How disembarkation day works on a Royal Caribbean cruise (and how to beat everyone else home)

In:
14 Nov 2024
By: 
Matt Hochberg

The last morning of your cruise can feel like a confused rush as your vacation comes to an end, but it's a lot easier to manage if you know what to expect.

Boarding Wonder of the Seas

No matter how long or short your cruise is, the final morning is when you disembark the ship and end your voyage.  Nearly all passengers are on their way home, although some might be extending their vacation in another way.

Getting off a cruise ship is not like checking out of a hotel.  There's a few more logistical hurdles to overcome, and it's far more regimented to keep lines moving.

While the end of the cruise is disappointing, it doesn't have to be a disaster either. You might not be smiling walking off the ship for the final time, but at least you can be content.

What time do I have to depart the cruise ship?

There are two options for walking off your cruise ship on the final morning.

If you put luggage out the night before to have Royal Caribbean deliver your luggage down to the cruise terminal, then you have a luggage number that indicates the earliest time you can disembark and your bags will be ready.

The time associated with each luggage tag is listed on a piece of paper that was left in your cabin along with the luggage tags.  Every sailing is different, so don't assume a particular number will always correlate to the same time.

Both luggage tags on the suitcase

The time listed is the earliest time you can leave the ship and your bags will be ready.  You could disembark the ship earlier, but you'd be waiting in the cruise terminal for the bags to be delivered.  Alternatively, you can always leave later than that time and pick up your bags.

The other option is to bring your own luggage off the ship with you instead of having it delivered. With this option, you can disembark the ship as soon as local authorities clear the ship.

The exact time a ship will begin allowing passengers off the ship will depend on a variety of factors, but it's usually around 7am. Sometimes earlier, sometimes later. 

Luggage in hallway

Regardless of your luggage situation, you can always stay on the ship later than the disembarkation time.  That time is just an indication of the earliest time you can stay on for.

Royal Caribbean's app will ask you a few days before the end of the cruise your disembarkation plans and assign you a disembarkation time as well.  Keep in mind that's the earliest time, not the exact time you need to leave.

Serenade of the Seas in Tampa

So what time can you stay on a Royal Caribbean ship until? Not as late as you'd find at a land-based hotel.

Royal Caribbean asks all passengers to be out of their cabins by 8am on most sailings. The crew needs to turn the ship over and prepare it for the next voyage, and they need all previous passengers off the ship.

By about 9am, you're going to start hearing a lot of announcements encouraging passengers to disembark.  Sooner or later, they'll start paging individuals to leave. 

In my experience, the latest you can stay onboard is about 9:30am without getting in trouble.

What's open and what can you do on the final morning

Windjammer on Icon of the Seas

The last morning of your cruise is a blend of finishing out the first voyage and preparing for the next one.

As soon as you leave your cabin, you'll see crew members working to turn over cabins and prepare them for the next journey.

While a lot of work is being done to prep the ship, there are some areas still operational for passengers.

Cafe Promenade

Coffee and breakfast will be open at select venues on the last morning of the cruise.

You can expect at the very least the Windjammer buffet, Main Dining Room, and the quick service coffee location (Cafe Promenade) to be open.

Coastal Kitchen on Utopia of the Seas

If your ship has a Coastal Kitchen restaurant for suite guests, that will be open too.

Most other venues are closed, including the pool.

Guest services is open to settle any final billing issues you might have. Keep in mind you have to have a zero dollar balance in order to get off the ship.

What is the earliest flight I should book after the cruise is over?

Ideally, you want to book a flight that gives you enough time to easily disembark your ship and get to the airport and through security without being at the airport for many more hours than you need.

The problem is if you book a flight too early, you risk missing the flight because you couldn't get to the gate in time.

There are a lot of factors why it might take longer to actually disembark your ship, thus delaying your arrival to the airport:

  • What time exactly your ship docks
  • What time local authorities start the inspection process
  • How long the inspection process takes
  • How long a line there is to disembark the ship
  • Unforeseen circumstances, such as a technical problem or guest blocking exiting the ship
Icon arrives in Miami

If you look at your Royal Caribbean cruise itinerary, it lists a time your ship arrives back to the terminal. That's an estimate, and not when you can actually walk off the ship.

Plus, the actual disembarkation process may not begin for another hour or two after that time.

The fastest way off a Royal Caribbean ship is to take your own luggage off with you (known as self-assist disembarkation), but you're still at the mercy of when local authorities clear the ship and your ship begins allowing passengers to leave.

Another factor to picking the earliest flight home is how far the airport is from the cruise terminal.  

As a general rule of thumb, I recommend times after 11am. International flights and/or airports an hour or more from the cruise terminal should probably require a flight no earlier than noon.

What every passenger should do before leaving the ship

It will likely seem like you're in a rush to leave your ship, but there are a few important things to do before you disembark.

This may seem obvious, but so many people don't check they took everything out of their cabin with them.  

Double and triple check you have all your belongings.  Once you leave the ship, getting lost items back can be a challenge.

Common items left behind on the ship include children's toys (check under the bed), chargers in wall sockets, and valuables in the safe.

The next thing to do is verify your onboard balance is zeroed out.  If you have a credit card on file, that's pretty much assured.  But if you had a cash account, you'll need to settle up with Guest Services.  They won't let you off the ship until you do.

Speaking of your account, I'd recommend taking one last look to review any charges on there to verify it's all correct.  You want to correct any erroneous charges before you disembark.

Pool towels

If you ordered photo prints, this is your last chance to grab them.  Likewise, if you want to book another cruise at NextCruise, you can do so that final morning.

Be sure to return any pool towels that are still in your room, or you'll risk a $20 per unreturned towel fee.

What happens after you leave the ship?

Driving to Galveston terminal

After walking off the ship and back into the cruise terminal, the experience is somewhat like an airport when you fly home after an international trip.

You'll first make your way to pick up your luggage.  Only luggage that has been called will be available to pick up, and you'll see bags grouped by luggage tag numbers.

There are porters available to help with your luggage.  There is no cost to use the porters services, but they do expect a tip at the end.  Usually a dollar or two per bag is the norm.  

Luggage in the terminal waiting to be picked up

My advice is take advantage of the porters and use them. Not only will it be easier on you if you have a lot of bags, but in some cruise terminals the porters have their own special line for customs.

After retrieving your luggage, your next stop is the clear immigration.

In the U.S., there are two lines: people traveling with passports and people traveling with birth certificates.

In most U.S. ports now there is facial recognition is reserved for those with passports, and it's a fast and efficient process. You simply walk to the machine, it scans your face, and tells you if you're good to go or need to speak with someone.

The birth certificate line is slower because it requires an agent to inspect your documentation manually.

After you clear immigration, you'll depart the cruise terminal.  At this point, you're on your own to find a way home.  

There will be a mix of taxis, shuttle services, ride shares and more to get you home.  You should have a plan in place prior to that morning of how you'll get on your way to avoid complications or unexpected delays.

How to disembark before everyone else

Quantum-Disembarkation

If your goal is to be the first one off your ship and on your way home, then you'll need to have a proper plan of action.

In order to be the first one off a ship at its conclusion, you're going to need to carry your own luggage off.  Self-assist luggage guests have up to an hour head start on those waiting for luggage.

