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Royal Caribbean's new Chief Meteorologist worries about the weather for your cruise so you don't have to

In:
19 Aug 2023

Royal Caribbean has a new weather expert on staff who's job it is track bad weather and ensure cruise ships aren't near potential problems.

Craig Setzer at work

Craig Setzer is the company's new Chief Meteorologist, and as as we know, the only chief meteorologist working in the cruise industry.

Mr. Setzer took on his new role in August, and has over 25 years of experience in the field. He's an Emmy-winning former TV Meteorologist, having worked at CBS News and a few local television stations. In fact, he was CBS' Chief Meteorologist.

He also remains involved with the National Hurricane Center, teaching at World Meteorological Organization workshops, and presenting at American Meteorological Society conferences around the country.

Craig Setzer at CBS

Following his television career, he spent considerable time in providing his expertise in court cases related to marine weather, atmospheric lighting and visibility, storm-related damage and losses, wind drift, and human exposure in extreme conditions. 

Mr. Setzer posted on his Twitter account that working with Royal Caribbean is a dream role, "It’s a dream job utilizing my tropical & marine meteorology experience and allowing me to explore/advance operational maritime science in a way I couldn’t before."

Craig Setzer tweet

According to Royal Caribbean Group's job posting for the Chief Meteorologist position earlier this year, Mr. Setzer will be responsible for providing expert analysis of weather systems, such as hurricanes, typhoons and any other kind of severe weather that could impact cruise ship sailings.

His guidance to the fleet with weather-related support and guidance is what ensures ships can alter itineraries, or simply take a different route to ensure a safe and comfortable experience for passengers.

Storm in Port Canaveral

Royal Caribbean was the first line to create the role of a meteorologist following a weather-related incident involving a Royal Caribbean ship in 2016.  

Historically, cruise lines used outside vendors to provide them with forecasts. 

After an internal investigation of the unsettling event, the cruise line decided they needed an in-house, dedicated resource.

Since then, the cruise line decided it was time to mitigate the chances of that sort of event from happening again by hiring someone in-house to provide better direction.

Royal Caribbean's first Chief Meteorologist, James Van Fleet, also came from a television background, and worked in the role from its inception until earlier this year when it was announced he was leaving the position.

Already busy tracking storms

hurricane-winds-hurricane-season

If Mr. Setzer's social media postings are any indication, he's been busy tracking weather events in just the first few weeks on the job.

Hurricane Hilary is headed towards California, and he's been sharing key details about the intensity of the storm and what people can really expect.

He debunked some headlines related to the storm, sharing that he expects the storm to be much weaker by the time it reaches the United States.

Tweet by Craig Setzer

"Some folks see this headline, 
...HILARY IS A LARGE AND POWERFUL CATEGORY 4 HURRICANE...
& see the center point cone headed toward California, thinking cat 4 is going to hit California. That's not correct."

"Looking at the forecast details reveal Hilary will be a much weaker but very wet storm by the time it reaches the US. Flooding will be main threat for Calif, AZ, much of the western US."

Royal Caribbean's Navigator of the Seas had her itinerary changed, and Mr. Setzer was involved in that decision.

Letter sent to passengers on Navigator of the Seas

RoyalCaribbeanBlog reader YoungFamilyExplorers shared a photo of a letter sent to passengers onboard the cruise ship with the new times in port, and the decision was made with the assistance of the Chief Meteorologist. 

Of course, he's also focused on the Atlantic for tropical storm development.  Hurricanes in the Atlantic are usually where the greatest impact to itineraries occur.

The U.S. government's National Oceanic and Atmospheric Administration (NOAA) originally predicted a "near-normal" year with 12 to 17 named storms for the 2023 hurricane season, with five to nine would become hurricanes.

NOAA increased its forecast on August 10 to a prediction of an "above normal" year for hurricanes, because of record-warm sea surface temperatures.

The new prediction is for 14 to 21 named storms for the season as a whole, of which six to 11 could become hurricanes. Two to five could become major hurricanes, according to NOAA.

The Atlantic hurricane season runs between June 1 and November 30.

Royal Caribbean Blog Podcast Episode - First time trying Royal Caribbean

In:
17 Aug 2023

Listen to the Show

Craig has never cruised Royal Caribbean, but gave it a try after sailing other lines.

Share with me your thoughts, questions and comments via...

On this episode:
Running time:

Fear not: Royal Caribbean CEO declares cruise line won't charge for pizza to delight of fans

In:
17 Aug 2023

Fear not, Royal Caribbean won't be charging you for pizza on your next cruise.

Sorrento's on Allure

A customer survey made its way around the internet that posed the question if people would consider paying extra for the pizza that is currently free onboard.

Cruise fans erupted in an avalanche of condemnation that the cruise line would even consider charging cruise ship passengers for pizza.

The controversy reached Royal Caribbean International President and CEO Michael Bayley's desk, as he took to social media to calm concern over such a change.

How it all started

Sorrento's Pizza

Last week, a RoyalCaribbeanBlog reader shared a copy of an email survey he received from Royal Caribbean asking about many topics, including opinions on making the free pizza an extra charge item.

Royal Caribbean surveys are a commonly used tool for the company to evaluate and get feedback on all aspects of its operations.  However, the question of charging for pizza was something new, since the Sorrento's Pizza onboard has always been a complimentary option.

Email survey

The question on the survey was, "If Sorrento's Pizza was offered for a fee, would you still dine there?".

It then asked if changing Sorrento's from complimentary to an extra cost venue would stop them from cruising with Royal Caribbean, "How would Sorrento's Pizza being offered for a fee impact your likelihood to choose Royal Caribbean in future?"

As word spread about this question, a lot of cruise fans began to worry that charging for pizza was a step on the slippery slope of higher cruise costs.

Pizza and beer

In fact, it seemed many people were more upset with the precedent it sets, rather than actually paying for the food.

Dawn Thompson's comment on social media exemplified many people's thoughts ont he matter, "I understand cruise ships lost a lot of money during Covid, but trying to make up all that money at once by putting an up charge on everything! They will lose their base and limit the amount of new customers and lose more!"

"We are not charging for pizza"

Michael Bayley

Mr. Bayley posted on his Facebook page an update that addressed the pizza survey and to assure guests there will not be a change.

He first explained how the survey question came to be, "A couple of weeks ago we conducted one of frequent small group guest surveys. As usual we asked questions on this n that!  Including customer thoughts on $ charges for Pizza!   The question was posted with the result that many emails and comments were sent! "

According to him, 80% of the respondents said they were against Royal Caribbean charging for pizza onboard its cruise ships.

"The survey said 80 per cent of guests were opposed, 20 per cent of guests said they would still go for Pizza with a charge."

Bayley Pizza quote

He also said about a quarter of the people would consider changing other cruise lines if Royal Caribbean began charging for pizza.

Most importantly, Mr. Bayley assured cruisers the free pizza isn't going anywhere, "To calm all our Pizza lovers don’t worry we are not charging for Pizza."

A relief to cruise fans

Royal Promenade on Adventure of the Seas

For many cruise fans, this update was a welcome sigh of relief.

Nancy Bridges posted, "Thank you for listening, Michael."

Tracey Garner added, "Thank you for listening to your loyal customers! It is very much appreciated!"

Mike Barngrover joked, "That's a relief Michael. I did not want to move my cruises to Carnival."

Russel Lomas suggested working on the surveys so they aren't as easily misconstrued, "You may want to think about how the question was worded in the survey so that in future people to do not get into an uproar on social media about issues or questions like this."

Cruise fans complaints flood social media regarding Royal Caribbean potentially charging for pizza on cruise ships

In:
16 Aug 2023

Don't mess with the pizza is the message Royal Caribbean cruise fans are saying loudly back to the cruise line.

Sorrento's Pizza on Harmony of the Seas

UPDATE: Royal Caribbean CEO says pizza will remain free

In the days since it became public that Royal Caribbean asked select customers what they think about paying extra for the pizza that is currently complimentary from Sorrento's pizza.

The question was part of a survey that wanted to get customer feedback about many aspects of the cruise experience, but this particular question struck a nerve with so many of our readers and viewers.

"Charge for pizza? If that happens I’m out, that’s the last straw," is what Scott North wrote after reading about the question, and his sentiment was shared among many other readers.

Email survey

The survey wanted to know if Royal Caribbean decided to charge for pizza, would people still pay for it and would it impact their choice in cruising with Royal Caribbean.

While nothing has actually changed in terms of the price of pizza on a Royal Caribbean cruise ship, the very notion of thinking of charging for something as basic as a slice of pizza on a cruise has so many readers up in arms.

Over 300 Facebook comments along with 600 YouTube comments illustrate a growing frustration with potentially higher prices to cruise.

The principle of the change

Utopia aerial

Most readers seem to be upset about the direction Royal Caribbean seems to be headed in, rather than actually paying extra for pizza.

"Charging for pizza?? This is starting to get out of hand," is what Andy Pope wrote and a lot of people seem to agree that they see the slippery slope of adding more costs to an already expensive cruise cost.

RoyalCaribbeanBlog YouTube viewer MikeyAtTheBar is also worried about what charging for pizza leads to, "Were they to start charging for Sorrento's and were it to be successful, what's next? How many other things could they start charging for? Shows? Water slides? Windjammer? MDR? It's a slippery slope."

