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Royal Caribbean Post Round-Up: June 19, 2022

In:
19 Jun 2022

Happy Sunday! I would like to wish all the dads out there a very Happy Father’s Day! Hope you get to have a relaxing and fun-filled day with your family!

Now it’s time to sit back, relax, and catch up on all the latest Royal Caribbean news!

We might know the name of Royal Caribbean's next new cruise ship.

Royal Caribbean registered 9 new cruise ship names recently with the United States Patent and Trademark Office.

Names include previously used names, such as Majesty and Splendor of the Seas, as well as new names, such as Titan or Nova of the Seas.

Royal Caribbean News

Read our Europe Live Blog

Our first live blog from a European cruise has begun, with Jenna sailing on Anthem of the Seas.

She is sharing everything from her 7-night Spain & France cruise, which sails roundtrip from Southampton, England.

New RCB Video: How to make Royal Caribbean's drink package work for you!

Have you subscribed to the Royal Caribbean Blog YouTube Channel? We share some great videos there regularly, all about taking a Royal Caribbean cruise! This week, we are sharing our latest video — How to make Royal Caribbean's drink package work for you! — and don’t forget to subscribe here.

Pros and Cons of booking a cruise early vs last-minute

What are the best reasons to book a cruise super early or at the very last minute?

Both options offer have their benefits, whether saving money by booking far in advance or coming across a last-minute cruise deal.

We've got a look at the pros and cons of booking your cruise late and early to help determine which option works best for you.

What happened when I tested positive for Covid on a Royal Caribbean cruise ship

Unfortunately, Matt tested positive for Covid at the end of his Alaska cruise, and shared what the experience was like from start to finish.

From getting tested, to quarantine, to being escorted off the ship, Matt shares what his experience was like so you have an idea of what to expect if it were to happen to you.

Royal Caribbean wants to add Starlink high-speed internet to its cruise ships

If Royal Caribbean gets its way, we could all benefit from faster onboard internet.

Royal Caribbean is looking to add SpaceX's Starlink internet access to its cruise ships, but first needs to get approval from the U.S. Federal Communications Commission (FCC).

"Working with SpaceX Services, Inc., we believe we have identified a true next generation solution for our vessels that meets the rigorous technical and operational requirements commensurate with our growth plans," John Maya, Royal Caribbean Group's Vice President, Operational Excellence, said in a letter to FCC international bureau chief Tom Sullivan.

Royal Caribbean trademarks 9 potential cruise ship names

In:
17 Jun 2022

Could you be sailing on Titan of the Seas? Or perhaps a new Monarch of the Seas?

Royal Caribbean registered 9 new cruise ship names recently, which could be used for a new cruise ship.

The registrations were made between June 10 and June 11 with the United States Patent and Trademark Office.

Here are all the new names trademarked:

  • Nova of the Seas
  • Splendor of the Seas
  • Star of the Seas
  • Monarch of the Seas
  • Titan of the Seas
  • Majesty of the Seas
  • Sun of the Seas
  • Marquee of the Seas
  • Hero of the Seas

Three of the names are names of former Royal Caribbean cruise ships: Splendor, Majesty, and Monarch of the Seas.

Majesty and Monarch are the names of two former Sovereign Class cruise ships that were sold off during the pandemic. Monarch was scrapped and Majesty's fate remains unclear.

Read moreA last look at Royal Caribbean's Majesty of the Seas

Splendor (spelled previously as Splendour) was a Vision class cruise ship, which is now sailing for Marella Cruises. 

Royal Caribbean had also registered Splendor of the Seas back in December 2021.

To date, Royal Caribbean hasn't ever re-used the name of a former ship, although it did once bring back a ship to the fleet and restore its name (Empress of the Seas).

What do these ship names mean?

Before you start planning your Nova of the Seas cruise, keep in mind Royal Caribbean often trademarks a bunch of names together while it figures out which one it will use.

Quite often they register a few names together before deciding on which they may use. Not only does it give them flexibility in choosing a name, but it keeps the public from knowing a new ship's name before they are ready to announce it.

Think of this list as the finalists in a naming competition. In short, it's better to have more names than you need to ensure no one takes up a name later.

What's your prediction?

Now is your chance to show us how much you (think you) know! Share your predictions what these trademarks will be used for the name of a new ship in the future!

Royal Caribbean updates: Starlink wifi, Icon fuel & more

In:
16 Jun 2022

Each week we get another batch of cruise news to share covering what's happening in the world of Royal Caribbean cruises.

