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Royal Caribbean's Empress of the Seas experiencing engine trouble

In:
27 Jun 2016

It appears Royal Caribbean's Empress of the Seas is experiencing a "technical issue" related to its engines.

Cruise Critic is reporting that Empress of the Seas' engine troubles are forcing the ship to reroute its current sailing.

In a statement by Royal Caribbean, the company explained that work is underway to resolve the issue, "Empress of the Seas is currently experiencing a technical issue with one of the ship's four engine. Since we became aware of the problem, our highly trained engineering team has been working to resolve the issue. While we work on the issue, the ship is sailing at a reduced rate of speed."

Empress of the Seas was scheduled to visit Grand Cayman, but instead visited Nassau yesterday and stopped at CocoCay earlier today.  It will call on Key West on June 29, as scheduled.

Royal Caribbean is offering compensation to guests aboard the current sailing in the amount of 10 percent of the cruise fare paid, per stateroom.

According to the line, all equipment onboard is fully functional and there is no impact on the maneuverability of the ship or on the safety of passengers and crew. Royal Caribbean has not yet indicated whether the next sailing will be affected by the engine trouble.

8 things you must do after booking a Royal Caribbean cruise

In:
27 Jun 2016

You just booked the perfect Royal Caribbean cruise for your family. Whether it is your first or fiftieth cruise, this results in such a great feeling of euphoria, excitement and anticipation. 

Now that you have your sailing booked, what should you do next?

Arguably, planning your Royal Caribbean is almost as fun as the cruise itself, and after you confirm your cruise booking with your travel agent (you used a travel agent, right?), here are eight important things that you should take care of next.

1. Post about it on Facebook

Android phone

Part of the fun of taking a Royal Caribbean cruise is the "humble brag." Great vacations are an important event in anyone's life, so wanting to tell your friends and family about your next adventure is a very common feeling.

Booking a Royal Caribbean cruise is fun and all of a sudden, you have something new to look forward to. Therefore, it makes total sense to share the good news with everyone you are friends with on social media.

Maybe you will post a photo you found of the ship, or tell the story of how you surprised your kids with the news. However you do it, sharing the excitement with everyone you know is a great way to start the countdown until you sail. Besides, your post might convince a friend or family member of yours to join you on that sailing!

2. Check airfare

Airplane in airport

Most guests who book a Royal Caribbean cruise are not lucky enough to be within driving distance of the embarkation port, so looking at airfare is something you want to take care of sooner, rather than later.

Airfare prices are anything but predictable, so you will want to start looking into flight options to ensure the best possible price.

Just like cruise fares, the best prices for airfare seem to favor those who book well in advance. 

Be sure to also consider nearby airports that could save you a lot of money. As an example, if your cruise leaves from Port Everglades in Florida, nearby airports of Miami, Orlando, Tampa and West Palm Beach are close enough to be an easy car ride over, especially if that helps bring your total bill down.

Read more: The costly cruising mistake newbies make planning their first cruise

3. Consider travel insurance

travel insurance

Royal Caribbean, your travel agent and a slew of companies offer trip insurance for your vacation, and depending on your risk tolerance, it may be a good investment.

Trip insurance can protect you against a multitude of emergencies, unforeseen events and accidents. It is one of those things that you are glad you have it, if you need it.  

It is important to not just look at price but consider what is actually covered by the plan. A common misconception surrounds hurricanes. 

Hurricane as seen from space

Many people think trip insurance will cover them if there is a hurricane in the general vicinity of their cruise and they can cancel with a full refund. The reality is most plans only cover hurricanes if the cruise is canceled or otherwise directly impacted by the storm. A guest's desire to cancel because they fear a storm is not usually grounds for the insurance to kick in, so it is important to understand what the plan does and does not cover and what circumstances allow for the insurance to kick in.

You should also check if any of your credit cards include trip insurance in your policy. Many credit cards include that provision, provided you used that credit card for payment.

Once again, a good travel agent can be your guide in assisting you as to which options and plans are best for you.

4. Make sure your passport is current

It never hurts to double check your passport to ensure it is still valid and will be current throughout your cruise. All too often, people assume it is still good and then realize very close to their sailing date that their passport expired or will expire.

