Royal Caribbean Group CEO talks about how health panel will lead to cruises resuming

In:
06 Jul 2020
By: 
Matt Hochberg

Royal Caribbean and Norwegian Cruise Line announced on Monday they were teaming up to create a panel of health experts for the purpose of crafting a plan for cruise lines to resume service.

Royal Caribbean Group Chairman and CEO Richard Fain spoke with one of the Healthy Sail Panel's co-chairmen, Governor Mike Leavitt, that shed more light onto how this panel was created, where it is going, and what its goals are in order to get cruise ships sailing again.

Each cruise line has a requirement to issue a plan or to develop a plan to demonstrate to various regulators that they have adapted to this new environment to assure as much safety as is possible. The job of the panel is to populate the thinking of Royal Caribbean and Norwegian so that when they think when they provide those plans, it has been populated with the best public health, engineering and scientific information available.

Many panelists worked for the CDC

In coming up with the panel of experts, the Healthy Sail Panel is made up of people with a variety of backgrounds, including working at the government department chiefly responsible for approving cruise ships returning to service.

Governor Leavitt noted that a majority of the panelists have worked at the United States Centers for Disease Control (CDC), which provides insight into what the panel needs to address.

"The majority of them actually worked at the Centers for Disease Control in any capacity, from running major departments, to actually running the Center for Disease Control. Several of them have deep academic interest in this area. Things like ventilation, things like testing and sanitation are all very important subcomponents of how you deal with this new risk environment that we're dealing them."

Nothing is absolutely 100% safe

In creating the panel, the group had to recognize nothing in society is every completely safe, and you have to accept that risk before crafting a response for it.

"We put together this combination not just because of their subject matter expertise, but because they have had long experience in evaluating ideas and being able to come to an understanding that there's no place in our society that you can say is absolutely 100 percent safe. We all manage risks every day, whether we're walking across the street or opening a package of food. There's some kind of risk involved in all of that."

"The idea isn't that we can eliminate all of that. The idea is we can manage it and understanding that perspective and recognizing that it requires judgment to do this well. We look for people who had long standing judgment, experience, whose track record gave them credibility and who had some level of public health or scientific expertise or engineering that could assist in being able to evaluate new ideas and determine when we had actually done all we can do."

When will the panel be done?

While this new panel sounds great, everyone is wondering when cruises will resume again and how long this process will take.

Governor Leavitt characterized the panel's work as "complex", and did mention an August 15th date as a milestone date for an initial phase that aims to come up the basic changes that need to be made for cruise lines.

"We want to make sure that we do what can be done to eliminate risks. We need to, in fact, learn to adapt to this. So we're going to take one quick tour through everything. And that's what we're doing between now and August the 15th. And then we're going to present the the very evident changes that can be made to enhance safety, that can be incorporated in plans that the various cruise lines will then submit to regulators."

Following that date, Governor Leavitt indicated to tackle the more challenging and in-depth problems facing the cruise lines. 

"We'll then use the period of time after that to look at deeper innovations. We're already finding some very exciting ways to adapt technology, for example, to make it not only safer but more convenient and and to a large extent, a smoother experience generally."

Parallels between cruising and the NBA

Governor Leavitt sees a parallel between what cruise lines are doing to try to get back to cruising and the National Basketball Association (NBA) is doing to resume its season.

Mr. Fain asked if there was an outcome from this panel that protects crew and guests, and the work the NBA is doing encourages Governor Leavitt.

"We have seen interest in the National Basketball Association, for example, has begun to replay. And they're working their way back, demonstrating an ability and willingness to adapt as they go."

"And I look at what's happening with the NBA right now where they're they've consolidated all the games in one place where they could essentially create an isolation that where they could conduct their business in a more controlled way."

"Well, it's become evident to me that the isolation can be seen not as a disadvantage, but as a great advantage. And one of the ways in which will adapt will be to utilize that as an asset as opposed to seeing it as simply a liability."

Royal Caribbean creates expert panel to develop cruise ship health policies

In:
06 Jul 2020
By: 
Matt Hochberg

Royal Caribbean Group announced on Monday a new collaboration with Norwegian Cruise Line Holdings to create a panel of health experts that will oversee development of enhanced cruise line health and safety protocols.

Known as the "Healthy Sail Panel", this group is comprised of top experts in public health, infectious disease, biosecurity, hospitality and maritime operations in response to the global COVID-19 pandemic.

The panel is tasked with collaboratively developing recommendations for cruise lines to advance their public health response to COVID-19, improve safety, and achieve readiness for the safe resumption of operations.

Serving at the head of the new panel will be Governor Mike Leavitt, former Secretary of the U.S. Department Health and Human Services (HHS), and Dr. Scott Gottlieb, former commissioner of the U.S. Food and Drug Administration (FDA).

The Healthy Sail Panel has been working for almost a month, and should have its initial recommendations by the end of August.

Both Norwegian and Royal Caribbean have pledged that their work will be “open source,” and could be freely adopted by any company or industry that would benefit from the group’s scientific and medical insights.

