I spent 65 days this year on cruise ships. I always prepare for these 5 mishaps that can make voyages more difficult

In:
11 Nov 2024
By: 
Matt Hochberg

Royal Caribbean is the biggest cruise line in the industry, and it attracts millions of passengers every year.

Matt on Celebrity

I've taken at least one cruise every month of the year so far, often adding a second or third sailing within the same calendar month. It's an amazing vacation option that has taken me to the Caribbean and Europe, and I've got plenty more planned into next year too.

Though my cruises have been positive overall, things can always go wrong.

Here are the biggest mishaps I've encountered on Royal Caribbean cruises, and how I prepare for them in advance.

Getting seasick can ruin your day, so I bring the right medication

Ocean from balcony

Many first-time cruisers are worried about getting seasick on a cruise ship. I think the chances of it happening are lower than most people assume, but there's definitely the possibility.

Even I occasionally get seasick if the winds are rocking the ship in the right direction.  Earlier this year, I was sailing on Freedom of the Seas and I noticed I started feeling queasy on our sea day and recognized the telltale sign of motion sickness coming on.

The good news is you can combat seasickness quite easily and quickly, but it helps so to have the right things with you.

Bonine

While there are homeopathic remedies, I prefer to have a supply of over the counter medication at my disposal.

I always pack Bonine chewable tablets with me (link contains affiliate link, which costs you nothing extra).  

When I first started cruising, I would take one a day, beginning the day before my cruise began. As I've cruised more, I don't feel the need to take it daily, but they do work quickly if the symptoms of motion sickness begin while already onboard the ship.

Delays of any size can wreak havoc on travel plans, so I plan my schedule to account for them

Hotel pool in Fort Lauderdale

Want to know the most costly mistake you can make on your cruise? Trying to fly in the same day your cruise begins.

Whether you're trying to save money on a hotel room or simply aren't aware of the risks, traveling the same day your cruise is scheduled to begin is playing with fire.

Air travel delays are notoriously bad, and they happen all the time.  Because of this, I always pad my travel plans to add more travel time in case of a delay or cancellation.

Cancelled flights

If you miss the ship because your flight was cancelled or delayed, there's not much recourse to get you on the ship. Certainly travel insurance may pick up the tab on lost cost, but it won't replace the actual relaxing vacation you planned.

I always fly in at least one day before the cruise is set to begin for cruises that depart my own country. If I'm flying internationally, I'd bump that up at least two days before the cruise is set to begin. In fact, I'd recommend more days to not only account for travel delays but also jetlag.

Cabin noise can make sleeping difficult, so I always bring ear plugs

Boardwalk cabin

I have a high tolerance for noise, until it interferes with my sleep.

Most of the time, I have few problems with getting a good night sleep on a cruise ship. In fact, I often sleep better on a cruise, especially when I'm in an inside cabin that provides ideal sleeping conditions.

Just in case, I pack a supply of disposable ear plugs in my luggage.

Cabin noise can be the result of many sources, including rattling, other passengers, or music.

When you're awakened mid-sleep and you just want to get back to sleep, I don't have the energy to track down the source every time.  So I'll grab my ear plugs, put them in, and get right back to sleep.

Power plugs can be scarce, so I pack an approved power adaptor

Outlets in stateroom

Royal Caribbean has gotten really good about adding enough power outlets in cruise ship cabins with its newer ships, but I always assume there aren't enough outlets in any cabin.

What do I need to plug in? My laptop, phone, wife's phone, smart watch are usually all plugged in at one time or another.  And then when my wife needs to blow dry or straighten her hair, there's more outlets needed. Never mind my kids' devices.

If you're on a cruise ship built before 2010, there's a good chance your cabin will have just two power outlets.

USB hub

As a result, I pack a power adaptor with me on every sailing I take.

Royal Caribbean recently banned multi-plug outlets, but there are still approved outlet adaptors you can take with you.

I bring a USB hub in my carry-on bag, and it ensures we can keep a few things charging concurrently. (Contains affiliate link, which costs you nothing extra to use)

Before my cruise, I start to drink more water to avoid travel stomach

Symphony of the Seas in PortMiami aerial

Despite my hundred or so cruises I've taken in my life, my digestive track seems to get triggered by travel quite often.

Grumpy gut is not the result of a bacterial infection, just bad luck with the transition to new foods, dehydration from flying, changes in climate, or something else.

Voyager of the Seas cabin bathroom

A couple days before the cruise begins, I'll try to drink more water to help keep everything moving.  I feel this especially important on embarkation day of the cruise too, because it's so easy to go right to "I'm on vacation" mode and enjoy cocktails without enough water too.

Water alone won't always work, so I travel with medicine like Pepto Bismol or Imodium to quickly take care of the symptoms. (These are affiliate links that cost you nothing extra, but I get a referral fee if you buy something).

Family of 5? Best Royal Caribbean Cruises for Families of Five

In:
11 Nov 2024
By: 
Calista Kiper

The cruise industry is convenient for people traveling in twos—but what about families of five?

For groups of five or families with three kids, it can be tricky to find proper activities, accommodations, and sailings.

Royal Caribbean is a popular cruise line for family holidays, but some of its ships and itineraries are better for families than others.

And once you choose a ship and sailing, you'll still have to figure out the best stateroom configurations for your brood.

Larger families have additional challenges when it comes to planning vacations.

Family eating ice cream in Boardwalk

You'll have to work around schedule conflicts between school and employment. 

Families also have a broad range of ages that contribute to a variety of interests, from toddlers preferring pool time to adults who just need a quiet moment at the bar.

Finding the right stateroom is also difficult for a family of five, who need extra space and privacy. Cruise lines make it easy to book rooms for two to four people—add a fifth, and things get more complicated.

Whether you're looking for entertainment that enthralls the whole family or the perfect two-bedroom suite, here are the best cruises for a family of five. 

Wonder of the Seas

Splashaway Bay on Wonder of the Seas

For families traveling with multiple age ranges, Wonder of the Seas has something for every generation.

One of the cruise line's biggest ships, Wonder is an Oasis-Class vessel packed with entertainment and activities.

The size of the ship ensures that there's enough space to hold something for everyone.

Photo by Stephen S.

For the active bodies, the vessel has pools, waterslides, a zip line, a surf simulator, laser tag, ice skating, rock climbing walls, and a 10-story dry slide.

Adults can get away in the Solarium, an 18+ pool area, or enjoy comedy, ice-skating, and diving shows with the whole family.

Plus, Wonder of the Seas has nine complimentary venues and over 12 specialty venues, including the signature Mason Jar Southern cooking.

Icon of the Seas

Icon of the Seas

Royal Caribbean's biggest cruise ship—and the largest one in the world—was built with young children and their parents in mind.

The ship's Surfside neighborhood caters specifically to families with young kids with its splash area, water slides, arcade, carousel, and playground.

