A powerful nor'easter is hitting New Jersey that's caused one Royal Caribbean cruise ship to stay in port for a couple of days.

We've updated this article with new details on the revised itinerary.

Passengers on Symphony of the Seas have posted on social media they will not be able to depart as scheduled on Sunday.

Royal Caribbean's cruise ships operate out of Cape Liberty, New Jersey, which is located in Bayonne Harbor in Lower New York Harbor.

"It is now official, staying in port overnight per a ship announcement," one person posted on Facebook on Sunday afternoon. "Leaving dock briefly to make room for a container ship but then returning to the dock."

The storm was moving up the east coast of the United States, bringing bands of heavy rain and fierce winds.  The region is forecasted to experience sustained winds of 15-25MPH with 35-50MPH gusts.

An email sent to passengers on Thursday said Symphony would only set sail if it's safe to do so, "Along with our Chief Meteorologist, Craig Setzer, we have been closely monitoring a developing coastal low-pressure system forecast to impact the port of Cape Liberty beginning on Sunday. 

"Due to the deteriorating weather conditions, we will continue to monitor the ocean storm system and only depart once we deem it is safe to do so."

Symphony will remain in New Jersey until Tuesday

Due to storm conditions, Symphony of the Seas will not be able to depart until Tuesday. Not only are the storm conditions dangerous, but the Port of New York and New Jersey is temporarily closed to all incoming and outgoing vessels. 

A guest onboard the cruise ship says the new plan is to depart on Tuesday morning.

In the meantime, passengers are free to get off the ship and explore the surrounding area on their own. There's a Costco nearby the cruise terminal.

Royal Caribbean asked passengers to arrive earlier because of the nor'easter

Before the storm hit, the plan was speed up embarkation due to the arrival of the storm.

Guests booked on the October 12 sailing received emails on Thursday advising them that their check-in times would be much earlier.

"To ensure a smooth boarding process, please arrive two (2) hours earlier than your pre-selected arrival window!"

"All guests should be checked-in and onboard by 12:30 PM."

That's quite early, as usually check-in times don't begin until around 11am and end at 3pm.

Instead, boarding began as early as 8:30am. That's usually a time when passengers from the previous sailing are still onboard.

Symphony will sail a shortened cruise to CocoCay

Royal Caribbean updated the plans and will sail a revised itinerary.

The original plan was for Symphony of the Seas to sail a 7-night Bahamas and Perfect Day cruise. The ship is scheduled to have stops at Port Canaveral, Florida; Nassau, Bahamas; and Perfect Day at CocoCay; before returning to Cape Liberty on October 19, 2025.

Instead, Symphony will leave Bayonne on Tuesday. The ship will skip the scheduled visits to Port Canaveral and Nassau.  

Instead, Symphony will visit Perfect Day at CocoCay on Thursday from 11:30am to 6:30pm.

Afterwards, the ship will turn around and return to New Jersey.

The updated itinerary is a reflection of losing the first two days of the sailing due to the nor'easter.

Any prebooked shore excursions through Royal Caribbean will automatically be cancelled and refunded as refundable onboard credit.

By sailing a shortened itinerary, Symphony can return to Cape Liberty to start its next sailing on time.

Nor'easter wreaks havoc along east coast

The storm is in the midst of its height as it passes through the northeast United States on Monday.

New Jersey, which already declared a state of emergency, has seen flooding along the Jersey Shore. Other states will see the worst impact during high tide, such as in Connecticut and New York.

New York declared an emergency for eight southern counties Sunday evening.

Forecasters expect the rain to continue on throughout Monday. The expectation is the rain and wind will let up on Tuesday.

A scary incident occurred aboard Royal Caribbean’s Symphony of the Seas when a large glass window suddenly shattered over the pool deck. Fortunately, one crew member’s quick actions likely prevented a more serious outcome.

Nitin Kumar, a waiter at the Coastal Kitchen, is being praised as a hero for alerting guests relaxing on the sun loungers beneath the window. Coastal Kitchen is the suites-exclusive restaurant located on Deck 17 on Symphony of the Seas, with windows overlooking the ship’s expansive pool deck.

When Kumar reportedly noticed small cracks forming in the window, he raced down to the pool deck to clear the area. Guests who watched the incident unfold say that within 15 to 20 seconds, the large window pane completely shattered and shards of glass were sent flying across the pool deck.

Because of Kumar’s quick thinking and courageous action, there were no injuries from the incident.

Symphony of the Seas, an Oasis class vessel, is one of the largest cruise ships in the world. The massive Royal Caribbean cruise ship was sailing a 7-night itinerary from Cape Liberty, New Jersey when the incident occurred on June 8, 2025. The itinerary includes stops in Port Canaveral (Florida), Nassau (Bahamas), and Perfect Day at CocoCay (Bahamas).

According to guests onboard, Symphony of the Seas was positioning to dock at its first port of call, Port Canaveral, Florida, when the scary accident occurred. Guests onboard report the ship was vibrating heavily right before the glass broke, which could have placed strain on the window. Those on the pool deck reported hearing a loud crash when the window shattered.

In a comment on Reddit, one guest onboard shared, “They said they have no idea what happened. Theory is that some micro cracks were in the glass and when we were turning 180 to dock, the vibrations caused it to break.”

“Was definitely a freak accident and shows that you need to ALWAYS listen to crew members when they ask you to do something. It may save your life,” the commenter continued.