“This unprecedented disease requires us to develop unprecedented standards in health and safety,” said Richard D. Fain, chairman and CEO, Royal Caribbean Group. “Bringing aboard these respected experts to guide us forward demonstrates our commitment to
protecting our guests, our crews and the communities we visit.”

“We compete for the vacationing consumer’s business every day, but we never compete on health and safety standards,” said Frank Del Rio, president and CEO, Norwegian Cruise Line Holdings Ltd. “While the cruise industry has always had rigorous health standards, the unique challenges posed by COVID-19 provide an opportunity to raise the bar even higher.”

Fain and Del Rio said they initiated the panel to assure the plans they will submit to the U.S. Centers for Disease Control and Prevention (CDC) and other regulators apply the best available public health, science and engineering insights. The work of the panel will be shared with the entire industry and regulators.

Meet the panel

The panel’s members are globally recognized experts from various disciplines, including public health, infectious disease, biosecurity, hospitality and maritime operations.

Governor Mike Leavitt

Mike Leavitt was a three-term Governor of Utah and served as Administrator of the EPA and Secretary of HHS under President George W. Bush. He is the founder of Leavitt Partners, a firm that provides investment support, data and analytics, member-based alliances, and direct services to clients to support decision-making strategies in the value economy.

Dr. Scott Gottlieb

Dr. Scott Gottlieb was the Commissioner of the FDA from 2017-2019 and served as the agency’s Deputy Commissioner for Medical and Scientific Affairs from 2005- 2007. He is a physician trained in internal medicine and is currently a resident fellow at the American Enterprise Institute.

Helene Gayle, M.D., M.P.H.

Dr. Gayle is CEO of the Chicago Community Trust, one of the nation’s leading community foundations. Prior to this role, for almost a decade, she was president and CEO of CARE, a leading international humanitarian organization. An expert on global development, humanitarian and health issues, Dr. Gayle spent 20 years with the CDC, working primarily on HIV/AIDS. She worked at the Bill & Melinda Gates Foundation, directing programs on HIV/AIDS and other global health issues. She also launched the McKinsey Social Initiative (now McKinsey.org), a nonprofit that builds partnerships for social impact. Dr. Gayle serves on public company and nonprofit boards, including The Coca-Cola Company, Colgate-Palmolive Company, the Brookings Institution, the Center for Strategic and International Studies, New America, the ONE Campaign, the Federal Reserve Bank of Chicago and the Economic Club of Chicago. She is a member of the Council on Foreign Relations, the American Public Health Association, the National Academy of Medicine, the National Medical Association and the American Academy of Pediatrics.

Julie Gerberding, M.D., M.P.H.

Dr. Julie L. Gerberding is Executive Vice President and Chief Patient Officer for Merck, leading all aspects of strategic communications, global public policy, population health and patient engagement. A former head of the CDC and a world-renowned public health expert, Dr. Gerberding is deeply committed to achieving sustainable global health impact and tackling some of the most challenging health priorities of our time. This includes addressing critical issues such as affordable access to important therapies, advocating for health policies that promote and sustain innovation of new medicines and vaccines, and improving maternal mortality through the Merck for Mothers program — a public-private partnership helping to meet the United Nations’ Sustainable Development Goal to reduce maternal mortality. Prior to joining Merck, Dr. Gerberding served as the Director of the CDC from 2002-2009 and was the first female to hold that position. While at the agency, she led more than 40 emergency responses against crises such as anthrax, SARS, bird flu, foodborne outbreaks and natural disasters. Previously, Dr. Gerberding was a tenured faculty member in Infectious Diseases at the University of California at San Francisco (UCSF). She continues as an Adjunct Associate Clinical Professor of Medicine at UCSF.

Steven Hinrichs, M.D.

Dr. Steven Hinrichs is Professor and Chair in the Department of Pathology and Microbiology at the University of Nebraska Medical Center in Omaha and the Director of the Nebraska Public Health Laboratory (NPHL), and Director of the University of Nebraska Center for Biosecurity. In his position as laboratory director, he has been responsible for the development of a statewide program for the rapid identification of biological agents of mass destruction. He is principal investigator of multiple national awards from the Association of Public Health Laboratories (APHL) and the CDC and the U.S. Department of Defense for the development of an outreach program to extend training and expertise in the early recognition of biological warfare agents. Dr. Hinrichs received his MD from the University of North Dakota and is board certified in Anatomical and Clinical Pathology. His research laboratory focuses on molecular diagnostics and the role of viruses in cancer. Dr. Hinrichs has published over 130 papers in basic science and medical journals.

Michael Osterholm, M.D., Ph.D.

Michael Osterholm is one of the nation’s foremost experts in public health, infectious disease and biosecurity. As the director of the Center for Infectious Disease Research and Policy at the University of Minnesota, he is an international leader on the world’s preparedness for pandemics. He has led numerous investigations into internationally important disease outbreaks, including foodborne diseases, hepatitis B in healthcare settings and HIV infection in healthcare workers, and he is a frequent consultant to the World Health Organization, the National Institutes of Health, the FDA, the U.S. Department of Defense and the CDC. From 2001 to 2005, Dr. Osterholm served as a special advisor to the Secretary of HHS on issues related to bioterrorism and public health preparedness. From June 2018 through May 2019, he served as a Science Envoy for Health Security on behalf of the U.S. Department of State. He has also been appointed to the National Science Advisory Board on Biosecurity and the World Economic Forum’s Working Group on Pandemics, among other prominent advisory positions.

