Royal Caribbean Cruises Ltd. names Martha Poulter Senior Vice President & Chief Information Officer

In:
21 Dec 2017
By: 
Matt Hochberg

Royal Caribbean Cruises Ltd. announced today that it has named Martha Poulter senior vice president and chief information officer. Poulter will report directly to Adam Goldstein, president and COO of Royal Caribbean Cruises Ltd.

Poulter joins RCL after spending the last 13 years of her career as CIO for major corporations.  Poulter most recently served as executive vice president and CIO for Starwood Hotel and Resorts, where she led a global IT team integrated across Starwood's nine brands and operational platforms, as well as serving as a member of Starwood's leadership team. Prior to that, Poulter spent nearly two decades at General Electric, including time as CIO of GE Capital.

"Martha certainly has the background to make a difference at Royal Caribbean," said Goldstein. "She'll bring that experience to bear on a full range of challenges here, including our plans to evolve the fleet's IT infrastructure, keep pace with the rapid evolution underway in important areas like data privacy and security, and ramp up support for the Excalibur digital transformation that is underway across our company."

"I am looking forward to the opportunity to join Royal Caribbean, a company that stands for excellence and innovation in the travel industry," said Poulter. "Working with the IT team, we will help RCL develop and support the technologies necessary for running a global business in a digital world."

Poulter graduated from the University of Connecticut with a B.S. in Computer Science and Engineering and received her MBA from the University of New Haven.

Three Royal Caribbean wishes on Royal Caribbean Blog Podcast

In:
20 Dec 2017
By: 
Matt Hochberg

Our newest podcast episode is out to help give you a quick "audio escape" to a Royal Caribbean cruise!

Episode 229 is available for downloading, in which Matt and Billy share three wishes they would make if they were in charge of Royal Caribbean.

With the new year right around the corner, Matt and Billy dreamed up some changes to Royal Caribbean they would like to make if they were in charge of the company. 

Here’s the podcast page for Episode 229. And don’t forget to subscribe to the podcast via RSSStitcher or on iTunes!

Take a listen and as always, let us know what you think! Please rate and review the podcast on iTunes and leave your comments below!

Royal Caribbean guests involved in bus crash in Mexico

In:
19 Dec 2017
By: 
Matt Hochberg

At least 12 tourists have died in a bus crash in eastern Mexico today, when the bus carying them flipped over on a highway early on Tuesday.

Royal Caribbean has confirmed 27 cruise ship passengers were on the bus that suffered the accident, which were sailing on Serenade of the Seas and Celebrity Equinox.

Seven Americans and two citizens of Sweden are among the injured, according to Quintana Roo state Civil Defense spokesman Vicente Martin. 

Martin said the crash occurred as the bus was on its way to the ruins at Chacchoben, about 110 miles (175 kilometers) south of Tulum.

Royal Caribbean planning to update casino rewards program

In:
19 Dec 2017
By: 
Matt Hochberg

Royal Caribbean is planning to revamp its casino rewards program, known as Club Royale, in early 2018.

According to a guest's tier levels, they will enjoy various benefits.

Admission to Club Royale is based on the amount and frequency of your gambling habits at the casino of a Royal Caribbean ship. 

7 surprising facts about Royal Caribbean's Harmony of the Seas

In:
19 Dec 2017
By: 
Matt Hochberg

If you have been on Royal Caribbean's Harmony of the Seas, then you likely are well aware of the impressiveness of this cruise ship.  From stern to bow, she is packed with wonderful experiences.  To create a ship this alluring, Royal Caribbean spent a lot of time planning and designing it, and we have a look at seven really interesting anecdotes that make Harmony of the Seas stand out from the rest of the fleet (and cruise industry).

7. First Royal Caribbean ship built with water slides in its design

Royal Caribbean has long been the leader in creating exclusive first-at-sea experiences.  Harmony of the Seas does not disappoint in continuing to uphold that longstanding, revered position.  Harmony of the Seas was the first Royal Caribbean ship to be designed with water slides in mind.

Royal Caribbean tested water slides by adding them to Liberty of the Seas in January 2016. This gave the company an opportunity to test the slides on a ship, before implementing them on Harmony.

The Perfect Storm water slides were designed by Aquatic Design & Engineering.  The slides were designed to be part of the ship's design and blend it with the style of the ship.

6. Offers the tallest slide at sea

Royal Caribbean commissioned Spark Cooperative to push the envelope of what a cruise ship can offer, and build on the cruise line's innovative reputation with a brand new, thrilling experience. They came up with The Ultimate Abyss slide.

The Ultimate Abyss is a pair of side-by-side 100 ft- high slides that guests can ride down multiple decks of the ship. Spark worked to offer a slide experience that offered multi-sensory channels, including spontaneous audio effects, bespoke ride mats and custom uniforms and accessories. The attraction is designed to thrill guests while maintaining a sense of heart-pumping anticipation.

The Ultimate Abyss towers 150 feet above sea level at the aft of Harmony of the Seas and offers a 100 foot drop.

5. Harmony of the Seas has Royal Caribbean's first original musical production

Royal Caribbean built a reputation in the cruise industry for offering some of the best onboard entertainment, and that reputation continues with its original musical on Harmony of the Seas, Columbus, The Musical.

Columbus, The Musical! is a new Royal Caribbean original production that tells the tale of Christopher’s luckless distant cousin, Marvin, on a madcap voyage to the Caribbean. The musical was created in the spirit of “Spamalot” and “Something Rotten."

The story is fun, the cast energetic and the music perfect to sing along with. Columbus is at the very top of our list of favorite shows we have seen onboard any Royal Caribbean ship.

