Royal Caribbean Blog

Expect another family dog on Royal Caribbean's second Icon Class cruise ship.

Royal Caribbean made headlines when it announced a golden retriever puppy would live on Icon of the Seas as a crew member, and it garnered a lot of attention.

The "Chief Dog Officer" on Icon of the Seas is Rover, who joined the ship at just 6-months-old.

Rover will soon be joined by a second dog in the fleet when Star of the Seas debuts in 2025.

Royal Caribbean International President and CEO Michael Bayley confirmed to travel agents on a webinar on Wednesday that Star of the Seas will have its own dog, "Rover is super happy on Icon. And of course we're going to have Sailor on Star of the Seas."

There's no word yet which dog breed Sailor will be, but Star of the Seas will indeed continue the trend of having a "family dog" on the ship.

Having a dog on a cruise ship is a symbol for the fun and family-centric nature that Royal Caribbean wants for its Icon Class vessels. If you're going to appeal to families and be a game-changer in terms of being different from other ships, a dog onboard is one way to do that.

Royal Beach Club groundbreaking scheduled

Mr. Bayley also confirmed the Royal Beach Club will have its groundbreaking next week.

"Next week we're going to the Bahamas for a groundbreaking ceremony for the Royal Beach Club in Nassau, which will be another new and exciting product for Royal Caribbean guests," he said during the webinar.

Nassau Cruise Port’s chief executive Michael Maura told local media last week the ground-breaking ceremony will take place on Monday, April 22. 

The goal is for a summer 2025 opening.

Royal Beach Club will be a new type of shore excursion experience opening in 2025, exclusively for Royal Caribbean guests.

Read more: Everything we know about the Royal Beach Club at Nassau

Once opened, it promises to create, "the ultimate beach day" for its guests. The Royal Beach Club is exclusively for Royal Caribbean cruise passengers, but unlike its private island of Perfect Day at CocoCay, admission is not complimentary. Instead, it will cost extra to visit the beach club and space is limited to about 2,750 guests per day. 

Full details have not been announced for the new beach club, but Mr. Bayley added during the webinar the cruise line will share more news about that destination experience over time.

Construction equipment was spotted last week arriving to the site of the club, and the confirmation of a groundbreaking ceremony means formal construction will begin soon.

Ready to shake up the short cruise market

While hyping the launch of Utopia of the Seas later this summer, Mr. Bayley talked about the significance of having a new Oasis Class ship start off with short cruises.

He began by explaining why a new Oasis Class ship makes a difference, "If you look at the kind of the history of the short product in the cruise industry, over time, it kind of degraded. There was older hardware placed into the short market, and it was really a bad representation of the industry in terms of new to cruise."

"We decided to turn that upside down some time ago when we started taking ships like Freedom and Navigator and investing significant significantly into upgrades of the product."

"Bringing Utopia, a brand new Oasis class, straight into the short product market is just literally putting the best hardware in the planet into this market. And it is absolutely a green light for new to cruise."

Royal Caribbean thinks dominating the short cruise market means big opportunities given the numbers they're looking at.

"Our statistics tell us that in the United States, the market of potential cruisers is around 120 million people," Mr. Bayley explained.

He said about 15-20 million people cruise right now in the United States.

"We've only really touched 20% of the potential market in the United States and this kind of product, and you combine Utopia with with Icon, for example the seven night product, we've really got this stunning lineup of products that are really exciting and really tick the box, particularly in this multigenerational family."

He also said the current makeup of cruisers is evenly distributed among generations, "if you look at our demographics at Royal Caribbean International, we're kind of evenly split across all generations, and that's something that's quite special."

The 2024 Alaska cruise season is quickly approaching, and we’re sharing 24 of our most helpful Alaska cruise tips that you need to follow.

Are you preparing for your Alaska cruise this summer? Whether you’re confused about what to pack or overwhelmed with the dozens of shore excursion offerings, the planning process can quickly seem more stressful than enjoyable.

Fortunately, after nearly a dozen Alaska cruises, our staff are well versed in the ins and outs of cruising to Alaska. From booking your pre-cruise hotel to utilizing Seattle’s stress-free luggage service, here are our top 24 tips for an Alaska cruise this year.

Read more: 50 Alaska cruise tips

If you haven’t booked shore excursions yet, book them ASAP

Shore excursions in Alaska result in truly exceptional memories, whether you book a whale watching tour in Icy Strait Point or a helicopter ride in Juneau.

Due to the popularity of excursions on an Alaska cruise, they can fill up quickly, so it’s important to book excursions well ahead of time. If you have not yet booked excursions for your 2024 Alaska cruise, book them as soon as possible.

The last thing you want to happen is have your dream excursion sell out, leaving you scrambling to find other plans. Plus, excursions tend to only get more expensive over time, so booking early helps you lock in a lower price.

You don’t have to book your excursions through Royal Caribbean

Speaking of excursions, it isn’t necessary to book excursions through Royal Caribbean. While booking shore excursions on Royal Caribbean’s Cruise Planner website is convenient, you might find more options (or lower prices) by booking through independent tour operators.

Search for shore excursions on websites like GetYourGuide.com and ShoreExcursionsGroup.com, and compare them to what you see on Royal Caribbean’s Cruise Planner. If prices are lower, or if there’s availability on a tour that’s sold out on the Cruise Planner, there’s no harm in booking through a third party.

Related: 7 ways to have a great time in port without a cruise ship shore excursion

Of course, you’ll want to look at the terms and conditions of each tour operator before booking. Check the tour’s cancellation policies—and whether or not they provide a guaranteed arrival back to port before your ship's departure—before booking.

Research low-cost things to do in port if you’re on a budget

Even though booking shore excursions is popular on an Alaska cruise, you can still have a great time in port without an organized tour. If you’re on a budget (or would simply prefer to explore without a large group), research which activities are offered in each Alaskan town.

In Sitka, for instance, you can enjoy a leisurely walk through the Sitka National Historic Park, which comes at no extra cost and is within walking distance from the town center. Likewise, you could take a shuttle bus to Mendenhall Glacier in Juneau for $45 roundtrip, which is much cheaper than excursions booked through the cruise line.

Luckily, we’ve compiled a list of the best free and low-cost activities to do in each Alaska cruise port, which should help give you some ideas.

If you haven’t booked travel arrangements yet, now is the time

Hopefully, if you have an Alaska cruise booked this summer, you’ve already booked your airfare to and from the cruise port. If you have not done so yet, we recommend booking flights as soon as possible.

More often than not, flight prices will increase significantly as your travel date approaches. Waiting to see if the price drops almost always results in paying more for your flight, so it’s important to get your flights booked to avoid wasting money.

