Why cruise lines aren't relying only on COVID-19 testing

In:
10 Dec 2020
By: 
Matt Hochberg

The COVID-19 false positive on Quantum of the Seas earlier this week seems to have sent the media into a frenzy regarding the role testing plays, but testing is part of, not the complete, solution to curbing the spread on cruise ships.

Testing is at the front line of the new health protocols Royal Caribbean, and the entire cruise industry, have adopted in order to restart cruises, but they are not the silver bullet.

The Washington Post jumped on the recent false positive test as an opportunity to point out "why testing won't save the cruise industry from the coronavirus", and they are right.

Testing was never the be-all and end-all of the new protocols, and it is a good reminder that the cruise line plans to restart is not pinned on one hope.

Committing to 100% testing

While media pundits point out testing's shortcomings, the cruise industry has done something that no other sector of travel has done: commit to 100% testing.

A core recommendation of the Healthy Sail Panel to institute 100% testing of cruise ship guests and crew members. Neither airlines, resorts, or casinos have adopted such a task. In fact, no other industry in the world requires 100 percent testing.

The Healthy Sail Panel is an independent team of scientists and medical experts that the cruise lines hired to come up with a plan for cruises to be able to sail in a safe manner.

While no test is perfect, it remains a very important tool for cruise lines to utilize.

Testing isn't the only tool

Tests are helpful, but they are not perfect and that is why the cruise lines do much more than just rely on a smattering of tests.

As an example, a 83-year-old man on Quantum of the Seas took a test on Quantum of the Seas that came back as positive for COVID-19.

Immediately, Royal Caribbean's new plans kicked in, with isolation, contact tracing and the ship returning immediately to Singapore a day early.

After returning to port the man was transported to a local hospital where he took three different tests that all came back negative.

Testing cannot solve the problem of keeping cruise ships by itself. That is why the Healthy Sail Panel's recommendations take a variety of different steps to create a layered approach of several different operating protocols.

  • Testing. 100% testing of passengers and crew for COVID-19 prior to embarkation.
  • Mask-Wearing. Mandatory wearing of masks by all passengers and crew onboard and during excursions whenever physical distancing cannot be maintained
  • Distancing. Physical distancing in terminals, onboard ships, on private islands and during shore excursions
  • Ventilation. Air management and ventilation strategies to increase fresh air onboard and, where feasible, using enhanced filters and other technologies to mitigate risk
  • Medical Capability: Risk based response plans tailored for each ship to manage medical needs, dedicated cabin capacity allocated for isolation and other operational measures, and advance arrangements with private providers for shoreside quarantine, medical facilities, and transportation.
  • Shore Excursions: Only permit shore excursions according to the cruise operators’ prescribed protocols, with strict adherence required of all passengers and denial of re-boarding for any passengers that do not comply.

Royal Caribbean Group Chairman and CEO Richard Fain has been a major proponent of testing, but admits it is not foolproof.

"Each individual step whittles away at the risk levels until you have architected a overall much safer journey."

"I compare it to a car. The brakes keep you safe, of course, and a seatbelt and you've got even better protection. Then add an air bag and you start to see the effect of a layered approach."

While cruise lines would love to keep the virus from ever getting on a cruise ship, their plans are also about mitigating the spread onboard to avoid the kind of free-for-all so many land-based locations are encountering on a daily basis with little to no government oversight.

Cruise lines have long been held to a higher standard than airlines or casinos, and it is important to remember how every protocol works together as a whole.

More information:

Grandfather of toddler who fell from a Royal Caribbean ship has sentencing delayed

In:
10 Dec 2020
By: 
Matt Hochberg

The man who dropped his granddaughter from the window of a Royal Caribbean cruise ship has had his sentencing delayed.

Telemundo reports instead of being sentenced on Thursday, his court date has been rescheduled to February 8, 2021.

Salvatore “Sam” Anello plead guilty to negligent manslaughter in October, and accepted a settlement that would allow for a reduced sentence.

In July 2019, 18-month-old Chloe Wiegand fell to her death after her grandfather dropped her from an open window on Freedom of the Seas.

