Royal Caribbean Blog

Royal Caribbean revolutionized the cruise industry with an easier safety drill, and is now looking to take it one step further with a new patent aimed at alerting passengers there is a drill they need to participate in.

The new emuster drill is already available on Royal Caribbean International and Celebrity Cruise ships that have restarted sailings. This new drill replaces the traditional one where guests would have to stop everything they are doing and line up and hear about safety protocols.

Instead, guests have a window of time to conduct the drill via their smart phone.

Royal Caribbean Group recently filed a patent with the United States Patent and Trademark Office for "Guest Quarters Coordination During Muster".

This patent seeks to do two things:

• Alerting passengers in their cabin that a muster event has started
• Displaying the muster location on the television display

The patent would cover an additional way to alert guests they need to complete their muster drill, as well be more easily notified they need to report to their muster station.

On the television, there would be a computed navigation path from the cabin to the retrieved muster location, selecting one or more turn by turn directions for the path, selecting landmark disposed within the path and displaying the muster location, a graphical image of the computed navigation path in the television display, at least one of the turn by turn directives and the landmark on the television display.

Traditionally on cruise ships, a muster drill is performed at the beginning of the cruise before the cruise ship departs or shortly thereafter.

During the muster drill, each individual passenger reports to an assigned muster station--a specific location on the vessel. A crew member then confirms the presence of each passenger expected to be present at the specific location during the muster drill so that all passengers may be accounted for in the event of an actual emergency and a resultant actual muster.

The muster process is particularly important because in the event of an emergency, all passengers can be accounted for and the location of the passengers managed relative to a location of an emergency condition aboard the vessel. 

In its filing, Royal Caribbean determined that even with the best safety drill information provided earlier, the reality is during an emergency condition--even a minor emergency--general confusion may arise simply owing to the complexity of size and architecture of a vessel and the mass movement of so many passengers to different locations within a short period of time. 

Because of this confusion, it can be confusing for some--particularly the elderly and children--both of whom often require additional assistance locating and moving towards assigned muster stations.  The foregoing difficulties may be compounded when the muster event occurs during nighttime when passengers awake from sleep and may not be completely aware of unfamiliar surroundings. 

As a result, Royal Caribbean came up with this idea for a guest quarters coordination method during muster.

The next time you go on a Royal Caribbean cruise, expect to be able to use the guest-to-guest chat feature onboard.

One of the projects Royal Caribbean was working on during the cruise industry shutdown was getting its chat feature ready to be used on all ships, and going forward, the cruise line says it will be available in the Royal Caribbean app when you sail.

While on Freedom of the Seas, Royal Caribbean Group Chief Product Innovation Officer Jay Schneider confirmed the chat feature is ready for use fleet wide, "As we bring every ship back, every ship, will have chat."

In fact, Mr. Schneider said the chat feature was ready to be roll out to the fleet just before the global health crisis forced all the ships to shutdown.

There is a cost to use the chat feature, which is $1.99 per guest, per day. You do not need to purchase internet access in order to use the app features in the app. In fact, you can use the app on a tablet or other non-cellular device.

Chat has been something Royal Caribbean has been working on since at least 2019, with it being in a beta test on Harmony of the Seas and Allure of the Seas. 

The chat in Royal Caribbean's app works very similar to other texting apps you may have used in other apps.

Royal Caribbean's chat offers one-to-one guest chat, along with group chats.

Once onboard the ship and logged onto Royal Caribbean's Wi-Fi  network (no internet package required to use the app), other guests will show up as offline or online but are only online if they have the app opened and to the “chat” window.

If your travel agent linked your reservation before sailing with a friend or family the will automatically show up in your list of contacts. You also have the option of adding other guests.

Royal Caribbean's app is available on the iTunes App Store and Google Play Store.

