Royal Caribbean updates: Upgraded benefits for top tier members, free internet in Alaska, Beach Club update & more

In:
29 Aug 2024
By: 
Calista Kiper

Royal Caribbean has announced some exciting changes and updates this week.

From a free WiFi initiative to environmental monitoring at Paradise Beach Club, we have a look at everything you need to know.

Updated Pinnacle specialty dining benefits

Pinnacle logo

An email sent out to Pinnacle members this week announced an update to the top tier specialty dining benefits.

Members of the Crown and Anchor loyalty program who’ve reached the highest level—the Pinnacle—are rewarded with a $25 specialty dining coupon on sailings 5 nights and longer.

These cruisers can use the coupon at any specialty dining venue during 5+ night sailings on Oasis and Quantum Class ships.

Icon of the Seas

Previously, the new Icon Class wasn’t included in the cruise line’s marketing materials, and some guests were told Icon of the Seas wasn’t included in the discount.

Effective from August 30th, 2024, and onward, the Icon Class is now included in the specialty voucher.

Royal Caribbean has also added more specialty restaurants to the stipend.

Couple at Empire Supper Club

The voucher is valid at the following specialty venues:

  • 150 Central Park
  • Empire Supper Club
  • Chef's Table
  • Celebration Table
  • Royal Railway
  • Hooked Seafood
  • Giovanni's Table
  • Giovanni's Italian Kitchen
  • Jamie's Italian
  • Chops Grille
  • Izumi Hibachi & Sushi
  • Izumi in the Park
  • Izumi Omakase
  • Teppanyaki
  • Samba Grill
  • Sabor
  • The Mason Jar
  • Wonderland
  • Wonderland by Da Dong
  • Playmakers
  • Fish and Ships
  • Hot Pot
  • Johnny Rockets
  • Noodle Shop 
  • Sichuan Red
  • Pier 7 
  • Portside BBQ

Free internet in Alaska

Endicott-Arm-Alaska-Quantum

Royal Caribbean Group is partnering with Goldbest, an Alaskan Native corporation based in Juneau, to bring free WiFi to the area.

The cruise line was the first in the industry to start using Starlink, the world’s first and largest low-orbit satellites.

“Royal Caribbean Group greatly values its longstanding partnership with the City and Borough of Juneau. We are constantly striving to find innovative solutions to support our communities and enhance the travel experience for residents and cruise guests alike," said Preston Carnahan, Associate Vice President, West Coast Destination Royal Caribbean Group. 

Starlink towers on Freedom of the Seas

"Our new pilot program aims to alleviate internet congestion and provide additional bandwidth for locals while providing internet connectivity for our guests from ship to shore."

The high-speed Internet will help the residents of Juneau while also enhancing the experience of vacationers and cruisers visiting the region.

Starlink installation will begin this week.

Environmental development at Royal Beach Club

Royal Caribbean announced it will be working with Bahamian-owned and based SEV Consulting Group, an environmental consulting firm.

The cruise line is committed to providing local, independent environmental monitoring for its new private beach club, Royal Beach Club on Paradise Island in Nassau, Bahamas. 

The 17-acre beachfront club is set to open in late 2025 and will meet Royal Caribbean's environmental commitments, Bahamanian law, and international standards.

Royal Caribbean's new private beach club will come at an extra cost for passengers, providing a day pass to experience pools, food, games, and private cabanas.

Partnering with a global loyalty currency

Downtown Miami

Royal Caribbean also announced that it will be partnering with IAG Loyalty, a currency that provides loyalty rewards across flights, travel, leisure, shopping, and financial services.

Cruisers who book with Royal Caribbean through the U.K., Spain, and Ireland websites will gain 3 Avios per $1 or Euro spent.

They can then redeem or join loyalty programs with British Airways ExecutiveClub, Aer Lingus AerClub, Iberia Plus, and Vueling Club.

Allegiant airplane

Gerard Nolan, vice president of Europe, the Middle East and Africa, Royal Caribbean International said: “This partnership is introducing yet more ways holidaymakers can add phenomenal value to their holiday."

"Between enjoying the variety of dining experiences, show-stopping entertainment and the stunning destinations we visit around the world, now travelers can also earn Avios – and save – while making memories."

Royal Caribbean boosting tourism in Vanuatu

Vanuatu

South Pacific Nation Vanuatu and Royal Caribbean Group have formalized an agreement to boost cruise tourism in the area.

The agreement allows Royal Caribbean to share research with the Vanuatu Tourism Office (VTO), a significant step in developing tourism and economic growth for Vanuatu.

Gavin Smith, Vice President and Managing Director for Royal Caribbean International AUNZ, said: “We are delighted to support Vanuatu’s economic growth through cruise tourism. We are proud of our longstanding partnership with the Vanuatu Government and are excited to deepen our collaboration with the Vanuatu Tourism Office.”

Unique Camperi experience on Oasis of the Seas

The 2024 President's Cruise on Oasis of the Seas hosted a first-of-its-kind experience with Campari.

A major player in the global spirits and liquor industry, Campari hosted an Aperol Pool Party including giveaways and DJ Sets.

The summer, Caribbean-inspired party featured orange decorations, exclusive gifts, and Aperol Spritz.

The event then transformed into a Campari evening, complete with negronis, gifts, and photo ops.

I took an Anthony Bourdain inspired tour of a city in Spain during my cruise

In:
29 Aug 2024
By: 
Matt Hochberg

I wasn't sure how to approach planning my Royal Caribbean visit to Bilbao, Spain, until I was watching late night reruns on TV.

Anthony Bourdain mural next to aerial view of Bilbao

Some evenings I'll put on a TV show I've seen dozens of times just to have on in the background while I browse the web, take care of family matters, or call friends and family.  A few weeks ago, I had "No Reservations" show on and I thought I should explore a port like Anthony Bourdain would.

Anthony Bourdain is a famous chef turned world traveler, and he documented his journeys by going to a city or region and going beyond the stereotypes. I always appreciated his blend of culture, history, and of course food.

On my visit to Bilbao, Spain as part of my 7-night Anthem of the Seas cruise, I decided to try it out.  I did some research into what Bilbao offers, and found a tour idea from the show's web archive.

