Overtourism by cruise ships? Royal Caribbean CEO fights back

In:
09 Sep 2024

Overtourism is a rising issue around the world, but Royal Caribbean's CEO thinks cruise ships are being unfairly targeted.

Two cruise ships docked side by side

Cruise ships have long been singled out for overtourism, particularly in Europe. However, Michael Bayley, Royal Caribbean's President and CEO, argues people underestimate the value cruise ships bring to the tourism industry. 

Each year, over 20 million people take a cruise, sailing to countless destinations around the globe, from the Caribbean to Europe, Australia, Asia, Alaska, and Hawaii. 

Recently, many ports have begun to reevaluate the impact of the cruising industry in their communities, especially as passenger numbers break pre-pandemic levels. 

A few weeks ago, for instance, protestors in Amsterdam prevented cruise ships from safely docking in port, demanding an immediate cessation of the "destructive cruise industry." 

Amsterdam-Serenade-Blocked-2

During a Q&A session onboard the Ultimate World Cruise, Bayley said cruise ships sometimes become targets of the anti-tourism movement because of misinformation. While acknowledging the concerns, he highlights the positive effects of the industry, stating they're always striving to improve. 

Overtourism fueled by misinformation

Oasis of the Seas and Icon of the Seas

Cruising makes up just 2% of all international travel, yet the cruise industry specifically is targeted as contributing to overtourism by transporting hundreds of thousands of guests to destinations and trying to do "something negative" when it comes to the environment. 

In Europe, for instance, Airbnb is a massive driver of tourism in cities like Barcelona, resulting in protests earlier this summer. Guests dining al fresco in Las Ramblas were soaked with water guns, while locals chanted, "Tourists go home," CNN reported. 

By November 2028, Barcelona plans to end short-term rentals by revoking all 10,101 apartment licenses approved as short-term rentals to help ensure residents aren't displaced by "overtourism." 

Barcelona

Additionally, the Assemblea de Barris pel Decreixement Turístic (Neighborhood Assembly for Tourism Degrowth) published 13 proposals to reduce the number of visitors and create a new tourism model, which includes the closure of cruise ship terminals. 

"...sometimes, cruise ships have a target based upon very little information or misinformation...I think it's incumbent on us to improve as an industry, and as a company, our communication over the impact, both positive and negative, on communities," Bayley explains. 

"There's always two sides to a coin," he continues, "And in relation to the impact, there are some incredibly positive attributes that come from our business." 

Many countries' GDP relies heavily on tourism

According to Bayley, the economic value of tourism goes unrecognized.

"In the Caribbean, for example, which is kind of the center of cruise activity...over 50%, pretty much, of all tourists that travel through the Caribbean come on [a] cruise," he says. 

The Cruise Lines International Association's (CLIA) 2024 State of the Industry Report revealed the economic contribution from the cruise industry to the economy is "enormous," despite cruising making up a small percentage of international travel. 

In 2022, cruising contributed $138 billion to the global economy. Additionally, the industry supported 1.2 million jobs and $43 billion in wages. 2023's results are expected to be published this month; however, the impact is predicted to be even greater because of the increase in passengers sailing in 2023 compared to 2022. 

Read more: The demand for Royal Caribbean cruises is hot

Crew members from 100+ countries

Crew member with a duck

On any Royal Caribbean vacation, crew members are important because they're not just friendly faces you see throughout your voyage. Their dedication and expertise help transform cruises into memorable experiences, ensuring that every detail of the guest experience, from dining to entertainment to guest relations, is handled with professionalism and care.  

"We have generations...of crew members who work with Royal Caribbean," remarks Bayley, "There [are] many onboard the ship today who've sent their kids to college, have made investments, have built a family life, have taken care of their elders, [and] have lived a good life through their association with the cruise industry and with Royal Caribbean." 

Read more: 7 most important crew members to meet on your cruise ship

Advanced technology

MAP

"We've got some of the most incredible technology that we've invested in," says Bayley about Royal Caribbean's environmental initiatives, "[It allows] us to stand shoulder-to-shoulder with pretty much any community anyone here lives in." 

The amount of garbage, for example, transferred from cruise ships to landfills is actually tiny thanks to waste management systems. 

He continues to talk about the work that's going into future fuels: "What is the future fuel? Our new ships are what's called 'hybrid ships,' which means they're capable of using traditional marine oil or [liquefied natural gas]." 

Read more: Royal Caribbean's newest cruise ships will convert waste to energy

icon-lng-tank

When Royal Caribbean began developing today's newest ships, the future fuel was LNG. 7-10 years later, however, he brings up current concerns about LNG, including slippage, which is when gaseous methane escapes into the atmosphere. 

Still, though, LNG's carbon footprint is significantly lower than that of traditional marine fuels, and the concerns are working on being addressed. 

"We are committed to a bright future. We are putting a lot of time and energy and resources into not only our environmental impact but also as it relates to our impact with tourism," Bayley says. 

Royal Caribbean has contributed to local communities 

Labadee

Royal Caribbean is the only cruise line to visit Haiti. Located on the northern peninsula, Labadee offers a stunning blend of natural beauty and adventure—exclusively for guests sailing with Royal Caribbean. 

The private destination helps contribute to the local economy, with a controlled group of merchants given the right to sell souvenirs to cruise passengers in the secured resort area. 

In addition to revenue from cruise ship guests, Bayley said Royal Caribbean built a local school in the community, helping to educate thousands of children. They also built a freshwater and sewage system in the area. 

Royal Beach Club concept art

Similarly, Nassau's Royal Beach Club is being constructed as a public-private partnership between Royal Caribbean and The Bahamas, allowing Bahamians to hold up to 49% equity in the project. 

This initiative is expected to generate hundreds of jobs for local Bahamians, both during the construction phase and once in operation. Over a decade, the venture is expected to have an economic impact of around $1 billion. 

Greece will begin taxing cruise ship tourists

Picture of blue domes in Santorini, Greece

Greece plans on imposing a 20-euro levy on cruise passengers visiting Santorini and Mykonos during the peak summer season to help with overtourism, Reuters reported. 

Though the country relies heavily on tourism, some of the most popular destinations have faced challenges with overtourism, which strains the local infrastructure. 

"Cruise shipping has burdened Santorini and Mykonos and this is why we are proceeding with interventions," said Prime Minister Kyriakos Mitsotakis. 