With new features and capabilities coming to Royal Caribbean's app as a result of ensuring health and safety are the top priority. This includes a variety of new changes:

• Enforced check-in times at the cruise terminal
• Muster 2.0 enhanced safety drill
• Digital Key and stateroom controls
• Wellness check and health questionnaires 

Dependency on the smart phone app has never been greater because so many new features are being incorporated onto it.

With Freedom of the Seas sailing from the United States, the state of enthusiasm for cruising's return is matched only by the amount of questions people have about what it is like to be onboard.

I shared my first look at what it is like to cruise on Freedom of the Seas, but I wanted to answer as many questions as possible from RoyalCaribbeanBlog readers on our Facebook page.

Keep in mind the protocols and requirements for cruises on Freedom from Miami in July may be different for other months and/or ships.

Do they still have the buffet?

Yes, the Windjammer Buffet is open for breakfast and lunch (not for dinner until they start allowing more guests onboard).

There are two major differences to the Windjammer:

1. The staff serves you the food
2. A crew member scans your SeaPass card when you come in because there is a limit to how many people can be in the Windjammer. If they reached that limit, they would turn guests away until it changes. Alternatively, you could make a reservation.
   1. So far, reservations have not been necessary with the small amount of guests on this sailing.

What are the rules for Adventure Ocean? Reservations? How many hours do you get per child?

There is limited capacity for every Adventure Ocean session, which means parents need to sign up their kids for a time slot.

Unlike on Adventure of the Seas where they give you hours to use, on Freedom, parents get a 4 sessions per sailing to book once onboard. The idea is to give everyone an equal opportunity to get time for their child.

Kids must wear masks while in Adventure Ocean.

How are they distinguishing being the vaccinated and unvaccinated passengers?

Vaccinated guests are given a wristband to wear around the ship, while unvaccinated guests have no wristband and get a hole punched in their SeaPass card.

You can read about how someone that is vaccinated can volunteer to disclose they are vaccinated.

If you have an unvaccinated child under 12 with you can they come with us into the vaccinated areas if all the adults are vaccinated?

No, since they are unvaccinated, you would have to follow the unvaccinated rules for designated venues that are off limits to unvaccinated guests.

Of course, when the child(ren) is not with you, you could go to any vaccinated space.

What percentage of the time are passengers forced to wear masks. 

Indoors, all guests (vaccinated or not) wear masks in public areas unless they are:

1. In their stateroom
2. Fully vaccinated and in a designated vaccinated area
3. Sitting and actively eating or drinking

No guests have to wear a mask outdoors, such as on the pool deck.

For a vaccinated passenger, that basically means you are wearing a mask when walking around inside.  In practice, when you get to where you are going (restaurant, lounge, other venue), you can usually remove your mask.

Are the crew still wearing masks?

Yes.

We have been assigned a 1:00 check-in for a Jr Suite. Can we arrive early and go to the lounge, or do we need to stick to the 1:00 sharp check-in time?

They are still being very strict about the check-in times and enforcing them in order to ensure the terminal does not get overcrowded.

Per Royal Caribbean, there are no pre-arrival lounges to use, so plan to arrive at your designated check-in time.

Does the stateroom attendant still come in twice a day? If so, do they wear gloves and change them out?

Yes, there is still daily stateroom service and turndown service each evening.

I don't believe they are wearing gloves, but crew members practice a great deal of personal hygiene, including rigorous hand sanitization.

Do you "feel" the differences, pre-Covid vs. now?

The major differences that I feel are the lack of crowds due to limited capacity, and face mask requirements.

Overall, the cruise experience retains that fun feel it had before things shutdown, which means it still feels like you are on a cruise. The core elements are all still there.

Just like on land, there are some adjustments we have all made to adhere to new health requirements.

Since my wife doesn't drink alcohol can she give me her 4 Diamond drinks?

Yes, you just need your wife's SeaPass card to do that.  

Can unvaccinated children under 12 eat in specialty dining with vaccinated adults?

Yes, but with two exceptions:

• Chef's Table
• Izumi Hibachi

Do you think the Windjammer will re-open for dinner? 