More than a museum

River in Bilbao

This was my first time in Spain ever, and Bilbao is anything but what I expected.

The city transformed itself over the last 30 plus years, to move from an industrial history to a new age city that clings to its Basque traditions.

Old building in Bilbao

Basque is an important word, because Bilbao is the epicenter of what's known as Basque country.  Located between Bilbao, Spain, north to Bayonne, France, is a region known as the land of the Basques. This area is best known for impressive architecture, art, and even its beaches.

The Guggenheim Museum that opened in 1997 is probably what most people think of, but there's a lot more to see here.

It's a beautiful city, situated in front of the Pyrenees Mountains, with a mix of medieval history, modern touches, and a people who speak Spanish second behind the Basque language.

A botxo breakfast

Bakery

The residents of Bilbao is called, botxo, and I wanted to start my day with a typical breakfast they'd have.

I went to a bakery in the old city of Bilbao to find a bollo de mantequilla, which is a brioche-like bun, sliced open and spread with a French buttercream-style whipped mixture.  

Bakery goods

Pastelería Arrese had lots of choices, reminding me the tantalizing choices I found yesterday at the boulangerie in Bordeaux.

I couldn't help but sample a few things, including the chocolate-dipped croissants.

Croissant

To go with it, I stopped at coffee bar next door to get cafe con leche, figuring it would compliment it really well.

Coffee

While I could have had my usual breakfast on the ship in the Windjammer, it's not often I have the opportunity to enjoy the kind of freshly baked pastries Europe is well-known for.

A day in the market

Fish market

My next stop was to see where locals get fresh meat and produce, and I went to the largest covered market in Europe.

The Mercado de la Ribera is on the banks of the Nervión River and it's a 100,000 square foot building that sells meats, cheeses, fresh fish, and more.

Market in Bilbao

The market began in the 14th century, and in 1929, architect Pedro Ispizua designed a space that purposefully had open spaces and not a single interior column, so that there would be free circulation of air to whisk away any lingering scents.

Bilbao market

The building has stained glass windows, and an Art Deco motif to its exterior. 

Stained glass window

I didn't buy anything, but it was undeniably cool to walk through and see all the choices available to buy. I wish I was spending a few days in Bilbao, because I would have loved to grab a few things and cooked something at an Airbnb.

Exploring the old city

Old city street

I spent most of my day in Casco Viejo, which is the name of the old quarter of the city.

Church in Bilbao
Inside a church

There are a number of gothic churches within this area, and the streets look like something you'd expect to find in an Old European city. Narrow streets with brick and cobblestone roads. It was one of those areas I wandered to see what was around the next corner.

River in Bilbao

Across the river is Bilbao la Vieja, which is an area that has changed a lot over the last few decades.

Modern street in Bilbao

The streets in this space are covered with urban wall art, where prestigious international artists  (like Trakabarraka) make their contributions.

While there's new spaces, you'll also find Spain's history inbetween.  It's not uncommon to turn a corner and find an old church or a building facade from centuries ago.

Church

I wrapped up my tour of Bilbao La Vieja with a stop in a local bar that blends history and modernity.

I got to Peso Neto before they started food service, so I had to "settle" for just a cold beer and locals coming and going. 

Inside a bar in Bilbao

It's a neighborhood spot serving creative tapas, and I really wish I could have sampled some of the dishes they had on the menu.

Going up Mount Artxanda

Bilbao sign at top of mountain

The sun was shining and there were barely any clouds in the sky, so I wanted to get the best view of Bilbao.

Funicular

For just a few Euros, you can take a ride up Mount Artxanda on a 100-year-old cable car that climbs up the mountain.

Inside the funicular

At the top, is an absolutely stunning view of all of Bilbao and the surrounding area.

Aerial view of Bilbao
View of Bilbao

I could have sat here for hours to take in the view. Between the scenery, gentle breeze, and comfortable temperatures, it's the sort of place you can't get sick of.

Street food lunch

Kebab

While Spain is well-known for tapas, I couldn't help myself and stop for my favorite street food in Europe.

Ever since my first trip to Europe last year, I developed a guilty pleasure for doner kebab, which is Turkish dish that consists of seasoned meat cooked vertically, and then shaved off.

Kebab restaurant

You can get it served in a few ways, but usually it's in a pita or a wrap.  

As I walked back from the funicular that took me up the mountain, I saw it and couldn't resist.

It really hit spot, and it might not be the last time I have kebab on this trip.

Urban art

Urban art

To round out my day, I thought it would be appropriate to see some art in a city known for it.

While the Guggenheim Museum is where most would go to find art, I decided to take a walk through the city and find the various murals by Bada, Fermín Moreno, and Jorge Rubio. 

Urban art

Urban art is the kind of art someone like myself can appreciate. You can enjoy it without committing to a day (or even a few hours) at a museum.

Street in Bilbao
Bilboa garden

On my walk, I saw more of Bilbao, including gardens and busy streets. It's a big city, with lots happening and while my feet were hurting after the "short" 25 minute walk, I was glad to have seen more of the modern parts of Bilbao.

I eventually made my way to the Plaza Kirikiño, which features giant murals against buildings. 

Urban art in Bilbao

The art encompasses 2,200 square meters and is based on geometric and chromatic shapes, related to the architecture itself.

Like so much of Bilbao, I wish I had more time to stop at one of the many bars I passed by to grab a drink and take in the view.

Not the city I expected

Bilbao is anything but a formulaic European city.  It has a blend of old and new, didn't even remind me of a stereotypical European city.

I relished going beyond tapas and the Guggenheim to see more of what Bilbao had to offer.  While I think I would have enjoyed those things as well, I headed back to my cruise ship with a pretty good checklist of new experiences under my belt.

For anyone visiting Bilbao, I'd recommend taking the 20 minute Uber ride from where cruise ships dock in Getxo to take in all that it has to offer. Bring a few Euros, explore what's around the next corner, and come hungry for more.

Royal Caribbean crew member gets 30 years for secretly filming kids

In:
29 Aug 2024
By: 
Elizabeth Wright

A former Royal Caribbean crew member has been sentenced to 30 years in prison after placing hidden cameras in guests' staterooms and secretly recording young kids. 