It only takes a few seconds, but dig out those passports and check each of their expiration dates to ensure you are all set. 

You should also be aware that the United States Department of State advises that U.S. citizens traveling on passports that expire in fewer than six months have increasingly been denied airline boarding or detained upon arrival in certain foreign destinations, including popular European travel destinations in the Schengen area. This is not a new requirement, but it is only recently that the requirement has been more strictly enforced.

And if you are wondering, "Do I need a passport?" the answer in our opinion is a resounding yes. The benefits of traveling with a passport far outweigh any of the costs associated with getting one. It is a solid investment for any traveler.

5. Ask for time off from work

Odyssey of the Seas

It is probably a good idea to speak with your manager about getting the necessary vacation time from work for the cruise you just booked, especially if you value your employment.

Whether you are a manager or a regular employee, get your time off on that vacation calendar as soon as possible so it can be approved. In some companies, there are policies that prohibit too many employees from taking time off at the same time, so be sure you do not run into an issue with your Human Resources department.

6. Link the reservation on the Royal Caribbean Cruise Planner

Freedom-Cruise-Planner

With your cruise booked, you are probably curious about excursions, dining options, drink packages and more, so be sure to link your cruise to your Royal Caribbean account.

If you have not done so already, create an account on Royal Caribbean's website. It's free and should take just a few minutes to complete.

Then, log into your account and add an existing reservation to your account.

Now, you will have access to every detail of your sailing, including shore excursions, beverage packages, entertainment, dining reservations and more.

Read more: The Ultimate Guide to the Royal Caribbean Cruise Planner site

7. Check excursions

After you complete the last step and register your cruise with your Royal Caribbean account, you can begin looking at what exciting shore excursions are available.

You definitely do not have to book anything right after booking your cruise, but it never hurts to get an idea of what to expect. Plus, there might be something you were not aware was offered.

In our experience, excursion research and planning is a multi-step approach, and the more time you spend considering options and learning about what each port offers, the better informed you will be.

Royal Caribbean's excursions are not the only option to consider, but it is always a good starting point.

8. Select your dining preference

Dinner on a Royal Caribbean cruise has two options to choose from: Traditional or My Time Dining. You will want to make sure you pick the option you want after booking your cruise.

Traditional dining is where you have a set time each night of your cruise. You will be seated at the same table in the Main Dining Room and have the same wait staff and table mates. This is the most common choice available and is also the most widely available option. There are two times, early and late seating.

Main Dining room on Utopia of the Seas

My Time Dining takes place in the Main Dining Room as well, but instead of a fixed time and table, you reserve times during the evening or show up and get the first available table. My Time Dining allows for more flexibility in when you eat but requires more planning to ensure you have a spot each night to dine at.

To enroll in any of these options for your cruise, contact your travel agent or Royal Caribbean directly and request the one you want. There can be times when the choice you want is full, but you can request to be put on a waitlist. In our experience, wait list requests usually are fulfilled.

Your thoughts

What things do you do right after booking a Royal Caribbean cruise? Are there some pitfalls you would recommend others avoid? Share the important tasks that you think everyone should do in our comments below!

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8 things you must do after booking a Royal Caribbean cruise

Royal Caribbean Post Round-Up: June 26, 2016

In:
26 Jun 2016

Happy Sunday! We hope you’re having a relaxing weekend and enjoying summer! It’s time to sit back, relax, and catch up on all the recent Royal Caribbean news!

Royal Caribbean's Ovation of the Seas arrived in her new home of Tianjin, China, where she then held her official naming ceremony.

Earlier in the week, Ovation of the Seas made a quick stop in Hong Kong prior to her home this cruise season in Tianjin.

Upon arrival, Royal Caribbean celebrated with her official naming ceremony, featuring the first Chinese Godmother, world famous actress Fan Bingbing.

Bingbing presided over the celebrations which culminated with the maritime tradition of the breaking of a champagne bottle on the hull of the ship to wish good fortune to the ship and all who sail on her.

Royal Caribbean News

Royal Caribbean Blog Podcast

The 151st episode of the Royal Caribbean Blog Podcast is now available, where we take an in-depth look at the Junior Suite stateroom category.

In this episode, Matt discusses what a Junior Suite stateroom offers and how it differs from other stateroom categories and why you might want to book one.