Stephen Ostroff, M.D.

Dr. Ostroff brings years of experience in public health, having served at high-level positions at the FDA and the CDC. He was the Acting Commissioner of the FDA from 2015-2016, and before that served as the FDA’s chief scientist. Ostroff joined the FDA in 2013 as chief medical officer in the Center for Food Safety and Applied Nutrition and senior public health advisor to the FDA’s Office of Foods and Veterinary Medicine. Prior to that he served as deputy director of the National Center for Infectious Diseases at the CDC, where he was also acting director of the CDC’s Select Agent Program. While at the CDC, he focused on emerging infectious diseases, food safety and coordination of complex outbreak response. He retired from the Commissioned Corps of the U.S. Public Health Service at the rank of Rear Admiral (Assistant Surgeon General). Ostroff was also the director of the Bureau of Epidemiology and acting physician general for the Commonwealth of Pennsylvania and has consulted internationally on public health projects in South Asia and Latin America. Ostroff graduated from the University of Pennsylvania School of Medicine in 1981 and completed residencies in internal medicine at the University of Colorado Health Sciences Center and preventive medicine at the CDC.

William Rutala, Ph.D., M.S., M.P.H.

Dr. Rutala has experience medically managing a variety of diseases and extensive experience studying epidemiology and virology, particularly managing outbreaks and emerging pathogens. Dr. Rutala’s research interests are the etiology and prevention of healthcare-associated infections with a special focus on disinfection and sterilization of reusable medical and surgical devices (e.g., endoscopes, surgical instruments). Other areas of active research include contribution of the hospital environment to disease transmission, hand hygiene, preventing transmission of infectious agents, including multiply-drug resistant organisms, prevention of healthcare-associated Creutzfeldt-Jakob Disease, investigation of healthcare-associated outbreaks, and new and emerging pathogens in healthcare.

Kate Walsh, Ph.D.

Kate Walsh is the Dean at the School of Hotel Administration at Cornell University and E.M. Statler Professor. A professor of management, she is a leader in education for the global hospitality industry; and a renowned expert in organizational service design, leadership and career development, as well as the impact of strategic human capital investments. In addition to authoring and contributing to books, Dr. Walsh’s articles have appeared in numerous research outlets. She has over 20 years of academic experience, including in her current role as dean. In addition, Dean Walsh holds extensive industry knowledge from serving as the former director of training and development for Nikko Hotels International, corporate training manager for the former Bristol Hotels, and senior auditor for Loews Corporation. She is also a former New York State Certified Public Accountant. Since the beginning of her administration as dean, Dean Walsh has focused on positioning the school for the future of education. This includes undertaking a comprehensive renewal of the graduate and undergraduate curricula, developing the school's online global presence, identifying international partners for master-level program development, and providing thought leadership for the hospitality industry, most notably through the creation of industry research partnerships for faculty, fostering new initiatives through the school's six centers and institutes, and providing faculty-developed resources to guide the industry. Dr. Walsh received her Ph.D. from the Carroll School of Management at Boston College and her M.P.S. degree from Cornell’s School of Hotel Administration.

Captain Patrik Dahlgren

Captain Patrik Dahlgren is the Senior Vice President of Global Marine Operations and Fleet Optimization for all Royal Caribbean Group global brands. Dahlgren’s seagoing experiences started as a bridge officer aboard tugboats, yachts and an array of cargo vessels and ferries. He rose through the ranks with over 15 years onboard Royal Caribbean International cruise ships, with his last seagoing command as Master of Oasis of the Seas and Quantum of the Seas. He was a lead contributor to the Quantum of the Seas development and received the esteemed RINA (Royal Institute of Naval Architects) award for its innovation and contributions to maritime safety.

Robin Lindsay

Robin Lindsay is the Executive Vice President of Vessel Operations for Norwegian Cruise Line Holdings Ltd. Lindsay was appointed to this position in January 2015. In this role, Lindsay is responsible for Marine & Technical Operations, Hotel Operations, Entertainment, Product Development, Port & Destination Services, Fleet Personnel, Out Islands and New Build & Ship Refurbishment for all three of the company's brands – Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises.

Prior to joining Norwegian Cruise Line Holdings Ltd., Lindsay served in a similar capacity as Executive Vice President of Vessel Operations at Prestige Cruise Holdings, the parent company of Oceania Cruises and Regent Seven Seas Cruises. Lindsay's history with the company goes back to the inception of Oceania Cruises in 2003, where he joined as Senior Vice President, Hotel Operations and Vessel Operations. Lindsay earned his B.S. degree from Louisiana Tech University.

And more

In addition, several experts will also serve as senior advisors to the panel, including Dr. Caitlin Rivers, who is a faculty member and epidemiologist at the Johns Hopkins Bloomberg School of Public Health and an expert in emerging infectious disease epidemiology and outbreak science, and Dr. Phyllis Kozarsky, who is a professor emerita of medicine in the Division of Infectious Diseases at Emory University School of Medicine and an expert in pre- travel health advice and education, global health, and the epidemiology of travel-related infections and infectious diseases. Dr. Kozarsky serves as an expert consultant to the Division of Global Migration and Quarantine in travelers’ health with the CDC.

