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Royal Caribbean sticking with no last minute discounts and extending the program to the UK and Ireland

In:
23 Oct 2015

Royal Caribbean is sticking with its policy of offering no last-minute discounts to protect its price integrity and expanding it to new markets.

During Royal Caribbean's third quarter financial results call with investors, Royal Caribbean Chairman and CEO Richard Fain highlighted the gains made by the company's "Price Integrity Policy", which promise not to drop prices in the days leading up to a ship sailing, even if it means unsold staterooms.

The rationale behind the program is two fold: First, it promotes higher guest satisfaction with the notion they do not have to worry that after they book a cruise, the price will drop and they will end up paying more.  Second, it has lead to higher revenue for Royal Caribbean.

Fain commented the policy gives,"our guests and our travel partners more comfort that when they book a cruise with us, we wont be dropping the price of that same cruise during the last few days before the ship sails."

"Depending on the itinerary, we have internally banned any new discounts in the U.S. and Canada in the last 10, 20, 30 or 40 days before the cruise starts.  The program has been in place for seven months or so and we have not granted a single exception to the policy."

The Price Integrity Policy is still progressing and that has cost Royal Caribbean money in the short term, "I acknowledge that is has cost us a bit, and is costing us a bit this year in revenue. And some cabins have gone empty, which could have been filled with dramatic last minute deals. But we stood firm and we have made zero exceptions."

"We believe our guests and our travel partners are beginning to respond as we had hoped they would and we are sticking with the program."

Fain also mentioned that Royal Caribbean has expanded the Price Integrity Policy to other the cruise markets of the United Kingdom and Ireland.  These policies extend the same policies about no new last minute discounts in Britian and Ireland that we have been applying in the U.S. and Canada.

Royal Caribbean confirms that Empress of the Seas will return to fleet

In:
23 Oct 2015

During its third quarter earnings call with investors, Royal Caribbean confirmed Empress of the Seas will return to its fleet following a restructuring of sister company Pullmantur cruises.

Photo by Chris&Steve

Royal Caribbean Chief Financial Officer Jason Liberty announced that Empress of the Seas will return to Royal Caribbean's fleet following an "extensive refurbishment" in Spring 2016.

Reports emerged yesterday that Empress of the Seas was on her way back.  

Empress of the Seas is simply known as Empress in Pullmantur, but when she returns to Royal Caribbean, she will go back to being called Empress of the Seas.

Empress debuted in 1990 as the Nordic Empress before being renamed in 2004 as Empress of the Seas.  Empress of the Seas' final cruise took place on March 7, 2008 and was subsequently transferred to Pullmantur Cruises and renamed Empress.

Empress can accommodate 2,020 guests and 685 crew members.

Are you excited about Empress of the Seas returning to Royal Caribbean? Share your thoughts in the comments.

Royal Caribbean reports better than expected third quarter results

In:
23 Oct 2015

Royal Caribbean reported a 5.4 percent rise in quarterly revenue in its third quarter 2015 financial results.

Caribbean and European demand and strong performance in Asia more than off-set further weakness in Latin America.  In addition, Anthem of the Seas joining the fleet, efforts to drive incremental Onboard Revenue, and a continued focus on cost efficiencies also contribute to a stronger end of the year.

Royal Caribbean's total revenue jumped to $2.52 billion from $2.39 billion a year earlier, in the third quarter.

"As we have reiterated throughout the year, we remain ahead on both pricing and volume versus same time last year," said Jason T. Liberty, chief financial officer. "While Latin America is stressing yields in the fourth quarter, strong year-over-year pricing in the Caribbean, and the addition of capacity in China, will solidify this fourth quarter as the best in our company's history."

Royal Caribbean also announced a $500 million share repurchase program, where the company will look to buyback its common stock. The company plans to begin with an accelerated share repurchase transaction of $200 million that should be completed by the end of January 2016. The company expects to complete the program by year-end 2016.

Royal Caribbean named Best Cruise Line Overall by Travel Weekly China and Travel Weekly Asia

In:
22 Oct 2015

Travel Weekly China and Travel Weekly Asia voted Royal Caribbean the "Best Cruise Line Overall" in the first "Readers Choice Awards."

“It is a significant accomplishment to receive this accolade by our industry partners and peers in China and throughout Asia, extending our winning streak across the world,” said Michael Bayley, president & CEO, Royal Caribbean International.  “I congratulate my colleagues shore-side and across the fleet for this unprecedented recognition, and thank our travel partners for their unwavering support.” 

The Reader’s Choice Awards pay tribute to the best in the industry, recognizing travel companies and individuals for their outstanding achievements.  The winners are determined by travel professionals who are invited to vote for the best company, brand or destination in 31 categories representing the different segments of the travel industry. The segments include: airlines, cruise, resort, hotel, tour operator, destination, travel technology, attractions, airport, and car rental.

Empress of the Seas possibly returning to Royal Caribbean fleet

In:
22 Oct 2015

UPDATE Oct. 23: Royal Caribbean has confirmed Empress of the Seas is returning to Royal Caribbean's fleet following an extensive refurbishment in Spring 2016.