Initially Mr. Anello said he would not plead guilty after his granddaughter fell from a top deck of Freedom of the Seas.  He then changed his plea in order to avoid jail time and serve probation instead.

Anello and her family have maintained that Chloe Wiegand's fall was an accident and not a crime.

According to the maternal grandfather's testimony, Chloe asked be raised up by her grandfather. He put her on a rail by a window, thinking the glass would hold her. However, the window was open.

Royal Caribbean said that surveillance video shows Anello leaning out the window for about eight seconds before lifting the girl by and out of the open window for 34 seconds before he lost his grip. 

After the initial accident occurred, Royal Caribbean issued a statement that the company was "deeply saddened by the tragic incident."

"Our hearts go out to the family. We have made our team available to assist them with the resources they need. Out of respect for their privacy, we do not plan to comment further on the incident."

Royal Caribbean released video and images in January in response to the lawsuit to prove Anello knew the window was open prior to holding his granddaughter up to it. Anello has repeatedly said that he did not know the window was open. 

Where Royal Caribbean cruising is right now - December 2020

In:
10 Dec 2020
By: 
Matt Hochberg

There is so much happening in the cruise world, and that includes quite a few changes recently with Royal Caribbean.

To help make it easier with what is going on right now with Royal Caribbean cruises, I have compiled a look at the most recent Royal Caribbean news, announcements and changes you should know about.

While there are no firm plans yet for Royal Caribbean's restart, there are a lot of changes to be aware of as we move into 2021.

Quantum of the Seas has restarted cruises

Despite the blemish of a false positive scare onboard, Royal Caribbean's first cruise ship has restarted sailing in Singapore.

Quantum of the Seas began her first sailings in December from Singapore, which are sailings to no where that are just 3 or 4 nights in duration and limited to residents of Singapore.

Of course, the cruise experience has changed considerably in order to adhere to a series of new health protocols and changes aimed at keeping guests and crew members safe.

Quantum of the Seas has a reduced capacity onboard, and has implemented mandatory universal testing during embarkation and debarkation, and enforced mask wearing, physical distancing and enhanced cleaning practices across the ship, among other required practices.

Another big change onboard is the introduction of a contact tracing bracelet called a "tracelet". All guests wear one and it helps identify who may have had close contact with anyone that tests positive for covid.

Volunteers for test cruises wanted

While Royal Caribbean has not announced any firm restart plans, it has been taking volunteer sign ups for its test cruises.

Part of the U.S. Center for Disease Control's (CDC) plan to allow cruise ships to restart operations is to conduct a series of simulated sailings, which require unpaid volunteers to pretend to be guests onboard.

These volunteers will help test out Royal Caribbean's new health protocols and ensure the new rules are working as intended.

So far, around 200,000 people have signed up to be a volunteer on a test cruise.

Read moreTop 14 things the CDC requires cruise ships do on test sailings

Cruises cancelled until at least March

Any chance of Royal Caribbean restarting cruises in North America will not happen until at least March 2021.

Royal Caribbean cancelled all of its cruises through February 28, 2021 with two exceptions: Quantum of the Seas in Singapore and Spectrum of the Seas in China.

In addition, the remainder of the Australia/New Zealand season has been cancelled — through April 2021.

Essentially, Royal Caribbean needs more time to meet all of the requirements to gain approval from the CDC to restart cruises.

It is not clear if more cancellations will be needed or not, nor when test cruises or any other progress with the Conditional Sail Order may occur.

Why can't cruise ships sail?

In places like the United States and Australia, cruise ships are prohibited from sailing because of strict government regulations.

The CDC has in place the Framework for Conditional Sailing Order, which prohibits any cruise line from operating in the United States until it demonstrates it can operate safely and receive permission from the CDC to sail.

The Conditional Sail Order was issued at the end of October, and thus far, there has been little information what, if any, progress has been made on getting closer to cruises restarting.

Similarly, Australia has banned cruise ship travel until at least March 2021.

Read moreWhat does the Conditional Sailing Order mean for cruises to restart?