4. Only Wonderland restaurant that is two decks high

Royal Caribbean introduced a new specialty dining experience, Wonderland, on its Quantum Class ships, and they have been a huge hit with guests.  It was no surprise Royal Caribbean wanted to add Wonderland to Harmony of the Seas, but on this ship, they designed a brand new space for it that encompasses two decks.

The striking two-story restaurant is a must-try sensory experience and serves whimsical meals that will delight and inspire from beginning to end.

3. No pool in the Solarium

No one is quite sure why, but Harmony of the Seas does not have a pool in its adult-only Solarium

Sister ships Oasis of the Seas and Allure of the Seas all had pools in their Solarium, but with Harmony of the Seas, the cruise line decided to replace the pool with a walk-through mister intended to cool off guests.

2.  Harmony of the Seas hosted a rock concert

As part of Harmony of the Seas' celebration of its arrival in North America, Royal Caribbean held a rock concert in the AquaTheater that featured multi-platinum-selling band DNCE.

The concert was part of Royal Caribbean's "Friendsgiving" event onboard, with the group performing their best known songs. 

1. Its art collection is inspired by the wonders of our world

Art has always been a focal point for Royal Caribbean, with its cruise ships serving as floating galleries of many kinds of art.  On Harmony of the Seas, the ship's 3,000 piece art collection is centered around the theme of, “The Wonder of Our World, The World We Live In,” from artists spanning 60 countries.

The collection explores wonder from four perspectives— people, places, what we do and what inspires us —through an array of media. Many of the works were created specifically for Harmony of the Seas and designed to bring joy to all who sail.

Royal Caribbean wins five awards at 2017 Travel Weekly Readers Choice Awards

In:
18 Dec 2017
By: 
Matt Hochberg

Royal Caribbean earned five wins in the 2017 Travel Weekly Reader's Choice Awards, including three major milestones — Best Cruise Line Overall and in the Caribbean 15 years running. And Best Sales & Service for 10 years straight.

The awards won were

  • Best Sales & Service: Royal Caribbean International
  • Best Cruise Line Overall: Royal Caribbean International
  • Best Cruise Line in the Caribbean: Royal Caribbean International
  • Best Individual Cruise Ship: Harmony of the Seas
  • Best Entertainment: Royal Caribbean International

Travel Weekly honored the winners of its Readers Choice Awards at a gala dinner and ceremony at the Conrad Hotel in New York. Winners were selected in 77 categories, ranging from hotels to tours to airlines to GDSs to cruise lines, represent the best of the best in travel.

Gastrointestinal virus hits Royal Caribbean's Independence of the Seas

In:
18 Dec 2017
By: 
Matt Hochberg

More than 300 passengers Royal Caribbean's Independence of the Seas experienced an onset of gastrointestinal illness on the most recent 5-night Caribbean cruise.

Many news outlets are reporting on the incident, in which the passengers affected reported symptoms that included bouts of vomiting and diarrhea. Royal Caribbean said in statements to media outlets that 332 of the 5,547 passengers and crew became ill.

Photo by Mike Dinsmore

Guests were notified of the incidents during the sailing, with over-the-counter medicine provided to treat symptoms. Guests onboard also reported round the clock work by the crew to sanitize the ship throughout the duration of the sailing.

According to the Centers for Disease Control, around 20 million people are infected with Norovirus each year with less than 1 percent of out breaks occurring on cruise ships.

Royal Caribbean Post Round-Up: December 17, 2017

In:
17 Dec 2017
By: 
Matt Hochberg

Good news, we are all one week closer to our next Royal Caribbean cruise!  In case you missed any of the Royal Caribbean fun from this week, here is our weekly round up!

Royal Carbbean released 2019 itineraries for Alaska and some European sailings.

Across eight ships, guests can now book a variety of sailings to these destinations.

Royal Caribbean News

Royal Caribbean Blog Podcast

The 228th episode of the Royal Caribbean Blog Podcast is now available and this week, Matt talks about the Solarium on Royal Caribbean ships.

In this episode, Matt provides an overview of the adults-only pool area, discusses the appeal of these areas, and shares some differences between each of them.

Please feel free to subscribe via iTunes or RSS, and head over to rate and review the podcast on iTunes if you can! We’d appreciate it.

Royal Caribbean Around the Internet

Skift interviewed Royal Caribbean Cruises Ltd. Chairman and CEO Richard Fain about building smarter ships.

Yahoo shared a look at Royal Caribbean's big bet on tech.

Cruise Critic highlighted 8 of the coolest cruise ship atriums, and one Royal Caribbean ship made the list.

Cruise Habit wrote about the realities of Norovirus and cruise ships.

Friday Photos

In:
15 Dec 2017
By: 
Matt Hochberg

Welcome back to Friday Photos, our weekly showcase of Royal Caribbean photos that were taken by readers of this blog.  

Every week, we ask our readers to send us their best Royal Caribbean vacation photos to be considered for this post and you're welcome to send yours in as well. We'd love to feature photos of the ships, excursions, activities onboard and anything else that reminds you of a great time while sailing with Royal Caribbean.

So without further adieu, here is this week's batch of photos.

First up is this photo of Labadee, taken by Geoffrey Straubinger from an overlook on a walking path.

Here is a photo of the beach beds in CocoCay, taken by Gibson.

John Bamber sent in this photo of Oasis of the Seas docked in St. Maarten.

Next is a photo of Empress of the Seas in Cuba by Krisztina Benko.

Dan Kohout snapped this photo of Enchantment of the Seas in Nassau, as seen from his "brief pit stop" at Señor Frogs.

Our next photo is by Chelsey Curry, and it is of Freedom of the Seas docked in Cozumel.

We go back to CocoCay for our final photo this week, and it is from David Ep of the Cabanas.

Thanks to everyone who sent in their photos this week.  Be sure to send your photos in as well by using this form.