Another guest on Reddit shared, "We were in Coastal Kitchen 3 windows over from where it broke. We were in the middle of our 180 spin and the ship was vibrating pretty good. Most people seem to think that the vibrations/micro cracks in the tempered glass caused it. Thankfully, no one was seriously injured, other than one person cutting their foot."

Vibrations are not uncommon while cruise ships are docking at ports of call. While a cruise ship is maneuvering with precision to position at the dock, there can be strong vibrations felt onboard. This is typically caused by the use of thrusters and propulsion systems, along with the ship's engines changing speed or direction.

Because the window on Symphony of the Seas was made of tempered glass, the broken pieces shattered into small, pebble-like fragments rather than sharp shards. Tempered glass is designed this way to reduce the risk of serious injury. Cruise ships are built specifically with tempered glass for increased safety and strength, as it’s considered much stronger than regular glass.

Guests onboard Symphony of the Seas state many of the ship’s officers were on-scene immediately to secure the area. In addition, the glass was cleaned up quickly and the window was already replaced by the following day.

The freak accident has many guests online praising Kumar as “Hero of The Seas” for his actions.

In the aftermath of the incident, numerous passengers aboard Symphony of the Seas are praising Kumar for acting quickly and preventing guests from potential injuries. With Kumar clearing the area and warning guests to move from their lounges on the pool deck, no one was seriously injured in the accident. 

For instance, one guest onboard posted on Reddit that they were only a few windows over when the glass shattered. “The waiter, Nitin, saw it cracking and sprinted down to the pool deck and told the people in deck chairs to move. 15 seconds later this happened. Dude saved some lives for sure,” the passenger wrote.

In the same Reddit thread, another guest shared, “I’m onboard. It was a freak thing, but nobody got hurt. A waiter noticed the cracks and moved everybody below about 20 seconds before it fell. It’s tempered, so it wouldn’t have killed anybody, but it could have caused some moderate injuries from that height.”

“We were in Coastal Kitchen when this shattered and for Nitin to have foresight to run to the pool to get everyone out of the way is remarkable. RCCL should give him an accommodation for his actions,” shared another cruiser.

One guest also posted on Facebook, "Thanks to the fast thinking of one of the best Nitin, these seats were vacant when the safety glass gave way. You are truly an asset to Royal Caribbean and a hero to the many people you removed from harm's way.”

“HUGE kudos to Nitin for putting safety first! I was in [Coastal Kitchen] when this happened. I wrote a complimentary letter that included the Vice President of Safety and Marine Operations. Nitin ensured safety when it mattered most,” commented another cruiser aboard Symphony of the Seas.

In the replies section, Kumar responded to the accolades and praise, emphasizing his passion and commitment to Royal Caribbean. He stated, “Thank you so much everyone for appreciation. You all are my family, what I did I did for family.”

“What I did, I learn[ed] from this company how to take care of my guests like family, so thank you so much. Enjoy your vacation,” he continued.

Previous cruisers are also praising Kumar's dedication and service. One prior cruiser shared, “We had that waiter in [Coastal Kitchen] in April on Symphony and that guy is a rockstar. He was the best waiter we have had in [Coastal Kitchen], and now I hope they recognize him for keeping something really bad from happening.”

Another previous cruiser shared, “I hope you get a promotion and a large bonus. You’ve always been a great waiter, I’ve dined with you several times before.”

“Nitin IS wonderful. We were so lucky to have him take excellent care of us on May 16 cruise. Not surprised at all that he took care of everything when needed,” shared another previous passenger.

Although not unheard of, it’s rare for cruise ship windows to shatter.

(Viking Polaris with broken balconies, shared on ABC News by Beverly Spiker)

Modern cruise ships are built to withstand severe weather and rough sea conditions, such as rogue waves and powerful storms. When windows shatter on cruise ships, it’s typically because the ship is navigating stormy waters. Rogue waves are unusually large waves that occur suddenly and without warning.

For instance, the expedition cruise ship Viking Polaris was sailing in South America in December 2022 when it was struck by a rogue wave. The powerful storm caused glass to shatter on the lower decks, impacting multiple cabins and injuring several passengers.

Tragically, one 62-year-old American woman was killed by the glass debris that shattered in her cabin when the rogue wave struck. According to reports, the fatally-injured woman received blows from a glass window that collapsed in the middle of the storm.

A similar situation occurred back in 2016 on Royal Caribbean’s Rhapsody of the Seas. The Vision class ship was hit by a rogue wave while the cruise ship was sailing near Santorini, Greece. In the early morning hours, the powerful wave struck the ship and broke windows in multiple passeneger cabins. 

Some staterooms on lower decks were also partially flooded during the incident. Luckily, there were no serious injuries reported by the cruise line and Rhapsody of the Seas.

Passengers that sailed on a recent Royal Caribbean cruise received an email this week to alert them of a possible case of Legionnaires' disease.

The email was sent by the cruise line to people that went on Symphony of the Seas May 9th sailing from Cape Liberty, New Jersey.

In the email, it says Royal Caribbean was alerted by the U.S. Centers for Disease Control (CDC) of someone that went on Symphony and later was diagnosed with Legionella.

"Your health and safety are always our top priority, and we are reaching out for your awareness," the email said.