What is next for Royal Caribbean?

While Quantum of the Seas is sailing in Singapore, the company's primary focus remains getting cruises restarted in the United States.

A major factor that may simplify things for all cruise lines is the imminent arrival of a new covid vaccine, which many health experts believe will have an immediate effect on the public health emergency in the first half of 2021.

Royal Caribbean Group Chairman and CEO Richard Fain believes the combination of promising vaccines in scope, broader and faster testing, and treatment options available will help bring about the return of cruises sooner.

Many cruise fans are looking towards when test sailings might begin.  There was hope the first test cruises could start in December, but that may slip to January.  Neither Royal Caribbean nor the CDC have given any public hints on when to expect them.

When will cruises restart?

Quantum of the Seas is sailing in Singapore, and Spectrum of the Seas might restart in China as early as January 2021. Beyond that, it remains unclear when cruises will actually resume.

While the Framework for Conditional Sailing Order opens the door to cruises starting again, there is still not enough information available to wager a guess when cruises may actually start again from the United States.

Last week, Richard Fain said the company is getting "a clearer picture", but hopes for an early restart have been dashed. Nonetheless, he believes the outlook for cruises starting up again is getting better.

Mr. Fain also thinks the dispersal of a vaccine will allow Royal Caribbean to ramp up operations faster than they had previously thought, and that means more cruise ships back in service sooner.

It turns out there was no Covid on that Royal Caribbean cruise ship to nowhere

In:
10 Dec 2020
By: 
Matt Hochberg

Singapore's Health Ministry of Health has confirmed the cruise passenger on Royal Caribbean's Quantum of the Seas did not actually have COVID-19, despite testing positive for it onboard.

The National Public Health Laboratory conducted three different tests on the 83-year-old passenger after he returned to Singapore and all of those tests came back negative.

In the last and final test, the sample came back negative after two Polymerase Chain Reaction (PCR) tests also came back negative.

"The sample taken from the individual this morning came back negative for the virus. This follows two Polymerase Chain Reaction (PCR) tests conducted yesterday by NPHL, one on a re-test of his original sample, and the other on a fresh sample taken yesterday, which had also come back negative," the health ministry said in its daily preliminary update of Covid-19 cases in the city-state.

"We have rescinded the Quarantine Orders of his close contacts, who had earlier been placed on quarantine as a precautionary measure while investigations were ongoing," the health ministry added in its statement.

The man was on one of the cruises to no where on Quantum of the Seas when he complained to the ship's medical staff that he was not feeling well.  He was given a PCR test onboard and it came back positive for COVID-19.

As a result, the ship turned around and ended its cruise a day early.

Once back on land, the man was transported to a local hospital where his first two tests came back negative.  Today's final test confirmed the news.

Royal Caribbean issued a statement thanking the Singaporean government for their swift action:

"We welcome this news and we wish our guest a speedy return to health."

"We appreciate the guidance of the government and we will continue to work with them to refine our protocols, which are designed to protect the health and safety of our guests, crew and the Singapore community."

Even before Singapore conducted its tests, Royal Caribbean cancelled the next scheduled sailing in order to give the entire crew a new PCR test, as well as deep clean the ship.

Quantum of the Seas will resume cruises will continue as planned with the next scheduled sailing.

8 things you should know about your cruise ship cabin

In:
09 Dec 2020
By: 
Matt Hochberg

Cabins on a cruise ship are your home away from home, and whether you are going on your first cruise or you sail every year, there's always opportunities to enhance your cruise ship cabin.

If you are looking for some easy ways to plus your stateroom, I have a few tried and true tips that cruise fans have shared with me over the years.

Hopefully these tips and secrets will make your cruise ship cabin just a little bit better.

Beds can be split apart

Your stateroom bed can come in two configurations: together to form a king size bed, or separated in twin configuration.

The good news is you can change the set up at anytime. Your travel agent can specify which arrangement you want before the cruise, but sometimes that instruction gets lost or you may end up changing your mind.

Ask your stateroom attendant at any time to make a change.

