Royal Caribbean Blog

Royal Caribbean has made it easier to manage Future Cruise Credits in a situation where a guest uses a Future Cruise Credit towards another sailing.

In a scenario where a guest uses a Future Cruise Credit to pay for their existing cruise, but now wishes to cancel under “Cruise with Confidence” terms, the cruise line aims to simplify the process.

If a Future Cruise Credit was leveraged to pay for either all or a portion of the existing reservation, Royal Caribbean will make it easier by combining all funds into one voucher. This is an alternative to having multiple FCCs, one from each cancelled booking.

The value of the original FCC will now be added to the new FCC at 100% of its original value, plus the addition of any amount paid by the guest.

Regardless of the original FCC’s expiration date, the new FCC is valid through December 31, 2021, at which time all unused funds will expire.

Prior to this change, Royal Caribbean would have issued a separate FCC for each cruise instead of combining the value into one.

This is another change Royal Caribbean has made to its Future Cruise Credit program, which has evolved since the start of the current global cruise suspension in order to meet the needs of guests.

Earlier in June, the cruise line began allowing guests to use Future Cruise Credits to pay for a new cruise deposit.

Future Cruise Credits are an option for guests who either choose to cancel their cruise up to 48 hours before the sail date via the Cruise with Confidence program, or have their cruise cancelled by Royal Caribbean. In either case, a voucher code is provided that can be redeemed for the value of the sailing.

When Royal Caribbean cancels the sailing, the Future Cruise Credit is worth 125% the value of the cruise fare that the guest paid.

If you have done even a tiny bit of research, you are well aware of common cruise tips, such as not overpacking or to pre-purchase add-ons to save money, but here are the secrets and tricks people that cruise all the time do, so you can do it too!

There is plenty of good cruise advice to go around, and this blog was started as a means of learning from each other.

In that spirit, I wanted to highlight five tips that I, and so many other people that cruise all the time, do on pretty much every cruise we book.  These tips may save you time and money, and not something the average cruiser may know about.

Changing their booking to non-refundable at the last minute

Many of you know I am a big proponent of booking refundable cruise fare because it adds a great deal of flexibility in case your plans change.  But you can change to non-refundable cruise fare down the line, especially if it is in your financial best interest to do so.

While not something that always occurs, there are plenty of situations where a booking is made a year or two in advance with a refundable cruise fare.  As the sail date approaches, it becomes clearer that you will almost certainly want and be able to sail on that cruise.

A good tip is to monitor the non-refundable cruise rates prior to final payment, because there are scenarios where the non-refundable rate drops to a point where it makes sense to rebook under that deposit program and take advantage of the savings.

I will employ this strategy once I am certain I will go on the sailing, and the savings bu changing are worth the jump.

Booking solo stateroom with a fake second person

This is one of my favorite tips for saving money when cruising by yourself.

Going on a cruise solo is a really fun experience, but it can also be an expensive sailing. Royal Caribbean charges something known as the "single supplement fee" to offset the loss for not achieving double occupancy in a stateroom.

When someone seeks to book a solo cruise, they usually enter just one person in the room reservation, and Royal Caribbean sticks you with that single supplement fee.

Instead, try looking for a reservation that has two people on it: you and a fake person.

When you add a second person, it is not uncommon that the total price is cheaper than if you price the same room out solo. 

Don't worry, you will not get in trouble for booking a fake second person.  You simply show up to the cruise terminal alone, let the agent know the other person will not be coming and you will get the fake second person's port fees and taxes refunded later.  And you still get double Crown and Anchor Society points for sailing solo!

Pre-book gratuities

When you book a cruise, there is the option to pre-book gratuities or pay them onboard.  Cruise pros always pre-book gratuities because it simplifies things, and locks in the gratuity rate in case of a rate change later.

Every so often, Royal Caribbean will revise the gratuity rates for its crew to keep pay in line with the industry.  When this occurs, anyone who pre-booked gratuities will be grandfathered in under the old rates.  

By pre-booking gratuities, you not only spread out the total cost of the cruise, but you assure yourself of the lowest price you can pay.

Book cruises years in advance

People that cruise a lot will book their cruises many months in advance to take advantage of the lowest prices. 

This is the best strategy for locking in the lowest price, as well as getting the most sought-after cabins that get booked up quickly (such as suites).