There are reports that a former Royal Caribbean ship, Empress of the Seas, is returning to Royal Caribbean in February 2016.

Photo by Chris&Steve

CruceroAdicto, a Spanish site, has posted news about the Pullmantur cruise line changing some its plans for 2016 and among the news is the announcement that Empress will be transferred to the Royal Caribbean fleet.

Royal Caribbean has not made any announcements regarding Empress' future.

Pullmantur is a subsidary of Royal Caribbean Cruises Ltd that is based out of Madrid, Spain.

Empress debuted in 1990 as the Nordic Empress before being renamed in 2004 as Empress of the Seas.  In 2008, she was transferred to Pullmantur Cruises and renamed Empress.

Empress can accomodate 2,020 guests and 685 crew members.

Fire breaks out on Royal Caribbean's Splendour of the Seas

In:
22 Oct 2015

Royal Caribbean's Splendour of the seas experience a fire in one of its engine rooms early this morning, but luckily the incident was contained with minor injuries and no apparent damage to the ship.

Royal Caribbean announced the fire was contained and extinguished, with all systems functioning.

In addition, there were no reported injuries to guests or crew.  

Splendour of the Seas is in the Mediterranean and is sailing to Argostoli with all systems functioning normally.

UPDATE 9:21am: Royal Caribbean has decided to skip its scheduled stop at Argostoli and proceed to its next scheduled stop of Venice.

In addition, 1 guest and 19 crew members were treated for smoke inhalation and released. 1 crew member is still being treated.

UPDATE 12:56pm: Royal Caribbean has issued a statement regarding the fire.

On October 22, 2015, as Splendour of the Seas was at sea in route to Argostoli, Greece, the ship experienced a fire in one of its two engine rooms.  The ship’s fire suppression system was activated, which contained and extinguished the fire.  However, in an abundance of caution, it was deemed necessary to evacuate some guests from their stateroom. 

The ship is currently sailing towards Venice, Italy, and all systems are functioning.

Splendour of the Seas is currently on a seven-night sailing that departed Venice, Italy, on Saturday, October 17, and includes port calls to Kotor, Montenegro; Corfu, Greece; Athens, Greece; Mykonos, Greece and Argostoli, Greece.

Bermuda will widen North Channel to accommodate Royal Caribbean's Quantum class ships

In:
21 Oct 2015

Bermuda's Ministry of Public Works indicated it will begin dredging the North Channel by the end of the month that will remove approximately 0.1 million cubic metres of rock and/or reef.

The Royal Gazette reports the widening of the channel and dredging is so that the island can handle the scheduled visits by Royal Caribbean's Quantum class ships.

Royal Caribbean's Quantum class ships are wider, deeper and longer than the older vessels and they require deeper and wider approach channels with smoother turns.

The work to dredge the channel will be a "24 hour, seven day a week operation and will take approximately one month to complete", according to the Cabinet Office.

The dredging is being done in Late October to avoid main coral and fish spawning season.  In addition, 598 corals have been relocated to adjacent reefs and are being monitored.

Entertainment on Royal Caribbean Blog Podcast

In:
21 Oct 2015

Our newest podcast episode is out to help give you a quick "audio escape" to a Royal Caribbean cruise!

Episode 116 is available for download, where Matt talks all about the wonderful shows and entertainment onboard a Royal Caribbean cruise.

Matt looks at the various shows you can expect to find on a Royal Caribbean cruise and explains why these shows are worth your time, as well as some of his favorite picks.

Here’s the podcast page for Episode 116. And don’t forget to subscribe to the podcast via RSSStitcher or on iTunes!

Take a listen and as always, let us know what you think! Please rate and review the podcast on iTunes and leave your comments below!

Royal Caribbean Blog Podcast Episode - Royal Caribbean Entertainment

In:
21 Oct 2015

Listen to the Show

Something I have always loved about a Royal Caribbean cruise, even going back to my very first cruise, is the entertainment onboard. Each ship I have been on has offered different kinds of shows, games and entertainment that I just can’t get enough of.

I believe my interest and passion for taking a Royal Caribbean cruise grew tremendously from the great times onboard. Royal Caribbean does a lot of things really well and entertainment onboard its ships is among the very best in the cruise industry.

On this episode:
Running time:

Harmony of the Seas cruise director will be Ken Rush

In:
21 Oct 2015

It appears that the Cruise Director for Royal Caribbean's brand new Harmony of the Seas cruise ship will be Ken Rush.

Royal Caribbean Vice President of Entertainment, Nick Weir, posted on Twitter a message that Ken Rush will be the ship's cruise director.

Ken Rush has been working at Royal Caribbean for over 30 years and has been Cruise Director on a number of new Royal Caribbean ships, including Allure of the Seas and Quantum of the Seas.

As cruise director, Rush said he will head all entertainment for guests onboard. In doing so, Rush said he will manage a team of dancers, musicians, youth and activities staff.

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