Speaking of your attendant, if you need the couch bed opened up at any time for a nap (or put away to free up space), they can easily be reached via your stateroom telephone to help make that change.

Bring liquid soap for the bathroom

Staying healthy on a cruise has never been more important than now, and my favorite stateroom bathroom tip is to bring your own liquid soap.

Royal Caribbean provides soap in the bathroom sink, but it is in bar form.  

Not only is liquid soap easier to dispense, you can get one with the fragrance you prefer as well as one that moisturizes better than bar soap can.

Liquid soap is especially useful with kids and ensuring they are keeping their hands clean.

Pack magnetic hooks

One of the best tips for your cabin is to buy magnetic hooks to use for adding additional storage in your room.

Your cabin walls are metallic, which means you place magnetic hooks just about anywhere.

Storage space on Royal Caribbean ships is notoriously low, and magnetic hooks provide convenient ways to hang clothes and accessories.

I recommend these magnetic hooks if you have not purchased one yet (note, this contains an affiliate link which adds no additional cost to you).

Store your luggage under your bed

Space is at a premium in your cabin and the best place to stash your luggage is underneath your beds.

If you lift up the bed skirting, you will discover plenty of space to shove your luggage underneath.  If possible, put smaller pieces of luggage inside bigger ones and then put the luggage under the bed.

You can use any card to keep the air conditioning going

Royal Caribbean has begun adding a feature to its rooms where upon entry, you place your SeaPass card into a holder to activate the room's lighting and air conditioning.

I am all for ways to conserve energy, but coming back to a warm(er) room after a hot day is not ideal either.

You can place just about anything the size of a SeaPass card in there, including library cards, business cards or your local pizza place loyalty card.

Most ships can open balcony dividers

If you are staying in adjacent balcony rooms, you might be able to open up the balcony divider so that you can have a giant balcony to enjoy.

Ask your stateroom attendant about opening up the divider once you get on the ship.

The ability to open dividers depends on the ship, but a lot of ships are able to do this.

Bring your own laundry hamper

For years my family relied on just picking a corner of a closet and dumping all of our dirty laundry, leaving a giant pile that seemed to grow just as much outwards as upwards.

Instead, buy a cheap pop up laundry hamper to stick in your closet, or wherever makes the most sense.

By getting a pop up one, you can easily pack it to get to your cruise. Many dollar stores sell these, which are great to use for a sailing or two before you toss it after the cruise is complete.

The most desirable locations

Here's which parts of the cruise ship will be off limits to unvaccinated passengers on Royal Caribbean's first cruise back | Royal Caribbean Blog

By far, most cruisers prefer a cabin midship for stability and proximity.

A midship cabin will likely have the least sensation of movement, which is helpful for anyone worried about getting seasick. 

The reason why a stateroom in the middle of the ship is better is because it's more centralized, and the sensation of movement is reduced the closer to the middle and lower you are on a ship.

Video: How to not get seasick on a cruise | Royal Caribbean Blog

In addition, being midship means less of a walk to the elevators, as well as things to do on other decks.

Whether you are going to the pool deck, Royal Promenade, or dining room, being  midship means a faster commute to and from your cabin to these locations.

The reason you should know midship cabins are highly desirable is because they tend to sell out faster than rooms on the front or back of the ship. Be sure to book early to snag a great spot.

Bonus tips from our readers

Want more stateroom hacks? 

Our RoyalCaribbeanBlog readers have shared a bunch on our message boards, including using zip lock bags, more storage tips and preferred packing strategies.

Check out their tips and share your own!

More helpful articles

Two COVID-19 retests of Royal Caribbean passenger come back negative

In:
09 Dec 2020
By: 
Matt Hochberg

The passenger who tested positive for COVID-19 on Royal Caribbean's Quantum of the Seas has had two follow-up tests in Singapore and both tests have come back negative.

UPDATE: The passenger has tested negative in three different tests

Singapore's Ministry of Health said in two different tests, the results have been negative for COVID-19.  A third test is planned.

Quantum of the Seas had her cruise cut short once a 83-year-old passenger reported not feeling well to ship medical staff and a mandatory polymerase chain reaction (PCR) test came back as positive for COVID-19.