When Royal Caribbean releases new sailings, cruise pros will comb over the new options and usually place deposits as soon as they can to lock in low prices.

By booking early, you will often find the best rates available because cruise fares operate on a supply and demand basis.  The less supply there is (i.e. staterooms available to book), the higher prices.  So by booking one to two years early, you will find the best rates.

Book with a travel agent

I will never tire of sharing one of my favorite tips that will save you time and money in the long run - work with a good travel agent.

A good travel agent is more than somebody to take your credit card details and reserve a cabin.  Travel agents are your advocate throughout the cruise process, and are invaluable if an issue should arise at any point. 

In these days of delayed refunds, cancelled cruises, and future cruise credit tracking, having a good travel agent working on your behalf is incredibly important.

Since a good travel agent should cost you nothing extra to use (the cruise line pays them a commission), you have nothing to lose and everything to gain by using one.

Your best tips

Did I miss a cruise tip employed by the most cruise-ninjas out there? How many of these tips have you heard about? Share your suggestions and experiences in the comments!

Earlier this month, Royal Caribbean announced Allure of the Seas would sail not be able to sail from Galveston in 2021, and offered limited options for guests booked on Allure. An avalanche of negative feedback to the cruise line resulted in Royal Caribbean changing its policy and adding more options to rebook guests.

This example of Royal Caribbean shifting its stance on something it had already announced is not unprecedented. In fact, Royal Caribbean is not shy about changing its mind even after announcing a change.

To its credit, guest feedback has played a major part in "getting it right", and there have been some very public examples of when Royal Caribbean decided to completely change direction based on guest feedback.

While this list is not the entire collection of policy shifts by the cruise line, it is a look back at some notable one-eighties by Royal Caribbean in the recent past.

To buffet or not?

A very recent example occurred when in May Royal Caribbean President and CEO Michael Bayley spoke to travel agents and alluded to the idea of getting rid of the Windjammer buffet entirely due to the global pandemic.

Speaking about the sort of changes guests can expect to see on a cruise ship once sailings resume, Mr. Bayley indicated the Windjammer buffet concept was all but gone.

"I think in the beginning, there will not be a buffet in the beginning, that's how I see it. It depends again upon the timing. We will utilize the space, we will utilize the Windjammer, but in all probability it won't be a classical buffet. It will be something more akin to a restaurant."

Fast-forward a week later, and Royal Caribbean Cruises Ltd. Chairman and CEO Richard Fain walked back the notion that there would be no buffet.

"It doesn't mean that you don't have a buffet. I think it's very likely that you're not going to see that on land or sea."

We still do not know what the final result will be, but it was an example of a change to something previously talked about.

Not getting rid of Majesty of the Seas

In 2014, Royal Caribbean announced Majesty of the Seas would be transferred out of the fleet in 2016, joining her sister vessels that had already left the fleet.

Her last sailing was scheduled for April 29, 2016 and then she would be off to join Pullmantur Cruises.

Fast-forward to July 2015, and the cruise line suddenly announced Majesty would remain in the fleet due to "popular demand."

Instead of leaving, Majesty would undergo a drydock to receive a number of enhancements.  

One of the additions to Majesty that was announced, but removed, was free and unlimited Voom internet onboard.

Extending the Oasis Class neighborhood perks

In September 2019, Royal Caribbean announced it would discontinue the extra benefits it offered to guests who booked Boardwalk Balcony and Central Park Balcony staterooms on Oasis Class ships. 

The change initially meant guests who sailed January 1, 2020 and after, following the announcement, would not receive the neighborhood perks anymore.

Many cruisers were upset that they had booked these cabins based, in part, on the idea of receiving extra benefits and so three days later, Royal Caribbean grandfathered in anyone who had a booking made prior to the discontinuation of the neighborhood benefits.

$18 Drink Package

The saga of the $18 drink package blunder of 2019 is one of the prime examples of a complete flip-flop on a decision.

In July 2019, Royal Caribbean accidently put its unlimited alcohol package on sale for $18 per day, which was a substantial price mistake. Usually, the Deluxe Beverage Package runs somewhere between $40 - $52 per person, per day when purchased in advance.