"The CDC has advised that while they are unsure where exposed, a guest who recently sailed on Symphony of the Seas, was later diagnosed with Legionella. As a precautionary measure, we implemented heightened sanitation protocols and followed all CDC guidance."

Royal Caribbean went on to advise that Legionella cannot be spread from person to person.

"It's important to know that Legionella is not contagious from person to person. It is contracted by inhaling water droplets from a source containing the bacteria, which can be found throughout the world in any environment containing water - ponds, lakes, rivers, and streams, as well as municipal water systems, fountains, and whirlpools. Most healthy people exposed to Legionella do not get sick."

Symptoms of the infection include cough, shortness of breath, fever, muscle aches and headaches. 

Similar emails were sent earlier this year

Royal Caribbean has sent emails about a passenger that sailed on Symphony of the Seas and later had Legionnaires' disease.

The first such email went out in January when two unrelated passengers on the ship were sickened after their cruise.

One of the passengers had sailed on the ship in October 2024, while the other sailed in December 2024, according to the CDC.

Then in April 2025, more emails were sent to passengers that sailed on Symphony between March and April.

In all the emails sent, the CDC never said the cases originated on the ship.

There's no record of any confirmed disease aboard Symphony of the Seas that has been reported to the CDC.

It's possible the people had Legionella before they ever boarded a cruise ship, or they contracted it after the cruise somewhere else.

How Legionnaires' disease spreads

Legionnaires' disease is a type of pneumonia caused by a bacteria called Legionella, but the truth is that it's actually pretty tough to catch.

The only way to get Legionnaires’ is by breathing in tiny water droplets  that contain the bacteria. You can't get it by touching something someone who has is touched or breathing near them.

These droplets usually come from man-made water systems, such as large air conditioning units in commercial buildings, hot tubs that aren’t properly cleaned, decorative fountains, or even plumbing systems in big buildings like hospitals or hotels. But just being around those places doesn’t mean you’re going to get sick. The conditions have to be just right for the bacteria to grow and for someone to inhale enough of it to cause an infection.

And even then, most people don’t get sick.

In fact, Legionella is commonly found in freshwater lakes or rivers, and don't usually cause a problem. For the bacteria to make someone sick, it has to multiply in a man-made system where the water is warm (between 77 and 113 degrees Fahrenheit), and then that water has to be turned into mist that someone breathes in.

Even if you do breathe it in, you will most likely not get sick. Most healthy people exposed to Legionella do not get sick. The people most at risk are older adults, smokers, people with chronic lung problems, and folks with weakened immune systems.

Passengers that sailed on a Royal Caribbean ship have gotten a notice someone on their sailing later were sickened by Legionnaires' disease.

Guests across various sailings in March and April 2025 received emails from the cruise line to inform to inform them of a possibility to be aware of, and the preventative measures the cruise line is taking.

To be clear, the guests were not diagnosed onboard the cruise ship, nor has there been a recognized outbreak linked to a specific sailing.

In the Symphony of the Seas Facebook group, Jenn Yazzetti, posted a copy of an email she received from Royal Caribbean after the the Centers for Disease Control and Prevention warned Royal Caribbean about the case.

The letter was sent to passengers booked on the April 30th sailing.

The CDC said one passenger was later diagnosed with Legionella after sailing on Symphony of the Seas.

"The CDC has advised that while they are unsure where exposed, a guest who recently sailed on Symphony of the Seas, was later diagnosed with Legionella."

"As a precautionary measure, we implemented heightened sanitation protocols and followed all CDC guidance."

No other information was shared related to who the person is, or other details.

Other people that were on recent Symphony of the Seas sailings received similar emails:

• March 9
• March 16
• April 6
• April 13

Another Legionella incident

This is the second time this year such letters were sent to passengers.

In January, a similar letter was sent to passengers about two past passengers later were sickened by Legionnaires' disease after sailing on Symphony.

In that case, one passenger had sailed on Symphony of the Seas in October 2024 and the other in December 2024, according to the CDC.

How it spreads

Legionella is not easily spread from person to person, but it's still something that could occur because cruise ships have pools and hot tubs.

According to Royal Caribbean, Legionella is not contagious from person to person. It is contracted by inhaling water droplets from a source containing the bacteria, which can be found throughout the world in any environment containing water - ponds, lakes, rivers, and streams, as well as municipal water systems, fountains, and whirlpools. 

Moreover, most healthy people exposed to Legionella do not get sick. 

Symptoms include cough, shortness of breath, fever, muscle aches, and headaches.  It's often confused with pneumonia.

Legionnaires' on cruise ships

Legionnaires' is a rare condition to begin with, but it has happened on cruise ships in the past.

During November 2022–June 2024, the CDC was notified of 12 cases of Legionnaires disease among travelers on two cruise ships. The CDC did not disclose the cruise line names or ships.

According to the CDC, their investigation revealed private hot tubs on selected cabin balconies were the most likely exposure source.

Some cruise ship cabin suites have a hot tub on the balcony, which is for the exclusive use of the guests staying in that cabin. The CDC says, "private hot tubs on cruise ships are not subject to the same maintenance requirements as are public hot tubs in common areas."

They recommended to cruise lines modification of the operation and maintenance of these devices by removing the heating elements, draining water between uses, and increasing the frequency of hyperchlorination and cleaning.

After a Royal Caribbean ship nearly failed its health inspection, the cruise line has made big changes to remedy the problems.

