 and 5 devices to be connected at the same time.

Read moreIs Royal Caribbean WiFi worth it?

Specialty dining

Specialty restaurants are very popular on Royal Caribbean, and you can either pre-book certain restaurants before your cruise or purchase a dining package.

The unlimited dining package would be the closest thing to get to all-inclusive, as it includes dinner every night and lunch on sea days in specialty restaurants.

The "catch" with any dining package is you must wait to make reservations until you are onboard.  As long as you make reservations on the first day, there is rarely an issue with getting a spot on any day of your cruise.

You could purchase individual restaurant reservations as well before the cruise in order to pre-pay that, but if you are going to eat at more than 2 specialty restaurants, a dining package makes more financial sense.

Read moreHow to know if you should buy a Royal Caribbean dining package

Photos

You will find many photo opportunties every day of your cruise, where ship photographers set up spots you and your family can pose for photos in front of backdrops or outdoors.

These photos will cost you extra, with each photo you want available for purchase in different sizes.

Royal Caribbean offers photo packages, including an unlimited photo package.

9 Questions you should always ask on a Royal Caribbean cruise

In:
07 Jan 2021

No matter how many cruises you have been on, maximizing your cruise experience is important to everyone.

In order to have the best time possible, there are some important times you should speak to a travel agent, crew member, or even your own family to talk about an issue that can either improve your cruise, or prevent a problem from occurring.

One of the biggest mistakes someone on a cruise ship will make is not saying something if they encounter a problem.  No one wants to be a bother, but the crew members are there to make your vacation as seamless as possible.

1. Can I have my food without that?

Whether you have a food allergy or simply do not like a particular ingredient, always ask the crew member if you can have your meal made without it.

Crew members in the main dining room, Windjammer buffet, or any other dining venue are happy to adjust ingredients to make sure it is to your liking. Food allergies are a major reason many people need a dish adjusted, but you can also ask for changes out of personal preference.

If you want extra cheese, no onions, or sauce on the side, you should absolutely let the crew member taking your order know how you like your food.

It is a good idea if you have a food allergy to speak to the head waiter on the first day of the cruise to ensure the chef can prepare your meal exactly the way you need it, without a delay. 

Once you speak with him or her, you can convey any special requests you may have and get it in place for the rest of your cruise.

You can also send an e-mail request to [email protected]; please include in the e-mail the guests' names, booking number, ship name and sail date.  It's best to make requests like this at least 90 days in advance of your sailing.

Read more25 must-read Royal Caribbean dining secrets

2. Is there a better price?

Just because you booked your cruise, shore excursion or drink package does not mean you are done getting the best price out there.

Prices change, and Royal Caribbean allows a great deal of flexibility in rebooking under the lower price.

Whenever a new sale is announced, it is a good idea to ask your travel agent if the cruise you have booked is any cheaper.  In most countries, you can rebook your cruise at the lower price with no penalty up until final payment date.

Under the Cruise with Confidence program, Royal Caribbean has extended the ability to re-price cruises even after final payment with an expanded Best Price Guarantee program. For the time being, you can reprice your cruise all the way up to 48 hours before it sails if there is a price drop.

The prices of cruise add-ons, like ship wifi, beverage packages, excursions, and specialty dining packages can vary quite a lot.  You can easily cancel the purchase and then re-purchase the same item if you find a better price later.

Read moreHow far in advance should I book a cruise to get the best price?

3. What else is open right now?

When it is time to eat any meal, do not assume your choices are only the main dining room or Windjammer.

Royal Caribbean's cruise ships offer a lot of dining choices, and you should always look at the full breadth of choices for where you can dine at for any meal.

Embarkation day is the perfect time to put this plan into action.  Nearly everyone goes to the Windjammer after they get on the cruise ship, but you can also get food at places like Park Cafe, Cafe Promenade or even a specialty restaurant.

If your ship has Solarium Bistro, this is a vastly underrated complimentary restaurant available for all meals on Oasis and Quantum Class ships.

Johnny Rockets is complimentary for breakfast on Oasis Class ships, and has a fee for lunch and dinner on all ships.

Consult the Cruise Compass for a list of which restaurants are open before you head to the "usual spot".  You can save time and maybe even find something else equally good to enjoy.

Read moreThe 25 BEST Royal Caribbean tips, tricks & hidden secrets!

4. Can I come back later?

No one likes waiting in line, so if you run into a line of people, you should determine if you really need to wait right now.

Sometimes you have no choice to wait in line, such as for a show, but if you run into a line of people waiting for the main dining room, guest services, water slides, or ordering drinks at a bar, you might want to reconsider.

