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Quantum of the Seas to sail to Alaska for the first time in 2021

In:
18 Mar 2020

Royal Caribbean announced that Quantum of the Seas will sail from the Pacific Northwest for the first time when she calls Seattle home in May 2021.

Quantum will join Ovation of the Seas to offer 7-night cruises, leaving on Mondays.

Quantum’s summer 2021 Alaska itineraries open for sale today. The additional cruises build on Royal Caribbean’s previously announced summer deployment for Ovation, Radiance and Serenade of the Seas, sailing from Seattle, Vancouver, British Columbia, and Seward, Alaska.

Quantum of the Seas will begin her Alaska itineraries with a May 10 sailing, and her season will extend through the end of September 2021.

The addition of Quantum of the Seas to the Alaska 2021 season was no simple task, and it appears Royal Caribbean has been working for months to make this change.  A source confirms that the decision to move Quantum was made late last year.

Quantum of the Seas sailed for a brief period out of Bayonne, New Jersey when she debuted in 2014, but since 2015 has been sailing in Asia.

Video: Is a suite on Royal Caribbean worth it?

In:
17 Mar 2020

Perhaps no stateroom category is as enticing to book as a suite, but is all that space and service worth the bigger price tag?

Suites are all about splurging, and I have a look at what you get in a suite, and what to consider if this sounds like a great option for your family.

And if you love this video, there’s plenty more for you to enjoy over on our Royal Caribbean Blog YouTube Channel!

By the way, have you subscribed yet? Be sure to subscribe to our channel and never miss a single video!

So check out the video and then let us know: Do you think a suite is worth the extra cost?

Freedom of the Seas denied entry to return to San Juan and will remain at sea for two extra days

In:
15 Mar 2020

Guests onboard Royal Caribbean's Freedom of the Seas are reporting the ship was denied entry to San Juan, Puerto Rico and as a result, is heading to Miami, Florida to disembark.

The cruise was scheduled to end today, but instead will add two more days to the sailing and let guests leave in Miami.

The ship was concluding a 7-night Southern Caribbean sailing, with San Juan being Freedom's homeport.

Our friends from EatSleepCruise.com are onboard Freedom of the Seas can corroborate the reporting.

A letter to guests indicates the Port Authorities of Puerto Rico advised Royal Caribbean that they have closed the port to cruise ships.

 

Freedom of the Seas has no reported cases of COVID-19 onboard, and the cruise line has been employing extra stringent sanitization methods. Moreover, Freedom of the Seas had no issues visiting any of her scheduled ports of call during the sailing.

Any internet, beverage or dining packages purchased for the cruise will automatically be extended for guests at no additional cost for the extra cruise days, along with a complimentary hour of wifi access so that guests may make necessary travel arrangements.

Freedom of the Seas is one of the last Royal Caribbean ships still at sea, having departed before Royal Caribbean announced a global suspension of its cruises for 30 days due to the Coronavirus pandemic.

Allure of the Seas amplification postponed due to Spain's port closure from Coronavirus fears

In:
14 Mar 2020

It appears Allure of the Seas scheduled $165 million amplification is on hold temporarily while all of Spain's ports are closed for at least two weeks due to the Coronavirus pandemic.

Oasis of the Seas in Cadiz, Spain during her 2019 Royal Amplification

Local media reports in Spain say that Allure of the Seas was scheduled to undergo the Royal Amplification at the Navantia shipyard in Cadiz, Spain, but that has been postponed.

Spain's Council of Ministers announced that in an effort to avoid Coronavirus, cruise ships from any origin will not be permitted to visit Spanish ports between March 13 and 26.

No official word by Royal Caribbean on the impact, if any, on the timetable for Allure to rejoin the fleet. The delay in work may be mitigated by a number of other Coronavirus travel restrictions and port closures in Europe that have the entire European cruise season in doubt.

Once the work begins, Allure of the Seas will undergo a 58-day, $165 million transformation that will add new features, including the Ultimate Abyss, the tallest slide at sea; The Perfect Storm trio of waterslides, completely redesigned Adventure Ocean kids and teens spaces, the first Giovanni’s Italian Kitchen & Wine Bar, and Music Hall.

Allure was scheduled to resume sailings in May 2020 with 7-night Western Mediterranean cruises sailing roundtrip out of Barcelona.

Royal Caribbean announces refunds for cancelled sailings during temporary cruise suspension due to Coronavirus pandemic

In:
13 Mar 2020

Royal Caribbean has announced its refund policy for guests affected by canceled sailings between March 14 and April 10, 2020.

Royal Caribbean has voluntarily suspended its US sailings for 30 days due to the gravity of the public health crisis confronting the United States in the form of COVID-19.

Guests on affected sailings between March 14 - April 10, 2020 will automatically receive a 125% Future Cruise Credit that can be used anytime before December 31, 2021. Future Cruise Credits will be automatically issued on Monday, April 13, 2020 via email.

If a guest prefers a full refund instead of a Future Cruise Credit, they can get a 100% refund instead. Guests have up until December 31, 2021 to request a full refund. Refunds can be expected 30 days after submitting the request.

Refund requests can be done automatically via Royal Caribbean's form, or by calling Royal Caribbean.

Any pre-purchased amenities and packages, such as internet, beverage packages, dining or RoyalUp upgrades, will automatically be refunded.

If you purchased air or hotel through Royal Caribbean, these will be automatically refunded to you as well.

Royal Caribbean to suspend cruises for 30 day due to coronavirus

In:
13 Mar 2020

Royal Caribbean International announced it will voluntarily suspend all operations of its cruise ships for 30 days due to the Coronavirus epidemic.

Beginning at midnight on March 14, Royal Caribbean will pause the fleet's United States sailings for 30 days. In addition, the global fleet will be suspened at midnight on March 15.