Leave plenty of time to make it to the airport on disembarkation day

When scheduling your return flights, don’t book a flight too early on disembarkation day.

Although your cruise itinerary might say you arrive at 6AM on disembarkation day, this does not mean you can get off your ship at 6AM. It takes time for your ship to dock, get cleared by local authorities, and prepare for disembarkation. If all goes to plan, you could start disembarking by 7AM, but unexpected delays could cause a later disembarkation time.

Related: Guide to Seattle cruise port for Alaska cruises

Therefore, booking a flight too early in the day could cause you to miss the flight if you encounter delays. Stressing over making it to the airport in time is not worth it; instead, the general rule of thumb is to avoid booking flights before noon.

If your cruise ends in Seward, you’ll want to schedule even more time to catch your flight, as it takes several hours to get to Anchorage from Seward.

Book your pre-cruise hotel stay

Because you will arrive in your embarkation city the night before your cruise, remember to book your hotel stay sooner rather than later. When booking a hotel in Seattle or Vancouver (or Anchorage/Seward for one-way itineraries), you will want to book a hotel in a convenient location.

If your flight doesn’t arrive until 11PM the night before your cruise, it probably isn’t worth it to travel to the city center. Instead, consider a hotel near the airport so you can simply land and head straight to bed. For those arriving earlier in the day, though, it’s worth it to find a hotel downtown for easy access to tourist sites.

Figure out your transportation logistics to and from the airport, hotel, and cruise port

In addition to airfare, you’ll also want to figure out transportation logistics on land, which can vary from one embarkation city to another.

In Seattle, for instance, you’ll want to research the best way to get from the airport to your hotel, and from your hotel to the cruise port. In most instances, a rideshare service like Uber or Lyft is the most convenient option. However, your hotel may also provide a shuttle, or you could even take the light rail from the airport to downtown.

If your cruise is a one-way itinerary that starts or ends in Seward, Alaska, transportation logistics require more pre-planning. The closest major airport to Seward is Anchorage, which is over two hours away by car. Due to this, you might want to consider taking a Royal Caribbean shuttle or the train from Seward to Anchorage, which must be scheduled in advance.

Regardless of where your cruise starts and ends, it’s always better to plan transportation logistics ahead of time to avoid any surprises and confusion upon arrival.

Plan exciting activities in Seattle or Vancouver before your cruise

One of my favorite aspects of cruising to Alaska is the pre-cruise stay in Seattle or Vancouver. Not only do both of these cities offer breathtaking natural scenery, but they boast an impressive amount of things to do within the city, too.

You’d be surprised by how many activities you can fit into a pre-cruise stay in Seattle or Vancouver. Even if you arrive at 3PM the day before your cruise, you will have around twenty hours in either city before embarkation begins.

Because of this, take a look at the main attractions in your embarkation city. You might enjoy shopping at Pike’s Place Market and visiting the Space Needle in Seattle, or enjoying a relaxing stroll through Stanley Park in Vancouver.

Consider upgrading to a balcony cabin or trying RoyalUp

While a balcony is not a requirement on an Alaska cruise, there’s no denying a balcony cabin is nicer than an interior cabin on such a scenic itinerary. If you booked an interior or oceanview cabin for your 2024 Alaska cruise, consider upgrading to a balcony before your sail date.

Related: 8 reasons a balcony cabin is worth it to book on a cruise

There’s no harm in asking your travel agent to check the price of a balcony cabin. If the price to upgrade won’t break your budget, why not upgrade?

Alternatively, you can try to bid on a cabin upgrade through Royal Caribbean’s RoyalUp program, although there’s no guarantee your bid will be successful.

Start shopping for cold weather clothing now, as winter gear may be on sale

As summer approaches, many retail stores will discount winter wear like gloves, jackets, and hats. If you haven’t already bought the clothing and accessories recommended for an Alaska cruise, now is the time.

If you’re unsure what to pack for an Alaska cruise, check out our comprehensive packing list.

Shop for jackets at your local thrift shop
 

If you live in a warm climate or don’t wear winter jackets often, consider purchasing gently-used cold weather gear at a thrift shop or on eBay. There’s really no need to spend hundreds of dollars on new winter gear just for an Alaska cruise, especially if you’re traveling with children who will quickly outgrow clothing.

Browse a local outdoor consignment shop or search for used clothing on websites like Facebook Marketplace or eBay to find the best deals.

Don’t forget to pack short sleeve shirts and sunscreen

On my Alaska cruise last June, it was nearly 80 degrees on several port days—I spent the day sweating while walking around Skagway. Having packed only long sleeve shirts and pants for my Alaska cruise, I regretted not bringing more lightweight clothing.

Related: The best time to visit Alaska

Just as Alaska’s weather can be unpredictable in terms of rain and snow, you may also encounter surprisingly warm weather, particularly in the peak summer season. This is another reason why layers are so important—you never know when you’ll need that t-shirt over your winter jacket.

Buy the right footwear, and wear your new shoes before the cruise begins

When packing for an Alaska cruise, we recommend bringing a pair of sneakers that are water resistant. Unless you plan on doing some serious trekking in each port, there’s no need to bring hefty hiking boots or rain boots. A pair of sneakers made from a water-resistant material will keep your feet dry and warm under most weather conditions.

If you’re purchasing new shoes, it’s crucial to wear your shoes around the house and out on walks before the cruise to avoid painful blisters once onboard.

Order essentials ahead of time, like binoculars and motion-sickness remedies

Outside of clothing, there are other essentials you should pack for an Alaska cruise. While not required, bringing items like motion-sickness medication, binoculars, and cabin essentials like outlet adapters are helpful to have handy.

Ordering these items on Royal Caribbean Blog’s Amazon Storefront is the easiest way to shop, as you can find everything in one place. Despite Amason’s speedy delivery, we still recommend ordering these essentials well ahead of time in order to ensure you’re not scrambling to order items and pack at the last minute.

If you haven’t booked a 2024 Alaska cruise yet, you can still find a cheap last-minute deal

One of our favorite “tricks” when planning an Alaska cruise on Royal Caribbean is to take advantage of cheap last-minute sailings.

Cheap cruises are never a guarantee, but one trend we have noticed in the past few years is that Alaska cruises in the shoulder season are often heavily discounted at the last minute.

In 2022, for example, I booked the cheapest Alaska cruise I could find on Radiance of the Seas. The cruise fare was only $240 for an entire week with $293 in taxes and fees. Having booked the cruise only three months before I sailed, it offered a fantastic value.