Just like deciding where to eat, you may find it advantageous to come back again later when the line is shorter, or to a different venue entirely.

If you are a suite guest, avoid lines at Guest Services by speaking to the suite concierge.

Long line for the dining room? Grab a drink at a nearby bar until the line diminishes.

Water slide line backed up? Come back closer to dinner time or right when they open in the morning.

Waiting in a line is not completely avoidable, but there are many times when lines can be circumvented by thinking about alternate options.

Read moreHow to avoid the most irritating lines on a Royal Caribbean cruise

5. Am I wasting money right now?

No one wants to waste money on vacation, so it is important to think about what you are buying to ensure you are staying within your budget.

Royal Caribbean is a business after all, and they have some well-thought out ways to get you to spend more money.  When you purchase an unlimited dining package, The Key, or a drink package, you want to make sure you are getting your money's worth out of them.

Before you purchase an add-on, consider your habits and realistically how you think you will take advantage of it. Does it make more sense to buy a 3-night dining package instead of the unlimited dining package? Would you be better off checking your email at free/low cost wifi spots in the islands you are visiting rather than a wifi package?

If you do go ahead with the purchase, think about how to best maximize the value.  Don't skip meals with the dining packages, visit the concierge lounge each night if you are staying in a suite, go to all the limited access opportunities if you bought The Key.

Not fully taking advantage of what you are paying for will end up costing you in the long run, so be certain you are getting all the value from what you spent.

Read moreHow to maximize the value of a cruise ship suite

6. Do I have all the documentation for this cruise?

A common rookie mistake is not checking that you have all the right documentation for a cruise.

If you don't have a passport, be sure to get one. If you do have a passport, double check the expiration date that it will not expire before your cruise ends.

Make sure you booked the cruise under your legal name, which matches what your passport has listed.

Not only should you ask this question, but ask it well in advance of your cruise. All too often, people dig out their passports or birth certificates only to realize it is too late to change things.

Read moreDo you need a passport for a cruise?

7. Will we enjoy this shore excursion?

You might already be in the practice of asking this question, especially if you’ve got kids. When you book a shore excursion, think about everyone in your group and if they will actually enjoy the tour you are going to book.

If someone has mobility issues, will this tour be an issue for that person to get around? Does the excursion you booked that includes lunch have something your children will actually eat? Is your fear of heights going to prevent you from enjoying the zip line?

There are a lot of great tours to choose from, so be sure to double check that it is truly a good fit and you and your family are up to the challenges or demands it may have.

This is especially true of younger children, where there are age restrictions. Just because your child is old enough, does not mean they are necessarily ready to tackle the tour and the last thing you want to do is have a meltdown or crying fit. Some tours could be too intimidating, or physically demanding for the kids, so be realistic about what you book.

A good strategy might be to look for a YouTube video of that tour (or something similar) before your trip to get a sense of if it will be a good fit. You do not want to try to push them to try something that could ruin both of your experiences.

Read moreA complete guide to picking the perfect shore excursions

8. Can you help me with this problem?

Perhaps the most important question you can ask onboard is how to get a problem you are encountering fixed.

If something is disappointing you, or not as expected, you should seek out a crew member to remedy the problem.

Whether it is a broken fixture in your stateroom, another guest causing a problem, or a medical concern, don't just suck it up and let it ruin your cruise.

Instead, speak up and ask a crew member politely how they can assist in getting this problem resolved. 

Crew members are there to make your cruise fantastic, and they will do what they can to address your concerns. Even if you think there probably is no chance they can do something, you never know the lengths crew will go to enhance your trip.

Read moreThe top crew members to find if you have a problem onboard your cruise

9. How are you?

This may seem trivial, but you should absolutely feel free to strike up a conversation with a crew member.

Crew members work very hard, and they are also very friendly and great to talk to (provided they are not super busy with their duties at the moment).

If you are at a bar, or walking out of your stateroom, or at dinner, ask the crew member nearby who is your waiter, attendant or officer about themselves and how long they have worked for the cruise line.  Perhaps ask them for advice on what they like to do in the ports you will be visiting on a cruise.  Crew members are knowledgeable, helpful, and can be a great resource.

Asking someone how they are doing is not limited to crew members, so be sure to also be as friendly to your fellow guests. You never know what new friends you can make on a cruise.

Read more10 of our favorite Royal Caribbean crew members

Royal Caribbean Blog Podcast Episode - How do you plan a 2021 cruise?

In:
06 Jan 2021

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How the heck do you plan a cruise in 2021? I share my thoughts on how to approach it.

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