Royal Caribbean CEO explains why they won't offer all-inclusive cruises

In:
11 Jul 2024
By: 
Calista Kiper

Some Royal Caribbean fans have asked for an all-inclusive cruise, but it's not in the cards for the line.

Michael Bayley, President and CEO of Royal Caribbean International, told passengers on this year's President's Cruise that the cruise line wouldn't offer an all-inclusive pricing.

While on the 2024 President's Cruise, Mr. Bayley took to the stage to answer questions posed by cruisers hailing from all over the world.

One cruiser, Gail from Australia, asked if cruises would switch to blanket pricing.

Michael Bayley

"I've heard a rumor that the pricing structure for cruising in America is going to be changed to an all-inclusive pricing structure," she said. "Is that correct?"

Mr. Bayley dismissed the rumor and replied that it was not.

Royal Caribbean wants its experience to remain adjustable

An all-inclusive cruise would mean that more aspects of the total cruise experience would be included in the base fare, such as beverage packages, specialty dining, and Wi-Fi.

Mr. Bayley assured cruisers that "Royal Caribbean is not going in that direction."

"I don't think we have any plans to roll it all up into one price," he said.

The cruise line has found from research that the brand needs to give everyone the decision of what they want to be included in their vacation.

"Because of the scale of our brand, we need to give everybody the choice," Mr. Bayley stated.

To appeal to its wide audience of cruisers who hail from all over the world and span many generations, the cruise experience should be adjustable for every individual.

CocoCay-Drinks

For example, about 52% of Royal Caribbean's guests love the beverage package, but 48% don't.

The average cost of Royal Caribbean's most popular drink package is around $65 to $115 per person per day, depending on the sailing.

If Royal Caribbean switched to all-inclusive pricing, it would force 48% of customers (including families and children) to pay for a drink package they won't use.

Read more: Things I Don't Pay Extra for on Royal Caribbean Cruises To Save Money

Aqua Action show

Instead, the cruise line wants to focus on an affordable price and value for all cruisers. Then, "If you want to buy stuff, buy it. If you don't, don't."

With the current pricing structure, it's easy for cruisers to simply add the products they want, and not pay for anything they don't want to.

In January 2024, Mr. Bayley said keeping the choice of what extras to buy is better for the cruise line's core customers, "We've learned that unbundling is much easier and better for the guest. It also gets the price point in front of the customer, especially for families. And remember family is our is our real core target market."

"When you unbundle everything, it gives people choice and it pushes the pricing closer to their budget, which is a really important thing for families," he continued.

"We feel like the pricing strategy that we have on the bundling, unbundling is the right path to go."

Gratuities won't be included in the base fare, either

Balcony room

When asked if gratuities would ever be included in the base fare or the cost of services onboard, Mr. Bayley said it wouldn't happen, either. 

He explained that another reason for separating pricing is the different cultures around service.

For much of the world, tipping is not a part of the culture and isn't expected by locals.

In the United States, however, tipping is considered normal, even expected.

Meeting of crew members

Bayley, who's lived in the U.S. for decades, joked, "You're just you're trained to tip for everything. You tip for this, tip for that."

"I'm Americanized, [so] when I go to the UK and I go to the pub with my sister and we have drinks, they bring the change and she puts it in her pocket. And I'm like, what is the matter with you?"

Read more: Tipping on a cruise ship: What you should and shouldn't do

While gratuities are required on a Royal Caribbean cruise, they are charged separately from the total fare.

Solarium Bistro

Guests can choose to prepay gratuities before the cruise or to have them added to their onboard account and settled at the end of the cruise.

As of July 2024, the current daily gratuity is $18 per passenger in standard cabins and $20.50 per passenger in Suites (Grand Suite and above).

Instead of including tips within the total cruise fare, Royal Caribbean is transparent about the cost and gives guests the option to decide when to pay it.

The cruiser was referring to the California "Honest Pricing Law"

Wonder-Price-Breakdown-Fees-Included

Royal Caribbean isn't including add-ons in the cruise price, but taxes and fees are now displayed in the total cost.

The cruiser who posed the question implied that cruises in the United States would be changing to a blanket pricing plan.

"I've heard a rumor that the pricing structure for cruising in America is going to be changed to an all-inclusive pricing structure," she said. 

California-Law-Taxes

It's possible the reason Gail believed all-inclusive pricing was going to become the norm for U.S. cruisers was the recent pricing law that went into effect.

Senate Bill 478 went into effect on July 1st. 

Also called the "Honest Pricing Law," this bill now requires businesses to include the cost of extra fees within the listed price.

For cruise lines, this means that fares will look a little higher, as they now include the total cost of taxes and fees.

Allure of the Seas

Michael Bayley explained this during the Q&A session: "When we present the price to you, it has to be an all-inclusive price of what you're going to pay for, which means it has to include taxes and fees."

"It's basically a change in the American market. And I think it makes sense, I think."

However, this merely involves including the price of fees. Royal Caribbean still will not have a blanket pricing structure that includes items like the Internet, specialty drinks, gratuities, and spa services.

What's included in my Royal Caribbean cruise fare?

Dinner in the Main Dining Room

Despite the separate charges, a cruise fare actually includes quite a lot.

Looking at everything that is still included in the base fare, a Royal Caribbean cruise can come at great value.

Amenities that are included in the base fare on every ship include:

  • Stateroom accommodations and private bathroom
  • Stateroom attendance and daily cleanings (twice a day for suites)
  • Dining venues such as the Main Dining Room and Windjammer
  • Beverages like coffee, tea, juice, and milk
  • Room service continental breakfast
  • Children's programming at Adventure Ocean
  • Teen hangout areas and programming
  • Entertainment such as musicals, live comedy, and magic shows  
  • Many onboard activities 
  • Sports centers and classic activities
  • Access to the fitness center
  • Pools, hot tubs, and sun decks
Icon of the Seas Empire Supper Club drink

Guests also have the option to choose to purchase extra add-ons as part of their vacation. 

These can be purchased on the online Cruise Planner before the cruise or onboard during the cruise. Some amenities require reservations or prior payment, while others do not.

Read more: Top 30 extra cruise costs that are not included

Izumi-Promenade

Cruise amenities that cost extra include:

  • Specialty restaurants
  • Beverage packages
  • Alcoholic drinks
  • Specialty coffee
  • Gratuities
  • Souvenirs
  • Spa treatments
  • Salon services
  • Room service
  • Onboard photos
  • Shore excursions
  • Internet
  • Fitness classes
  • Select times at Adventure Ocean
  • Arcade games
  • Casino 
  • The Key
  • Medical services
  • Laundry and dry-cleaning
  • Airport or hotel transfers
  • Artwork auctions
  • Ship-to-shore phone calls

Royal Caribbean has no intention to bundle these amenities into the base cost of a cruise.

Everything new and different coming to Utopia of the Seas, according to Royal Caribbean's top dreamer

In:
10 Jul 2024
By: 
Calista Kiper

Royal Caribbean just revealed everything that will be new and different on Utopia of the Seas.