Panoramic view of Santorini, Greece taken while on a 7-night Greek Isles cruise in July 2024

There are also plans to regulate the number of cruise ships that arrive at the same time in certain ports to help further balance the economic benefits of tourism while preserving the quality of life for residents. 

Read more: Ultimate Greek Isles cruise guide

Royal Caribbean updates: Upgraded benefits for top tier members, free internet in Alaska, Beach Club update & more

In:
29 Aug 2024

Royal Caribbean has announced some exciting changes and updates this week.

From a free WiFi initiative to environmental monitoring at Paradise Beach Club, we have a look at everything you need to know.

Updated Pinnacle specialty dining benefits

Pinnacle logo

An email sent out to Pinnacle members this week announced an update to the top tier specialty dining benefits.

Members of the Crown and Anchor loyalty program who’ve reached the highest level—the Pinnacle—are rewarded with a $25 specialty dining coupon on sailings 5 nights and longer.

These cruisers can use the coupon at any specialty dining venue during 5+ night sailings on Oasis and Quantum Class ships.

Icon of the Seas

Previously, the new Icon Class wasn’t included in the cruise line’s marketing materials, and some guests were told Icon of the Seas wasn’t included in the discount.

Effective from August 30th, 2024, and onward, the Icon Class is now included in the specialty voucher.

Royal Caribbean has also added more specialty restaurants to the stipend.

Couple at Empire Supper Club

The voucher is valid at the following specialty venues:

  • 150 Central Park
  • Empire Supper Club
  • Chef's Table
  • Celebration Table
  • Royal Railway
  • Hooked Seafood
  • Giovanni's Table
  • Giovanni's Italian Kitchen
  • Jamie's Italian
  • Chops Grille
  • Izumi Hibachi & Sushi
  • Izumi in the Park
  • Izumi Omakase
  • Teppanyaki
  • Samba Grill
  • Sabor
  • The Mason Jar
  • Wonderland
  • Wonderland by Da Dong
  • Playmakers
  • Fish and Ships
  • Hot Pot
  • Johnny Rockets
  • Noodle Shop 
  • Sichuan Red
  • Pier 7 
  • Portside BBQ

Free internet in Alaska

Endicott-Arm-Alaska-Quantum

Royal Caribbean Group is partnering with Goldbest, an Alaskan Native corporation based in Juneau, to bring free WiFi to the area.

The cruise line was the first in the industry to start using Starlink, the world’s first and largest low-orbit satellites.

“Royal Caribbean Group greatly values its longstanding partnership with the City and Borough of Juneau. We are constantly striving to find innovative solutions to support our communities and enhance the travel experience for residents and cruise guests alike," said Preston Carnahan, Associate Vice President, West Coast Destination Royal Caribbean Group. 

Starlink towers on Freedom of the Seas

"Our new pilot program aims to alleviate internet congestion and provide additional bandwidth for locals while providing internet connectivity for our guests from ship to shore."

The high-speed Internet will help the residents of Juneau while also enhancing the experience of vacationers and cruisers visiting the region.

Starlink installation will begin this week.

Environmental development at Royal Beach Club

Royal Caribbean announced it will be working with Bahamian-owned and based SEV Consulting Group, an environmental consulting firm.

The cruise line is committed to providing local, independent environmental monitoring for its new private beach club, Royal Beach Club on Paradise Island in Nassau, Bahamas. 

The 17-acre beachfront club is set to open in late 2025 and will meet Royal Caribbean's environmental commitments, Bahamanian law, and international standards.

Royal Caribbean's new private beach club will come at an extra cost for passengers, providing a day pass to experience pools, food, games, and private cabanas.

Partnering with a global loyalty currency

Downtown Miami

Royal Caribbean also announced that it will be partnering with IAG Loyalty, a currency that provides loyalty rewards across flights, travel, leisure, shopping, and financial services.

Cruisers who book with Royal Caribbean through the U.K., Spain, and Ireland websites will gain 3 Avios per $1 or Euro spent.

They can then redeem or join loyalty programs with British Airways ExecutiveClub, Aer Lingus AerClub, Iberia Plus, and Vueling Club.

Allegiant airplane

Gerard Nolan, vice president of Europe, the Middle East and Africa, Royal Caribbean International said: “This partnership is introducing yet more ways holidaymakers can add phenomenal value to their holiday."

"Between enjoying the variety of dining experiences, show-stopping entertainment and the stunning destinations we visit around the world, now travelers can also earn Avios – and save – while making memories."

Royal Caribbean boosting tourism in Vanuatu

Vanuatu

South Pacific Nation Vanuatu and Royal Caribbean Group have formalized an agreement to boost cruise tourism in the area.

The agreement allows Royal Caribbean to share research with the Vanuatu Tourism Office (VTO), a significant step in developing tourism and economic growth for Vanuatu.

Gavin Smith, Vice President and Managing Director for Royal Caribbean International AUNZ, said: “We are delighted to support Vanuatu’s economic growth through cruise tourism. We are proud of our longstanding partnership with the Vanuatu Government and are excited to deepen our collaboration with the Vanuatu Tourism Office.”

Unique Camperi experience on Oasis of the Seas

The 2024 President's Cruise on Oasis of the Seas hosted a first-of-its-kind experience with Campari.

A major player in the global spirits and liquor industry, Campari hosted an Aperol Pool Party including giveaways and DJ Sets.

The summer, Caribbean-inspired party featured orange decorations, exclusive gifts, and Aperol Spritz.

The event then transformed into a Campari evening, complete with negronis, gifts, and photo ops.

Protesters in European Port Prevent Royal Caribbean Cruise Ships from Docking

In:
19 Aug 2024

Dutch environmental protesters have prevented and delayed two Royal Caribbean cruise ships from docking in Amsterdam. 

Serenade-Protest-Hero

On August 10, Extinction Rebellion blocked the locks needed for Jewel of the Seas to safely pass through to the port. Instead, the ship was forced to disembark in Ijmuiden about 25 miles from Amsterdam.

The activist group took responsibility for the protest on their website, stating they demanded an immediate cessation of the destructive cruise industry because of the harm it causes to the environment and its impact on human health. 

According to Travel Market Report, they delayed Regent's Seven Seas Mariner by about three hours one day later. 

Amsterdam-Serenade-Blocked

Most recently, Extinction Rebellion returned and delayed Serenade of the Seas' arrival. Footage shared to their live stream channel shows the 90,090 gross registered ton ship attempting to dock. Unsuccessful, the mooring ropes were retracted before Serenade of the Seas backed out of the port into open water. 