Please feel free to subscribe via iTunes or RSS, and head over to rate and review the podcast on iTunes if you can! We’d appreciate it.

Royal Caribbean Around the Internet

PortNews has information on Navigator of the Seas' maiden call in St. Petersburg, Russia.

Beyond Ships has an interview with Anthem of the Seas' Captain.

The Glass House explains why a cruise is not for just old people.

Royal Caribbean officially names Ovation of the Seas with special ceremony in China

In:
24 Jun 2016

Royal Caribbean's Ovation of the Seas completed her Global Odyssey cruise by arriving in Tianjin, China, where she then held her official naming ceremony.

This was the first ever naming ceremony in China and the ship also features the first Chinese Godmother, world famous actress Fan Bingbing, presided over the celebrations which culminated with the maritime tradition of the breaking of a champagne bottle on the hull of the ship to wish good fortune to the ship and all who sail on her.

Ovation of the Seas is a ship of many firsts, including the first to make China its homeport immediately after its delivery.

Michael Bayley, President and CEO, Royal Caribbean International, said “We are excited to bring our newest and most technologically advanced ship to China. The unprecedented first-at-sea experiences will provide an incredible vacation adventure to our guests in the region. Chinese consumers have grown to expect the best the world has to offer, and this ship meets that standard like no other – this is a cruise from the future.”

“With the arrival of Ovation of the Seas in Tianjin, Royal Caribbean now has the largest fleet in the region. Now, Chinese guests can enjoy a wider variety of world-class cruise experiences and destinations right from their home market. We believe that this ship will continue to take cruisers to new heights with our extraordinary activities, creative entertainment and diversified dining options.” said Dr. Zinan Liu, President, Royal Caribbean International – China and North Asia Pacific, “We can provide the unforgettable and unexpected cruise experience that the Chinese market deserves.”

As further testament of its commitment to China, Royal Caribbean continues to invest in people though its strategic collaboration with the Tianjin Marine Talent Institute. Royal Caribbean has built a training facility site for onboard crew training and development in hotel operations and over 100,000 jobs have been created in the past four years for major ports cities in China. Royal Caribbean is committed to cultivate talent for the cruising industry in China.

Friday Photos

In:
24 Jun 2016

The weekend is here and we love to welcome some well-deserved time off with our readers' favorite Royal Caribbean photos.  Each week, we ask our readers to submit their best Royal Caribbean photos, so that we can showcase them right here.

Our first photo this week is from Bob Carpenter, and it was taken on the pool deck of Empress of the Seas. Bob noted he has never seen a hammock on a Royal Caribbean ship and neither have we!

Speaking of older Royal Caribbean ships, Jan-Arild Knutsen took a photo of the former Sun Viking, as they were sailing on Ovation of the Seas.  Evidently, this former Royal Caribbean ship is now functioning as a casino ship.

Here is a fun photo from Becky Bowen from Enchantment of the Seas.  That Jump Zone is a lot of fun!

Did you know Royal Caribbean allows its guests to go to Hell? Hell, Grand Cayman, that is! Blake Baldwin took this photo on a recent visit there.

 

Adrian Chan took this photo of Independence of the Seas docked in Labadee.  Wish I was there right now!

Here is a photo of Voyager of the Seas in Sydney by Darren, as they were disembarking Explorer of the Seas.  Love the sun's reflection on the water, right above the Sydney Opera House.

Lastly, we have this photo of Radiance of the Seas in Icy Straights Alaska harbor.  This photo was taken by Peter Chapman and it has a great backdrop!

Thank you to everyone that sent in their photos.  Would you like your Royal Caribbean photo to be showcased? Submit your photo via this form and we will use it in a future post!

Royal Caribbean invites anyone who hates parking to try to win a cruise on Harmony of the Seas

In:
24 Jun 2016

Royal Caribbean is inviting any one of the 214 million registered drivers in the United States to skip parking their car and instead, park themselves on a free cruise aboard Harmony of the Seas.

Royal Caribbean's "Ticket to Adventure" promotion is giving residents of the United States a chance to win one of 55 trips for two onboard Harmony of the Seas during an exclusive preview sailing out of Fort Lauderdale, Fla. in November.