Royal Caribbean's latest iteration in the Oasis Class will sail mainly weekend and 4-night cruises out of Port Canaveral. The idea is to offer the ultimate weekend vacation.

Despite Utopia being the sixth ship within the Oasis Class, there are still a lot of tweaks, changes, and additions to this ship.

As the newest ship in the fleet, Utopia of the Seas exhibits a lot of changes that prove how the cruise line is always improving its vessels.

Utopia of the Seas pool deck

The 5,668-passenger ship features an exhilarating display of amenities, from thrilling waterslides to the brand-new immersive train car dining experience.

Jay Schneider, Royal Caribbean's Senior Vice President and Chief Product Innovation Officer, introduced Utopia's additions and changes during a webinar today.

Here are the top differences you can expect to find on Utopia of the Seas.

First-ever outdoor seating for Giovanni's

Utopia of the Seas has Giovannis

Jay Schneider called Utopia's Giovanni's "the best in the fleet."

Taking the place of a two-story Wonderland on Decks 11 and 12, Giovanni's Italian Kitchen and Wine Bar will be the first specialty restaurant to have outdoor seating.

Giovannis concept

"What we're probably most excited about is our outdoor alfresco," Schneider said.

The outdoor seating will be perched over the Boardwalk.

Double the hibachi and an expanded Izumi

Izumi concept Utopia

Utopia of the Seas will also have an expanded Izumi, allowing for double the hibachi capacity.

During the webinar, Jay Schneider shared that Izumi "will have double the hibachi, a new omakase, and an expanded sushi experience."

Izumi to go

The Izumi in the Park takeout window, first introduced on Icon of the Seas, will also be featured in Central Park.

Guests will be able to grab sushi and ice cream directly from this window.

Read more: Utopia of the Seas restaurant and dining guide

The Pesky Parrot is replacing the Bionic Bar

Pesky Parrot render

Royal Caribbean is ending the Bionic Bar in its Oasis Class ships.

"It was really fun and novel when it came out, [but] the Bionic Bar is ten-plus years old," Schneider explained.

Plus, human bartenders can make nearly 40 times the amount of drinks robotic ones can in the same time period.

Pesky Parrot

Instead, Royal Caribbean has introduced a reimagined tiki bar in a classic Floridan style.

Schneider called it a "really fun, highly interactive, loud, vibrant" experience.

Additionally, there will be a real parrot inside the bar! Guests are encouraged to go inside and meet "Brian the drunk parrot."

Expanding Park Café

Park Cafe

Park Café continues to evolve. Royal Caribbean is expanding the complimentary venue's hours and food offerings.

The concept will be blended even closer into Central Park.

Multi-story Lime and Coconut Bar

utopia-lime-and-coconut-bar

Royal Caribbean wanted to continue to develop its open decks on Utopia of the Seas.

"Utopia's open deck will be the best in class," Schneider said.

To this end, the Lime and Coconut will be taken to a new level, with a multi-story design and access from both the forward and aft ends. 

Read more: Royal Caribbean reveals shows and parties for its new mega cruise ship

Expanded Sprinkles

utopia-sprinkles

Pool-goers love grabbing ice cream cones at Sprinkles, the complimentary ice cream venue located near the pool deck.

On Utopia of the Seas, this area is also getting an upgrade.

The area has an improved, larger design, and Royal Caribbean is introducing sprinkles on the ice cream for the first time.

Finally, Sprinkles will have sprinkles!

The Spare Tire

Close up of Spare Tire concept aty

Based on guest feedback, Royal Caribbean wanted to add more complimentary food close to the pool and the open deck.

On Icon of the Seas, the AquaDome Market was introduced.

In the case of Utopia of the Seas, Royal Caribean is adding The Spare Tire, the line's first food-truck-style eatery.

According to Schneider, "In addition to El Loco Fresh, there will be great complimentary food handed out from The Spare Tire right on the open deck."

Extended Ultimate Abyss to remain the largest dry slide at sea

To stake its claim as the largest dry slide at sea, the Ultimate Abyss has been extended 43 feet.

In addition to that, designers have made the slide even more thrilling. 

Passengers will feel like they're flying right into the Boardwalk before they turn at the last minute.

Redesigned Vitality Spa and Salon

Salon concept on Utopia

Utopia of the Seas will have a reimagined Vitality Spa.

"We've really elevated the design," and Schneider says the cruise line is very excited about it.

The salon area will also have a new design.

Upgraded destination elevators

Inside elevator on Utopia of the Seas

Cruisers love the destination elevators as a solution to crowding on giant cruise ships.

This computer-assigned alternative ensures that the elevator doesn't stop on every single floor.

The destination elevators were a popular addition on Icon of the Seas, and have been confirmed as available on Utopia as well. 

Solarium suites

Solarium Suite

Solarium suites are brand-new staterooms coming to Utopia of the Seas, located above the bridge wings on the ship.

Each suite has 270-degree views of the ocean, essentially the same view the captain gets.

Whether at sea or pulling into ports, guests will have that amazing, sweeping sea view from both the bedroom and the main living area.

The Royal Bling store

There will be a Royal Bling store on Utopia, but it won't be its own dedicated space like on Icon of the Seas.

Instead, Royal Bling will be a niche located inside the Effy store.

Icon of the Seas introduced the Royal Bling product as a way to offer special Royal Caribbean jewelry.

The Royal Railway—Utopia Station

Royal Caribbean guests love a classic dinner and a show, or what Jay Schneider likes to call "eatertainment."

To appeal to this desire and bring something unique to Utopia, designers came up with the idea to bring a train car dining experience to the ship.

"What if we put a train on a cruise ship that could take you to more destinations?"

This brand-new dining experience will be a completely immersive adventure.

Guests will receive a real train ticket in their stateroom, which they must bring to the dining venue.

The area has a classic train station platform, with separately numbered dining cars, and real train steam.

Schneider explained that the goal is to blend entertaining performances with amazing culinary dishes.

Passengers will be able to interact with actors dressed up as Wild West characters.

Once the train leaves the station, guests won't be able to "board" their car, so you'll have to show up on time.

Everyone will be called "all aboard," and the train will leave the station, immersing guests in gorgeous Wild West scenery.

Royal Caribbean has no plans to make it more difficult to reach its top-tier loyalty status

In:
10 Jul 2024
By: 
Calista Kiper

Royal Caribbean won't be moving the goal posts back in terms of reaching its highest loyalty tiers.

Royal Caribbean's customer loyalty program, the Crown and Anchor Society, has many tiers, and some cruisers are concerned with how many members are now reaching the top tiers.

One point is gained per night of cruising (or double points for suite and solo guests).

To reach the highest tier, the Pinnacle Club level, cruisers need to have 700 points.

Common ground event

Especially now that Royal Caribbean matches loyalty statuses between its three cruise lines, some cruisers believe that there are too many Pinnacle and Diamond Plus members in the fleet.

During a Q&A during this year's President's Cruise on Oasis of the Seas, one passenger asked if the cruise line would ever raise requirements to make it more difficult to hit the upper most echelons of the Crown and Anchor Society.