Symphony of the Seas had its regular health inspection conducted by the Centers for Disease Control and Prevention (CDC), scoring just one point above "unsatisfactory." 

The inspection took place in early February and yielded over 50 violations that raised serious concerns about the ship's hygiene and safety protocols.

These ranged from crew members handling ice with open wounds on their forearms to improper food storage and failing to properly report children in the youth programs with present GI symptoms. 

Spencer Aronfeld, known on TikTok as @cruiseshiplawyer, said that it typically costs cruise lines around $65,000 to quickly correct all the violations of a nearly-failing report. 

"The score was an 86, which is barely satisfactory. One point less, which is an 85, would have been an unsatisfactory evaluation, which probably would have caused them to have to cancel the cruise," he explained. 

Roughly a month after the inspection, a corrective report for the deficiencies was released, which is required by the CDC's Vessel Sanitation Program. However, the VSP can't verify that the deficiencies have been corrected until after conducting the next vessel inspection or re-inspection. 

The 8-page document details what Royal Caribbean did to correct the violations and ensure that Symphony of the Seas meets the necessary health and safety standards moving forward.

In other words, it serves as a crucial step to maintain trust with loyal passengers that Royal Caribbean strives to uphold the safety and well-being of everyone aboard their fleet of ships. 

Read more: These were the 5 cleanest Royal Caribbean cruise ships this year, according to the CDC

The corrective report details what Royal Caribbean did to remedy 57 violations found by CDC inspectors

Some of the worst violations include improper food storage. 

For example, at Johnny Rockets, a metal bin used for disposing of raw hamburger plastic and paper packing was on the front preparation counter and was in contact with the burger topping area.

Before leaving Johnny Rockets, the inspector noticed what appeared to be blood splatter on the preparation counter, too. 

In the corrective report, Royal Caribbean claims the, "[standard operating procedure] has been modified and Burgers are unwrapped from plastic and paper packaging before placing them in [a] hotel pan to avoid any cross contamination. Team has been retrained with new SOP."

The initial report also revealed that 25 raw, shelled eggs were stored in a plastic bag in a crew cabinet next to a manager's desk. An unopened bag of potato chips and an open bottle of hot sauce were stored below the raw eggs in the same cabinet. 

When the crew was asked about the eggs, the inspector discovered they had been brought into the upholstery office the day before. The eggs, chips, and hot sauce were all taken to the incinerator room and discarded. 

According to the corrective report, "Inspections were conducted of Upholstery, Carpenter and Repair workshop areas. Management met with the Division using these areas, [and] reminded them regarding food safety and no food items to be brought to the workshops. Unannounced inspections to continue [on] a regular basis."

Another violation revealed that a crew member accessing an ice machine's technical department in the Solarium had open and scabbed sores on his forearm. 

Like the inspector, Royal Caribbean also advised all crew members to protect wounds with bandages before working on any food-grade equipment and before entering food areas.

Still, perhaps one of the most shocking violations was the improper medical identification of acute gastroenteritis cases in the youth clubs. 

In January 2025, five out of eleven vomiting and diarrhea incidents reported in the children's activity center weren't appropriately handed. As such, symptomatic children weren't isolated because they were not assessed or incorrectly assessed for meeting acute gastroenteritis. 

For example, around 9:20pm on Jan. 9, Adventure Ocean reported that a 9-year-old child had vomited. Less than two hours later, housekeeping reported a vomiting incident on the bed for the same child. 

The parents called the medical center around midnight to report multiple episodes of vomiting. They finally brought their child to the medical center around 3:10pm on Jan. 10 for abdominal cramps. The medical notes for the visit stated that the "child has had several episodes of vomiting, fever, and abdominal pain."

This case met the acute gastroenteritis reporting definition, but the child wasn't isolated, and the case wasn't included on the acute gastroenteritis log. 

To remedy the violation, Royal Caribbean revised the standard operating procedure for reporting PVI/PFI incidents. Plus, they conducted training sessions with the medical team about acute gastroenteritis knowledge, so they can properly identify and report cases following the criteria as per the VSP manual. 

Not only that but in the future, the medical team "will reach out to each PVI/PFI case by calling them twice. If they are unable to make contact, they will [hand the case] over to the security team and guest [relations] to get in touch with the person involved in the incident ASAP."

Speaking of illnesses, while onboard, the CDC inspection team noticed that the child activity crew didn't follow their illness exclusion policy, allowing known symptomatic children into the activity center. 

Around noon on Jan. 21, Adventure Ocean reported a diarrhea incident for a 3-year-old child. The activity center reported another incident for the same kid around 8:00pm the same evening, though they indicated that it was "code brown," or non-GI related.

The medical team didn't follow up with the parents to assess for isolation because a non-medical crew member stated it wasn't related to acute gastroenteritis.

The corrective report states, "Every PVI and PFI in Adventure Ocean will be closely monitored. The team has been retrained and coached, and we will be following these steps: Once a PVI or PFI incident occurs in Adventure Ocean, the AO staff will report the incident to the dispatcher and the medical team will be advised of the incident with an additional call to the nurse on duty, providing information about the child."

"The staff will inform the AOM to monitor the incident, adding it to the PVI/PFI log and noting in the system that the child may not return until cleared by the medical team...The medical team will do the evaluation and diagnosis of the child, following up on the incident, and communicating further with AO once the child has been cleared to return to Adventure."