The ministry said the laboratory will conduct another test on Thursday to confirm if the passenger does indeed have COVID-19.

"An 83 year-old male Singaporean on board Royal Caribbean International’s Quantum of the Seas tested positive for COVID-19 infection this morning, and was immediately isolated. He had reported to the medical centre with diarrhoea, and as part of the protocols was tested for COVID-19 using the Polymerase Chain Reaction (PCR) test equipment on board the ship. His original sample has since been re-tested at the National Public Health Laboratory (NPHL), and has come back negative for COVID-19 infection. A second fresh sample tested by NPHL has also come back negative. NPHL will conduct another test tomorrow to confirm his COVID-19 status."

Once Quantum of the Seas returned to Singapore, Singapore Tourism Board Director of Cruise confirmed the passenger was evacuated off the ship and taken to a hospital for further testing. 

As a precautionary measure, all the identified close contacts of the case have been isolated.

As part of the routine post-arrival protocols, all passengers will undergo mandatory COVID-19 testing before they are allowed to leave the terminal at Marina Bay Cruise Centre. 

Royal Caribbean has already cancelled its next sailing of Quantum of the Seas, which was scheduled to depart on Thursday.

Rapid tests are notorious for false positives. Earlier this summer, 12 TUI Cruise crew members tested positive for COVID-19, but follow-up tests showed those same crew tested negative.

New health protocols working as intended

While the suspected case of coronavirus may end up being a false positive, nonetheless, Royal Caribbean's new protocols have demonstrated it can work well.

In coordination with the Singaporean government, a "robust, tiered response plan" went into effect to not only isolate any one who may have come in contact with the patient, but also provide a means to get guests off the ship safely and quickly.

In a statement, Royal Caribbean emphasized the importance of these new rules, "That we were able to quickly identify this single case and take immediate action is a sign that the system is working as it was designed to do."

Positive Coronavirus case on cruise ship is proof new health protocols work

In:
09 Dec 2020
By: 
Matt Hochberg

After just a handful of sailings, the first Royal Caribbean cruise ship encountered its a positive COVID-19 case onboard and while that is far from good news, the fact remains the new health protocols are working.

One passenger tested positive and was quickly isolated, with anyone that came in close contact tested and isolated as well.

There was no widespread infections on the ship, the ship was not held indefinitely in quarantine, and passengers were able to disembark after returning to Singapore.

The important takeaway is not that there was a positive case on a cruise ship, but instead that with around 1,000 passengers onboard, one case was discovered and isolated.

The cruise industry is under the microscope of public opinion, living under the shadow of well-known long-term quarantine events from early 2020 when the virus was first spreading around the globe.

Similar to how airports radically changed protocols after the September 11th attacks, the cruise industry has re-evaluated all of its protocols and come up with a new approach.

Royal Caribbean Group and Norwegian Cruise Line Holdings teamed up to create a panel of health experts that would oversee development of enhanced cruise line health and safety protocols.

Known as the "Healthy Sail Panel", this group is comprised of top experts in public health, infectious disease, biosecurity, hospitality and maritime operations in response to the global COVID-19 pandemic.

Serving at the head of the new panel will be Governor Mike Leavitt, former Secretary of the U.S. Department Health and Human Services (HHS), and Dr. Scott Gottlieb, former commissioner of the U.S. Food and Drug Administration (FDA).

The Healthy Sail Panel came up with 74 recommendations for cruise ships to operate safely, that include masks, social distancing, testing and more.

In confirming the single case of COVID-19, Royal Caribbean seemed satisfied in the fact their system is working, "That we were able to quickly identify this single case and take immediate action is a sign that the system is working as it was designed to do."

Moreover, Royal Caribbean has said for a while these protocols will need to evolve, and be adjusted as necessary.

Royal Caribbean Cruises Ltd Chairman and CEO Richard Fain has spoken about the need to learn what is working and what is not working, and make necessary changes.

"We'll start at one point and then gradually, as knowledge of the disease, as the testing, as the contact tracing, as vaccines come on board, that will gradually adjust."