Michael Bayley, President and CEO of Royal Caribbean International, who was fielding questions at the event, answered that there is no plan to do so.

Royal Caribbean will not make it more difficult to reach the top tier of the Crown and Anchor Society 

crown-lounge-icon-of-the-seas-2

During the Q&A sessions, Amy Weber from Missouri shared that she and her husband reached Diamond Plus during the President's cruise.

"There's concern about Royal raising the qualification for those loyalty levels going forward," she said.

"What do you know about the plans for the loyalty program modifications?"

Mr. Bayley answered that Royal Caribbean has "no plans to do that."

"We're not planning on doing that," he maintained.

Bayley speaking

Royal Caribbean's requirements for the Diamond Plus and Pinnacle tiers will remain the same.

Read more: Pathway to Pinnacle: How I reached the top of Royal Caribbean’s Loyalty Program

To reach the Diamond Plus level, cruisers need 175 points. To reach Pinnacle, guests need to have a total of 700 points.

Royal Caribbean will not be changing these numbers.

The only requirements that have changed recently are within the loyalty match program.

If a cruiser has 500 Venetian Society Days, the highest level in the Silversea Cruises loyalty program, they will automatically be granted the Pinnacle Club level in the Crown and Anchor Society.

Read more: I tried Royal Caribbean's new loyalty match program. I missed having drink vouchers, but it saved me hundreds of dollars

Are there too many Pinnacle members?

Desk with papers

According to Amy Weber, many cruisers are concerned about Royal Caribbean changing the Pinnacle requirements.

This is because some believe there are too many members in the program's highest tiers.

"We have interacted with a lot of other loyal Royal Caribbean cruisers, and I've heard some grumbling about how many Pinnacle and Diamond Plus members there are," she explained.

Michael Bayley also spoke to this point when he answered her question.

"Sometimes we get these comments," he said, "and they're valid comments [but] they're often based upon certain sailings."

Looking at specific sailings packed with more Pinnacle and Diamond Plus members can lead guests to believe that there are an extreme amount of members.

However, Mr. Bayley clarified that on "90% of the sailings, it's just not true."

"You can go on many of our ships many times and there are only a few Pinnacle members sailing with us."

Royal Promenade

Certain sailings have a higher number of exclusive loyalty cruisers, such as Trans-Atlantic, Trans-Pacific, and President's cruises.

Mr. Bayley pointed out that longer sailings tend to have more Pinnacle members as well. 

"It's logical because as you get to Pinnacle, you're typically getting older." And since older people are usually retiring, they have more time for longer cruises. 

President's Cruise 2024

There are no official numbers as to how many Pinnacle members there are, but Mr. Bayley put it into perspective during the Q&A session.

"In the grand scheme of how many people sail with us, next year 7 million guests will sail with Royal Caribbean International. So sometimes it feels like a lot [of Pinnacle members], but it's not."

Michael Bayley says Royal Caribbean is making "extremely positive changes" to loyalty program

Status-Match

As he fielded questions about Royal Caribbean's Crown and Anchor Society, Mr. Bayley also emphasized the impact the Royal Caribbean Group unification has had.

By unifying all the loyalty programs within the Royal Caribbean Group family, the cruise line is making several changes to the programs.

Mr. Bayley said that he believes these changes are "extremely positive."

"It makes it so much easier for you to move between brands and, depending upon lifestyle choices, you can stay within the family and get all of the benefits you've earned over time."

President cruise balloons

Some great improvements have been made within the Crown and Anchor Society, and, according to Michael Bayley, "there's a lot more planned over the next few years."

Read more: 8 things you might not know about Royal Caribbean’s CEO

The cruise line is currently investing in new technology to bring it all together.

Within the next few years, cruisers can expect to "feel happier with the loyalty program."

Mr. Bayley said to look forward to improvements in the accessibility of information and the way the Crown and Anchor Society is presented to guests.

What benefits do Pinnacle members get?

Wine at Vintages

The Pinnacle tier of the Crown and Anchor Society features many valuable benefits for its members.

These include:

  • 50% off any glass of wine, beer, or soda (2 coupons per sailing)
  • 50% off a Johnny Rockets milkshake (2 coupons per sailing, on select ships)
  • Private departure lounge with continental breakfast
  • 25% Discount on any glass of wine, beer, or soda
  • Buy a specialty restaurant dinner and receive one complimentary non-alcoholic specialty coffee beverage (excludes Starbucks)
  • Priority waitlist seating request in the Main Dining Room
  • 6 Complimentary daily drinks up to $14 (excludes Starbucks, Bionic Bar, and Desserted)
  • Purchase a specialty restaurant dinner cover charge during the first or second night of your cruise and enjoy complimentary dining for the second guest
  • 40% Discount on Deluxe Beverage Packages
  • Coastal Kitchen access
  • $25 off specialty dining on 5+ nights (Oasis & Quantum class only)
  • Exclusive daily breakfast at a specialty restaurant
  • Free Unlimited surf and stream Internet access for 1 device only for the length of your voyage
  • Exclusive Top Tier Event on 5+ night sailings 
  • Priority waitlist for Shore Excursions and Vitality Spa services
  • Exclusive Backstage Tour on 5+ night sailings
  • Crown Lounge access with nightly happy hour
  • Priority access and seating at Theater, Ice show, and AquaTheater events
  • Cheers with an Officer on 7+ night sailings
  • Suite/Concierge Lounge access
  • Flexible arrival
  • $6 Casino Royale FreePlay
  • Buy a bingo package and receive 6 free Jackpot cards
  • Robes for use onboard (delivered upon request)
  • $5 off $25 dry-clean or press
  • $10 Discount on $34.99 wash and fold laundry bag on 5+ nights
  • 3 Complimentary welcome waters (per adult)
  • Stateroom phone discount rate of $2 per minute
  • Chef’s Choice on 5+ nights
  • Personalized gift/amenity (per household)
  • One Free $34.99 wash and fold bag on 5+ Nights
  • Upgraded bathroom amenities
  • 30% Discount on a single photo, photo package, or photo book
  • One (1) free digital or printed photo of your choice
  • 15% Discount on Royal Caribbean logo products sold onboard (min. $25 purchase)
  • 20% Discounts on any spa service (excludes Medi-Spa services)
  • Complimentary add-on spa treatment (excludes Medi-Spa services)
  • Milestone recognition beginning at 140 cruise points (Crystal Block)
  • Personalized lapel pin
  • Discounts on Balcony & Suite Staterooms
  • Exclusive access to call center staff members
  • Single supplement cruise fare reduced to 150% from 200%
  • Milestone Cruise Certificate valued at the prevailing rate of a 7-Night Balcony Stateroom for 700 and 1,050 cruise points
  • Milestone Cruise Certificate valued at the prevailing rate of a Junior Suite Stateroom for 1,400 and every 350 cruise points thereafter

And the Pinnacle status isn't just for older cruisers, despite the time it takes to reach. 

