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Royal Caribbean Blog Podcast Episode - Inside look at the new main dining room menus

In:
14 Dec 2022

Listen to the Show

Our exclusive interview with Royal Caribbean Vice President Food & Beverage, Linken D'Souza, to talk about the why, how, and when of the new main dining room menu changes coming in January.

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Royal Caribbean announces plan to build first carbon-neutral cruise ship

In:
14 Dec 2022

Royal Caribbean took a major stride toward sustainable cruising with its latest announcement.

Ship sailing

In conjunction with the Finnish government, Royal Caribbean Group signed a deal with the Meyer Turku shipyard on Wednesday that commits a plan for the production of climate-neutral ships in Finland. 

Both the cruise giant and Finland want to establish a roadmap for a maritime industry green transition as a way forward for innovative and sustainable shipbuilding in Finland. 

The declaration was signed with the Finnish government, represented by the Ministry of Economic Affairs and Employment (MEAE) and Meyer Turku Oy.

Royal Caribbean Group Announces Strategic Agreement with Meyer Turku Oy, Finnish Government

Today's announcement also secures the partnership Royal Caribbean Group already has with the Finnish government.

There are six tenants to today's deal:

  • Preparing a roadmap for the production of climate-neutral ships in Finland. The roadmap is part of the maritime industry's green transition.
  • Strengthening the innovation of Meyer Turku, Royal Caribbean Group and the maritime industry.
  • Supporting networking to curb economic challenges, develop new solutions and secure the long-term viability of the maritime industry.
  • Assembling a digital demonstration of a climate-neutral ship as part of the sustainable maritime industry development program of the Ministry of Labor and Economy.
  • Strengthening the innovation of Meyer Turku, Royal Caribbean Group and the maritime industry.
  • Piloting and testing new innovations and technologies on Royal Caribbean Group ships.

"Our partners in Finland have helped us deliver some of the world's most impressive and sustainable ships of their time, including our newest ship debuting in January 2024, Icon of the Seas," said Jason Liberty, president and CEO of Royal Caribbean Group.

"This new partnership sets the stage for future innovations and allows us and the maritime industry to continue pursuing sustainability at the highest level."

This is yet another step by the Royal Caribbean Group to get to net zero emissions by 2050.

Known as its Destination Net Zero strategy, the company has plans to decarbonize its operations by 2050.

It also aims to reduce carbon intensity by double digits by 2025 compared to 2019 and the introduction of a net-zero cruise ship by 2035. 

What does carbon neutral mean?

Carbon neutral means having a net zero carbon footprint, meaning that the amount of carbon dioxide released into the atmosphere is balanced by the amount removed.

This can be achieved through various methods, such as offsetting emissions through carbon credits or investing in renewable energy sources.

Essentially, it means that an individual, organization, or event has no net impact on the environment in terms of carbon emissions.

As part of Destination Net Zero, Royal Caribbean Group's approach includes:

  1. Modernization of the cruise company's global brands fleet through the introduction of 13 new energy-efficient and alternatively fueled vessels.
     
  2. Continued investment in energy efficiency programs for its fleet, including energy saving technologies, enhanced data systems and digitalization.
     
  3. Development of alternative fuel and alternative power solutions.
     
  4. Optimized deployment and integration of strategic shore-based supply chains.

Royal Caribbean Group CEO talks ordering new ships, port projects & more

In:
13 Dec 2022

With the new year nearly upon us, Royal Caribbean is looking forward to a new year of growth and its top executive seems very optimistic for what the future holds.

Wonder of the Seas aerial rear

Royal Caribbean Group CEO Jason Liberty took the helm of the company at the beginning of 2022 and has worked through guiding the company to rebound from the depths of the cruise industry shutdown.

There's no doubt things look better today on the company's balance sheet than a year ago, but beyond the numbers, what does he think of where things are going?

Wonder of the Seas naming ceremony

During the naming ceremony for Wonder of the Seas, Royal Caribbean Blog had an exclusive sit down interview with Mr. Liberty to get his sense of where things are today and what the future holds for the brand.

State of the Cruise Union

Wonder and Freedom in CocoCay

When asked about how he sees things at the moment, he feels confident in the sense things are returning back.

"All the assets that made us everything that made us so great pre-pandemic is all back," he started saying about the business today. "Our load factors are returning to normal, the experience is exactly what it was pre-COVID, if not even better. Our incredible crew are well trained and enthusiastic and ready to go."