New Odyssey of the Seas photos of move to wet construction dock

In:
06 Jul 2020
By: 
Matt Hochberg

Despite a nearly six month delay in her debut, construction work on Odyssey of the Seas continues, with the ship reaching a new milestone.

German shipyard Meyer Werft shared photos today of Odyssey, having successfully moved about 150 meters from a dry construction dock to a flooded construction dock.

The move means Odyssey of the Seas' hull now sits in water, instead of being completely out of the water. It is also part of the new ship construction process, which is a kind of giant assembly line, where ships are put together in one part of the hall, and then as construction progresses, the ship gets closer and closer to departing the hall and eventually into the water.

Now that Odyssey is moved into her new area, further work on the ship can continue.

Ship deferred but not denied

Progress on building Royal Caribbean's next new cruise ship continues, despite a massive delay in her debut that was announced last week.

Royal Caribbean informed guests with reservations on her inaugural sailings from Fort Lauderdale that those sailings have been cancelled. The cruise line cancelled all sailings between November 5, 2020 - April 17, 2021.

The cause of the delay was a combination of the current health crisis, a fire that broke out on the ship in the construction yard, as well as impacts on Royal Caribbean's supply chain.

It seems Royal Caribbean anticipated a delay in the new ship's debut, having warned investors in May 2020 that it expected delivery delays of ships previously planned for delivery in 2020 and 2021.

With the first few months of cancellations, it appears Odyssey will now debut in Europe, sailing from Rome first.

RoyalCaribbeanBlog readers were not terribly surprised by the news, but were concerned if this was one of many dominos to fall.

"I knew this would happen," Karen Houle Rosepiler wrote. "I was just keeping my fingers cross that all would be right in the world again.

"This can't be a surprise to anyone," Charlie Welf wrote. "The shipyards work has been slowed/stopped and they just had a fire on the ship that needed to be repaired."

It looks like the first Odyssey of the Seas sailing may not depart until May 2021. 

Royal Caribbean Post Round-Up: July 5, 2020

In:
05 Jul 2020
By: 
Matt Hochberg

Happy July 4th and Canada Day to everyone out in blog land! Many of you are enjoying a relaxing and long weekend, and I hope this week's round up of all the Royal Caribbean news makes it even better!

Royal Caribbean announced this week it has cancelled all of the inaugural Odyssey of the Seas sailings between November 2020 and April 2021.

Odyssey's sailings were cancelled as a result of the current health crisis, issues at the shipyard, as well as Royal Caribbean's supply chain.

In addition to the cancelled sailings, Royal Caribbean also announced two other changes to Odyssey of the Seas.

First, the trapeze school will no longer be a feature of the SeaPlex.

Second, the age restrictions for the Sky Pad virtual trampoline experience will change: guests must be at least 7 years old to jump, and at least 13 years old to jump with a virtual reality headset.

Royal Caribbean News

Royal Caribbean Blog Podcast

The 361st episode of the Royal Caribbean Blog Podcast is now available, which debates if you should take your kids out of school to go on a cruise.

Lisa and Matt talk about the important considerations families should consider before pulling kids out of school for a cruise, and what steps they can take to make the process as easy on everyone as possible.

Please feel free to subscribe via iTunes or RSS, and head over to rate and review the podcast on iTunes if you can! 

There will be a buffet on Royal Caribbean ships when cruises resume

Among the many chances Royal Caribbean could take once cruises resume, one of them is if the buffet onboard will still be available.

Royal Caribbean's head of food and beverage has confirmed that there will indeed be a buffet option onboard, but with a few tweaks.

Linken D'Souza spoke to travel agents about what will happen to the Windjammer, and was very clear that the buffet will be available onboard.

"We will absolutely have a Windjammer with all of your favorites in a very similar fashion to what you've had previously and maybe some different service steps to ensure healthy service."

Celebrating July 4th with Royal Caribbean

In:
04 Jul 2020
By: 
Matt Hochberg

Happy Fourth of July! A holiday as festive as American Independence Day is bound to fill Royal Caribbean's cruise ships with decorations and fun onboard.

Many people that book a cruise over July 4th are curious what, if anything, Royal Caribbean does to celebrate.  The good news is Royal Caribbean works hard to make the holiday special for those celebrating onboard.

All over the ship, you will find red, white and blue decorations, complete with streamers, American flags and patriotic music. On top of it, expect special Fourth of July food and drinks to enjoy all day long!

The public areas of Royal Caribbean's ships, such as the Boardwalk or Centrum, will be focal points of a lot of the celebrations.

You will also find special July 4th events onboard, such as July 4th trivia sessions, and special events like a balloon drop.

A lot of guests onboard will get into the spirit of things with plenty of patriotic garb to wear around the pool deck and onboard the ship.

Photo by Cruise Director Mitch

Speaking of the pool deck, some ships offer a poolside BBQ action so you can enjoy traditional hot dogs, burgers and pie between splashing in the pool.