This express departure method will beat most of the crowds that come later, especially those that opted to have breakfast. Plus, there will be less people to contend with in the customs line or waiting for a taxi.

Navigator-disembarkation

Prior to the final morning, you'll get an estimate of what time your ship expects to start the disembarkation process.  It could be around 6:30 or 7am.

It's a rough guess at the time, but my advice is to get in line at least 30 minutes before that estimate.  You'll be surprised how many other people are already there waiting to walk off the ship too.

Remember, if you opt for this, you'll need to carry all of your own luggage off the ship and there won't be any assistance available with it.  It's ideal for solo travelers, couples, or families without young children.

I cruised by myself on two different Royal Caribbean ships, but there were stark differences in the experiences

In:
14 Nov 2024
By: 
Elizabeth Wright

No two cruises are the same. Even if you are sailing on a similar ship, such as Royal Caribbean's Navigator and Mariner of the Seas, factors like the crew, itinerary, and weather conditions all foster new experiences. 

Enchantment-vs-Mariner-Hero

Within the past year, Jenny Reineck embarked on two solo cruises aboard Mariner and Enchantment of the Seas. Her sailing on Mariner departed from Port Canaveral, Florida, and called at Perfect Day at CocoCay and Cozumel, Mexico, whereas her cruise on Enchantment sailed from Tampa to the Western Caribbean. 

"I had a great time on both of the cruises, but there were some similarities and some differences," Reineck says. 

Similarities

Great service

Bar crew members

She begins by talking about the service. From the servers in the Main Dining Room to her cabin steward and the bartenders, "...the crew on [Royal Caribbean was] fantastic, and they [went] above and beyond to make [my] cruise vacation fun."

Those aren't the only crew you'll meet while onboard. Everyone from the Cruise Director to the Casino Host, Loyalty Ambassador, and the Youth Program Director plays a vital role in shaping your cruise experience. 

Speaking of Cruise Directors, "...the passion, excitement, and energy brought by the Cruise Director on both ships was phenomenal." They are often considered the "face of the ship," helping to coordinate onboard events and activities that keep passengers entertained throughout their sailing.

Read more: 7 most important crew members to meet on your cruise ship

Complimentary pizza

Pizza onboard Vision of the Seas

Whether you're grabbing pizza from Cafe Promenade, Park Cafe, or Sorrento's, indulging in at least one slice of included pizza is a rite of passage on Royal Caribbean cruises. 

When sailing on Mariner, Reineck ventured to Cafe Promenade for pizza, while on Enchantment, she found herself at the Park Cafe in the Solarium. 

"Regardless of where I got it, the pizza tasted the same and was delicious! In fact, the quality of the food in general was very similar across both ships," she remarks. 

Read more: Sorrento's pizza on Royal Caribbean cruise ships

Main Dining Room

Table near the window

Reineck explains how the service, menu options, and food quality were similar in the Main Dining Rooms on Mariner and Enchantment. 

In early 2023, Royal Caribbean introduced new dining room menus to speed up the dinner service. Each night focuses on a certain cuisine, from Italian to Mexican and British. While the rotation of the menus may vary based on the length of your cruise (i.e., a 4-night cruise won't have as many options as longer sailings), the standardized dining experience ensures that guests can expect consistent quality and service no matter which ship they’re on.

That said, Reineck says the main difference between the Main Dining Rooms was her seat: "In both cases, they sat me at a two-person table by myself, but that is where the similarities ended."

Main Dining Room

"On Mariner, my table was against a wall at the end of a row of tables. It felt more private, but I didn't have a great view. On Enchantment, my table was sandwiched between a bunch of other two-person tables, but I could sit facing the window. While it felt less private, the view was much better," she adds. 

Read more: Royal Caribbean Menus 2024

Onboard activities

FlowRider

The onboard activities and entertainment often drive passengers to book a Royal Caribbean cruise compared to competing lines. While older ships lack Broadway-style musicals, the essence of the daily schedule is the same.

"Whether it was trivia in Schooner Bar, a theater show, or the infamous Crazy Quest, ...I noticed that many of the onboard activities that I had enjoyed on Mariner were also going to be happening on Enchantment," she says. 

"This was great because I already knew which activities I wanted to [attend], including the belly flop contest, the world's sexiest man contest, and other fun activities throughout the ship." 

Read more: What's included in a Royal Caribbean cruise?

Stateroom

Whether you want to save money and book the cheapest interior cabin or are in the mood to splurge on a lavish suite, cruise ships have staterooms to meet various needs and preferences. 

On both Mariner and Enchantment, Reineck booked an interior cabin. However, her room on Mariner was different in that it overlooked the Royal Promenade. There was no window, even an interior-facing one, on Enchantment.

"Other than that, the rooms were very similar in size, storage space, bathroom, etc.," Reineck explains. 

royal-promenade-stateroom

"As a solo traveler in a double occupancy room, an inside cabin [had] more than enough space for all of my things, and in both cabins, there were at least two other places to sit down other than the bed." 

Read more: Royal Caribbean cabin guide

Differences

Ship layout

Mariner of the Seas Royal Promenade

Enchantment of the Seas is one of Royal Caribbean's oldest ships in service. Part of the Vision Class, she debuted in 1997. Not only is she one of the oldest ships in the fleet, but she's also one of the smallest, measuring just shy of 83,000 gross registered tons. In comparison, Icon of the Seas is over 245,000! 

Mariner of the Seas is a little newer, having launched in 2003. As such, she's part of the line's Voyager Class, which was the first to feature the Royal Promenade, a thoroughfare filled with shops, bars, and restaurants. 

Since both vessels belong to different classes, their layouts are different. Different doesn't equal bad or disappointing, though. 

"While I thought I might miss the Royal Promenade, I actually enjoyed some of the ship activities [more] on Enchantment due to the layout of the Centrum," Reineck says. 

"Particularly for things like the balloon drop and the Parade of Nations, the Centrum gives off a 'round the campfire' vibe where we [could] all gather and celebrate together, whereas the Royal Promenade [felt] more like we were all in a long hallway looking at a stage."

She adds that she also enjoyed watching sail away from Mariner's helipad, which was absent on Enchantment. 

Read more: After 12 sailings on Mariner of the Seas, I’m convinced this ship offers the best value Royal Caribbean has to offer

Ship amenities

Mariner of the Seas aft

Since Mariner is larger and part of a newer class, she features more onboard amenities compared to Enchantment, including water slides, a FlowRider surf simulator, an ice skating rink, and an escape room. 

Not only that but Mariner also had a working television screen on the pool deck, which played holiday movies during Reineck's December 2023 sailing. 

"Unfortunately, while I was on Enchamtnent [in April 2024] the big screen on the pool deck was not working, and I missed out on pool deck movies." 

Dining options

Izumi hibachi

While on Mariner, Reineck decided to try Royal Caribbean's Izumi Hibachi. In addition to the interactive Teppanyaki meal, she found that Mariner had more options, such as the hot dog stand on the pool deck. She said she'd have to brave the crowds at Windjammer if she wanted a quick bite to eat on a sea day while on Enchantment. 

However, both ships had a specialty coffee shop where she could fuel up with a cold brew each morning: "...On Mariner, I headed down to Cafe Promenade...whereas on Enchantment, I got it from Cafe Latte-tudes."