Other violations, including soiled food service items, broken soap dispensers, and areas without written symptom guidance posted were easily remedied by the ship's team. 

For example, at the child activity center, an open play area for parents to play with their young children did not have written symptom guidance posted. As such, a sign was printed, laminated, and placed in the area. 

Additionally, the soap dispenser in one of the men's restrooms wasn't mounted to the bulkhead, making it difficult to operate. 

Corrective action began immediately by the plumping team. Plus, crew members were coached about the importance of hand washing stations always being properly equipped and available. 

A pool/hot tub net had also been stored in one of the showers, making it inaccessible for guests during the 1.5 hours the main pool had been open. 

Consequently, crew members received training on net storage, ensuring that the shower remains always accessible to guests. 

Read more: 10 tips to make your next cruise healthier

Royal Caribbean is warning passengers on one of its ships that two past passengers later were sickened by Legionnaires' disease.

A guest on Symphony of the Seas received a letter from the cruise line "in an abundance of caution" to inform them of a possibility to be aware of, and the preventative measures the cruise line is taking.

To be clear, the guests were not diagnosed onboard the cruise ship, nor has there been a recognized outbreak linked to a specific sailing.

Reddit user b0sscrab posted a copy of a letter distributed to passengers, after the the Centers for Disease Control and Prevention warned Royal Caribbean about the cases.

The CDC said two passengers were later diagnosed with Legionella. One had sailed on Symphony of the Seas in October and the other in December.

"We are reaching out for your awareness, as the CDC has advised that while they are unsure where exposed, two guests who sailed on Symphony of the Seas (one in October and one in December), were later diagnosed with Legionella," the letter said.

Royal Caribbean was quick to note there is no evidence that the infection occurred on the ship.

As soon as the cruise line was notified, extra sanitation protocols were implemented aboard Symphony of the Seas, including extra cleaning of vulnerable surfaces and equipment as needed, and changes to operational protocols to limit any potential spread, "While this does not imply or confirm that they contracted this onboard our ship, as a precautionary measure, we implemented heightened sanitation protocols and followed all CDC guidance."

No other information was shared related to who the people are, or other details.

Symphony of the Seas is one of the biggest cruise ships in the world. It can carry 5,518 passengers at double occupancy and is 228,081 gross tons spread over 18 decks.

Royal Caribbean is urging any passengers who experience symptoms associated with Legionnaires’ Disease after sailing aboard Symphony of the Seas to seek medical attention and alert medical authorities to their recent travel.

No one actually sick on a cruise ship

It's important to reiterate that no one on Symphony of the Seas is actually sick with Legionella, nor is there any certainty that the two people actually caught it on the ship.

The CDC investigates this particular bacteria to better identify its sources to prevent the spreading of it. As such, they alerted Royal Caribbean to the two cases because both people were on the same cruise ship.

It's possible the people had Legionella before they ever stepped foot onboard a cruise ship, or equally possible they contracted it after the cruise somewhere else.

A proper Legionella diagnosis can take some time to properly determine. The incubation period is typically 2-14 days for Legionella.

There's no record of any confirmed disease aboard Symphony of the Seas that has been reported to the CDC.

How it spreads

Legionella is not easily spread from person to person, but it's still something that could occur because cruise ships have pools and hot tubs.

According to Royal Caribbean, Legionella is not contagious from person to person. It is contracted by inhaling water droplets from a source containing the bacteria, which can be found throughout the world in any environment containing water - ponds, lakes, rivers, and streams, as well as municipal water systems, fountains, and whirlpools. 

Moreover, most healthy people exposed to Legionella do not get sick. 

Symptoms include cough, shortness of breath, fever, muscle aches, and headaches.  It's often confused with pneumonia.

Legionnaires' on cruise ships

Legionnaires' is a rare condition to begin with, but it has happened on cruise ships in the past.

During November 2022–June 2024, the CDC was notified of 12 cases of Legionnaires disease among travelers on two cruise ships. The CDC did not disclose the cruise line names or ships.

According to the CDC, their investigation revealed private hot tubs on selected cabin balconies were the most likely exposure source.

Some cruise ship cabin suites have a hot tub on the balcony, which is for the exclusive use of the guests staying in that cabin. The CDC says, "private hot tubs on cruise ships are not subject to the same maintenance requirements as are public hot tubs in common areas."

They recommended to cruise lines modification of the operation and maintenance of these devices by removing the heating elements, draining water between uses, and increasing the frequency of hyperchlorination and cleaning.

Several passengers are suing Royal Caribbean after one of the company's former crew members was convicted and sentenced to 30 years in prison for placing hidden cameras in guests' staterooms and secretly recording young children. 

Aronfeld Trial Lawyers filed the 30-page lawsuit in the U.S. Southern District of Florida in Miami on Thursday on behalf of 12 U.S. plaintiffs, as reported by CBS News. 

Arvin Joseph Mirasol, a cabin steward from the Philippines, was arrested in March after a passenger onboard Symphony of the Seas reported finding a concealed camera in their bathroom. The device was discovered when the guest reached under the sink to grab toilet paper. 

He was arrested when the ship returned to Port Everglades on March 3, 2024. Mirasol's electronics were seized, and authorities uncovered videos of child pornography dating back to Dec. 2023. 

In addition to the recordings, he would hide under guests' beds while they were in the shower. He also claimed to pleasure himself while watching videos during a post-Miranda interview, adding he "wants to control it...but can't."