Royal Caribbean apologized for the error, but said it would not honor the price mistake. Instead, the package purchase will be canceled and refunds will be issued.

That decision did not sit well with guests, and following a large amount of guest feedback, Royal Caribbean relented a day later and announced it would own the error and honor the price.

Dynamic Dining

Perhaps the most significant policy change in recent memory is the rise and demise of Dynamic Dining.

In 2014, Royal Caribbean was looking to shake up its complimentary dinner offerings on its Quantum (and later Oasis Class) ships by adopting a new approach called Dynamic Dining.

The core concept of Dynamic Dining is removing the main dining room completely and instead offering a number of smaller complimentary and specialty (cost extra) restaurants for guests to choose from.

Passengers can book specific times for any of these restaurants in advance, prior to their cruise or opt to book reservations onboard the ship.

Off the bat, Dynamic Dining ran into some problems on Quantum and Anthem of the Seas and Royal Caribbean attempted to save it by adopting a new rotational dining program that would seek to address some of the primary concerns guests were having with the new concept.

Feedback on Dynamic Dining was so negative, that at one point the cruise line gave guests $100 each for the trouble they had endured.

Guests never warmed up to the idea, and in September 2016, Royal Caribbean announced that Dynamic Dining would be abandoned in favor of a return to traditional dining.

Your thoughts

Is there an example of a time Royal Caribbean completely changed its mind that deserves to be on the list? Which one of the examples in this post do you recall? Share your memories in our comments!

One of the few bright spots from the global pandemic has been lower cruise prices than we have typically seen, but don't expect these low prices to stick around for much longer.

Falling demand, along with hesitation in the marketplace, has caused Royal Caribbean to cut prices on its sailings in the short term. but these low prices will be going up sooner than we think.

Michael Goldner, Royal Caribbean Vice President of Revenue Management, commented on the nature of pricing today and why he believes prices will go up soon.

"I don't expect we're going to be at these prices very long. Our intention was to get our prices to a place where I would say our rock bottom, and then as we see business improve, which we're seeing each and every week, our intention is to raise prices."

Traditionally, Royal Caribbean cruise prices are generally set the lowest when a new sailing becomes available, and then prices increase over time.  Royal Caribbean calls this pricing model "low to high".

The idea behind the low to high model is it provides consumers with the confidence that they are getting the best deal.

With Royal Caribbean struggling, as so much of the travel sector is, with lower demand in spring 2020, Mr. Goldner indicated Royal Caribbean wanted to "reach our low point with pricing now."

With increasing demand for cruises in 2021 and beyond, it appears pricing we are seeing now will give way to higher prices soon.

"Our pricing is very attractive right now, especially if you compare to where we were in prior years. And I don't think we'll be here long. I think as business comes in, pricing will go up."

Strong demand pushing prices up

Despite the pandemic and months of cancelled cruises, prices going up may sound odd, but the cruise line is reacting to what it is seeing in the marketplace.

At the onset of the pandemic, many wondered if Royal Caribbean would offer deep discounts for their sailings. In fact, a lot of Wall Street analysts predicted the need for discounts to drive slumping sales.

While prices did go down, especially for certain sailings in 2020 and early 2021, rising demand for cruises in 2021 are behind why Mr. Goldner believes prices will only go up from here.

"The majority of the business that we're getting for 2021 is new bookings, new business. And I think this bodes really well for all of us because I believe there is a lot of pent-up demand for next year."

Mr. Goldner stressed that while Royal Caribbean is seeing a lot of bookings from guests who had cruises cancelled in 2020, the majority of business that Royal Caribbean is seeing from new bookings. 

Despite the global health crisis, multiple rounds of cancelled cruises, and a lot of unknowns, Royal Caribbean is still seeing strong bookings, with a major rebound since the spring.

Royal Caribbean Vice President of Revenue Management Michael Goldner spoke to travel agents in a webinar on Wednesday, and went through the current booked status of the cruise line this year and next year, revealing surprisingly high booked levels.

As the global health crisis began, there was a lot of concern that bookings would plummet as the public became more and more concerned about the safety of cruising. Royal Caribbean's bookings ended up looking a lot better, as Mr. Goldner explained in the call.

As expected, bookings did take a hit in the early weeks of the pandemic, but Royal Caribbean saw bookings start to rise in April, even with new rounds of cancellations.