Read more: Royal Caribbean added a new suite for families on Icon of the Seas that has more space than ever

Surfside

The neighborhood also features family-centric dining options, like Surfside Eatery, Surfside Bites, and Pier 7.

Surfside neighborhood is also adjacent to Adventure Ocean and multiple family-style suites and cabins.

Icon of the Seas has 28 unique cabin categories, with unique and new designs built especially for families.

Oasis of the Seas

Royal Caribbean's debut Oasis-Class vessel, Oasis of the Seas, has a fun, vibrant atmosphere perfect for families.

Much like Wonder of the Seas, the ship is packed with activities for every passenger's taste.

Oasis first launched in 2009 and was amplified in 2019. The amplification added modern amenities, including a Caribbean-style pool deck with a tropical feel. Four distinct pool areas have lots of space for families to spread out. 

Ultimate Abyss

Splashaway Bay, a pool area specifically for children, features small slides, water sprayers, and playground-style climbing areas.

Plus, Oasis has three waterslides, the Ultimate Abyss dry slide, an extra-tall rock climbing wall, a space-themed escape room, Central Park, and the Boardwalk, complete with a carousel.

Utopia of the Seas

Utopia of the Seas promenade

Much like her sister vessels in the Oasis Class, Utopia of the Seas has a wide range of activities for all ages to enjoy.

However, another reason families should book a sailing on Utopia is to try a shorter itinerary.

Utopia is the first large Royal Caribbean ship to immediately start offering 3 and 4-night cruises at its debut.

Utopia of the Seas pool deck

If you struggle to get time off from work, get the children out of school, or coordinate with older kids, a weekend on one of the world's biggest cruise ships has everything you need.

The line's newest cruise ship is packed with novel activities, from an immersive train car dining experience to new parties.

Plus, if you're already a fan of Royal Caribbean's Oasis Class, Utopia takes its classic features to the next level.

Most popular cabins for 5 people

Crown Loft Suite balcony

Once you choose a vessel and itinerary, you'll choose a stateroom category to book the sailing.

When it comes to families of five, this isn't always a straightforward process.

The Royal Caribbean website won't allow you to book a cabin for five people, so you'll have to consult with a travel agent or call the cruise line's customer service.

Picking your stateroom onboard means choosing your home for the length of the cruise, so finding a good fit is key. Plus, families especially need comfortable cabins with lots of space for naps, quality time, and extra showers. 

The following aren't all the possible cabin categories for a group of five, but they're the most popular options with cruisers.

Two connecting staterooms

Balcony room on Wonder of the Seas

The easier option, available on all ships in the fleet, is to book two connecting staterooms.

The cost of two separate staterooms can be cheaper than one large family stateroom, and two connecting staterooms ensure that the family is still close together.

Doors between them keep an easy flow and can be left open during the day to create a multiple-bedroom cabin.

Two separate staterooms also include the benefit of two bathrooms—great to prevent arguments over who's showering next.

Connecting door

Families with older children (or adults who need some extra space) will appreciate the separation two connecting cabins provide.

Each cabin needs to have a guest over 21 booked in the room, but that doesn't mean each adult has to sleep in a particular cabin.

You'll find connecting staterooms on all Royal Caribbean ships.

Family interior stateroom

Harmony of the Seas interior cabin

For groups with a certain budget, the "spacious interior" stateroom is the most affordable cabin category that fits five guests.

The family interior stateroom fits up to six guests inside a windowless interior cabin.

Families who want to focus on shore excursions or onboard activities can save money by skipping an oceanview or balcony cabin and booking this category instead.

It is windowless, with two twin beds, two Pullman beds that fold down from the wall, a private bathroom, and a living area with a sofa bed.

You can book a family interior stateroom on Oasis Class, Freedom Class, and Vision Class ships.

Family oceanview stateroom

Spacious oceanview cabin

Families who want to stay together in one cabin can book a family oceanview stateroom.

Also called the "ultra spacious oceanview," this category has the capacity for six guests and requires a minimum of five to book.

Because a larger group is needed to book, this cabin is less likely to sell out quickly, lowering its cost and making the category easier to find onboard.

This cabin features a bright ocean view through a window or set of portholes.

The category usually ranges in size from 265 to 328 square feet and features a king-size bed, additional bunk beds, and a living area with a sofa bed.

You can book a family oceanview stateroom on Royal Caribbean's Oasis Class, Freedom Class, Voyager Class, Radiance Class, and Vision Class vessels.

Royal Loft Suite

Royal Loft Suite

Families looking to splurge on the luxurious benefits of a cruise ship suite can find the Royal Loft Suite on Royal Caribbean's newer ships.

The high-end suit comes with over 560 square feet of space, Star tier suite benefits, and a large private balcony.

The loft configuration features two distinct floors, giving a maximum of six guests tons of space to spread out.

The high price tag comes with some worthwhile treats. The Royal Loft Suite is available on Royal Caribbean ships in the Oasis, Quantum, and Icon Classes.

Ultimate Family Suite

Ultimate Family Suite

Another luxurious family suite is the Ultimate Family Suite, available on a few Royal Caribbean ships.

This cabin can sleep from five to nine guests and boasts Star-tier benefits.

Families ready to invest in their stateroom experience will appreciate the king-sized bed, two twin beds, four bunk beds, and double pull-out sofa.

The cabin also features plenty of entertainment—you won't even have to step outside for a fun cruise.

Bunk beds

The living room features video games, table tennis, Connect 4, and even a slide. 

A wide balcony also features a private Jacuzzi, perfect for parents to enjoy without leaving any sleeping children.

The Ultimate Family Suite is only on Symphony of the Seas, Spectrum of the Seas, and Wonder of the Seas.

I’ve been on 5 Alaska cruises, and one itinerary was far better than the rest

In:
11 Nov 2024
By: 
Jenna DeLaurentis

I’ve cruised to Alaska five times—each on a different route—and I thought one cruise itinerary was far better than the rest.

side by side image of Jenna in Alaska and Radiance of the Seas ship

Alaska is one of the most popular cruise destinations in the world, with over 1.5 million passengers visiting the state this past season. The vast majority of Alaska cruises, and all of Royal Caribbean’s itineraries, depart from either Seattle, Washington or Vancouver, British Columbia.

Itineraries vary from sailing to sailing, but all cruises offer a somewhat similar experience. Virtually all itineraries visit Juneau, with most stopping at ports like Skagway, Sitka, and Victoria, too. Yet even though itineraries are similar, the slight differences in each are enough to make them distinguishable from one another.

Related: 10 things to know before you book an Alaska cruise

Having cruised to Alaska five times in the past four years, I’ve found I prefer certain ports and itineraries over others. While I wouldn’t go as far to say there’s a “bad” Alaska cruise itinerary, one of my five cruises to Alaska offered the most spectacular itinerary of them all.