"Both cafes had the same food options though, with small items such as ham and cheese sandwiches, chocolate donuts, and cookies." 

Read more: One food item you need to order from each restaurant onboard Enchantment of the Seas

Itinerary and port schedule

Cozumel, Mexico

With one ship departing from Port Canaveral and the other from Tampa, both had different itineraries. While both visited Cozumel, her sailing on Enchantment also took her to Roatán, Honduras; Belize City, Belize; and Costa Maya, Mexico. In addition to Cozumel, her cruise on Mariner from Port Canaveral only visited one other port of call: Perfect Day at CocoCay.

On Mariner, her schedule included a sea day followed by a port day, another sea day, and another port day. In contrast, her itinerary on Enchantment had a sea day followed by four consecutive port days, then another sea day.

"While I loved all of the ports that we stopped at on Enchantment, four port days in a row can be pretty exhausting, especially when you've been out [on] an all-day excursion," explains Reineck. 

CocoCay

"I enjoyed the schedule I had on Mariner better because the sea days gave me time to recover from my excursions."

Weather

ough-weather-2

"This may seem obvious, but the weather in December is different than the weather in April," Reineck says, "In fact, on my December cruise on Mariner, my excursion in Cozumel ended up getting canceled because it was too windy, and while I enjoyed my day at CocoCay, there were many moments where I was quite cold."

In comparison, when traveling on Enchantment in April, Reineck expresses how each port was hot and humid. That said, the sun was shining, and she didn't have any excursions canceled due to inclement weather. 

Reineck's experience on Mariner in December proves that cruise ships can be impacted by weather throughout the year, not just during hurricane season. Though her port stop wasn't canceled, the weather conditions shaped her experience. 

Read more: What experienced cruisers do differently during hurricane season

Royal Caribbean has made it even easier to manage its dining package

In:
13 Nov 2024
By: 
Matt Hochberg

Royal Caribbean has pushed a new update to its website that adds a very useful function to its dining plan.

Giovannis on Freedom of the Seas

Last month the cruise line added the functionality to book its Unlimited Dining Package online and pre-reserve restaurants before getting on the ship.

This was a huge improvement, because prior to that feature, passengers had to wait to make reservations once they got on their ship.

It took the cruise line much longer than they originally estimated to roll out the feature, but a year later, the first version was implemented. It's a major upgrade for passengers, because it makes it significantly easier to get reservations instead of running around on embarkation day to make them.

Dining package price

This week, it appears there is a new update that has rolled out to allow anyone with the Unlimited Dining Package to change or add reservations after booking it.

When the online booking feature was released last week, it came with a giant caveat that you could only pre-book restaurants at the time of purchasing the dining package. There was no means to add reservations unless you cancelled and re-booked. This would be a problem for anyone that booked the dining package at a better price than offered today.

freedom-chops-menu

With the new update, it appears that issue has been fixed.

Guests can go to their order history and modify their purchase to be able to select restaurants and times.

To do so, go to your sailing and click on your name in the top right and then click Order history.

UDP Modify screenshot

Find the purchase you made with the Unlimited Dining Package, and then click Modify.

UDP Modify screenshot

The choice of days and restaurants should appear for you to pre-book restaurants.

A big improvement

I tried Icon of the Seas restaurants

Allowing passengers to make dining package reservations before their cruise begins is a huge help, and this new update makes it even easier.

When you can avoid running around the ship on the first day trying to get dining reservations, it's one less "errand" to have and reduces the stress of trying to get things done.

Utopia of the Seas promenade

Royal Caribbean has steadily worked on making the first day of the cruise as relaxing and enjoyable as possible, from making check-in and embarkation as smooth and efficient as possible, to reducing things passengers need to stop and do on day one.

"We spent a lot of time researching with guests what their day one experience is," explained Royal Caribbean's Senior Vice President and Chief Product Innovation Officer Jay Schneider.

Mr. Schneider reported his team found having to wait until the day of the cruise to book reservations generated a great deal of "angst".

Specialty restaurant booth sign

The feedback from guests was to make it easier by not having to go to various booths that Royal Caribbean would set up only on day one of the cruise on the Royal Promenade.

Along with the dining package change, some ships now auto-connect the WiFi via the Royal Caribbean app so passengers do not need to visit the Voom desk for assistance.

On Icon of the Seas, there's a new chat feature within the Royal Caribbean app to communicate with Guest Services so you don't have to stand in line. They also added virtual queues to reduce lines.

Other dining packages not supported yet

dining-tab-on-cruise-planner

In case you're wondering, the ability to pre-book restaurants appears to only be available for the Unlimited Dining Package so far.

In our spot checking, there is still not the ability to pre-book restaurants with the three night dining package, or any of the other dining packages.

Considering how the ability to modify or add new reservations took just a few weeks to complete, there's good reason to believe Royal Caribbean will push new updates soon with similar functionality for the shorter duration dining packages.

Should you book the unlimited dining package?

Specialty restaurants are a very popular add-on for any cruise, so is a dining package a good value?

If you think you might want to dine at more than two specialty restaurants during your cruise, a dining package can make a lot of financial sense.

At it's core, the unlimited dining package promises a flat fee to enjoy as many specialty restaurants as you like for a fixed price.

It will absolutely save you money compared to eating at the same amount of restaurants if paying out of pocket. 

A caveat to that flat fee is certain restaurants will still have a surcharge to dine there. This is because the dining package covers up to a certain amount, but certain experiences or restaurants cost more than that, and Royal Caribbean offers a discount if you have the dining package.

Royal Railway table

As an example, if you bought the unlimited dining package and wanted to dine at these restaurants, you'd pay:

Another compelling reason to book the dining package might also be based on your opinion of the Main Dining Room.

Some cruisers have an aversion to the ship's complimentary Main Dining Room, based on cuisine, seating, or regimented times.

Wonder of the Seas

Lastly, the decision to buy a dining package also depends on which Royal Caribbean ship you are sailing on.

Each ship has a different line-up of specialty restaurants, and some offer many more options than others.

Icon, Oasis and Quantum Class ships offer the greatest variety of restaurants before you'd have to repeat.  

Enchantment of the Seas

The line's older and smaller cruise ships have less specialty restaurants. In fact, Enchantment of the Seas only has Chops Grille and Chef's Table as specialty offerings.

Royal Caribbean still plans to stop in Labadee, Haiti

In:
13 Nov 2024
By: 
Matt Hochberg

Haiti's internal problems continued this week, but that seemingly won't deter Royal Caribbean from stopping at its private beach there.

Utopia in Labadee

Royal Caribbean operates a private beach in a remote area of Haiti, and has done so since 1988.

Earlier this week, three planes were hit by gunfire amid gang violence. The result was another in an endless round of travel advisories by the U.S. State Department not to travel to the country.  The Federal Aviation Administration banned flights to the country for 30 days as a result of the gunfire.

Despite these issues, Royal Caribbean hasn't changed its plans to bring cruise ships to its private enclave.

Labadee from the top of its zipline

In a statement to a local NBC affiliate in Miami, the cruise line said they will continue to sail there, but are always monitoring the situation.

"The safety and security of our guests, crew, and communities we visit are our top priority. Our Global Security and Intelligence Team continuously monitor the situation in Haiti. Currently, there are no changes to our planned itineraries."