"Our mantra is continuous improvement. And it means just that everything gets better, every chance we get."

Cruise fans react

The news of the positive case on Quantum of the Seas was not welcome news, but not totally unexpected either.

Many cruise fans shared their thoughts on the incident on the RoyalCaribbeanBlog message boards.

sk8erguy1978 echoed what so many cruise fans feel right now, "This is a bit of a blow. Hopefully the new procedures keep the case count to this one individual, proving they can limit an outbreak. But, this is a big win for the naysayers and those who believe ships are floating petri dishes."

twangster was satisfied with the how the protocols kicked in, "The encouraging view is that the protocols worked.  If there were around 1,000 guest on board, there was one case discovered and isolated."

Traveler saw the bright side of the incident, "For sure lesson learning needs to be done, but I see it as good results. We have a proof that even if you find one sick person on the ship its not the end of the world. "

One of the early reactions from many cruise fans has also been they see the role of vaccines becoming more and more likely to be required.

Neither Royal Caribbean, nor any cruise line has mentioned if a COVID-19 vaccine would be required, but it has not stopped many from speculating on it.

Oliver wrote, "Cruising is never going to happen without proof of vaccination."

AndrewPunch shared, "In my humble opinion, cruises won't start in the US till summer and require a vaccine passport".

Photos: Quantum of the Seas returns to Singapore following positive COVID test

In:
09 Dec 2020
By: 
Matt Hochberg

Royal Caribbean's Quantum of the Seas returned to Singapore after one passenger onboard tested positive for COVID-19.

UPDATE: The passenger has tested negative in three different tests

An 83-year-old passenger has been identified as the passenger that reported not feeling well to the ship's medical staff.

Singapore Tourism Board Director Annie Chang told the Associated Press that the passenger complained of diarrhea.

In addition, that passenger had been tested prior to boarding Quantum of the Seas.

Royal Caribbean said in a statement that the passenger was isolated, and other crew members and guests who had close contact were isolated and tested.

Quantum of the Seas returned to the Marina Bay Cruise Centre in Singapore, and was eventually cleared to disembark passengers after 7:30pm local time.

Our friends at Singapore Cruise Society shared photos of Quantum of the Seas arriving back in Singapore.

Guests began disembarking off Quantum of the Seas in groups, and all will undergo an Antigen Rapid Test before returning home.

According to the Singapore Cruise Society, Royal Caribbean will cancel the next scheduled sailing of Quantum of the Seas, which is a 4-night sailing departing on December 10.

Once the positive test onboard had been reported, the ship's captain asked passengers to remain in their staterooms "in an abundance of caution".

The ship's return and ability to disembark passengers without a lengthy quarantine onboard is a testament to both Royal Caribbean's onboard protocols, as well as its agreement with the Singaporean government.

"That we were able to quickly identify this single case and take immediate action is a sign that the system is working as it was designed to do," the cruise line said in a statement.

Royal Caribbean's enhanced health protocols catch positive COVID-19 case on cruise ship

In:
08 Dec 2020
By: 
Matt Hochberg

A positive case of Coronavirus has been identified and isolated aboard the only Royal Caribbean cruise ship in operation.

UPDATE: The passenger has tested negative in three different tests

Cruise Critic is reporting a positive case of COVID-19 has been identified on Quantum of the Seas and as a result, the ship is headed back to Singapore as part of the government's protocols.

In addition, Royal Caribbean has isolated and quarantined the guests and crew that had close contact with the guest, per the cruise line's protocols.

Royal Caribbean confirmed the case and issued a statement regarding what is happening.

One guest aboard Quantum of the Seas tested positive for coronavirus after checking in with our medical team.

We identified and isolated all guests and crew who had close contact with this guest, and each of those individuals have subsequently tested negative for the virus.

The ship is returning to port today in accordance with government protocols, and will debark guests after a review of contact tracing is completed.

We are in communication with the Singapore government, and appreciate their guidance as we work together to protect the health and safety of our guests and crew.