I tried a roundtrip Alaska cruise first, and I was immediately hooked

Jenna at Mendenhall Glacier

Back in 2021, I headed to Seattle to board my first Alaska cruise, a 7-night itinerary on Ovation of the Seas. It was my third cruise ever, and my first outside of the Caribbean region. Compared to the tropical Caribbean, I found that Alaska offered a totally unique cruise experience.

During my week onboard, I was astonished by Alaska’s landscapes and historic ports. I marveled at glaciers amongst the state’s narrow fjords, hiked through the Tongass National Forest, and caught a ride on the White Pass & Yukon Route Railway.

Related: Best things to do on an Alaska cruise

Alaska’s plethora of outdoor activities—along with its stunning nature—really opened my eyes to what a cruise could be. I found I preferred the itinerary over Caribbean cruises, and I couldn’t wait to head back the following year.

For my second Alaska cruise, I booked a one-way, port-intensive itinerary

Radiance of the Seas docked in Sitka Alaska

I loved my first Alaska cruise experience so much that I planned to book a second sailing to the Last Frontier. So, when I came across an ultra-cheap Alaska cruise deal the following summer, I booked the itinerary without hesitation.

The second time around, however, I would be trying something new. Instead of a roundtrip cruise from Seattle, I booked a one-way itinerary on one of Royal Caribbean’s oldest ships, Radiance of the Seas.

Related: I tried the cheapest Alaska cruise I could find: here's how it went

The cruise was set to depart from Vancouver, British Columbia and end in Seward, Alaska. Not only would the itinerary offer an additional port stop in Alaska, but it also included a scenic sailing around Hubbard Glacier. As another plus, ending the cruise in Seward meant I could explore Alaska’s interior after disembarking, whether on a Royal Caribbean Cruisetour or on my own.

Denali National Park

All that being said, I still had hesitations. I wondered whether or not the one-way itinerary would be worth the extra travel time. There were no direct flights available from my home airport to Vancouver, and getting home after the cruise would be more challenging, too, as it required a long travel day from Anchorage.

Nonetheless, the itinerary intrigued me, and I figured it would be worth the longer travel times to and from the ship.

Luckily, the one-way itinerary was just as majestic as I hoped it would be

Jenna on Promenade deck in Alaska

As it turned out, the minor inconveniences of getting to and from the ship were well worth the effort.

The one-way itinerary meant I visited four Alaska cruise ports in one week—Juneau, Sitka, Skagway, and Icy Strait Point. I felt this offered a better value than roundtrip cruises from Seattle, which usually only visit three ports in Alaska.

Related: Royal Caribbean Alaska cruise guide

I also loved ending the cruise in Seward, which brought me closer to some of the most famous national parks in the United States. Even though I didn’t have time to spend extra days in Alaska, I loved spending disembarkation day in Anchorage before my flight home. For those interested in exploring Alaska’s interior before or after their cruise, booking a one-way itinerary is a no-brainer.

Unfortunately, our scheduled visit to Hubbard Glacier was canceled due to poor weather. This was, of course, out of our control, but I’m sure visiting the glacier would have made the one-way itinerary even more remarkable.

The next year I cruised to Alaska three more times, but the one-way itinerary remained my favorite

Mendenhall Glacier in Juneau

Somewhat unexpectedly, I ended up cruising to Alaska three separate times in the summer of 2023. An early-season cruise deal in May and two family vacations in June brought me back to the state again and again—all on roundtrip itineraries from Seattle.

All three itineraries were relatively similar, stopping at three ports in Alaska along with a visit to Victoria, British Columbia. Two of the cruises included a glacier viewing day, with a Princess Cruises’ itinerary visiting Glacier Bay National Park & Preserve.

Glacier Bay National Park

Related: Royal Caribbean vs Princess to Alaska: Which cruise line is better?

Glacier Bay is often considered the crown jewel of Alaska port visits, and the park certainly lived up to the hype. Our ship sailed past multiple glaciers in one day, and National Park Service rangers joined the ship to give lectures about the park. Nevertheless, I found I still preferred cruising to Alaska on a one-way itinerary over these roundtrip sailings.

To me, you can’t beat the chance to start or end your cruise in Southcentral Alaska, providing convenient access to Denali National Park & Preserve and Kenai Fjords National Park.

Plus, despite my bad luck with the weather, the scheduled visits to Hubbard Glacier are a major drawing point of one-way cruises. This is especially true if cruising on Royal Caribbean; the cruise line does not have access to Glacier Bay, so Hubbard Glacier is a great alternative.

All in all, Alaska’s remote location makes one-way itineraries worth the extra effort

Radiance docked in Skagway Alaska

For many cruisers, visiting Alaska is something they will do just once in their lifetime, and truthfully, there’s no right or wrong Alaska cruise route. When I cruised to Alaska for the first time, I was awestruck by the state’s geography, culture, and cuisine. I could have cared less about whether or not I picked the “right” itinerary for the cruise.

Related: Best Alaska cruises for every travel style

So, if you’ve booked an Alaska cruise on a roundtrip itinerary from Seattle, don’t feel as if you’ve made the wrong choice. For most passengers, these itineraries offer a perfect first glimpse into what the state has to offer. In addition, the majority of these cruises are on Royal Caribbean’s Quantum Class ships, which offer countless activities, dining options, cabin categories, and entertainment onboard.

Personally, though, after cruising to Alaska five times, I would choose a one-way itinerary for my next sailing. There are downsides, of course, including fewer direct flights to board the ship and the fact that only older ships tend to sail these itineraries.

Despite these drawbacks, I still find one-way itineraries to offer a more in-depth, immersive Alaska cruise experience.

Royal Caribbean News Round-up: November 10, 2024

In:
10 Nov 2024
By: 
Calista Kiper

Another busy week of Royal Caribbean fun just wrapped up, but if you missed any of it, I have a concise look at all of it for you in this weekly news round-up!

Royal Caribbean's Black Friday deals are here!

Icon of the Seas aerial

The cruise line kicked off its Black Friday specials early, with all kinds of offers of onboard credit offers, discounts on bookings, cheaper pre-cruise purchases, and more!

Some sailings are seeing deep discounts offered and great prices on add-ons too.

Royal Caribbean News

New RCB Video: Why I Hate Shore Excursions

Have you subscribed to the Royal Caribbean Blog YouTube Channel? We share some great videos there regularly, all about taking a Royal Caribbean cruise! This week, we are sharing our latest video — Why I Hate Shore Excursions — and don’t forget to subscribe here.

Royal Caribbean Blog Podcast

Ultimate Family Suite

The 549th episode of the Royal Caribbean Blog Podcast is now available at all our links.

Is it crazy to spend $12,000 on an Ultimate Family Suite? Matt tried the stateroom so he could give his honest thoughts.

Please feel free to subscribe via iTunes or RSS, and head over to rate and review the podcast on iTunes if you can! We’d appreciate it.