Labadee is in a remote area

Photo by Stephen S.

Labadee, Royal Caribbean's private beach area, is a walled-off, exclusive beach on a peninsula in northern Haiti. 

It's located 130 miles north of the capital, Port-au-Prince.

The cruise line cancelled visits to Labadee in March in "an abundance of caution," but restarted visits there in early October.

Utopia of the Seas in Labadee

Since restarting visits, there's been no incidents with the various cruise ships stopping there.

In fact, Royal Caribbean re-routed a few ships to Labadee to avoid hurricanes.

What do passengers think?

Like many subjects, Royal Caribbean fans are split on the issue of if it makes sense for ships to continue to stop at Labadee.

On the Royal Caribbean message boards, Geezer of the Seas wrote, "Personally,  I think Royal (and any other cruise line with stops in Haiti) is playing with fire."

"An aircraft on a 'slow' landing approach is like shooting fish in a barrel. So, what happens when/if these bad actors come into possession of high performance boats and start busting caps at a cruise ship?"

Labadee

Reigert2008 added, "I’ve been to Labadeee several times and have always felt safe during the visit, but no one wants to be on the first cruise that has an issue."

"I think it’s reasonable for people to ask questions about these things especially when new events occur."

Labadee beach

Smokeybandit retorted that post by pointing out Labadee hasn't been a site of problems, "As you noted, Haiti has had issues forever, yet never any real problems at Labadee."

Southern Dan added, "I am looking forward to my beach day in Labadee in two weeks!"

Opinion: I would welcome a cruise to Labadee, Haiti

I've been cruising to Labadee for years, and if I had a cruise that went there this week, I'd gladly go.

Haiti has had problems for a long time, and the unfortunate truth is the country has struggled for a long time with civil strife, political inability, and lack of infrastructure.

While shooting at an airplane is indeed disturbing, it also occurred in Port-au-Prince, and that's an important distinction.

Labadee is walled off from the rest of the country in a remote area. It can best be described as being in the middle of nowhere.

I think painting with a wide brush in the case of Labadee versus the rest of the country doesn't make sense. After all, Haiti still had a level 4 travel warning last week, and cruise ships and airplanes were visiting the country then. I don't think the country was inherently safer then.

Wonder in Labadee

Of course, there's risk in continuing to visit Haiti, but there's risk everywhere. Royal Caribbean know better than anyone the issues of risk management, and putting their ships and customers in harm's way would have a significant effect on their bottom line.  

As the cruise line monitors the situation in and around its private beach operation, until there's a change in the safety of its operation in Labadee, cruise ships should continue stopping there.

Family of 5? Best Royal Caribbean Cruises for Families of Five

In:
11 Nov 2024
By: 
Calista Kiper

The cruise industry is convenient for people traveling in twos—but what about families of five?

For groups of five or families with three kids, it can be tricky to find proper activities, accommodations, and sailings.

Royal Caribbean is a popular cruise line for family holidays, but some of its ships and itineraries are better for families than others.

And once you choose a ship and sailing, you'll still have to figure out the best stateroom configurations for your brood.

Larger families have additional challenges when it comes to planning vacations.

Family eating ice cream in Boardwalk

You'll have to work around schedule conflicts between school and employment. 

Families also have a broad range of ages that contribute to a variety of interests, from toddlers preferring pool time to adults who just need a quiet moment at the bar.

Finding the right stateroom is also difficult for a family of five, who need extra space and privacy. Cruise lines make it easy to book rooms for two to four people—add a fifth, and things get more complicated.

Whether you're looking for entertainment that enthralls the whole family or the perfect two-bedroom suite, here are the best cruises for a family of five. 

Wonder of the Seas

Splashaway Bay on Wonder of the Seas

For families traveling with multiple age ranges, Wonder of the Seas has something for every generation.

One of the cruise line's biggest ships, Wonder is an Oasis-Class vessel packed with entertainment and activities.

The size of the ship ensures that there's enough space to hold something for everyone.

Photo by Stephen S.

For the active bodies, the vessel has pools, waterslides, a zip line, a surf simulator, laser tag, ice skating, rock climbing walls, and a 10-story dry slide.

Adults can get away in the Solarium, an 18+ pool area, or enjoy comedy, ice-skating, and diving shows with the whole family.

Plus, Wonder of the Seas has nine complimentary venues and over 12 specialty venues, including the signature Mason Jar Southern cooking.

Icon of the Seas

Icon of the Seas

Royal Caribbean's biggest cruise ship—and the largest one in the world—was built with young children and their parents in mind.

The ship's Surfside neighborhood caters specifically to families with young kids with its splash area, water slides, arcade, carousel, and playground.

Read more: Royal Caribbean added a new suite for families on Icon of the Seas that has more space than ever

Surfside

The neighborhood also features family-centric dining options, like Surfside Eatery, Surfside Bites, and Pier 7.

Surfside neighborhood is also adjacent to Adventure Ocean and multiple family-style suites and cabins.

Icon of the Seas has 28 unique cabin categories, with unique and new designs built especially for families.

Oasis of the Seas

Royal Caribbean's debut Oasis-Class vessel, Oasis of the Seas, has a fun, vibrant atmosphere perfect for families.

Much like Wonder of the Seas, the ship is packed with activities for every passenger's taste.

Oasis first launched in 2009 and was amplified in 2019. The amplification added modern amenities, including a Caribbean-style pool deck with a tropical feel. Four distinct pool areas have lots of space for families to spread out. 

Ultimate Abyss

Splashaway Bay, a pool area specifically for children, features small slides, water sprayers, and playground-style climbing areas.

Plus, Oasis has three waterslides, the Ultimate Abyss dry slide, an extra-tall rock climbing wall, a space-themed escape room, Central Park, and the Boardwalk, complete with a carousel.

Utopia of the Seas

Utopia of the Seas promenade

Much like her sister vessels in the Oasis Class, Utopia of the Seas has a wide range of activities for all ages to enjoy.

However, another reason families should book a sailing on Utopia is to try a shorter itinerary.

Utopia is the first large Royal Caribbean ship to immediately start offering 3 and 4-night cruises at its debut.

Utopia of the Seas pool deck

If you struggle to get time off from work, get the children out of school, or coordinate with older kids, a weekend on one of the world's biggest cruise ships has everything you need.

The line's newest cruise ship is packed with novel activities, from an immersive train car dining experience to new parties.

Plus, if you're already a fan of Royal Caribbean's Oasis Class, Utopia takes its classic features to the next level.

Most popular cabins for 5 people

Crown Loft Suite balcony

Once you choose a vessel and itinerary, you'll choose a stateroom category to book the sailing.

When it comes to families of five, this isn't always a straightforward process.

The Royal Caribbean website won't allow you to book a cabin for five people, so you'll have to consult with a travel agent or call the cruise line's customer service.

Picking your stateroom onboard means choosing your home for the length of the cruise, so finding a good fit is key. Plus, families especially need comfortable cabins with lots of space for naps, quality time, and extra showers. 

The following aren't all the possible cabin categories for a group of five, but they're the most popular options with cruisers.

Two connecting staterooms

Balcony room on Wonder of the Seas

The easier option, available on all ships in the fleet, is to book two connecting staterooms.