To enter, simply visit the Ticket to Adventure site between now and October 1 and enter the code “PARKINGTICKET.”

While at the promotion site consumers can also virtually discover and explore Harmony’s thrilling features and seven neighborhoods, and enter for their chance to win other exciting prizes that range from a seven-night Caribbean cruise for four, to more than 150 GoPro HERO4 cameras, over $40,000 in cash gift cards, and more.  

Spotlight: Drink cards on Royal Caribbean cruises

In:
23 Jun 2016

Have you heard about the drink cards Royal Caribbean has offered on select sailings that offer a reduced cost for a select amount of drinks?  

Drink cards started popping up in the last year or so, building on the popularity of Royal Caribbean's beverage packages. Guests like having a predictable and convenient way to enjoy all the drinks they like, and Royal Caribbean likes getting guests spending more money for their cruise.  The thing is, many guests opt not to get a drink package because they do not feel they can drink enough to make the package worthwhile financially.

Drink cards are the alternative to drink packages, where guests pay a fixed-cost for a card that can be used to purchase pretty much any drink that the drink package would cover. 

If you have heard about the drink cards before, or are wondering how to get one and how they work exactly, this will help answer all of your questions.

How does the drink card work?

Drink cards can only be purchased on a Royal Caribbean ship from almost any bar or lounge. Each card is good for ordering ten drinks.

At the time of purchase, guests pre-pay the card's full amount and then can use it at any bar, restaurant or lounge onboard to get a drink.  For each drink they order, the waiter or bartender will mark off one of the numbers on the bottom to card to indicate it was used.

The drink cards cover pretty much any drink that a regular drink package covers. This includes most beers, glasses of wine, and cocktails, as well as fountain sodas, specialty coffee and fresh juices.  The drink card also covers the gratuity for the purchase.

One key difference between the drink card and a drink package is the benefits of a drink card are shareable with other guests.  So you can purchase a card and let your spouse, friends or family use the card benefits as well.

What does the drink card not include?

The Royal Caribbean drink card does not include mini bar items, canned sodas, bottled juice and souvenir glassware, specialty beers as listed on bar menus, or super premium category beverages.

How much does a drink card cost?

The price seems to differ from ship to ship and sailing to sailing.  We have heard of the drink card costing somewhere between $70-$90 per card. 

The card cost will be charged to your SeaPass account and is non-refundable.

Can I get a drink card on my upcoming cruise?

Here is the catch about the drink card: you can never be sure it will be available on your cruise or when on the cruise it will be available.

Even if it is offered, it tends to become available on various days of the sailing.  Some cruises have seen it on day 3 of a seventh night cruise, others on day 5 of a seven night cruise. Other times it was offered on the last day of a 4 night cruise.

Each Royal Caribbean ship has been given the option to test different beverage package offerings onboard. The decision of which program to offer, if any, is made by the ship. That means, there is no guarantee it will be available on your sailing, or when it will be available and for how much.

Essentially, you will not be able to determine if a drink card will be available until you are onboard your Royal Caribbean cruise and well into the sailing.

Are the drink cards a good value?

In all the variations of the drink package we have seen, the drink card makes a lot of financial sense, assuming you can drink the ten drinks allocated and drink cocktails.  If you neglect to consume even one beverage offered by the card by the end of your cruise, it is a poor decision.

Taking the $90 card cost as a "worst case scenario," that means each drink costs you $9, including gratuity. Depending on which drink you buy, most mixed drinks cost between $10-12 (before gratuity).

In addition, the drink card can be shared, which makes it a far more powerful value.  It is great for family and friends who cruise together, and can pool together their drinking onto these cards and save everyone money.

The drink card does cover other kinds of beverages other than cocktails, but they are poor choices to use the drink card for.  Assuming each drink is $9 with the drink card, most beers, juices, premium coffees and sodas are well below that $9 value.

If you like mixed drinks and/or wine by the glass, a drink card works quite well financially, given the per-price break down.  The key is to take advantage of drinks that are more expensive than the per-drink card value.  

Would you purchase a drink card if it were offered on your Royal Caribbean cruise? Tell us in the comments!

16 Great Alaska Royal Caribbean Cruise Tips

In:
23 Jun 2016

When going on a Royal Caribbean cruise to Alaska, there are lot of things that can save you time and money, or improve the quality of your vacation.  