A Royal Caribbean ship tilted sideways with passengers onboard

Videos posted online show what passengers experienced when Explorer of the Seas was hit by severe weather.

Reports are that Explorer of the Seas was struck by a squall, causing the ship to tilt to one side.

The incident was short-lived, but it caused a lot of damage to the ship's shops and casinos because of falling items.

Royal Caribbean drops suite benefits on select cabins

Surfside family suite

Royal Caribbean has announced changes to its suite benefits, including some benefits that are being dropped.

Surfside Family Suites will be demoted from Sky Class to Sea Class benefits, while Sunset Junior Suites are moving up to Sky Class. Additionally, Sky Junior Suites will no longer have free WiFi on Icon of the Seas, Spectrum of the Seas, and Utopia of the Seas.

According to the cruise line, it has made these changes to ensure a more consistent experience across the board. 

I took my 6-month-old on a cruise. This is the best ship for a baby, and I want to go on one again

Icon Baby CocoCay

What's it like to sail with a baby, and which ship is the best option?

Nicole has taken over 15 cruises throughout her life, but this October, she took her first cruise with her 6-month-old daughter.

Cruising with a small baby is a completely new approach to travel, and Nicole appreciated all the touches on Icon of the Seas that made the cruise enjoyable.

Freedom of the Seas vs. Newer Ships: Does It Still Hold Up?

Calista recently sailed on Freedom of the Seas after trying Icon and Utopia, creating a stark contrast to the older ship.

Does the Freedom Class still hold up? 

Despite the smaller public spaces and limited dining options, there's still a lot to love about the 18-year-old vessel.

Video shows a Royal Caribbean cruise ship tilted sideways with passengers onboard

In:
09 Nov 2024
By: 
Allie Hubers

Videos are surfacing online of on Explorer of the Seas, capturing the ship's sudden tilt during a recent squall.

The incident took place on Thursday evening this week while Explorer of the Seas was crossing the Atlantic Ocean.  After visiting Tenerife in the Canary Islands, Explorer of the Seas began her transatlantic journey to Miami, Florida. 

While off the coast of Africa, the ship was hit by a squall - or a sudden, sharp gust of sustained wind. This caused the ship to tilt on its side, wreaking havoc onboard.

A video of the incident is currently going viral on TikTok with more than 4 million views. The video was filmed on the Royal Promenade when Explorer of the Seas was struck by the squall. Over 4k viewers have commented on the TikTok, which has amassed over 143k likes. The video was shared by user @digitalnomodo, also known as Digital Nomad Around The World.

The footage shows Explorer of the Seas tilting significantly during the squall incident, with merchandise spewing across the floor and guests attempting to navigate the tilting promenade. Two guests appear caught off guard as they walk sideways, nearly getting hit by a screen sliding across the floor. Another male guest is seen in the footage clinging to a table for support. 

The viral TikTok continues to show the Royal Promenade turning into chaos with items falling all over the floor. The two guests eventually reach out to hold onto one of the employees to keep their balance. The three people hold hands while the ship rocks. People are also shown walking sideways as the ship tilts during the squall.

The aftermath of the squall is shown at the end of the video, with one woman having a heated discussion with two crew members. It’s unclear what exactly is happening during this encounter, although the woman is seen pointing into one of the stores. Merchandise is scattered across the floor with one of the screens lying atop a table. 

Because the squall struck later in the evening, the Royal Promenade was filled with items for guests to shop, as is common on cruise ships. This likely caused more of a mess, as much of the merchandise was out for display.

Explorer of the Seas had already adjusted her transatlantic crossing due to historic flooding in Valencia, Spain. The itinerary was changed once again due to Tropical Storm Patty in the Atlantic Ocean, causing the ship to visit the Canary Islands instead. When the ship was around 750 miles off the coast of Africa, a squall struck with extreme winds and rough conditions. By definition, squalls involve sudden and sustained gusts of wind, often accompanied by rough seas and dangerous storm conditions. 

The ship steered out of the squall safely thanks to the captain’s quick actions. Guests and crew members were directed to return to their staterooms for accountability counts to ensure everyone was safe. Luckily, all guests and crew were accounted for. Some minor injuries were reported due to the incident, according to guests currently onboard. According to passengers on the ship, some crew members were also injured during the squall. 

A map of the ship’s route on CruiseMapper shows the ship veering quickly before continuing on its transatlantic journey. However, Explorer of the Seas reverted its course shortly after and returned to the Canary Islands for a medical disembarkation.

In an official statement, Royal Caribbean said the ship experienced “sudden movement” when it was hit by an “unexpected wind gust”. Because of the incident, Royal Caribbean confirmed one guest required additional medical attention in Las Palmas, which is the capital city of the Canary Islands and the largest city in Gran Canaria. The cruise line did not specify the severity of the guest’s injuries.

The captain’s decision to return to the Canary Islands is not surprising, as Explorer of the Seas will be spending the next week crossing the Atlantic Ocean. The 12-night itinerary will be delayed returning to Miami, Florida by three days due to the incident.

The sailing departed from Barcelona, Spain on November 2, 2024 for the transatlantic itinerary. The original sailing included stops in Valencia (Spain), Malaga (Spain) and the Azores before six days of sailing to Miami, Florida. The stop in Valencia, Spain was replaced with Cartagena, Spain due to the catastrophic flooding that occurred a few weeks ago.

Explorer Squall

The ship’s port of call in the Azores was also cancelled due to weather, as Tropical Storm Patty would bring rough seas to the region. The captain instead rerouted the ship to Tenerife in the Canary Islands before beginning the transatlantic crossing.

When the ship encountered the squall, guests onboard described the situation as “terrifying” with many passengers panicking. Because the squall was unexpected, guests were going about their evening onboard the ship. Many passengers were in the theatre for the evening show when the ship started to rock violently.

One guest wrote on Facebook, “We were hit by a surprise squall and the ship listed port side really far and stayed tilted for about somewhere between 5-10 minutes.”

Explorer of the Seas Squall

“I am not alone in saying I thought the ship was going over,” commented another passenger online. Another responded, “We were on deck 12, and thought it was going to tip. It was terrifying.”

The captain apparently told guests that wind speeds “basically doubled in intensity within six minutes” during the squall. Because it was an unexpected weather event, the ship could not have prepared for the wind intensity.

Images of the incident were quickly shared online, with many passengers capturing the chaos and damage onboard. The bars onboard Explorer of the Seas were particularly impacted with broken glassware, shattered liquor bottles and spilled liquids.

Passengers on the transatlantic sailing also reported damage to their cabins with one guest describing a scene of broken glassware and shattered wine bottles in their stateroom. However, once all guests and crew members were accounted for, the ship was given an “all clear” and passengers were free to leave their staterooms.

Photos from the incident show the ship’s crew members working hard to clean up the mess and ensure the guests were taken care of. Many praised the hard working crew, along with the ship’s captain for his handling of the incident in keeping everyone safe.