Remember to book pre-cruise add-ons before you board

Planning to book cruise add-ons like drink and specialty dining packages? One must-do before you board an Alaska cruise in 2024 is to pre-purchase these add-ons.

While you can purchase packages once onboard, the cost may be significantly higher than what you could have booked ahead of time. Plus, because you can cancel add-ons for a full refund up to 48 hours before your sailing, you have flexibility in case you change your mind on these purchases later on.

Hone your photography skills prior to sailing

Alaska’s landscapes are spectacular, so you’ll want to brush up on your photography skills before your cruise.

Whether you’re cruising with an elaborate mirrorless camera or just your cell phone, it’s hard to take a bad photo of somewhere as beautiful as Alaska.

Nonetheless, it’s helpful to know the basic rules of photography before setting sail. Practice taking pictures at home and watch a few beginner photography tutorials on YouTube to ensure you have the skills needed to take that perfect shot.

Watch a ship tour of your cruise ship to become acquainted with the vessel

Royal Caribbean sends four cruise ships to Alaska each season, and each ship varies from one another. Although ships in the same class, such as Quantum of the Seas and Ovation of the Seas, share similarities, they still offer varied dining venues, entertainment, and decor.

One of the best ways to become acquainted with Royal Caribbean’s cruise ships is to watch a full tour of the ship on YouTube. On our YouTube channel, we have full, high definition tours of each Royal Caribbean ship sailing to Alaska.

Watching a ship tour will help make your first few days onboard stress-free, as you will already have a general understanding of what is offered onboard, as well as the location of popular venues.

Reserve entertainment ahead of time, and stick to shows early in the week

If you’re cruising to Alaska on a Quantum Class cruise ship, you can book reservations for select entertainment shows prior to your cruise on Royal Caribbean’s Cruise Planner website.

When booking entertainment reservations, we recommend sticking to shows earlier in the week. If, for instance, a show is offered on the second, fifth, and last evening of the cruise, try to book the first day available.

Should your cruise encounter rough seas, an itinerary change, or another unforeseen circumstance, there’s a chance a showtime could get canceled or rescheduled. Booking reservations for earlier in the week ensures you have wiggle room in case of an unanticipated schedule change.

Maintain a positive mindset about the weather

Cruising to the Caribbean? If so, you can almost always expect warm temperatures and, aside from a chance of rain, pleasant weather conditions.

In Alaska, on the other hand, you will want to lower your expectations when it comes to weather. It’s challenging to predict whether your cruise will encounter sunny skies and 70 degrees, or seven days of straight rain. Sure, booking your cruise in June usually results in better weather compared to one in September, but weather conditions are never guaranteed.

Related: The worst months to cruise to Alaska

Instead of getting upset over a cold, rainy day in port, maintain a positive attitude. Find a cozy saloon to enjoy a warm Irish coffee, or bundle up in your rain gear and make the most of the day.

Consider booking a later dining time

Dinner in the Main Dining Room is a traditional part of any cruise experience, but think twice before selecting your dining time.

If you’ve opted for Traditional Dining in the Main Dining Room, you will be assigned the same table and dining time for each evening of the cruise. Those who eat dinner early at home might opt for the earliest time slot, around 5 or 5:30PM, but we recommend considering a later dining time instead.

Related: How Royal Caribbean's Main Dining Room works and what to expect

As your ship sails away from each port of call in Alaska, you will be rewarded with stunning views of the Inside Passage, and you won’t want to miss sailaway each evening. However, sailaway times often overlap with the early dining time, meaning you’ll miss these scenic sailings if you're in the Main Dining Room.

To ensure you don’t miss out, consider booking a later dinner time, or simply eat dinner elsewhere on the nights the sailaway overlaps with your dining time. The Windjammer buffet can be an excellent place to enjoy dinner in Alaska, as the buffet has floor-to-ceiling windows throughout the venue, in addition to outdoor seating on select ships.

Use Seattle airport’s port valet service when disembarking in Seattle

One of my favorite Alaska cruise “hacks” is to utilize Seattle-Tacoma International Airport’s luggage valet service.

Dreading transporting your luggage from the cruise terminal to the airport check-in desk? If your Alaska cruise ends in Seattle, you may be in luck. Royal Caribbean and the Port of Seattle offer a luggage valet service, which allows you to bypass standard airport check-in.

Instead of transporting your luggage to the airport yourself, bags are collected outside your stateroom door in the evening prior to disembarkation. The bags are then delivered and checked onto your flight on disembarkation morning, meaning you won’t see your bags again until you arrive at your home airport.

Although the service comes with a small fee in addition to any airline baggage fees, it offers unparalleled convenience for travelers.

Disembark your ship early on each port day to avoid crowds

As Alaska cruises have grown in popularity, the crowds have grown as well. It’s not uncommon for there to be three, four, or even five cruise ships docked in Alaska's ports at once.

No one enjoys navigating crowds, but it’s almost inevitable when cruising to Alaska. If you want to avoid the highest crowds, we recommend disembarking your ship early on each port day.

Related: Top ways to avoid crowds on an Alaska cruise

On most itineraries, you will arrive in port in the morning. While it could be tempting to sleep in, we advise starting your port day earlier rather than later. Crowds only increase throughout the morning and early afternoon, so if you want the best chance of exploring port without thousands of other passengers, your best bet is to disembark as soon as the gangway goes down.

Read as much Alaska cruise advice as you can before your cruise begins

If you made it to the end of this article, chances are you’re already following our final tip on this list, and that is to read as many tips as you can about Alaska cruises before you set sail.

It’s always better to be over-prepared than under-prepared, so there’s no harm in reading articles and watching YouTube videos to help you prepare for your Alaska cruise.

Doing research will help you pack correctly, plan your travel logistics without any issues, and book that once-in-a-lifetime excursion you’ve dreamed about for years.

In search of even more content to prepare for your upcoming cruise? Check out more of our Alaska cruise tips and advice:

• Alaska cruise whale watching guide & tips
• Comparing the Royal Caribbean ships sailing to Alaska
• Tips for taking an Alaska cruise on a budget

You can make your cruise so much easier with a few helpful apps.

As a traveler who’s visited 12 countries and countless cities, I’ve had to build up my toolbox from the ground up.

From Google Maps to Airbnb, a variety of modern apps and websites have been created that help travelers with everything they need. When you have the right tools by your side, your experiences will become much easier and incredibly rewarding.

It takes trial and error (and sometimes some embarrassing mistakes!) to find all the best apps and websites to help you out along the way.

Some of these apps aren’t well-known but they can save you a lot of time, money, and energy.

