Royal Caribbean schedules third quarter 2019 earnings call

In:
24 Oct 2019
By: 
Matt Hochberg

Royal Caribbean will hold a conference call on October 30, 2019, at 10am to discuss its third quarter 2019 financial results.

The call will be available on-line at the company's investor relations web site, www.rclinvestor.com. To listen to the call by phone, please dial (877) 663-9606 in the US and Canada. International phone calls should be made to (706) 758-4628. There is no passcode or meeting number.

A replay of the webcast will be available at the same site for a month following the call.

Hawaii cruise on Royal Caribbean: Everything you need to know

In:
23 Oct 2019
By: 
Twangster

Royal Caribbean offers cruises to bucket list destinations, and Hawaii is right at the top for many people.  Hawaii is renown for its natural beauty and incredible offerings that are unique to the island chain, so if your cruise goes there, there are a few good tips you need to know about before visiting.

Hawaii is part of the United States, so that means if you are an American, cell phones, currency, credit cards and simple things like renting a car is no different compared to being right at home.  

Cruising the Nā Pali Coast of Kauai

Since Hawaii is a series of islands in the middle of the Pacific Ocean, the cost of everything from milk to gasoline can be significantly more expensive when compared to what items cost on the U.S. mainland.   This impacts everything in Hawaii, including the price of excursions.  Research and prepare a vacation budget accordingly.  

Arriving into Lahaina, Maui

Royal Caribbean offers Hawaiian cruises when it repositions its ships between the the Australian cruise season and the Alaska cruise season.  A combination of the U.S. Jones Act and the Passenger Vessel Services Act (PVSA) dictates that foreign flagged vessels are not allowed to offer cruises that remain within the Hawaiian Islands.  Instead, they must include at least one foreign port of call on the itinerary.  Since Hawaii is in the middle of the Pacific Ocean with few foreign countries nearby that means Sydney, Australia or Vancouver, Canada are often the start or end of such journeys.  

The only time of year that Royal Caribbean offers a cruise that includes a visit to Hawaii is in the spring or fall, when ships are repositioning between Australia and Alaska.  It also means a number of consecutive sea days will be found on Hawaiian cruise itineraries.  This can also impact anyone who would like to sail on a back-to-back cruise visiting Alaska combined with a Hawaiian cruise which can in some cases be a violation of the PVSA.  

Booking a Royal Caribbean Hawaiian cruise means being limited to just a few dates available in the spring or fall, typically around May or September.

A Gecko makes an appearance to drink some water droplets from a Bird of Paradise

Royal Caribbean currently has different classes of cruise ships that move between Alaska and Australia.  Like many bucket list destinations, there are reasons to consider the type and size of ship when booking a Hawaiian cruise.   Smaller ships can get into smaller ports of call and offer port experiences that newer and larger ships cannot.   Larger and newer ships offer on-board features and experiences that smaller ships cannot.  

You will need to decide the right balance of on-board experience versus itinerary that fits your cruise style.  Radiance class, Voyager class and Quantum class ships have all recently sailed these routes.  Fortunately, all ships provide wonderful views of the seas, a range of cabin type from interior, ocean view, balcony and suites plus plenty of on board activities.

The beautiful black sand of Punalu’u Beach on the Big Island of Hawaii

The State of Hawaii is made of of an archipelago of islands.  Each island in the chain offers a different experience.  A benefit of cruising to Hawaii is being able to experience many different Hawaiian islands in one trip.  

Kauai is known as the garden island.  Maui is the valley island. Oahu is the most largely populated island, where the largest Hawaiian city of Honolulu is located, as well as popular tourist attractions such as Waikiki, Diamond Head and Pearl Harbor.  The biggest island in the state bears the name Hawaii, the same name of the state that represents the collection of these Hawaiian Islands.  

The Haleakalā crater on Maui, where tens of thousands of years ago lava would flow from volcanic vents

The Silversword is only found on the island of Maui.  Unique to Maui and not found anywhere else in the world, not even on other Hawaiian Islands

Cruises tend to start or end in Honolulu, on the Island of Oahu.  The port is close to the Honolulu airport, and is a great spot to spend a few days before or after the cruise.  If you are traveling to Hawaii, consider spending a few extra days before or after to explore everything the incredible Island of Oahu has to offer.  