“[The captain] took us out of harm’s way. And I thank him from the bottom of my heart for doing so. Yes, I was scared, probably not as much as others because we were in our cabin when the ship listed, but Captain Frank immediately came on over the intercom to tell us that we were changing course for about 30 minutes to avoid the unexpected squall, and that we were safe,” shared one passenger onboard.

Ship Location

Guests were later told that the ship needed to return to the Canary Islands for the medical emergency, in which the ship would also refuel and get provisions. Because of this, Explorer of the Seas will arrive back in Miami, Florida on November 17, 2024 - three days later than her originally scheduled date of November 14, 2024.

Explorer of the Seas was scheduled to sail on a 10-night Southern Caribbean itinerary on November 14, 2024 after the completion of her transatlantic crossing. That itinerary has now been shortened to a 7-night Southern Caribbean itinerary with the loss of three port stops because of the delay. Guests on the impacted itinerary will receive a prorated refund, along with onboard credit to use during the cruise because of the shortened sailing.

At the time of publication, Explorer of the Seas is sailing on the southern side of Gran Canaria after departing from Las Palmas. The ship will be crossing the Atlantic Ocean before arriving in Miami, Florida for her winter season, sailing itineraries around the Caribbean. Explorer of the Seas is a Voyager class ship that was originally built in 2000. The vessel, measuring 137,000 gross registered tons, has 14 decks. At maximum capacity, the ship can hold 4,290 passengers. 

Royal Caribbean just launched new bundles for Black Friday that you’re going to want to consider before your cruise

In:
09 Nov 2024
By: 
Matt Hochberg

Not only did Royal Caribbean start its Black Friday sale already, but they added new combination deals you should look at buying.

Bundles

While the actual Black Friday holiday is still a couple of weeks away, Royal Caribbean decided to get in on the holiday sales early. It launched a Black Friday Early Access sale that will morph into a few other named promotions.

The early consensus among many cruisers so far is the discounts are substantial, especially for drink packages, Wi-Fi access, and even dining packages.

The focus might be on lower prices for cruise add-ons we're used to tracking, but there are a few extras that are new and exclusive to this sale.

Bundle options for Black Friday

Along with the Black Friday sale, Royal Caribbean rolled out new bundles that include a few different extras in one.  Royal Caribbean says they are a Black Friday/Cyber Monday "exclusive", so it might be a limited-time offer.

You can find these located under the "Packages" section of Royal Caribbean's Cruise Planner site.

Here's a closer look at what each combo deal offers.

Beverage, WiFi & Excursions

There are three bundles that include some aspect of a visit to Royal Caribbean's private island of Perfect Day at CocoCay.

Thrill Big Package

The Thrill Big Package comes in two forms: for adults or kids, and it includes:

  • Drink Package
    • Deluxe Beverage Package for adults
    • Refreshment Package for kids
  • VOOM Surf + Stream Internet – 1 Device
  • Thrill Waterpark Full Day Pass

Thrill Waterpark is where you'll find all the water slides on CocoCay.  It also has a giant wave pool, and an adventure pool full of aquatic challenges.

For a Utopia of the Seas cruise in December, the price is $107.99 per guest, per day for the adults package, and $56.99 for the non-alcoholic version.

Chill Big Package

The Chill Big Package also comes in two forms and it includes: 

  • Drink Package
    • Deluxe Beverage Package for adults
    • Refreshment Package for kids
  • VOOM Surf + Stream Internet – 1 Device
  • Coco Beach Club Day Pass

The Coco Beach Club is an elevated beach day offering that has limited capacity, a full sit down restaurant, and a heated infinity pool.  

The idea behind the beach club is to offer a more serene spot, so you won't find music or a DJ here.

Example prices are $118.99 per guest, per day for adults, and $67.99 per guest, per day for kids.

Party Big package

The Party Big Package is only for guests 21 years old or older, and it includes:

  • Deluxe Beverage Package
  • VOOM Surf + Stream Internet – 1 Device
  • Hideaway Beach Day Pass
Hideaway Beach

Hideaway Beach is a new expansion at CocoCay that caters exclusively to adults.

You'll find a beach, heated pool, and DJ spinning tunes all day long.

The price is $107.99 per guest, per day.

Drink package & internet bundles

Soda wifi package

Royal Caribbean also has combo deals on just a drink package and internet access.

  • The Deluxe Beverage Package + VOOM 1 Device
  • Refreshment Package + VOOM 1 Device
  • Classic Soda Package + VOOM 1 Device

Prices will vary depending on your sailing, but it offers a 2-in-1 option.

Triple Taste Tour Package

Lamb chops

Available exclusively on Royal Caribbean's smallest and oldest cruise ships, there's a new dining combo offering.

The Triple Taste Tour Package has three exclusive experiences during different days of the sailing.

It's only available to book on Vision and Radiance Class ships.

Galey tour

It includes:

  • Dinner at Chops Grille on the first night of your sailing
  • Taste of Royal lunch for any sea day
  • Sip. Tour. Brunch. is on the last day of your sailing
Family eating at Chops Grille

Chops Grille is one of the most popular specialty restaurants on any Royal Caribbean ship, and it's the cruise line's signature steakhouse.

Taste of Royal is a "best of" meal, where the most popular dishes from a variety of specialty restaurants are served in one meal. 

Sip. Tour. Brunch. is a combo offering in and of itself.  You get to tour the ship's kitchen (known as a galley), and then enjoy unlimited sparkling wine and brunch in the main dining room.

Are these bundles a good deal?

Coco Beach Club pool

Royal Caribbean makes it easy to book these new bundles and it means less clicking to pick up everything included in them, but will they save you money?

We evaluated the bundles and the cost savings depend on your situation and sailing. Because Royal Caribbean's prices vary from ship to ship and sailing to sailing, the prices for the bundles and the individual add-on components vary considerably.

Black Friday offer

Moving from the Beverage & WiFi bundles to the Beverage, WiFi & Excursions bundles, you can see an example of how discounted admission is to the CocoCay add-ons.

The Deluxe Beverage Package + VOOM 1 Device costs $94.99 on our example cruise, but the Thrill Big Package is just $13 per person, per day more.  On a 3-night cruise, that's $39 extra. The cost for buying Thrill Waterpark admission on its own is $38.99 during the Black Friday sale.

Some cruisers reported cheaper prices if they price out the drink package and Wi-Fi separately, especially when taking advantage of the multi-device discount on a Voom package purchase.

It appears the new packages are savings for one person by themselves.

Before buying a bundle, it's worth seeing how much each bundle component is on its own before purchase. No matter what you choose to buy, purchasing before the cruise is still a better deal than waiting to get on the ship.

Royal Caribbean is selling its drink packages for as low as $54.99 per day during its Black Friday sale

In:
08 Nov 2024
By: 
Matt Hochberg

The lowest prices of the year on a cruise drink package are here.