To make sure you’re not missing out on any tools, here are the top 8 apps I recommend every cruiser use.

1. Airalo

International travelers are familiar with the feeling of stepping foot in a foreign place and desperately searching for WiFi.

Cruise ships don’t stop in one place for long, and this can leave cruisers at a disadvantage when it comes to phone connectivity on land.

When you’re visiting a country for only eight hours or so, it doesn't make sense to find a store and waste money buying a physical SIM card for your phone that you’ll throw away the next day.

Airalo provides a simple solution. The app allows you to purchase eSIMs for a selected amount of days so that you can connect to data on your trip.

While it depends on the region and offers available, you can usually choose between 7 days, 15 days, 30 days, and 365 days.

The eSIM uploads directly to your phone, and you can activate it immediately! The app is free to download, and you get 5% cashback with each transaction you make.

The best part is, these eSIMs are extremely affordable. Most 7-day packages are under $5.

With Airalo, you will never again have to find strange cafes to sit in while you download maps or Google search for what to do next.

Read more: Royal Caribbean WiFi: Guide to Internet at sea

2. Been

What Goodreads is to readers, Been is to travelers. 

Been is an app that allows you to track the places you’ve visited, lived, and wish to travel to.

Been tracks how many countries you’ve visited and calculates what percentage of the world you’ve been to.

When you update your map with a location, that location lights up in color. You can edit your map to display your countries in many different ways.

The app also allows you to share an image or video of all the places you’ve visited.

It’s an exciting way to craft your travel bucket list and remember all the places you’ve been.

While the app is free, there is a premium version you can upgrade to.

The premium version is $2.29 and allows you to update specific cities and airports, compare your profile with friends, and add more visualizations to your map.

3. WhatsApp

Americans may not be familiar with WhatsApp, but it’s useful in almost every other country.

WhatsApp is a secure messaging platform that many use for texts and calls. It works without data, just on WiFi, so it’s a great option for travelers.

It is a free app that connects your contacts using your phone number.

When traveling abroad, you’ll find that many hotels, tours, and other locations offer a WhatsApp number to contact them.

For example, when my Mediterranean cruise ended in Barcelona, I ordered a shuttle service to get me to the airport in time for my flight home.

However, the driver was 20 minutes late, and the only contact number listed was a WhatsApp number. 

If I didn't have the app downloaded and set up, I could have been delayed even more in contacting them and getting on the road.

Before you leave for your cruise, just download WhatsApp and you’ll be one step ahead.

4. Tripit

Cruising often involves organizing several different methods of travel.

You may have to fly to your cruise ship, and then get onboard. You will have to enter different ports of call and find transportation to your tourist destinations.

It’s a lot to organize—but TripIt can help. TripIt is an app that organizes all your travel plans into one place.

The best part is that you can forward your travel receipts and plans directly to [email protected], and the app will automatically add them to your profile.

You can even share your plans with others inside the app or in a text or email.

All these features are free to use, but the pro version—which costs $48.99 a year—automatically invites others to your trips and tracks your loyalty programs and rewards.

TripIt is the most simple and efficient way of organizing your trip.

5. Royal Caribbean

If you cruise Royal Caribbean, you definitely need to have the app downloaded.

The Royal app is your key to the entire cruise vacation.

Before the cruise begins, you can use the app to check in, plan your arrival time, and make pre-cruise purchases like dining, shore excursions, and WiFi.

YYou will also complete your safety briefing on the app by watching a series of short videos.

Once you’re onboard, you also have access to maps of every deck, a daily Cruise planner, and your own personal calendar.

It’s an indispensable tool throughout your cruise, from finding out what dining venues are open to seeing the dress theme for the night.

In-app messaging also allows you to communicate with guests who are linked under your booking, or who have your full name. 

The app is completely free to use, even if you do not purchase Royal Caribbean WiFi. Free WiFi onboard will allow you to use the app 24/7.

6. Xe Currency

How many dollars are in a euro again? Why does this item cost thousands of yen?

When you use Xe Currency, you won’t have to memorize the exact conversation rates.

This app automatically displays the most updated exchange rates for as many currencies as you need.

It’s also a method of sending money directly to bank accounts or mobile wallets.

To save yourself the headache of memorization, or the embarrassment of opening a calculator at every purchase, you should use Xe Currency.

7. CruiseMapper

If you’ve ever wondered where a cruise ship is at this moment in time, CruiseMapper is a great app to download.

There are many free cruise ship tracking apps available online.

CruiseMapper is one such free version, but it does display ads on the bottom of the screen.

The app takes you to a world map that displays ships sailing all over. Arrow icons indicate ships that are currently sailing, while dots are ships that are docked at port.

You can click on each icon to explore the ship or search by ship/port to find a specific one.

Whether you’re curious about someone else’s voyage or checking up on a familiar ship, CruiseMapper is a great way to track a cruise ship’s location.

8. My Cruise

If you’re trying to get younger kids used to the idea of cruising, My Cruise is a game that can help.

My Cruise is a free mobile game where you can control all the parts of creating a luxury cruise vacation. You will work to build a cruise ship, developing restaurants and staterooms. 

You can even set sail, visit different ports of call and collect passengers.

It’s a fun game with calming music and a cute art style, also making it a relaxing option for adults who love to cruise!

Royal Caribbean has been forced to cancel a cruise due to the conflict in the region of the Red Sea.

Guests booked on the October 14, 2024 sailing of Anthem of the Seas were informed by Royal Caribbean that they have decided to cancel a Middle East cruise because of concerns for the ship's safety.

A rise of attacks since October 2023 on commercial ships in the southern Red Sea and Gulf of Aden by the Houthis has greatly impacted tourism in the area. This includes pirate activity and even drones to attack ships in the area.

There have been more than 60 recorded attacks so far, and the incidents have drawn a military response from a number of countries, including the United States.

"We have all been closely monitoring the unrest in the Red Sea and were hopeful everything would settle down. Unfortunately, due to security risks and with the safety of our guests and crew top of mind, we've made the difficult decision that Anthem of the Seas will instead have to transit around the southern tip of Africa."

Instead of sailing through the Suez Canal, Anthem of the Seas will sail without any passengers around Africa.

Anthem of the Seas was to sail through the Suez Canal as part of a repositioning from Southampton, UK to her new homeport in Singapore. It's not clear yet if any of the scheduled sailings from Singapore will be affected.

The cruise industry has had to reroute and cancel cruises as a result of violence in the area. 

"We're truly sorry for the impact that this has on your vacation plans," Royal Caribbean said in a statement to guests booked on the now cancelled cruise.