In short, he sees the trajectory on the right course, "when we look at our business, whether it's corporately or by brand, everybody's accelerating."

When will Royal Caribbean order more ships?

Icon of the Seas float out December 2022

When Mr. Liberty was the Chief Financial Officer in 2019, he told investors he regretted the company didn't spend more money on new ship orders during the financial crisis of 2008.

There is definitely regret that we have in terms of our pullback on our growth, we would all be talking about higher earnings numbers today, better return profile today, if we hadn't slowed down our growth or our investment efforts in expanding our global footprint, investing in different projects, that would have put us an even stronger position than we are today.

It seems to me given the financial slow down of today coupled with the fact Royal Caribbean Group hasn't placed any orders for new ships recently that history is repeating itself and if we can expect new ship orders soon.

One thing he mentioned was the time to build is different today.

"Back in the financial crisis, on average, it was taking about three or four years to get a ship when you ordered it, especially a ship that was not a new design. "

"The level of demand for new ships was so high that you had to order ships much further out in order to have access to those slots. So you were seeing people order ships six or seven years out."

"We have a little bit more runway here than what we had pre-pandemic or in the financial crisis."

"If you think about the Icon one's and the Icon two's, there's a little bit more breathing time for us to have to place in those orders because of that structural change pre-pandemic."

Icon of the Seas construction aerial photo from September 2022

While he didn't commit to any kind of plan or reveal anything new, he did talk about the direction of growth, "we're going to grow our business over the next five years at about 6% a year."

"We have to get our footing here into 2023. But I think we want to continue to grow our fleet."

What's happening with Royal Caribbean's port projects announced before the shutdown?

Just before the cruise industry shut down in 2020, Royal Caribbean had announced plans for a number of new port projects that would provide cruise ship guests more to do while ashore.

These plans included new private islands, beach resorts, and revamping a current private island. The promise was exciting new places to spend your day while on a cruise.

Then the world had to deal with Covid-19 and those plans seemed to fall to the sidelines as Royal Caribbean struggled with an extended shutdown coupled with crippling loans to stay in business.

Royal Caribbean's Freeport project

But what about those other projects? Are they cancelled? Still planned? And when can we expect to see them?

"Certainly we had to put a pause on some of these things... but our ambitions around Perfect Days around the world, Beach Club concepts, are still very much there."

Mr. Liberty also pointed out that construction on land can take significantly longer than you might thing.  Perfect Day at CocoCay took almost seven years, as an example.

Perfect Day at Lelepa artist rendering

I asked Mr. Liberty if it's fair to say all the projects announced pre-pandemic were in some status of pause or moving forward, as opposed to being cancelled.

"Yeah, there's nothing that has has been canceled."

Both Mr. Liberty and Royal Caribbean International President and CEO Michael Bayley both said the new adults-only beach expansion to Perfect Day at CocoCay is slated to open towards the end of 2023.

Cruise prices in 2023

Search results

It's no secret that prices for travel are up in general, so what is Mr. Liberty's outlook on the price of a cruise and how that affects the average cruise ship passenger.

"Our customers tend to have a pretty strong personal balance sheet. They're not overly levered. And that space just in the US alone, has trillions of dollars of savings sitting there on the sidelines."

Coupled with the fact consumers are interested in experiences more so than acquiring things, along with demographic trends, he feels good about demand for a cruise vacation.

Couple in Solarium

He also still believes the value of a cruise is second to none in the leisure travel market.

"The value gap between a cruise and land based vacation during the pandemic expanded quite a bit."

"As we increase our pricing, we're still at a significant value to what it would cost for you to have anything close to a similar experience on land. That's also why our pricing, what our guests are willing to spend on our ships, continue to rise because of the demographic secular trends as well as just that value gap to land based vacations."

What can we expect with Terminal G?

Cruise ship docked in Miami

Last month, Royal Caribbean Group signed a deal with PortMiami to build a new Terminal G cruise terminal.

Mr. Liberty said it won't quite be on the same scale as Terminal A in PortMiami, but it will help support the company's needs, "we have a lot of ships coming online. We need infrastructure. We need to make sure the experience from from when you arrive to getting on our ships is seamless and free and has no friction inside of it."

"That commitment to us is really just our commitment to our growth that we know is coming on."

Royal Caribbean removes Concierge Lounge access for Diamond Plus members

In:
12 Dec 2022

Royal Caribbean has removed one benefit of its customer loyalty program for its top tier members.