The cost of two separate staterooms can be cheaper than one large family stateroom, and two connecting staterooms ensure that the family is still close together.

Doors between them keep an easy flow and can be left open during the day to create a multiple-bedroom cabin.

Two separate staterooms also include the benefit of two bathrooms—great to prevent arguments over who's showering next.

Connecting door

Families with older children (or adults who need some extra space) will appreciate the separation two connecting cabins provide.

Each cabin needs to have a guest over 21 booked in the room, but that doesn't mean each adult has to sleep in a particular cabin.

You'll find connecting staterooms on all Royal Caribbean ships.

Family interior stateroom

Harmony of the Seas interior cabin

For groups with a certain budget, the "spacious interior" stateroom is the most affordable cabin category that fits five guests.

The family interior stateroom fits up to six guests inside a windowless interior cabin.

Families who want to focus on shore excursions or onboard activities can save money by skipping an oceanview or balcony cabin and booking this category instead.

It is windowless, with two twin beds, two Pullman beds that fold down from the wall, a private bathroom, and a living area with a sofa bed.

You can book a family interior stateroom on Oasis Class, Freedom Class, and Vision Class ships.

Family oceanview stateroom

Spacious oceanview cabin

Families who want to stay together in one cabin can book a family oceanview stateroom.

Also called the "ultra spacious oceanview," this category has the capacity for six guests and requires a minimum of five to book.

Because a larger group is needed to book, this cabin is less likely to sell out quickly, lowering its cost and making the category easier to find onboard.

This cabin features a bright ocean view through a window or set of portholes.

The category usually ranges in size from 265 to 328 square feet and features a king-size bed, additional bunk beds, and a living area with a sofa bed.

You can book a family oceanview stateroom on Royal Caribbean's Oasis Class, Freedom Class, Voyager Class, Radiance Class, and Vision Class vessels.

Royal Loft Suite

Royal Loft Suite

Families looking to splurge on the luxurious benefits of a cruise ship suite can find the Royal Loft Suite on Royal Caribbean's newer ships.

The high-end suit comes with over 560 square feet of space, Star tier suite benefits, and a large private balcony.

The loft configuration features two distinct floors, giving a maximum of six guests tons of space to spread out.

The high price tag comes with some worthwhile treats. The Royal Loft Suite is available on Royal Caribbean ships in the Oasis, Quantum, and Icon Classes.

Ultimate Family Suite

Ultimate Family Suite

Another luxurious family suite is the Ultimate Family Suite, available on a few Royal Caribbean ships.

This cabin can sleep from five to nine guests and boasts Star-tier benefits.

Families ready to invest in their stateroom experience will appreciate the king-sized bed, two twin beds, four bunk beds, and double pull-out sofa.

The cabin also features plenty of entertainment—you won't even have to step outside for a fun cruise.

Bunk beds

The living room features video games, table tennis, Connect 4, and even a slide. 

A wide balcony also features a private Jacuzzi, perfect for parents to enjoy without leaving any sleeping children.

The Ultimate Family Suite is only on Symphony of the Seas, Spectrum of the Seas, and Wonder of the Seas.

I’ve been on 5 Alaska cruises, and one itinerary was far better than the rest

In:
11 Nov 2024
By: 
Jenna DeLaurentis

I’ve cruised to Alaska five times—each on a different route—and I thought one cruise itinerary was far better than the rest.

side by side image of Jenna in Alaska and Radiance of the Seas ship

Alaska is one of the most popular cruise destinations in the world, with over 1.5 million passengers visiting the state this past season. The vast majority of Alaska cruises, and all of Royal Caribbean’s itineraries, depart from either Seattle, Washington or Vancouver, British Columbia.

Itineraries vary from sailing to sailing, but all cruises offer a somewhat similar experience. Virtually all itineraries visit Juneau, with most stopping at ports like Skagway, Sitka, and Victoria, too. Yet even though itineraries are similar, the slight differences in each are enough to make them distinguishable from one another.

Related: 10 things to know before you book an Alaska cruise

Having cruised to Alaska five times in the past four years, I’ve found I prefer certain ports and itineraries over others. While I wouldn’t go as far to say there’s a “bad” Alaska cruise itinerary, one of my five cruises to Alaska offered the most spectacular itinerary of them all.

I tried a roundtrip Alaska cruise first, and I was immediately hooked

Jenna at Mendenhall Glacier

Back in 2021, I headed to Seattle to board my first Alaska cruise, a 7-night itinerary on Ovation of the Seas. It was my third cruise ever, and my first outside of the Caribbean region. Compared to the tropical Caribbean, I found that Alaska offered a totally unique cruise experience.

During my week onboard, I was astonished by Alaska’s landscapes and historic ports. I marveled at glaciers amongst the state’s narrow fjords, hiked through the Tongass National Forest, and caught a ride on the White Pass & Yukon Route Railway.

Related: Best things to do on an Alaska cruise

Alaska’s plethora of outdoor activities—along with its stunning nature—really opened my eyes to what a cruise could be. I found I preferred the itinerary over Caribbean cruises, and I couldn’t wait to head back the following year.

For my second Alaska cruise, I booked a one-way, port-intensive itinerary

Radiance of the Seas docked in Sitka Alaska

I loved my first Alaska cruise experience so much that I planned to book a second sailing to the Last Frontier. So, when I came across an ultra-cheap Alaska cruise deal the following summer, I booked the itinerary without hesitation.

The second time around, however, I would be trying something new. Instead of a roundtrip cruise from Seattle, I booked a one-way itinerary on one of Royal Caribbean’s oldest ships, Radiance of the Seas.

Related: I tried the cheapest Alaska cruise I could find: here's how it went

The cruise was set to depart from Vancouver, British Columbia and end in Seward, Alaska. Not only would the itinerary offer an additional port stop in Alaska, but it also included a scenic sailing around Hubbard Glacier. As another plus, ending the cruise in Seward meant I could explore Alaska’s interior after disembarking, whether on a Royal Caribbean Cruisetour or on my own.

Denali National Park

All that being said, I still had hesitations. I wondered whether or not the one-way itinerary would be worth the extra travel time. There were no direct flights available from my home airport to Vancouver, and getting home after the cruise would be more challenging, too, as it required a long travel day from Anchorage.

Nonetheless, the itinerary intrigued me, and I figured it would be worth the longer travel times to and from the ship.

Luckily, the one-way itinerary was just as majestic as I hoped it would be

Jenna on Promenade deck in Alaska

As it turned out, the minor inconveniences of getting to and from the ship were well worth the effort.

The one-way itinerary meant I visited four Alaska cruise ports in one week—Juneau, Sitka, Skagway, and Icy Strait Point. I felt this offered a better value than roundtrip cruises from Seattle, which usually only visit three ports in Alaska.

Related: Royal Caribbean Alaska cruise guide

I also loved ending the cruise in Seward, which brought me closer to some of the most famous national parks in the United States. Even though I didn’t have time to spend extra days in Alaska, I loved spending disembarkation day in Anchorage before my flight home. For those interested in exploring Alaska’s interior before or after their cruise, booking a one-way itinerary is a no-brainer.

Unfortunately, our scheduled visit to Hubbard Glacier was canceled due to poor weather. This was, of course, out of our control, but I’m sure visiting the glacier would have made the one-way itinerary even more remarkable.