"Starting that second week of March, we we went through our first phase of suspended sailings. But then you can see really about mid April, we started to see some life in our bookings. There was a pause, and then we started to see the booking activity start to pick up and really have seen an improvement each and every week."

Next, Mr. Goldner took a look at bookings in 2020 versus 2021.

Not surprisingly, it is a different story between each year. The booking pace for 2020 is down, because there is less and less inventory to book with each phase of the cancellations, and there is some trepidation surrounding travel in 2020, in general.

"I think first and foremost, we have less inventory to sell this year because we have suspended, " Goldner said.  "It's hard to believe almost six months worth of sailings already. So we have less inventory to sell this year."

"And I think generally consumers are waiting. They're unsure of traveling this year. They want to know what's what the world is going to be like before they travel. They certainly want to know what the industry, the cruise industry, is going to look like in the onboard product. So it's clear that consumers are hesitant about booking this year."

Moving forward to 2021, bookings have rebounded considerably, as despite those same concerns, the public is demonstrating they want to travel again.

"We saw the same decline in bookings after the after Coronavirus started in China, the U.S. travel advisory. But we have seen each and every week our bookings increase for 2021. And I think it's for a couple of reasons."

"First is, we all know that because we've been suspending sailings, we've had many of our consumers, many of our guests, who have either lifted and shifted their booking into 2021, or they're utilizing a future cruise credit, but they are booking into next year. And that is certainly helping our booking volume."

"The majority of the business that we're getting for 2021 is new bookings, new business. And I think this bodes really well for all of us because I believe there is a lot of pent-up demand for next year."

"People are making their their bookings for next summer, and we're seeing probably the best booking activity into summer products like Europe, like Alaska, like Caribbean."

To further illustrate the strong demand for summer 2021 sailings, there has been a, "pretty significant increase in booking volume" week after week for Alaska, Europe and the Caribbean.

Mr. Goldner stressed that while Royal Caribbean is seeing a lot of bookings from guests who had cruises cancelled in 2020, the majority of business that Royal Caribbean is seeing from new bookings. 

"New bookings, new reservations, mostly, not surprisingly, but mostly from Crown and Anchor guests."

Mr. Goldner's revelation about repeat cruisers echoes what Royal Caribbean said about repeat cruiser business in May, when Royal Caribbean Cruises Ltd. Chief Financial Officer Jason Liberty touched on the subject.

"Our loyalty guests have really just been absolutely incredible in their support, and you can really see their love of cruising as they begin to want to focus further out."

Royal Caribbean International President & CEO Michael Bayley also spoke about the loyalty of cruise fans, "I think we've really seen surprising demand from our loyalty members, and remember we've got close to 20 million loyalty members. Their response to various promotions that we've put into the market, just to understand what the demand looks like is been surprisingly positive. So, as we move into Q4 and into '21, we've been honestly surprised in terms of the demand that we've seen coming in, particularly from loyalty guests."

Royal Caribbean's Symphony of the Seas is the fourth largest cruise ship in the world, and with a title like that, there is plenty to see, do, and explore onboard!

Going on a Symphony of the Seas cruise means access to incredible dining, shows, daily activities, and fun destinations to visit. With so much opportunity, here is what you need to know to maximize your time onboard.

Table of Contents

• Do the pre-cruise check-in
• Don't forget to book entertainment before your cruise
• Do eat at the less crowded restaurants
• Do find the hidden spots
• Do explore the ship early
• Do stay onboard on a port stop
• Don't miss the ice skating and AquaTheater shows
• Do go to Johnny Rockets for a free breakfast
• Do check out the interactive art
• Don't be scared to ride the Ultimate Abyss
• Do visit the Big Wonder at night
• Don't miss the specialty restaurants

Do the pre-cruise check-in

Before you ever step foot onboard Symphony of the Seas, be sure to complete the online check-in.

Doing the online check-in will save you time at the terminal, and greatly speed up the entire process once you arrive for your cruise. After all, it is much more enjoyable to breeze through the terminal and get onboard faster!

The easiest way to check-in for your cruise is to download Royal Caribbean's app and log into your account to get it started.

You can check-in up to 90 days before your sail date, but it must be completed no later than 3 days prior to sailing. It is easy to forget, so be sure to get it done early.