Radiance of the Seas concierge lounge

One of the published benefits of Diamond Plus members has been access to the Concierge Lounge on ships that lack a Suite Lounge, including:

  • Quantum of the Seas
  • Anthem of the Seas
  • Ovation of the Seas
  • Radiance of the Seas
  • Brilliance of the Seas
  • Serenade of the Seas
  • Jewel of the Seas
  • Explorer of the Seas
  • Grandeur of the Seas
  • Enchantment of the Seas
  • Rhapsody of the Seas
  • Vision of the Seas

In case you're wondering, it takes 175 points to reach Diamond Plus status. Generally speaking, you'll get one point per night of the cruise, and suite guests get two points per night. 

In an email to Crown and Anchor Society members, Royal Caribbean it has decided to rescind access due to overcrowding in the lounge.

"While we are excited for the growth of our program, we must remain mindful of our onboard operations to ensure that we continue to deliver the award-winning experience you know and love.

Concierge Club

In practice, this benefit had been mostly taken away anyway, since the line reserved the right to prohibit access to Diamond Plus members if there were too many members onboard.

Royal Caribbean explained this reality necessitated the change, "Access has been largely based on guest count and lounge capacity levels, which are assessed on a voyage-by-voyage basis."

"Due to high counts of top-tier members on most sailings, we have had to limit access to the Concierge Lounge altogether."

"This means that beginning on sailings departing on or after December 16th, 2022, both Concierge and Suite Lounge access on all ships will be limited to eligible Suite guests and Pinnacle Club members only."

Of course, Diamond Plus members still have access to the Diamond Lounge spaces.

Slow march to this point

Suite Lounge on Vision Class ship

While today's change on paper means less benefits than before, the reality was Concierge Lounge access had been on its way out for a long time up until today.

Whenever Royal Caribbean built a new ship or refurbished a vessel, they would add a Suite Lounge instead of a Concierge Lounge, which brought the number of ships with a Concierge Lounge down to less than half the fleet today.

Moreover, the ever increasing popularity of going on a cruise and the subsequent rise of loyal cruisers lead to more demand for this benefit than before.

 Suite Concierge

As stated by the cruise line in today's announcement, the benefit had already been rescinded on a sailing-by-sailing basis for many cruises.

It's been observed by other Crown and Anchor guests that Royal Caribbean had established hard counts for Diamond Plus and Pinnacle Club guests, and once a ship has Crown and Anchor members over that predefined threshold, that level is restricted from the Concierge Lounge.

Side of Quantum of the Seas

RoyalCaribbeanBlog reader twangster shared as a Pinnacle Club member, he's observed crew tracking how many people are in the lounges, "Multiple ships I've sailed recently asked all guests to badge in and out of the Concierge Lounge/Suite Lounge." 

"They were collecting data on how many guests, suites or otherwise, were actually using the facility and how long they stayed.  By gathering data they would have a basis to make additional policy updates. "

As an example, he shared a conversation he had with the Suite Concierge about the number of people onboard, "On Quantum in Alaska during the second Alaska cruise for this year, the suite concierge told me that Diamond Plus numbers were over the threshold all summer long."

"The first projected date that could allow them access to the Concierge Lounge was in September, but that is subject to change as the ship continues to book up."

Royal Caribbean will introduce new main dining room menu in January

In:
12 Dec 2022

It's official: Royal Caribbean will revamp its main dining room menu with a look and offerings beginning in January 2023.

After a few weeks of testing on Symphony of the Seas, Royal Caribbean has confirmed a new menu will replace the existing menu, beginning in January.

This is the first new dining room menu in over five years for the cruise line.

Royal Caribbean cautioned that the exact menu selections may change, so test menus that have been used so far may not be the final product.

New menu arrives in January

Royal Caribbean had been quietly testing a new menu on Symphony of the Seas, which was first spotted in November.

Over the last few weeks, the cruise line sought to capture guest feedback about the changes and make appropriate tweaks.

Speaking at the naming ceremony on Wonder of the Seas this weekend, Royal Caribbean International President and CEO Michael Bayley confirmed the new menu changes are going to proceed forward.

"We got all the written feedback. I think the food and beverage team has done an amazing job in making sure we're responsive to that. Our plan is to is to roll out the new menus starting in January," Mr. Bayley said when a travel agent asked for further information on the test.

Women eating in main dining room

Mr. Bayley also talked about hesitation related to a new menu.

"We're very thoughtful and conscious about any changes that we make. But we do think that where we're heading with the new menus is going to be better and more enjoyable."

