Royal Caribbean lifts ban on Chinese passport holders meant to prevent coronavirus spread

In:
10 Feb 2020
By: 
Matt Hochberg

Royal Caribbean announced it has ended the policy that banned guests who held a passport from China, Hong Kong and Macau due to the coronavirus outbreak.

The policy was implemented last week, "in response to numerous ports and governments around the world restricting travel for Chinese passport holders."

There is still a policy in effect that bans any guest who has traveled from, to or through mainland China, Hong Kong and Macau, along with restrictions on individuals who have been in close contact with persons who have traveled from, through or to China, Hong Kong and Macau in the past 15 days. 

The cruise line has the following health screening protocols in place:

  1. Regardless of nationality, we will deny boarding to
    1. Any guest who has traveled from, to or through mainland China, Hong Kong or Macau in the past 15 days.
    2. Any guest who has come in contact with anyone from mainland China, Hong Kong or Macau in the past 15 days. The CDC characterizes contact with an individual as coming within six feet (2M) of a person.
  2. There will be mandatory specialized health screenings performed on:
    1. Guests who are uncertain about contact with individuals who have traveled from, to or through mainland China, Hong Kong, or Macau in the past 15 days.
    2. Guests who report feeling unwell or demonstrate any flu-like symptoms.
    3. Guests presenting with fever or low blood oximetry in the specialized health screenings will be denied boarding.

All guests who are denied boarding due to these restrictions will receive full refunds.

8 things you should know about the Coco Beach Club before you go

In:
10 Feb 2020
By: 
Matt Hochberg

Royal Caribbean just opened the Coco Beach Club at Perfect Day at CocoCay, and it is already a big hit with guests who love having a secluded enclave to enjoy during their visit to the island.

This extra-cost venue is all about providing an exclusive, brag-worthy spot to anyone that values being in a limited-access spot.

Having just visited the Coco Beach Club, you will not want to miss any of these important tips prior to checking it out for yourself.

No tickets needed

If you buy admission to the Coco Beach Club, there are no shore excursion tickets to show.

When you check-in at the entrance, the staff will scan your SeaPass card and be able to see your admission purchase and grant you access.

If you do decide to leave the club to venture around the island, the staff will give you a bracelet to make reentering super simple.

Food is amazing

Royal Caribbean's culinary offerings in the Coco Beach Club are worthy of a specialty restaurant back onboard a ship.

You will not find burgers, hot dogs and other typical island fare here.  Instead, there is lobster, steak, grilled fish, ceviche, babaganoush and plenty more to enjoy.  The menu reminds me of a cross between Coastal Kitchen and Solarium Bistro, and it is so good that you will want to come very hungry to the meal.

Moreover, you can order unlimited entrees at the Coco Beach Club restaurant, so feel free to try a couple of dishes while you are there.

Day beds and loungers are first-come, first-seated

The beach club offers lounge chairs, day beds and in-pool loungers throughout the club and they are available to whomever claims them first.

There are plenty of beach lounge chairs and umbrellas, but if you want an in-pool lounger or day bed, be sure to get to the club as soon as you can.

Book early before it sells out

Royal Caribbean has clearly hit a home run with the Coco Beach Club, because passes to this exclusive area sell out quickly.

If you want to visit, be sure to book a spot as soon as you can prior to the cruise.  

Access Royal Caribbean's Cruise Planner site in the months leading up to your cruise and book a pass to ensure you get in.

Ask to be on waitlist if it does sell out

If you are too late to buy a pass because it is sold out, then you can ask the Shore Excursion desk once onboard about being put on a waitlist.

This happened to me after I booked a cruise at the last minute and passes were sold out.  The Shore Excursion staff on your ship can add you to the waitlist upon request.

Keep in mind that the waitlist may or may not work, but it is the last hope for getting in if it is sold out.

Coffee and tea available in the morning

The Coco Beach Club is the only place on Perfect Day at CocoCay that serves coffee in the morning.

If you hurried off the ship to get one of those day beds by the infinity pool, you will be happy to know there is coffee, tea and Danishes available to enjoy in the morning.

The coffee cart is located to the left of the entrance area as you walk into the Coco Beach Club.

Reservations needed for lunch

The Coco Beach Club restaurant takes reservations for lunch to prevent lines or extended waits to dine.  

There is a staff member throughout the day at the entrance to the restaurant taking reservations, with lunch running between 11am and 3pm.

Stop by there early to secure a spot for your family.