Yes, Royal Caribbean executives have said it will re-open for dinner once there are more passengers onboard.

It is not quite clear yet what threshold the limited capacity onboard would have to reach, but it seems to be at least 50% occupancy.

Do they have extra masks when you go inside?

There are not masks available to pick up as you walk inside the ship from an outside area, but Royal Caribbean does have disposable masks they give you in your room on the first day.

It is primarily your responsibility to pack enough masks for your sailing.

Do you still leave cash tips at bars or are they attempting to be cashless?

Cash tips are still permitted.

How are they monitoring the masks?

Crew members will politely remind guests to put on or fix their mask if they notice a passenger not wearing one. Quite often it is a case of forgetting to put the mask back on after being outdoors.

Are the lounge chairs around the pool spaced further apart?

Yes, to some extent they are spaced a bit further apart than before. It looks like they don't mind chairs within a traveling party to be together, but other groups to have some space.

Can the WOW bands be used on Freedom of the Seas?

No, Royal Caribbean did not extend WOW band support to Freedom.

Royal Caribbean posted its health protocols for cruises sailing from Florida in August 2021 and there is no mention of face masks.

Whereas the protocols for cruises from Florida in July specify face masks must be work while in the cruise terminal and inside the ship, no such policy is listed for August sailings.

Royal Caribbean has not announced anything specifically to declare masks will not be necessary. Essentially, a face mask policy for August sailings is conspicuously missing.

August protocols for Florida sailings as seen today

At least one executive hinted at an upcoming federal policy change.

While speaking to members of the media at Perfect Day at CocoCay on Sunday, Royal Caribbean International President and CEO Michael Bayley said he is expecting a new update from the U.S. Centers for Disease Control and Prevention (CDC) regarding masks.

Mr. Bayley said he was expecting an update from the CDC that would allow a cruise ship with at least 75% vaccinated guests onboard to not require fully vaccinated guests to have to wear masks while indoors.

Having lunch at the Coco Beach Club on on @RoyalCaribbean’s Perfect Day at CocoCay. Michael Bayley just stopped by the table to tell us they’re expecting a #CDC announcement soon to waive onboard mask mandates. #cruise #cruises #cruising #royalcaribbean #royalcomeback #travel pic.twitter.com/uqlRJWkyy6

— Ashley Kosciolek (@SlyJabroni) July 4, 2021

He did not say exactly when this new CDC update might occur, but it seemed more likely to be sooner than later.

Currently, CDC guidelines require all guests 2 and older to wear masks unless they are actively eating or drinking. The CDC does make allowances for guests to remove their masks in venues and events dedicated to fully vaccinated parties.

Under the July protocols on Royal Caribbean's website, the cruise line says it expects an update from the CDC, "In the coming days, we are expecting updated guidance from the CDC on mask policies for vaccinated guests in shared spaces and will update you at that time."

A Royal Caribbean spokesperson indicated the full list of August protocols are not yet on the website, "We have not released our protocols for August sailings yet and just posted details on the vaccine and testing policies since it was related to insurance."

"We anticipate that August protocols will be very similar to July. That being said, we are hopeful that the CDC changes the mask policy soon."

On Royal Caribbean's sailings from The Bahamas on Adventure of the Seas, masks are not required to be worn onboard among fully vaccinated passengers, although unvaccinated passengers are required to wear masks.

In the meantime, Freedom of the Seas has restarted sailings from Miami, and all guests are required to wear a mask while indoors.

To reduce the need to wear masks among vaccinated guests, Royal Caribbean set up certain venues to be fully vaccinated zones, where masks are not necessary. This includes place such as the casino, various bars and lounges, specialty restaurants and more.

The last Royal Caribbean cruise ship to get upgrades as part of the Royal Amplified program, and I got a chance to check out the changes firsthand.

Right before the cruise industry shutdown, Freedom of the Seas received a $116 million upgrade with new features and amenities.

Freedom had just one sailing with guests before everything shutdown, so most of the changes were not highlighted very much. 