Freedom of the Seas aerial at Nassau

In an effort to cover it all for you, this week's update is a look around a few tidbits and updates you should know about.

Starlink installed on Freedom of the Seas?

SpaceX satellite

Last week, Royal Caribbean sent a letter to the U.S. Federal Communications Commission (FCC) asking for permission to use Elon Musk's Starlink internet service on their cruise ships.

It appears one cruise ship may have Starlink installed as a test.

Brandon from The Weekend Cruiser shared an update from onboard the ship with a look at an array of satellite receivers installed onboard Freedom of the Seas.

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The antennas are installed at the front of the ship by the mini-golf course, with six on each side of the ship for a total of 12 receivers.

Before you can expect to get super-fast wifi on a Royal Caribbean ship, the FCC needs to approve the technology because right now Starlink isn't allowed on moving vehicles.

Royal Caribbean finds company to provide LNG for Icon of the Seas

Eagle LNG

For those of you keeping score at home, Royal Caribbean has signed a deal with Eagle LNG Partners LLC to provide liquefied natural gas (LNG) bunkering for Icon of the Seas.

Icon of the Seas will be the first Royal Caribbean cruise ship to run on LNG.

The LNG supply will be sourced from Eagle LNG’s liquefaction facilities in Jacksonville, Florida. 

Eagle LNG’s facilities are designed for loading bunker vessels and LNG carriers for the Caribbean while maintaining economies of scale using modular liquefaction technology. The facilities will be capable of blending in renewable feedstocks to help customers achieve their carbon reduction goals.

Celebrity raises minimum age for unvaccinated guests

Something to keep an eye on is a change for sister-company Celebrity Cruises and their vaccination policy.

For all Celebrity Cruises Europe sailings, guests 17 years of age and younger will no longer be required to be vaccinated in order to sail.

Also, unvaccinated guests sailing in Europe now have the option to either bring a negative pre-arrival test taken within 1 day of sailing or get tested at the terminal.

Royal Caribbean has not made any similar change to their European cruise protocols.

Royal Caribbean Future Cruise Credit: What you need to know

In:
16 Jun 2022

There's a good chance you have a future cruise credit from a cancelled cruise and want to know how to use it.

Many cruisers have questions about how a Future Cruise Credit works, and I did some digging to find answers.

This voucher for a specific amount comes with its own set of rules and things to know, so here is a breakdown of what Royal Caribbean's Future Cruise Credit is all about.

Updated June 30, 2022

What is a Future Cruise Credit?

A Future Cruise Credit (FCC) is essentially a voucher for future travel.  It has a monetary amount associated with it, and it is provided in lieu of a refund.

What can I use the Future Cruise Credit towards in the future?

A FCC may be used towards the deposit and/or base cruise fare of any future cruise.

It cannot be used to pay:

  • Taxes
  • Port fees
  • Prepaid Gratuity
  • Shore Excursions

It can be used towards a new sailing you book, or any existing sailing you have previously booked.

As of June 6, 2020, a FCC can be used for a new cruise reservation deposit.

As it pertains to the Future Cruise Credits issued under the Cruise with Confidence program, the Cruise with Confidence FCC cannot be redeemed to repurchase the same sailing where the original booking canceled.

How is my Future Cruise Credit calculated?

The FCC compensation amount for impacted sailings is based on the total cruise fare paid at the guest-level and is exclusive of taxes, fees, and prepaid gratuities which are being refunded to the original form of payment.

What if the amount of my Future Cruise Credit exceeds the value of the next cruise I book?

If there is leftover value in the Future Cruise Credit, the remainder will be reissued in a new Future Cruise Credit.  The new FCC will have the same expiration date as the previous voucher.

How do I receive my Future Cruise Credit?

Once a FCC is issued, it is sent to each guest via email.

It can take a bit of time for a FCC to become available.  A few weeks is fairly typical, but it largely depends how busy Royal Caribbean is with processing them.

When will my Future Cruise Credit expire?

Effective June 1st, 2022, unredeemed Cruise with Confidence FCCs no longer expire

This means if you received a FCC under the Cruise with Confidence program, there is no longer a deadline to use them and they are good indefinitely.

Can I use my Future Cruise Credit with a travel agent?

Yes, any FCC issued is "owned" by the guest, and is never attached to any agency until it is applied to a booking.

How long does it take for the Future Cruise Credit to be issued/available?