This isn't the first Royal Caribbean cruise to have changes made to avoid the Middle East.

Royal Caribbean announced its 9-month world cruise would be re-routed around Africa as well.  The original plan was for Serenade of the Seas to go through the Suez Canal in May. 

Instead of sailing through the Middle East, Serenade of the Seas will transit Africa and offer its guests an immersive tour of the continent. The 42-day route will visit a number of countries around Africa, including the Seychelles, South Africa, Namibia, Ghana, and Senegal.

Houthi attacks wrecking vacation plans

While cruises in the Middle East do not constitute a major region for sailings, it's certainly impacting many lines and people's vacations.

Attacks by the Iran-backed rebel group have prompted a military response, and the cruise industry has had to shift gears.

Royal Caribbean Group had already made changes to avoid the region when the Palestinians sparked a war with Israel on October 7. The ensuing conflict sparked the Houthis to launch their own attacks on interests in the region as a sign of support.

Carnival Corporation rerouted itineraries for 12 ships across seven brands for voyages scheduled to sail through the Red Sea through May.

This includes two world cruises on Princess cruise ships.

MSC Cruises cancelled three sailings in April to avoid the Red Sea. Instead of going through the Middle East, the MSC ships will sail with no passengers on board and go around Africa.

Some crew members stand out from the rest, especially one woman who makes a simple task a big deal.

If you’ve ever been on a Royal Caribbean cruise, you know going to the ship's buffet involves sanitizing your hands. Often the crew member repeats a friendly refrain (that has probably gotten stuck in your head).

“Washy washy before you yummy yummy!”

“No washy washy, no foody foody!”

The idea is to make a memorable way to remind guests what to do, and it's been in place for many years.

But one crew member in particular goes above and beyond when it comes to the “washy washy” job.

Stacian has gained a cult-like following for her washy-washy duties

Stacian is a crew member who works hard at making the Washy-Washy job fun and memorable. 

She has reportedly worked for Royal Caribbean for 22 years and has a total of 14 distinct costumes for her Washy Washy duties.

From a Minnie Mouse to a nurse's uniform, each outfit is completed with a hat or a sash that reads “Washy Washy.” You're going to quickly notice her if you're on her ship.

She greets guests with a huge smile, singing her own refrain of “Washy-Washy” to remind guests to clean their hands.

Her fun demeanor and unique outfits have garrned a following among cruise fans who make a point to stop and say hello if they see her.

A user on the Royal Caribbean Dining Facebook Page shared a post memorializing Stacian’s influence on her cruise. Over 300 people commented that they too had seen her on a ship and loved her energy.

“My favorite part about waking up on the Wonder of the Seas is knowing that I get to see Stacian,” Dana Meeks wrote.

“It never fails to put a big grin on my face.”

Hundreds of commenters resonated with the influence Stacian had during their cruise. 

“She is such a joy to see first thing in the morning!” Jackie Pellegrini Hamilton wrote. “[A] great way to start the day!”

The washy-washy crew members wake up early to greet guests entering the Windjammer, which opens at 7:00 A.M. for breakfast.

Often, these crew members will be the first smiling faces that guests see in the morning.

And many guests agreed that Stacian made their morning delightful.

Stacye Greer remembered Stacian as well, calling her “a Royal treasure.”

“She is great! So much fun.”

Cindy White Menser Bazzy commented, “She informed us that she creates all of her costumes and she is the one who started the washy-washy. We absolutely loved her.”

She makes the experience uniquely memorable

Each crew member that stands at the Windjammer entrance seems to have the freedom to give the task their own, fun twist: some play ukuleles, while I’ve seen others blast pop music through speakers while they sing along with a parody involving the “washy-washy” message.

However, you won’t find another Stacian on any other ship.

In addition to being credited with starting the “washy washy” job, she goes above and beyond to make the task brighter.

Wearing colorful costumes (that she makes herself) and greeting guests with high energy and a bright smile, she has garnered quite a fanbase.

Stacian is one such crew member who makes the job brighter by wearing fun, colorful costumes. She is also credited with starting the job, beginning the trend of brightly reminding guests to wash their hands. 

“She is fantastic! She sets the bar!”

“I always love the staff on Royal, but Stacian is the most memorable and brought the energy every day,” Jim Jarvie wrote.

Read more: 11 things you should never do at a cruise ship buffet

However, not everyone seems to enjoy the washy-washy experience. 

Sassafras Johnstone commented on the Facebook post, saying that the “washy-washy people are ridiculous.”

“We are not two years old. [It’s] so annoying. I think the job is demeaning to them as well.”

Some cruisers don’t like the music and singing outside the Windjammer, or feel offended at being reminded to wash their hands.

Why is hand hygiene important?

Washing your hands isn't just something to do at the buffet. It's one of the most important personal hygiene tasks you can do on a cruise ship.

No one wants to get sick, and washing your hands often minimizes the chances of getting sick from germs on the surface of something you touch. The best way to avoid spreading or catching germs is to wash your hands, especially before you eat or after using the restroom. It's also smart to wash your hands after touching a handrail, elevator button, or other high-touch surfaces.

Royal Caribbean ships have hand sanitizer available to use, but most health experts agree washing your hands is a superior strategy. Hand sanitizer is more than adequate when you're not near a sink. In the case of the Windjammer, many of the larger ships have hand washing stations as you enter the venue.

Hand-washing helps prevent the spread of disease, especially in a public, shared space like the Windjammer buffet.

One of my favorite cruise tips is to pack liquid soap to keep in your cabin bathroom to make washing your hands easier than using the provided bar soap.

Read more: 21 Cruise Cabin Essentials Everyone Should Pack

Cruise ships conclude one sailing and begin the next sailing on the same day, which means a lot has to happen to have the vessel, crew, and supplies ready in just a few hours.

Known as turnaround day, there are just a handful of hours in the morning and early afternoon to get everything ready while simultaneously ensuring passengers disembark so new ones can board.

The process is anything but simple, and involves a great deal of logistics from Royal Caribbean's headquarters, the ship, and the cruise terminal staff to make it all work seamlessly.

It's a fast-paced day of unloading, loading, stocking, preparing, and serving. All while ensuring the cruise ship passengers never notice any of it happening around them.

The disembarkation process

As a cruise ship returns to its homeport to complete its journey, the busy disembarkation process begins quite early in the morning.

Most cruise ships arrive at the terminal in the early hours of the morning, usually around 6 or 7am. The ship docks at the pier and then is required to file paperwork with the local authorities to allow the disembarkation process to begin.  A ship returning to port is no different than an airplane flying into an airport; the immigration and border patrol process needs to occur.