Carlijn van Essen, a spokeswoman for the Port of Amsterdam, confirmed the Radiance Class ship could eventually resume its route, as Agence France-Presse (AFP) reported

The article continued to explain how police arrived on the scene around 5:00pm to remove eight protestors. They were taken into custody but have been released. A police spokesperson confirmed no arrests were made. 

Amsterdam-Serenade-Blocked-2

Serenade of the Seas was initially scheduled to arrive in Amsterdam on August 19. However, amidst the disruptions caused by the environmental group, the ship canceled its call at Bergen, Norway, and headed to Amsterdam on August 18. 

"We are on Serenade OTS anchored in open water today. The port of Bergen Norway was cancelled on the 'Ultimate Fjords Cruise' so we could attempt to get to Amsterdam and dock early," shared Doug_Texas on Royal Caribbean Blog's discussion forum

"The climate change protesters are [gluing] themselves to the docks and shutting everything down. Already Jewel OTS was blocked as well as Regent Navigator...This is sad to see"

Amsterdam-Serenade-Blocked-3

TikTok user @LittleRatBrain shared footage captured onboard Serenade of the Captain's announcement, in which he explains the goal of arriving before noon and giving passengers an overnight stay. 

Surprisingly, many of the comments support Extinction Rebellion. "I don't blame them," wrote TofuNinja, "It's a beautiful place being ruined by large cruise ships." 

"Much as I enjoy your account, I completely support these protesters," added lolantherosa

Serenade of the Seas in Amsterdam

Katie b said, "I support these protestors. Cruises are disgusting and pollute the ocean."

The protests come a little over one month after the City of Amsterdam announced they'll cap cruise ship visits to just 100 per year (down from 190) starting in 2026. By 2035, the city will end all ocean-going cruise visits. 

According to Cruise Mapper, the next ship scheduled to arrive in Amsterdam is Jewel of the Seas on August 22, with Norwegian Prima arriving the following day at 7:00am local time. 

Anti-tourism protests aren't new in Europe 

Harmony of the Seas in Barcelona

Earlier this summer, thousands of protestors marched through Barcelona, soaking vacationers with water guns while they dined al fresco in Las Ramblas. The angry locals were chanting "tourists go home," CNN reported. 

The Assemblea de Barris pel Decreixement Turístic (Neighborhood Assembly for Tourism Degrowth) has published 13 proposals to reduce the number of visitors and create a new tourism model, including more regulation for tourist accommodations and the closure of cruise ship terminals. 

By November 2028, Barcelona also plans to end short-term rentals to help ensure residents aren't displaced by "overtourism." Reuters reported that the city will revoke all 10,101 apartment licenses approved as short-term rentals. 

Barcelona

In April, a protest took place in the Canary Islands. Locals blamed visitors for increasing the cost of living, pricing them out of their homes, and causing environmental damage. 

Before that, 15,000 people demanded affordable housing while protesting mass tourism in Málaga, as reported by Euronews

"Now the city centre is a theme park for tourists,” one of the protestors, Jose, 60, told the news outlet, "What was once ‘El Café Central’ in Málaga’s main square...is an Irish pub full of tourists.”

Malaga-Spain

“I’m not against tourism, but there has to be a limit and control," he says. 

Serenade of the Seas is nearing the end of its 274-day Ultimate World Cruise

Serenade of the Seas in Venice

Serenade of the Seas set sail from Miami, Florida, on December 10, 2023, on an epic 9-month journey. There's less than one month to go, with the cruise concluding on September 10. 

The cruise was slated to sail to over 150 destinations in 65 countries, visiting 11 Great Wonder of the World including the Great Wall of China, the Taj Mahal, and Great Barrier Reef. 

While inclement weather and political disruptions have caused them to adjust the itinerary, most notably to Africa to avoid the Red Sea, it's been a memorable experience for those onboard. 

World cruise map

In addition to changes in the itinerary, the Ultimate World Cruise has seen its fair share of drama, from an unexpected passenger death to a TikTok user-made bingo card with scenarios that could happen onboard (including a pirate takeover, COVID outbreak, and a minor mystery to solve). 

Though nothing's been confirmed regarding dates or ship, Michael Bayley, Royal Caribbean International's President and CEO, said they'd do another Ultimate World Cruise, despite the challenges associated with planning one. 

Read more: A passenger on the 9-month cruise is halfway done and lists what they like and don't like about the trip so far

Royal Caribbean updates: $137 million Alaska port investment, new beach club director and more!

In:
03 Aug 2024

Ready to catch up on what's happening with Royal Caribbean cruises?

New update on Royal Caribbean

With a fleet of 28 ships, there are always going to be things happening and in an effort to keep everyone up to date, here's a quick run through of the latest news from this week.

Think of these as quick hits of changes and news that you should be aware of that changed in the last few days.

Royal Caribbean backs new Seward cruise port purchase agreement

Seward port rendering

Image courtesy of The Seward Company

Plans were approved this week for a new $137 million cruise ship port in Seward, Alaska that should be ready for the 2026 cruise season.

The Alaska Railroad board voted to approve the purchase of the soon-to-be-built dock that can handle larger ships.

Royal Caribbean's role is to act as the anchor tenant, which gives Royal Caribbean preferential docking rights.  Other cruise lines can still use the port.

Seward port rendering

Image courtesy of The Seward Company

Plans are for a 68,000 square foot terminal building, which includes a 150-foot transfer span to connect cruisers to an Alaska Railroad train and other ground transportation.

The 750-foot, two-berth floating dock will be the largest floating pier in the state.

Radiance of the Seas in Seward, Alaska

The deal is for 30 years and the vote allows the railroad to enter into agreements with the project developer.

Construction on the terminal is scheduled to begin this autumn after Seward’s cruise season ends.

New environmental director named for Royal Beach Club Paradise Island

Stacy Lubin

Royal Caribbean appointed Stacy Lubin as director of environment and sustainability for its new beach club project in Nassau, Bahamas.

Royal Beach Club Paradise Island will open next year to offer a 17-acre beachfront experience in Nassau.

Ms. Lubin brings her 20 years of experience to oversee all environmental initiatives for the beach club.

Paradise Island pool

Royal Caribbean has been adamant since the inception of the project for its commitment to protecting the environment, as well as supporting the people of the Bahamas by employing Bahamians.