Twitter user @Williamson_KB posted this meme as a way to poke fun at the idea of charging for pizza.

Cruise meme for charing

Dawn Thompson understands the bigger picture, but thinks the cut backs since cruising restarted in 2021 is getting out of hand, "I understand cruise ships lost a lot of money during Covid, but trying to make up all that money at once by putting an up charge on everything! They will lose their base and limit the amount of new customers and lose more!"

What Dawn is referring to is something a lot of readers pointed to as well in their comments. In 2023, Royal Caribbean introduced a new main dining room menu that reduced the amount of options on the menu and limited each passenger to one lobster.

Navigator-Inside-Cabin-1

They also changed cabin service for non-suites from twice a day to once a day, which came after increasing automatic crew member gratuities in 2022.

Andy Januse doesn't like the direction either, "I am Loyal to Royal but lately they way they are nickel and diming everyone to death is really leaving a sour taste in my mouth and might even make me consider switching lines altogether."

Looking at other lines

MSC World Europa

Many people that commented on the survey question questioned their choice in cruise line.

"I am a Diamond member and after September cruise I’ll be Diamond Plus.I have started for the first time in my life looking at other cruise lines like NCL, where some sales offer for free a lot of the things Royal Caribbean charges for," is what Theodore Jones wrote.  "Too much nickel and dimming and I’ll be out."

"I'll take my 3-5 cruises a year to another line. Enough of this silliness," wrote Matt Bender.

Marc Razz Sr. is also considering other options, "RCCL seems like the are pushing us loyal clients to try other companies. As MSC is attempting to make a splash in tristate area, this may be my final straw."

Highest cruise prices yet

Royal Caribbean logo on the side of the ship

Then there's the comments by Royal Caribbean Group executives to Wall Street that they want to raise prices even higher.

Royal Caribbean has always charged extra for certain add-ons, like drinks or shore excursions, but the possibility of charging for pizza comes at a time when the price for a cruise is already on the rise.

While Royal Caribbean Group is still saddled with billions of dollars of debt that it took out in the form of loans since 2020, it is slowly beginning to pay those loans back thanks to higher cruise fares.

Royal Caribbean ship at sea

In short, people in 2023 are paying more for their cruises than in 2019, which was the previous high water mark for cruise revenue.

The company disclosed cruise rates were up 17% in the second quarter compared to 2019.

Capacity overall was at 105% and net yields up 12.9% comparted to 2019 numbers.

Jason Liberty on TV

After releasing the earnings, Royal Caribbean Group CEO Jason Liberty told CNBC he thinks prices will go even higher in talking about the value gap between a cruise and land vacation.

"In the earlier part of this year, that value gap was somewhere around 45%. And today, we've closed that value gap by about ten percentage points, so we still think there's a lot of runway that is still there to close," he said. 

"We always want to be as competitive as we possibly can be, but of course, we want that gap to be much smaller."

"We were able to close that gap to about 10-15 points pre-covid, we think there's a lot of opportunity for us to close that gap even further."

Royal Caribbean News Round-Up: August 13, 2023

In:
13 Aug 2023

Welcome to this week's edition of the Royal Caribbean post round-up, where we summarize all of the Royal Caribbean news and information from this week into one handy-dandy post! There is plenty of great content to enjoy, so sit back, relax, and enjoy this week's round-up!

Is Royal Caribbean considering starting to charge for its free pizza?

An email survey sent to some cruisers asked if Sorrento's Pizza was offered for a fee, would they would still dine there.

No policy has changed, but the survey wanted to get cruiser feedback on this possible change.

Royal Caribbean News

Video: 10 Reasons people leave their cruise ship vacation disappointed

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Have you subscribed to the Royal Caribbean Blog YouTube Channel? We share some great videos there regularly, all about taking a Royal Caribbean cruise! This week, we are sharing our latest video: 10 Reasons people leave their cruise ship vacation disappointed

Icon of the Seas construction sneak peek

Icon of the Seas shipyard tour - August 2023

Ready to take a walkthrough tour of Icon of the Seas while it's still under construction?

The next new Royal Caribbean cruise ship doesn't begin service until January 2024, but we have a batch of new photos to share from the shipyard.

You can see the progress being made on adding water slides, the different neighborhoods onboard, and many of the signature venues.

Royal Caribbean CEO asks how to solve Diamond Lounge crowding problem

Diamond Club sign

Royal Caribbean International CEO Michael Bayley took to Facebook to ask cruise fans how they would solve the issue of overcrowding in the Diamond Lounge.

"I’ve been hearing from a lot of our guests about overcrowding in our Diamond lounges and in the Suite lounge," he posted on social media. "What do you think we should do?"

Hundreds of responses followed with plenty of ideas for how to deal with the issue.

What will get you kicked off a cruise ship

Navigator of the Seas water slides aerial

There are lots of rules to follow on a cruise ship, and if you break some of them, you could be kicked off the ship.

Every cruise line has a code of conduct that is outlined in the cruise contract that every passenger agrees to when they book a cruise. The cruise contract outlines what you can and cannot do onboard, as well as consequences. 

In reading through the cruise contract for U.S. guests, there's a few rules that could get you taken off your cruise ship if you break them.

When is the best time to book a cruise?

Wonder of the Seas

Are you wondering when is the best time to book a cruise?

There's many considerations, such as time of year, sailing length, itinerary and much more that factor into how early you should book a cruise.

Guide to a Bahamas cruise

Oasis Class ship docked in Nassau

Are you ready to escape to the warm blue waters of The Bahamas?

Quite a lot of Royal Caribbean cruises will make a stop in The Bahamas due to its convenient location and natural beauty.

Whether you make one stop or spend the entire cruise in their waters, here's your guide to a Bahamas cruise so you know what to expect.

Icon of the Seas Cruise Ship: Review, Photos

In:
13 Aug 2023

Icon of the Seas is Royal Caribbean's biggest cruise ship and began offering cruises in January 2024.

Icon of the Seas in Miami

Icon of the Seas is the first in a new type of Royal Caribbean cruise ship, and is packed with many cool things to do, including a water park, new areas dedicated to families, revamped pool decks, diving shows, dining experiences, and many more attractions that will entice you to try it all.

She is the first new type of vessel for the cruise line since 2014.

The 20-deck high ship comes in at 250,800 tons. She is more than 6% bigger than Wonder of the Seas and is able to hold up to 7,600 passengers. Icon of the Seas is also 10 feet longer than Wonder of the Seas.

Icon of the Seas sea trials from second trials

Icon of the Seas completed her sea trials in June and November 2023, and was delivered to Royal Caribbean on November 27, 2023. The new cruise ship went to Cadiz, Spain and Ponce, Puerto Rico to receive its finishing touches. She visited Perfect Day at CocoCay before arriving in Miami on January 10, 2024.

In December 2023, Soccer superstar Lionel Messi was named the godfather of Icon of the Seas.

When she launched in early 2024, Icon of the Seas became the largest cruise ship in the world.

If you are thinking of booking Icon of the Seas, or are planning for an upcoming cruise, there are quite a few things you should know about this new ship.

How big is Icon of the Seas?

Icon of the Seas aerial

Icon of the Seas is the first Icon Class ship, which means this cruise ship has a new design, size, and look compared to other ships that came before her.

Icon of the Seas can carry 7,600 passengers at maximum occupancy (or nearly 10,000 people when you account for the crew).

Icon of the Seas sailing away

Icon of the Seas is 20 decks high, 1,198 feet long, and measures 250,800 gross tons.

That makes Icon larger than any other cruise ship in the world.

Where will Icon of the Seas sail from?

Icon of the Seas in Miami

Icon of the Seas offers cruises from Miami, Florida.

Miami will be Icon's homeport from January 2024 through at least April 2026. 

Icon of the Seas itineraries

Icon of the Seas in Miami with fireworks

Icon of the Seas offers weeklong Eastern and Western Caribbean itineraries, and each visits Royal Caribbean's private island, Perfect Day at CocoCay.

Icon of the Seas aft in Miami

The inaugural Icon of the Seas sailing was January 27, 2024.

Other sailings include:

  • 7-night Eastern Caribbean & Perfect Day at CocoCay: Miami; Phillipsburg, St Maarten; Charlotte Amalie, St. Thomas; Perfect Day at CocoCay; Miami
  • 7-night Eastern Caribbean & Perfect Day at CocoCay: Basseterre, St Kitts & Nevis, Charlotte Amalie, St. Thomas; Perfect Day at CocoCay; Miami
  • 7-night Western Caribbean & Perfect Day at CocoCay: Miami; Roatan, Honduras; Costa Maya, Mexico; Cozumel, Mexico; Perfect Day at CocoCay; Miami

Icon of the Seas neighborhoods & layout

Ready to see what you can do on Icon of the Seas?

Icon of the Seas has 8 neighborhoods to help passengers easily navigate the ship.

AquaDome

AquaDome

Instead of a Solarium at the front of the ship, Icon of the Seas has an AquaDome area.

The AquaDome itself weighs 363 tons and has over 600 glass panels.

Aquadome

At its heart, this area is home to the indoor AquaTheater from the Oasis Class ships, and put it into this multipurpose space with huge floor-to-ceiling windows, offering 220-degree views. 