Towels provided

No need to grab towels off the ship, because the Coco Beach Club provides towels for you to use during the day.

In fact, these towels are not the typical blue Royal Caribbean towels. The cruise line came up with a special towel just for the Coco Beach Club, adding to that sense of exclusivity.

8 Tips for your first Royal Caribbean cruise

In:
10 Feb 2020
By: 
Matt Hochberg

If you have your first Royal Caribbean cruise coming up, knowing what to do and which mistakes to avoid will help set you up for a better cruise. 

There are plenty of first time cruise tips I could share, but there are some of important ones that will help you get the most out of your Royal Caribbean sailing.

1. Learn about what your ship offers before you book

There are dozens of ships in Royal Caribbean's fleet, and they are not all the same. Before you book any ship or sailing, It is important to learn about what the ship offers (and does not offer).

A common pitfall among new cruisers is not understanding the features and amenities each ship offers guests, like if there are waterslides, an escape room, or various specialty restaurant choices. There is a great variety among Royal Caribbean's ships in terms of what you can do onboard, and the last thing you want to do is pick a ship that lacks something your family was looking forward to trying.

Royal Caribbean's fleet consists of different groupings of ships, known as classes, which means these ships have a similar design and a few common activities. The larger the ship, the more options the ship will offer.  However, size is not everything, so you should focus on which activities, things to do, and places to dine are available on a given ship.

The ships with the most variety of activities tend to be the newest ships, which includes Oasis Class and Quantum Class ships.

The Radiance or Vision class ships are significantly smaller, but also offer a more low-key experience at a much lower price.  The mid-sized Voyager Class ships have recent been updated and represent a great middle-ground in terms of value and amenities.

The important takeaway is to be certain what the ship has onboard so there are no surprises during your vacation.

2. Reserve as much as you can before the cruise

Royal Caribbean allows guests to reserve specialty restaurants, spa times, and shore excursions online in the weeks and months prior to the cruise. 

Advanced reservations for shows and activities tend to go quickly since they are complimentary, and easy to get. Specialty restaurants can sell out for the popular times, especially on holidays.

Logging onto Royal Caribbean's Cruise Planner site will allow you to get in on these options and hopefully secure a spot for yourself before the cruise begins.

More than just convenience, booking WiFi, drink or dining packages before your cruise wil absolutely save you money.  Royal Caribbean regularly discounts these offerings before the cruise, compared to the price onboard.

Moreover, booking all of these options before the cruise means you will spend less time on the ship rushing around making reservations.

3. Check-in for your cruise online

You are able to check-in for your cruise via Royal Caribbean's app and this not only saves you time in the port, but will get you onboard faster.

Royal Caribbean designed its app to provide a simple way to provide all the necessary information you will need to provide.  In fact, after completing the online check-in, you can arrive to the port and simply show your SetSail Pass and identification and get onboard faster.

If the app supports it for your sailing, be sure to scan your passport via the app, take a selfie photo and enter all the information necessary in order to expedite the first day process.

4. Try the signature activities during less popular times

Whether you want to try the water slides, zipline, North Star or any of the other popular activities on your Royal Caribbean cruise, the key is take advantage of lower lines during off-peak times.

One of the best times to experience the water slides, Ultimate Abyss or FlowRider is on embarkation day. The first day of your cruise is a busy one, but most guests do not bring a bathing suit with them in their carry-on bags. After getting onboard, you can change into a bathing suit in a public restroom and enjoy short waits for these types of attractions.

In addition, I have found lower lines for signature activities in the evening, around dinner time.  Right around 5pm or so, many guests start heading back to their rooms to prepare for dinner and other nighttime fun.  As a result, there are a lot less guests looking to climb the rock climbing wall, or go up on North Star.

Another option is to try these fun things to do on port days, when most people will be off the ship exploring in town. 

5. Do not miss the shows

Royal Caribbean's entertainment is great, and you should make plans to check out as much of the shows on your cruise as you can.

Royal Caribbean has a reputation in the cruise industry for being a leader, including the premier entertainment onboard their ships.

If you happen to be sailing on Royal Caribbean's newest ships, you will not only find terrific entertainment each night, but also Broadway shows.  Just like the cruise line's original productions, the Broadway shows are complimentary.

Be sure not to overlook the ice skating shows and performances in the main theater. These shows have no additional cost, and are fun ways to enjoy a great act.  Adult comedy shows, game shows and musical productions are just some of the options you can enjoy during your cruise.