The company outlined six key environmental pillars for the Royal Beach Club at Paradise Island:

  • Zero waste to landfill
  • 100% renewable energy by 2030
  • No dredging and no overwater cabanas 
  • Best-in-class wastewater treatment
  • Protecting the island's natural habitat
  • Local environmental monitoring 
Royal Beach Club concept art

Ms. Lubin will work with The Bahamas’ Department of Environmental Planning and Protection to ensure the club’s environmental practices meet both Royal Caribbean standards and local regulations.

Once completed, the Royal Beach Club at Paradise Island will have a public-private partnership, meaning that Bahamians will be able to own up to 49% equity and local businesses can take part in managing the majority of the experience.

More Royal Railway reservations available

Diners in Royal Railway

If you have a cruise in fall 2024, there's a good chance you can now book Royal Caribbean's hottest new restaurant.

Royal Railway on Utopia of the Seas appears to have more reservations available to book in September, October and November.  Guests booked on sailings in these months reported being able to reserve a time.

Something else guests noticed is the price has gone up from $79.99 per adult to $119.99 per adult. Royal Caribbean employs dynamic pricing for its restaurants, and it also typically uses prices to help manage demand.

Royal Railway car

Royal Railway is arguably the most popular restaurant in the fleet right now, as the hype surrounding its launch on the new cruise ship has garnered a lot of demand to book it.

This is the first immersive dining experience Royal Caribbean has developed, and it's a dining experience that simulates a train journey.

There are to full size rail cars guests enter that has booths on both side of the car. Each booth has a large digital display that acts as a virtual window.

Read more: Trying out Royal Railway on Utopia of the Seas

Port of Tampa monitoring Tropical Storm Debby

Tropical Storm Debby

While Tropical Storm Debby isn't expected to be a major storm, it is still a concern for the Port of Tampa Bay and the cruise ships that sail from there.

A hurricane watch has been issued for parts of Florida because future  Tropical Storm Debby has a chance of further development prior to making landfall this weekend.

In a public statement, the Port of Tampa Bay said they are monitoring the track of the storm for any impact to operations.

Serenade of the Seas in Tampa

"Port Tampa Bay is coordinating closely with federal, state, and local agencies, as well as the maritime community to prepare for and respond to potential impacts of Tropical Depression #4."

According to the port, the United States Coast Guard has set Port Condition YANKEE, indicating the possibility of gale force winds (34-47 knots) entering the Bay in the next 24 hours.

So far the only change to schedule is for Margaritaville at Sea's Islander ship.  Instead of returning to Tampa on Sunday, the ship will be delayed and come back on Monday, Aug. 5, 2024. Additionally, the Islander's Aug. 4 departure was rescheduled to Aug. 5. 

There are two Royal Caribbean ships that operate out of Tampa currently.  

Grandeur of the Seas will depart Tampa on Saturday, August 3 to begin a 5-night Western Caribbean sailing.

Enchantment of the Seas will also embark on a 7-night Western Caribbean sailing on Saturday as well.

Cruise lines have changed their prices because of California's new 'Honest Pricing Law'

In:
02 Jul 2024

When you book your next Royal Caribbean cruise, prices may appear higher than in the past. 

California-Law-Hero-2

On July 1, Senate Bill 478, also known as the "Honest Pricing Law," went into effect. Rather than create confusion with different booking systems, cruise lines—including Royal Caribbean—have changed how they advertise cruise fares in the United States. 

Now, the advertised price will include a breakdown of fees to help give consumers more transparency when budgeting for their vacations, regardless of whether they reside in California, Florida, New York, etc. However, it neither impacts the total price of the cruise nor the portion of the fare that's commissionable to travel agents

Read more: New law forces Royal Caribbean to change advertised price for cruises

Ovation of the Seas docked in Alaska

If, for example, you find a 7-night sailing aboard Wonder of the Seas advertised for $1,282 per person, you won't be surprised with added fees later on. Instead, you can estimate how much the fare will cost. In the past, passengers had to prepare for the cruise fare to increase once port fees and taxes were added. 

Though the total price is the same, the $1,282 cruise on Wonder of the Seas may have been advertised at around $1,120 per person in the past, with taxes & fees added once the cabin selection was made. Now, the $325.18—or $162.59 per person—of taxes & fees are included in the price, simplifying the booking process by providing transparency. 

Wonder-Price-Breakdown-Fees-Included

Taxes & fees are included regardless of whether you're sailing to the Bahamas, Caribbean, Alaska, Europe, Australia, or Asia. With port fees notoriously higher in Alaska, potential cruisers aren't left shocked by the $300+ in fees added to the cruise fare. 

Note, however, that the law doesn't apply to bookings made from Canada. 

California-Law-Taxes

A sailing onboard Wonder of the Seas in July 2025, the price starts at $1,672 CAD, with taxes and fees listed as an extra $203 CAD. However, the same sailing on Royal Caribbean's Australian and United Kingdom websites includes taxes and fees. 

Port fees are charges imposed by each port of call to allow the ship to dock which are passed on to passengers 

Mariner of the Seas docked in CocoCay

It doesn't matter whether you're staying in a multi-level suite or a tiny interior stateroom, as everyone onboard pays the same amount in port fees. 

They're a combination of several charges, including the per-passenger fee (head tax), docking fee, and pilot fee, which covers the costs of bringing the local pilot onboard to help guide the ship into port. 

Unlike gratuities, you don't have the option to pay them onboard. Instead, they're part of the cruise fare that must be paid in full by the final payment date. 

Though the new advertised prices include taxes & fees, passengers will still have to budget for gratuities

Guest service crew members

As of November 2023, the daily gratuity for passengers in standard staterooms (i.e., interior cabins to Junior Suites) is $18.00 per person, per day, and $20.50 per person, per day for guests in Grand Suites and above.

If you're going on a 7-night cruise in a balcony stateroom, gratuities will amount to $126 per person. Unlike discounted rates for third and fourth guests, they're still subject to the full gratuity rate, so a family of four can expect to pay around $500 in tips for a weeklong sailing. 

This is upsetting to many who are fans of the updated pricing model. 

"Just need to include the gratuities in the headline cost and we'll all understand the basic cruise fare before we start the booking process," Mike Shad commented on a Royal Caribbean Blog post. 