Crew-Prison-Sentence-Hero

Arvin Joseph Mirasol, 34, a cabin steward from the Philippines, was arrested in March after a passenger onboard the 228,081 gross registered ton Symphony of the Seas reported finding a camera in their bathroom. The guest found the concealed camera when she reached under the sink to grab toilet paper. 

Mirasol was arrested when the ship returned to Port Everglades on March 3, when Homeland Security Investigations and Customs and Border Protection could board the Oasis Class ship and begin their investigation. 

Federal authorities seized his electronic devices and found videos of women undressing, as well as child pornography, dating back to December 2023. One of the videos even captured Mirasol installing a cabin in a guest's bathroom. 

inside-cabin-symphony

Homeland Security Investigations later identified the children, whose ages range from 2 to 17 years old, according to the United States Justice Department

Mirasol would also hide under guests' beds while they were in the shower, and during a post-Miranda interview, he claimed to pleasure himself while watching the videos. 

Local 10 reported that one video was of a young girl around the age of 10 undressing and showering, with her genitals "clearly visible" and "the focus of the video."

Symphony of the Seas docked

Additionally, authorities said they found multiple voyeurism-related searches on Mirasol's phone, including "teen on bed." 

Charging documents reveal he told federal investigators that he "wants to control it...but can't." 

"We have zero tolerance for this unacceptable behavior. We immediately reported this to law enforcement and terminated the crew member, and we will continue to fully cooperate with authorities," read a statement issued by Royal Caribbean upon Mirasol's arrest. 

"Something out of a nightmare"

Harmony of the Seas bathroom

People have flocked to social media and online forums to discuss the incident, with most comments condemning Mirasol's behavior. 

"That is something out of a nightmare, imagine finding a pair of eyes under your bed. Nope Nope Nope. I would be so sure I was going to get murdered," wrote ActiveAlarmed7886 on a thread under the r/cruise subreddit. 

"If you're here reading this, don't stop at the headline. Read the story. It just keeps getting worse and worse with each paragraph," added alinroc

Deck view of Symphony of the Seas

karenmarie303 said, "What a complete weirdo. I can’t believe he was never caught under the bed. And to get away with being gone at odd times, freako!"

"I thought I was being paranoid by NOT allowing my teen to stay in the room by herself," remarked friendofoldman, "[I] dragged her out of the room to participate...in activities."

For peace of mind, consider bringing a RAVIAD Detector onboard to scan your stateroom

Mattress topper

Cabins are supposed to be our home away from home on a cruise ship. Though it's important to never let your guard down, the point of vacation is to relax and enjoy the experience. 

User Bead Pirate shared their go-to detector on a Cruise Critic forum that helps them search for hidden cameras and microphones.

"Amazon has a great hidden camera / microphone detector that runs on a couple AA Batteries for $50 bucks. We throw it in the suitcase whenever we travel land/sea/air does not matter. Takes 2 minutes to scan a room or can do a house in 5 minutes. Great peace of mind...," they explained. 

Symphony-Interior-Cabin-View

It's easy to use, too. All you have to do is turn the device on and walk around the perimeter of the cabin and near furniture. 

9 things you can bring on a plane, but not a cruise ship

In:
28 Aug 2024
By: 
Calista Kiper

There are certain items that you can pack on a plane but are banned on a cruise ship.

Each mode of transportation comes with its own set of regulations, and your packing list might be different depending on how you're traveling.

Regarding what you can bring on a cruise ship, the rules differ from those of TSA and airlines.

If you're not careful, you could safely pass through airport security only to be stopped before boarding the cruise ship.

Confiscated items table

Any prohibited items you've packed will be confiscated, and not all of them are returned at the end of the cruise.

To prevent an embarrassing moment and the loss of your items, make sure that you're not bringing these 9 banned things.

Read more: How early should I pack for my cruise?

1. Your pet

If you're going on a cruise, your furry friend will have to stay home.

Airline regulations allow guests to bring small pets on planes, provided they fit inside a zippable carrier.

Most airlines also charge an additional fee for passengers with pets, usually between $100 and $200.

icon-rover

However, Royal Caribbean ships do not permit any pets on board, other than registered service animals.

Royal Caribbean allows assistance dogs onboard when pre-approved by government authorities and with proof of the proper documentation.

However, any pets will have to stay with friends, family, or a sitter.

2. Fresh food

TSA allows you to bring fresh food—such as eggs, meat, seafood, vegetables, and fruit—through security.

While meats must be packaged in ice, and you cannot always bring fresh vegetables, in general, TSA will allow you to pack a considerable meal.

While you may be able to bring a home-cooked meal on a plane, you cannot carry fresh food onto a cruise ship.

Royal Caribbean only allows dry, packaged snacks onboard, like cookies, chips, crackers, or energy bars. These packages must be sealed and non-perishable.

Any fresh food will be confiscated, so finish your leftovers before boarding!

Plus, your cruise fare includes access to many great dining venues, so bringing food onboard is the least of your worries.

3. Hard liquor

Bottles of liquor at a bar

According to TSA's requirements, you may pack any amount of an alcoholic beverage with 24% alcohol or less in a checked bag.

For alcoholic beverages with more than 24% percent (but less than 70%) alcohol, you're limited to 1.3 gallons (5 liters) per passenger in a checked bag, provided it is inside unopened retail packaging.

For a carry-on bag, you may bring miniature bottles that fit into a quart-sized Ziploc bag.

The requirements are quite different for cruising.

Packing

Although you can bring 1 bottle of wine per adult onto a cruise ship, you are not permitted to pack any hard liquor.

If you attempt to bring any hard liquor onboard on embarkation day, it will be confiscated.

Whether you choose to purchase tequila in Mexico or rum in Jamaica, you can, however, purchase liquor at ports of call.

If you do purchase liquor as a souvenir, crew members will take it when you re-enter the ship. They will label and keep the alcohol for you until disembarkation day.

4. Candles

We all want a refreshing fragrance for the cruise ship stateroom or bathroom, but you won't be able to bring a candle on your cruise.

Airplanes permit you to pack solid candles in both checked and carry-on luggage.