I think it is important to give shows a try, especially shows that take place in the AquaTheater or Studio B.  First time cruisers may be tempted to skip these shows, since they seem a bit odd or different, given their location.  However, missing these shows would be a mistake, as they offer phenomenal and different displays not easily matched on land.

6. Sign kids up for Adventure Ocean

You will want to register your kids for Adventure Ocean on the first day of your cruise. Signing them up is a simple process and goes quickly, plus it allows the kids  the opportunity to exploring Adventure Ocean and meeting the counselors.

Registration times for Adventure Ocean will be posted in your Cruise Compass, as well as on the door to any Adventure Ocean room.  Once inside, kids can check things out while parents fill out a quick form. Even if your kids are uncertain if they will go to Adventure Ocean, registering them is quick, and it makes for less time wasted later on in the cruise. You may also find an Adventure Ocean table set up elsewhere on the ship to provide details about what Adventure Ocean is, and offer documentation on what kind of activities will be offered.

If you child is less than 36 months old, she/he can be registered for the Nursery. The Nursery will also allow parents to reserve some time in advance, so be sure to review what to expect when booking nursery time.

7. Learn about the ports you will visit

Something else you should do before your cruise begins is learn as much as you can about the ports you will visit.

Shore excursions are a popular means of seeing the area in and around the port you are visiting, and it is what makes cruising such a compelling way to travel.

The Internet is a wealth of information for figuring out the best activities to do in every port your cruise will visit.  Researching in advance will give you the chance to figure out what your group can do and what may be available.

"Winging it" can be adventurous but being informed about your choices in advance gives you a major advantage, especially if you're interested in an activity that has limited capacity.

8. Going to Perfect Day at CocoCay?

Perfect Day at CocoCay is Royal Caribbean's private island in The Bahamas, and it is an incredible bit of paradise to enjoy.

If you are visiting Perfect Day at CocoCay, here are a few quick tips for an awesome day.

  • Pre-book! The word is out on the awesome things you can do at Perfect Day at CocoCay, and if you are interested in a cabana, Coco Beach Club access or water park tickets, book it all before your cruise as soon as you can.  These things can, and often do, sell out before the cruise begins.
  • A lot is included: there is a lot of fun things to do that costs absolutely nothing extra. You can walk around Perfect Day at CocoCay without paying extra.  Just like any port of call, you can walk off the ship and explore on your own. There are beaches, a giant pool and plenty of food to enjoy without any extra cost.
  • WiFi & Drink Packages work on the island: Many first time cruisers are surprised to hear that any WiFi or drink packages purchased on their cruise will also work at Perfect Day at CocoCay. There is no additional charge to use your internet or beverage packages on the island, so it is added value for anyone visiting.

Bonus: Use a travel agent to book your cruise

If you have not book a cruise yet, one of my favorite tips is to use a good travel agent.

A good travel agent that specializes in cruising can really help make your first Royal Caribbean cruise a big success.  They will help navigate you throughout the whole booking process and be your guide to what makes the most sense for your family.  Early or late dinner? Travel insurance or not? Which day to arrive? These are all great questions that require personal input.

When it comes to making changes to your reservation, such as pricing out different staterooms, changes in fares, adding more people to your reservation or anything else requiring speaking with Royal Caribbean, the hold times for the phone can be downright awful.  But a travel agent will do all that leg work for you.

 And did I mention travel agents cost you nothing to use?

Royal Caribbean Post Round-Up: February 9, 2020

In:
09 Feb 2020
By: 
Matt Hochberg

Happy weekend! We hope you are having a wonderful weekend, now it’s time to kick back, relax, and catch up on another week of Royal Caribbean news!

We had a chance this week to check out the brand new Coco Beach Club at Perfect Day at CocoCay.

The exclusive beach area on Royal Caribbean's private island offers a secluded area where guests that wish to pay extra for upgraded food and service.

Coco Beach Club represents the completion of the original Perfect Day at CocoCay plans.

Royal Caribbean News

Royal Caribbean Blog Podcast

The 340th episode of the Royal Caribbean Blog Podcast is now available and this week, Matt shares a live review of the Coco Beach Club.

Matt visited the brand new exclusive area of Perfect Day at CocoCay to share his thoughts on why you might want to go there.

Please feel free to subscribe via iTunes or RSS, and head over to rate and review the podcast on iTunes if you can! We’d appreciate it.

New RCB Video: Royal Caribbean dining questions I get asked all the time!