The shows here feature aerialists, acrobatics, high dives, and the tallest waterfall at sea (55 feet tall). There will be two shows that passengers can see in the AquaTheater: "Aqua Nation!" and "Pirates vs Mermaids." 

Night in Overlook

When the space isn't being used for a show, passengers can take in wraparound ocean views and enjoy views of the waterfall as they enjoy a bite or drink.

Read more: Icon of the Seas AquaDome: What to expect

Central Park

icon-central-park-4

Icon of the Seas has its own lush green place onboard, with thousands of real plants, dining, and live music.

The open-air garden neighborhood has living plants, where you can enjoy all sorts of dining and entertainment.

icon-lous-1

Royal Caribbean opened a new jazz club in Central Park, called Lou's Jazz 'n Blues.

The jazz club will be a new spot to offer "jazz in the park" as passengers stop in for a set.

Bubbles

If champagne is your thing, be sure to stop by Bubbles, which is Royal Caribbean's new walkup champagne window.

You can order glasses of mimosas, prosecco, Bellini, and even bottles of bubbly on tap morning, noon, and night.

icon-izumi-6

Speaking of walkup windows, the cruise line's first walk-up sushi window is in Central Park.

Izumi in the Park has signature rolls, nigiri, and Japanese sweet treats, all served in a portable box to take with you, available for an additional cost.

icon-trellis-bar-central-park

Of course, there is a Trellis Bar in Central Park, and it has a new look and offers food for the first time.

Read more: Icon of the Seas Central Park: What to expect

Chill Island

Lagoon pool

Royal Caribbean had plans for the best pool deck at sea with Chill Island.

Swim and Tonic pool

Chill Island has ocean views galore from the three-deck pool area. 

Icon of the Seas has Swim & Tonic, the first swim-up bar at sea. You'll also find the largest pool at sea: Royal Bay Pool.

Cove pool

If you want a quieter pool experience, head to the infinity-edge Cove Pool that has in-water loungers.

Cloud 17 is another infinite-edge pool to enjoy. It was originally slated to be the adults-only area, but Royal Caribbean changed that to The Hideaway and made Cloud 17 open to all guests.

Cloud 17 also has a whirlpool and Lime & Coconut bar.

Pool information for Icon of the Seas:

  • Royal Bay: The largest pool at sea, designed for all guests to enjoy. Located in Chill Island Neighborhood on Deck 15. Hours of Operation: 9:00 a.m. – 10:00 p.m.
  • The Cove Pool: An infinity, portside pool directly facing the ocean. Located in Chill Island Neighborhood on Deck 15. Hours of Operation: 9:00 a.m. – 10:00 p.m
  • Cloud 17: Pool overlooking the ocean with dedicated Lime & Coconut bar and whirlpool. Located in Chill Island Neighborhood on Deck 17. Hours of Operation:  8:00 a.m. – 7:00 p.m. (Maximum Capacity: 249)
  • Swim & Tonic: First-to-brand swim-up bar located in Chill Island Neighborhood on Deck 16.
    Seating for 12 at the swim-up bar. Hours of Operation: 9:00 a.m. – Late.

Thrill Island

Thrill Island

Thrill Island is the name of a brand new neighborhood on the first Icon Class cruise ship, and it is a new approach to aquatic fun on a cruise ship for Royal Caribbean.

Royal Caribbean wanted to go beyond just having water slides, so Icon of the Seas introduced the first water park at sea.

RelatedRoyal Caribbean's next-gen cruise ship will have the largest water park to thrill all ages

Category 6 is the new water park that has six water slides, including an open free-fall slide, the tallest drop slide at sea, family raft slides that accommodate four riders at once, and two mat-racing slides. 

  • Frightening Bolt: The tallest drop slide at sea (Min Height: 52” tall)
  • Pressure Drop: The first open freefall slide at sea (Min Height: 52" tall)
  • Storm-Chasers (2): The longest mat racing slides at sea (Min Height: 48” tall)
  • Hurricane Hunter: The first family raft slide at sea (Min Height: 48” tall)
  • Storm Surge: The first suspended family raft slide at sea (Min Height: 48” tall)

All adventures within Category 6 Waterpark are complimentary during the hours of operation: 9:00 AM – 10:00 PM.

Because Royal Caribbean wants Icon of the Seas to rival any family land resort, the amount of space dedicated to water slides is meant to rival shoreside resorts.

Crown's Edge on Icon of the Seas

Crown's Edge is part skywalk, part ropes course, part thrill ride, and an all-out test of courage. 

Guests are strapped in and walk 154 feet above the ocean for this experience. It lasts about two and a half minutes and culminates with a drop-through portion, which Royal Caribbean described as "pretty scary."

Mini golf on Icon of the Seas

There is one FlowRider surf simulator onboard, as well as other brand staples like Adrenaline Peak – the ultimate rock-climbing expedition – a Sports Court, and a totally reimagined Lost Dunes mini-golf course.

Basecamp

After all that fun, you might want to take a break. Nearby, there's Desserted, which is a milkshake bar that has over-the-top milkshakes (including some that have alcohol), and Basecamp, which offers complimentary and for-fee snacks.

Surfside

Surfside neighborhood with Water's Edge pool

Surfside is a new neighborhood dedicated to young families, and it's at the heart of the focus of Icon of the Seas.

This neighborhood offers splash areas for babies and kids. There's a new pool-themed version of Royal Caribbean's carousel and a bar with "mommy and me" matching mocktails for kids and cocktails for grownups at The Lemon Post. 

Kids using Splashaway Bay must be fully potty trained. Baby Bay is for children who are still in diapers but gives them a place to splash and play. Additionally, the slide within Splashaway Bay requires a minimum height of 42” tall and a maximum weight of 300 lbs.

Surfside

Adventure Ocean and the teen club have entrances here, which means easy access to either place.

Surfside neighborhood

Grownups can hang back at Water’s Edge pool as the kiddos play at Splashaway Bay and Baby Bay, complete with slides, fountains, water cannons, a drench bucket, and more.

Water's Edge hours of Operation: 8:00 a.m. – 7:00 p.m.

Read more: Icon of the Seas Surfside neighborhood: What to expect

The Hideaway

The Hideaway neighborhood

Another brand new neighborhood is The Hideaway, which is Royal Caribbean's version of a beach club. Think Las Vegas pool party. 

The Hideaway is the adults-only area on Icon of the Seas. Here, you'll find the first suspended infinity pool at sea.

Types of day beds

There's a multilevel terrace, whirlpools, a variety of seating, and a dedicated bar. There are also daybeds you can rent for an additional cost.

The Hideaway Pool hours of operation are 9:00 a.m. to 10:00 p.m.

Suite neighborhood

Suite Sun Deck render on Icon of the Seas

The Royal Suite Class benefits are available on Icon of the Seas, and that includes three decks of space for suite guests.

Between decks 16 to 19 is an enclave for suite passengers that has many of the ship's suite cabins, along with restaurants, a lounge, and outdoor areas exclusively for suite guests.

This is Royal Caribbean's largest area for suite guests, and it includes a suite sun deck, Coastal Kitchen restaurant, and a new casual eatery just for suite guests, The Grove.

Icon Suite area

Coastal Kitchen will be two decks high on Icon of the Seas. The suite sun deck concept is bigger than ever with a multistory area with lounge space, a pool, a hot tub, and a complimentary Mediterranean restaurant.

Royal Promenade

icon-of-the-seas-royal-promenade-hero

Royal Caribbean wanted to iterate the Royal Promenade concept on Icon of the Seas, as it's expanded and a step up from previous versions.

The Royal Promenade measures 362 feet long and features ocean views for the first time. As you walk onto the ship, you'll see a giant multi-deck high glass wall that will provide natural light and a way to still see the beautiful ocean that surrounds the ship.

1400 Bar

When you walk onto the ship, you'll pass by the 1400 Bar. Each cruise ship is given a number at a shipyard, so Royal Caribbean decided to pay homage to Icon's build number by naming it the 1400 Bar.

One major feature you will quickly notice on The Promenade is The Pearl, which the cruise line describes as a multi-sensory experience built with 3,000 kinetic tiles. 

The Pearl

 

Pearl Cafe

Something else different about the Royal Promenade is that there's the largest ice arena yet in Absolute Zero.

Two decks on the Royal Promenade

Also located within the Royal Promenade is Giovanni's Italian Kitchen and Wine Bar, which is a new location for this restaurant.

Dueling Pianos concept art on Icon of the Seas

There's also a Dueling Pianos bar, Sorrento's pizzeria, Point and Feather Pub, Spotlight Karaoke, Boleros and Schooner Bar.

Read more: Icon of the Seas Royal Promenade: What to expect

Icon of the Seas Dining

Main Dining Room on Icon of the Seas

There is a combination of new dining concepts and returning favorites on Icon of the Seas, and some are included with your cruise fare.

With over 20 places to dine on the ship, Royal Caribbean hopes Icon of the Seas will deliver the best in dining. Eleven of them will be complimentary, while nine will incur an additional fee. 

Read more: Icon of the Seas restaurant and dining guide

Complimentary restaurants

surfside-icon-3

These restaurants are included in your cruise fare.