Family eating ice cream in Boardwalk

The tier has specific Youth Member benefits, which include:

  • 50% off one scoop of Ice Cream at the Ice Cream Parlor (on select ships)
  • Surf and Stream internet discount equal to parents’ benefit
  • Buy 1 movie rental in your stateroom and receive the second Free
  • Spend $15 in Arcade Credits to get $5 off your onboard expense account, or spend $50 in Arcade Credits to get $25 off 
  • 6 Complimentary daily non-alcoholic drinks up to $14 (excludes Starbucks and Desserted)

Read more: The Crown and Anchor perks you should use on every Royal Caribbean cruise

Stop bringing these 4 banned things on your Royal Caribbean cruise ship

In:
10 Jul 2024
By: 
Matt Hochberg

A surprising amount of cruise ship passengers bring banned items to their cruise, only to have it confiscated.

Things you can't bring on a cruise ship

Similar to how there are certain items you cannot bring on an airplane, cruise ships prohibit a list of items for security and safety reasons.

The list of prohibited items is posted on the cruise line website, but plenty of people still arrive on every cruise with things that they're not allowed to bring.  

If someone brings a banned item, Royal Caribbean will confiscate it and return it after the cruise is over.  Guests can collect these banned items at a table in the cruise terminal. 

Confiscated items table

On a recent cruise, I walked by the confiscated items table to see what people were bringing onboard.  Not only was there a wide variety of items collected by the cruise line, but it's clear there are a handful of prohibited items a lot of people still bring on their cruise.

Not only will it be confiscated, but you're wasting your own precious luggage space by taking it with you from home.  In some cases, I'm certain people spent extra money to buy it specifically for their cruise.

Before you pack for your cruise, here are 4 banned items to leave at home.

Read more: 115 item Ultimate Cruise Packing List

Handheld steamers

Steamers

Without a doubt, the most commonly confiscated item I saw on the table were handheld steamers.

Getting rid of wrinkles in clothing is a top concern for anyone that has nice clothing they want to look their best during the cruise.

Unfortunately, steamers are not allowed because of the fire risk they pose. Steamers fall under the prohibited small home appliances clause of your cruise contract because they constitute a fire hazard. In fact, all cruise lines ban them, not just Royal Caribbean.

Read more: 15 things cruise lines really do not want you to bring on ships

Wrinkle release spray

Instead of a handheld steamer, consider packing Downy Wrinkle Release spray, which can work quite well at eliminating wrinkles. (Link contains affiliate link, which costs you nothing extra to use).

Irons

Irons

Just like the handheld steamers, irons aren't allowed either on cruise ships.

Essentially, anything with a heating element is a fire hazard. Irons left unattended could pose that risk, and since they're a home appliance, not allowed on cruise ships.

Fire on a cruise ship is arguably the number one concern because of how quickly it could potentially spread.

Clothing steamer iron

You should also know there are no irons provided by the cruise line in your stateroom either. There's no self-service laundry either, so if you want your clothes pressed, you'll need to have them sent out via the extra-cost service offered by Royal Caribbean.

Read more: Does Royal Caribbean have irons? How laundry works on a cruise ship

In addition to the wrinkle release spray mentioned earlier in this article, you could turn on the cabin shower to hot and steam the wrinkles away. 

Power strips

Confiscated items table

Older cruise ships are notorious for not having enough power outlets.  Considering how many electronic devices people have these days, it's a concern for not having enough outlets.

I observed quite a few power strips on the confiscated items table, and power strips are a fire risk if they overload. It's my experience the security team can't determine which power strips have a surge protector or not, so they all get confiscated.

It seems if the power strip has an electrical outlet on it, there's a good chance it will be confiscated.  Don't be fooled by an item advertised as "cruise safe" because ultimately it's at the discretion of the bag screener to make a judgement call.

USB hub

What you should pack instead of a power strip is a USB hub, such as this 6 port charger.  (Link contains affiliate link, which costs you nothing extra to use).

Phones, watches, and even laptops can all be charged by USB, and there's little risk of it being confiscated.

Kettle

Electric kettle

You might be tempted to bring a hot water kettle with you so that you can enjoy tea in your stateroom, but these too are not allowed.

Just like other home appliances, Royal Caribbean does not allow these.

The good news is it's unnecessary because there are good alternatives onboard.

Brilliance of the Seas interior cabin

You can get hot water anytime from Cafe Promenade, as well as on request from other dining venues.

If you stay in a suite, there's a coffee maker provided in Junior Suite and higher cabins.  Royal Caribbean ships sailing from Europe actually include a safe to use hot water kettle in all cabins by default. 

Read more: 15 things you don't need to bring on a cruise

Celebrity Cruises becomes the top cruise line for wine with 18 awards

In:
09 Jul 2024
By: 
Elizabeth Wright

Celebrity Cruises received 18 awards at the 2024 Wine Spectator Awards, increasing the cruise line's total to 136 over the last 12 years. 

Celebrity-Wine-Hero

“We are continually innovating and expanding our beverage offerings to remain at the forefront of trends and meet the preferences of Celebrity guests,” said Laura Hodges Bethge, president of Celebrity Cruises. 

“We are honored to receive continued recognition for our elevated wine program from the experts at Wine Spectator," the world’s leading authority on wine anchored by Wine Spectator magazine, a print publication reaching about 3 million readers worldwide. 

Celebrity-Eclipse

Celebrity Cruises won nine 2024 Awards of Excellence for the 12th year in a row:

  • Opus on Celebrity Reflection
  • Grand Cuvée on Celebrity Silhouette 
  • Grand Epernay on Celebrity Solstice
  • Moonlight Sonata on Celebrity Eclipse
  • Silhouette on Celebrity Equinox
  • Cosmopolitan on Celebrity Summit
  • Metropolitan on Celebrity Millennium
  • San Marco on Celebrity Constellation
  • Trellis on Celebrity Infinity
wine-glasses

They also received the 2024 Best of Award of Excellence for Le Voyage on Celebrity Ascent and Celebrity Beyond; the 2024 Best of Award of Excellence for Tuscan on Celebrity Ascent and Celebrity Beyond; the 2024 Best of Award of Excellence for Cyprus on Celebrity Apex; the 2024 Award of Excellence for Normandie on Celebrity Edge; and the 2024 Award of Excellence for Fine Cut on Celebrity Ascent, Celebrity Beyond, and Celebrity Apex.

Guests sailing onboard one of Celebrity's ships have a selection of over 500 wines to choose from

Wine-Cruise-Tower-Celebrity

Whether you're a wine connoisseur or a novice, Celebrity's trained sommeliers, who are available in every restaurant, are eager to assist, guiding passengers through the extensive list of onboard wines, including Celebrity's private labels. 

Guests may also choose from various wine-focused programs, such as World Wine Tours, Food & Wine Pairing Workshops, and Destination Wine Tours in ports around the globe.  

The World Wine Tour allows you to sample wines from around the world and learn about regional and varietal technicalities, all from the comfort of your ship. Food & Wine Pairing Workshops educate participants on the fundamentals of food and wine chemistry, including how the two interact. 

Red-Wine

Destination Wine Tours are for those who want to immerse themselves in wine-producing areas worldwide. Sampling an Italian wine on the ship differs from the experience of visiting a local winery first-hand! 