Read more: 21 Cruise Cabin Essentials Everyone Should Pack

Utopia bathroom

However, flammable items and heat-producing items are strictly prohibited on a cruise ship. This includes candles and incense.

Any homemade candle or local incense purchases will have to wait until you get home.

5. Clothing irons

Iron on a cruise ship cabin

Because of the high risk fires present on a cruise ship, you are not permitted to pack or use a clothing iron on a sailing.

They are considered heat-producing items and will be confiscated on embarkation day.

There aren't any irons present in Royal Caribbean staterooms, and self-service laundry isn't an option on a cruise.

Laundry bags

However, you can send out laundry for crew members to wash, dry, press, or fold for you.

Laundry prices vary depending on the service you're looking for, but you can pay $35 for a wash and fold special, sending out a small bag of clothes.

Read more: We asked our readers what one thing they regretted packing for their cruise

6. Steamer

Steamers

Much like irons, steamers are a heat-producing, prohibited item on a cruise ship.

If you're cringing at the idea of paying for laundry services, there are a few hacks our team likes to get the wrinkles out of your outfits.

You can use a Downy Wrinkle Release spray (this is an affiliate link, which costs you nothing extra to use but supports this site), which smooths out clothes once you hang to dry.

Packing the right material of clothing also helps; polyester, denim, cotton, and linen tend to wrinkle less.

7. Handcuffs

Whatever your reason for bringing handcuffs along, they won't be permitted on a cruise ship.

While TSA does allow handcuffs, cruise ships do not.

Royal Caribbean bans cruisers from bringing any items that are considered restraining devices, so that includes zip ties, leg cuffs, and leashes.

However, both modes of transportation permit other adult toys, so...

8. Heating pads

Preparing to manage any cramps, aches, or pains?

While TSA permits heating pads in both checked and carry-on baggage, Royal Caribbean does not.

Again, heating pads are considered heat-producing items and will be confiscated from your luggage.

Instead, consider packing Epsom salt or using a warm towel for any aches you experience on the cruise.

9. Electrical extension cord

TSA has no limitations on the kinds of extension cords you can pack on a flight.

However, standard extension cords—including surge protectors—are not allowed on cruise ships. They are a fire hazard.

Instead, you can purchase cruise-safe power strips, or bring along a USB outlet.

Read more: 115 item Ultimate Cruise Packing List (Printable PDF)

9 things you can bring on a plane but not a cruise ship

I visited Bordeaux for the first time. I found there's so much more to love about the city than its wine

In:
28 Aug 2024
By: 
Matt Hochberg

Bordeaux is seemingly synonymous with wine, but I found a city with so much to offer beyond le vin.

Matt drinking wine next to photo of landmark

The first port stop on our Anthem of the Seas 7-night cruise brings us to the city of La Rochelle, which is a couple hours drive from Bordeaux.

One of the conundrums of this particular itinerary is to settle for the small city experience or take the time to see a major draw. 

Since it's my first time in France and I'm not sure the next time I'll be able to visit here, it made sense to me to sign up for the journey to Bordeaux.

Street in Bordeaux

Bordeaux is a little more than a 2 hour bus ride from where cruise ships dock in La Rochelle.  When you have an extreme distance like that, booking a shore excursion through the cruise line is the only logical option to avoid being left behind because of a travel delay.

Read more: Why booking my cruise shore excursions in Europe with the cruise line was the best decision

Our tour began at 8am and met at the Royal Theater.  Minutes after Anthem was cleared by the local authorities, our tour was the first to be called to go.

I signed up for the "Bordeaux On Your Own" tour, which provides bus transportation back and forth and that's it.

Cramped bus

The bus is your typical coach bus with plenty of air conditioning and a bathroom in the back. I liked there were USB plugs at each set of seats, although the legroom was very minimal.

We were dropped off at the Allées de Tourny right in the middle of Bordeaux. We were told we'd have a little more than 3 hours to explore on our own, and to meet back at a designated time.  C'est ca et au reviour!

Alles de Tourny

I specifically booked this tour because I want to explore the city on my own, as I see fit.

Bordeaux is well known for its wine culture, but wine wasn't my main draw. I like wine, but I'm not a "wine person".  However, I warmed up to the wine scene in the city quite quickly.

Wine or not, the first thing I wanted was a really good French bakery and cafe.  It was still morning, and I had this overwhelming desire to try it.

French Gothic Church

One of the best things about Europe is how much there is to see.  As soon as I left the bus, I ran right into Basilique Saint-Michel, which is a Gothic church in the center of the city.

On the bus ride over I researched some places to go, and found a coffee shop and boulangerie across the street from each other that were highly recommended.

Sip Coffee bar
Sip Coffee bar

The Sip Coffee Bar was my first stop, and I had a cup of iced coffee that was served in a beaker.  Cute idea, and the coffee was so much better than what I could get at home.

Coffee

I then walked across the street to Boulangerie Jocteur, and I was met with an overwhelming choices of breads, pastries, croissants, and more.

Boulangerie

It was one of those places I wish I could bring home a box of goodies, but I also did not want to fill up immediately and ruin my appetite for the rest of the day.

French food

I went with a croissant and baguette.  Basic, sure, but I felt I wanted to start with the hits, and the food did not disappoint.  It probably ruined croissants for the rest of my life back home.

Croissant

With my belly full, I wanted to do some exploring.  The Old Town area of Bordeaux is a UNESCO World Heritage Site.

Porte Cailhau

Perhaps the most iconic landmark is Porte Cailhau, which was a gate built to protect the city in 1496. I only walked by the port, but visitors can also climb to the top of the 35-meter tower for unobstructed views of the city.

I then caught sight of the Garonne river, which has a beautiful walkway along the left bank. It's the kind of waterfront walk where you not only get a great view, but you can see so many sights along the way.

River

It helped the temperature outside was so comfortable, with highs in the upper 80s and no humidity. As someone that lives in Florida, it's always so refreshing when you can spend time outdoors in the summer and not sweat profusely to the point of hating it.

Miroir d'Eau

The "Miroir d'Eau" (water mirror) was a fun stop that's across from the Place de la Bourse monument. It alternates a mirror effect and artificial misting in an extraordinary way. 