The next year I cruised to Alaska three more times, but the one-way itinerary remained my favorite

Mendenhall Glacier in Juneau

Somewhat unexpectedly, I ended up cruising to Alaska three separate times in the summer of 2023. An early-season cruise deal in May and two family vacations in June brought me back to the state again and again—all on roundtrip itineraries from Seattle.

All three itineraries were relatively similar, stopping at three ports in Alaska along with a visit to Victoria, British Columbia. Two of the cruises included a glacier viewing day, with a Princess Cruises’ itinerary visiting Glacier Bay National Park & Preserve.

Glacier Bay National Park

Related: Royal Caribbean vs Princess to Alaska: Which cruise line is better?

Glacier Bay is often considered the crown jewel of Alaska port visits, and the park certainly lived up to the hype. Our ship sailed past multiple glaciers in one day, and National Park Service rangers joined the ship to give lectures about the park. Nevertheless, I found I still preferred cruising to Alaska on a one-way itinerary over these roundtrip sailings.

To me, you can’t beat the chance to start or end your cruise in Southcentral Alaska, providing convenient access to Denali National Park & Preserve and Kenai Fjords National Park.

Plus, despite my bad luck with the weather, the scheduled visits to Hubbard Glacier are a major drawing point of one-way cruises. This is especially true if cruising on Royal Caribbean; the cruise line does not have access to Glacier Bay, so Hubbard Glacier is a great alternative.

All in all, Alaska’s remote location makes one-way itineraries worth the extra effort

Radiance docked in Skagway Alaska

For many cruisers, visiting Alaska is something they will do just once in their lifetime, and truthfully, there’s no right or wrong Alaska cruise route. When I cruised to Alaska for the first time, I was awestruck by the state’s geography, culture, and cuisine. I could have cared less about whether or not I picked the “right” itinerary for the cruise.

Related: Best Alaska cruises for every travel style

So, if you’ve booked an Alaska cruise on a roundtrip itinerary from Seattle, don’t feel as if you’ve made the wrong choice. For most passengers, these itineraries offer a perfect first glimpse into what the state has to offer. In addition, the majority of these cruises are on Royal Caribbean’s Quantum Class ships, which offer countless activities, dining options, cabin categories, and entertainment onboard.

Personally, though, after cruising to Alaska five times, I would choose a one-way itinerary for my next sailing. There are downsides, of course, including fewer direct flights to board the ship and the fact that only older ships tend to sail these itineraries.

Despite these drawbacks, I still find one-way itineraries to offer a more in-depth, immersive Alaska cruise experience.

Royal Caribbean News Round-up: November 10, 2024

In:
10 Nov 2024
By: 
Calista Kiper

Another busy week of Royal Caribbean fun just wrapped up, but if you missed any of it, I have a concise look at all of it for you in this weekly news round-up!

Royal Caribbean's Black Friday deals are here!

Icon of the Seas aerial

The cruise line kicked off its Black Friday specials early, with all kinds of offers of onboard credit offers, discounts on bookings, cheaper pre-cruise purchases, and more!

Some sailings are seeing deep discounts offered and great prices on add-ons too.

Royal Caribbean News

New RCB Video: Why I Hate Shore Excursions

Have you subscribed to the Royal Caribbean Blog YouTube Channel? We share some great videos there regularly, all about taking a Royal Caribbean cruise! This week, we are sharing our latest video — Why I Hate Shore Excursions — and don’t forget to subscribe here.

Royal Caribbean Blog Podcast

Ultimate Family Suite

The 549th episode of the Royal Caribbean Blog Podcast is now available at all our links.

Is it crazy to spend $12,000 on an Ultimate Family Suite? Matt tried the stateroom so he could give his honest thoughts.

Please feel free to subscribe via iTunes or RSS, and head over to rate and review the podcast on iTunes if you can! We’d appreciate it.

A Royal Caribbean ship tilted sideways with passengers onboard

Videos posted online show what passengers experienced when Explorer of the Seas was hit by severe weather.

Reports are that Explorer of the Seas was struck by a squall, causing the ship to tilt to one side.

The incident was short-lived, but it caused a lot of damage to the ship's shops and casinos because of falling items.

Royal Caribbean drops suite benefits on select cabins

Surfside family suite

Royal Caribbean has announced changes to its suite benefits, including some benefits that are being dropped.

Surfside Family Suites will be demoted from Sky Class to Sea Class benefits, while Sunset Junior Suites are moving up to Sky Class. Additionally, Sky Junior Suites will no longer have free WiFi on Icon of the Seas, Spectrum of the Seas, and Utopia of the Seas.

According to the cruise line, it has made these changes to ensure a more consistent experience across the board. 

I took my 6-month-old on a cruise. This is the best ship for a baby, and I want to go on one again

Icon Baby CocoCay

What's it like to sail with a baby, and which ship is the best option?

Nicole has taken over 15 cruises throughout her life, but this October, she took her first cruise with her 6-month-old daughter.

Cruising with a small baby is a completely new approach to travel, and Nicole appreciated all the touches on Icon of the Seas that made the cruise enjoyable.

Freedom of the Seas vs. Newer Ships: Does It Still Hold Up?

Calista recently sailed on Freedom of the Seas after trying Icon and Utopia, creating a stark contrast to the older ship.

Does the Freedom Class still hold up? 

Despite the smaller public spaces and limited dining options, there's still a lot to love about the 18-year-old vessel.

Video shows a Royal Caribbean cruise ship tilted sideways with passengers onboard

In:
09 Nov 2024
By: 
Allie Hubers

Videos are surfacing online of on Explorer of the Seas, capturing the ship's sudden tilt during a recent squall.

The incident took place on Thursday evening this week while Explorer of the Seas was crossing the Atlantic Ocean.  After visiting Tenerife in the Canary Islands, Explorer of the Seas began her transatlantic journey to Miami, Florida. 

While off the coast of Africa, the ship was hit by a squall - or a sudden, sharp gust of sustained wind. This caused the ship to tilt on its side, wreaking havoc onboard.

A video of the incident is currently going viral on TikTok with more than 4 million views. The video was filmed on the Royal Promenade when Explorer of the Seas was struck by the squall. Over 4k viewers have commented on the TikTok, which has amassed over 143k likes. The video was shared by user @digitalnomodo, also known as Digital Nomad Around The World.

The footage shows Explorer of the Seas tilting significantly during the squall incident, with merchandise spewing across the floor and guests attempting to navigate the tilting promenade. Two guests appear caught off guard as they walk sideways, nearly getting hit by a screen sliding across the floor. Another male guest is seen in the footage clinging to a table for support. 

The viral TikTok continues to show the Royal Promenade turning into chaos with items falling all over the floor. The two guests eventually reach out to hold onto one of the employees to keep their balance. The three people hold hands while the ship rocks. People are also shown walking sideways as the ship tilts during the squall.

The aftermath of the squall is shown at the end of the video, with one woman having a heated discussion with two crew members. It’s unclear what exactly is happening during this encounter, although the woman is seen pointing into one of the stores. Merchandise is scattered across the floor with one of the screens lying atop a table. 

Because the squall struck later in the evening, the Royal Promenade was filled with items for guests to shop, as is common on cruise ships. This likely caused more of a mess, as much of the merchandise was out for display.