"Good, now we just need gratuities in there too, because that's another $200-$300 that they don't disclose," added Tiffany Miller

cabin-attendant

When it comes to gratuities, passengers have the option to prepay them or have them added to their onboard account during the sailing to be settled at the end of the cruise. If you choose to prepay them, they must be paid in full by the final payment date.

Royal Caribbean isn't the only cruise line impacted

Celebrity Ascent

The advertised fares for Celebrity Cruises, Royal Caribbean's upscale sister line, are also subject to California's Consumer Legal Remedies Act, as fares for sailings with Carnival, Virgin Voyages, Princess, and Holland America Line. 

"The prices displayed for Carnival cruises are now inclusive of taxes and fees. The total price has not changed due to this update, and by showing the total price while shopping you can now see the total cost before completing your booking," reads Carnival's website

Read more: After 6 Royal Caribbean cruises this year, my wife and I tried Carnival for the first time, and here’s what we liked and didn’t like

Celebrity Cruises sold two expedition cruise ships in the Galapagos

In:
12 Jun 2024

Celebrity Cruises just sold two of its cruise ships sailing to the Galapagos.

Celebrity-Galapagos-Hero-1

On December 28, 2024, two ships will set sail for the final time under the Celebrity brand before being transferred to the Lindblad fleet in January. The two ships sold represent less than 1% of the total capacity for Royal Caribbean Group. 

Celebrity Flora, the cruise line's newest, 100-passenger Xpedition ship, will remain in the fleet and continue to offer sailings to this unique archipelago; however, the 48-passenger Celebrity Xpedition and 16-passenger Celebrity Xploration are set to undergo extensive multi-million dollar renovations before joining Lindblad Expeditions-National Geographic and doubling the size of their fleet. 

A Royal Caribbean Group spokesperson indicated the selling of the ships is about focusing on newer purpose-built vessels, "As we continue to optimize our fleet, we remain committed to the Galapagos Islands, offering sailings on Celebrity Flora and Silver Origin – two ships we’ve purposely built to sail in the archipelago year-round."

Sven-Olof Lindblad, Founder and CEO of Lindblad Expeditions celebrated the acquisition, "We recognize and appreciate the immense privilege our Company has to operate and grow our expedition cruise offerings in the Galápagos Islands."

Read more: Celebrity Cruises guide

Galapagos-Wildlife

"By sourcing well-appointed vessels and onboarding the most experienced crew and staff who meet our exacting standards of responsible exploration, we're able to transport guests from around the world to the iconic archipelago and help them understand the importance of protecting and preserving its wonders and wildlife, as a consequence of their personal experience."

Bookings will open later this month when the names of the new ships are revealed. The sale price was not disclosed. 

The two ships will join the 96-guest National Geographic Endeavor II and 48-guest National Geographic Island II

Lindblad_Expeditions-Ship

Combined, both ships offer more than 100 Galapagos departures annually on six different itineraries ranging from 7- to 16-day voyages. The company is also known for its global expedition trips to remote destinations, including the Arctic, Antarctica, Australia's Kimberley region, and Alaska's Walker Cove. 

"When my father, Lars-Eric Lindblad, led the first international citizen expedition to the Galápagos nearly 60 years ago, I don't think he ever could have dreamed it would serve as the foundation for ecotourism in the archipelago and would be the catalyst for meaningful, positively impactful connections," Lindblad continued.  

"We look forward to not only bringing more Lindblad Expeditions-National Geographic guests to the islands with the growth of our fleet, but also to having a greater positive social impact supporting conservation, education and the creation of livelihoods."

Guests booked on Celebrity Xpedition or Celebrity Xploration in 2025 were given two choices 

Celebrity-Change-Xpedition

First, they can select another sailing aboard the same ship between October 5 and December 14, 2024. They'll receive a complimentary transfer to a price-protected similar or upgraded cabin. 

Should they opt to remain in their original cabin category, guests can rest assured knowing the price will either be protected at the original rate or reduced to the current fare, whichever is lower. 

Those who booked their flights with Flights by Celebrity will have their airfare automatically adjusted. Guests who made their own travel arrangements will be reimbursed up to $400 USD per person for non-refundable, pre-purchased change fees.

celebrity-xploration-celebrity-cruises

The second option allows passengers to move to Celebrity Flora, the cruise line's first-ever ship built specifically for the Galapagos, at no extra cost. 

Guests must choose a sailing departing on a like weekend or one week before or after their original departure date. Holiday sailings are excluded unless originally booked on a Celebrity Xpedition or Xploration holiday cruise. 

Moreover, the original stateroom category price is protected at the original rate or reduced to the current fare, whichever is lower, excluding taxes, fees, and other non-cruise fare items. 

xpedition

Flights by Celebrity will automatically take care of rebooking flights, while those who made their own arrangements are eligible for reimbursement of up to $400 USD per person for non-refundable, pre-purchased change fees.

Celebrity Flora will remain Celebrity's sole ship in the Galapagos

Celebrity-Flora
Photo shared by Beci Mahnken, President & CEO of MEI-Travel

The departure of Celebrity Xpedition and Celebrity Xploration will reduce the size of the Celebrity's fleet to 14. The Galapagos isn't the company's main focus, however, with the majority of their fleet encompassing larger ships that fit within the mainstream cruising experience. 

Their vessels, which range in size from 91,000 to 140,600 gross registered tons (GRT), are designed to cater to thousands of passengers, offering a variety of onboard amenities and dining and entertainment options. Coming in at just 5,739 GRT with a maximum capacity of 100, Celebrity Flora is the exception

In addition to Celebrity Flora, Silversea, Royal Caribbean Group's luxury cruise line, operates a ship year-round in the Galapagos. Silver Origin, like Celebrity Flora, was purpose-built for the region. Though Celebrity's Galapagos presence is diminishing, the company is still committed to the Galapagos. 

Read more: Celebrity Cruises ships by age from newest to oldest

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Photo shared by Beci Mahnken, President & CEO of MEI-Travel

Sailing onboard Celebrity Flora to the Galapagos differs from traditional Celebrity cruises. There's so much more included in your fare, from pre-cruise hotel stays to flights, beverages, shore excursions, and menus designed by Michelin-star chefs. 

Moreover, every stateroom onboard is a suite that features Celebrity's outward-facing concept. Unlike standard cruises to The Bahamas and Europe, the cheapest cabins include breathtaking views of the Galapagos, ensuring you don't miss a moment of the region's stunning landscapes. 