By now my mind was telling me my readers would hate on me if I went to Bordeaux and didn't have any wine, so I decided to give it a try.

I wandered the streets of Bordeaux for a bit to find a wine bar.  There are plenty of bistros and cafes, but I didn't want to go to a cafe that had a limited selection.

Bordeaux wine bar

I eventually ran across Coumé Vaï, which serves wine by the bottle and glass, along with cheese and charcuterie options.

I'm not a wine expert at all, so I asked the woman working behind the counter to recommend a couple of wines to try that were from the region.

Bottles of wine

She picked out two, and I give it a try.

I really liked the flavor of both, with the first being quite fruity and the second extremely dry. 

Matt enjoying wine

If I had more time in Bordeaux, I could see myself enjoying a couple of glasses in the evening to wind down the day. 

For lunch, I wasn't sure where to eat because there were so many delicious restaurants. You could not go down a street without running into one or two restaurants that looked really good. I wished I'd had time to try more places.

This may sound crazy, but I went with an Italian restaurant for lunch.  Being in Europe, the food is good beyond the traditional foods of the host country, and in my research, I found a few intriguing Italian restaurants.  As a pizza snob at home, I was drawn immediately to give it a try.

Restaurant in Bordeaux

I ended up at Le Murano, which has a large outdoor terrace.  Eating outside at a small table feels so French, even if it's Italian food.

Pizza
Coffee

I ordered a margarita pizza, and it was exactly what I wanted. Great food I can't get at home, with unrivaled scenery. 

I would have loved to have more time to go shopping and venture further south. There are many locally-owned boutiques that sell just about everything.

I was mostly in the Saint-Michel "quartier" of Bordeaux, and it's a very cosmopolitan neighborhood along with its rich history.

I especially enjoyed exploring Bordeaux and simply walking to see what's around the next corner. The food scene, charming history, and independent shops really made Bordeaux stand out beyond the wine it's well-known for.

Monument

Certainly wine enthusiasts will love it, but non-drinkers can find lots to see too. 

My visit gave me a new taste for all there is to discover in the famous wine region. I would love to come back and spend more time here.  This is, after all, one of the best reasons to cruise because it gives you a taste of what the world has to offer, and you can always come back for more.

One ocean in Europe is notorious for bad weather and rough seas. There was motion, but it wasn't as bad as I feared

In:
27 Aug 2024
By: 
Matt Hochberg

My first sea day on Royal Caribbean's Anthem of the Seas took me straight through a body of water well-known for having bad weather and rough seas.

Bay of Biscay ocean from a cruise ship

The Bay of Biscay is located west of France in an area and north of Spain, and it's not somewhere you might think as being troublesome until you do some research.

The second day of our 7-night cruise was a sea day, taking us to our first port stop of La Rochelle, France. Before we can get there on day 3, we'd need to traverse the bay.

In the morning, there was a consistent and gentle rocking of the ship.  It was clear the seas had a rolling motion to them, and that resulted in motion onboard.

Ocean

Motion on a cruise ship is not uncommon and it affects everyone differently.  Some people are thrown off by the slightest movement, while others relish a good pitch and roll to the ocean.

I prefer calm seas, but while the motion was noticeable, it was far from the worst I've experienced.

One of the best strategies for minimizing the sensation of movement on a cruise ship is to go to an area on a low deck and mid ship.  I went down to deck 3 for brunch in the dining room.

Dining room on Anthem

Anthem of the Seas does not have a Main Dining Room, but rather, four smaller dining rooms that effectively serve as the same thing.  It's a result of an abandoned concept to reinvent the Main Dining Room that ultimately failed.

Read more: Five times Royal Caribbean changed its mind after announcing something

Brunch line

Brunch is not something you see all the time on Royal Caribbean ships in the Main Dining Room, but it's a treat when they do have it.  Frankly, I don't know the impetus for why they offer it on one sailing or another, but I've seen it before without any consistency. 

In order to embrace the spirit of brunch, I ordered an omelet and a burger. Surprisingly, the burger was my favorite of the two.

Map of cruise ship progress

After breakfast, the movement was noticeably worse, and I assumed this is where the Bay of Biscay gets its bad reputation.

Luckily, the crossing is only one day (and of course the inevitable return back later in the cruise) and while the seas were rough, the weather was quite comfortable.  Partly cloudy with peeks of sun.

Seasick bags

I did not have to take any seasickness medication, as I kept myself busy with events.  There's no shame in taking seasickness medication, as there have been times it's affected me.

Read more: How to prevent seasickness on a cruise

My best advice if you're worried about getting seasick is to be prepared in advance. I always travel with over-the-counter pills I can take to combat it.

My seasickness pills of choice are Bonine.

You could speak to your doctor about getting a prescription for a patch to wear, or preemptively take seasickness medication before the cruise begins and everyday thereafter.

Top Tier entrance

The first event of the day was the Top Tier event, where Royal Caribbean invites anyone with Platinum status or above in Crown and Anchor Society to attend.

Top tier event

It's essentially a big thank you party for being loyal, and I really appreciate they do this to show their appreciation for its customers. It's not an event that will wow you, but if they're going to put on something for guests as recognition, I'll go.  Plus there's free alcohol!

Speaking of Crown and Anchor, I tried something I've never done for my next event.

Cheers with an officer

Cheers with an Officer is a special meal offered for Pinnacle Club guests where there's a special lunch held exclusively for Royal Caribbean's top cruisers.

I had never gone before because I always thought it was too stuffy and I didn't know anyone.  This time, I decided to give it a try, mostly because I'm sailing solo on this cruise and could use some friendly conversation.

I met a fellow Pinnacle Club member, Alice from Wales, who said hello at the Top Tier event and since I'd have someone to converse with, decided to give it a try.

Cheers with an officer table
Cheers with an officer menu

You're seated at a large table with other Pinnacle Club guests and served what is basically the Chops Grille lunch menu. You're also offered glasses of champagne or wine.  All of this is complimentary.

The meal begins with the Captain giving a toast, and we had other officers present to join in.  After the toast, the officers leave and it's a meal with your fellow guests.