Once the ship is cleared, crew members begin working to get what's necessary off the ship and start prepping for the next sailing. Hundreds of crew members start turnaround day at 6:30 a.m., before guests onboard have even started disembarking.

Passengers can enjoy one final breakfast onboard and then must disembark the ship shortly thereafter. Royal Caribbean requires all guests to be out of their stateroom by 8am.

Read more: How long does it take to get off a cruise ship?

At the same time, passenger luggage is offloaded to the cruise terminal so that it can be retrieved later. Thousands of pieces of luggage will be taken by a crew of longshoremen from the ship to the terminal.

Luggage was collected the night before by housekeeping staff from the ship's hallways, and organized based on the tags guests used to indicate what time they would be disembarking.

In addition, the process of unloading waste begins.  Cruise ships have a sophisticated approach to managing where everything goes once people are done with it, from human waste to recycling to leftover food.

Read more: Where does the poop go on a cruise ship?

Royal Caribbean's ships have a designated waste and recycling center. There are separate teams to deal with each incoming recyclable: glass, cardboard, plastic, and metal.

The ship has an incinerator, as well as a compactor for processing plastic waste. The compactor crushes approximately 528 gallons of water bottles.

Once the ship returns to port, it can then transport plastic, aluminum, paper, and glass for recycling through a third party vendor.

Cleaning and maintenance

While the ship is being resupplied, other crew members are hard at work prepping the ship to look its best.

Every cabin on a ship is turned over at once, which begins as soon as the first guests disembark.  An army of crew members tackle the cabins to clean and sanitize the room for the next room. The thousands of cabins need to be ready for the next set of passengers by as soon as 1pm. The Oasis Class cabins have around 2,700 cabins each.

Dirty laundry is taken from the cabin to the laundry rooms below the ship's waterline so it can be sanitized for use again.  Meanwhile, clean linens, towels, and duvet covers are brought into the cabin to replace what was taken.

Not only do cabins need to be cleaned, but the rest of the ship too.

Public venues such as bars, restaurants, shops, and the pool deck are all reset accordingly.  Surfaces are wiped down, and dining facilities readied so they can be used again.

Depending on the circumstances, this is also when shoreside maintenance teams come aboard to repair and service various parts of the ship.  Similar to a race car pit stop, some work gets done on turnaround day if it requires supplies not onboard.  Every ship has a team of maintenance workers and engineers to keep things operating, but occasionally workers are needed to come onboard to do additional work.

Restocking and preparation

A Royal Caribbean cruise ship has to be supplied with just about everything passengers and crew will need for the duration of the cruise.  Some supplies are actually stocked for more than one sailing will need, in case there's a delay returning to port. 

Frozen items, such as prime rib or fish, are brough every two or three weeks. More than 10,000 rolls of toilet tissue, 1,000 new light bulbs, almost 2,000 pounds of coffee are typically brought onboard.

Read more: How over 6,000 people are served meals every day on the world's largest cruise ship

On turnaround day, trucks carrying 500 pallets of new inventory will arrive at the cruise terminal to be loaded.  In the case of Royal Caribbean's Oasis Class ships, about 600,000 pounds of food and beverages get loaded on the ship. And it all has to be loaded onto the ship in about 9 hours.

The supplies need to be perfectly planned for the next cruise so that there's enough of what the ship needs without having excess and not running out of anything at the same time. 

All of the new supplies get brought onboard on the ship's lowest deck, which is usually deck two. 

The chefs inspect all of the herbs, fresh fruits and vegetables, specially sourced meats, and other food items to ensure the best quality for our guests.

The embarkation process

While a cruise ship is still unloading waste and loading provisions, new guests are ready to start their Royal Caribbean vacation.

The final passengers are usually off the ship around 9:00am - 9:30am, and the embarkation process begins in earnest around 10:00am.

Once the local authorities clear the ship, new passengers are allowed to board and that means certain venues need to be ready for them as soon as they board. Bars, pools, and certain restaurants are open and ready for new passengers just a couple of hours since they waved goodbye to guests on the previous sailing.

One requirement of all new passengers is to complete the mandatory passenger safety drills, which is required by SOLAS (Safety of Life at Sea). This is an international maritime agreement that establishes all passengers know what to do in case of an emergency.

In the case of Royal Caribbean, the eMuster drill allows guests to watch a safety video on their mobile device and then report to their muster station so they know where it is.  A subset of crew members must staff the muster stations to be able to check guests in, ensure they understand what to do in the case of an emergency, and answer questions.

Read more: 15 Royal Caribbean boarding process tips for a fast embarkation

Back at the cruise terminal, luggage from new guests is brought onboard the ship to be delivered to passenger's cabin. Embarkation runs until about 3pm, so that means a steady stream of new passengers boarding and getting luggage on the ship.

Each piece of luggage needs to be screened to ensure there are no prohibited items. Any bag flagged by security in the security process is held back and the guest notified to come to security so the bag can be opened and inspected.

Read more: What can you not bring on a cruise

If there's no contraband in the luggage, it is then taken onto the ship and delivered.

A frenetic and well-planned day

It's no simple task to unload and load a cruise ship in just a few hours, but Royal Caribbean makes it look so easy considering how it's done every few days on every ship in the fleet.

Turnaround day ensures everyone and everything gets taken off the ship in a timely manner, and then subsequently getting ready for the next sailing. It's an exercise in extreme logistics, and the average cruiser has no idea how much goes into making it all work.

Crew members from officers to the lowest ranks work together to make such a complex operation run smoothly. The cruise line and all of its crew have to be really efficient every step of the way.

Cruise ships are often described as a small city, and it takes a great deal of effort to make it all work just right.

So you want to cruise with a friend, but can’t stop imagining everything that could go wrong.

Traveling with someone else can be awkward, or even disagreeable, without the right preparation.

You might be used to your own habits, but they can be jarring to someone who’s never shared a home or cabin with you before.

Maybe you prefer to sleep in a dark cabin late into the morning, while your friend jumps out of bed as soon as the sun rises.

When two people have different preferences or budgets for a vacation they’re both looking forward to, they’re likely to clash.

Whether you’re planning a trip with a friend, relative, or romantic partner, there are a host of things that could go wrong and create conflict.

Personal etiquette and communication are key to ensuring smooth sailing. 

After many cruises with friends and family, I’ve learned a few etiquette tips that help create harmony within a cruise cabin.

Here are the top mistakes you should avoid to prevent any awkward moments with the people you love.

1. Not splitting the beds

Did you know that you don’t have to share a bed?