Royal Caribbean introduces new way to status match between its other cruise lines

In:
30 May 2024

Starting June 5, Royal Caribbean Group's new Loyalty Status Match program will allow members of Royal Caribbean, Celebrity, and Silversea's programs to enjoy reciprocal status regardless of which brand they sail with. 

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With more than 50 ships sailing to nearly 1,000 destinations across the globe, shared status means that you can enjoy the perks and privileges equivalent to your tier status no matter where your travels take you. 

"We strive to provide guests with experiences within our portfolio of brands that meet them for all of life’s moments,” said Jason Liberty, President and CEO, Royal Caribbean Group. 

“Each of our differentiated brands have passionate fans who take pride in the status they’ve achieved through repeat sailings. In a first for the cruise industry, our new Loyalty Status Match program rewards guests traveling across our brands, and this is one more step in our journey of transforming a vacation of a lifetime into a lifetime of vacations."

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Whether you're a Pinnacle Club member within Royal Caribbean's Crown & Anchor Society or have accumulated 350 Venetian Society days within Silversea's program, you'll enjoy the same recognition across all three brands. 

Seamless Status Recognition and Effortless Tier Matching

Celebrity Ascent

Members of the Crown & Anchor Society, Captain’s Club, and Venetian Society qualify for a one-for-one status match across all three brands after enrolling in each of the brand programs, as loyalty status and tiers remain equal across the board. 

If, for instance, you're a Diamond Crown & Anchor member, you'll automatically become an Elite Captain's Club member and Venetian Society member with 250 VS Days once all of the accounts have been connected. 

Guests currently enrolled in two or three of the loyalty programs (i.e., Crown & Anchor and Captain's Club or Captain's Club and Venetian Society) will have their status automatically matched within seven days. There's no need to sit on hold with customer service to receive your appropriate loyalty status. 

Icon of the Seas

If you aren't enrolled in one or more of the programs, you'll have to enroll before your status is matched. Once enrollment has been completed, your status will automatically be matched within seven days. 

When sailing on each sister brand within the Royal Caribbean Group, passengers can enjoy the onboard benefits offered for their tier status within the line's respective loyalty program

Status-Match

Royal Caribbean and Celebrity have had a status match program for a while; however, the highest tiers guests could match into were Diamond and Elite, respectively. 

Now, passengers holding the highest status within each program can match into the corresponding tier across all three brands. This is a huge upgrade, especially for those who hold top-tier status, as Pinnacle Club members can now hold Zenith status within Celebrity's Captain's Club and vice versa. 

What guests shouldn't expect, however, is equal benefits. Rather than daily drink coupons, for instance, Celebrity's Captain's Club has a daily happy hour with complimentary drinks. Moreover, whereas Celebrity offers a complimentary bag of laundry for Elite cruisers and above, only Diamond Plus and Pinnacle Club members are eligible for a free bag when sailing on voyagers that are 5+ nights. 

Read more: I reached Diamond status with Royal Caribbean: here's why this loyalty tier matters

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Though cruisers won't get equal benefits, the higher their status, the more perks they will receive when cruising on sister brands. Elite Plus members, for instance, will now receive Diamond Plus benefits when sailing on one of Royal Caribbean's ships, including the brand-new Icon of the Seas

To become an Elite Plus member within Celebrity's Captain's Club, you must have 750 Captain's Club points, which are earned based on the category of room you sail in, as well as the duration of your cruise. 

Instead of four daily drink coupons per day, they'll get five. Additionally, they'll get a 30% discount on the Deluxe Beverage Package and two free days of Surf + Steam Wi-Fi. 

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When cruising onboard one of Celebrity's upscale ships, Diamond Plus members will have access to exclusive amenities like a 15% discount on the cover charge at specialty restaurants, 240 complimentary minutes of premium Wi-Fi, and two free bags of laundry, that weren't attainable with the previous status match. 

Unlike Celebrity's Captain's Club, Royal Caribbean's Crown & Anchor Society has a more streamlined earning process process. All cruisers earn one point per night onboard, with those in suites or sailing solo earning two per night. 

Some benefits are still excluded

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Certain loyalty benefits are reserved for members who attain the status based on accumulated points and nights sailed within each brand, meaning those who match into the tier aren't eligible for certain perks, as points are earned at the individual level and cannot be combined.

Moreover, the Status Match program doesn't apply to status held with other cruise lines, such as Carnival, MSC, or Norwegian. 

Crown & Anchor Society:

  • Complimentary Pinnacle Club milestone cruises
  • Diamond Plus and Pinnacle Club amenities
  • Single supplement cruise fare reduction
  • Cheers with an Officer onboard event
  • Milestone recognition (Crystal Block)
  • Upgraded bathroom amenities
  • Pinnacle Club milestone kits
  • Chef’s Choice amenity
Diamond-Pin-Royal

Captain’s Club:

  • Complimentary Zenith cruises
  • Zenith milestone kits
  • WWF® donations
  • Retreat Lounge access when not staying in the Retreat (Status match members will only be permitted to access the Retreat Lounge when not staying in the Retreat based on availability and at the sole discretion of Celebrity Cruises)
SeaPass Card

Venetian Society:

  • “Sail with Us” referral offer prior to your first Silversea voyage
  • Complimentary cruises
  • Milestone recognition during the Venetian Society Party

Passenger goes overboard on Icon of the Seas, world’s largest cruise ship

In:
27 May 2024

An unidentified guest has gone overboard while cruising onboard the world’s biggest cruise ship, Royal Caribbean’s Icon of the Seas. 

Passengers onboard the 7-night sailing reported the incident on social media as the events unfolded on Sunday, May 26, 2024. Icon of the Seas departed the day prior on May 25, 2024 from Miami, Florida for its current voyage. Guests sailing on the brand-new ship were enjoying a day at sea when the man went overboard. 

According to online reports, Icon of the Seas was sailing to its first port of call, Roatan (Honduras), when the man went overboard. The ship was reportedly sailing north of Cuba when the man plunged into the Gulf of Mexico, around 300 miles from Miami.

(Video shared by @davidcanter on X)

The incident allegedly took place in the morning on Sunday, prompting an immediate rescue mission from the vessel. According to guests onboard Icon of the Seas, a small rescue boat was launched from Icon of the Seas to search for the overboard guest.