Mirasol was convicted in Fort Lauderdale, Florida, in August, with U.S. District Judge Melissa Damian sentencing him to 30 years in prison. He also faces up to 15 charges of video voyeurism in Broward Circuit Court.

"The fact that many of the victims we represent still do not know if and how their images have been used or circulated is incredibly disturbing. Some of the plaintiffs are children - and once an image is on the internet it is there forever," said the plaintiffs' attorney Spencer Aronfeld in a news release.

Read more: Royal Caribbean crew member accused of hiding cameras to spy on guests

"We hope that RCCL will take full responsibility for the heinous and reprehensible conduct of its crewmember. And we hope that this lawsuit will motivate RCCL and the other major cruise lines to spend more effort screening their crewmembers so that this type of assault never happens again."

The law firm added that the plaintiffs have suffered "physical pain, mental anguish, loss of enjoyment of life, post-traumatic stress disorder, and other mental and nervous disorders." 

The permanent and ongoing nature of the injuries has caused lasting harm. As a result, the plaintiffs seek a judgment for all damages allowable under the law, including punitive damages. 

Not the first lawsuit

In October, a Royal Caribbean guest, identified as Jane Doe, filed a class action lawsuit alleging that she was filmed by a hidden camera in her stateroom bathroom. 

The lawsuit accuses Mirasol of recording Doe "while undressed and engaged in private activities," and uploading images of Doe to the internet.

“Upon information and belief, Mirasol transmitted and/or uploaded images of the Plaintiff while undressed and engaging in private activities, to third parties and/or to the world wide web, including, but not limited to, the dark web, without Plaintiff’s prior knowledge or consent,” the complaint states. 

The lawsuit holds Royal Caribbean responsible for failing to provide sufficient security, training, or supervision to prevent sexual assaults. Additionally, it claims the cruise line didn't warn guests about the risk of such crimes and failed to notify passengers who stayed in staterooms serviced by Mirasol. 

The lawsuit suggests that as many as 960 passengers who sailed on Symphony of the Seas between December 1, 2023, and February 26, 2024, may have been affected by Mirasol's actions.

Symphony of the Seas is an Oasis Class ship based out of Florida

Symphony of the Seas currently sails from Miami, Florida, on 7-night cruises to the Eastern and Western Caribbean. She's one of the largest cruise ships in the world, following Icon of the Seas, Utopia of the Seas, and Wonder of the Seas. 

The 228,081 gross registered ton ship will relocate to Cape Liberty, New Jersey, in April 2025, primarily offering itineraries to the Bahamas. However, she'll make two 9-night cruises to the Eastern Caribbean on April 30 and July 4. 

Guests can take advantage of one of four pools, an ice skating rink, a miniature golf course, an outdoor AquaTheater, more than 20 dining options, a zip-line, Broadway-style entertainment, and more. 

Read more: I stayed in a $1,400 stateroom on Symphony of the Seas

Guests attending a Halloween party in the Royal Promenade onboard Symphony of the Seas had the festivities abruptly halted when the automatic sprinkles began going off. 

A fog machine in the Royal Promenade set the sprinkles off, sending guests to seek shelter near the shore excursion tablets adjacent to the Bionic Bar. 

TikTok user nickfromsubway44 documented the experience on his social media account, stating that it was crazy to walk indoors and see the sprinklers going off. 

Instead of seeing people gathered at the Rising Tide Bar or dancing, the scene resembled a torrential downpour, with cascades of water creating a haze that made it impossible to see to the other side of the Promenade. 

Nick posted another video saying the ship was "lowkey bouta sink." Guests dressed in costume can be seen observing the unexpected rain shower. 

Royal Caribbean crew members are also seen presumably taking down a photo spot, trying to keep the equipment out of harm's way. 

"[T]his happened at 10:30pm. By 6am the promenade was back in working order with a few fans left facing carpets. They did amazing [at] cleaning it up," wrote Amy Marie in a Symphony of the Seas Facebook group. 

Read more: Top 10 Symphony of the Seas hidden secrets

Fog machines are popular during Halloween

Halloween is the spookiest holiday of the year, and special effects—like fog—can transform an everyday space into a haunted scene, making it more immersive for party-goers. 

According to theatrefx.com, fog machines can set off smoke alarms: "Because many venues use smoke detectors that measure the density of particles in the air, fog effects (especially dense fog effects) can 'fool' the detectors and trigger a fire alarm." 

In other words, ionization-type smoke detectors can be set off as they sense fog particles like smoke. Hazers are less likely to set off smoke alarms because of the smaller size of their particles, lightsounds.com.au writes. 

Read more: What Halloween is like on the world's largest cruise ship

Symphony of the Seas was on its last sailing from Cape Liberty for the season

The 228,081 gross registered ton vessel departed New Jersey on Oct. 27 on a 7-night cruise to The Bahamas and Perfect Day at CocoCay. In addition to CocoCay, the ship called at Port Canaveral, Florida, and Nassau, Bahamas. 

Symphony will be homeported in Miami throughout April 2025. The 6,680-passenger vessel will sail on 7-night cruises to the Eastern and Western Caribbean before returning to Cape Liberty and kicking off her summer stint with a 9-night Eastern Caribbean cruise on April 30 to Haiti, Puerto Rico, and St. Maarten. 