Cocktails at the pool

Royal Caribbean kicked off its Black Friday preview sale today, which has new discounts for both cruise fares and add-on purchases.

While Black Friday isn't for a few more weeks, Royal Caribbean wants to get in on the sale with discounts now.

There are many aspects of the sale to consider, but the prices for the fun extras passengers can optionally purchase are seeing lower prices and even a few new options.

Black Friday offer

Perhaps the most popular add-on you can buy for a Royal Caribbean cruise is a drink package, and select sailings are seeing prices as low as $54.99 per person, per day.

Drink Package price

Perhaps the absolute lowest price we've seen in a decade is for the Panama Canal repositioning cruise of Radiance of the Seas that begins April 19, 2025.  The Deluxe Beverage Package is only $48.99 per person, per day on that sailing, although that sailing is fifteen nights.

No matter which sailing you pick, it's likely a substantial discount considering Royal Caribbean is regularly charging over $100 per person, per day for the same package when purchased onboard ships. In fact, all purchases made online are cheaper than waiting to book during the sailing.

Drink package price

The Cruise Planner sale runs between November 8, 2024 through November 29, 2024 and applies to select sailings departing November 13, 2024 - December 31, 2025. 

  • Beverage: Up to 50% off
    • Evian Water Package: 50% off onboard prices
    • Refreshment Package: 35% off onboard prices
      • Kids (12 and below): 50% off Refreshment
    • Classic Soda Package: 35% off onboard prices
      • Kids (12 and below): 50% off Classic Soda
    • Deluxe Beverage Package: Discount varies by ship.
      • Interior/Oceanview Stateroom: Additional 5% off Deluxe (excluding Asia and Reposition
        sailings).
      • Seniors (65+): 40% off Deluxe Beverage (excluding Asia and Reposition sailings).
      • Diamond & above CAS members: 40% off Deluxe Beverage (excluding Asia and Reposition).
Paddle boarding in CocoCay
  • Shore Excursions: Up to 50% off
    • Shorex: Discount varies by ship.
    • Wynwood Walls tour: 10% off onboard prices
    • Perfect Day Passes: 50% off onboard prices
    • Perfect Day & Labadee Cabanas: Up to 50% off onboard prices
      • Seniors (65+): 25% off Shorex (excluding Caribbean, Alaska & Europe sailings).
      • Platinum & above CAS members: 25% off Shorex on Caribbean sailings.
  • Internet: Up to 55% Off
Giovanni's Table on Allure of the Seas
  • Dining: Up to 50% Off
    • Unlimited Dining Package on 3N – 14N sailings: Discount varies by ship.
  • Photo Packages: Up to 65% Off
    • Photo Packages from 5 - 100 Photos: Discount varies by ship.
    • Private Photo Session: 60% off onboard prices 
  • Onboard Activities: Up to 30% off
    • All Access Ship tour
    • Observatorium
    • Mission Control Apollo 18
    • Escape the Rubicon
    • EscapeU: Freshman Year
    • RipCord by iFLY Two Minute Experience
    • North Star Extended Experience
    • FlowRider Private Lesson
    • FlowRider Group Lesson 
Spa
  • Spa: Up to 30% Off Select Times 
  • Gifts & Gear: Up to 45% Off
    • Strawberries with Champagne: 35% off onboard prices
    • Anniversary Decorations with Champagne: 40% off onboard prices
    • Happy Birthday Decorations with Chocolate Cake & Strawberries: 40% off onboard prices
    • Happy Birthday Decorations with Vanilla Cake & Strawberries: 40% off onboard prices
    • Happy Birthday Bright Style: 30% off onboard prices
    • Happy Anniversary Decorations: 35% off onboard prices
    • Bon Voyage Decorations: 30% off onboard prices
    • 9 Chocolate Covered Strawberries: 30% off onboard prices
    • White Wine and Cheese: 35% off onboard prices
    • Red Wine and Cheese: 35% off onboard prices
    • Soft Octopus Travel Set: 25% off onboard prices
    • Royal Caribbean Beach Towel: 40% off onboard prices
    • Inky Beach Towel (TicTacToe): 40% off onboard prices
    • Inky Beach Set: 35% off onboard prices
    • Inky Octopus Family Travel Set: 25% off onboard prices
    • Winter Blanket: 25% off onboard prices
    • Luxury Robe: 35% off onboard prices
    • Alaska Polar Bear Hat: 40% off onboard prices
    • Cooler Bag with Water: 35% off onboard prices
    • Cooler Bag with Coca Cola: 35% off onboard prices
    • Cooler Bag with Diet Coke: 35% off onboard prices
    • Cooler Bag with Bud Light: 35% off onboard prices
    • Cooler Bag with Truly: 35% off onboard prices
    • Utopia Blue/Pink Towel and Tumbler Set: 25% off onboard prices
    • Icon Blue/Pink Towel and Tumbler Set: 25% off onboard prices
  • Onboard Activities: Up to 30% off
    • All Access Ship tour
    • Observatorium
    • Mission Control Apollo 18
    • Escape the Rubicon
    • EscapeU: Freshman Year
    • RipCord by iFLY Two Minute Experience
    • North Star Extended Experience
    • FlowRider Private Lesson
    • FlowRider Group Lesson

New bundles

Bundle options for Black Friday

An interesting twist to this year's Black Friday sale is the addition of bundles.

These bundles offer combinations of popular add-ons. These appear to be Black Friday/Cyber Monday exclusive, so it may be a limited-time offering.

Here's a look at what's being offered:

Perfect Day Bundles

Chill Big Bundle

These combos include a Deluxe Beverage Package, one device WiFi access, and admission into either Hideaway Beach (Royal Caribbean's adults-only area of Perfect Day at CocoCay), Coco Beach Club, or Thrill Waterpark.

  • Thrill Big Package
  • Chill Big Package
  • Party Big Package

Drink Package + WiFi Bundles

Drink package and wifi bundle
  • Deluxe and Voom
  • Refreshment and Voom
  • Soda and Voom 

You can still take advantage of a better price on cruise add-ons

Soda cup

If you’ve already purchased add-ons like an internet package or spa service for your upcoming cruise, be sure to check the price of the add-on under the Black Friday and Cyber Monday sale.

If the price is lower, you can cancel and rebook the add-on with no penalty up to 48 hours before your cruise date.

To check if your sailing has this new offer available, log into the Cruise Planner on Royal Caribbean's web site look for any available offers. Keep in mind that not all sailings may see the sale applicable, nor are all offers significantly cheaper than previously posted.

If you spot a better discount on something you already pre-purchased, you should be able to cancel the purchase and then re-purchase the same item under this promotion.

Sale begins today on cruise fares too

2024 Black Friday sale

In addition to the cruise planner extras you can buy, Royal Caribbean is also discounting its fares beginning today.

The Black Friday Preview sale begins today, November 8 through November 11 and offering up to $750 off base fares. 