Does Royal Caribbean shoot fireworks for the Fourth of July?

A very common question from readers is if there are fireworks offered either onboard their ships, or at one of their private islands, for the Fourth of July.

Unfortunately, the answer is Royal Caribbean does not offer fireworks at sea. 

On Royal Caribbean's Quantum Class ships, they do offer a virtual fireworks party in Two70.

Red White & Blue cocktail recipe

Royal Caribbean can celebrate any holiday with a special cocktail, and nothing says patriotic like a red, white and blue drink!

If you cannot be on a Royal Caribbean ship for July 4th, at least you can make one at home to celebrate.

Red White & Blue cocktail Ingredients

  • 1 oz grenadine
  • 3 oz lemonade
  • 1 oz vodka
  • 1 oz blue curacao
  • ice

Red White & Blue cocktail Instructions

1. Add grenadine to a glass

2. Fill glass with ice

3. In a shaker, shake lemonade and vodka then gently pour the mixture over the back of a spoon into the glass creating the white layer of the drink. 

4. Cascade blue curacao over the back of a spoon to make the final blue layer.

Five Royal Caribbean projects that didn't go as planned

In:
03 Jul 2020
By: 
Matt Hochberg

Royal Caribbean spends a great deal of energy in planning refurbishments, upgrades, new ship construction and a lot of other initiatives, but sometimes these projects can slip behind schedule.

Despite our best efforts, sometimes delays and unexpected problems will occur in any project, including cruise ships.

With the recent news of Odyssey of the Seas encountering issues at the shipyard, I wanted to take a look back at some other Royal Caribbean projects that also dealt with their fair share of setbacks.

Empress of the Seas return to the fleet

In 2015, Royal Caribbean announced it was bringing back Empress of the Seas to the fleet, following a restructuring of sister company Pullmantur cruises.

In order to get the ship back to service, it would need to undergo an "extensive refurbishment" in Spring 2016.

Unfortunately, the additional work needed took much longer than expected in order to bring the vessel back up to Royal Caribbean's standards, and as a result, the first six sailings in 2016 were cancelled.

Then another seven more sailings were cancelled because Royal Caribbean discovered more significant infrastructure and physical improvements across the ship's multiple galleys and provisioning areas were needed.

In the end, Empress of the Seas rejoined the fleet in May 2016, following two months of cancelled sailings and $50 million in upgrades.

Navigator of the Seas Amplification

In early 2019, Navigator of the Seas had her turn for a much anticipated Royal Amplification, which would add new water slides, restaurants and experiences onboard.

The $115 million shipwide refurbishment was scheduled to be complete by February 2019, but poor weather conditions at the shipyard in the Bahamas caused delays to the progress of the ship’s outer decks.

As a result, the February 24 sailing was cancelled.

Luckily, the delay only impacted one sailing, and Navigator was able to resume service in March 2019 without any other impact.

Galveston cruise terminal delay

The global impact of the current health crisis took its toll on Royal Caribbean's plans to build a brand new cruise terminal in Galveston that could accommodate Allure of the Seas.

In December 2019, Royal Caribbean and the Port of Galveston signed a long-term agreement to build a $100 million 150,000-square-foot cruise terminal, which was scheduled to open in November 2021.

In March 2019, Royal Caribbean asked the Port of Galveston for a one year delay in starting construction of its new terminal.

Royal Caribbean cited the new terminal delay was caused by the closure of shipyards along with the disruption to the supply chain. Thus, the cruise line decided to postpone construction of a new terminal in an effort to cut costs.

The Galveston Wharves Board voted on the proposal a month later and approved the one year delay to begin construction of Cruise Terminal 3.

As it currently stands, Royal Caribbean has shifted Allure of the Seas' sailings from Galveston until the terminal is ready.

Oasis of the Seas crane accident

Accidents due occur from time to time, including last year when a construction crane collapsed on top of Oasis of the Seas.

The incident occurred in April 2019 while Oasis was at the Great Bahamas Shipyard near Freeport, Bahamas for scheduled maintenance work. A construction crane hit the ship, and ended up laying against the vessel.

After assessing the damage, Royal Caribbean found damage to the Aqua Theater and some suites, and was forced to cancel the next three scheduled sailings that followed in order for the ship to be fully repaired.

Perfect Day at CocoCay timeline

Perhaps no project has had as many changes to its timeline than Royal Caribbean's ambitious makeover of its private island in the Bahamas.

At a ceremony in March 2018 in New York City, Royal Caribbean announced its plans to expand its private island in the Bahamas, CocoCay

The $200 million transformation (later it increased to $250 million) originally had a multi-phase timeline, with the completion of a new pier in September 2018, and a Spring 2019 date for most of the island's experiences to be open. The final phase, Coco Beach Club was set to open November 2019.

Royal Caribbean broke ground on the new pier on April 27, 2017, and added the pier would be complete in June 2018.

The pier took much longer than anticipated, with multiple delays that lead to it eventually taking the first ship docking there in March 2019.