(Video shared by @oliveblend to TikTok)

Based on reports from guests onboard, Icon of the Seas' captain made an announcement to guests regarding the overboard incident. Many guests onboard Icon of the Seas were just beginning their mornings when the rescue operation started, with some guests waking up to the captain's unfortunate announcement.

Guests online stated that Icon of the Seas halted its course for approximately two hours to complete the search and rescue mission. Crew members took swift action while the ship maintained its location for the duration of the rescue mission. 

Guests onboard Icon of the Seas were then notified by the captain that the man was successfully recovered, with reports that he was in the ship’s medical center receiving immediate care. 

(Video shared by @davidcanter on X)

The current status of the individual is not clear at this time, as reports online are differing. The captain reportedly told guests the overboard man was "recovered" due to the quick actions of the ship's crew members. 

Videos surrounding the incident from guests currently onboard Icon of the Seas were shared to social media, namely X and TikTok. Footage shows Icon's rescue crew sailing around the nearby waters in a small boat while attempting to locate the man. One video shows guests on their balconies looking out into the Gulf of Mexico trying to help locate the overboard man.

Notably, videos shared to TikTok and X appear to show fairly calm seas and clear weather when the search and rescue mission took place. Overboard incidents that take place at night or in rough sea conditions are not often successful. In this case, favorable sea conditions could have contributed to a successful recovery mission by the crew members. 

(Video shared by @GenAIChad on X)

Details surrounding the incident are limited to onboard reports from guests and the identity of the guest has not been announced. It is unclear at this time why the male passenger went overboard and Royal Caribbean has not commented on the incident. 

According to guests onboard, Icon of the Seas’ itinerary has not been altered due to the unforeseen incident. The ship’s location on CruiseMapper shows the vessel is en route and on-schedule to arrive in Roatan, Honduras on May 27, 2024. 

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Overboard incidents are rare, but do happen ocassionally. According to data from the Cruise Line International Association (CLIA), guests that go overboard from cruise ships are unlikely to be rescued. 

In a publicized report from CLIA regarding operational instances from 2009 to 2019, there were 212 identified overboard incidents from cruise ships for either crew members or passengers. Of these overboard incidents, only 48 (or 28.2%) individuals were successfully rescued. Based on these findings, around 71.8% of people who go overboard from cruise ships are sadly never recovered or located. 

Icon of the Seas at CocoCay

However, the CLIA report also shows an overall decline in overboard incidents throughout the 10-year period. The overboard incident rate decreased 64% from 2009 to 2019, with an incidence rate of 0.00004 overboard reports per active lower berth in 2019.

The report states, “When compared with the growth in capacity in the industry over the study years, man overboard incidents continue on a downward trend.” 

The Hideaway on Icon of the Seas

Additionally, the report states that all overboard incidents are thoroughly investigated to determine cause or motive. According to the CLIA report, “In every case where the cause of the man overboard (MOB) was established following a careful investigation, it was found to be the result of an intentional or reckless act. There were some instances, however, which were impossible to determine a motive.”

The operational report also shares that 66% of overboard instances were from passengers while 33% of reported instances involved crew members. This was also based on the 10-year period of operational data from the cruise lines.

While overboard incidents statistically result in unfavorable outcomes, there have been success stories in recent years. For example, a 28-year-old man survived a harrowing fall from a Carnival cruise ship in December 2022. James Grimes went overboard from a Carnival cruise ship and tread water for 20 hours in shark-infested waters. He survived the incident with a stunning rescue, but doesn’t recall why he went overboard.

Icon of the Seas is currently sailing on a 7-night Western Caribbean & Perfect Day itinerary. The voyage includes two sea days and four port stops: Roatan (Honduras), Costa Maya (Mexico), Cozumel (Mexico) and Perfect Day at CocoCay (Bahamas). The ship was on the second day of its itinerary - a sea day - when the man went overboard.

Royal Caribbean’s Icon of the Seas launched in January 2024 as the world’s largest cruise ship. The massive vessel can hold 5,610 guests at double occupancy capacity, along with 2,350 crew members. This is the first known overboard incident reported for the new Icon of the Seas. 

Coast Guard no longer searching for passenger who jumped from Royal Caribbean cruise

In:
10 Apr 2024

According to a spokesperson for the US Coast Guard 7th District Public Affairs Team, the search for the passenger who went overboard while sailing on Liberty of the Seas has been suspended. 

Search called off for man who jumped off Liberty of the Seas

Last Thursday, a 20-year-old guest jumped off the ship around 4:00am after an alleged argument with his father. Liberty of the Seas, a Freedom Class ship that launched in 2007, was roughly 57 miles from Great Inagua Island in The Bahamas and just hours from returning to Fort Lauderdale after a 4-night cruise. 

Before jumping, he supposedly said to his dad, "I'll fix this right now," according to The New York Post

Fellow passenger Bryan Sims, who was in the hot tub with the unidentified guest leading up to the incident, said, "As we were walking from the hot tub back to the elevators, his dad and brother were walking towards us. His dad was fussing at him for being drunk, I guess."

Ocean view balcony

Though the vessel came to an immediate halt and crew members began searching for the missing man, the majority of the passengers onboard weren't aware of the situation until the Captain made an announcement later in the morning. Liberty of the Seas resumed sailing around 9:00am. 

About four hours later, the United States Coast Guard announced on X that USCG crews began searching for the overboard passenger. 

The statement read, "#Breaking @USCG crews are searching for a 20-year-old man who went overboard from the Liberty of the Seas cruise ship 57 miles from Great Inagua this morning. USCG Cutter Seneca and Air Station Miami HC-144 crews are conducting the search."

Liberty of the Seas

Recently, he was identified as Levion Parker of North Port, Florida. After being unable to locate Parker, the search, as confirmed by UNILAD, has been called off. 

Whenever a passenger does go overboard, Royal Caribbean opens up an investigation to determine how it occurred, as well as if there were any safety violations. 

Though cruise lines implement measures to help prevent guests from falling overboard, it's not rare to hear of such instances occurring. Thankfully, not all stories have an unhappy ending 

Symphony of the Seas

In October 2023, a guest sailing onboard Symphony of the Seas was reported going overboard shortly after departing from Barcelona, Spain on a 14-night transatlantic cruise. 

Passengers reported hearing, "Oscar, Oscar, Oscar," which is the crew's code for man overboard, over the PA system. X user @landonb94 even took to social media to post that he was able to see spotlights and rescue boats from his cabin's balcony. 