"Sprinkler of the Seas"

Nick's videos are flooded (pun intended) with comments about the unusual situation. user2311376559104 wrote, "Sprinkler of the Seas," with Lola adding, "The new bar experience [is the] aqua lounge." Thatguy said, "Normally you have to pay more for the indoor waterpark [but] y'all got it for free 😂."

Rottiedad44 commented about a similar situation on Wonder of the Seas a few weeks ago: "...some similar happened to the right wing of the Windjammer grill station...not that extreme though. Washy, washy!"

Another user added they were on the sailing at the same time and heard from some cruisers that the whole buffet was filled with smoke, while others said there was barely any smoke at all. 

"I was sitting on that side at a roundtable overlooking the park. It wasn't much smoke. I was told that the vent fans malfunctioned and triggered sprinklers," replied Rottiedad44. 

The comment section also sparked a debate about Carnival vs. Royal Caribbean. Kell Kellz instigated the conversation by saying, "Carnival would have kept the party goinggggg." 

One TikTok user joked that a similar situation wouldn't happen on Carnival because they don't have working sprinklers, with another snapping back and claiming the line is "more popular" than Royal Caribbean.

How do two of Royal Caribbean's newest cruise ships compare to each other?

Wonder of the Seas and Symphony of the Seas are the two newest Oasis Class ships, and that makes them the biggest vessels packed with lots to do onboard.

You might think the ships are mostly the same, but there's some major differences between the two vessels. Truthfully, the ships are more the same than different.

Here's a look at the key differences.

Ship size

Wonder of the Seas is slightly bigger than Symphony of the Seas, which was a marketing decision more than anything.

By making Wonder "bigger", she gets to assume the mantle of the world's largest cruise ship, and that gets Royal Caribbean more attention.

Here's how they size up:

Dining

Both ships have complimentary and specialty dining choices, but it's the extra-cost restaurants where you will the variations.

In terms of complimentary food, you will find on either ship:

• Main Dining Room
• Windjammer Cafe
• Solarium Bistro
• Park Cafe
• Cafe Promenade
• Sorrento’s Pizza
• Boardwalk Dog House
• El Loco Fresh
• Vitality Cafe
• Coastal Kitchen (suites only)
• Room service (continental breakfast only)
• Johnny Rockets (breakfast only)

The Windjammer on Wonder of the Seas is arguably better, as it's been moved to deck 15 and is significantly larger and with a better layout.

For the specialty dining, here's what the differences are:

The differences in specialty dining are few, with primarily being a different Italian restaurant in Central Park, and having Mason Jar.

In terms of bars, there are minor differences between the two ships.

Suites

One difference Royal Caribbean made with Wonder of the Seas was having less suites than on Symphony.

Considering how lucrative suites are for the cruise line, as well as how in-demand suites can be for passengers, it seemed a strange decision to change the amount of suite cabins.

Wonder of the Seas has an entire suite neighborhood, which is the first Oasis Class ship with an eight neighborhood. In order to make room for the new amenities suite guests will enjoy, the amount of suites had to be cut back so there could be room for it all.

By adding a private deck area for suite guests, it cut into the amount of suites the ship can have.

There are 188 suites on Symphony of the Seas, while Wonder of the Seas has 174 suites.

Symphony has a few more suite categories that Wonder does not have:

• Villa Suite
• Star Loft Suite
• 2-bedroom Grand Suite

Read more: Royal Caribbean suites guide & review

Entertainment

Nearly every Royal Caribbean ship differs on entertainment.  The cruise line likes to offer different shows on its ships, although sometimes you'll find a show repeated across multiple vessels.

The show lineup in the main stages are completely different on Wonder and Symphony.

Wonder of the Seas is currently the only Oasis Class ship without a full-length Broadway show onboard. Here's a look at the shows:

Royal Theater

• Wonder
  • Voices
  • The Effectors II
• Symphony
  • Hairspray
  • Flight: Dare to Dream

AquaTheater

• Wonder
  • inTENse
• Symphony
  • HiRo

Studio B

• Wonder
  • 365: The Seasons on Ice
• Symphony
  • 1977

Speaking of these venues, the AquaTheater on Wonder of the Seas is semi-enclosed in glass, which means it's more protected from the wind.

Activities

There's so many activities on both ships.  It's what has made the Oasis Class such a hit with cruisers, but there are notable differences among each.

Wonder of the Seas has Wonder Playscape, which is underwater-themed climbing playground for kids. Kids can explore slides, climbing nets, and games. The Wonder Playscape is connected to the Wonder Dunes mini golf.

The space taken up by Wonder Playscape replaces what would have been a Flowrider, so Wonder only has one Flowrider while Symphony has two.

Both ships have Splashway Bay aquapark, as well as three water slides.

In addition, Wonder of the Seas has Music Hall instead of Dazzles on Symphony of the Seas.

Both venues specialize in live music, but Music Hall tends to have more cover bands.

Symphony of the Seas has a dedicated escape room game.

Cabins

The assortment of standard cabins is the same between Wonder of the Seas and Symphony of the Seas (minus the suite differences mentioned earlier in this article).

There are a few things within the staterooms that are different.

The bathroom door on Wonder of the Seas is magnetic, which means it doesn't have that "ka-chunk!" sound the door makes when slamming shut.

The bathroom doors use a magnetic element which pulls shut the the door when it's within about 1/2 -1” from closure. 

There's also many more USB outlets on Wonder of the Seas.