Pastry

In an exclusive interview, Linken D'Souza, Global Vice President Culinary, Dining & Beverage, talked in greater detail about the new menus.  He added that the current plan is to begin the new menu deployment in January, and by early February, it should be available on all ships across the fleet.

"We'll get that data back really probably by the end of December. We'll review that over the holidays. And then as we come back, post the New Year's week, we will start a deployment on the new menu across the fleet."

"It'll probably roll fairly quickly because we want it to be consistent across the fleet as quickly as we can."

Making dinner faster

Why the change? The top reason according to Royal Caribbean is swiftness of service.

In responding to a question about the new menu, Mr. Bayley said that a top complaint from passengers has been how long dinner can take some times.

"It's also fair to say that we get a lot of feedback from customers who do want to have a slightly faster service."

Symphony of the Seas main dining room

He was quick to add dinner is not planned to become as fast as possible either, "I would say there is no intention to rush somebody through that dinner."

"It's your choice and all you have to do is tell your waiter, 'I don't want to rush service. We want to enjoy our time.'" 

Adding to Mr. Bayley's point, Mr. D'Souza explained the issue with how long dinner can sometimes take, "today, our dining experience takes 120 plus minutes, in some cases for larger parties, at least 95 minutes for a party two. That's a really long dining experience."

So how long should dinner take? Royal Caribbean thinks the magic number is around 75 minutes.

"The first thing will help us do is improve the speed of the pace of the meal," Mr. D'Souza explained.

"Not hugely, but let's call it about 15 minutes is what we're seeing, which is a significant reduction, gets us much closer to that 75 minute target for what our guest experiences is really what what we have looked at in the research. And they said that's kind of what the guest ideal dining experience time."

"Hotter, fresher, more consistently plated, beautiful food"

Besides speed of service, Mr. D'Souza thinks this new menu will result in a better experience for guests.

"I think holistically, when you look at both the service experience we create with the theming of the nights and then the food that's layered in and then the consistency. And quality improvements that you're going to see hotter, fresher, more consistently plated, beautiful food."

He admitted up until now, that has not been the case and it bothered him, "my frustration with that is I want to deliver a more consistent and great quality experience for our guests versus a hit and miss experience."

Family in dining room

An updated menu also allows the dining experience to be more consistent, which is a major concern for Mr. D'Souza.

"You make a French onion soup that doesn't taste the same on every ship or look the same, and frankly, that's not acceptable to me."

"I would rather our guests have a very clear understanding and expectation of what they're going to get. And they either love it or hate it. That's okay. But if you love it, I want it to be the same amount of love for that dish. Whether you came today and you came 16 months back and you ate once in the Caribbean and next time in Europe, it should taste exactly the same."

Easing the load on crew members

Waiter serving a family

An ancillary benefit of the menu is the realities of the legacy menu and its impact on the workload for crew members.

"Frankly, the workload for the crew, it's not manageable anymore with the amount of special requests."

"We're putting some structure on the process to really be more diligent in how we how we operate the dining space."

Family eating in main dining room

He also acknowledged that there are a lot of new crew members, and the restart process since 2021 has been a challenge that didn't exist years ago.

"We have more what we call new roles in our business than we've ever had. And these are new employees who have the depth and length of experience. So we've got a lot of new employees who simply are still learning."

Final menu not set yet

While the plan is to have the dinner menus change across the fleet beginning in January, the exact menus are not set yet.

Mr. D'Souza talked about the timeline for finalizing the menu, "The menu that is currently on Symphony will go through some iteration from the themes themselves to the items that guests like."

"The theme nights you've seen are not necessarily theme nights that you're going to see when we launch. So there may be some modifications based on the feedback."

In fact, there will be additional themed nights for longer sailings.

According to Mr. D'Souza, they are also working on menus for 8, 9 and 10 night cruises.

Feedback so far from guests

Mom and daughter in main dining room

Royal Caribbean has received lots of reviews of the menu changes from its passengers, both loyal cruisers and first timers.

According to Mr. Bayley, consumer research teams were sent onboard Symphony of the Seas during the trial to talk focus groups of customers.

"We always do find that when you do these changes, you get, especially with our loyal customers who are very much used to their routine, we do get more feedback and sometimes negative feedback from our loyal customers because they like, they enjoy the way it was," Mr. Bayley explained when talking about the menu change.

Serenade of the Seas dining room

"But we also find that our new customers and new to cruise enjoy the new menu."

"We're working our way through it. We're very responsive to the feedback."