With Freedom of the Seas being the first cruise ship from Royal Caribbean to restart sailings in the United States, we have a chance to look at all the changes.

Whenever a cruise ship gets an upgrade, the pool deck always gets the most noticeable changes because of how prominent and popular these new offerings are.

Royal Caribbean added the Perfect Storm duo of high-speed water slides to the back of the ship.

Not only did the waterslides get added, but the entire pool deck was revamped with a resort-style Caribbean poolscape.

This concept was first rolled out on Navigator and Oasis of the Seas, and it updates the look and feel of the pool deck.

The Lime and Coconut is a major part of the pool deck,with a multi-deck lounge and bar scene to enjoy.

The H2O Zone was also replaced with Splashway Bay aquapark.

Boleros is not new to Freedom of the Seas, but the look has been updated.

Right next door is a massive Playmakers space, which where the old photo gallery area.

Having been to many Playmakers locations, this one is enormous, with ample seating, and likely more televisions than people.

There are also a lot of new dining venues on Freedom of the Seas, including the cruise line’s first Giovanni’s Italian Kitchen, Izumi Hibachi & Sushi, and El Loco Fresh.

Here are some other photos from around Freedom to enjoy.

Freedom of the Seas is offering 3-night weekend and 4-night weekday summer cruises from Miami.

After 15 months, the first Royal Caribbean cruise ship is sailing from the United States.

Royal Caribbean's Freedom of the Seas is departing Miami today to begin a short 3-night weekend cruise, but the significance of her sailing is far more important than where she goes.

The cruise industry has been mostly shutdown since 2020, and while a couple of other ships have restarted around the world, all eyes have been focused on cruising's restart in the United States.

On Freedom of the Seas from Miami, Royal Caribbean will allow vaccinated and unvaccinated guests, although there are different rules about where you can go if you are unvaccinated. 

Before the cruise, Royal Caribbean gave passengers the choice of volunteering that they are vaccinated.  If you do not wish or skip showing proof of vaccination at check-in, your SeaPass card will be punched with a hole.

The health protocols in this post are for Freedom of the Seas sailings from Miami in July, and the cruise line has emphasized that protocols will vary depending on the ship and departure port. Moreover, protocols could change for Freedom of the Seas as various health organizations and the federal government changes requirements and recommendations.

The line has made some bars, lounges, restaurants, and events for vaccinated guests only, with no masks required. This includes:

• Chef’s Table
• Izumi Hibachi & Sushi
• R Bar
• Schooner Bar
• The Pub
• Viking Crown Lounge
• Solarium Bar
• Solarium Pool
• Casino Royale 
• Casino Bar
• Vitality Spa

Each scheduled event is designated if it is available to vaccinated guests only or not.

Unvaccinated guests will also need to pay for additional Covid testing.

Upon check-in, if you volunteered the information that you were vaccinated, you will be asked to show your vaccination card, at which point you will get a wristband to wear during the cruise to indicate to guests and crew you are vaccinated.

Unvaccinated guests will not have a wristband, and will get a hole punched in their SeaPass card.

In addition, masks are required to be worn in the cruise terminal and inside the ship for vaccinated or unvaccinated guests.  No masks are required outdoors.  

One major difference between Freedom of the Seas sailings from Miami and Adventure of the Seas sailings from The Bahamas is vaccinated guests need to wear masks while indoors onboard Freedom, whereas vaccinated guests do not have wear masks indoors on Adventure.

Around the ship, the designated areas for vaccinated guests have signs to remind guests of which areas are off limits.

Children's programming in Adventure Ocean and the teens club are operational, with limited capacity in the clubs to ensure the area does not get too crowded.

Revamped Adventure Ocean

Teen club

The vaccinated spaces have signs, and are even roped off in some cases, to mark areas available to vaccinated guests.

New muster drill

Perhaps the best new change is the refactoring of the cruise ship safety drill.