Explorer of the Seas had already adjusted her transatlantic crossing due to historic flooding in Valencia, Spain. The itinerary was changed once again due to Tropical Storm Patty in the Atlantic Ocean, causing the ship to visit the Canary Islands instead. When the ship was around 750 miles off the coast of Africa, a squall struck with extreme winds and rough conditions. By definition, squalls involve sudden and sustained gusts of wind, often accompanied by rough seas and dangerous storm conditions. 

The ship steered out of the squall safely thanks to the captain’s quick actions. Guests and crew members were directed to return to their staterooms for accountability counts to ensure everyone was safe. Luckily, all guests and crew were accounted for. Some minor injuries were reported due to the incident, according to guests currently onboard. According to passengers on the ship, some crew members were also injured during the squall. 

A map of the ship’s route on CruiseMapper shows the ship veering quickly before continuing on its transatlantic journey. However, Explorer of the Seas reverted its course shortly after and returned to the Canary Islands for a medical disembarkation.

In an official statement, Royal Caribbean said the ship experienced “sudden movement” when it was hit by an “unexpected wind gust”. Because of the incident, Royal Caribbean confirmed one guest required additional medical attention in Las Palmas, which is the capital city of the Canary Islands and the largest city in Gran Canaria. The cruise line did not specify the severity of the guest’s injuries.

The captain’s decision to return to the Canary Islands is not surprising, as Explorer of the Seas will be spending the next week crossing the Atlantic Ocean. The 12-night itinerary will be delayed returning to Miami, Florida by three days due to the incident.

The sailing departed from Barcelona, Spain on November 2, 2024 for the transatlantic itinerary. The original sailing included stops in Valencia (Spain), Malaga (Spain) and the Azores before six days of sailing to Miami, Florida. The stop in Valencia, Spain was replaced with Cartagena, Spain due to the catastrophic flooding that occurred a few weeks ago.

Explorer Squall

The ship’s port of call in the Azores was also cancelled due to weather, as Tropical Storm Patty would bring rough seas to the region. The captain instead rerouted the ship to Tenerife in the Canary Islands before beginning the transatlantic crossing.

When the ship encountered the squall, guests onboard described the situation as “terrifying” with many passengers panicking. Because the squall was unexpected, guests were going about their evening onboard the ship. Many passengers were in the theatre for the evening show when the ship started to rock violently.

One guest wrote on Facebook, “We were hit by a surprise squall and the ship listed port side really far and stayed tilted for about somewhere between 5-10 minutes.”

Explorer of the Seas Squall

“I am not alone in saying I thought the ship was going over,” commented another passenger online. Another responded, “We were on deck 12, and thought it was going to tip. It was terrifying.”

The captain apparently told guests that wind speeds “basically doubled in intensity within six minutes” during the squall. Because it was an unexpected weather event, the ship could not have prepared for the wind intensity.

Images of the incident were quickly shared online, with many passengers capturing the chaos and damage onboard. The bars onboard Explorer of the Seas were particularly impacted with broken glassware, shattered liquor bottles and spilled liquids.

Passengers on the transatlantic sailing also reported damage to their cabins with one guest describing a scene of broken glassware and shattered wine bottles in their stateroom. However, once all guests and crew members were accounted for, the ship was given an “all clear” and passengers were free to leave their staterooms.

Photos from the incident show the ship’s crew members working hard to clean up the mess and ensure the guests were taken care of. Many praised the hard working crew, along with the ship’s captain for his handling of the incident in keeping everyone safe.

“[The captain] took us out of harm’s way. And I thank him from the bottom of my heart for doing so. Yes, I was scared, probably not as much as others because we were in our cabin when the ship listed, but Captain Frank immediately came on over the intercom to tell us that we were changing course for about 30 minutes to avoid the unexpected squall, and that we were safe,” shared one passenger onboard.

Ship Location

Guests were later told that the ship needed to return to the Canary Islands for the medical emergency, in which the ship would also refuel and get provisions. Because of this, Explorer of the Seas will arrive back in Miami, Florida on November 17, 2024 - three days later than her originally scheduled date of November 14, 2024.

Explorer of the Seas was scheduled to sail on a 10-night Southern Caribbean itinerary on November 14, 2024 after the completion of her transatlantic crossing. That itinerary has now been shortened to a 7-night Southern Caribbean itinerary with the loss of three port stops because of the delay. Guests on the impacted itinerary will receive a prorated refund, along with onboard credit to use during the cruise because of the shortened sailing.

At the time of publication, Explorer of the Seas is sailing on the southern side of Gran Canaria after departing from Las Palmas. The ship will be crossing the Atlantic Ocean before arriving in Miami, Florida for her winter season, sailing itineraries around the Caribbean. Explorer of the Seas is a Voyager class ship that was originally built in 2000. The vessel, measuring 137,000 gross registered tons, has 14 decks. At maximum capacity, the ship can hold 4,290 passengers. 

Royal Caribbean ship hit by damaging winds during transatlantic crossing, leaves ship in disarray

In:
08 Nov 2024
By: 
Allie Hubers

A sudden, powerful squall struck Royal Caribbean’s Explorer of the Seas during its transatlantic crossing, causing disarray on the ship and injuring several guests onboard. 

Explorer of the Seas Squall

According to guests on the sailing, Explorer of the Seas encountered a squall while sailing off the coast of Africa towards Miami, Florida. A squall is defined as a sharp, sudden increase in wind speed that lasts for minutes. Squalls can form quickly - in a matter of minutes - and cultivate rough seas, heavy rain, and changes in atmospheric pressure.

On the Crown and Anchor Society Facebook page, David Wong posted, “We were suddenly hit by a 55mph squall to the starboard side and the ship was tilted to the port side at a scary angle. We were all instructed to stay in our cabin for head counts and to check if anyone was hurt. I don’t think anyone was seriously injured.”

(Image shared by Jonathan Parrish)

Explorer of the Seas is currently sailing on a 12-night itinerary from Barcelona, Spain to Miami, Florida. After spending her summer sailing in Europe, Explorer of the Seas is on her repositioning voyage for a winter season in the Caribbean.

Unfortunately, the ill-fated voyage has already experienced unexpected changes before the squall incident. Explorer of the Seas was scheduled to visit Valencia (Spain), Malaga (Spain) and the Azores (Portugal) on her original itinerary before crossing the Atlantic. Due to catastrophic flooding that devastated Valencia last week, the ship was diverted to Cartagena, Spain instead.

Explorer of the Seas Squall

(Images shared by Jonathan Parrish)

However, that wasn’t the only weather-related diversion for the ship. Because of Tropical Storm Patty in the northeastern Atlantic Ocean, Explorer of the Seas had to skip its scheduled port stop in the Azores as well. The cruise ship instead visited Tenerife in the Canary Islands prior to beginning her ocean crossing.

While only about 750 miles off the coast of Morocco, Explorer of the Seas was unexpectedly struck by damaging winds from a squall. The captain allegedly acted quickly to redirect the ship and safely handle the incident. According to Ron Warren online, the ship listed severely for “somewhere between 5 to 10 minutes” during the incident.

The squall left Explorer of the Seas in shambles, as photos of the aftermath are now being shared online. The damage and apparent chaos can be seen around the vessel in many of the photos. Impacted areas including the Promenade, casino, bars, Windjammer and retail shops. 