Cheers with an officer

Almost everyone was from England at our table, with a couple from Texas and another couple from Germany. As you might imagine at a table full of top cruisers, the conversation was mostly about cruising.

I ordered the salmon and wild mushroom soup.

It was a fun experience, and while I might not go every single time they offer it, I did like the opportunity to talk with other cruisers and have a good conversation with lunch.

After lunch, it was time to get to work on this blog.  There's a 6 hour time difference between France/Spain and the east coast of the United States, so my usual working hours get delayed a bit.

Towards the afternoon, I recorded my YouTube live session from the Solarium.  

Bay of Biscay

I noticed by now the ocean conditions had improved and the motion had subsided considerably. This seems to play right into what people say about the Bay of Biscay, given it can change a lot.

The Bay is Biscay isn’t always rough, and I would not advise anyone to not cruise through it purely on reputation. Most importantly, cruising through the Bay of Biscay is not dangerous.  Royal Caribbean's ships are designed to handle much worse, but the Captain will take necessary actions to avoid any areas that look particularly bad.

For the evening, I decided to hit the casino once more.  It would be a short evening, because I have early morning plans once we reach France.

Royal Caribbean adds new restrictions on free cruises from the casino

In:
27 Aug 2024
By: 
Calista Kiper

Looking to earn a free cruise by gambling? Royal Caribbean just made an important policy change.

Royal Caribbean passengers can earn free cruises with enough plays in the casino, but there's been a change to ensure the free cruises given out are actually taken.

Those that gamble a lot on Royal Caribbean cruise ships can qualify for free cruises and other incentives within the Club Royale rewards program.

You earn points every time you play and eventually gain rewards based on your status in the program. 

One of the best benefits offered is a free annual 7-night cruise for members of the program who have received at least 2,500 points. 

Casino entrance

Their stateroom category depends on their level in the loyalty program: Prime members earn an interior room, Signature members can stay in a balcony cabin, and Masters get access to a suite.

Read more: I Scored a Free $1200 Room on a Royal Caribbean Cruise by Gambling in the Casino

Although this is a great benefit for passengers, Royal Caribbean wants to prevent people from not showing up for their free cruise.

"No-shows" happen too late for the cruise line to place a paying customer in the cabin, wasting the price of the cruise.

Cruisers booking their complimentary sailing will now pay a deposit

Casino bar

To prevent this loss of income, Royal Caribbean is implementing a new policy for Club Royale members.

In the future, each passenger booking their free annual cruise must pay a $200 deposit.

Casino winners who've been no-shows on past free cruises received an email on August 22nd, 2024, informing them of this change. 

The email reads: “We’re reaching out to let you know that in the past 12 months, you have canceled within two days of sailing or not shown up at the pier for your Casino Reservation(s)."

Icon arrives in Miami

The email goes on to explain that the policy will become effective on September 5th, 2024.

“Under our new Casino Royale Cruise No-Show & Cancellation Policy, effective September 5, 2024, you will be assessed a $200 USD deposit on all active Casino Reservations, sailing on or after September 5, 2024."

If a Club Royale member does show up to their cruise, the deposit will be converted into a $200 onboard credit.

Terminal A check in

And if plans change, and they do need to cancel the cruise, the deposit will be refunded as long as they cancel with at least seven day's notice.

If the cruise cancels within seven days before the sailing or does not show up at the pier, they forfeit the deposit. 

What benefits are included in the Club Royale program?

Casino on Royal Caribbean

The exact number of points earned from each play varies depending on how much you've gambled, the game, and wins and losses.

As soon as you enter the Club Royale program, you'll be placed in the Choice tier. Rewards for this status include:

  • Point Redemption towards onboard expense account credit or as FreePlay in the Casino
  • Instant Cruise Rewards Certificates
  • $200 credit at Regalia Fine Jewelry and Effy Boutique
  • Exclusive Casino Offers
  • Access to Club Royale VIP Events

Members who've earned 2,500 points climb to the Prime tier, earning:

  • Point Redemption towards onboard expense account credit or as FreePlay in the Casino
  • Instant Cruise Rewards Certificates
  • $250 credit at Regalia Fine Jewelry and Effy Boutique
  • 10% Vitality Spa Discount
  • Waived Convenience Fee for Cashless Wagering on SeaPass card
  • Complimentary Drinks in Casino Royale
  • Discount on VOOM Surf & Stream Internet Wi-Fi Packages
  • Exclusive Casino Offers
  • Access to Club Royale VIP Events
  • Tier Priority Contact Number
  • Exclusive Rates for Family and Friends for Additional Staterooms
  • Special Offers with Partnership Casinos
  • Interior stateroom on the Annual Complimentary Cruise

Read more: I gambled enough in Royal Caribbean's casino to get free drinks and a cruise

Casino table game

After earning 25,00 points, you'll climb to the Signature level of the reward program, earning additional benefits. These include:

  • Point Redemption towards onboard expense account credit or as FreePlay in the Casino
  • Instant Cruise Rewards Certificates
  • $350 credit at Regalia Fine Jewelry and Effy Boutique
  • 15% Vitality Spa Discount
  • Waived Convenience Fee for Cashless Wagering on SeaPass card
  • Complimentary Drinks in Casino Royale
  • Free VOOM Surf & Stream Internet Wi-Fi Package for 1 device
  • Exclusive Casino Offers
  • Access to Club Royale VIP Events
  • Tier Priority Contact Number
  • Exclusive Rates for Family and Friends for Additional Staterooms
  • Special Offers with Partnership Casinos
  • Balcony stateroom on the Annual Complimentary Cruise
Casino Royale render of Icon of the Seas

Finally, guests who have 100,000+ points in the program reach the Masters tier. They receive the highest amount of perks from the program, such as:

  • Point Redemption towards onboard expense account credit or as FreePlay in the Casino
  • Instant Cruise Rewards Certificates
  • $550 credit at Regalia Fine Jewelry and Effy Boutique
  • 20% Vitality Spa Discount
  • Waived Convenience Fee for Cashless Wagering on SeaPass card
  • Complimentary Drinks in Casino Royale
  • Free VOOM Surf & Stream Internet Wi-Fi Package for 2 devices
  • Priority Entertainment Access and Dining Reservations
  • Onboard Credit
  • Priority access at the terminal
  • Carry-on bag onboard drop off with priority delivery to stateroom
  • Welcome lunch in Main Dining Room featuring Chops Grille menu
  • Coastal Kitchen Access
  • Flexible departure with à la carte breakfast
  • Exclusive Casino Offers
  • Access to Club Royale VIP Events
  • Tier Priority Contact Number
  • Exclusive Rates for Family and Friends for Additional Staterooms
  • Special Offers with Partnership Casinos
  • Grand Suite stateroom on the Annual Complimentary Cruise

Royal Caribbean just ordered another of its record breaking Icon Class mega cruise ships

In:
27 Aug 2024
By: 
Matt Hochberg

Royal Caribbean will build more of the world's largest cruise ships.