Instead of lining up at your muster station at a designated time, guests can now do the drill on their smart phone, tablet, or stateroom television.

Guests watch a short safety information video, listen to what the emergency alarm sounds like, and then go downstairs to their muster station to verify they know where it is.

The new muster drill is significantly faster, less burdensome, and does not require the entire ship to shutdown while everyone does the drill.  This is a very welcome change for guests, and an incredibly simple process to follow.

Dining

The dining options onboard are similar to what they were before the cruise industry shutdown.

There is still a buffet available for breakfast and lunch (they are closed for dinner), with a few different rules.

The buffet is full service instead of self-service, so the crew members will serve you the food.

In addition, there is limited capacity in the Windjammer.  Guests can make a reservation for a time, or simply walk up and see if there is space.  On our Adventure of the Seas sailings last week, there was never an issue with getting into the Windjammer.

In the Main Dining Room, there will be designated areas for vaccinated and unvaccinated reservations to dine separately.

My Time Dining will not be available to unvaccinated guests. 

How is it being on a cruise ship with the new protocols?

The overwhelming question everyone wants to know is what is it like to be on a cruise ship with the new rules in place.

As someone that is fully vaccinated, there are more areas available to enjoy and no restrictions.

The most noticable difference is the mask mandate while indoors (no masks required outside), which is far from ideal considering mask requirements for vaccinated people at home are eroding quickly in most restaurants, theme parks, hotels, and supermarkets.

Having been onboard for less than a day, my early thought is I will spend more time thinking in advance where I will go next, rather than leisurely walking around to explore.  That way, I can reduce the time needed where I am required to wear a mask.

Moreover, the limited capacity onboard (around 1,000 passengers on this sailing) means no lines or waiting for popular activities and attractions. 

But at the end of the day, being back on a cruise ship feels great. As a Floridian, being able to drive to a ship instead of flying is a welcome return.

Many cruisers I spoke to onboard are equaly eager to be back onboard and relish the opportunity, masks or not.

Others may find the rules too much at this time, and wait things out a bit longer until protocols change.  Royal Caribbean has said it expects government requirements to change regarding health protocol requirements, including possibly masks.

Based on sales, there is strong demand for cruises this summer as many flock to get back to travelling.

I will have regular updates throughout this sailing to provide a look at what the first cruise ship to sail from the United States looks and feels like.

Whether you are cruising from Port Everglades or PortMiami, there is no shortage of hotels in South Florida to consider, so I decided to try out the Hyatt Centric Las Olas Fort Lauderdale so that I could be near one of the best things to do in Fort Lauderdale.

In my opinion, a hotel super closer to the port your ship sails from does not matter much since you will have to take some form of transportation to get there.  Moreover, I would rather be close to something fun to do near my hotel that I can walk to the night before the cruise.  

The Hyatt Centric brand is a selection of hotels located near popular destinations. The idea is these full-service hotels are close enough to the action, and Los Olas Boulevard is a Mecca of shopping, dining, and nightlife.

You will find boutiques, galleries, specialty stores, and a lot of dining. It is the perfect spot for the night before your cruise when you want to take in an evening that is easily walkable.

The Hyatt hotel is about 5 blocks or so from where the Los Olas experience begins, so it is about a 5 minute walk from the entrance to the hotel.

The hotel is right in the middle of downtown Fort Lauderdale, surrounded by office buildings, restaurants and more.  

Amenities include a polished restaurant/cocktail lounge and a 24-hour fitness center, plus a rooftop pool with a bar. Breakfast and parking are available.

The hotel is brand new, having opened in 2020 and it still looks like the ribbon cutting ceremony was last week.

For this stay, I booked a King Bed Skyline room.  In addition to the proximity to everything to do in Los Olas, rooms offer views of Fort Lauderdale to enjoy.

The room is what Hyatt calls "minimalist", and features Wi-Fi, flat-screen TVs and mini fridges, as well a coffeemaker.

It makes good use of the space offered, and the shower is quite large.