Explorer of the Seas Squall

(Images shared by Jonathan Parrish)

The shocking images show extensive damage across the ship, particularly in the bar areas. Photos show spilled liquor, broken glassware and shattered bottles scattered across the floor. The retail shops onboard show more damage with clothing, perfume, watches and more merchandise spewed around the ship.

More pictures from guests onboard show furniture and decor overturned in the ship’s hallways and common areas. Tables in the ship’s casino are also flipped due to the ship’s steep listing. Even still, many photos show the crew members working tirelessly and swiftly to clean up the damage around the ship.

Explorer Squall

(Images shared by Jonathan Parrish)

Following the incident, the captain apparently ordered all guests to remain in their cabins so they could properly account for all passengers onboard. Crew members were also ordered to their cabins for accountability purposes. Online, some passengers have shared that medical announcements were made to assist guests who are injured from the incident.

Impacted guests onboard Explorer of the Seas are understandably shaken by the scary incident. “It was horrible. Terrifying. I’ve ever been scared on a cruise ship before, and I’ve done multiple transatlantic. I am not alone in saying I thought the ship was going over,” shared Patty Laushman.

Explorer

(Explorer of the Seas' location as of November 7, 2024, 20:25 CST)

“This is our first transatlantic, and yes, it was scary, maybe not so much for us because we were in our cabin. But, I thank Captain Frank from the bottom of my heart that he immediately, and literally, steered us out of harm’s way. Broken dishes and knocked- over-tables can be replaced and fixed, but as far as we know, we are all safe,” said Annette Hodges.

Another guest, Madge McLennan, shared how she was in the theatre waiting for a show to begin when the squall hit. She describes people starting to “panic and race for the exit” during the unnerving situation. She also explained how a bottle of wine in their cabin hit the floor and smashed following the heavy winds. 

Ship Location

(Image shared by Jonathan Parrish)

Moreover, Jonathan Parrish shared an image of Explorer’s current navigational path, showing an obvious course diversion due to the squall. “This is the drastic right turn we made due to the winds. Amazing job to the Captain for a quick reaction: turning and slowing" he shared on Facebook. 

According to guests currently onboard, Explorer of the Seas is now diverting back to the Canary Islands. "Captain Frank just announced they turned back due to a medical emergency and they will refuel and get provisions in the Canary Islands He also says that we wont arrive in Miami until [November] 17th, NOT the 14th as scheduled," wrote Kimberly Melton. 

Explorer of the Seas is currently sailing east towards towards Africa based on CruiseMapper's location. This will apparently delay the ship's scheduled return to Miami by three days, based on passenger's reporting. Explorer of the Seas is scheduled to sail on a 10-night Southern Caribbean on November 14, 2024 from Miami, Florida following the ship's transatlantic journey. 

Royal Caribbean has not provided a comment on the incident as of the time of publication.

Fed up with a broken drink holder, cruise passenger takes matters into his own hands

In:
07 Nov 2024
By: 
Matt Hochberg

Have you ever been so bothered by something that you decided to take care of it yourself?

Broken cup holder on Enchantment of the Seas

One cruise ship passenger on Royal Caribbean's Enchantment of the Seas sailed a few weeks ago and noticed a broken cup holder in the ship's theater.  

Reddit user Asorensen1989 originally shared a photo of the broken cup holder, using it as an example of the state of the ship and why Royal Caribbean needs to retire her.

Enchantment of the Seas

"Having just spent the week on Enchantment of the Seas, I can say, it’s time for her to retire. She’s just done. Everything is worn out and dated. The technology is seriously lacking. The service is great, but they can only make up for so much."

A broken drink holder

The cup holder was simply an example to prove the person's point.

A different Reddit user Shot_Bread_9657, noted he could make the necessary repairs with the proper materials.  With a cruise already booked on Enchantment coming up, the Reddit user brought the necessary materials from home and fixed it themself.

Repaired drink holder

Photos were shared on Reddit of the repaired cup holder that he decided to work on because no one else did.

"Couldn’t say why- just seemed like a funny, and possibly helpful, thing to do," he wrote in his post.

They posted photos of what they did, and how it was repaired.

Repairing the drink holder

First, they packed caulk, sandpaper, epoxy putty, and brushes that they already owned.

"It cost me all of $0...Used a $5 coupon at Michael’s for the paint and lacquer," he explained in the total cost of the project.

He admitted he could have done a better job restoring it with the proper materials, but he wanted to get it back to working condition.

Repairing the drink holder

He brought the broken cup holder to his stateroom, where he documented how he repaired it.

Finally, he brought the repaired cup holder back to the theater and returned it to its proper place.

The repaired drink holder

"I’m glad to say I delivered," he wrote triumphantly.

"Can't decide if you should be thanked or disembarked"

Enchantment of the Seas

The reactions to Shot_Bread_9657's post sparked all sorts of reactions.

One person wrote, "Royal should hire you to be Handyman of the Seas."

Another posted, "You're just a normal passenger? ...I can't decide if you should be thanked or disembarked at the next port. LOL"

Others took the opportunity to note the lack of proper maintenance in the first place that left the cup holder broken for weeks.

"I admire your tenacity. The world needs more of this," Unhappy-Actuator9674 wrote.

Right or wrong?

While I've seen passengers use pieces of paper to level a wobbly table, or attempt to quiet noisy parts of their cabin, this is a new level of proactive work by a passenger.

Whether or not this person's repair work was helpful or not, it's likely against Royal Caribbean's policy to do so.

Guest conduct policy

Within the cruise line's Guest Health, Safety, and Conduct Policy, is a section specifying this sort of behavior is not allowed:

"Additionally, tampering with any of the ship’s equipment, facilities or systems is not permitted."

There are potential safety and policy implications of a passenger attempting repairs. There are potential safety risks associated with unauthorized repairs, even if they seem minor, and it could impact the guest’s and other passengers’ safety.

Safety sign

When a problem is spotted by a guest, they should report it to Guest Services onboard and/or a nearby crew member so they can flag it for the ship's maintenance team to address.

It's questionable if security should have prohibited items such as epoxy putty or caulk from being brought onboard in the first place. While those items are not specifically on Royal Caribbean's prohibited items list, the line exercises a certain degree of discretion as to what can or cannot be brought onboard.

Every passenger's belongings are scanned before being brought onboard. Any suspicious items are flagged by security, confiscated, and returned after the cruise.

Background on cruise ship maintenance

Oasis of the Seas in dry dock. Photo by JackC1993

Just like hotels, restaurants, and every place of business on land, things break on cruise ships from time to time, especially from wear and tear.

Every Royal Caribbean cruise ship employs a team of maintenance workers. Their job is to attend to all repairs on the ship, big and small.

Since they are a limited workforce, their attention is relegated to the top priority tasks first. Issues related to guest safety, comfort, and enjoyment are where a ship's maintenance workers go.

Chris Wong in a maintenance uniform

You can spot maintenance workers on a Royal Caribbean ship usually by their blue uniforms. When an issue is reported, a crew member is dispatched to work on it.

Not all issues can be fixed while on the ship, either because of the scope of the project or lacking necessary materials.  In some cases, work has to wait for the ship to go into drydock for routine maintenance.