Icon of the Seas delivery

The company confirmed on Tuesday that it has signed an agreement to build a fourth Icon Class ship, with options to build a fifth and sixth Icon Class ship.

The options essentially mean that while Royal Caribbean has not committed to ordering them, the space is allocated within the shipyard if they decide later on to place an order.

The fourth Icon Class cruise ship is expected to be delivered sometime in 2027.

Icon of the Seas at night

Royal Caribbean did not announce the ship's name or any new features we can expect on the fourth ship yet.

Just like the first three Icon Class ships, the order has been placed with Finnish shipbuilder Meyer Turku. The first Icon Class ship, Icon of the Seas, was delivered in January 2024 and Star of the Seas is expected to enter service in August 2025.

A third unnamed Icon Class ship will be delivered in 2026.

Icon of the Seas under construction

Royal Caribbean Group President and CEO Jason Liberty issued a statement celebrating the order, “Building on the incredible momentum and market response to the launch of Icon of the Seas and the excitement for its sister ship, Star of the Seas, coming in 2025, we’re thrilled to join with Meyer Turku once again to expand our roster of Icon Class ships and continue our future growth plans.

“Since its debut, Icon has changed the game in vacation experiences and exceeded our expectations in both guest satisfaction and financial performance.”

The new standard in the cruise industry

Ever since Icon of the Seas launched in January 2024, Icon of the Seas has set a new standard that all other cruise ships are judged against.

While new cruise ships generate hype, Icon of the Seas delivered on it with a number of innovations and accolades beyond her size.

Icon of the Seas aft

The Icon Class ships have the largest waterpark and ice rink at sea, eight neighborhoods to explore, a food hall, and so much more. 

Icon of the Seas measures an astonishing 250,800 gross registered tons and can carry a maximum of 7,600 passengers. There are 28 different stateroom categories.

Matching other cruise line new ship orders

carnival-celebration-1

One trend within the cruise industry is placing new ship orders.

Royal Caribbean joins a number of other lines that placed new cruise ship orders this year, and this has been a big year for orders.

The cruise industry refrained from placing new orders over the last 4 years due to the sizeable debt they accrued related to the cruise industry shutdown of 2020-2021.

Carnival Cruise Line placed an order in July for 3 new ships, which was placed a few months after Carnival ordered two more ships for its Excel Class series of vessels. 

Norwegian Cruise Line Holdings ordered a whopping 8 new ships in April 2024.

No orders yet for its rumored plans

While Royal Caribbean placed an order for more Icon Class ships, it did not order the other ships many have expected.

The Discovery Class of ships is expected to be a new smaller class of cruise ship by Royal Caribbean, with the word "smaller" being a relative term.

Executives have hinted at the project's existence, but nothing has been officially announced or confirmed.

Vision of the Seas in Baltimore

In August 2024, Royal Caribbean International President and CEO Michael Bayley talked about the plans in an interview he did, "We’re working now on another class of ship called Discovery Class. So, that’s going to be super exciting. That’ll come in about another 3 to 4 years from now."

Rumors have been circling for years about Royal Caribbean’s upcoming plans to build new ships of smaller size. However, the cruise line has not confirmed many details about Project Discovery.

Boarding my cruise ship in England was easier than most cruises in the United States

In:
26 Aug 2024
By: 
Matt Hochberg

I've spent hundreds of nights on cruise ships, and boarding a Royal Caribbean ship in a seasonal market like Southampton, England is easier than a lot of full time cruise ports in the United States.

Man on bed in cruise ship cabin next to photo of Anthem of the Seas

Getting on any cruise ship isn't difficult, but some homeports are more difficult than others.

As someone that cruises every month, I've seen just about every embarkation day experience imaginable, and I was pleasantly surprised how easy the process was in Southampton.

I flew to London from my home in Orlando, Florida for a 7-night cruise on Royal Caribbean's Anthem of the Seas that will take me to ports in Northern France and Spain.

Waterloo Station

I spent two days in London before taking the train down to Southampton.  The train is easy and affordable.  It was about €50 for a first class ticket if purchased in advance, and it's just a one hour and 20 minute ride from London's Waterloo station to Southampton Central.

The train is very efficient and fast. England's roads are notorious for traffic delays, and the train is a great alternative. 

Train ride in England

One downside to taking the train is the lack of space for luggage. Regular size luggage that you would check on an airplane do not fit in the overhead bins, and the only recourse was for everyone to shove their luggage in the boarding area between the doors. If I was taking my family, I'd probably have to opt for a car service because of how much luggage we typically have.

Once I arrived at Southampton, it was a short 5 minute taxi ride to where Anthem of the Seas was docked.

Anthem of the Seas in Southampton

While boarding was delayed, the process went very smoothly once it got started.

At first, I was surprised there was no special line for suite guests and Pinnacle Club members.  But it really did not matter, as they efficiently moved guests through security and check-in. The claim that Brits love to queue definitely seems to be true!

What made the process smooth was there were multiple points for the staff to check guests in, both before and after security. Even though no one was verifying anyone's check-in time, the crowd wasn't large enough to overwhelm the staff.

It took me probably 10 minutes at the most to get from curb to ship, and most of that was because I seem to always pick the longest security line, every time.

Muster stations

To Royal Caribbean's credit, once onboard the ship, the embarkation day experience was quite consistent.  Muster stations were open to quickly take care of the emuster check-in, and then it was off to lunch.