Exploring centuries old lava flows on the Big Island

The Hawaiian islands are born from volcanoes.  Some are still active, while others are currently dormant (but not extinct).  At the time this blog post was written in 2019, there are no active lava flows or eruptions to experience.  However, you don’t have to go very far to find evidence of the volcanic history that has shaped these islands for millions of years.  This is particularly true on the Big Island, which last experienced new lava flows in 2018. 

Sunrise in Honolulu, as seen from the pool deck of Ovation of the Seas while in port

On Oahu, if you wish to visit Pearl Harbor (and you should), you will need to plan ahead and make reservations well in advance for a visit to the USS Arizona Memorial.  Simply showing up without reservations will likely result in disappointment.  

Visits to the USS Arizona Memorial had been suspended due to movements of the loading dock but recently the National Park Service re-opened the Memorial and visits have resumed.  

A series of daily lectures from a native Hawaiian guest speaker onboard

Hawaii may be part of the United States, but it roots are very different from the mainland.  Steeped in native culture and tradition, it is well worth researching the origins of the Hawaiian people and their history before visiting Hawaii.  There are flora and fauna that are unique to Hawaii and in some cases only exist on one Hawaiian island and no where else in the world. In some cases, they do not exist on other Hawaiian islands.  This makes a cruise to Hawaii a great educational experience for everyone including family cruisers.  

Royal Caribbean will often provide a series of guest lectures on board to help educate guests about Hawaii.

Tendering operations from onboard Ovation of the Seas, the largest cruise ship to ever visit the Hawaiian Islands

In many cases, a visit to a Hawaiian island from a cruise ship involves tendering. Not all islands have a pier or harbor that can accommodate cruise ships.   In some cases, smaller ships can dock, but for some islands even smaller ships must tender using smaller boats to transfer guests to shore. 

Royal Caribbean has a lot of experience with tendering and they will always strive to make the experience as smooth as possible, but you need to consider the extra time it takes to tender if you plan to explore Hawaiian islands that are tender ports on your own.  As you research each ship and itinerary, make sure you pay attention to what ports are tender ports and plan accordingly.  

Sunset as seen from near the summit of Haleakalā nearly 10,000’ above sea level

Excursions are the way to truly experience everything Hawaii has to offer.  Excursions vary and different experiences can be booked directly or through Royal Caribbean.   

The same reasons for booking excursions through the cruise line versus through third parties remains the same debate as any other cruise itinerary.  Regardless of how you intend to explore Hawaii, plan and research excursions well before boarding to ensure you make the most of your Hawaiian cruise experience.  

Snorkeling the Molokini Crater

Popular excursions either booked through Royal Caribbean or directly will sell out so don’t wait until you are on board to book your excursions.

On Oahu in and around Honolulu and Waikiki, you will find ride share services available much like in any American city.  On the remote Hawaiian islands, ride sharing drivers may be few and far between so plan accordingly.  On some islands there are few roads and some roads can become congested at times.  Give yourself plenty of time if self exploring to make sure you are back on board well before sail away time.

Visiting a National Park above the clouds on Maui

For anyone new to this incredible destination, using a travel agent can greatly assist in planning the ideal Hawaiian cruise vacation.   

Hawaii is a beautiful cruise destination that is unique and different from any other.  Some research and planning before booking will ensure that you can get the most from your Royal Caribbean Hawaiian cruise.  

Email Questions on Royal Caribbean Blog Podcast

In:
23 Oct 2019
By: 
Matt Hochberg

Our newest podcast episode is out to help give you a quick "audio escape" to a Royal Caribbean cruise!

Episode 325 is available for downloading where I will be reading more of your questions this week all about Royal Caribbean.

Matt is diving into the email bag this week to answer your emails all about taking a Royal Caribbean cruise.

Here’s the podcast page for Episode 325. And don’t forget to subscribe to the podcast via RSSStitcher or on iTunes!

Take a listen and as always, let us know what you think! Please rate and review the podcast on iTunes and leave your comments below!