Can I use my Future Cruise Credit to pay for someone else's booking?

Royal Caribbean will allow a one-time transfer of an FCC to someone else.

It currently does require a call into the call center if you booked directly. If you booked with a travel agent, then your travel agent can request the FCC transfer.

Once the FCC is transferred, then that person can use your FCC since it belongs to them going forward.

What if I used a Future Cruise Credit to pay for a now canceled cruise?

If a Future Cruise Credit was leveraged to pay for a reservation now impacted by the suspension of cruising, Royal Caribbean will make it easier by combining all funds into one voucher.

The value of the original FCC will now be added to the new FCC at 100% of its original value, plus 125% of any amount paid by the guest on the cancelled
sailing.

In a unique scenario where you may have been impacted by multiple phases of suspended sailings where your original Sailing Suspension FCC was redeemed on a newly impacted reservation, a full refund is feasible. Assuming the terms of the original FCC are met, the refund amount will equate to the value of the cruise fare at 100% and will not include
the incremental 25% earned through the original selection of a Future Cruise Certificate.

New Royal Caribbean trademarks could hint at name of new venue

In:
14 Jun 2022

When Royal Caribbean files a trademark application, it sparks interest in what it could possibly mean.

Trademark office website

Royal Caribbean Group filed a number of new trademarks recently that seem to be connected to its next new cruise ship, Icon of the Seas. Or perhaps not at all.

The new trademarks were filed with the United States Patent and Trademark Office late last week.

Icon of the Seas 2023

Two of the trademarks sound like marketing slogans, since they play on the name of Icon of the Seas.

Icon of the Seas is under construction at the Meyer Turku shipyard in Finland.

  • Live Like An Icon
  • We built an Icon, you make it Iconic

The other trademarks are less obvious, and could be names of a venue or feature on the new ship.

  • The Star
  • The Pearl
  • The Jewel
  • The Orb
  • The Gem
  • The Oyster

Royal Caribbean often trademarks names in bunches, so that it can later decide which name to use. This is most commonly seen with ship names.

Freedom of the Seas name

Each of the trademarks simply has a description of a trademark registration is intended to cover the category of cruise ship services. This is the commonly used description that Royal Caribbean Group uses as a catch-all for almost everything it trademarks.

Since the names seem to have a common theme among them and were all registered on the same date, it stands to reason they are related.  Either as the possible name of a new feature, or names of different parts of a new feature.

Royal Caribbean has been extremely quiet about its new class of cruise ship, the Icon Class.

Icon of the Seas sphere installation

They have not yet revealed what the ship looks like, or any features.

The only substantive announcement they've made so far is to tease a sphere-like object that was recently installed onboard.

There's been no word what it is, or what it does. With trademarks like "orb", "pearl", and "oyster", it could be related.

As always, it's important to remember trademark filings don't necessarily mean anything or indicate any intention Royal Caribbean has. Moreover, Royal Caribbean Group files all of its trademarks under a single brand on behalf of all of its subsidiary lines, which includes Royal Caribbean International. Celebrity Cruises, and SilverSea.

What do you think the names could be used for? Share your guesses in the comments!

Cruise industry wants to review pre-cruise testing requirements next

In:
14 Jun 2022

The same day the United States announced an end to needing a negative Covid test to enter the country, the cruise industry said it wants to next move to looking at pre-cruise testing requirements.

Woman taking covid test

Ever since cruise ships restarted sailing in late 2020 and early 2021, a pre-cruise covid test has been required.

While the specific requirements vary depending on where the ship sails from, in general, a negative covid test is required up to 2 or 3 days before the cruise for anyone that wishes to sail.

Cruise Lines International Association (CLIA) issued a statement on Friday in support of the U.S. lifting testing requirement for travelers arriving by air to the USA.

At the end of the statement, CLIA mentioned a next step of looking at pre-cruise testing.

"As the CDC monitors the improving health landscape and works with airlines to support a smooth transition with the lifting of the pre-arrival testing requirement, we believe a review of pre-embarkation testing requirements for cruise travelers is also in order."

Symphony of the Seas in PortMiami aerial

Just like the testing for international air travelers, CLIA points to the economic impact opening up cruises without a pre-cruise test.

There was no mention of changing vaccine requirements in the statement.

Pre-cruise anxiety

Cruise ship docked in Miami

The problem with having to take a covid test just a few days before a cruise is it inserts an x-factor into vacation plans of will they or will they not be able to go.