Keep in mind there may be items on the menu here that cost extra, but the majority of the menu has no additional cost.

aquadome-icon-5

AquaDome Market

Food hall-style eating in AquaDome with different stations offering distinct cuisines, such as mac 'n cheese, Greek bowls and pitas, Asian dishes, and more.

basecamp-icon

Basecamp

Walkup window and bar in Thrill Island. Offers complimentary options, as well as some premium selections that can be purchased á la carte, including waffle chicken nuggets ($7), Wisconsin cheese curds ($6), crispy shrimp bao buns ($8), grilled chicken sandwiches ($9), and smash burgers ($11).

El Loco Fresh

Located on deck 15, El Loco Fresh offers grab-and-go Mexican buffet food.

main-dining-room-icon

Main Dining Room

Sit-down meals for breakfast and dinner every day (lunch on sea days).

icon-park-cafe-2

Park Cafe

Grab-and-go salads, sandwiches, and snacks. Unlike Oasis Class ships, Park Cafe will be open in the evening for late-night bites until 10pm.

Pearl cafe

Pearl Cafe

24-hour quick service venue offering complimentary sandwiches, ready-made salads, coffee, and more.

Sorrento's on Icon

Sorrento's

Pizza by the slice.

Sprinkles

Sprinkles

Complimentary soft-serve ice cream throughout the day.

surfside-icon-10

Surfside Bites

Grab-and-go food, including popcorn chicken, hot dogs, burgers, and sweet treats.

surfside-icon-3

Surfside Eatery

Dedicated buffet in the Surfside neighborhood so families don't have to go far to get a meal.

Vitality Cafe

Healthy snacks and smoothies.

icon-windjammer

Windjammer Marketplace

Buffet restaurant open for breakfast, lunch, and dinner.

Icon-Suite-Neighborhood-30-Coastal-Kitchen

Coastal Kitchen

First ship in the fleet to have a two-story Coastal Kitchen restaurant. This restaurant is reserved exclusively for suite guests.

Icon-Suite-Neighborhood-32

The Grove

Also reserved just for passengers staying in a suite cabin, The Grove is an al fresco buffet that serves Mediterranean cuisine.

Specialty restaurants

icon-empire-supper-club-2

These restaurants have an additional cost to dine here, either a cover charge or are priced individually for each item you order.

  • Basecamp (offers complimentary and specialty options)
  • Celebration Table
  • Chops Grille
  • Desserted Milkshake Bar
  • Empire Supper Club
  • Giovanni’s Italian Kitchen & Wine Bar
  • Hooked Seafood
  • Izumi Hibachi & Sushi
  • Izumi in the Park
  • Pier 7
  • Playmakers Sports Bar 
  • Room Service
  • Starbucks
  • Sugar Beach
  • Trellis Bar

What's included with your Icon of the Seas fare?

Carousel

While it might seem like there are a lot of ways to spend extra money on Icon of the Seas, there's quite a few options included with your cruise fare.

Here is a list of things that are included with your cruise fare:

Adrenaline Peak

Thrills

  • Adrenaline Peak rock climbing wall
  • Baby Bay splash zone
  • Carousel
  • Category 6 waterpark (6 waterslides)
  • Fitness center
  • FlowRider surf simulator
  • Lost Dunes mini golf course
  • Playscape climbable fun for kids
  • Running track
  • Splashaway Bay kid-friendly aquapark
  • Sports Court (basketball, volleyball, pickleball, and more)
Swim and Tonic Bar

Chills

  • Cloud 17 (open to all guests)
  • The Hideaway neighborhood & pool (suspended infinity pool)
  • Royal Bay pool (largest pool at sea)
  • Swim & Tonic (swim-up bar and pool)
  • The Cove pool (oceanfront infinity pool)
  • Water's Edge (family-friendly pool)
  • Whirlpools
  • The Grove Suite Sun Deck & Pool (suite guests only)

Dining

  • AquaDome Market (five unique food stands)
  • Basecamp (walk-up snack window)
  • El Loco Fresh (self-serve Mexican classics)
  • Main Dining Room
  • Park Cafe (quick, fresh bakery bites)
  • Sorrento's (pizza by the slice)
  • Sprinkles (unlimited soft serve ice cream)
  • Surfside Bites (sweet & salty snacks)
  • Surfside Eatery (family-friendly buffet)
  • The Pearl Cafe (pastries, salads & sweets)
  • Windjammer (buffet)
  • The Grove (upscale Mediterranean restaurant for suite guests)
  • Coastal Kitchen (Pacific Coast meets the Med restaurant for suite guests)
Wizard of Oz on Icon of the Seas

Entertainment

  • Absolute Zero (ice skating & free skating)
  • AquaTheater (high-dive water shows)
  • Boleros (Latin-themed bar)
  • Dueling Pianos (a battle of the baby grands)
  • Lou's Jazz 'n Blues (bar with live jazz music)
  • Music Hall (two-story live music venue)
  • Playmakers Sports Bar & Arcade (game on at Royal Promenade)
  • Point & Feather (English pub with live music)
  • Royal Theater (shows and original productions)
  • Schooner Bar (nautical bar with piano)
  • Spotlight Karaoke (main stage or private room)
  • The Attic (comedy club)
  • The Overlook (next-level hangout with live music)
  • Adventure Ocean (award-winning youth program for ages 3-12)
  • Social 020 (ultimate teen hangout)

In addition, there's free programming all day, including trivia, themed events, parades, and more.

Icon of the Seas Bars & Nightlife

Music Hall concept for Icon

Royal Caribbean offers a combination of new and fan-favorite bars to enjoy on Icon of the Seas.

Dueling Pianos on Icon of the Seas

Dueling Pianos: Royal Caribbean’s first dueling pianos bar has twin baby grand pianos with pianists taking song requests to bring high-energy performances to the Royal Promenade.

Jazz Bar

Lou’s Jazz ‘n Blues: Jazz venue in Central Park with live performances of soulful classics and jazz-pop tunes.

aquadome-icon-8

Rye & Bean: Coffee shop in the AquaDome that can serve up coffee and espresso cocktails.

Sips and Spotlights

The Overlook and Overlook Pods: A new concept entirely, this bar has nooks and is located conveniently near the AquaDome. Royal Caribbean envisions this as a place to drink, play classic board games, and kick back to live music, too. 

1400 Bar

1400 Lobby Bar: Located right when you board the ship, the drink menu was developed with renowned mixologist Tony Abou-Ganim. The venue is also the first to open the vibrant Royal Promenade to the outdoors with an ocean-facing terrace.

Bubbles

Bubbles: New walkup champagne window in Central Park open morning, noon, and night.

Royal Caribbean classic bars also found on Icon include:

  • Trellis Bar
  • Boleros
  • Schooner Bar
  • Point & Feather English pub
  • Playmakers Sports Bar & Arcade
  • Spotlight Karaoke
  • Music Hall
  • The Attic comedy club

What shows will be on Icon of the Seas?

Aqua Action show

There will be three primary venues for shows: AquaDome, Absolute Zero, and Royal Theater.

The premier show in the AquaDome will be "Aqua Nation!". "Pirates vs Mermaids" is the name of the other show in the AquaDome.

Starburst poster

"Starburst" is the name of the ice skating show in the Absolute Zero ice skating arena. There is an additional show in Absolute Zero, "Once Upon A Time."

"Wizard of Oz" will be the featured musical on Icon of the Seas and it has a targeted runtime of around 90 minutes.

Icon of the Seas was delivered in late November 2023

Icon of the Seas plaque

Icon of the Seas was originally scheduled to be delivered in the second quarter of 2022, but the COVID-19 pandemic caused her construction plans to be delayed by a year.

Her first sailing with paying guests was on January 27, 2024.

Cabins and suites on Icon of the Seas

Infinite Grand Suite

Royal Caribbean has 28 different Icon of the Seas cruise ship cabins you can choose from, with an eye to provide the most spacious rooms designed by the cruise line.

There are new categories of cabins, new neighborhoods, and views never offered before on a Royal Caribbean cruise ship.

More than 82% of all rooms onboard Icon of the Seas will accommodate three or more guests, and more than 70% of all rooms onboard Icon of the Seas will have a balcony.

Read moreEverything you need to know about Royal Caribbean cabins and suites

Icon loft suite

There are 2,805 total staterooms on Icon of the Seas:

  • 179 suites
  • 1,815 balcony staterooms
  • 276 ocean view staterooms
  • 535 interior staterooms

New stateroom options

Panoramic ocean view

Royal Caribbean has introduced new kinds of cruise cabins for the first time ever with the launch of Icon of the Seas.

There are 14 new categories that range from standard rooms to suites, including more options for families.

One mantra Royal Caribbean wanted for its cabins is more space for families and accessible options in every category, location, and amenities.

Some of the new kinds of cabins you can find only on Icon of the Seas include:

Family infinite balcony

Family Infinite Oceanview Balconies: Cruise ship cabins that can accommodate up to six people in one room, with a bunk alcove for kids and enough TVs for everyone.

The bathroom features a split design – with a shower and a sink on one side and a sink and toilet on the other – to make getting ready for the day or bed easier for every family member.

Surfside family suite

Surfside Family View Cabins: Located in the new Surfside neighborhood, these cabins are designed for up to four people with convenience to the neighborhood just for young families.

Ultimate Family Townhouse

Ultimate Family Townhouse: If you are looking for the biggest and most impressive suite anywhere at sea, Royal Caribbean has a three-level townhouse for you.