Royal Caribbean staterooms have at least one bed that can be adjusted. You can either bring the beds together to create a Royal King or split them into two twin beds.

For friends who are sharing a cabin, but need some personal space, splitting the beds apart is a great hack.

You may have to request it beforehand or ask your stateroom attendant to help you move the beds apart, but it is worth it.

This ensures that you don’t have to argue over the pillows, blankets, or mattress space.

Anyone who loves their personal space will find that separate beds will go a long way toward improving the energy of their vacation.

For added privacy, be sure to use the provided curtains between spaces. 

If there are none, you can always create your own.

Read more: I tried the best inside cruise ship cabin hacks to see how well they worked

2. Forcing them to buy a drink package

The Royal Caribbean drink packages aren’t for everyone, so be sure that you discuss them beforehand with your cabin mate.

If you go ahead and purchase a deluxe drink package, every other adult in your stateroom is also required to buy one.

Royal Caribbean does not allow guests to share a drink package between multiple adults. 

Each adult of drinking age will be required to purchase one if one adult in their party does so.

This means that you shouldn’t just go ahead and purchase one without their agreement!

Not only is it expensive, but the drink package also works best for guests who are going to have 5-6 drinks a day on their cruise.

It doesn't work for every lifestyle, so be sure that you communicate beforehand about what you’d prefer.

Don’t leave one person stuck, required to purchase an expensive beverage package.

3. Keeping your budget a secret

One of the biggest blows to a trip with friends is the clash between personal budgets.

Some people might have been saving for years, ready to blow it all, while others are hoping they’ll only spend $100-200 on their trip.

When two different budgets collide, the fallout can be intense. 

I’ve heard horror stories: one friend complaining that the other is too worried about money to have any fun, while the other feels that they’re being inconsiderate and selfish.

To avoid a friendship breakup, discuss your budgets beforehand.

While you don’t need to have the exact same budget as your friend, having a similar level of planning and communication ensures that you can stay on the same page.

Having an open, honest conversation before even booking the cruise is the best way to meet in the middle on money.

I like to call my friends even before we start planning, and honestly let them know how much I’m hoping to spend on the cruise. 

Once they reciprocate, you both can come to a compromise and discuss your various priorities.

Honesty is really the best policy when it comes to spending on a cruise. Otherwise, resentment can quickly build up and destroy a relationship, not to mention a cruise vacation. 

4. Hogging the charging ports

Cruise ship staterooms, even on Royal Caribbean, are notorious for never having enough charging ports available.

Most cabins only have a couple sockets, located by the desk, and none by the beds at all.

And we live in a time where most people have multiple electronic devices to charge, from phones to laptops to cameras. 

If you’re not careful, one guest could start to hog all the charging space. 

To avoid fighting over the phone charger, plan ahead by bringing a cruise-safe power strip or a power bank.

Personally, I like to bring along a portable charge that I can charge every couple of days, and then use to power my devices in between.

Don’t be greedy! Make sure that everyone gets a chance to charge their devices.

Read more: What to bring on a Caribbean cruise? 23 essentials to pack

5. Denying yourself alone time

Not setting aside any time alone can be the most exhausting part of a cruise, especially for those of us who are introverts.

On a cruise, you’ll often travel with at least one other person, and come into contact with many other guests, bartenders, waiters, and tour guides.

If you’re not careful, you could go the whole length of the cruise without a single quiet moment alone.

And that social exhaustion can sneak up on you quickly, making a fun vacation feel more like a chore. 

To avoid turning into a cranky, antisocial mess, make sure you prioritize your alone time from the beginning.

Start your cruise by finding a few quiet spots onboard. I like to sit in Central Park, find a quiet hot tub, or chill at a dark bar alone.

If you need an excuse, bring along a book to read, or plan a quick phone call.

But it’s best if you can be honest with your travel buddy, and let them know whenever you need a quiet moment alone.

Chances are they’d be grateful for one, too.

6. Setting unrealistic expectations

Everyone dreams big for their first cruise. 

You may have hopes of huge parties, delicious food, incredible tours, and warm beaches.

But it’s important to set realistic expectations, both for yourself and with the people you’re traveling with.

For example, if you’ve selected to sail on a bigger ship, don’t expect to be delivered right to unique, smaller ports.

Or if you’re traveling with a homebody who prefers quiet evenings, don’t expect them to suddenly join you at every late-night event.

You can’t have everything, so set priorities of what’s most important to you, and release control of the rest.

Otherwise, you may accidentally build up a sense of disappointment and resentment, and end up ruining the cruise for yourself. 

Royal Caribbean has stopped all visits to its private destination of Labadee, Haiti due to violence and lawlessness in the country.

Labadee is the name of a beach area reserved exclusively for the use of Royal Caribbean ships and its passengers on a peninsula in northern Haiti.  It's walled off from the rest of the country and Royal Caribbean employs a private security force there.

Royal Caribbean has leased the 260-acre site since the 1980s, and it's 130 miles north of Port-au-Prince (about a six-and-a-half-hour drive) and has not been impacted by other periods of unrest in the country.

There news reports of violence and killings in and around the capital of the country, Port-au-Prince, due to gang activity.

In March, Royal Caribbean announced "in an abundance of caution" its cruise ships would halt visits while the cruise line monitors the safety of the situation.

Prioritizing the safety of its guests and crew members is why Royal Caribbean made the decision, as it does in any part of the world which faces geopolitical issues.

"Please know that the safety and comfort of our guests are always our highest priority. Our Global Security and Intel Team is closely monitoring the evolving situation in Haiti, and in an abundance of caution, we are temporarily making adjustments to sailings visiting Labadee," the cruise line announced.

As the summer 2024 cruise season approaches, many are wondering what is happening with scheduled visits to Labadee and what are the chances it will still occur.

Visits cancelled through September 2024

Royal Caribbean has cancelled all visits to Labadee in between April and September 2024.

"We have suspended all visits to Labadee fleetwide... and we continue to monitor the situation with our Global Security & Intelligence team," the company posted on their website in their latest update.

For sailings beyond September 2024, Royal Caribbean is monitoring the situation and will advise guests booked on cruises that have a scheduled stop to Labadee if something changes.

Usually these updates come in an email to passengers and travel agents in the weeks leading up to a cruise.

There is no set timeframe when a stop can be cancelled by, as the change could occur right up to the day the ship is scheduled to visit. We've seen emails go out much sooner than that, but it's important to note itineraries can change at any time.