For many cruisers, a positive result just before the start of their vacation could ruin their plans.

Besides that, no other form of leisure travel subjects their customers to a covid test as a requirement for entry. This includes casinos, hotels, theme parks, or zoos.

Then there's the issue of actually getting a test done in time. Vaccinated guests can choose to do a proctored at-home test, but these tests cost extra. Tests at pharmacies are often free, but getting an appointment can be daunting.

In short, pre-cruise testing adds stress to planning and getting excited for a cruise because of the fear of a positive test derailing plans.

Reviewing health protocols

Physical Distancing sign

Royal Caribbean recently added new questions to its post-cruise survey that ask people who just took a cruise on their thoughts on the amount of health protocols.

Post-cruise surveys are one of the most important metrics Royal Caribbean uses in measuring customer feedback. These are comments from people that actually paid and went on vacation, rather than comments from people who may or may not actually cruise.

The addition of these questions seems to hint at the company wanting to know what its customers think about the current set of protocols.

Questions include if there were enough or too many health protocols on the cruise, what impact (if any) did the health protocols in place have on the cruise experience, and if the same health protocols were in place again for the next cruise, would they cruise again?

Some want testing to remain

There are still a lot of cruisers who want pre-cruise testing to remain as a way to prevent someone who has Covid from boarding their ship.

Melissa Chapa wrote on the RoyalCaribbeanBlog Facebook page, "Only reason I cruised is because of testing."

Jason Lutes added, "These tests have kept some cases off the ship. If they do away with pre-cruise testing, quarantine time while cruising might go up."

Randie Williams shared a story about how pre-cruise testing helped, "For my last cruise my husband tested covid positive 2 days prior to leaving. He was asymptomatic. We would have never known he had covid and could have passed it on to many passengers if we were allowed to board without a test."

What happened when I tested positive for Covid on a Royal Caribbean cruise ship

In:
13 Jun 2022

There is a risk of catching Covid-19 everywhere in life, including on cruise ships. Unfortunately, I tested positive for Covid on the last day of my cruise, and I wanted to share my experience for what to you can reasonably expect.

Wake

I was sailing on a 7-night Alaska cruise from Vancouver, Canada.

Anecdotally, it seems far more people are worried about what your life is like onboard after testing positive in terms of your treatment onboard, rather than the effects of the virus.

Keep in mind my experience may vary from your experience, as regulations are changing all the time.

Ocean view from my cabin

I certainly had read plenty of other people's experiences on various cruise lines to have a ballpark idea of what to expect, but after going through it myself, here's the important takeaways.

Feeling sick

Bedroom

Before anything else, you will likely start feeling the effects of Covid. I'm sure most people start off in denial of what it could be. I certainly did.

My first symptom was a sore throat on the second-to-last day, but I had gotten up super early for the glacier viewing and stood outside for hours to watch it all, so I chalked it up to overdoing it. My energy levels were good and I had no temperature or any other symptoms.

As the evening came, I found myself getting quite tired and again, assumed it was a result of many days of touring Alaska.

That night, things got much worse and my fever rose along with an even worse sore throat. By the time dawn broke, I couldn't take it anymore and found a home covid test I brought onboard. Sure enough, it came up positive.

At this point, I felt miserable and called medical to inform them of my symptoms and positive test.

Medical evaluation

The next thing that happens is the medical team came up to our cabin and tested everyone.  

The ship's doctor and nurse arrived to give us a quick antigen test each, and dropped off DayQuil, lozenges, and Tylenol to deal with the symptoms I was experiencing.

The doctor listened to my breathing and then told us we'd have the results very soon, likely within the hour. He also mentioned all the treatment was complimentary.

Almost exactly an hour later, I got a call that I was positive, but my wife and kids were negative.

Quarantine

Bedroom

Probably the biggest concern about Covid on a cruise ship is being quarantined. It's no secret there are inside cabins on every ship designated for Covid patients.

I was able to stay in my stateroom for two reasons: it was the last day of the cruise and we had a two bedroom suite. 

The doctor explained that if I could quarantine myself in one of the bedrooms, I could remain there. That certainly seemed like a better idea than going elsewhere.

I was not to leave my cabin at all. My wife and kids could leave the cabin, but had to wear masks and were not allowed to eat in any restaurants.

Instead, we were allowed to order food from room service at no extra charge. After one or two orders, the room service rep started calling me to place orders before I could.