It features a multilevel, in-suite slide, areas for karaoke and watching movies, two private balconies, and even a private entrance to Surfside – complete with a white picket fence and mailbox.

How much does it cost? According to Royal Caribbean International President and CEO Michael Bayley, the average cost of the Ultimate Family Townhouse in 2024 is $75,000 per week.

Related: Icon of the Seas cabins to avoid

Icon of the Seas Central Park Infinite Cabin

Icon of the Seas cabin tours:

Casino

Casino on Icon of the Seas

The casino on Icon of the Seas will feature more televisions so you can watch sports at the same time.

"On the all-new Icon of the Seas, you don't have to choose between watching the big game and playing in the casino. More screens means more entertainment, everywhere you look."

Casino bar

There's also a bar-top video poker and a high-limit area.

Icon of the Seas facts

Icon of the Seas sailing at dusk
  • 20 total decks (18 guest decks)
  • 5,610 guests at double capacity and 7,600 maximum guests
  • 2,350 crew (bringing maximum total to 9,950 people onboard)
  • 7 pools, 9 whirlpools
  • 6 record-breaking waterslides
  • 250,800 GT
  • 1,198 feet long
  • 159 feet wide at the waterline
  • Captain: Captain Henrik Loy

When can we book Icon of the Seas?

Icon of the Seas sailing in 2024

You can now book Icon of the Seas sailings via the Royal Caribbean website or with a travel agent.

The cruise line put bookings on sale beginning October 24, 2022, for Royal Caribbean's Crown and Anchor members and October 25 to everyone else.

Next-gen power

LNG tanks

Icon of the Seas is the cruise line’s first of three ships to be powered by LNG (liquefied natural gas).

LNG and the state-of-the-art ship’s additional environmentally friendly applications, such as shore power connection, will boost energy efficiencies and reduce carbon footprint.

The LNG fuel tank on Icon of the Seas is 307 tons and 90 feet long.

LNG tanks

Traditionally, cruise ships are powered by diesel. The advantage LNG has over diesel is it is more energy-efficient and will reduce fuel consumption and emissions.

Royal Caribbean International President and CEO Michael Bayley talked about the efficiency of Icon of the Seas, "Our new Icon class is coming with LNG-hybrid but, basically it's LNG. It's 35% more fuel energy efficient than regular fuel. And the ship itself, because of the design, is about 30% more efficient."

In addition, Icon of the Seas will utilize a shore power connection that removes emissions while connected at port.

What is The Pearl?

icon-pearl

The Pearl is the centerpiece of the Royal Promenade and is what you'll see when you walk onto the ship. It's part of the arrival moment passengers have when they walk onboard the ship.

The Pearl is an interactive, multi-sensory experience made with kinetic tiles.

The Pearl on Icon of the Seas

The Pearl encompasses four things:

  • A gorgeous way to introduce the ship as you walk into it
  • An engineering marvel
  • It creates gorgeous views
  • It has an experiential moment inside of it that's different for everyone

It measures 46 feet tall and 50 feet in diameter, with 578 aluminum external panels.

Other interesting facts about The Pearl:

  • 9 miles of cables for power & lighting
  • 1,323 feet of air conditioning ducts
  • Steel mounting frames on the inside
  • It required two tugboats to move it to the shipyard
  • 5,600-metric-ton-crane lifted it into position
  • It's taken 45,000 working hours to construct the sphere

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Everything you need to know about Icon of the Seas

Icon of the Seas sneak peek: Inside Royal Caribbean's next new ship

In:
12 Aug 2023

Royal Caribbean is in the final months prepping what will become the largest cruise ship in the world.

Icon of the Seas under construction in August 2023

Icon of the Seas won't launch until early 2024, but the ship is already generating incredible hype with an unmatched level of fascination for a new cruise ship yet unseen.

The 20-deck high ship comes in at 250,800 tons and will take away the title of biggest cruise ship in the world from sister vessel, Wonder of the Seas.  In fact, it will be the first time in about  5 years that an Oasis Class ship hasn't been the biggest in the world.

At the Turku, Finland shipyard, Royal Caribbean gave a hard hat tour to travel agents to help familiarize the new ship with some of the top sellers of all things Royal Caribbean.

Introducing Icon of the Seas

Beci Mahnken, president and CEO of MEI-Travel, had the opportunity to get a sneak peek at the not-yet-completed ship while it's being worked on.  Unlike our visit to the ship in May, Icon is in a far more complete stage of construction now.

Icon already completed her first set of sea trials, and is expected to complete work on her sometime later this year before being readied to start offering cruises.

If there's one thing apparent about Royal Caribbean's new ship, it's that it's anything but ordinary.

Icon of the Seas shipyard tour - August 2023

Royal Caribbean calls Icon of the Seas a "white paper" ship, because it has been designed from the ground up with new concepts. 

There's been a lot of attention for this new ship, and rightfully so, as it represents the single biggest chance of being a game changer to the cruise industry in the same way the Oasis of the Seas was when it launched.

Icon of the Seas shipyard tour - August 2023

Royal Caribbean is building on its legacy of not just building big cruise ships, but innovating and leading the industry at the same time.  Royal Caribbean sets the bar all other new cruise ships are judged against.

Icon of the Seas shipyard tour

With five months left before the first passenger steps onboard Icon of the Seas, there's still plenty to do.  In the meantime, here's a look at the latest progress and how much closer to completion the ship is.

Thrills get their own deck

Category 6 water park under construction

You wont run out of things to do on Icon of the Seas, especially if water slides are your thing.

Icon will introduce the first water park at sea, with six different water slides that will draw your attention within a mile of arriving to the ship.

Thrill Island is the name of a brand new neighborhood coming to the first Icon Class cruise ship, and it is a new approach to aquatic fun on a cruise ship for Royal Caribbean.

Category 6 water park

Because Royal Caribbean wants Icon of the Seas to rival any family land resort, the amount of space dedicated to water slides is not something you will find at any old hotel complex.

RelatedRoyal Caribbean's next-gen cruise ship will have the largest water park to thrill all ages

In combination with their private island, Royal Caribbean thinks they have a one-two combo that will draw people to Icon like never before.

"The Icon product, along with Perfect Day, with the kind of experiences that we're offering, with the kind of new accommodations that we have on Icon and the experiences that we have for young families, older families and of course couples and singles and what have you, is really squarely standing shoulder to shoulder with Orlando and those kind of destinations," is what Royal Caribbean International President and CEO Michael Bayley said about his company's plans.

Icon of the Seas shipyard tour - August 2023

The water slides, known collectively as Category 6, take up the back of the top deck of the ship, and are flanked by mini-golf, a rock climbing wall, and a brand new thrill "walk".

Crown's Edge is a combination ropes course, sky walk, and obstacle course.

Crown's Edge
Crown's Edge on Icon of the Seas

Guests are strapped in and walk 154 feet above the ocean for this experience. It lasts about two and a half minutes and culminates with  drop through portion, which Royal Caribbean described as "pretty scary".

Royal Promenade

Royal Promenade construction

Icon of the Seas is not the first Royal Caribbean cruise ship to have a Royal Promenade thoroughfare on its ships, but it will be the first to introduce an expanded and evolved version.

At 362 feet long, the Royal Promenade onboard Icon of the seas is longer than a football field, and for the first time, it incorporates ocean views.

icon-promenade-2

As you walk onto the ship, you'll see a giant multi-deck high glass wall that will provide natural light and a way to still see the beautiful ocean that surrounds the ship.

Royal Promenade construction

The Pearl is a likely focal point of the Royal Promenade, which the cruise line describes as a multi-sensory experience built with 3,000 kinetic tiles. 

Royal Promenade construction

Behind The Pearl, guests will find the Pearl Cafe, which serves freshly toasted croissants, hot chocolate croissants, croissant sandwiches, sweets, and other specialty desserts. 

Royal Promenade construction
Royal Promenade construction

You will find Giovanni's Italian Kitchen and Wine Bar on the Promenade, which is a new location for this restaurant. There will also be a Dueling Pianos bar, Sorrento's pizzeria, Point and Feather pub, Spotlight Karaoke, Boleros and Schooner Bar.

Royal Promenade construction
Royal Promenade construction
Royal Promenade construction
Royal Promenade construction
Royal Promenade construction
Royal Promenade construction
Royal Promenade construction
Royal Promenade construction

On one end of the Promenade will be the new ice skating rink, Absolute Zero, with over 2,850 square feet of ice.

Absolute Zero will host two different shows: "Starburst" and "Once Upon A Time."

Casino Royale is located just one deck below the Promenade.

Casino Royale construction
Casino Royale construction

Pools, pools, and more pools

Icon of the Seas pool construction

A connection to the water was one of the guiding principles to Icon of the Seas' design, and you'll find a pool deck that exceeds anything else the cruise line has offered.There's 62% more water surface area than on the Oasis Class cruise ships.

Chill Island is the name of its massive resort-style relaxation zone where you'll find the largest pool at sea, an adult only pool, and the first suspended infinity pool at sea. Five of the seven pools on Icon of the Seas are located in Chill Island.

Pool aerial on Icon of the Seas

Whether it's sitting by the pool, listening to the Caribbean band, or enjoying time at the ship's swim-up bar, the idea behind Chill Island is you can pick from different ways to take it easy.