Luckily, the rest of the project moved forward at a better pace, with Oasis Lagoon pool and some dining venues also opening in March.  Splashaway Bay and Skipper's Grill followed in April 2019, and the Grand Opening of Perfect Day at CocoCay was held in May 2019.

The Coco Beach Club was delayed a few times, but opened in late January 2020.

European Union publishes recommendations for cruise ships once cruises resume

In:
03 Jul 2020
By: 
Matt Hochberg

The European Union released 49 pages of general guidance for cruise ships that could be applied once cruise lines resume cruises following the COVID-19 pandemic.

The guidance covers a variety of measures that seek to reduce the risk for introduction of COVID-19 onto the ship, transmission during cruise ship voyage, embarkation and disembarkation, and further provides options for preparedness to respond to potential COVID-19 cases among crew and guests.

It is important to note these recommendations by the European Union have not been approved or accepted by Royal Caribbean. These measures are a look at what policies are being proposed by health organizations.

Interestingly, 22 different Royal Caribbean Cruises Ltd. employees provided input in the formation of this policy, including a number of Senior Vice Presidents.

While there is a lot in this document, here are the major highlights.

Short sailings to start

This end-to-end plan also notes that it recommends cruise lines take a "gradual approach" to resuming cruise ship sailings.

Specifically, it recommends sailings between 3 to 7 nights in duration, and perhaps limit the number of port visits in the itinerary.

In addition, each country that is visited on a cruise should be evaluated for their capacity to accept possible or confirmed COVID-19 cases from cruise ships.

Forced social distancing

In order to make social distancing rules effective, the EU recommends reducing the number of guests and crew onboard.

Limiting the amount of people onboard allows measures related to physical distancing on board ships can be maintained, and that temporary isolation and quarantine of passengers and crew can take place individually in cabins. 

Physical distancing of at least 1.5 metres (5 feet) should be maintained at waiting areas and during boarding at transport stations, by adopting special markings and controlled entry measures.

A number of hygiene measures are recommended to be employed onboard: hand washing with soap and water or hand hygiene with alcohol based hand rub solution (containing at least 60% ethanol or 70% isopropanol), respiratory (coughing and sneezing) etiquette, disposal of used tissues, physical distancing (including the elimination of handshaking), use of face masks, avoiding touching the nose, eyes and mouth without previously washing hands (38) etc.;

Masks

The word "mask" appears 100 times in the document, and it encompasses using masks while onboard.

When physical distancing cannot be maintained, the use of face masks should be required.

Crew members are recommended to practice physical distancing and wear face masks.

If a passenger does not arrive with their own face mask, face masks could be made available for passengers at the terminal.

The document also recommends wearing masks in the following areas:

  • Interacting with other guests when closer than 5 feet apart
  • Embarkation
  • On buses
  • Walking/passing in narrow corridors on board
  • Casinos
  • Elevators
  • Excursions (countries that have rules about requiring them)
  • Visiting the medical facility on board

No indoor swimming pools

Indoor swimming pools are not recommended, but indoor pools that can be converted as outdoor pools (by lifting/removing roofs or walls) could be allowed.

Bathers should be strongly advised to shower before entering the pools. The cruise ship should provide all necessary items for showering (e.g. soap, shower gel, etc.).

Sunbeds, chairs and lounge chairs should be positioned so that they are at least 5 feet apart from each other.

In addition, the maximum number of guests in a pool should be limited, including in hot tubs.

Outbreak plan

Each cruise ship operating in Europe must have a ship contingency plan/outbreak management plan.

The EU document outlines 11 parts to this plan, including:

  • Monitoring of epidemiological situation, rules and restrictions worldwide
  • Written contingency plan/outbreak management plan for COVID-19 
  • Arrangements for medical treatment and ambulance services
  • Arrangements for repatriation
  • Arrangements for quarantine of close contacts
  • Arrangements for isolation of asymptomatic/ pre-symptomatic travelers 
  • Adequate testing capacity
  • Crew training
  • Immediate reporting to the next port of call of any possible case
  • Estimation of maximum number of passengers and crew on board cruise ships
  • Focused inspection on COVID-19 prevention and control for resuming cruise ship voyages by EU HEALTHY GATEWAYS

Prohibiting higher risk guests

Not surprisingly, there are recommendations to prevent anyone who may be at a higher risk of having contracted COVID-19 from going on a cruise ship in the first place.

These measures mirror some of the policies that went into effect before Royal Caribbean shut down operations in March.

Any person experiencing symptoms compatible with COVID-19, or if identified, anyone who has been in contact during the last 14 days with a confirmed case of COVID-19, or anyone who is tested positive for SARS-CoV-2 by RT-PCR would not be accepted on board cruise ships.

Passengers in high risk groups including people over 65 years of age or people of any age with underlying medical conditions (chronic diseases including cardiovascular disease, diabetes, respiratory diseases and immunocompromised individuals) should be advised to visit a doctor for pre-travel medical consultation to assess if they are fit to travel.

Activities and services on board cruise ships could be organized according to age group, so that older individuals are separated from other age groups. 

No self-service buffet

In addition to a number of protocols recommended for keeping the ship clean, the recommendation is for only designated crew members be allowed to serve food.