The ship turned around and successfully rescued the guest after about an hour of searching. They were then taken to the ship's medical facility. 

Mariner of the Seas in Nassau

Additionally, a 42-year-old passenger sailing onboard Mariner of the Seas in June 2023 was rescued after going overboard while sailing south of Punta Cana en route to Willemstad, Curaçao. 

As reported by FOX 35 Orlando, the passenger was recovered alive and in good health after falling from Deck 10. According to a statement released by a Royal Caribbean spokesperson, “The ship and crew immediately reported the incident to local authorities and began searching for the guest."

"Thankfully, the guest was successfully recovered and was brought on board. Our Care team is now offering assistance and support to them and their traveling party.”

Royal Caribbean teams up with Make-A-Wish to offer dream getaways to children battling critical illnesses

In:
03 Apr 2024

In a new heartwarming collaboration, Royal Caribbean has partnered with the Make-A-Wish Foundation to support the nonprofit's mission of fulfilling life-changing wishes for children who are living with critical illnesses worldwide through their new Wishes at Sea program. 

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All wishes granted by the cruise line will feature a Royal Caribbean cruise that's designed with wish kids and their families in mind. From complimentary Wi-Fi to private FlowRider sessions, exclusive experiences, VIP treatment, and unique adventures at Perfect Day at CocoCay, every trip will be dedicated to ensuring that the getaway is special. 

"The memories we make with our families and friends on vacation are among the moments that are the most special and impactful, and for wish kids and their families, that very impact can change the course of their lives,” said Michael Bayley, president and CEO, Royal Caribbean International. 

“We are thrilled and humbled to partner with Make-A-Wish for years to come. In this partnership, we are in a position to do what we love – delivering memorable vacations – while making a difference in the lives of those at the heart of Royal Caribbean, families, who need it most.”

What is Make-A-Wish?

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Make-A-Wish is a 501(c)(3) nonprofit that creates transformative wishes for children battling critical illnesses. They aim to bring hope, joy, and strength into the lives of the children and their families through the experiences. 

Today, it's the #1 trusted nonprofit operating locally through all 50 U.S. states, and since 1980, Make-A-Wish has granted more than 585,000 wishes in 50 countries worldwide, more than 375,000 of which were in the United States and its territories. 

Donors, staff, and more than 20,000 volunteers help to deliver hope to both the children and their families. According to their website, 87% of alumni say that their wish was a turning point in their statement. Additionally, 99% of doctors say that the wishes help families alleviate traumatic stress. 

Children eligible must be diagnosed with a critical illness, which is defined as a progressive, degenerative, or malignant condition that places the child's life in jeopardy. Moreover, they must be older than 2.5 years and younger than 18 and have not received a wish from another wish-granting organization. 

What will the experience entail?

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The experience begins with a free cruise for the wish kid and their immediate family. Plus, extended family members will receive a 20% discount, so the adventure can be shared with aunts, uncles, cousins, and grandparents!

The wish kid and their immediate family won't have to worry about travel expenses, either, as free transportation is included. Upon arrival at the terminal, the entire group will receive priority boarding, so they can head straight to all of the fun onboard. 

With The Key, they'll receive other perks, too, such as a welcome lunch in the Main Dining Room, VOOM internet, and choice departure on disembarkation day. 

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While at Royal Caribbean's award-winning private island in The Bahamas, the child will be given an All-Access Pass to experience the best attractions that the island has to offer, including a cabana, tickets to Thrill Waterpark, and even a flight on the Up, Up, and Away helium balloon! 

Back on the ship, the wish child will have fast-lane access to popular onboard activities and reserved seating at shows, as well as a private FlowRider session and even a behind-the-scenes tour that includes a meet and greet with the ship's Captain and take-home ship model. Finally, they will receive a celebratory dessert in the Main Dining Room

Royal Caribbean cruisers can contribute to the Wishes at Sea program by making donations online

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Though online donations are crucial in helping wishes come true, those sailing aboard Royal Caribbean ships will be able to raise awareness and funds during their vacation. From Walk for Wishes 5Ks to walkathons, auctions, and more, there will be various events offered aimed at supporting the Make-A-Wish Foundation's mission. You can even donate your casino winnings onboard if you'd like! 

"As we celebrate World Wish Month, we are grateful to partner with Royal Caribbean International and open a sea of new opportunities for us to fulfill our mission of granting life-changing wishes,” said Leslie Motter, president and CEO of Make-A-Wish America. 

“We know that a wish can chart a new course in these children's lives, and we look forward to having the opportunity to work together to deliver that life-changing impact.”

Those interested in donating can visit the Make a Wish website. All proceeds collected onboard Royal Caribbean ships go directly to Make-A-Wish. 

Royal Caribbean has hosted wish kids in the past, helping them create fun memories amidst battling their illness

Rum Cay in The Bahamas

In 2019, Hannah Updike, a then-rising high school Junior from South Dakota, received a trip to The Bahamas onboard a Royal Caribbean ship. Updike was diagnosed with familial adenomatous polyposis (FAP) after her father passed away from the same disease when she was just 13. 

FAP is an inherited disorder that's caused by a defect in the adenomatous polyposis tract. "People with the classic type of familial adenomatous polyposis may begin to develop multiple noncancerous growths in the colon as early as their teenage years...basically, it causes all sorts of cancers and problems," Updike explained. 

To prevent a premature death, both Updike and her brother would need to undergo surgery. Five surgeries later, she was able to embark on a Royal Caribbean cruise with her mother, step-father, and brother. 

“I met lots of people on the cruise from all over the world [and] learned that even though I do have a disease,... I’m still a normal teen trying to live out my life the best way possible,” Updike said.  

Sun rising in Alaska

Similarly, Lindsey from Chattanooga, Tennesse, who was diagnosed with Acute Lymphocytic Leukemia at just 9 years old, was granted a wish to go on an Alaskan cruise

A year after receiving her initial diagnosis, she and her family, including her mom, dad, two sisters, brother, and grandfather, flew out to Vancouver to board their cruise.

Their VIP treatment began before embarking on the ship, as they were transported to the terminal in a limo. During the sailing, they went on different excursions, including a helicopter ride to the top of a glacier. 

Royal Caribbean and Make-A-Wish's collaboration guarantees that more children in the future will have the opportunity to create memories akin to Hannah and Lindsey on one of Royal's many ships. 

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