Icon of the Seas pool construction
Icon of the Seas pool construction

Like most of the ship, the pools are under construction and will be among the last things to be completed (no need to add pool water this early).

Pool elements ready to be installed on Icon
Icon of the Seas pool construction
Icon of the Seas pool construction

There will be pools for adults, pools for families, and pools to simply enjoy the views all around you, including the ocean.

Top of Icon of the Seas construction

The Aquadome

AquaDome construction

You can't miss the AquaDome as a feature, given that there is a giant glass dome adorned to the front part of the ship. Inside, Royal Caribbean hopes to deliver a jaw-dropping experience.

Instead of an outdoor theater that is subject to weather conditions, Royal Caribbean built a dome it placed on top of the theater, along with enough space to add bars, food hall, and even cruise ship cabins.

Lifting the AquaDome
AquaDome installed on Icon of the Seas

Photos simply do not do the AquaDome justice, because it is truly massive. It weighs 363-tons and has over 600 glass panels of cables. It was no simple feat to hoist it into position, as the team in Turku had to use 1,600 feet of cables to lift it into position. The length of cables is longer than the height of the Empire State Building.

AquaDome construction
AquaDome construction

Of course, the AquaTheater is at the heart of this neighborhood. Royal Caribbean has a show that that will feature aerialists, acrobatics, high dives, and the tallest waterfall at sea at 55 feet tall.

 There will be two shows that passengers can see in the AquaTheater: "Aqua Nation!" and "Pirates vs Mermaids." 

You'll find the Overlook inside the dome, which has 220-degree views from pods you can sit in and enjoy time with friends.

More family time

Surfside neighborhood construction

If there's one major focus Royal Caribbean has with its new ship, it's it wants to up its family cruise game to a whole new level.

Icon will have an entire neighborhood dedicated to young families, known as Surfside. It's located at the back of the ship in an open-air space that is somewhat similar to the Boardwalk neighborhood on the Oasis Class ships.

RelatedRoyal Caribbean is building the best cruise ship for young families on Icon of the Seas with a new purpose-built area

A look down the Surfside neighborhood

Splashaway Bay and Baby Bay are the focal point of the new neighborhood, which is an aquapark and pool designed for families to enjoy together. Royal Caribbean added the Water's Edge pool so adults can lounge in the pool too.  It is located at the aft of the ship, complete with in pool lounge chairs and gorgeous views of the ocean.

Entrance to Surfside
Surfside view looking up

As part of Royal Caribbean's plans to attract families away from theme parks and other land destinations in Florida, this part of the ship is all about appealing to not just kids, but their parents too. 

Instead of a place to take your kids, Surfside is meant to be enjoyed alongside your kids.

Surfside construction
Surfside construction

There's lots of dining choices too, including Surfside Bites. This quick eatery has burgers, popcorn chicken, cinnamon sugar donut holes, and, of course, soft serve! 

Surfside bites

You'll also find new cabins in Surfside designed to accommodate more people, which is perfect for families.

There are new categories of cabins on Icon, with over 50% of Icon's room types new to the cruise line.

RelatedRoyal Caribbean designed first-of-its-kind cabins for its new cruise ship

Infinite balcony
Bathroom construction on Icon of the Seas
Cabin construction

The ocean view infinite balcony that allows you to expand your indoor living space or invite in the sea breeze with the touch of a button.

One new cabin type is the Family Infinite Balcony room, which has in-room games, a split bathroom, and even a bunk area for children that can be closed off with a curtain for privacy. Plus, each bunk has their own television!

Family infinite balcony construction
Icon of the Seas cabin under construction
Surfside cabin construction

And then there's the epic suite that cannot be overlooked.

Ultimate Family Townhouse

The Ultimate Family Townhouse is a mind-blowingly epic, 3-story stateroom extraordinaire that features its own back yard with a private entrance into Splashaway Bay. 

Demand is so strong for these rooms that it's selling for $80,000 per week in 2024.

Townhouse construction
Suite bathroom

There's an in-suite slide to bring you into "the coolest living room ever", which has hidden nooks too.

UFT slide
View of Surfside

Central Park

Central Park render on Icon of the Seas

A fan-favorite neighborhood will make it on Icon of the Seas in the form of Central Park. 

In the heart of the ship is an open air garden with living plants that create a peaceful atmosphere amongst various dining and entertainment venues.

Central Park construction
Central Park construction

When it's complete, Central Park will have a jazz club, walkup champagne bar window, and new restaurants too.

RelatedThe Ultimate Icon of the Seas Dining & Lounges Guide

Central Park construction
Bubbles construction

Bubbles is the walkup champagne bar window where glasses of mimosa, prosecco, and Bellini, and bottles of Champagne are available all day.

If elevated dining is your thing, you'll need to check out the new swanky supper club coming to Icon of the Seas.

empire-supper-club-icon
Empire Supper Club construction

Empire Supper Club is is meant to be reminiscent of the 1930s in New York City, and it has two seating for guests to experience the extravagant eight course menu.

The menu will feature premium American cuisine and offer selections such as caviar and wagyu. Plus, each course will be paired with a beverage. 

Launching in January 2024

Icon of the Seas aerial aft at Cococay

Royal Caribbean has billed Icon of the Seas to be not just a major player in the cruise industry, but the likely heir apparent to the title of most coveted cruise ship.

The first sailing is scheduled for the end of January, and Icon will be the first of at least three new cruise ships in this class.

Hallway on Icon of the Seas

While it's likely inevitable for Icon to be compared to her Oasis Class sisters, there's little doubt Royal Caribbean isn't up to the task considering their track record of introducing game-changing ships time and time again.

Related11 reasons Royal Caribbean's Icon of the Seas will change the cruise industry

The next step for Icon are around round of sea trials scheduled for later in 2023 to ensure Icon of the Seas is ready to be delivered to Royal Caribbean prior to her January 27, 2024 maiden voyage. 

The first sailing of Icon of the Seas will be a 7-night cruise from Miami on January 27, 2024.

The ship will sail year-round out of Miami in 2024, alternating between Eastern Caribbean and Western Caribbean itineraries, with four different routings available for departures between January 2024 and April 2025.

More information

Royal Caribbean testing out chatbot that can answer common questions

In:
11 Aug 2023

Royal Caribbean is experimenting with a new chat bot that can answer some basic questions customers might have before they get on a ship.

Sign of Royal Caribbean

We spotted a new chatbot on select pages of the Royal Caribbean website that provide an option to engage with and get answers.

A customer service chatbot is a bot that uses AI and machine learning to answer basic customer questions via a business messenger. For example, you could ask "how do I book a cruise" or "when can I check-in for my cruise?".

Chatbots use existing knowledge base articles to help answer customers’ questions. They can recognize and answer multiple forms of the same question and can be trained to give instant responses using your preferred voice and tone.

Chatbots are a popular mechanism for ecommerce sites to get answers to customers 24/7 on topics that are very commonly asked. AI chatbots have really risen to prominence since 2020, providing 24/7 support, and automatically resolving questions without any human intervention.

Chatbot pop up

The chatbot is in a pop up that appears on select pages of the Royal Caribbean website, such as the frequently asked questions section. It is not available on the Royal Caribbean app.

If you opt to click on the "Chat with us" pop-up, the Virtual Agent greets you with the option of inquiring about an existing booking or if you have no booking.

Chatbot pop up active

The chatbot allows you to type your questions and it will try its best to find you an answer.

Testing out the chatbot

Answer from chatbot

I was curious as anyone to know how helpful the chatbot could be, so I fed it some questions that are commonly asked in Google searches.

Below you'll see the question in bold, followed by the chatbot's response.

Dining room waiter

How much do you tip a cruise waiter?

As of September 7th, 2022, the automatic service gratuity of $16.00 USD per person, per day for guests in non-suites staterooms, or $18.50 USD per person, per day for guests in Suites, will be applied to each guest’s SeaPass account on a daily basis. The gratuity applies to individual guests of all ages and stateroom categories. Gratuities are shared among dining, bar, culinary services staff, stateroom attendants, and other hotel services teams who work behind the scenes to enhance the cruise experience.

Read moreTipping on a cruise ship: what you should and shouldn't do

Bottled water

Can I bring a 12 pack of water on Royal Caribbean?

Yes, guests are allowed to bring non-alcoholic beverages as carry-on items on boarding day. Non-alcoholic beverages may not exceed 12 standard (17 oz.) cans, bottles, or cartons per stateroom.

Read moreWhat food or drinks you're allowed to bring on a Royal Caribbean cruise

Passport

Do I need a passport or birth certificate to take a Royal Caribbean cruise?

Yes, as a US citizen, you will need a valid US passport book that is valid for at least 6 months after your cruise ends to board a Royal Caribbean cruise ship. If you are sailing from a US homeport, an official US state-issued birth certificate is also accepted. Guests age 16 and older who present an official US state-issued birth certificate will also need to provide a valid driver's license or government-issued picture ID.

Read morePassport card vs book: Which should you choose?

Covid test

Do I need a Covid test to enter US after a cruise?

Vaccinations, face masks, and pre-cruise testing are no longer required to sail, with the following exceptions: transpacific sailings ending in Australia (pre-cruise testing & vaccines required), cruises from Australia (vaccinations, face masks and pre-cruise testing required), and the Ultimate World Cruise (vaccination required).