Previewing Royal Caribbean's 2020 Europe cruise season

In:
23 Oct 2019
By: 
Matt Hochberg

In 2020, Royal Caribbean will sail to more than 100 destinations across seven ships in Europe, and we have a look at what options are out there for booking next summer.

Here is a look Royal Caribbean has ready for next summer across the continent.

Northern Europe

Explore the Baltic, British Isles, Scandinavia and Russia with 7 to 12 night itineraries onboard Brilliance of the Seas, Jewel of the Seas, and Anthem of the Seas.

Amsterdam, Netherlands

Brilliance of the Seas
10-NIGHT BRITISH ISLES
12-NIGHT BALTIC

Stockholm, Sweden

Jewel of the Seas
7-NIGHT SCANDINAVIA & RUSSIA

Copenhagen, Denmark

Jewel of the Seas
7 NIGHT NORWEGIAN FJORDS-COPENHAGEN
7/11 NIGHT SCANDINAVIA & RUSSIA
11 NIGHT ARCTIC CIRCLE

Southampton, United Kingdom

Anthem of the Seas
8-NIGHT NORTHERN EUROPE CITIES
5-NIGHT PARIS & BILBAO- SOUTHAMPTON

Mediterranean/Greece & The Greek Isles

Two newly Amped ships will offer sailings in Europe in 2020, with the arrival of Explorer of the Seas and Allure of the Seas. Both ships will offer 7-night family-friendly Western Mediterranean adventures. Radiance of the Seas will hop around the Greek Isles.

Guests have the choice of 6-14 night itineraries ranging from Greek Isles, Italy or Spain centric, Canary Islands and Mediterranean onboard the Explorer, Vision, Jewel, and Anthem of the Seas.

Barcelona, Spain

Allure of the Seas
7 NIGHT WESTERN MEDITERRANEAN
Jewel of the Seas
7 NIGHT ITALY, FRANCE & SPAIN
12 NIGHT MEDITERRANEAN VENICE
12 NIGHT MEDITERRANEAN GREEK ISLES
Vision of the Seas
12 NIGHT MEDITERRANEAN
12 NIGHT MEDITERRANEAN GREEK ISLES

Rome, Italy

Explorer of the Seas
7/9 NIGHT GREEK ISLES
6/7 NIGHT WESTERN MEDITERRANEAN
7/8/9/10 NIGHT GREEK ISLES
12-NIGHT HOLY LAND
Jewel of the Seas
12-NIGHT HOLY LAND

Venice, Italy

Rhapsody of the Seas
6/7/8-NIGHT GREECE & CROATIA
7-NIGHT GREEK ISLES

Southampton, United Kingdom

Anthem of the Seas
8-NIGHT SPAIN & PORTUGAL
6/7/8-NIGHT FRANCE & SPAIN
14-NIGHT ITALIAN MEDITERRANEAN
13-NIGHT MEDITERRANEAN BEACHES
14-NIGHT DISCOVER THE CANARIES
13-NIGHT ITALIAN MEDITERRANEAN
10-NIGHT SUNSHINE IN THE CANARIES

Do you have a Royal Caribbean cruise to Europe booked in 2020? Let us know in the comments where you will be sailing!

Royal Caribbean and Carnival sign deal to construct new cruise port in Saint Lucia

In:
22 Oct 2019
By: 
Matt Hochberg

Royal Caribbean Cruises Ltd. and Carnival Corporation & plc signed a memorandum of understanding with the government of Saint Lucia to manage the current cruise pier and terminal facilities in Saint Lucia, and work together to construct and operate a new cruise port on southern part of island.

Carnival Corporation and Royal Caribbean and the government of Saint Lucia will establish a long-term concession agreement to formalize the terms and responsibilities for the joint venture to manage and operate the current cruise pier and terminal facilities at the Port of Castries.

Additionally, the joint venture will design, finance, construct and operate a new cruise port in Vieux Fort on the southern part of the island that will be able to accommodate the latest and most innovative ships in the cruise industry.

"The cruise market is the fastest growing sector of tourism and in the next decade cruising in the Caribbean region is anticipated to increase by 40%," said Michael Bayley, president and CEO of Royal Caribbean. "We are excited to partner with the Government of Saint Lucia to ensure that the destination directly benefits from that growth, while giving more guests the opportunity to visit this unique gem in the Caribbean."