Pricing varies; however, on my upcoming Celebrity Ascent cruise, the World Wine Tour and Food & Wine Pairing Workshop start at $55 per guest. The Premium Wine Tasting is more expensive, costing $199 per attendee. 

Seven ships have the acclaimed Cellar Masters onboard

Cellar-Masters

On Celebrity Constellation, Celebrity Eclipse, Celebrity Infinity, Celebrity Millennium, Celebrity Reflection, Celebrity Solstice, and Celebrity Summit, wine aficionados should explore Cellar Masters, which has a large selection of international wines, all hand-picked by Celebrity sommeliers. 

Cellar Masters was replaced by the Craft Social Bar on Celebrity Equinox. While wines are still available, it's more of a sports bar than a wine bar. 

Both the Classic and Premium Drink Package include wine, but the latter has a more extensive list of wine options

Wine-Glasses

Celebrity's Classic Package is their basic option which includes select beers, spirits, cocktails, liqueurs, frozen drinks, and wines by the glass up to $10 per serving. Though a few wines are available, your selection will be far more limited than if you purchase the Premium Package. 

The Classic Package costs $84.99-$89 per person, per day. Since the Premium Package includes a wider array of beverages, it is more expensive, costing as much as $109 per person, per day. 

However, you can save on your Celebrity drink package by purchasing it in advance through the online Cruise Planner. At the time of writing, for example, the Classic Package was advertised for $67.99 per day on my upcoming Celebrity Ascent cruise. The Premium Package was listed as $79.99 per person, per day. 

Red-Wine-Bottle

If you book a package and later discover the price has dropped due to a pre-cruise sale, you can cancel and rebook for no penalty. You will be refunded the full amount of the original booking. 

Guests who booked Celebrity's All Included fare will receive a Classic Package, as well as Basic Wi-Fi. Both can be upgraded to premium packages through the Cruise Planner or once onboard. You will get a better rate by purchasing the upgrade online, though. 

Your drink package doesn't dictate your ability to participate in one of the onboard wine experiences. They are available to all guests willing to pay extra. Even if you have a package for your cruise, you will have to pay for the wine-focused programs. 

White-Wine

Like with the packages, it's best to reserve your spot for the experiences beforehand, as they tend to sell out as the departure date approaches. If you want until you're onboard, the program you were looking forward to may be sold out. 

Royal Caribbean will not give away free Wi-Fi on its cruise ships, CEO says

In:
09 Jul 2024
By: 
Calista Kiper

Why is the Wi-Fi on a cruise ship so expensive?

Royal Caribbean's VOOM WiFi comes at an extra cost, per device, per day.

When asked if the cruise line would ever give it away like land hotels, Michael Bayley, President and CEO of Royal Caribbean International explained why it's not the same thing.

Speaking during a Q&A during this year's President's Cruise on Oasis of the Seas, Mr. Bayley fielded questions from cruisers on a variety of topics.

President's Cruise 2024

In addition to celebrity performances, customized shore excursions, and exclusive parties, the President's Cruise also hosted a Q&A session. 

During the Q&A, Brad from Idaho asked why the WiFi on a Royal Caribbean cruise is so expensive.

"The standard seems to be worldwide—hotels, restaurants, everywhere you go has free WiFi. Is there any possibility of [Royal Caribbean] getting free WiFi in the future?"

Free WiFi won't happen because Royal Caribbean pays "a ton of money" for Internet coverage

Michael Bayley

Mr. Bayley was quick to answer that free WiFi isn't going to happen. 

"Are we going to give free WiFi? No."

However, there's a good reason as to why Royal Caribbean charges so much for Internet on its ships.

"We got to pay a ton, a ton, a ton of money for WiFi," Mr. Bayley said.

Starlink internet receivers on Freedom of the Seas

He took the cruiser's example of hotels and restaurants offering free Wi-Fi to explain why cruise ships aren't the same.

Any hotel or venue on land will be plugged into cable or phone line provided internet package that also services thousands or millions of consumers.

Wi-Fi on land relies on underground and undersea cables, which are faster and cheaper than satellites.

Countries like the United States invest lots of money into creating and maintaining the Internet infrastructure and have millions of customers to help support the cost.

Starlink receivers coming to Royal Caribbean

Given that large foundation and competition among providers, it makes sense that free WiFi is offered on land.

In contrast, "There is nothing for the oceans. We can't pull a cable with us." 

This means that ships in the ocean must rely on satellites that orbit Earth, a much slower and more expensive method of connection. 

Read more: Is Royal Caribbean WiFi worth it?

Essentially, Royal Caribbean has to enter into contracts with satellite tech companies, and this comes at a huge yearly cost.

"I sign the invoices when they come in [and] every time I see them I'm like, oh my God." Mr. Bayley said he cringes whenever he sees the yearly bill. 

He couldn't remember the exact amount the cruise line pays each year but reiterated that "it's huge."

Starlink satellites have slightly reduced costs

Starlink logo

Two years ago, Royal Caribbean began to contract with Elon Musk's SpaceX company to use Starlink satellites for Internet.

Starlink uses mid-level satellites to provide Internet coverage.

"Starlink is a much better technology," Michael Bayley said during the Q&A. "It gives you better coverage, it's much faster, and it is cheaper."

Michael Bayley

Starlink isn't a lot cheaper than other satellite networks, according to Mr. Bayley, but it is slightly cheaper, and certainly a lot faster.

The Starlink website currently lists a maritime business plan for larger vessels that starts at $1,000 a month. 

All Royal Caribbean cruise ships utilize Starlink internet service at this time.

Read more: I tried Elon Musk's Starlink internet on a Royal Caribbean cruise ship

Mr Bayley estimates another five or more years before Internet prices are reduced again, but cruisers cannot expect free Internet access onboard a Royal Caribbean ship.

How fast is the WiFi?

Voom desk

Given the cost of Internet onboard a Royal Caribbean ship, how well does it work?

The VOOM Internet is called the "faster Internet at sea," and is 6x faster than that on other cruise ships, according to Royal Caribbean's website.

However, factors like the number of guests online and the ship's location can influence the speed of the WiFi.

odyssey of the seas interior cabin TV and beds

Freedom, Oasis, Quantum, and Icon Class ships with newer satellite technology tend to have faster speeds.

However, Starlink will slow down if many users are in the same region.

In general, the older ships in the fleet use older technology, so while the Internet still works, it could take some time to load.

Even crew members have to pay for WiFi

Michael Bayley and Jason Liberty

Michael Bayley stressed that the Internet fee isn't an unfair price, but rather a "reasonable operating cost." 

Even Royal Caribbean crew members have to pay for WiFi, he said.

The cruise line does subsidize the prices, using different costs for crew members, but the crew is still required to pay.

Crew-Training-Icon

"We do our best to make it as accessible as we possibly can," Mr. Bayley said.

Crew members are allowed cheaper prices and free periods of the Internet.

Much like guests get access to the Royal Caribbean app, crew members also get access to WhatsApp for free, so they can still stay in touch with family and friends.