Crew serving food should wear face masks & disposable gloves.

Under no circumstances should crew or passengers who will be served food use any commonly shared utensils or other items. These should be removed from the service so that only a designated crew can distribute them.

Self-service of dispensed items, plates, cutlery, utensils by passengers or crew should not be allowed. Food handlers should serve any dispensed items (for example water, coffee, juice etc.). 

Room service is recommended in order to avoid overcrowding in restaurants and other food service areas.

Royal Caribbean's July 4th Sale up to $350 off 2021 cruises

In:
03 Jul 2020
By: 
Matt Hochberg

Royal Caribbean is offering bonus instant savings during its July 4th weekend sale.

The Sun Soaked Savings Sale runs between July 3 - 5, 2020 on select sailings departing on or after September 16, 2020.

If you are looking for a sale on cruise add-ons, such as drink packages, shore excursions or wifi, check out their Summer Sale on those items.

The Sun Soaked Savings includes:

30% off cruise fare for all guests in the stateroom.

Kids Sail Free: Free cruise fare for 3rd guests and higher who are 12 years old or younger as of cruise departure date, booked in the same stateroom as the first two qualifying guests in a triple or quad-occupancy stateroom. Kids Sail Free applies to select 4-night or longer Alaska, Bahamas, Bermuda, Canada, Caribbean, CaribNE, Coastal, Europe, Hawaii, Repositioning and all 2020 Serenade of the Seas sailings departing between September 16, 2020 – December 17, 2020 and January 8, 2021 – May 17, 2021 and September 1 – December 17, 2021, and QN in Alaska May 10 – September 21, 2021. Offer excludes 2020 Thanksgiving sailings (Sailings between November 21 - 28, 2020), 2021 President’s Day Sailings (Sailings between February 12 – 15, 2021), and 2021 Spring Break and Easter sailings (Sailings between March 13 – April 4, 2021), 2021 Thanksgiving Sailings (Sailings between November 19 – 26, 2021.

2021 Kicker Sale: Instant savings of up to $150 USD per stateroom on select sailings departing between January 1 – December 31, 2021. Savings amount determined by category booked and sailing length:

  • Sailings 5 nights or less, $25 savings for Interior and Ocean View, $50 for Balconies and $75 for Suites
  • Sailings 6 nights or longer, $50 savings for Interior and Ocean View, $75 for Balconies and $150 for Suites

Sun Soaked Savings: Instant savings of up to $200 USD per stateroom on select sailings departing on or after September 16, 2020. Savings amount determined by category booked and sailing length:

  • Sailings 5 nights or less, $25 savings for Interior and Ocean View, $75 for Balconies and $75 for Suites
  • Sailings 6 nights or longer, $50 savings for Interior and Ocean View, $100 for Balconies and $200 for Suites

30% Off Every Guest, Kids Sail Free and 2021 Kicker are combinable with each other as well as promotional OBCs, NextCruise offers, instant savings, restricted discounts (for example, Seniors, Residents, Military), Promo Code driven offers, Free Upgrades, Crown and Anchor discounts and Shareholder Benefits.  Sun Soaked Savings is combinable with 30% Off Every Guest, Kids Sail Free and 2021 Kicker as well as with promotional OBCs, NextCruise offers, Instant Savings, restricted discounts (for example, Seniors, Residents, Military), Promo Code driven offers, Free Upgrades, and Shareholder Benefits, but not combinable with Crown and Anchor discounts.  Offer are not combinable with any other offer or promotion, including, but not limited to, Standard Group, Interline, Travel Agent, Travel Agent Friends and Family, Weekly Sales Events, and Net Rates.  Promo Code driven offers are based on select ships and sail dates and must be applied at time of booking; limit one promo code per booking.

Offer available to residents of United States, Canada, Puerto Rico, and select countries in the Caribbean

"Fall off the bone" BBQ Ribs recipe from Royal Caribbean

In:
02 Jul 2020
By: 
Matt Hochberg

The first week of July means some major holidays in North America, including Canada Day and Independence Day, which means lots of cooking meats to celebrate these holidays.

When you are coming up with your party grill menu, you can bring the "fall off the bone" BBQ Ribs from Portside BBQ on Royal Caribbean's Oasis of the Seas to your home with this easy recipe.

Royal Caribbean Vice President Food & Beverage, Linken D'Souza, shared how to make these super tasty ribs and home, which means you can not only get a great meal for your family, but also bring back some cruise memories from onboard.

Dry Rub Ingredients

  • 1 cup brown sugar
  • 2 tsp onion powder
  • 2 tsp paprika
  • 2 tsp coriander
  • 2 tsp ground black pepper
  • 2 tsp garlic powder
  • 1 tsp celery salt
  • 1/2 tsp red pepper flakes
  • 1/2 tsp cayenne pepper
  • 1 tsp kosher salt

"Fall off the bone" BBQ Ribs Step-by-Step Instructions

Step 1: Put all dry rub ingredients into a bowl and mix well with a spatula.

Step 2: Time to prepare the ribs. Flip the ribs over to the back side.

Step 3: Take a sharp knife from one side and run it all the way down the center.