In terms of the food, it's the exact same room service menu as any other guest has access to. For dinner, we were able to order from the main dining room menu just to give us something different.

The room service food menu gets old quickly. Unlike the main dining room, there's no variations or new options. I could see how this could become frustrating if I had been in quarantine for a longer period.

You'll be provided with complimentary Voom and free phone service.

One thing that will stop is daily cleaning on your cabin.

Checking up

Once you test positive, expect a lot of phone calls to check on you.

I was impressed by the amount of crew members that called to check on me, and give me information.  I was concerned about not having access to all the questions about what happens next, but between the medical team and guest services, they ironed it all out.

The medical team called a number of times to check on how I felt, and were happy to provide more meds if I needed them.

Medical center

Guest services also called to coordinate plans (more on that next).  Also, both medical and guest services cross checked the other, asking me if the other had done certain things to ensure no balls were being dropped.

What to do after the cruise

Canada Place in Vancouver

Guest services provided me options for what I could do at the conclusion of the cruise.

Because we were in Canada, which has public health regulations requiring me to continue to isolate after the voyage ends, I was given three options:

First, I could disembark in Vancouver and quarantine in Canada for a minimum of 10 days (9 days since I had quarantined one day in my stateroom).

Second, I could disembark and take my rental car (that I had parked in Vancouver) and drive back to the U.S.

Third, stay onboard for the next sailing. This was a shock to me, but in the paperwork Royal Caribbean provided, it listed staying onboard as an option sometimes allowed if there's space for it.

I'd need to quarantine for 4 more days, and if I tested negative after that, I could get off the ship in port and resume normal cruise activities. 

My family would need to test every day, but they would be able to enjoy the ship if they tested negative.

It was tempting to stay onboard, but the fear someone else could test positive (since they had been exposed to me) made it seem too risky.

Later in the disembarkation process, I spoke with a couple that opted to quarantine onboard and they spent the entire cruise in quarantine because they continued to test positive. That made me feel much better about my decision not to stay onboard.

We chose the option of taking our rental car and driving back to Seattle to stay there Had I not had a rental car already parked in Vancouver, I likely would have been stuck in Canada, per the Canadian regulations.

I had to provide guest services with the address and my ArriveCAN number for departure. 

Compensation

The most impressive part of the lengths Royal Caribbean goes to support those that catch Covid during their sailing is the compensation package they provide.

Since I could not drive home to Florida, Royal Caribbean offered me a daily per diem if I quarantined in a hotel.

Specifically, it offers reimbursement, up to a limit of:

  • $250 USD per hotel room per night
  • $100 USD per person, per day in meal costs
  • Air change fees up to $400 USD per person
  • $150 USD per day for a rental car cost

In addition, all quarantined guests and their travelling party get a prorated refund of their cruise fare based on the time spent in quarantine and cruise time lost.  This refund will come back to the original form of payment.

In my opinion, this quite a generous offering, especially the financial support given after you've left the ship and are isolating in a hotel.

Disembarkation

Serenade docked in Canada

On the morning of disembarkation, we were instructed to wait in our cabins until all other guests were off the ship.

At 9am, crew members came to take my luggage. It would be brought down separate from other guests luggage.

At 9:45am, a crew member came to escort us out. It felt kind of surreal being back in the Centrum again. Again, I was happy to only have had one day of quarantine.

They escorted us to a conference room where eventually 10 other Covid positive guests joined us. This represented 11 out of 2,100 guests, or just 0.5% of the guests on our sailing.

We each had similar stories of "how it happened". Most appeared to be heading to a hotel in Vancouver that Royal Caribbean had arranged for.

We were taken off the ship and into a van to take us to our quarantine place. The bus dropped me off to pick up my rental car, which was parked nearby.

Must do's before your next cruise

Bring a few covid tests with you so you can test in your cabin before calling medical. From what I understand, you may still be temporarily quarantined if you call with covid-like symptoms but test negative.

Have some shows or movies downloaded on your mobile device to watch. Most streaming services you subscribe to allow you to download programming to watch offline (like on an airplane). There isn't much else to watch.

Netflix

Bring extra prescription medicine for a possible quarantine.

Bring a few over-the-counter flu medications with you. My wife packed Ibuprofen and some Halls, but I wish I had daytime and night time DayQuil or even Mucinex to deal with my sore throat.