You might be curious what the feedback looks like, and Mr. D'Souza provided additional context.

Royal Caribbean has a team of six people onboard the ship that are doing in-person meetings with guests, along with the email surveys that have been sent out to many more. The team onboard has met with at least 30-40 guests every day of the cruise to get their opinions.

"Overwhelmingly, the feedback for all of the teams, has been exceptionally positive."

Guests not happy with the change? Try it first

Mr. D'Souza appears keenly aware of the initial negative comments he read online when the new menu was first spotted, but he hopes people will judge the menus onboard the ship and not just in the vacuum of the internet. 

"We understand that it's going to be some people who are not really thrilled about all the changes."

"What I would ask for is I would ask for the opportunity for people to really try the experience themselves and not prejudge it before they've been on the ship."

Main Dining Room onboard Symphony of the Seas

He added that when the new menus roll out in January, the offerings are not set in stone. Additional feedback will be reviewed to make further refinements.

"We don't stop taking feedback after we start the new menu."

"If there's four or five modifications we can make, we'll iterate and make those changes. If there's a theme that's not working and we're seeing a lot of dissatisfaction on a specific day within the cruise period, we'll review that experience."

Royal Caribbean Post Round-Up: December 11, 2022

In:
11 Dec 2022

Good news, we are all one week closer to our next Royal Caribbean cruise!  In case you missed any of the Royal Caribbean fun from this week, here is our weekly round up!

Icon of the Seas reached its next major construction milestone this week.

Icon of the Seas float out

The new ship was floated out of the dry dock and into its outfitting dock at the Meyer Werft shipyard.

Essentially, Icon has moved from a dry dock to a wet dock.

Royal Caribbean News

Royal Caribbean Blog Podcast

The 478th episode of the Royal Caribbean Blog Podcast is now available, featuring a look at Matt's cruise on Odyssey of the Seas.

Matt is back from an 8-night Odyssey of the Seas cruise to the Southern Caribbean and shares what he liked and didn't like about this cruise.

Please feel free to subscribe via iTunes or RSS, and head over to rate and review the podcast on iTunes if you can! We’d appreciate it.

New RCB Video: How 'Back To Normal' is a Cruise?

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Have you subscribed to the Royal Caribbean Blog YouTube Channel? We share some great videos there regularly, all about taking a Royal Caribbean cruise! This week, we are sharing our latest video — How 'Back To Normal' is a Cruise? — and don’t forget to subscribe here.

7 TikTok cruise tips and if they actually work

I reviewed 7 cruise tips shared by people on TikTok.

Just like anything on the internet, just because it's on the internet, doesn't mean it's true.  So I wanted to check out the top cruise advice to see which tips were being shared and if I agreed with them or not.

I found 7 popular videos that cover various aspects of going on a cruise with tips and tricks that I thought were worth evaluating since they had fairly high view counts.

Royal Caribbean reveals new restaurants, bars, and activities on Icon of the Seas

Lemon Post Bar

More venues were revealed that we can expect to see on Icon of the Seas.

A variety of bars, restaurants, and activities were shared by Royal Caribbean that not only announced what they are, but also shared new concept art for each one.

5 real-life places that inspired Royal Caribbean cruise ship design

Did you know some of Royal Caribbean's best known activities and onboard features were ideas that came from places in the real world?

When new cruise ships are being designed, ideas come from different sources, including well-known locales.

Here are five things on a Royal Caribbean cruise ship that you could recognize as being similar or alluding to places you may have visited.

Answers to Wonder of the Seas questions our readers wanted to know

In:
10 Dec 2022

Before you sail on Royal Caribbean's Wonder of the Seas, you might have the same questions as our readers do about this cruise ship.

Wonder of the Seas aerial rear night

Wonder of the Seas entered service in March 2022, and soon after, she returned to Port Canaveral to begin offering year-round cruises from her homeport. Her return to Florida has a lot of cruisers excited to try out one of the world's largest ships for the first time.

Women at the pool in a casita

Royal Caribbean invited me to sail on Wonder of the Seas for a quick two-night sailing to commemorate the ship's official christening ceremony, and I wanted to answer as many questions as I could from our readers.

I asked readers on the Royal Caribbean Blog Facebook page what questions they had about Wonder of the Seas so that I could try to answer them all.

Here are all the Wonder of the Seas questions they have and answers to them all!

Can you book shows before the cruise begins?

inTENse show

Yes. Up until recently, the ability to book shows was not an option pre-cruise. However, Royal Caribbean seems to have changed that policy for sailings beginning in December.