Under the new agreement, the joint venture would optimize the experience for guests visiting Saint Lucia while developing additional cruise infrastructure to support the industry's latest ships and promote the growth of cruise tourism on the island.

Video: Royal Caribbean's Oasis Class vs Quantum Class

In:
22 Oct 2019
By: 
Matt Hochberg

Should you cruise on Royal Caribbean's Oasis Class or a Quantum Class cruise ship? For families, this is a tough decision, with each offering something different and we have a breakdown of what each ship excels at and why it is a great choice.

In our brand new RoyalCaribbeanBlog video, we offer a look at what makes each class of cruise ship different and which types of cruisers would enjoy each.

And if you love this video, we have lots of other great cruise videos to watch on our Royal Caribbean Blog YouTube Channel!

By the way, have you subscribed yet? Be sure to subscribe to our channel and never miss a single video!

So check out the video and then let us know: Do you prefer an Oasis Class or Quantum Class ship and why?

Royal Caribbean is adding more TV sports coverage to its cruise ships

In:
22 Oct 2019
By: 
Matt Hochberg

Digital Video Systems will provide expanded high-definition sports coverage on select Royal Caribbean ships, with more getting the additional offerings next year.

CRUISESAT will offer satellite direct-to-ship programming that features marquee programming from the United States, including coverage of:

  • National Football League
  • Major League Baseball
  • National Basketball Association
  • NASCAR
  • Indy Racing League
  • Golf and tennis Grand Slam events
  • Major international (UEFA Champions League and other top soccer, cricket and more) sports from ESPN flagship networks
  • SEC Network
  • ESPN U

The expanded sports coverage is currently onboard four Royal Caribbean ships: Independence of the Seas, Mariner of the Seas, Navigator of the Seas and Symphony of the Seas.

In November, the service will be expanded to Oasis of the Seas. The service will expand to Allure of the Seas, Explorer of the Seas and Freedom of the Seas by spring 2020.

Royal Caribbean International manager of Entertainment Media, Jake McDaniel, spoke about the upgrade, "Royal Caribbean always strives to provide the very best entertainment experience possible, and that includes delivering high-definition sports that are essential to their guests. CRUISESAT makes it easy for Royal Caribbean to access quality HD sports entertainment content that their customers demand while they are enjoying their cruise experience."

7 tips for a great Mediterranean cruise

In:
21 Oct 2019
By: 
Matt Hochberg

Cruising on the Mediterranean Sea is among one of the most popular cruising destinations available. With ports of call in France, Italy, Greece, Turkey and more, each port of call offers  its own incredible cuisine, architecture, historical sites and modern culture.

If you are considering your first European cruise, here are some helpful tips for an incredible first Mediterranean cruise!

1. Pace yourself

Most European cruises are at least 7-nights long and include multiple port stops. In fact, Mediterranean sailings usually offer less sea days than a Caribbean cruise, and that means lots more touring time.

Even before you step foot onboard your Royal Caribbean ship, you may be dealing with a long airplane flight to your embarkation port.  Flying across the world comes with its own challenges, such as fatigue and jet lag.  Add a busy itinerary of shore excursions and you have a recipe for burnout.

The key is to plan breaks and acknowledge you cannot do it all.  If possible, fly in a few days ahead of your cruise to adjust to the local time and recover from the lost sleep.

Once on your cruise, plan your excursions to vary the activity level.  Try alternating "culture days" spent in museums and historical sites with "sun days" spent on the beach or enjoying outdoor activities. If on one day you want to walk all around Rome, then try for a lighter activity level before tackling the mountains of Nice and Villefranche.

When it comes to nightlife onboard the ship, while heading to bed at 10pm seems sacrilegious, your body will thank you the next day when you are well-rested.

2. Try to blend in

While you are a tourist visiting these amazing countries, there are some easy ways to avoid becoming that guy and not become a spectacle.

While no one expects you to be fluent in Spanish, French, Italian and Greek, it means a lot if you can learn some basic phrases to communicate with the locals. Even a friendly bonjour, or grazie will go a long way when talking with the locals (especially if you are trying to get help).