Have you subscribed to the Royal Caribbean Blog YouTube Channel? We share some great videos there regularly, all about taking a Royal Caribbean cruise! This week, we are sharing our latest video — Royal Caribbean dining questions I get asked all the time! — and don’t forget to subscribe here.

Category 6V Interior Stateroom on Mariner of the Seas Photo Tour

In:
08 Feb 2020
By: 
Matt Hochberg

There are often photo tours of various stateroom categories on this blog, and today we are looking one of the smallest rooms available on Mariner of the Seas. 

While there are many interior staterooms on Mariner of the Seas, this room stands out because it was one of the rooms added during the 2018 refurbishment, and it features an updated look compared to other interior rooms on the ship.

The photos of this room are from cabin 6137 on deck 6.

The room features 167 square feet of living space, for up to two guests. There is a sofa to sit on the during the day.

There are two twin beds that convert to a Royal King bed.

The vanity area has plenty of drawers and storage space. The drawers have a soft close feature that prevents them from slamming shut.

The private bathroom has additional storage space on the left, instead of behind a mirror.

Royal Caribbean bans Chinese passport holders from its cruise ships due to coronavirus fears

In:
07 Feb 2020
By: 
Matt Hochberg

Royal Caribbean has decided to prohibit any guest holding a Chinese, Hong Kong, or Macau passport from boarding any of its ships, regardless of residency throughout the month of February.

The cruise line announced the stricter rule, in addition to tighter screening policies that were revealed this week.

Additionally, Royal Caribbean has tightened the health screening requirements and the following guests will need to undergo extra screenings to ensure safety at the cruise terminal:

  • Anyone that has been in contact with individuals that have traveled from, to, or through mainland China, Hong Kong, or Macau in the last 15 days.
  • Anyone that feels unwell or demonstrates flu-like symptoms.
  • Any guest presenting with fever or low blood oximetry in the specialized health screening will be denied boarding.

Royal Caribbean feels obligated to institute such stringent rules in order to, "maintain a safe and healthy environment onboard our ships, as well as in the ports we visit."

Royal Caribbean delays Anthem of the Seas sailing after false reports of Coronavirus infections

In:
07 Feb 2020
By: 
Matt Hochberg

Royal Caribbean has delayed the next sailing of Anthem of the Seas by one day due to widespread reporting of Chinese passengers on the previous sailing who were feared to be infected with the coronavirus.

Local media reported on the ship's return to Cape Liberty in Bayonne, New Jersey as cause for concern that a coronavirus outbreak could have been onboard.  In the hours since the ship returned to port, personnel from the Centers for Disease Control (CDC) boarded the ship and conducted screenings, concluding no presence of coronavirus.

While the ship has been cleared by local authorities, Royal Caribbean has decided to delay Anthem of the Seas' departure until February 8, 2020 in order to "reassure concerned guests" that the ship is indeed cleared by the CDC.

Letters courtesy of Emily Hufnal

Royal Caribbean is offering guests a 1-day refund in the form of onboard credit for the missed day onboard, as well as credits for any pre-purchased internet, drink or dining packages.

Royal Caribbean reiterated it is working with medical experts, public health authorities, and local governments to ensure its screening and boarding protocols are working to protect guests and crew.

Royal Caribbean also has taken numerous proactive steps to maintain high health standards. This includes:

  • Thoroughly sanitizing the cruise ship terminal before and after every sailing,
  • Special sanitizing of high traffic areas onboard multiple times a day,
  • Adding extra medical staff on each sailing,
  • Providing complimentary consultations with medical experts for all guests & crew,
  • Plus, the Captain will make two daily announcements during your cruise reminding everyone of how to stay healthy onboard.

Friday Photos - February 7, 2020

In:
07 Feb 2020
By: 
Matt Hochberg

Love Royal Caribbean cruises and the start of the weekend? Then you will love Friday Photos, where we celebrate the start of the weekend with some great Royal Caribbean photos that our readers have shared with us. Sit back, relax, and let's enjoy this week's batch of Royal Caribbean photos!

Our first photo this week is by Jenn U., and it is from the North Star on Anthem of the Seas while docked in Nassau, Bahamas.

Brandy snapped this photo of the sunrise near Labadee, from Oasis of the Seas.

Here is a relaxing photo taken from a beach bed at Perfect Day at CocoCay by Tracie R.

Check out this photo by Mark Hackett of Hubbard Glacier, as seen from the hot tub on Ovation of the Seas.