Entertainment is available to reserve for Quantum and Oasis class ships 30 days before the sailing via the Royal Caribbean website.

What are your top 3 must-do’s and what to skip on Wonder of the Seas?

Wonder of the Seas docked at CocoCay

I spent a lot of my first day on Wonder of the Seas thinking of a good answer to this question.  

My three must-dos are:

Mason Jar

1. Eat brunch and see a show in Mason Jar

I didn't know I needed Southern American food in my life until I ate at The Mason Jar.

Chicken 'n waffles, red velvet pancakes, stuffed French toast and plenty more "don't tell mom what I just ate" dishes make a meal here worth the price of admission.

Equally fun is the Country Trio band that performs here. You don't have to be a mega Country music fan to enjoy the live entertainment.

Effectors 2

2. Effectors 2

Truthfully, all the shows on an Oasis Class ship are worth seeing, but Wonder of the Seas has a new show that is a follow-up to the original Effectors show that I first saw on Odyssey of the Seas.

Royal Caribbean's original productions have continuously outperformed the previous show with each new ship, so do yourself a favor and see the shows.

Vue Bar on Wonder of the Seas

3. Get a drink at the Vue Bar

I love what Royal Caribbean has done with the pool deck on Wonder of the Seas, especially the addition of the Vue Bar.

The Vue extends over the side of the ship to offer fantastic ocean views. 

The panoramic views are worth the visit.

Why is there no Broadway show on Wonder of the Seas?

I think there are two reasons why there's no Broadway show on Wonder of the Seas.

Royal Caribbean will tell you it's because their ability to produce in-house shows is at a level that rivals shows you'd find in Las Vegas or New York, and it allows them to craft a production that matches up well for cruise ship audiences.

To their credit, there's truth in what they're saying. Whether it's Voices, Effectors, or a host of other recent shows you may have seen on ships, Royal Caribbean Productions have evolved quite a bit from just musical medleys that we saw years ago.

Grease Broadway musical on Royal Caribbean cruise ship

Royal Caribbean won't say, however, cost is probably another reason.

Any Broadway show you want to have on a cruise ship costs money, and you have to remember Wonder was being built and launched during the pandemic and following more than two years of billion dollar losses. 

I could be totally wrong, but it's my opinion that developing an in-house show would cost them less than purchasing the rights to a Broadway show.

So given how far the cruise line has come with its own stuff and the financial situation they're in, it makes sense.

Are they offering the all access tour?

Yes, the All Access Ship Tour is available to book.

I took the behind the scenes tour on Mariner of the Seas, and it's an intriguing add-on for anyone that's wanted to see a cruise ship's bridge, controls, galley or more.

With that many people on board, does it feel incredibly overwhelming?

AquaTheater on Wonder of the Seas

This is my third time on Wonder of the Seas, and Wonder of the Seas feels incredibly manageable.

The Oasis Class ships are designed to distribute guests easily throughout the ship and it really does work once you get onboard the ship.

After the hustle and bustle of the first day, things settle down considerably and it's easy to forget the capacity of the ship because of how many things there are to do, which draws people in many directions.

How is the location/setup of Windjammer compared to other Oasis Class ships?

Windjammer entrance on Wonder of the Seas

Royal Caribbean built its largest Windjammer on Wonder of the Seas, and it's a welcome change.

On other Oasis Class ships, the Windjammer wasn't as large because there were so many other venues available to draw passengers away. 

However, on Wonder, Royal Caribbean recognized its guests like having the Windjammer as a primary option and greatly expanded its footprint as a result.

Like other Oasis Class ships, the Windjammer is on a high deck. But the layout means much more seating and lots of cooking stations.

How is the embarkation in Port Canaveral?

Embarkation is super easy in Port Canaveral.

Just like Royal Caribbean's other new generation of cruise terminals, the process of embarkation and disembarkation is so much easier than how it is has traditionally worked.

The key to making embarkation very easy is to complete all the pre-cruise check-in information in the Royal Caribbean app prior to the first day.

If you enter all the information in the app before the cruise begins, you will never stop walking through the terminal.

Is there still a non smoking room “Golden Room” up and running in the casino?

Yes, there are many slot machines to choose from, along with a couple of table games.

The other interesting aspect of the Golden Room is that it's non-smoking.

What food is included on Wonder of the Seas and what is not included?