Here are 16 random tips based upon our readers' experiences in taking cruises to Alaska. Some of them are simple and easy to understand tips. Other tips require a bit more effort, but will make your cruise more enjoyable.  

Not all of these tips may be applicable to everyone, but there should be a few "nuggets of information" that everyone can use.  Whether you are a first time planner or a weathered veteran, there are tips for you here.

With these tips in hand, you can get the most out of your Royal Caribbean vacation.  

Make sure to also read the additional reader tips in the comments, as some of you readers have some great tips of your own that are really helpful. If you have some good tips, be sure to add them there, too. The more, the merrier!

Plan early!

Even if you are “just considering options”, book a reservation as early as possible to get the best price. Alaska is definitely a destination where rates tend to increase the closer you get to sail date. 

Cheapest time to cruise to Alaska

For best value, consider shoulder season sailing (May or September). There are fewer children on board in May and September due to school.

Shoulder seasons can also be less-expensive.  It has also been reported that in September at the end of season, port shops have fantastic “everything must go” sales.

Royal Caribbean Will Not Yet Cancel Alaska Sailings Following Canada Cruise Ban | Royal Caribbean Blog

Don't overlook the Radiance Class

There are options for ship classes when sailing Alaska. Radiance-class was built for Alaskan type cruising with onboard viewing opportunities from everywhere, which in Alaska is important when you hear someone yell “whale” because you will want to see it too!

If you select Radiance, generally this will mean choosing either a north bound or south bound 7-night journey. 

Look at airfare before booking a cruise

If you choose a north bound or south bound sailing, you will be arriving at one port and departing from another, so when booking airfare, be sure to compare pricing for “open leg” versus two “1- ways”; we sometimes find it cheaper to actually book two independent 1-way tickets.

6 mistakes & 3 things we did right on our Royal Caribbean cruise to Alaska | Royal Caribbean Blog

Balcony rooms are the way to go

Go Balcony! In Alaska, you can actually sit on the balcony and see everything! – or at least look out while waking up in the morning or changing.

Look for an aft balcony room

Speaking of balconies, if you book early enough, grab one of the huge aft balcony rooms at regular balcony prices!

The balconies on the aft of Radiance class are 4 to 5 times the size of side facing balconies; more than enough room for two lounge chairs, and two regular chairs and a small table. 

Royal Caribbean announces 2017-2018 Alaska sailings | Royal Caribbean Blog

Keep an eye on the ocean at all times

Always be looking at the water when on board. You may see whales, dolphins, seals, otters, and other sea life right from your cruise ship!

Near shorelines, you will often see bald eagles and maybe even a bear at water’s edge. Think of it like a kind of “free” excursion.

Alaska Senator introduces bill to permanently allow cruise ships to sail to Alaska without stopping in Canada | Royal Caribbean Blog

Don't rely on the weather forecasts

Weather forecasts don’t always match reality. Be prepared for changing weather daily. Be prepared with varying clothing options (i.e. wear layers). 

And when it does rain, just give it a few minutes, it generally doesn’t last long. Take it all in. And remember, many excursions go rain or shine!

Speaking of excursions … excursions will likely account for a large portion of your budget – plan accordingly.  Some excursions costs hundreds of dollars per person … but this will likely be a once-in-a-life journey for many … so don’t pass up anything you really want to do. 

Ovation of the Seas 2021 Live Blog - Preview | Royal Caribbean Blog

How to pick a great excursion

To save on excursions, consider third party providers.  There are many options.  And many are rated by other travelers on TripAdvisor, Cruise Critic, and elsewhere.  Use the internet for your research … it’s actually part of the fun of the trip and it helps you learn more about Alaska prior to arrival!  

Check pricing with both Royal Caribbean and vendors. Over the past few years, Royal Caribbean pricing has become much more competitive and comparable with direct vendor booking and in one example this year, we found that Royal Caribbean’s price was actually cheaper than direct booking with the vendor; albeit for the most expensive tours like helicopters you can still save significantly by direct booking with vendors. Be sure to read and understand cancellation policies when booking direct with vendors.

Nearly all will refund if the ship misses the port or there is an unplanned ship schedule change – but be sure to check.