Spotted: Has Royal Caribbean Ended BOGO Drink Package offers onboard its cruise ships?

In:
09 Jul 2024
By: 
Matt Hochberg

Could it be the end of the Buy One, Get One discount offered onboard Royal Caribbean cruise ships for the popular drink package?

BOGO offer onboard

Nothing has been officially announced as a matter of policy, but on two different ships this week, cruisers reported not seeing the BOGO deal offered when a drink package is purchased onboard.

Read more: Royal Caribbean drink packages prices and info

On Enchantment of the Seas and Freedom of the Seas, the flyer for buying a drink package doesn't have a BOGO offer.

Thomas Budzyn wrote on Facebook, "at least on Freedom of the Seas, there is no longer a BOGO sale for the drink package."

Freedom drink package flyer
Photo by Nancy Budzyn

Another cruise on Enchantment of the Seas confirmed he was seeing the same thing on Enchantment of the Seas.

Drink package flyer

Don Goldstein reported on Icon of the Seas he was seeing the same thing, "The bar tender at Overlook on Icon told us that Royal was no longer doing drink package BOGOs purchased onboard."

The BOGO offer essentially gives a 50% discount on the cost of a drink package when buying it for two passengers. It was offered when buying a drink package onboard the ship on the first or second day of the cruise.

drink package bogo offer
Photo by Nancy Budzyn

To be clear, the pre-cruise discount is still being offered, and this is an observation made just onboard a couple of ships by a few cruisers. 

Without the discount, each drink package purchased onboard a ship would cost at least $100 per person, per day for the Deluxe Beverage Package.

Moreover, Royal Caribbean requires all adults in the same stateroom to buy the Deluxe Beverage Package if at least one adult does so. There is no such rule for the Royal Refreshment or Soda packages.

The reason the rule is in place is to prevent sharing of drink package benefits.

Book online before the cruise to get the best price

strawberry-blonde-drink-package

Whether or not Royal Caribbean has a BOGO discount on its ships, you're doing yourself a disservice by waiting to book a drink package onboard.

Royal Caribbean regularly offers a substantial discount when a drink package is purchased before the cruise begins. It's common to see 35-45% off the cost of a drink package online.

Depending on the promotion offered, you can usually get the Deluxe Beverage Package for around $60-$80 per person.  It varies from sailing to sailing, but the price offered in the Royal Caribbean app or website is always cheaper than buying it onboard.

Read more: Best time to purchase a Royal Caribbean drink package

Screenshot of the drink packages for sale

For example, on a recent Icon of the Seas sailing, the Deluxe Beverage Package was on sale for $76.99 instead of $110 per person, per day. Royal Caribbean says its 30% off savings.

You can always re-price the drink package when buying it online, all the way up to a few days before your cruise. This allows you to cancel and rebook if the price drops.  Its a significant advantage for consumers.

My recommendation is to never wait to buy the drink package on the ship because of the higher price tag, and now the added risk of the BOGO discount not being available.

How to maximize a drink package purchase

Lime and Coconut bar on Wonder of the Seas

Whether you buy a drink package onboard or online, there are a few easy tips for getting the most out of your beverage package.

coco-loco-perfect-day-at-cococay-drink-package

Your drink package works at more places than just bars. Besides ordering a drink at the Pub, Schooner Bar, or at the pool, you can also get drinks at specialty restaurants, the Main Dining Room and even Perfect Day at CocoCay or Labadee.

This not only extends the value of a drink package, but you can sample the special cocktails found at specialty restaurants. Some favorites include the Mason Jar, 150 Central Park, Jamie's Italian and Wonderland.

Bottles of liquor

Ask for top shelf liquor. When you order a drink, don't just ask for the drink by name.  Rather, ask for the drink by name and specify the liquor you want with it.

If you don't do this, you might end up with a generic liquor instead of something better.  Higher-end spirits tend to be smoother and have a better flavor.  Plus, it's included with your drink package, so don't be afraid to ask for a higher quality vodka, tequila, or rum.

coca-cola-freestyle-machine-drink-package

Don't overlook other beverages included. While you might be focused on cocktails, beer, and wine, you should also look at the non-alcoholic beverages to get more value out of your drink package. 

Premium coffees, teas, soft drinks, and bottled water are included in the Deluxe Beverage Package and Royal Refreshment package, and you should order these to make it easier to "break even" on a drink package purchase cost.

Stock up on bottled water. My favorite trick for maximizing the drink package is to get extra bottles of water.

Bottled water is super helpful to have around the ship and on shore.  It's a good idea to ask for a bottle of water along with your regular drink order so that you can start stockpiling bottles in your cabin.

Having extra bottles of water provides a convenient way to stay hydrated on your cruise. Plus, you can bring bottled water with you off the cruise ship into port when on a shore excursion.

Utopia of the Seas will have Royal Caribbean’s new elevators that cruise ship passengers will love

In:
08 Jul 2024
By: 
Matt Hochberg

A clever solution to a traditional problem on cruise ships is coming to Royal Caribbean's next new cruise ship.

New elevators coming to Utopia of the Seas

Ever since Icon of the Seas launched earlier this year, it earned rave reviews for many changes, including the addition of destination elevators.  And it now appears Utopia of the Seas will have the same feature.

Read more: Utopia of the Seas guide

Giant cruise ships have always had crowding issues, especially when waiting for an elevator. Royal Caribbean tested out a new alternative on Icon of the Seas and it worked quite well.

Bryan James, a musician and crew member on Utopia of the Seas, posted a video confirming the ship will indeed have the new kind of elevators.

Destination elevator on Utopia

"They just upgraded all the elevators on the ship," he said in a YouTube video he posted.

He described it as, "They make it so you don't stop on every single floor that somebody is pressing the button for."

Destination elevator panel

Guests go to a panel in the elevator lobby, and then select which floor they would like to go to.  The computer then assigns you a particular elevator to wait for in the lobby.

When your elevator arrives, there are no buttons to press inside. It already knows which floors it will stop at, based on an optimization for that car to get people to and from.

Destination elevator

The result is wait times for an elevator are significantly less, and that's a big deal for cruise ship passengers. Long elevator wait times are a pain point because of how inundated they can become during the day.

On most ships, even if an elevator shows up, it could be already full of people.  And even when it's full, the elevator would stop on every single floor someone has called for one.

Destination elevator bank

Jennifer Goswami, Director Product Development at Royal Caribbean Group, spoke at a recent conference about how well-received destination elevators have become among guests on Icon.

"Elevators, while kind of not always the flashiest of technology, have been an absolute smash hit for Icon," Ms. Goswami stated.

"When you're waiting outside of an elevator for three, four, five minutes, we call them microwave minutes where they feel like the longest minute of your life," she said.

Inside elevator on Utopia of the Seas

In April 2023, Royal Caribbean's Senior Vice President and Chief Product Innovation Officer Jay Schneider, introduced the concept of destination elevators at a presentation and mentioned the Oasis Class ships suffered from long elevator waits, "even with the elevators that we have on the Oasis Class, we still can struggle with lines."