Unfortunately, crime and scams are common in Europe so you want to avoid sticking out to not be a target for thieves. Wallet snatching, pick pockets and flower sellers usually go after tourists, so be vigilant and careful about these scams.  Carry only the credit cards you need and a minimum of cash. Men should carry their wallets in front pockets and women should use purses that have a zipper.

3. Dress appropriately

Most of the ports of call feature ancient cities and villages, replete with cobblestones and uneven pathways, so comfortable shoes are absolutely important if you want to enjoy the adventure (and avoid injury).

If you are planning to visit religious sites, keep in mind that the expected dress code is more conservative than what one typically wears on a shore excursion.   For example, you might need clothes that cover your shoulders and knees to visit a mosque.

4. Plan for the weather

Summer is the most popular time to go on a Mediterranean cruise,a nd that means the sun will be shining and the temperatures on the rise. If you go in the summer, plan for the heat. Bring broad-rimmed hats and plenty of sunscreen. 

Just like at home, when the temperatures are high, you will get tired quicker. Prioritize your destinations and take frequent breaks.

5. Sometimes you do not actually dock in the city listed

If your cruise lists a stop in Paris, Rome or Athens, your ship is not actually dropping you off in the city.

Since these cities are inland, Royal Caribbean will dock at a seaside port, which are often several hours away.

If you wish to visit these major cities, allow ample travel time in your itinerary to get there, and pad your estimates to account for traffic and other delays. 

6. When to go

Just like the Caribbean, there is prime time for Mediterranean cruises, as well as shoulder seasons.

June through August is the "high season" for most itineraries, with the prices during the other months being lower. Sometimes tourist facilities close during the offseason or have shorter operating hours, but the money saved by cruising in the shoulder season could be substantial.

The most comfortable temperatures will be found in the spring and fall.  Greece, Turkey, the Rivieras, and southern Italy and Spain get especially hot in the summer, with temperatures approaching 100 degrees away from the ocean.

7. Currency

No matter which cruise you take, having some cash for emergencies, refreshments, taxis or souvenirs is a really good idea. Many of the countries you visit on Mediterranean cruise will use the Euro including France, Spain, Italy, Greece and Malta. Before you leave for the cruise, double-check which currency the countries you will be visiting use if you plan to tour on your own or go to local markets. 

Be sure to also keep in mind that only US currency is accepted onboard Royal Caribbean ships. While the ship will offer currency conversions, you will likely get a better rate elsewhere.

Your tips

If you have taken a Mediterranean cruise before, what would be some tips to share to someone new to the experience? Did we miss important advice? Let us know in the comments!

How to book a Royal Caribbean shore excursion

In:
21 Oct 2019
By: 
Matt Hochberg

With your first cruise coming up, you might be wondering how to book a Royal Caribbean shore excursion. After all, your cruise ship will take you to different ports of call to explore on your own and you do not want to miss out all that you can do while in the area.

In each port you visit, Royal Caribbean provides a variety of shore excursion options for guests of all activity levels, interests and ages. 

Here is what you need to know to book a Royal Caribbean shore excursion.

Why book Royal Caribbean's shore excursions

The best reason to book your shore excursion with Royal Caribbean is the convenience and reliability the cruise line provides. 

There are two primary means of booking a shore excursion: online via Royal Caribbean's Cruise Planner site, or onboard the ship at the shore excursion desk or via the app.

Booking a Royal Caribbean shore excursion is simple, especially for families and groups. Select the excursion you are interested in, select how many people will be participating and pay the price and that is it.  

Royal Caribbean thoroughly reviews its tour operators, whether it’s the guide on a sightseeing tour or the one that provides proper equipment and ensure the safety of gear used on active excursions like scuba diving, quad riding, and zip lining. Because guides are locally based, you’ll get an authentic experience from an expert in a safe, trusted environment.

The other major reason to book your excursion with Royal Caribbean is the cruise line guarantees you will not miss your cruise ship in the event your tour is delayed in returning.  The cruise line coordinates with trusted, local guides and private transport to build the day around the ship’s own schedule. As a result, there is no risk you will not return before the ship departs for the next destination. And if by chance your excursion gets stuck in a traffic jam, the ship will wait for you. Considering the alternative is you have to fly/drive yourself to the next port of call to catch up with the cruise, that is a big deal.