For two people, there is more than enough room.  Staying in this hotel is kind of like booking an inside stateroom: you are mostly using it to sleep and shower, because otherwise you will be out and about.

Being a new hotel, everything was clean and I loved there are small touches you find in newer hotels, such as lots of plugs near both sides of the bed, as well as a USB plug.

Getting in and out of the hotel was a snap, and I really enjoyed being able to explore Los Olas Boulevard for a bit without needing to take a taxi.

My rate was $230 for the night (before taxes and fees), so it is not the cheapest hotel in Fort Lauderdale, but hardly on the expensive side either.

• Driving time to Port Everglades: 15 minutes with traffic (4 miles)
• Driving time to PortMiami: 45 minutes with traffic (29 miles)

If you want a clean and well-appointed hotel that is near plenty of shopping and dining that you can easily walk to, the Hyatt Centric Las Olas Fort Lauderdale is a great choice.

Royal Caribbean is offering up to 35% off certain Cruise Planner purchases during its 4th of July Pre-Cruise Celebration sale.

The Fourth of July sale applies to new purchases made July 2, 2021 – July 7, 2021 on select sailings departing July 11, 2021 – July 15, 2022. 

Here is what is included during the sale:

BEVERAGE: Up to 40% off

• Classic Soda Beverage Package: 30% off onboard prices.
• Classic Soda Beverage Package + VOOM Surf & Stream 1 Device: Discount varies by ship.
• Dasani Water Cans: 40% off onboard prices.
• Deluxe Beverage Package: Discount varies by ship
• Deluxe Beverage Package + VOOM Surf & Stream 1 Device: Discount varies by ship.

SHORE EXCURSIONS: Up to 25% off

• Shore Excursions: Discount varies by ship

INTERNET: Up to 50% off

• The Key: Discount varies by ship.
• VOOM Surf + Stream Voyage Package 1, 2, 3, 4 Device(s): Discount varies by ship.
• VOOM Surf Voyage Package 1, 2, 3, 4 Device(s): Discount varies by ship.

DINING: Up to 60% off

• Unlimited Dining Package on 3N – 9N sailings: Discount varies by ship.

ACTIVITIES: Up to 20% off

• All Access Ship Tour (Excludes Grandeur of the Seas)

Gifts & Gear: Up to 20% Off

• Anniversary Decorations with Champagne
• Happy Birthday Decorations with Chocolate Cake & Strawberries
• Happy Birthday Decorations with Vanilla Cake & Strawberries
• Inky Beach Set
• Inky Beach Towel (TicTacToe)
• Inky Travel Set
• Red Wine and Cheese
• Royal Caribbean Beach Towel
• Strawberries with Champagne
• White Wine and Cheese

PHOTO PACKAGES: Up to 70% off

• Photo Packages: From 5 - 100 Print and/or Digital Options: Discount varies by ship.
• Photo Package: Private Photo Session: Discount varies by ship.
• Photo Package: Picture This Private Studio: Discount varies by ship.

To check if your sailing has this new offer available, log into the Cruise Planner on Royal Caribbean's web site look for any available offers. Keep in mind that not all sailings may see the sale applicable, nor are all offers significantly cheaper than previously posted.

If you spot a better discount on something you already pre-purchased, you should be able to cancel the purchase and then re-purchase the same item under this promotion.

More helpful information

• Should you buy pre-cruise purchases now or wait to buy it onboard?
• 45 ways to save money on a Royal Caribbean cruise
• How much should I budget for a cruise?

Royal Caribbean will restart cruises to Alaska this month, and the cruise line has released its health protocols for guests onboard.

The cruise line has released the various vaccine and testing requirements, as well as rules regarding face masks and social distancing.

Serenade of the Seas will restart cruises to Alaska, becoming the first Royal Caribbean cruise ship to visit Alaska since 2019.

Serenade of the Seas will begin sailing on July 19, 2021, and Ovation of the Seas will begin sailing on August 13, 2021.