I love a good sunset photo, and Francine Brown shared this one from Serenade of the Seas.

We go back to Perfect Day at CocoCay with this photo by Spiralqueen of their Chill Island cabana.

Our final photo is from the North Star of Quantum of the Seas while in Fujiyama, Japan. Photo by Gerald Chernicoff.

Thank you to everyone for these wonderful cruise photos.  If you would like to share your Royal Caribbean photos with us, use this form to send them in.  Have a great weekend!

Royal Caribbean updates Wuhan Coronavirus screening procedures

In:
06 Feb 2020
By: 
Matt Hochberg

Royal Caribbean has posted newly updated screening procedures to ensure guests on its ships avoid the coronavirus outbreak.

The new set of screening procedures add onto what was first posted last week.

The cruise line consulted with medical experts and public health authorities to come up with these rules.  As a result, regardless of nationality, any guest or crew member traveling from, to, or through mainland China, Hong Kong, or Macau less than 15 days prior to their sailing will be unable to board any of Royal Caribbean ship.

Additionally, Royal Caribbean has tightened its health screening requirements and the following guests will need to undergo extra screenings to ensure safety at the cruise terminal:

  • Anyone that has been in contact with individuals that have traveled from, to, or through mainland China, Hong Kong, or Macau in the last 15 days.
  • Anyone that holds a Chinese, Hong Kong, or Macau passport – regardless of when they were there last.
  • Anyone that feels unwell or demonstrates flu-like symptoms.

In the past few days, guests with upcoming cruises reported receiving emails and text messages with similar screening procedures outlined.

Royal Caribbean believes these measures will help reduce the potential for the virus to further spread, and will ensure the health of guests and crew. 

Royal Caribbean Chef's Table dinner review

In:
06 Feb 2020
By: 
Matt Hochberg

Royal Caribbean offers guests a variety of experiences, tours and activities and one of their most well-respected offerings is Chef's Table.

Chef's Table offers a guided private epicurean five-course experience with an upgraded menu and wine tasting to a limited number of guests. 

I had never tried it, so on a recent Mariner of the Seas sailing I decided to see what the Chef's Table experience was all about. 

I reserved Chef's Table in advance of my cruise via the Cruise Planner, with the choice of enjoying it on any of the evenings of my cruise.

The evening began meeting at Boleros for a pre-dinner drink, where your waiter for the night welcomes you and introduces you to the other guests who will be dining with you. 

Chef's Table is an experience for around 12 guests. The location and capacity of Chef's Table will vary depending on which ship you are trying it on, but on Mariner of the Seas we dined in the rear of the main dining room between deck 4 and 5.

After everyone arrives, our waiter escorted us to the main dining room and seated us in specific chairs.  On this evening, I was dining with 10 other guests.

The Chef's Table is named appropriately, as the chef comes out from the galley to introduce himself and explain the meal that he and the waiter will be serving you.  

The chef and waiter are dedicated to just your table, and that means a personal and intimate evening of food and drink.

There are six courses in total, each paired with a glass of wine. If that sounds like a lot, it is because it is a lot. You begin with appetizers, move onto the main courses and then end with desert.

Each serving comes with a glass of wine that is matched with the food you are being served. The idea is that the food and drink compliment each other to enhance the flavor of each.

When the evening began, I was not sure what to expect beyond simply a lot of food and drink. As the evening progressed and everyone we were seated with started to open up (the wine greatly assists with this), and the waiter got to know us, the meal began to grow on me.

Discovering different wines and how well one cup can pair with a particular food is a welcome surprise, while the detail and attention given to each dish is equally impressive.

Of the six courses served, the tomato soup was outstanding and arguably the best tomato soup I have ever had in my life.  The branzino, a fish I have mostly tolerated, was excellent as well. In all honesty, each dish was great and I could tell the difference between the food carefully prepared for Chef's Table versus food served elsewhere on the ship.

The wine pairings were a wonderful touch, and as someone who primarily drinks red wine, it was pleasant to try a few different white wines and get a sense of the flavor for each.

Overall, I thought the Chef's Table meal was a terrific marathon of culinary excellence. I am far from a “foodie” or someone that seeks out Michelin rated restaurants, but I could appreciate and enjoy this 4-hour dining experience for the attention to detail and intrigue it presented.

For anyone that is looking for something different to do on a cruise, or perhaps looking for a way to celebrate something special, the Chef's Table is a great choice.