How do I book a Royal Caribbean shore excursion?

Online

The easiest way to book a shore excursion is to do so before the cruise on Royal Caribbean's website.  Simply log into Royal Caribbean's site, find your cruise booking and purchase your tour before the sailing begins.

Once in your sailing, select the Shore Excursions tab. From there, you can narrow down the results based on the port, interests, time of day, activity level, age, wheelchair accessibility and more.

You can book tours for family and friends as well. All you need to know is their last name and reservation number.  As you proceed through the booking process, there will be an option to add guests from another reservation.

Phone

If you prefer to call Royal Caribbean and already have a cruise booked, you can call 1-800-398-9819 for pre-cruise planning assistance.

Royal Caribbean allows guests to book their excursions up to a few prior to the beginning of the sailing.  All you need to know is who is participating in the excursion, and a form of payment.  Full payment is required when reserving a shore excursion.  In the event your ship skips the scheduled port call, Royal Caribbean will refund your money.  

Onboard

Alternatively, you can wait to book shore excursions onboard the ship.  There is a dedicated shore excursion desk onboard the ship (usually near Guest Services), where you can speak with staff members, view pamphlets of available options and ask questions.

Keep in mind that the excursion desk onboard the ship is commonly busy with other guests who are trying to book excursions, or asking questions, and this can lead to long lines.

Private Tours

A relatively new and lesser-known option is Private Journeys, which offers private tours that are organized by Royal Caribbean.

Private Journeys is a shore excursion option offered directly by Royal Caribbean, where guests can create a completely customized shore excursion in any port your ship visits.  You provide Private Journeys with an idea or basis of what you want to do, and then they work with local tour guides to come up with an excursion.

In the weeks and months leading up to your cruise, you and your Private Journeys representative will custom craft a tour for you and your family.  Just like a group tour, these tour operators are vetted and organized by the cruise line.  All you have to do, is show up.

We have tried Private Journeys twice (in Belize and Curacao), and think it is a great choice for anyone that wants to tour at their own pace, and like the benefits of what Royal Caribbean provides.

Can I cancel my excursions?

You may cancel purchase(s) made via Cruise Planner up to forty-eight hours prior to the cruise departure date. Excursions can be modified or canceled up to 48 hours prior to port arrival without penalty. Tours involving flights, trains, special events, overnight stays, hotel stays and Private Journeys must be canceled 30 days prior to sailing to avoid cancellation penalties. Other restrictions may apply.

 In the event a tour is canceled, a full refund will be provided to the guest’s onboard account.

No refunds are made for failure to use all of the described services included in the excursion price.  

Royal Caribbean CEO predicts 50% increase in Caribbean passengers

In:
21 Oct 2019
By: 
Matt Hochberg

Speaking at the Caribbean Tourism Organization (CTO) outlook forum, Royal Caribbean's President and CEO, Michael Bayley, predicted that its Caribbean cruise tourism business will grow by 50 percent by 2030.

Mr. Bayley sees continuing growth in the Caribbean, with 8 out of the top 10 cruise destinations worldwide are in the Caribbean, and that more cruise passengers will be coming to the Caribbean in the future.

“The Caribbean was, is, will always be, the number one cruise destination in the world,” Bayley told the gathering of ministers, chief executives, policymakers and other senior Caribbean tourism professionals at the gathering in Antigua and Barbuda.

 

“There are considerations that we need to take into account in terms of some of the destinations’ ability to absorb the growth that is coming – in some places the growth is perhaps already at a critical mass – but we need to find a way to accommodate the growth that is inevitably coming to cruise tourism in the Caribbean,” he stressed.

Bayley touted the success of Perfect Day at CocoCay, citing it as an example of collaboration that benefits both the destination and the cruise line.

“There is a lot of demand for these products and if we can figure out how to collaborate together to create these experiences, they don’t always have to have this shape and form, they can be other types of experiences”.

 

“As we evolve in terms of our ship design and experiences and what we are creating for our customers we really believe there is a huge opportunity to take all that knowledge…and transfer it into the destinations in a very meaningful way,” he added.