Conclusion

I was probably different from most that run into this situation, because I knew a lot about what cruise lines were doing with people that tested positive for Covid. I was looking to see how much truth there was to any of the subjective comments people had made in their experiences.

Yes, the room service menu gets tiresome and if I had to eat it for 3, 4 or more days, I probably would have really hated it. But I never got food that was cold. Luke warm, perhaps. But no different than how some food comes very hot or not so hot when in a dining room.

I freely admit I was lucky to only have to quarantine for 1 day onboard. The television programming is limited, and there were no pay-per-view movies on Serenade of the Seas.  Moreover, their slow internet made streaming anything pretty much impossible (although YouTube worked fairly well, since it could buffer better than other services I tried).

 

I thought the support from medical and guest services was exemplary. I was encouraged to call with any questions. So when I wasn't sure about mixing meds, I called the medical center and got a hold of the doctor almost immediately. My primary physician at home isn't that accessible.

Besides "how bad is quarantine", my other concern was communication because I had read some people lamenting gaps in time before knowing what was going to happen next. 

I started my ordeal around 7am. By lunch, I had a good idea of what the game plan was, and by 4pm I was clear on disembarkation and what to do after that.

I knew when I booked this cruise, and every other cruise I've taken since June 2021 that there's a risk of getting Covid. I was fortunate not to have run into this until now, but I can say it was handled well.

It would have been a heck of a lot easier if this had happened on a cruise from Florida, as I'd much rather quarantine in my own home. But the generous compensation package helps a lot.

I'm not not sure what sort of compensation options there are if the cruise had ended in the USA, which likely has different requirements than than of Canada.

I hope this article serves as an overview of what could happen and what to expect. 

Serenade of the Seas Live Blog - Day 6 - Glacier Viewing

In:
11 Jun 2022

One of the highlights of any Alaska cruise is when your ship sails as close as it safely can to a glacier.

Glacier

The glacier viewing is a slow process, in which the ship moves up the waterway leading to the fjord at Tracy Arm.

We got up at 6am and bundled up to enjoy the view. We decided to go up to the pool deck to see the glacier, since our cabin had only a fixed view.  Plus, I knew the photos would look better without a piece of glass in the way.

We slowly meandered towards the glacier, which took about 90 minutes or so. Along the way you pass small icebergs in the water, waterfalls, and once in a while some wildlife.

Unlike the last few days in Alaska, the weather was not perfect. It was overcast, drizzling, and chilly. At one point I got a cup of coffee simply to hold the warm mug.

As we entered the entryway to Swayer Glacier, the Captain came onto the public address system to inform us we would not be able to get any closer and would have to turn back due to ice in the water.

Depending on how many pieces of ice are in the water, it can prevent a ship of our size from getting closer. Disappointing, but as we ran up to the front of the ship to get a glimpse of the glacier, it was evident there was just too much ice in the way.

I'm happy to have at least caught a glimpse of the glacier, but it would have been a very nice way to cap off this sailing. 

We went back to the cabin and rounded up the kids for breakfast. Once again, it was time to hit the Windjammer.

The rest of our day was a typical sea day, and it could not have come with better timing. With so many ports in a row, and the early morning glacier viewing today, I was definitely "burning the candle on both ends" and starting to feel it.

I was able to work in two different naps as a way to catch up on sleep, and we spent our day mostly relaxing in the cabin. 

As I always say, a relaxing sea day makes for a boring live blog, but I needed it!

Tomorrow is a sea day.

Stray Observations

We caught a glimpse of Quantum of the Seas around lunch.

The NBA finals game was being down on the pool deck

Royal Caribbean wants to add Elon Musk's Starlink high-speed internet to its cruise ships

In:
10 Jun 2022

There could be a new generation of high-speed internet coming to Royal Caribbean's cruise ships.

Wonder of the Seas side view

Based on regulatory filings, it appears Royal Caribbean is engaged with SpaceX’s satellite internet system Starlink to provide internet service for its ships.

A new filing with the U.S. Federal Communications Commission (FCC) on Friday details a plan to bring the new type of internet to cruise ships.

The letter was sent to the FCC by Royal Caribbean Group Vice President of Operational Excellence, John Maya, to ask the agency to "expeditiously" approve a new plan to use Starlink on Royal Caribbean ships.

SpaceX satellite

Starlink is a satellite internet constellation operated by SpaceX, providing satellite Internet access coverage.

"We write today to respectfully request that you act expeditiously and look favorably upon the pending application filed by SpaceX Services, Inc. and referenced above."