Step 4: Use your fingers to get underneath the membrane. Peel back until completely removed.

Step 5: Time to rub the ribs. Bring the ribs to room temperature, and then generously sprinkle the seasoning over the ribs and use your hands to rub into the meat.

Step 6: Flip the ribs and repeat the sprinkling and rubbing until the rubs are completely covered.

Wood Pouch

Ingredients:

  • Applewood: 0.75 lb
  • Hickory 0.75 lb

Making the Wood Pouch:

Step 1: Take half of each wood flavor and soak in water for 20 minutes.

Step 2: Take remaining dry wood flavors and mix together.

Step 3: Place half of the dry wood mix on 2 pieces of aluminum foil.

Step 4: Mix the soaked wood and dry wood on the aluminum foil sheets.

Step 5: Place the wood in the middle of the foil and fold each side to the middle. Make sure it is tightly wrapped and flip over.

Step 6: Use a knife to poke 6-8 one-inch holes to allow smoke through.

Preparing to grill

Step 1: Remove one of the grates while grill is still cold.

Step 2: Place one wood pouch with holes facing up on the side with the grate removed.

Step 3: Turn on grill only, heating up the side with the pouch and close the lid.

Step 4: Turn down the grill down to low once you reach 300°F and the wood starts to smoke.

Cooking the Ribs

Step 1: Place the ribs on the side where the heat is off and close the lid.

Step 2: After 1.5 hours, place the 2nd pouch of wood over the heat. Let cook for 3 hours.

Step 3: To get the ribs to  "fall of the bone", remove the cooked rubs and place on a foil sheet.

Step 4: Add one chopped white onion around the ribs.

Step 5: Take 1/4 cup of BBQ sauce mixed with 1/4 cup of water and pour over the ribs and evenly baste.

Step 6: Wrap the ribs in foil and place over the grate.

Step 7: Turn the heat under the rub to medium and continue to cook for 1 - 1.5 hours.

Glazing the ribs

Step 1: Remove the rubs from the foil and place over medium high heat.

Step 2: Use your favorite BBQ sauce glaze to glaze the ribs with as little, or as much, sauce as you like to caramelize.

Step 3: Remove from grill after 3-5 minutes.

Enjoy the ribs and have a great holiday weekend!

There will be a buffet on Royal Caribbean ships when cruises resume

In:
01 Jul 2020
By: 
Matt Hochberg

Many cruise fans have been wondering what Royal Caribbean's plan will be for keeping guests healthy while onboard their ships, including what the fate of the Windjammer buffet will be.

It seems we have a definitive answer from the head of Royal Caribbean's food and beverage: there will be a buffet.

Royal Caribbean Global Vice President Culinary, Dining & Beverage, Linken D'Souza, spoke on the fate of the buffet in a webinar question and answer with travel agents on Wednesday and confirmed the buffet will remain.

Mr. D'Souza was asked about if there will be a buffet on Royal Caribbean's ships, and while Royal Caribbean has not divulged its plans for which policies and changes will be made onboard its cruise ships, he was able to dispel rumors and concerns surrounding what will happen to the buffet.

"Windjammer is one of my favorite spots, and we will continue to have a buffet at Royal Caribbean. We have worked through a variety of different scenarios, from employee service to individual portions to individual tongs for self-service, to finger koozies that you can pick up hot dishes with that can be washed and sanitized. So we continue to work through a lot of the details."

"But rest assured, the buffet will exist. There may be some small modifications that allow us to ensure that we have a really great, healthy return to service. But your favorites and what you're used to at the Windjammer will still be there."

"So I'll I'll put that to rest. We will absolutely have a Windjammer with all of your favorites in a very similar fashion to what you've had previously and maybe some different service steps to ensure healthy service."

Buffet indecision

The origins of the idea that the Windjammer might go away started in May, when Royal Caribbean President and CEO Michael Bayley mentioned the cruise line was working on their plan to keep guests healthy and the buffet experience came up.

"I think in the beginning, there will not be a buffet in the beginning, that's how I see it. It depends again upon the timing. We will utilize the space, we will utilize the Windjammer, but in all probability it won't be a classical buffet. It will be something more akin to a restaurant."

While Mr. Bayley did not say the Windjammer buffet was gone, it opened up the idea that significant change could occur. A week later, Royal Caribbean Cruises Ltd. Chairman and CEO Richard Fain had a different take on the buffet's fate.

"It doesn't mean that you don't have a buffet. I think it's very likely that you're not going to see that on land or sea."

The changing nature of recommendations by health professionals, as well as the organic discussions Royal Caribbean has had internally likely caused the answer to change depending on the week.

With Mr. D'Souza's affirmation today, it appears guests will have a buffet experience to look forward to once cruising resumes.

Not just Royal Caribbean with buffets

If the idea of a buffet remaining on a cruise ship when cruises resume sounds odd, other cruise lines are keeping theirs as well.

When Norwegian Cruise Line announced their new policies for guests, they indicated buffets and beverage stations will be full service with staff available to serve guests.

Bahamas Paradise Cruise Line announced while self-service buffet stations have been suspended, all food and beverage will be served by crew members wearing face masks, hats, aprons, and gloves.