Alaska Governor threatens to sue US over cruise ship ban | Royal Caribbean Blog

Free excursions

Check out the many hiking trails in each port town.

If you have an extra day at the Seward end of travel, check out the hand tram on Winner Creek trail in Alyeska in Girdwood, or hike to Exit Glacier near Seward.

Use the internet to search for trails in each port. Many of the trails are well traveled, nicely groomed, and clearly marked. Walking is free, and often the best sights are seen from wooded trails. This year we saw moose, bears, dear, and bald eagles.

Two Cruise Lines Offering Alaska Land Vacations This Year!! - Royal Caribbean News and Rumors - Royal Caribbean Blog

Make transportation an excursion!

If you are planning on a Radiance of the Seas sailing, you will have to get from Seward to Anchorage for your flight.  Take the Alaskan Railroad Coastal Classic Train!

It costs only a little more than the bus ride or rental car. The Train travels a path where no other vehicles can get too. And upgrade your seat on the train to Gold Star – that will include a meal, a few drinks, more personal space, private outside viewing area, and will ensure excellent viewing from your seat with glass ceilings and glass wall all-round.

You might even want to request the first row in the first car for the very best viewing opportunities! Specific requests can be made by contacting Alaska Railroad direct. 

Excursion Focus: Alaska Sled Dogs & Musher's Camp in Juneau, Alaska | Royal Caribbean Blog

Get off the ship!

No matter the weather, get off the ship at every port – even if you don’t have an excursion planned.

Sometimes the piers are a little longer in Alaska but the port towns are pretty small and easily walkable making them nice for self-guided tours. The trinket shops are pretty similar in each port, but each port will feature specialty items; Ketchikan will have more focus on totem poles, for example.

Radiance of the Seas, Alaska Southbound 8/31/18 - Page 4 - Live Blogs - Royal Caribbean Blog

Day light is plentiful

The sun will rise early and set late. But unlike Caribbean cruises, nightlife is less significant on board an Alaskan cruise – the ship still offers many night activities, but in our experience, late night activities are not well attended.

People hit the sack earlier in Alaska, and rise much earlier than customary in the Caribbean. It’s all part of the early bird and worm syndrome … port calls are typically early morning and people are up and ready for excursions at the crack of dawn, literally.

Oh, not to worry, Radiance is outfitted with blackout curtains.

Your phones work in Alaska

Americans will find cell phone service included in their coverage while in Alaska.  In fact, it tends to work quite well.

Video: Why Take a Cruise to Alaska | Royal Caribbean Blog

Icy Straight Point tips

In Icy Straight Point, numerous eagles, whales and sea lions can be spotted either sitting at the Duck Point Restaurant or walking along the path to the Icy Strait Point Cannery or into Hoonah.

Have fun and go with the flow! Enjoy the beauty and bounty that is Alaska! 

If you want even more great advice and tips about Alaska, listen to our two recent podcast episodes all about Royal Caribbean cruises to Alaska!

Your thoughts

If you have solid tips that are not mentioned here, please post them below! If you have any other comments or questions, please feel free to post those, too.

Aerial photos of Royal Caribbean's Harmony of the Seas

In:
22 Jun 2016

Royal Caribbean released new aerial photos of Harmony of the Seas, this time in the Mediterranean.

Harmony of the Seas is the world's largest cruise ship and it is the company's third Oasis-class cruise ship. She is currently sailing in the Mediterranean for the summer season, and will head to Port Everglades, Florida in November to her new homeport.

This is the second batch of aerial photos released, with the first batch posted in early June.

Junior Suites on Royal Caribbean Blog Podcast

In:
22 Jun 2016

Our newest podcast episode is out to help give you a quick "audio escape" to a Royal Caribbean cruise!

Episode 151 is available for downloading, where we provide an overview of Junior Suite staterooms and why you might (or might not) want to book one.

In this episode, Matt looks at the category of staterooms that offers some suite class perks, but with a price closer to a standard balcony.  We consider what Junior Suites offer, the differences between it and other categories and why you might want to book one.

Here’s the podcast page for Episode 151. And don’t forget to subscribe to the podcast via RSSStitcher or on iTunes!

Take a listen and as always, let us know what you think! Please rate and review the podcast on iTunes and leave your comments below!

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