"We are reaching out to our guests to help them work through this disruption to their vacations, and we are truly sorry for their inconvenience. We are also communicating with our crew to work out the issues this decision presents for them. We know this adds great stress to our guests, employees and crew, and we are working to minimize the disruption."

5:37 UPDATE: Cruises that depart US ports before midnight and international cruises will operate their scheduled itineraries. U.S. ships already at sea will finish their itineraries as planned.

6:56 UPDATE: Vicki Freed, Royal Caribbean International's Senior Vice President of Sales, Trade Support and Service, reports US sailings will resume operations on April 11, 2020.

8:24PM UPDATE: Royal Caribbean has released refund options for guests affected by this shutdown.

MARCH 14 10:57AM UPDATE: Royal Caribbean has decided to suspend the sailings of our fleet globally at midnight tonight. All current sailings will conclude as scheduled. Royal Caribbean expects to return to service on April 11, 2020.

Royal Caribbean joins a number of other cruise lines who also voluntarily shut down temporarily in hope they can reopen when the COVID-19 outbreak slows down, including Princess Cruises, MSC Cruises, Disney Cruise Line and others.

Prior to shutting down, Royal Caribbean attempted to provide confidence to consumers by greatly expanding the window to cancel a cruise up until 48 hours

Earlier on Friday, Norwegian Cruise Line also announced they would temporarily shut down until mid-April.

Royal Caribbean Cruises Ltd. Chairman offers message of support to travel industry in midst of Coronavirus pandemic

In:
13 Mar 2020

Royal Caribbean Cruises Ltd. Chairman and CEO Richard Fain reached out to travel agents to offer words of encouragement during a time when Coronavirus is dominating the news, and many people's travel plans.

"I just want to say one thing: breathe. Step back, shake a little stress out of your shoulders, and breathe. All of us in the cruise industry are working as hard as we can to help get us through this difficult time."

In a recorded video, Mr. Fain spoke to the current situation, and offered words of encouragement to continue on, and that this will all eventually pass.

"It's a long road ahead on the home front, and it's important to keep your focus on helping each other get through this challenging time."

This is the second video Mr. Fain has produced that is aimed at the travel partners that Royal Caribbean relies on, although his message is more universal than just travel professionals. Earlier this month, Mr. Fain shared a video message to reassure everyone that the Coronavirus threat will eventually pass.

Royal Caribbean denies boarding to anyone over 70 without doctor's clearance

In:
12 Mar 2020

Royal Caribbean has updated its coronavirus protocols effective Monday, March 16, boarding will be denied to any person age 70 or older, unless the guest provides written verification from a qualified treating physician that certifies the person has no severe, chronic medical condition and is fit to travel.

In addition, boarding will be denied to any person with a severe, chronic medical condition, including those specified by the CDC.

Guests of all ages will be screened prior to boarding, regarding underlying health issues that may prevent them from sailing, i.e.  chronic heart, lung, liver, or kidney disease, diabetes, HIV/AIDS, or cancer.

For guests 70 years or older, they can have this letter template filled out by a physician.

This new policy is in addition to the cruise line's enhanced screening policy that include mandatory temperature screenings, denial of boarding to anyone that has been to mainland China, Hong Kong, Macau, Europe, Iran, or South Korea 15-20 days prior to embarkation.

Royal Caribbean has also implemented additional protocols that include professional medical treatment; isolation of unwell individuals from the general ship population; and intensified ship cleaning, air filtration, and sanitization procedures.

Royal Caribbean releases Short Caribbean 2021-2022 itineraries

In:
12 Mar 2020

Royal Caribbean has released its Short Caribbean sailings for May 2021 - April 2022 and they are now available for booking.

Adventure of the Seas will sail out of Galveston, offering 4- and 5-night Western Caribbean sailings.

Brilliance of the Seas will alternate homeports between Tampa and Miami.  While in Tampa, she will offer 4- and 5-night Western Caribbean sailings.  Her summer season will take her to Miami, where she will sail 6- and 8-night itineraries to the Western and Southern Caribbean.

Explorer of the Seas will reposition from Miami to Galveston in April 2021, and then offer 4- and 5-night Western Caribbean sailings.  She then moves back to Miami in October 2021, to offer longer Southern and Western cruises.

Independence of the Seas will start off her season in Fort Lauderdale, offering 3- and 4-night sailings to the Bahamas and Perfect Day at CocoCay.  In November 2021, she will move up to her new homeport of Port Canaveral and sail 3- and 4-night Bahamas & Perfect Day itineraries.

Mariner of the Seas will remain in Port Canaveral, but shift to 4- and 5-night Caribbean and Bahamas sailings in November 2021.

Navigator of the Seas will remain in Miami, offering 3- and 4-night Bahamas & Perfect Day itineraries.

You can view all of the new sailings available to book here:

The new sailings are available to book immediately.

Video: Spectrum of the Seas Humanitarian Cruise for Australian Bushfire First Responders

In:
11 Mar 2020

When Royal Caribbean decided to move Spectrum of the Seas out of Asia due to the Coronavirus outbreak, the cruise line took this opportunity to give back to the first responders of Australia.

A number of complimentary humanitarian sailings were offered in support of Australia's volunteer first responder community, who worked tirelessly during the recent bushfire crisis. 

Volunteers and their families were invited from all over Australia to sail on Spectrum of the Seas.

Royal Caribbean worked with state-based volunteer agencies directly to notify and encourage eligible volunteers to register for their complimentary cruise. The company partnered with Lifeline to provide individual support sessions for any guests who have been impacted by the bushfires and need to talk through calling the Bushfire Recovery line 13HELP on 13 43 57.

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