Can you split a drink package on Royal Caribbean?

I'm afraid I don't have an answer for that at the moment.

Read moreRoyal Caribbean Drink Package guide

Will my phone work onboard a Royal Caribbean ship?

Yes, Royal Caribbean works with cellular networks to provide the ability to connect your device through "cellular at sea". These roaming rates to utilize your device are determined by your cellular provider. Prior to your sailing, it is recommended to contact your cellular provider for more information on these rates and special packages available. Additionally, another option for staying connected without utilizing your cellular data is connecting to VOOM, the fastest internet at sea. VOOM allows guests to stay connected via wifi, with a variety of packages to choose from.

Read moreCellphone Use Onboard a Royal Caribbean cruise

no-smoking-sign

Where can I smoke on a Royal Caribbean cruise?

For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognize that some of our guests do smoke. To provide an onboard environment that meets all needs, we’ve designated certain areas of the ship as smoking areas. Smoking is permitted in designated outdoor areas, must be properly disposed of, and never be thrown overboard. We’ll have visible signage posted in areas where smoking is permitted, and ashtrays that are provided for use. Cigar and pipe tobacco are limited to designated outdoor areas and Cigar Bars. You must be at least 21 years of age to purchase, possess, or use tobacco on sailings beginning in U.S. ports. For sailings beginning in all other ports, the minimum age is 18 years old.

Family at Windjammer

Where can I eat on embarkation day at the start of a Royal Caribbean cruise?

On the first day of your Royal Caribbean cruise, you can enjoy a meal at our different available venues before heading to your stateroom.

freedom-main-dining-room

I've been assigned My Time Dining, what does this mean?

My Time Dining is one of the options you’ll get to choose from when you book your cruise. Unlike traditional dining — where a dining time is assigned to you — guests who opt for My Time Dining can eat in the Main Dining Room anytime they like during dinner hours, according to availability. Reservations are strongly recommended. My Time Dining uses the same menu as traditional seating. The wait staff will have your table ready for you so can avoid a delay in seating. If you would like a specific waiter or table, they are more likely to be able to accommodate your request with advance reservations (however, please note this is based on availability). Guests who have signed up for My Time Dining will have their SeaPass card designated with the dining room and deck number. They will be seated in one of the main dining rooms. There will be a My Time Dining check-in desk at the entrance to the dining room with wait staff to greet guests. My Time Dining is now a choice within the booking process. When making a reservation you will be offered “My Time” or traditional dining times* (i.e., 5:30 pm 8:00 pm). *Traditional dining times may vary by ship and itinerary.

Read moreWhat you need to know about Royal Caribbean's My Time Dining

Ship ratings feature added

Ship ratings example

In addition to the chatbot, you can now find cruise ship ratings for all of Royal Caribbean's cruise ships.

In visiting any of the ship landing pages, you'll find at the bottom a list of ratings.

Ship reviews

In fact, there's a lot of reviews listed for each ship.

For Wonder of the Seas, there were 51,409 reviews. Ovation of the Seas has 27,366 reviews. Mariner of the Seas has 37,647 reviews.

Perfect Storm waterslides on Wonder of the Seas

Moreover, the reviews don't seem to be filtered, if at all. There were as many glowing positive reviews and one star negative reviews.

Read moreWhy you can't trust online reviews of cruise ships

In case you're wondering, here's how the fleet stacks up based on average review score:

4.7 Stars

4.6 Stars

4.5 Stars

  • Anthem of the Seas
  • Brilliance of the Seas
  • Explorer of the Seas
  • Grandeur of the Seas
  • Jewel of the Seas
  • Ovation of the Seas
  • Radiance of the Seas
  • Vision of the Seas
  • Voyager of the Seas

4.4 Stars

  • Enchantment of the Seas
  • Rhapsody of the Seas

Royal Caribbean surveys passengers about charging for pizza, adding axe throwing to ships and more

In:
10 Aug 2023

Royal Caribbean wants to know if a planetarium, obstacle course, or a change in the food they charge for are things its passengers might want on a future cruise ship.

Sorrentos Pizza

Like many companies, Royal Caribbean will send surveys to its customers to not only get feedback on what their past experience was like, but to also see what people think about changes.

A survey sent to select cruisers this week hinted at some possible ideas the cruise line has and wants to know what its loyal cruisers think.

RoyalCaribbeanBlog reader Michael Dorgan shared some of the questions he received in a post-cruise survey form that went beyond just asking him what his last cruise was like.

To be clear, nothing has changed or announced by Royal Caribbean. These are just questions to select cruisers sent via email survey.

The survey started to drill down in the dining and asking about Sorrento's, which is the complimentary pizza restaurant found on most Royal Caribbean cruise ships.

The question posed was, "If Sorrento's Pizza was offered for a fee, would you still dine there?".

Email survey

Sorrento's pizza is a staple of the food included on a Royal Caribbean cruise. It has a near cult-like following among avid cruisers who like it especially late at night. More importantly, charging for the pizza would remove effectively the only complimentary late-night food available on Royal Caribbean ships.

It then asked if changing Sorrento's from complimentary to an extra cost venue would stop them from cruising with Royal Caribbean, "How would Sorrento's Pizza being offered for a fee impact your likelihood to choose Royal Caribbean in future?"

Email survey

Then the survey moved toward new restaurant concepts, and in particular seafood restaurants, and what style of restaurant would a guest want to see on future ships.

Survey

Options included Greek, Cajun, Peruvian, British, Caribbean, New England style, surf & turf, or sushi. 

Royal Caribbean already has a New England seafood specialty restaurant with Hooked, and sushi on many of its ships with Izumi.

Another question on the survey was about the cruise line's specialty dining packages, and would the person buy it or not, and how they rated the dining package on past cruises.

Email survey

Lastly, the survey asked how much interest there would be in new kinds of experiences on future cruise ships. It listed axe throwing, go-karts, an indoor playground, pickleball court, roller coaster, obstacle course, or a planetarium.

Asking about new experiences to offer onboard is no surprise. Cruise ships have made a name for themselves over the last 30 years by continuously adding "I can't believe they put that on a cruise ship" experiences. Royal Caribbean is arguably the most synonymous with adding whizz-bang activities to its ships.

Bolt roller coaster

All of the ideas would be new to Royal Caribbean, but not necessarily the cruise industry. Norwegian Cruise Line has go-karts on some of its newer ships, and Carnival added a roller coaster to its Excel Class ships.

How realistic is it for these changes to occur?

Slice of pizza

Will Royal Caribbean actually start charging for pizza? Or add a planetarium to the next new cruise ship? No one really knows.

Historically, Royal Caribbean has used surveys to to test out all sorts of ideas, many of which never see the light of day as a change.

Royal Caribbean main dining room

On the other hand, sometimes surveys are indeed precursors to a new addition. In November 2022, Royal Caribbean used surveys extensively leading up to a main dining room menu change in 2023.

It's impossible to know what the future holds. The cruise industry is always evolving, but at this point, surveys should be used as "food for thought", rather than confirmation of anything the line may do.

Reader reaction

If the Royal Caribbean Blog community is any indication, charging for the same pizza that used to be at no cost is not something anyone wants to see, and many see it indicative of a larger set of cut backs and changes over the last few years.

The same survey made it to some other readers, who took to our message boards to voice their opinions.

"Charging for Sorrento’s pizza would be a relatively small thing I guess, but it would frustrate me," said teddy.

Pizza being sliced

ChessE4 sees a real problem with charging for pizza, "Charging for Sorrentos would be the beginning of the end for me. It would be like charging extra for dessert."

Al Miller seemed frustrated at the pattern of increased cost to cruise, "Record earnings! Best quarter ever! You hear this and you think "Whew!" Maybe now they can stop the death by a thousand cuts that is killing my desire to book anything new. Nope! Let's see how fast and how far they can gut the core experience."

JimnKathy hope the survey is merely the line dipping their toe in the water, "I'd like to think these survey questions are merely being test-marketed to gauge guest response...hopefully the RCL marketing/finance folks hear the responses loud and clear."

Royal Caribbean cruise ship cabin and suite guide

In:
09 Aug 2023

How do you pick a cabin on a Royal Caribbean ship that will be the right choice for you?

Balcony room

There are so many cabins you can choose from when booking a cruise, that the decision can be downright daunting. Royal Caribbean sails some of the biggest new cruise ships, and its biggest ship has 2805 rooms on just that vessel!

Besides the total amount of rooms, you also have to figure out the cabin categories.

As an example, Icon of the Seas has 28 unique cabin categories. Why so many? Primarily, Royal Caribbean wants to ensure they can offer something for everyone, and the goal is to be able to handle nearly any family onboard. Since cruisers come in all sorts of configurations, the cruise line has developed many cabin types to offer the most choices possible.

Family infinite balcony

No matter which ship you choose, you'll find inexpensive windowless "inside" cabins that are small, but practical, to opulent and sprawling suites that seem more like an apartment.

In terms of cabins, Royal Caribbean has something for everyone. There are small, inside cabins that will get you on the cruise at a reasonable price to huge suites that add more benefits than you can probably use on a sailing.

Royal Caribbean cabin basics

You will find four main categories of cabins on any Royal Caribbean cruise ship: inside cabins, oceanview cabins, balcony cabins, and suites.