Testing on another Oasis Class ship

Destination elevator test

Utopia of the Seas may be the first Oasis Class cruise ship with destination elevators, but the line might be considering adding it to other ships too.

Earlier this year, a team from Royal Caribbean Product Development were testing out the Icon-style elevator system on Allure of the Seas.

In April, one elevator lobby was transformed to look like a destination elevator bank from Icon of the Seas. The elevators had temporary letters above each door, to indicate what assignment a passenger would have when requesting an elevator.

Allure is scheduled for a dry dock in February 2025, so it would be an ideal candidate for the upgrade.

More new features coming to Utopia

Utopia-Railway-Train-Car

Ms. Goswami is correct in that elevators are far from the most interesting feature one can look forward to on a cruise ship, so here are a few more notable improvements coming to Utopia of the Seas.

The Royal Railway restaurant is a new immersive dining concept that will debut on Utopia. 

Combining food, visual effects, and theming, Royal Caribbean will have a new kind of restaurant experience that makes you feel like you're in a certain part of the world or in a certain era. It's more than just "another specialty restaurant", in that it aims to make you feel part of a story.

Read more: Royal Railway restaurant preview

Abyss-Utopia

If you like thrills, there will be an improved Ultimate Abyss slide on Utopia.

Measuring 259 feet long, Utopia's 10-story Ultimate Abyss will be 43 feet longer than the slides on other Oasis Class ships. There are racing windows and zoom booster rollers for a "surprise" exit on the Boardwalk. 

Close up of Spare Tire concept aty

If you're in the mood for a bite to eat while at the pool, expect a new and easier way to get something.

There will be a "food truck" on Utopia's pool deck, called the Spare Tire. The menu has "handheld favorites" like pulled pork sandwiches, cheeseburger flatbreads, daily rotating desserts.

Read more: 7 new things coming to Utopia of the Seas

There will be new shows and parties on Utopia of the Seas. While she may be the sixth Oasis Class cruise ship, there's a whole new lineup of entertainment.

There will be a new show in each of Utopia's signature venues: Royal Theater, AquaTheater, and Studio B.

If you like to dance, Royal Caribbean is adding the largest silent disco in the fleet to the ship. Silent Toga! appears to be another silent disco, being described as "[a] toga party with a silent twist."  

Those who prefer poolside action will appreciate the not one, not two, but four pool parties onboard, including the Sail Away Pool Party, Hey Utopia!, Senses Sunset Pool Party, and Plunge Day Pool Party, a Vegas-inspired daytime party. 

Read more: Royal Caribbean reveals shows and parties for Utopia of the Seas

Utopia begins sailing in July 2024

Utopia of the Seas at CocoCay

Utopia of the Seas will have her inaugural voyage from Port Canaveral, Florida on July 19, 2024.

Utopia will be the first new Royal Caribbean ship to debut with short cruises, instead of 7-night cruises. Her first sailing is a 3-night cruise to The Bahamas, followed by a 4-night cruise.  The pattern then repeats itself indefinitely.

The goal is for this ship to dominate the weekend cruise market. The idea is by offering 3- and 4-night sailings on its newest ship (instead of older vessels), those curious about cruising are more likely to try it and get hooked on Royal Caribbean.

Read more: Royal Caribbean's master plan to offer the best weekend cruises

Icon of the Seas is Royal Caribbean's best cruise ship ever, and it's not even close

In:
08 Jul 2024
By: 
Matt Hochberg

You have to give credit where credit is due, and Royal Caribbean's Icon of the Seas is worthy of every accolade attributed to it so far.

Matt thinks Icon of the Seas is the best ship

Icon of the Seas is the world's biggest cruise ship, but size alone doesn't make it necessarily the best. It's the assortment of features, tweaks, and enhancements that really make the new ship stand out from every other Royal Caribbean ship in the fleet.

I sailed on Icon of the Seas last week for the first time since the ship's inaugural voyage in January. I was curious to see now that it's been about six months since her launch, would the novelty have worn off and the ship live up to hype she received earlier this year.

Read more: I took the inaugural cruise on Royal Caribbean's newest ship

After spending 7-nights onboard, I'm convinced Icon is not only still worthy of all the praise, but Royal Caribbean raised the bar yet again for what all other cruise ships are judged against.

Crowd management second to none

Matt on Icon of the Seas

It's amazing how a cruise ship that can handle over 7,000 passengers doesn't feel crowded.

When you walk around Icon of the Seas, you'll quickly start to wonder where everyone else is.  Our summer sailing had plenty of kids onboard, and that meant the ship was pretty much maxed out to capacity.

Pool deck on Icon of the Seas

Whether you were on the Royal Promenade, around the pool deck, or going to a show, crowds were few and far between.  I don't want to make it seem like you have the ship to yourself, but compared to other Royal Caribbean cruise ships, crowds were largely absent.

On other ships, the Promenade is a zoo of people (especially on embarkation day).  The pool deck is packed on sea days too.

On Icon, there was much more space to spread people around and it showed.

Destination elevator panel

Royal Caribbean also solved crowding with its destination elevators, which more efficiently assign elevators to passengers.  Waiting for an elevator on a cruise ship is a traditional pain point for guests, and Royal Caribbean referred internally to those wait times as, "microwave minutes" because it feels like the longest wait ever.

If you've cruised on other ships and then try the elevators on Icon, I think you'll find the waits pleasantly better.

Read more: Is the world's largest cruise ship crowded? Not as much as you might fear

Shows you'll want to see again

Aqua Action show

Royal Caribbean has a well-deserved reputation for offering the best entertainment at sea, and once again, they lapped the competition with Icon.

While the shows were not totally ready for the maiden voyage, I got to experience all the shows this time around and it's best collection assembled on one ship.

Wizard of Oz

The Wizard of Oz production show in the Royal Theater is by far the best show on a cruise ship that didn't first begin on Broadway.

An adaptation to the beloved 1939 film, Royal Caribbean crafted a show that combines incredible visuals, a talented cast, and songs the audience knows well.  

As someone that values seeing shows with a plot, it was so nice to see Wizard of Oz on Icon and enjoy Royal Caribbean's version.

Aqua Action

The other signature shows on Icon include Aqua Action! in the AquaTheater and Starbust in Absolute Zero.  While aqua shows and ice performances are not new to Royal Caribbean ships, the versions on Icon of the Seas incorporate the best tricks and lessons learned to date.

Kevin Philip in the pub

I'd be remiss if I didn't talk about the live music on Icon, because it blew me away. Musicians onboard will change every few months, but we had an all-star lineup on our sailing  Jennifer Hart in the Schooner Bar and Kevin Philip in the Pub were outstanding talents that I went to see every night of the cruise.

The new Dueling Pianos bar is such a fun spot, especially if you can bring a group with you to enjoy.  The two pianists feed off guest participation, and there are as much laughs as songs you know the words to.

When you sail on Icon of the Seas and see your first show, it's going to hook you to want to see the rest.

The best included food in the fleet

Plate of food at Aquadome market

The eternal cruiser debate of if it's worth it to pay for specialty restaurants is quite different on Icon of the Seas because of the superior food options that are included in your cruise fare.