Checking in online is super quick, and will save you time later at the port.

Don't forget to book entertainment before your cruise

Symphony of the Seas has a lot of amazing shows and fun activities onboard. You will not be the only person who wants to try to do them all.

On Oasis Class ships, Royal Caribbean allows guests to pre-book shows and activities from the Cruise Planner. These reservations guarantee you a spot at a specific time to see a show or engage in an activity.

Making reservations for shows is complimentary, so you have nothing to lose by making a reservation.

There is no set time frame when shows will become available to book, but it is usually closer to your sail date, in the 30-45 day range. The key is to periodically check the Cruise Planner for when it may appear.

Do eat at the less crowded restaurants

Typically cruisers on a Royal Caribbean ship will head to the Windjammer or main dining room to eat meals, but on Oasis Class ships these venues can easily get crowded.

Instead, you want to dine at the less busy, but still awesome complimentary restaurants.

On embarkation day, hit up El Loco Fresh or Park Cafe. El Loco Fresh has tacos, burritos, chips and more to enjoy, and you can get in and out super quick. Park Cafe has the world-famous Kummelweck roast beef sandwich!

Throughout the cruise, Solarium Bistro is a vastly underrated complimentary restaurant that rarely gets crowds because many people are completely unaware it exists, or what it offers. It is open for breakfast, lunch and dinner.

Do find the hidden spots

A cruise ship as big as Symphony of the Seas has some great hidden spots, so be sure to note them all before you get onboard.

My favorite hidden spot on Symphony of the Seas is the chairs on the jogging deck on the back of the ship. These chairs offer a great view of the ocean passing by, and are a great place to relax on a sea day.

Refer to this Symphony of the Seas secrets page, so you do not miss any of them.

Do explore the ship early

Since Symphony of the Seas is so large, you will want to get your bearings early.

The size of the ship does not mean it is difficult to get around. In fact, Royal Caribbean designed the ship to be easy to navigate, but you should try to get a sense of where everything is as early as you can.

After you get something to eat on embarkation day, it is a good idea to start exploring the ship. There are seven neighborhoods on Symphony of the Seas, so try to walk around and see where the major areas and activities are located.

A common mistake made by first-timers is they do not realize a certain activity or area was on the ship until it was too late.

Do stay onboard on a port stop

Spoiler alert: You cannot see and do everything on Symphony of the Seas in just one 7-night cruise.

You might consider skipping a port stop at one point and staying onboard to explore the ship instead. Many activities are open on Symphony of the Seas while the ship is docked in a port, and you will find significantly less crowds onboard.

Staying on your ship while in port means very short lines for water slides, the FlowRider, pools and more. It almost feels like you have the ship to yourself! 

Read more: 10 free activities on Symphony of the Seas

Don't miss the ice skating and AquaTheater shows

I know what you are thinking, "Do I really want to see an ice skating show?" or "What the heck is an aqua show?", but they are must-sees!

Royal Caribbean takes pride in its entertainment, and the shows offered in Studio B and the AquaTheater are top-notch and worthy of being in a Las Vegas hotel.

The performers are highly trained and talented folks from all over the world who audition for the opportunity to be featured in a Royal Caribbean production.

Symphony of the Seas has a number of great shows to see, including:

• 1977: Ice skating show in Studio B
• HiRO: Aqua show in the AquaTheater
• Hairspray: The full Broadway musical in the Royal Theater
• Flight: Dare to Dream: Introduces cutting-edge 3D flying technology, video and automation in the Royal Theater

Do go to Johnny Rockets for a free breakfast

One of my favorite tips for any Oasis Class ship is to go to Johnny Rockets for breakfast.

Johnny Rockets has a cover charge for lunch and dinner, but it is complimentary for breakfast and serves up the kind of traditional American breakfast items most guests love.

The best reason to dine at Johnny Rockets for breakfast is that it is totally free and rarely crowded. Most guests are unaware it is open for breakfast, nor that it costs nothing.

Do check out the interactive art

Royal Caribbean ships are known for their art collections, and Symphony of the Seas features interactive art that is more than just a painting or sculpture.