The Black Friday Preview Sale is combinable with a monthlong offer – BOGO 60% off a second guest and Kids Sail Free, which starts today, November 8. 

BOGO60 applies to new, individual, and named group bookings at prevailing rates made 11/8 – 12/9/24 on sailings departing on or after November 9, 2024, and provides 60% off the cruise fare of the second guest booked in the same stateroom as the first, full fare paying guest, as well as 30% off any additional guests. Savings applied to cruise fare at checkout.

Royal Caribbean ship hit by damaging winds during transatlantic crossing, leaves ship in disarray

In:
08 Nov 2024
By: 
Allie Hubers

A sudden, powerful squall struck Royal Caribbean’s Explorer of the Seas during its transatlantic crossing, causing disarray on the ship and injuring several guests onboard. 

Explorer of the Seas Squall

According to guests on the sailing, Explorer of the Seas encountered a squall while sailing off the coast of Africa towards Miami, Florida. A squall is defined as a sharp, sudden increase in wind speed that lasts for minutes. Squalls can form quickly - in a matter of minutes - and cultivate rough seas, heavy rain, and changes in atmospheric pressure.

On the Crown and Anchor Society Facebook page, David Wong posted, “We were suddenly hit by a 55mph squall to the starboard side and the ship was tilted to the port side at a scary angle. We were all instructed to stay in our cabin for head counts and to check if anyone was hurt. I don’t think anyone was seriously injured.”

(Image shared by Jonathan Parrish)

Explorer of the Seas is currently sailing on a 12-night itinerary from Barcelona, Spain to Miami, Florida. After spending her summer sailing in Europe, Explorer of the Seas is on her repositioning voyage for a winter season in the Caribbean.

Unfortunately, the ill-fated voyage has already experienced unexpected changes before the squall incident. Explorer of the Seas was scheduled to visit Valencia (Spain), Malaga (Spain) and the Azores (Portugal) on her original itinerary before crossing the Atlantic. Due to catastrophic flooding that devastated Valencia last week, the ship was diverted to Cartagena, Spain instead.

Explorer of the Seas Squall

(Images shared by Jonathan Parrish)

However, that wasn’t the only weather-related diversion for the ship. Because of Tropical Storm Patty in the northeastern Atlantic Ocean, Explorer of the Seas had to skip its scheduled port stop in the Azores as well. The cruise ship instead visited Tenerife in the Canary Islands prior to beginning her ocean crossing.

While only about 750 miles off the coast of Morocco, Explorer of the Seas was unexpectedly struck by damaging winds from a squall. The captain allegedly acted quickly to redirect the ship and safely handle the incident. According to Ron Warren online, the ship listed severely for “somewhere between 5 to 10 minutes” during the incident.

The squall left Explorer of the Seas in shambles, as photos of the aftermath are now being shared online. The damage and apparent chaos can be seen around the vessel in many of the photos. Impacted areas including the Promenade, casino, bars, Windjammer and retail shops. 

Explorer of the Seas Squall

(Images shared by Jonathan Parrish)

The shocking images show extensive damage across the ship, particularly in the bar areas. Photos show spilled liquor, broken glassware and shattered bottles scattered across the floor. The retail shops onboard show more damage with clothing, perfume, watches and more merchandise spewed around the ship.

More pictures from guests onboard show furniture and decor overturned in the ship’s hallways and common areas. Tables in the ship’s casino are also flipped due to the ship’s steep listing. Even still, many photos show the crew members working tirelessly and swiftly to clean up the damage around the ship.

Explorer Squall

(Images shared by Jonathan Parrish)

Following the incident, the captain apparently ordered all guests to remain in their cabins so they could properly account for all passengers onboard. Crew members were also ordered to their cabins for accountability purposes. Online, some passengers have shared that medical announcements were made to assist guests who are injured from the incident.

Impacted guests onboard Explorer of the Seas are understandably shaken by the scary incident. “It was horrible. Terrifying. I’ve ever been scared on a cruise ship before, and I’ve done multiple transatlantic. I am not alone in saying I thought the ship was going over,” shared Patty Laushman.

Explorer

(Explorer of the Seas' location as of November 7, 2024, 20:25 CST)

“This is our first transatlantic, and yes, it was scary, maybe not so much for us because we were in our cabin. But, I thank Captain Frank from the bottom of my heart that he immediately, and literally, steered us out of harm’s way. Broken dishes and knocked- over-tables can be replaced and fixed, but as far as we know, we are all safe,” said Annette Hodges.

Another guest, Madge McLennan, shared how she was in the theatre waiting for a show to begin when the squall hit. She describes people starting to “panic and race for the exit” during the unnerving situation. She also explained how a bottle of wine in their cabin hit the floor and smashed following the heavy winds. 

Ship Location

(Image shared by Jonathan Parrish)

Moreover, Jonathan Parrish shared an image of Explorer’s current navigational path, showing an obvious course diversion due to the squall. “This is the drastic right turn we made due to the winds. Amazing job to the Captain for a quick reaction: turning and slowing" he shared on Facebook. 

According to guests currently onboard, Explorer of the Seas is now diverting back to the Canary Islands. "Captain Frank just announced they turned back due to a medical emergency and they will refuel and get provisions in the Canary Islands He also says that we wont arrive in Miami until [November] 17th, NOT the 14th as scheduled," wrote Kimberly Melton. 

Explorer of the Seas is currently sailing east towards towards Africa based on CruiseMapper's location. This will apparently delay the ship's scheduled return to Miami by three days, based on passenger's reporting. Explorer of the Seas is scheduled to sail on a 10-night Southern Caribbean on November 14, 2024 from Miami, Florida following the ship's transatlantic journey. 

Royal Caribbean has not provided a comment on the incident as of the time of publication.

Fed up with a broken drink holder, cruise passenger takes matters into his own hands

In:
07 Nov 2024
By: 
Matt Hochberg

Have you ever been so bothered by something that you decided to take care of it yourself?

Broken cup holder on Enchantment of the Seas

One cruise ship passenger on Royal Caribbean's Enchantment of the Seas sailed a few weeks ago and noticed a broken cup holder in the ship's theater.  

Reddit user Asorensen1989 originally shared a photo of the broken cup holder, using it as an example of the state of the ship and why Royal Caribbean needs to retire her.

Enchantment of the Seas

"Having just spent the week on Enchantment of the Seas, I can say, it’s time for her to retire. She’s just done. Everything is worn out and dated. The technology is seriously lacking. The service is great, but they can only make up for so much."

A broken drink holder

The cup holder was simply an example to prove the person's point.

A different Reddit user Shot_Bread_9657, noted he could make the necessary repairs with the proper materials.  With a cruise already booked on Enchantment coming up, the Reddit user brought the necessary materials from home and fixed it themself.

Repaired drink holder

Photos were shared on Reddit of the repaired cup holder that he decided to work on because no one else did.