Couple dining at Giovannis

Here's a list of the restaurants included with your cruise fare on Wonder of the Seas:

  • Main dining room
  • Sorrento's
  • Windjammer Marketplace
  • Cafe Promenade
  • Boardwalk Doghouse
  • Park Cafe
  • El Loco Fresh and Cantina Fresca
Mason Jar chicken sandwich

And here are the restaurants that cost extra:

  • Giovanni’s Italian Kitchen & Wine Bar
  • Playmakers Sports Bar & Arcade
  • Chops Grille
  • Hooked Seafood
  • The Lime & Coconut
  • Izumi 
  • Wonderland 
  • 150 Central Park 
  • Johnny Rockets
  • Starbucks 
  • Sugar Beach

I would love to see information about the unique things on Wonder compared to her sister ships

Perfect Storm waterslides on Wonder of the Seas

Wonder of the Seas is the fifth Oasis Class cruise ship in Royal Caribbean’s fleet, but she has several key differences.

While she shares many of the same restaurants, bars, and entertainment venues as other Oasis Class ships, significant enhancements were made to her design and layout.

You can view all the differences between Wonder and the other Oasis Class ships.

I would love a picture of the Central Park balconies directly above the Trellis Bar

Voila!

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Answers to Wonder of the Seas questions our readers wanted to know

Royal Caribbean CEO: Chat feature in app will be free starting in 2023

In:
09 Dec 2022

It looks like Royal Caribbean is about to drop a fee it had been charging guests.

Royal Caribbean's app has a chat feature that currently costs $1.99 per guest, per day to use it.

While at a question and answer session aboard Wonder of the Seas on Thursday, Royal Caribbean International President and CEO Michael Bayley told travel agents in attendance the line will remove the cost to use the chat feature.

According to travel agents in attendance, Mr. Bayley said the change will go into effect beginning January 1, 2023.

Following up on a promise

Royal Caribbean app

This isn't the first time Mr. Bayley talked about removing the fee for the chat feature.

At a similar event held on Odyssey of the Seas in 2021, Mr. Bayley said the cruise line would change the chat feature to free.

 "I remember that we had a lot of arguments internally within the company about a dollar ninety nine."

Michael Bayley speaking at President's Cruise

"I'm tempted to say we'll drop it, but nobody seems to be reacting against it. So we'll we'll drop it. Yeah. I think that will be good."

It now appears that promise is coming to fruition. 

Why a free chat feature makes a difference

By making the chat feature free, this opens up the function to many more passengers.

Since most guests do not purchase an internet package, that limits communication options for passengers while onboard a ship.

Moreover, having a free chat feature allows kids to use the chat feature without their parents having to spend anything extra.

How Royal Caribbean's chat feature works

The chat in Royal Caribbean's app works very similar to other texting apps you may have used in other apps.

Royal Caribbean's chat offers one-to-one guest chat, along with group chats.

Once onboard the ship and logged onto Royal Caribbean's Wi-Fi  network (no internet package required to use the app), other guests will show up as offline or online but are only online if they have the app opened and to the “chat” window.

Kids together on Wonder of the Seas

If your travel agent linked your reservation before sailing with a friend or family the will automatically show up in your list of contacts. You also have the option of adding other guests.

Royal Caribbean's app is available on the iTunes App Store and Google Play Store.

Royal Caribbean's Icon of the Seas floated out in shipyard in Finland

In:
09 Dec 2022

Icon of the Seas is sitting in water for the first time.

Icon of the Seas float out December 2022

The new cruise ship is under construction at the Meyer Turku shipyard in Finland, and earlier today the dock where she is located was filled with water to continue to the next phase of construction.

RoyalCaribbeanBlog.com commissioned these photos of Icon of the Seas floated out to share with all of you what this process looks like.

Since these are exclusive photos, please do not redistribute these photos. Feel free to share a link to this article instead.

Icon of the Seas float out December 2022

Essentially what a float out means is when the dry dock is filled with water and it becomes a wet dock. 

Last month, Royal Caribbean's Senior Vice President and Chief Product Innovation Officer Jay Schneider added the float out allows the ship to move forward so another cruise ship can be built behind it.

"It's a super exciting and super momentous occasion for a new ship, especially a new class of ship, because, this will be the first time it ever floats. And so, as you can imagine, that's a pretty big milestone," Mr. Schneider said when talking about the float out process.

More than 10,000 people in Finland and abroad have participated in the construction and design of the Icon of the Seas

Icon of the Seas float out December 2022

In addition to the transition from dry dock to wet dock, we also have a look at the construction progress being made with Icon.