We worked closely with the government to develop a thorough system that tests and monitors all guests and crew and follows public health best practices. That we were able to quickly identify this single case and take immediate action is a sign that the system is working as it was designed to do.

Quantum of the Seas resumed cruises last week, offering short cruises from Singapore and only to residents of Singapore.

Quantum of the Seas is equipped  with upgraded medical facilities where rapid SARS-CoV-2 tests can be conducted onboard to provide rapid, accurate onsite RT-PCR testing with results in under an hour, alongside a multitude of other evaluative tests. 

In addition, every guest on the ship is wearing either a contact tracing token or utilizing a contact tracing app to identify exactly who may have come in contact with someone that tests positive.

Multi-tiered plan to mitigate risks

Early on, Royal Caribbean said its plans had to accept risk and acknowledge there are no guarantees.

One of the co-chairmen of the Healthy Sail Panel's co-chairmen, Governor Mike Leavitt, talked about the realities of planning new policies and procedures with realistic expectations.

When Royal Caribbean Group and Norwegian Cruise Line Holdings created the Healthy Sail Panel, they had to recognize nothing in society is every completely safe, and you have to accept that risk before crafting a response for it.

"We put together this combination not just because of their subject matter expertise, but because they have had long experience in evaluating ideas and being able to come to an understanding that there's no place in our society that you can say is absolutely 100 percent safe."

"We all manage risks every day, whether we're walking across the street or opening a package of food. There's some kind of risk involved in all of that."

"The idea isn't that we can eliminate all of that. The idea is we can manage it and understanding that perspective and recognizing that it requires judgment to do this well."

Response plan

Royal Caribbean developed a plan to respond to a scenario such as this, and coordinated these plans with the Singaporean government.

According to Royal Caribbean's health protocols, in the event a guest tests positive for COVID-19, a "robust, tiered response plan" goes into effect.

The tiers increase protocols and vigilance onboard while providing transparent updates to guests the whole way.

In partnership with local authorities, Royal Caribbean has developed transport protocols to ensure we can get guests home safely. 

In fact, Royal Caribbean identified early that being "stuck" in quarantine on a cruise ship was not something any guest wanted, and a result, Royal Caribbean has developed transport agreements with local authorities in a situation like this to get everyone home safely.

Royal Caribbean extends double point offer into early 2022

In:
08 Dec 2020
By: 
Matt Hochberg

Royal Caribbean has extended the date when you can book a cruise to take advantage of its double loyalty program points on 2021 cruises.

The Loyalty 2X Points benefit offers double the Crown and Anchor Society points per night, and was limited to 2021 cruises that were booked by December 31, 2020.

Instead, all bookings made through January 31, 2021 and departing between March 1, 2021 and March 31, 2022 will qualify for the double points.

There is no change to existing 2021 cruises booked, as they already qualify for the benefit as well.

The change appears to be a result of Royal Caribbean cancelling cruises through the end of February 2021, which has resulted in a push back of when sailings might restart in the United States.

The Double Points offer has been extremely popular with cruisers who are eager to move up the cruise line's customer loyalty program faaster.

Instead of the usual one point per night, Royal Caribbean said it would double the points per night (including other staterooms as well):

  • Standard room: 2 points per night
  • Suite room: 4 points per night
  • Solo guest in standard room: 4 points per night
  • Solo guest in suite: 6 points per night

Loyalty 2X Points is available to Gold, Platinum, Emerald, Diamond, Diamond Plus, and Pinnacle Crown & Anchor Society members.

Crown and Anchor points will be applied once the guest has paid their booking in full and completed their sailing. 

Read moreTop 8 Royal Caribbean Double Points questions

Why getting double points matters

The reason why so many cruisers are excited about the Double Points offer is because Royal Caribbean rarely offers opportunities to earn more customer loyalty points.

When the cruise line has had extra points offers, they have been much more restrictive and has not been offered in quite some time.

By earning more points per night, it makes it easier to move up to the next tier of the Crown and Anchor Society. Higher tiers provide amenities such as priority embarkation, complimentary offers and discounts on the ship and much more.