Serenade of the Seas will sail 7-night cruises beginning in July, with stops in popular ports of call, including Juneau, Sitka, Ketchikan and Icy Strait Point, Alaska, as well as the jaw-dropping Endicott Arm fjord and Dawes Glacier.

Here are the protocols for guests sailing on Serenade of the Seas from Seattle in July. Keep in mind protocols and (and likely will) change.

Vaccines and testing

Vaccination Requirement

All guests 16 years and older are required to bring proof of vaccination, such as the U.S. Centers for Disease Control and Prevention’s (CDC) COVID-19 vaccination record card, with the final dose of the vaccine completed at least 14 days before sailing. 

Testing

At the terminal: Unvaccinated guests ages 2 years to 15 years are required to take a PCR test for COVID-19 when checking in at the terminal.  Registration details for this test will be sent via email in advance. 

Prior to disembarking

Unvaccinated guests ages 2 to 15 years are required to take an antigen test onboard within 24 hours of the end of voyage. Vaccinated guests who require an antigen or PCR test for entry into their destination country may receive one onboard at no charge. Registration details will be provided during the cruise. 

Shore Excursions

 Any unvaccinated guests, including parents traveling with unvaccinated children, must book a shore excursion through Royal Caribbean.

Fully vaccinated parties have the choice of booking a shore excursion or safely visiting the port freely.

All guests are also subject to restrictions and requirements as defined by local authorities in the ports Royal Caribbean visits. 

Masks

When indoors, CDC guidelines require all guests 2 and older to wear masks unless they are actively eating or drinking.

The CDC does make allowances for guests to remove their masks in venues and events dedicated to fully    vaccinated parties.

Masks are not required in their staterooms when they are with their traveling parties or outside on the open decks, unless in a crowded setting.

Social distancing

The entire ship and boarding process has been set up to allow for physical distancing, which is encouraged whenever interacting with those outside of their traveling party.

Dining & Lounges

Dining venues, including the Main Dining Room, will offer spaced seating with sections for everyone and other sections for vaccinated parties only.

My Time dining is not available to guests traveling with unvaccinated children.

If you prefer a buffet, Windjammer will be open, and the food will be served by our crew.

Some bars and lounges will be available only to vaccinated guests.

Other Venues

Theaters and activity venues will offer spaced seating with options for everyone and for vaccinated guests only. 

Spa services, except those offered in treatment rooms, are available to everyone and the Fitness Center will be open to everyone at designated times.

The Casino will be open to vaccinated guests only.

The Surfside, Fla. condominium collapse is a tragedy that has transfixed the nation, and Royal Caribbean is doing its part to help in the recovery and rescue efforts.

At least 18 people are dead and 145 missing in the South Florida disaster, with an army of rescue workers trying to find anyone else before it is too late.

Royal Caribbean International President and CEO Michael Bayley shared his cruise line is doing what it can to support those rescue efforts.

Photos shared by Michael Bayley/Royal Caribbean

Explorer of the Seas arrived in PortMiami on Thursday to offer accommodation and assistance to the first responders that are aiding the Surfside work.

According to Mr. Bayley, 80 first responders have already taken Royal Caribbean up on the offer, and up to 600 more will stay on Explorer of the Seas for a couple of weeks, including rescue dogs.

Mr. Bayley said the opportunity was made available through working with with different government agencies, including the U.S. Centers for Disease Control and Prevention (CDC), U.S. Coast Guard, U.S. Customs and Border Protection, Miami-Dade County Port Authority and Port Miami.

Photos shared by Michael Bayley/Royal Caribbean

A 13-story condo tower collapsed last week, leaving a giant pile of rubble below. An investigation into the cause has begun, but there are no conclusive answers yet.

It was 13 stories tall and had 135 units. At least half of them collapsed.

President Joe Biden and first lady Jill Biden traveled to Surfside to meet with the search and rescue personnel, first responders and the families of the victims and those still unaccounted for.