Other Royal Caribbean cruise ships tend to have a few restaurants included that certainly cover the basics, but there isn't a great deal of variety.

With Icon, many passengers remarked how they skipped paying for extra-cost restaurants because they found the included restaurants so much better than they expected.

Read more: Icon of the Seas restaurant and dining guide

aquadome-icon-7

There are a few new restaurant concepts, starting with Aquadome Market. This is Royal Caribbean's first foray into a food hall, and it's a revelation.  Five different food cuisines, and a few stay open well into the night offering something other than pizza.

Pearl Cafe has 24-hour grab-and-go snacks that also give you choices of snacks that include healthy and indulgent.

You have enhanced stalwarts of the included food game, such as El Loco Fresh on the pool deck and even a Windjammer buffet that serves steak and lobster.

Read more: What the Food Was Like on Icon of the Seas

I think the destination elevators still get the most attention from those that try Icon, but the included food quality has to be a close second.

Elevated dining worth the $200 price tag

Icon of the Seas Empire Supper Club

After telling you how good the included food is, I feel obliged to talk about how impressive the Empire Supper Club experience is.

When Royal Caribbean announced Icon of the Seas would have a specialty restaurant that cost $200 per person, it raised a few eyebrows.  But Royal Caribbean was adamant this was not going to be just another new restaurant.

Empire Supper Club is a three hour dining adventure that combines food, cocktails, and entertainment. Supper clubs are about enveloping everyone attending in a performance, and I was surprised how much I really liked it all.

Empire Supper Club seabass

The jazz music was beautiful, and every course is paired with a signature cocktail. It was fun to see what would be served next, and the service was personalized given the limited capacity of the venue. There's just one seating each night.

To put it in perspective how much I enjoyed it, I was invited by Royal Caribbean to try it without any cost the first time, and then I turned around and paid to do it again a week later. 

Icon of the Seas Empire Supper Club drink

Just like how you might do a fancy night out in a city at a well-known restaurant, I think Empire Supper Club is the sort of night out you could choose to do that you just won't find on another cruise ship.

Icon retains fan favorites

Promenade on Icon of the Seas

While there are a lot of new innovations, Icon of the Seas still has the "Royal Caribbean DNA" that fans of the line will find familiar.

Early in Icon's development, Royal Caribbean International President and CEO Michael Bayley said Icon of the Seas will feature a combination of "tradition, evolution and revolution", which means it would stay honest to the company's roots while also adding in new ideas.

Boleros on Icon of the Seas

Stalwart restaurants such as Sorrento's Pizza, Chops Grille, and the Windjammer buffet are all here and they are arguably the best versions of each.

You'll find Boleros, the Schooner Bar, and the Lime and Coconut, in addition to the new bars.

The Central Park neighborhood is familiar, yet more refined than the Oasis Class version.

There's always room for improvement

Aft of Icon of the Seas

I am certain if you asked Royal Caribbean, they would acknowledge there are things that could be better on Icon of the Seas. No cruise ship is perfect, and I certainly have my wish list of improvements.

If you're someone who usually stays in a suite, I think the Oasis Class suite offerings are still better because of they are larger and Icon's suite lounge feels very cramped.

Four baskets for clothes in the Spacious Infinite Central Park Balcony Cabin on Icon of the Seas

Speaking of cabins, there seems to be less storage space than on Oasis Class ships too. As an example, the choice of baskets instead of drawers seems like a solution to a problem that never existed.

Read more: What a cabin on Icon of the Seas is like

I also think staggered performance times on the Royal Promenade isn't practical. On many nights, the live music in the Schooner Bar, Pub, or Boleros ended far too early because of noise bleed concerns.  Royal Caribbean wanted a lively Royal Promenade with lots of energy, but I think it's a disservice to passengers.

Ice skating in Absolute Zero

The choice of Absolute Zero having one entrance and exit that flows through Playmakers Sports Bar is another head scratcher.

Whether these issues get sorted out on one of the new Icon Class ships or Icon of the Seas itself, they aren't enough to detract from Icon of the Seas being not only my favorite Royal Caribbean cruise ship, but a generational leap forward within the industry.

Tropical Storm Beryl forces Royal Caribbean to delay cruise ship return

In:
07 Jul 2024
By: 
Matt Hochberg

Tropical Storm Beryl continues to disrupt cruise ship plans, and this time it's impacting cruises from Galveston, Texas.

Mariner of the Seas departing port

Royal Caribbean's Mariner of the Seas will be delayed returning to port by one day, meaning the current sailing will be extended by one day and the next sailing shortened by a day.

Royal Caribbean Group Chief Meteorologist Craig Setzer confirmed the delay due to the arrival of Tropical Storm Beryl to the Texas area, along with the closure of the port.

Tweet about Mariner of the Seas

"Mariner of the Seas will be delayed one day on her arrival," he posted on X/Twitter.

The 139,863 gross-ton, Voyager Class cruise ship is homeported in Galveston, Texas and departed on her current sailing July 4 on a 4-night Western Caribbean itinerary was scheduled to visit Cozumel on July 6.

Beryl reached Category 4 status and impacted many parts of the Caribbean, especially Grenada and St. Vincent and the Grenadines. It has since weakened to a Category 2 by the time it made landfall Friday on Mexico’s Yucatán Peninsula and is now down to a tropical storm as it moved across the peninsula.

The cruise ship will remain outside of the bad weather as the tropical storm moves inland, "She will stay well south of Beryl & out of the bad weather today and Monday."

Letter sent to guests
Photo by Chelsea Snyder

Royal Caribbean subsequently informed guests booked on Mariner of the Seas of the change in itinerary. Guests booked on the July 8th sailing will now sail on July 9th.

"Due to Tropical Storm Beryl's track through the Western Caribbean, our previous Mariner of the Seas sailing is delayed in returning to Galveston, Texas. As a result, our sailing will now take place on July 9, 2024."

"Unfortunately, this means we will not be able to visit Costa Maya, Mexico."

Top of the terminal

Royal Caribbean added they are continuing to monitor the weather, in case any changes are needed.

Royal Caribbean cruise ships always seek to avoid hurricanes and tropical storms, and in this situation where the embarkation port is impacted, there is little choice but to wait the storm out.

Port of Galveston Beryl update

Royal Caribbean's changed plans are also reflected in the Port of Galveston shutting down operations.

"The U.S. Coast Guard has suspended vessel operations and is expected to close the port to vessel traffic at 4 p.m. today in advance of tropical storm conditions," said in a statement by the Port of Galveston.

Tropical Storm Beryl Update

Beryl forecast

The National Weather Service forecast shows Beryl moving NW at 12 mph with 60 mph sustained winds.

As of 10 a.m. Sunday, Beryl was located 195 miles south-southeast of Matagorda and it had maximum sustained winds of 65 mph.

Tropical Storm Beryl is expected to intensify to a Category 1 hurricane just before landfall near Matagorda Bay Monday morning.

The hurricane impacted the itineraries of several other cruise ships last week, including Royal Caribbean's Icon of the Seas, Grandeur of the Seas, and Harmony of the Seas.