Looking to the back of the ship, we can see water slide supports being installed for the Category 6 water slide.

Icon of the Seas float out December 2022
Icon of the Seas float out December 2022

We can also see more of the aft superstructure installed, along with the name of the ship beginning to be written.

Icon of the Seas float out December 2022
Icon of the Seas float out December 2022

At the front of the ship, the AquaDome is installed, and more progress is being made with cabins installed and other top deck work.

Icon of the Seas float out December 2022
Icon of the Seas float out December 2022

What's next for Icon of the Seas?

Icon of the Seas float out December 2022

The latest timeline Royal Caribbean provided for the Icon of the Seas construction has work continuing at the shipyard for a few more months.

In May or June 2023, sea trials will commence. This is when a cruise ship's navigational and technical systems are tested and it is the final part of cruise ship construction prior to delivery.

Icon of the Seas float out December 2022

Everything from the ship's propulsion, to navigation, to engines are tested before it can be ready to join the fleet.

Following the sea trials, delivery will take place sometime in the second half of 2023 and that's when the ship changes ownership from the shipyard to Royal Caribbean.

The inaugural Icon of the Seas sailing will be January 27, 2024.

Icon of the Seas render at sunset

When completed, the ship will be the world's largest cruise ship and Royal Caribbean's first ship to use liquified natural gas (LNG) and fuel cell technology. The ship is 1,188 feet long and can accommodate up to 5,610 passengers at double occupancy (7,600 passengers if you maxed out every bed).

Meyer Turku is building three Icon class ships. Icon of the Seas is the first of these, and the next one will be completed in 2025 and the third in 2026.

Royal Caribbean reveals new restaurants, bars, and activities on Icon of the Seas

In:
08 Dec 2022

Royal Caribbean announced new venues coming to Icon of the Seas when the ship launches in early 2024.

Desserted

Icon of the Seas will have more than 40 food and beverage concepts, with 23 of them completely new to Royal Caribbean.

More venues were announced today that show off new concepts coming to the ship.

Let's look at everything Royal Caribbean released:

Desserted milkshake bar

Desserted

The new Desserted will allow passengers to choose from a lineup of milkshake concoctions, including spiked options for the adults. 

Surfside Eatery

Surfside Eatery

Surfside Eatery will debut as the dedicated buffet in Surfside, the new neighborhood designed for young families.

More Royal Caribbean firsts include a spot for a quick stop between adventures, Surfside Bites, and specialty restaurant Pier 7 for beachside favorites.

Pier 7

Pier 7

Adults and kids alike can enjoy breakfast, lunch and dinner at the new Pier 7.

This is a specialty restaurant that will serve up beachside bites like mango shrimp tostadas and surf ‘n’ turf. 

Lemon Post Bar

Lemon Post Bar

The Lemon Post will debut as the bar for the whole family, with a menu of options for grownups and another for kids. 

Lost Dunes mini golf

Lost Dunes

We knew Icon of the Seas would have a mini golf course, but now we know more details behind it.

Lost Dunes is located in the Thrill Island neighborhood.

It's described as, "At Lost Dunes, the whole family can join the fun and find their way around a course of shipwrecks, plane crashes and fallen palms."

Basecamp

Basecamp

Basecamp will also be located in Thrill Island, this is a new bar concept that has a walkup window and bar.

It will be located near the Category 6 water park.

Arcade

Arcade

Royal Caribbean cruise ships all have an arcade, and the arcade in Surfside neighborhood is designed to appeal to kids and adults.

 Adventures include a variety of games at the Arcade, like retro-style favorites.

Carousel

Carousel

Little kids can enjoy a beach-themed carousel. 

More in store includes a slideable, climbable Playscape and the Splashaway Bay aquapark. 

Adrenaline Peak

Adrenaline Peak

Royal Caribbean has reimagined the rock climbing wall with Adrenaline Peak.

This one features the cruise line’s highest vantage point yet, racing lanes for friendly competition and endless ocean views.

Launching in 2024

Icon of the Seas aerial top

Icon of the Seas doesn't sail with passengers until January 2024, but has already sold extremely well.

Icon of the Seas is scheduled to be delivered in late 2023 and begin sailing in January 2024.

The first sailing of Icon of the Seas, a seven-night voyage out of Miami to the Eastern Caribbean, is scheduled for Jan. 27, 2024.

The ship will alternate between Eastern Caribbean and Western Caribbean itineraries.

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