In addition to the USB outlets at your desk, they've finally added USB outlets near the beds.

Something else helpful on Wonder are hooks on the wall. Below the television are a series of hooks that came installed already.

Wall hooks are very helpful in a cabin because you can use them to keep apparel off the ground, and more importantly, free up drawer space.

Bottom line

Wonder of the Seas and Symphony of the Seas are very close in look and feel, with a few minor differences.

By far the most notable difference is with the suites, as Wonder has a more expansive offering. If staying in a suite is important to you, then having an entire suite neighborhood would be a nice option.

The shows are different across both ships, which is standard among any Oasis Class ship.

Another difference worth mentioning between Wonder and Symphony is the price.  Generally speaking, Symphony will usually be priced a bit lower than Wonder simply because it's not as new.  Royal Caribbean tends to price newer ships with a premium.

I recently stayed in windowless interior cabins onboard Royal Caribbean's Symphony of the Seas and Carnival Cruise Line's Carnival Celebration. 

While Carnival Celebration is the newer ship of the two, Symphony of the Seas is the larger one, measuring over 44,000 gross registered tons more. As of November 2023, she is the second-largest cruise ship at sea. 

I traveled alone on both cruises, meaning that I had to pay the dreaded single supplement fee. My cruise fare included gratuities on Symphony of the Seas in January totaled $1,400. I paid $500 more, or $1,900, for my 7-night sailing onboard Carnival Celebration in mid-October.

In terms of square footage, my cabin onboard Carnival Celebration was nine square feet larger than my room on Symphony of the Seas, with the latter measuring 149 square feet. However, despite the additional square footage, I felt like the space in my room on Symphony was better utilized. 

Not only did I have a small dresser with drawers to store my clothing in addition to two closets, but there also was a nicely sized sofa. There was no other seating option in my stateroom on Celebration other than a small stool that could be tucked underneath the vanity. 

Regardless, I was impressed by the amount of storage space in both staterooms. Due to the drawers, however, I felt I was able to keep my belongings more organized in my inside cabin on Symphony. 

Additionally, the placement of the closets maximized the amount of available floor space. Despite this cabin being smaller, it felt larger than my room on Carnival Celebration! 

The vanities were equipped with more than enough outlets and USB ports to charge my devices. Celebration's stateroom had three American outlets and four USB ports, while Symphony's vanity area had three American outlets, two USB ports, and a single European outlet. 

Since there was a small dresser, the vanity space in my stateroom on Carnival Celebration was larger. I also liked the wide shelves attached to the side of the closet, as the single shelf above the desk on Symphony of the Seas was rather narrow.

I was only able to store sunglasses and other small miscellaneous items there. 

The nightstands beside the bed on my Carnival cruise were small, metal tray-like pieces of furniture, each with a single USB port above them. My cabin on Symphony also had two nightstands; however, they were wooden, with only one of them having a USB port close by. 

One of the largest drawbacks was that the stateroom's telephone was placed on one nightstand, rendering it pretty useless. I appreciated how the telephone in my cabin on Celebration was attached to the wall. Of course, this meant that if someone wanted to call me, I would not be able to answer it from bed. 

This might be controversial, but I preferred the bathroom in my Carnival cabin. While there was less floor space than the ensuite onboard Symphony of the Seas, I found the shower to be larger and appreciated how it was not rounded. Plus, the counter was wider, albeit not as long. 

Both, however, were modern and updated. Neither had a curtain, which can be found on all classes of Carnival ships except the Excel Class, and there was enough space for all of my toiletries and cosmetics. 

Royal Caribbean's showers come equipped with a shampoo/body wash combo, while Carnival provides two different products.

Personally, I'm not a fan of any cruise line-provided products and would recommend bringing your own shampoo and body wash on any cruise that you go on. 

During my time on both ships, I found the water pressure and temperature in the shower to be more consistent onboard Carnival Celebration.

While on Symphony of the Seas, the water pressure was neither great nor awful, and I had issues with the temperature. In the mornings, I was unable to get hot water, sometimes having to wait twenty-five minutes for it to heat up. In the evenings, the water was always scalding hot. 

The television in my stateroom on Carnival Celebration was hung on a small wall directly opposite of my bed near the adjoining door, whereas the one in my cabin on Symphony of the Seas was hung on the wall above the dresser. I was also able to rotate it to see it from either the bed or sofa. 

The door connecting my stateroom to the one beside me was just one complaint I had with my room. Another large one was the exposed pullman bed that constantly jetted out from the wall, making the space feel more cramped. While there was enough space for myself in this interior stateroom, I cannot imagine trying to cram three people in it! 

As standard in the cruise industry, both rooms were outfitted with mini-fridges and safes. The mini-fridge in my cabin on Symphony of the Seas had three adjustable shelves and a single bin shelf on the mini-fridge's door. There was a single adjustable shelf in the mini-fridge on Carnival Celebration, as well as two bin shelves on the door.

They were both located near the vanity; however, it was hidden behind a door in the dresser on Symphony, whereas it was exposed on Carnival Celebration due to the lack of a dresser. I never had an issue with the functionality of either. 

Overall, I found both interior staterooms to be well-appointed and comfortable for a weeklong cruise. If, however, I was presented with a choice, I think I would choose Symphony of the Seas' cabin over Carnival's, simply because the smaller room felt larger due to the way the stateroom was designed.