No matter which room you book, there is a base set of amenities any room will come with:

  • Bed that can be split apart and put together to sleep at least 2 people
  • Private bathroom with shower
  • Vanity with mirror and chair
  • Safe
  • Mini-fridge
  • Closet
  • Television

There are more balcony cabins than ever on Royal Caribbean's newer ships because the popularity of these rooms has become enormous. Plus, balcony cabins cost more than interior rooms, so it's a win-win for the cruise line and consumer.

Grand Suite on Liberty of the Seas

No matter which ship you consider, suites are the category with the least amount of rooms available. Suites take up more space, and so there just isn't enough room to build as many. Between the few that are available and the surging demand for suites, they are typically the first category to sell out. If you want a suite, you will want to book a cruise as early as possible.

Read moreThe 5 best cabin locations on a cruise ship

Within each category of stateroom are subcategories that divide up rooms by configuration. As an example, you will see a Superior Oceanview Balcony compared to an Oceanview Balcony. The Superior room is larger, with more square footage than the other cabin.

There are also accessible cabins for those with mobility needs, as well as very limited cabins designed for solo cruisers

Inside cabins on Royal Caribbean ships

Inside room on Harmony

Inside cabins are attractive to anyone looking to cruise on a budget. Inside rooms are usually the least expensive choice when booking a cabin on a Royal Caribbean ship. Compared to higher-category rooms, you could save quite a substantial amount of money by staying in an inside room.

Inside staterooms are distinguished from other rooms primarily because they offer no natural view of outside the ship. These rooms have no windows or balconies. There are just four walls.

You will also find the smallest amount of living space in an inside cabin. A regular inside cabin on Icon of the Seas measures just 156 square feet, compared to a regular balcony cabin that has 204 square feet of space, plus 50 square feet of balcony space.

Wonder-Interior

The compelling reason to book an inside stateroom is for the value, since they are often the least-expensive rooms you can book and that means it is the lowest entry point to getting on the cruise. The exact size of the room will vary depending on the class of ship you are sailing on, but inside rooms will offer the least amount of space at the lowest price.

Read moreI always stay in an inside cabin on a cruise ship. Here's why I actually like these rooms

Over the years, Royal Caribbean has introduced new kinds of inside staterooms that retain the basic qualities of an inside stateroom, but with a new twist.

Promenade view: Promenade view staterooms are inside staterooms that feature a bay window that overlooks the Royal Promenade. While the room has no view outside the ship, it does provide something to look at, with great opportunities for people watching as well as a great vantage point for events on the Royal Promenade.

Promenade cabin

Another added benefit of this room category is the bowed windows offer more square footage compared to standard inside staterooms.

The exact size of a Promenade stateroom varies depending on the class of ships. Voyager and Freedom Class Promenade staterooms are 160 square feet, whereas on Oasis Class ships they are 193 square feet.

Read moreRoyal Caribbean ship classes ultimate guide

Virtual balcony: One of the newest innovations to the inside stateroom is the virtual balcony stateroom, which takes a conventional inside stateroom and adds an 80-inch LED high-definition television that provides live views around the ship.

The screens are 4K ultra high definition capable screens that stretch from floor to ceiling and receive a video feed from the ship's cameras that are mounted at the stem and stern of the ship.

With virtual balcony staterooms, guests can enjoy a balcony experience without the balcony price.

Oceanview cabins on Royal Caribbean ships

Oceanview cabin

The next category up from an inside cabin is an oceanview cabin, which are slightly larger and have a porthole or window to the ocean. You can't open the window or get any fresh air, but there is natural light.

Generally speaking, oceanview cabins on Royal Caribbean ships are around the same size as a balcony cabin (minus the balcony space). In fact, some oceanview cabins at the front of a ship are substantially larger than balcony rooms, because of their odd shape.

Oceanview cabins at the front are a hidden gem because of how much more space they provide. Some are categorized as family cabins, and have bunk beds for the kids, along with separate bedrooms. Given their odd shape, you may find sloping walls and even a pole in the middle of the room.

Wonder-Ocean-view-oceanview

Much like the inside staterooms, oceanview cabins are on the inexpensive side and provide guests with an affordable means of being on the ship and still have a view. Natural light is important to many guests, and the ocean view provides that. Essentially, oceanview rooms are slightly larger inside rooms with a window.

The reason to consider an oceanview room is if a view is important to you, but the price of a higher-category stateroom is not possible. Alternatively, sometimes the price difference between an inside room and an oceanview is not too large, and someone may want to upgrade their room option at not a lot of extra cost.

There is one variation on the oceanview stateroom, which offers even more of a windowed view without the balcony.

Panoramic oceanview: Panoramic Ocean View Stateroom gives much more of a view than a traditional oceanview room, with a floor to ceiling wrap around panoramic window that is 76 inches high by 103-321 inches wide. That is a big window.

Panoramic cabin on Liberty of the Seas

As you might imagine, the reason to book a stateroom like this is for the amazing views without the balcony view price.  

Balcony cabins on Royal Caribbean ships

Oceanview balcony cabin on Anthem of the Seas

The most popular stateroom category on Royal Caribbean ships are balcony cabins because they are an affordable way to get enough living space, fresh air, and private outdoor space.

Not only do you get a larger bedroom area, but you will get your own balcony attached to your room that you can step onto and enjoy the outside views.

Having your own balcony means you have a special spot on the ship just for you to enjoy, that provides views all around the ship, as well as that terrific ocean breeze. Many cruise fans swear by a balcony for the added space, private area, and ambiance that only a balcony room can provide.

Balcony

A balcony cabin gets you more indoor and outdoor space, and that means more room for everyone to maneuver and makes the room feel less crowded. Additionally, having a balcony means you have a great spot for sail away, enjoying the ocean passing by, or seeing the port you are docked in from the comfort of your stateroom.

Read more: 8 reasons to book a balcony cabin

On Oasis Class ships, Royal Caribbean created balcony cabins that face inwards, rather than to the ocean.

Central Park balconies: On Oasis Class ships, Central Park balcony staterooms are available. Instead of offering a balcony that overlooks the ocean, this stateroom category offers a view of the Central Park neighborhood.

The Central Park balconies offer the same fresh air and light that ocean view balconies do but with the opportunity to enjoy the ambiance of Central Park along with the people watching aspect. In addition, Central Park view balcony staterooms are often slightly cheaper than ocean balconies.

The exact size of a Central Park view stateroom with balcony is 182 square feet with a 50 square foot balcony.

Boardwalk balconies: Just like the Central Park balcony staterooms, the Boardwalk balcony staterooms trade the oceanview of a traditional balcony for a view of the Boardwalk neighborhood.

Boardwalk-Balcony-Deck-Allure-of-the-Seas

In addition to the view of the Boardwalk fun, some Boardwalk balconies can offer views of the ocean and/or the AquaTheater, depending on where your room is located. Boardwalk balcony rooms are also usually priced less than ocean balconies.

A Boardwalk balcony room offers 182 square feet of living space, with a private balcony between 47 and 52 square feet.

Suites on Royal Caribbean ships

Royal Loft suite on Icon

If you want lots of space and benefits, you'll find a wide array of suites to choose from, with some even encompassing two decks in height.

Depending on which ship you select, there are various Royal Caribbean suite perks that you could choose between. There are rooms that come with a Royal Genie, which is kind of like a butler, and they will ensure you can get a spot in any restaurant, show, or venue and skip nearly every line.

Read moreRoyal Caribbean suites guide & review

As you might imagine, suites will cost more than any other Royal Caribbean cabin. These rooms are designed to attract travelers who can afford to spend more, and want to pay extra to get an elevated experience that gives them certain perks that other passengers will not have access to. 

AquaTheater-Suite-Wonder

Suites offer a tremendous amount of personal space, higher-end amenities, special bonuses, and exclusive access.

Royal Caribbean has a few suites that really stand out compared to other cruise lines.

Read more5 best cruise ship suites on Royal Caribbean

AquaTheater balcony stateroom on Wonder of the Seas

The AquaTheater suites on the Oasis Class ships are enormous suites at the back of the ship, with even larger wraparound balconies that provide an unfettered view of the AquaTheater venue below, as well as the ocean.

Loft suites are two-story cabins that are configured like mini apartments, with soaring ceilings.

And then there's the Ultimate Family Suites and Ultimate Family Townhouse.

Ultimate family suite

These over-the-top suites are built with families that want to splurge in mind. You will find an in-suite slide, leg room, cinema, playroom, and an enormous amount of living space.

These family suites can sell for as much as $80,000 for a week.

From Junior Suites to Loft Suites, there are a number of options to choose from. Nearly all suites offer access to a concierge lounge and the services of the concierge host. Cabin suites usually consist of more than one room in your cabin and have the most space of any cabin.  

In addition to the impressive rooms, suite guests typically enjoy double Crown and Anchor Society points for each night of their cruise, concierge planning assistance, complimentary drinks, a private lounge, reserved seating by the pool and shows, and a whole lot more.

On Royal Caribbean's Oasis, Quantum, and Icon Class cruise ships, the suite program is enhanced and referred to as the Royal Suite Class. Suites on these ships offer the most benefits and the highest level of service, split across three tiers of benefits. 

More on picking a cruise cabin

Royal Caribbean cruise ship cabin and suite guide
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