Her is the official statement by Royal Caribbean:

We have suspended all visits to Labadee fleetwide through May 2024, and we continue to monitor the situation with our Global Security & Intelligence team. Please know that the safety and comfort of our guests are always our highest priority. We are committed to keeping you informed, and itinerary modifications are being communicated directly to guests ahead of their sailings. Please check back for any potential changes. Thank you for your understanding.

Factors influencing Royal Caribbean’s decision

While there has been no reported incidents of violence in Labadee, an abundance of caution seems to be the primary factor in cancelling calls to Labadee.

Royal Caribbean has a team at headquarters that monitors incidents that could impact their cruise ships.  From severe weather, to political situations, to economic factors, these are all taken into consideration when it comes to the safety of its guests, crew, and ships.

In March 2024, Royal Caribbean announced its first ever world cruise would bypass the Middle East due to unrest in the area of the Red Sea.

As the situation deteriorated there, Royal Caribbean took proactive action to change the sailing and move the ship elsewhere.

Where are Royal Caribbean ships are going instead of Labadee?

With Royal Caribbean ships getting re-routed away from Haiti, alternative ports of call are the first choice in trying to update an itinerary.

Each ship has its own replacement option, as choices of where a cruise ship can go instead depend on factors contingent on that day. That means a ship cannot just change where it goes arbitrarily. It's dependent on availability of an open port.

Some ships have gone to Grand Turk; Perfect Day at CocoCay; or Falmouth, Jamaica.

In other cases, the ship stays out at sea and a sea day replaces the visit.

There is no obligation or requirement for the cruise line to replace the scheduled port visit with another port. 

Happy weekend! I hope Spring is starting to arrive where you live.  Regardless of the weather, it is time to sit back, relax, and check out the latest in Royal Caribbean news!

Should you cruise to Europe in July? What about October?

Cruising to Europe is a bucket-list item for many.

But before you book that dream vacation, there are some important times to avoid sailing in Europe.

From scorching-hot temperatures to massive crowds, here's how to avoid booking the worst months to cruise to Europe.

Royal Caribbean News

• Royal Caribbean Group CEO talks new private islands, new cruiser demand, innovations & more
• Construction equipment arrives to Royal Caribbean's Bahamas beach club site
• Royal Caribbean cruisers report problems logging into accounts
• Oceanview staterooms on Royal Caribbean guide
• Coast Guard no longer searching for passenger who jumped from Royal Caribbean cruise
• Spotted: Royal Caribbean trademarks new customer loyalty program names
• I stopped booking the upgraded train tickets on Florida's high-speed train from Orlando to Miami. It wasn't much different than coach
• 14 improvements Royal Caribbean developed just for Icon of the Seas
• Choosing the Quietest Cabins on Royal Caribbean

Royal Caribbean Blog Podcast

The 530th episode of the Royal Caribbean Blog Podcast is now available! 

Matt answers listener questions from his email inbox, addressing all the most pressing concerns.

From choosing your Hideaway cabana location to reef snorkeling at Perfect Day at CocoCay, listen to all the details now.

Please feel free to subscribe via iTunes or RSS, and head over to rate and review the podcast on iTunes if you can! We’d appreciate it.

New RCB Video: 9 things that surprise people on Royal Caribbean

Have you subscribed to the Royal Caribbean Blog YouTube Channel? 

We share some great videos there regularly, all about taking a Royal Caribbean cruise! 

This week, we are sharing our latest video — 9 things that surprise people on Royal Caribbean — and don’t forget to subscribe to our channel.

Should you tell the waiter if you won't be there for dinner? 5 cruise ship etiquette questions

Every new cruiser wants to ensure that they're not a nuisance to crew members and other guests.

Going on a cruise involves a new set of specific manners that can take a little adjustment from first-time cruisers.

Should you let the waitstaff know ahead of time if you won't be in the Main Dining Room? Can you bring a personal Bluetooth speaker?

We went ahead and answered some specific cruise ship etiquette questions in this article.

New Australia cruises released

Royal Caribbean has released its Australia 2025-2025 deployments, with one ship sailing to Australia for the first time.

For the 2025-2026 cruise season, 45 long and short cruises are planned. 

Royal Caribbean is sending two ships in particular: Voyager of the Seas and Anthem of the Seas.

Why some people hate hiding ducks on a cruise ship fad

Hiding rubber duckies onboard is a popular cruise ship trend started by 11-year-old Abby Davis.

But some cruisers are less than happy about the fad. 

Critics complain that rubber ducks can spread germs and diminish the sophisticated cruise atmosphere they hope for.

What regulations do you need to follow to hide a duck onboard? And what do you think of the trend?

If you've had problems logging into your Royal Caribbean account, you are not alone.

Since early last week, many readers have reported problems logging into their Royal Caribbean account suddenly.

The issues seemed to have begun on April 9 with an error when someone tries to login with the correct username and password.

Acessing your Royal Caribbean account provides access to cruises you have booked, where you can manage an upcoming sailing.  This includes being able to make payments, book shore excursions and other add-ons.

After inputting the correct login credentials, the website responds with the error, "The email or password is not correct." It further warns additional login attempts could result in the account being locked.

According to reports by Royal Caribbean Blog readers, it affects both the Royal Caribbean app and website.

Neesa shared her annoyance at the problem, "Same, android hits a snag. Directed me to change password. Still can't get on. Uninstalled and then installed again still no good...ugh, so frustrating."

U_Baz0 also wrote, "Yeah having the exact same issue, really bizarre."

The problem has continued for the following days, and our readers are still reaching out to inquire about the problem as of the posting of this article.

A screenshot from the Royal Caribbean X account indicates they are aware of the problem.

The problem also seems to be affecting sister cruise line Celebrity Cruises' website.

How to fix being unable to login

While Royal Caribbean has seemingly not implemented a fix on their end yet, many readers have reported success to get around the problem.

Instead of trying to login, first reset your password on the Royal Caribbean website.  Change the password to something else, and then try logging in again.

In my case, this strategy worked.  

Some people reported the workaround not solving the issue for them. 

KKcarl wrote, "We have not been able to access the app for two days. I changed the password and tried to uninstall the app at least three times. Still get the "Sorry, we hit a snag" error message.  Very frustrating."

Some readers also reported having to uninstall and then re-install the Royal Caribbean app to get it working, even with the password reset.

Call the cruise line if it's important

While Royal Caribbean works on a solution, if you have a time critical issue to handle, you can always call Royal Caribbean.

Booking entertainment, making a final payment, and taking advantage of a good promotion on a pre-cruise offer are all able to be done by contacting Royal Caribbean by phone. 

The Royal Caribbean phone number is 1-800-256-6649.

I do not recommend emailing them with any timely problems.