Outdoor seating at Windjammer

I opted to lunch at the Windjammer buffet, primarily because I wanted to enjoy my food outdoors. On most Quantum Class ships, there is outdoor seating at the rear of the Windjammer, and I loved the pleasant temperatures and cool breeze.  The high temperature was in the upper 60s and it was partly sunny. That's like summer weather in England.

While the check-in process was super smooth, the one area that baffled me was when staterooms would be ready. Unfortunately, cabins were not ready until 2:30pm.  Usually cabins are ready by 1pm, or 2pm at the very latest.

Waiting for cabins to open

I'm guessing Anthem was delayed in getting into port and that backed everything up. Luckily, it did not impact the check-in process too much, but cabin attendants needed more time.

I actually went down to check if the rooms were ready at 1:30, 2, and then finally 2:30.  It took to exactly 2:30 for the cabins to be open to guests.

 

For this cruise, I booked a standard balcony cabin on deck 7. It's pretty much like any balcony cabin I've stayed in on other ships, and I especially like how much storage space and extra outlets Quantum Class cabins have. Back in 2015 when Anthem launched, this was a really big deal.  Now, we all expect it.

 

One difference you'll notice in this cabin is the electric kettle.  On cruises from the United Kingdom, all cabins have an electric kettle in the cabin by default so passengers can make their own tea.

A quick power nap later and we were off to begin out journey.

On this itinerary, we'll visit four ports of call: La Rochelle, France; Bilbao, Spain; La Coruna, Spain; Le Havre (Paris), France.

I wasn't sure where I wanted to eat dinner tonight, and decided to take the easy option and go to the Windjammer. If I'm being honest, I looked at the Main Dining Room menu and saw no French Onion Soup, so I skipped it.

Asian food

The Asian stir fry station in the Windjammer alone made it the right choice.

After dinner, it was time to head to the casino for some luck. 

Since I've already attained Prime status in the Casino Royale program, I'm not chasing points on this cruise and decided to play craps.

Casino

Table games, such as craps, are fun, but don't pay out points as well as slot machines do.

I ended up playing with the same money I started with for about two hours, and ended up doubling my money. Not a bad start to my cruise!

Tomorrow is a sea day as we head south.

Spotted: Long awaited Royal Caribbean dining package update rolled out

In:
26 Aug 2024
By: 
Elizabeth Wright

It's about to become easier to book restaurant reservations on a Royal Caribbean cruise.

UDP-Reservation-Hero

Royal Caribbean passengers with the Ultimate Dining Package (UDP) may soon be able to book specialty dining reservations in advance. 

Historically, being unable to make specialty dining reservations until embarkation day was the biggest draw of the UDP. Now, Royal Caribbean is rolling out a feature allowing passengers to make all their reservations before paying for the package through the Cruise Planner

Nicole Pantalena first shared the update in the Royal Caribbean Dining Facebook group, saying, "The website now allows you to make all reservations for the UDP at [the] time of purchase!!"

Pantalena clarified that she's on the December 2 sailing on Allure of the Seas, as other users didn't see any changes to their Cruise Planner. She also stated that she couldn't make reservations for the UDP in advance for her Anthem of the Seas cruise next year. 

UDP-Reservations-Spotted
(Photo shared by Adam Balaban)

Adam Balaban commented he was able to access the new reservation portal; however, he is also sailing onboard Allure of the Seas in December, indicating this feature may just be a test on Allure

There's no official word on this new feature, nor when other ships may have the option.

Before adding the package to the cart, the new booking portal would allow passengers to make reservations for each day of the cruise, eliminating the need for a courtesy reservation on the first night. 

Read more: How does specialty dining work on Royal Caribbean?

This new feature makes it significantly easier to get reservations instead of running around on embarkation day to make them.

Change announced last year

Chicken n Waffles at Mason Jar

While brainstorming potential ways to make the embarkation day experience easier, Jay Schneider, Royal Caribbean's Senior Vice President and Chief Product Innovation, explained that they'd be making all of Royal Caribbean's dining packages reservable through the website, so passengers wouldn't have to worry about making reservations on day one. 

Rather than rushing onboard and heading to a specialty restaurant to confirm their dining plans, guests can make their reservations from the comfort of their homes, allowing them to have the same experience as passengers who book individual reservations. 

Not only does this make embarkation day more relaxing, but it gives cruisers with the UDP more options for dining times, as they're typically stuck choosing leftover reservations. 

Giovannis food

In addition to reducing guests' "angst," the change will help improve the flow of traffic in public areas onboard. Schneider's team discovered there's "a lot of heavy lifting" in the Royal Promenade, and by letting passengers make UDP reservations online, that's one less booth they'll have to visit. 

Read more: Royal Caribbean will make specialty restaurants reservable pre-cruise if you have a dining package

What is the Ultimate Dining Package?

Goat Cheese Salad

Royal Caribbean's Ultimate Dining Package lets guests eat at specialty restaurants for brunch, lunch, and dinner each day of their cruise. Instead of booking each reservation separately, it's typically more economical to purchase the UDP, especially if you plan on dining at multiple specialty restaurants throughout your cruise. 

With the UDP, you won't have to worry about paying for restaurants with cover charges, as nearly every eatery is included in the cost. Note that certain restaurants have an upcharge, such as Izumi Hibachi ($15), Chef's Table ($49.99), and Empire Supper Club ($130).  

Some specialty restaurants have á la carte menus, meaning you only pay for what you order, rather than a set charge for a multi-course meal. 

izumi-sushi

Depending on the restaurant, you'll receive a pre-determined food credit. At Izumi Sushi, for example, you're given $39.99, $20 at Playmaker's, and $10 at Izumi in the Park. 

The UDP doesn't include premium items in the Main Dining Room, the Taste of Royal experience, Celebration Table, or Chops Grille premium cuts. 

Moreover, the price varies based on factors like the length of your cruise, itinerary, and ship. For example, the UDP costs $174.99 per person on my upcoming Vision of the Seas sailing and $302.99 on my Icon cruise in March 2025. 

dessert-symphony-wonderland

There's no penalty for canceling and rebooking the package if you notice the price drops before your cruise, similar to the Deluxe Beverage Package.