Mr. Maya points to increased cloud-based services drawing a need for even faster internet accessibility onboard. He points to attrition, bankruptcies, and consolidation in the satellite internet business as not keeping up with demand.

"Working with SpaceX Services, Inc., we believe we have identified a true next generation solution for our vessels that meets the rigorous technical and operational requirements commensurate with our growth plans.

"We believe our work with SpaceX, the first of its kind in the cruise industry will set the standard for other cruise operators and will mean a leap in terms of guest experience and business operations while at sea."

If you are ready for Starlink to be added to a cruise ship soon, there's a legal issue that is preventing it, which is why Royal Caribbean is appealing to the FCC.

SpaceX has yet to receive approval to operate its Starlink service on moving vehicles, including planes and naval ships.

Up until now, Royal Caribbean's Voom internet service has relied on internet from other providers, including O3b MEO. The O3b internet had made it on Royal Caribbean's newer ships, but did not get added to older ships in the fleet. Moreover, it has anecdotally not performed nearly as well more recently, especially when compared to other cruise lines, such as Princess Cruises.

As an example, this article was written onboard Serenade of the Seas, which clocked a download speed of 590Kbps and an upload speed of 360Kbps, with latency of 832ms.

Serenade of the Seas internet speed test

Starlink is capable of download speeds of 50-250Mbps for residential consumers.

Serenade of the Seas Live Blog - Day 5 - Skagway & Haines

In:
10 Jun 2022

Today was a first for me, with two port to visit in a single day.

Serenade of the Seas in Haines

First up is Skagway, Alaska, and we didn't have firm plans for today's visit. We walked off the ship thinking we could do a combination of a hike and lunch.

Going off of our local's guide to Skagway, we attempted to walk the Dewey trail down to the lake.

Unfortunately, the path was very steep, with lots of rocks. While I think we could have made it, we bailed after about 20 minutes when the terrain got very rocky and steep. 

Back in town, we did a little bit of walking around before deciding to try a less demanding trail.

Located near the airport is Yakutania Point, which requires a short walk and easy terrain.

It essentially run parallel to where the cruise ships dock, but across the river. 

We easily navigated the terrain and ended up with a great view of the ship and the waterways entering Skagway.

By now, we were hungry and needed to sit, so we headed back to town for lunch at Skagway Brewing. They had a nice menu of options and it tasted great after all of our walking.

We then spent the rest of our time in Skagway exploring downtown. 

I also had to stop by the Klondike Doughboy to try one of their fried dough specialties.

Their fried dough is essentially a very flat and round doughnut topped with sugar and cinnamon.

Back on the ship, it was time for a nap to rest up for our next port.

I woke up to clear skies and a beautiful view as we made our way out of Skagway.

Haines is the next city, just a few miles from Skagway. The transit was so short that we ended up docking about an hour early.

Haines is a much smaller port than any of the other places we visited, but it also has a more town feel than the rest.

It's an easy 10 minute walk downtown, where there's shopping and restaurants to enjoy.

Since we were only in Haines for a few hours (4:30 to 9:30) and we are coming back next week, we decided to just enjoy the town and save the tours for next week.

We started off with dinner at the Bamboo Room at Pioneer Bar.

They had a small dinner menu, so we shared the halibut and fried pickles along with a cold beer.

After dinner, we walked to the Haines Brewery, where you can enjoy a variety of brews they have on tap at their distillery.

This was a popular spot, and it was nice to grab a beer and enjoy the drink with a view of the mountains.

The town of Haines was beautiful, and once again our perfect weather really made it a joy to be outdoors.

On the way back to the ship, I spotted a food truck with a woman who was letting everyone know that walked by they not only had fresh fish to enjoy, but all their stuff comes from local fisherman.

I am a sucker for locally sourced food that is fresh, so I stopped by for a bite. They have beer battered halibut fish & chips, sockeye salmon, or coonstripe shrimp.

I met Gabe and Tracey, who own "The Frog Lady Fish Company". Gabe is a native Tlingit, and moved his family back here to live. They started this food truck because of his connection with the local fishermen. 

I sampled the salmon and halibut, and they were outstanding. It tasted so good to have fresh fish that was caught just a few days ago.

If you're looking to try them out, they're located right on the main road if you take a right from the cruise ship, near the post office.

We had a full day of fun, and wanted to call it an early night since we had to get up early to get up early tomorrow for the glacier viewing.

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