"Couldn’t say why- just seemed like a funny, and possibly helpful, thing to do," he wrote in his post.

They posted photos of what they did, and how it was repaired.

Repairing the drink holder

First, they packed caulk, sandpaper, epoxy putty, and brushes that they already owned.

"It cost me all of $0...Used a $5 coupon at Michael’s for the paint and lacquer," he explained in the total cost of the project.

He admitted he could have done a better job restoring it with the proper materials, but he wanted to get it back to working condition.

Repairing the drink holder

He brought the broken cup holder to his stateroom, where he documented how he repaired it.

Finally, he brought the repaired cup holder back to the theater and returned it to its proper place.

The repaired drink holder

"I’m glad to say I delivered," he wrote triumphantly.

"Can't decide if you should be thanked or disembarked"

Enchantment of the Seas

The reactions to Shot_Bread_9657's post sparked all sorts of reactions.

One person wrote, "Royal should hire you to be Handyman of the Seas."

Another posted, "You're just a normal passenger? ...I can't decide if you should be thanked or disembarked at the next port. LOL"

Others took the opportunity to note the lack of proper maintenance in the first place that left the cup holder broken for weeks.

"I admire your tenacity. The world needs more of this," Unhappy-Actuator9674 wrote.

Right or wrong?

While I've seen passengers use pieces of paper to level a wobbly table, or attempt to quiet noisy parts of their cabin, this is a new level of proactive work by a passenger.

Whether or not this person's repair work was helpful or not, it's likely against Royal Caribbean's policy to do so.

Guest conduct policy

Within the cruise line's Guest Health, Safety, and Conduct Policy, is a section specifying this sort of behavior is not allowed:

"Additionally, tampering with any of the ship’s equipment, facilities or systems is not permitted."

There are potential safety and policy implications of a passenger attempting repairs. There are potential safety risks associated with unauthorized repairs, even if they seem minor, and it could impact the guest’s and other passengers’ safety.

Safety sign

When a problem is spotted by a guest, they should report it to Guest Services onboard and/or a nearby crew member so they can flag it for the ship's maintenance team to address.

It's questionable if security should have prohibited items such as epoxy putty or caulk from being brought onboard in the first place. While those items are not specifically on Royal Caribbean's prohibited items list, the line exercises a certain degree of discretion as to what can or cannot be brought onboard.

Every passenger's belongings are scanned before being brought onboard. Any suspicious items are flagged by security, confiscated, and returned after the cruise.

Background on cruise ship maintenance

Oasis of the Seas in dry dock. Photo by JackC1993

Just like hotels, restaurants, and every place of business on land, things break on cruise ships from time to time, especially from wear and tear.

Every Royal Caribbean cruise ship employs a team of maintenance workers. Their job is to attend to all repairs on the ship, big and small.

Since they are a limited workforce, their attention is relegated to the top priority tasks first. Issues related to guest safety, comfort, and enjoyment are where a ship's maintenance workers go.

Chris Wong in a maintenance uniform

You can spot maintenance workers on a Royal Caribbean ship usually by their blue uniforms. When an issue is reported, a crew member is dispatched to work on it.

Not all issues can be fixed while on the ship, either because of the scope of the project or lacking necessary materials.  In some cases, work has to wait for the ship to go into drydock for routine maintenance.

Royal Caribbean needs more time to finish maintenance work on one of its cruise ships and will delay its return

In:
07 Nov 2024
By: 
Matt Hochberg

Royal Caribbean's Voyager of the Seas will need a little more time before she's ready to start cruising again.

Voyager of the Seas in France

Every five years (or less), Royal Caribbean sends its cruise ships in for refurbishment to ensure they're properly maintained. Voyager of the Seas is in Cadiz, Spain to undergo scheduled work.

Unfortunately, bad weather around Spain has delayed the work and more time is needed.

Guests booked on the transatlantic sailing returning the ship to the United States received an update their voyage has been pushed back by a day.

Voyager-of-the-Seas

"Due to a delay in our current drydock operations caused by adverse weather, Voyager of the Seas will be arriving in Barcelona one (1) day later than we initially planned," an email to booked passengers read.

The ship was originally scheduled to depart Barcelona, Spain on November 10, 2024.

Instead, Voyager will now depart Barcelona on Monday, November 11th.

Delay in return for Voyager of the Seas

The change in departure date also means a change to the ship's itinerary. Voyager will skip a visit to Valencia, Spain and instead visit Palma De Mallorca on Tuesday, November 12th. The rest of the itinerary will remain unchanged.

Any pre-paid Royal Caribbean International shore excursions booked for Palma de Mallorca will be rescheduled based on availability, and any excursions booked for Valencia will be automatically refunded to the original form of payment. 

Voyager of the Seas is scheduled to arrive to Port Canaveral, Florida as originally scheduled on November 26, 2024.

Voyager will sail 4- and 5-night winter getaways on a varied lineup of Eastern and Western Caribbean cruises to The Bahamas, including Perfect Day at CocoCay and Nassau; Cozumel; Puerto Plata, Dominican Republic and Labadee.

Compensation for the change

Voyager of the Seas in Singapore

To make it up to passengers, Royal Caribbean is offering some money back.

Royal Caribbean is providing:

  • A refund of one (1) day of the Cruise Fare paid as an Onboard Credit.
  • A pro-rated refund as an Onboard Credit for your daily packages (Beverage, Dining, VOOM) and pre-paid gratuities.
  • All Onboard Credits can be used anywhere onboard, and any remaining refundable amounts at the end of the sailing will be refunded to the card on file up to 14 business days from final disembarkation.
Bow of Voyager of the Seas

For travel plans that need to be changed, Royal Caribbean will cover any air change fee up to $200 USD for domestic travel and $400 USD for international travel, per person OR one (1) night hotel accommodations, up to $250 USD, per stateroom if needed.

Royal Caribbean will also honor the original amount of nights in the sailing, as it relates to Crown and Anchor Society points.

"You’ll receive loyalty points for the original sail nights, instead of the nights sailed. For this sailing, you’ll still receive 16 nights worth of loyalty points."

Shipyard delays are not unusual

Voyager of the Seas in Sweden

The delay in return to service following scheduled maintenance work is not unheard of.

In most cases, ships undergo their routine work on schedule and return without delay.  But there have been situations where a delay in return to service has occurred.

Navigator of the Seas in Miami

In early 2019, Navigator of the Seas underwent a highly anticipated Royal Amplification, which would add new water slides, restaurants and experiences onboard.

The $115 million shipwide refurbishment was scheduled to be complete by February 2019, but poor weather conditions at the shipyard in the Bahamas caused delays to the progress of the ship’s outer decks.

Crane accident

A construction crane collapsed on top of Oasis of the Seas while in drydock. 

Royal Caribbean was forced to cancel the next three scheduled sailings that followed in order for the ship to be fully repaired.