• Paradox Void (Gregor Kregar, New Zealand): Upon boarding the ship on the Royal Promenade, guests are welcomed by a monumental, kaleidoscopic maze of mirrors and colored lights. This 20-foot-tall, three-ton sculpture is made of 1,200 mirrored stainless-steel triangles and 200 sections of LED light strips. The piece invites travelers to interact with it via seating elements incorporated inside of the actual sculpture.
  *Location: deck 5, forward
• Sound Shell (Daniel Canogar, Spain): Inspired by the spiraling shape of a seashell, this LED, interactive sculpture activates when a guest steps into the shell for an intimate, rich audiovisual experience composed of unique soundscapes and soothing light therapy.
  *Location: deck 6, aft
• Drier-Wig (dEmo, Spain): One of the best photo-ops on board, the out-of-the-ordinary, motion-activated purple wig emits music when guests step beneath to wear it “on” their heads.
  *Location: deck 6, starboard

Don't be scared to ride the Ultimate Abyss

The Ultimate Abyss is that giant purple slide on the back of the ship that looks like something only daredevils would enjoy, but it is far more tame than you might imagine.

Towering 150 feet above sea level, it is a dry slide that sends guests plummeting down a 100-foot drop, but not all at once. There are a lot of twists and turns that greatly reduce the speed going down.

Not only is the Ultimate Abyss a lot of fun (and free) to ride, it is not nearly as scary as it looks, so give it a shot!

Do visit the Big Wonder at night

Located in the Solarium on deck 15 forward, the Big Wonder is a beautiful work of art, and the perfect backdrop for a cocktail or two.

While the Solarium Bar is open in the day and evening, be sure to stop by after the sun goes down because the entire structure is lit up at night and becomes even more impressive.

It is a great spot for taking photos with the 2,594 square feet structure in the background, or the focus of your photo as you share with friends and family back home.

Don't miss the specialty restaurants

While there is no shortage of great complimentary food on Symphony of the Seas, you really ought to consider a meal or two at one of the specialty restaurants.

Symphony of the Seas is jam-packed with some of the best specialty restaurants across the fleet.

One of my absolute favorite restaurants is Izumi, which features the Hibachi option that never disappoints. Teppan-style dining is always a hit with families.

Hooked Seafood is another relatively new restaurant for Royal Caribbean, and features a robust raw bar.

Central Park is home to three different signature restaurants: Chops Grille, 150 Central Park & Jamie's Italian. Each are excellent choices for a night out!

Save these Symphony of the Seas tips!

Did you find these tips helpful? Be sure to save these tips for your future reference by bookmarking this page, or you can pin the image below to Pinterest!

Royal Caribbean cancelled most cruises through December 31, which means a lot more people have had their summer cruise vacation plans altered.

Here is what you should be aware of, actively doing and planning if you are someone that had their cruise disrupted.

You don't have to decide immediately

The big news that more cruises are cancelled usually sends people running to their phone or computer to make a decision as soon as possible, but the reality is you have plenty of time to decide.

Royal Caribbean gives guests three options for what to do about the cancelled cruise, but you also have a little bit of time to decide.

There is no doubt that the first 48 hours after the cruise line announces cancellations are when the most people are calling in to change plans.

If you know with certainty what you want to do, that is great, but if you are uncertain you have some time to decide.  This is not like when a flight is cancelled and you are frantically trying to beat everyone else on the phone to find a new flight later that day.

Automatically, Royal Caribbean will provide guests with a 125% Future Cruise Credit for use on a new booking on or before December 31, 2021 and sailing through April 2022. With the last round of cancellations, the FCC will be automatically issued on or before July 31, 2020 if no other option is selected.

Even if you pick the FCC or just plain forget about it, you have until on or before December 31, 2020 to change to a refund.

The only decision to make in the short-term is if you want to opt for Lift & Shift, which allows you to select next year’s sailing with the same itinerary type, sailing length, stateroom category, and within the same 4-week window of the original cruise date.

The Lift & Shift offer expires on November 30, 2020.

You don't have to call

Once you decide which compensation offer you want, there are some easy ways to avoid waiting on hold.

If you booked your cruise through a travel agent, let your agent know which option you want and they can process the request on their end of things. Royal Caribbean has provided travel agents with new self-service tools to expedite refund and change requests.

If you booked directly, there is an easy to use self-service form that you can use to avoid waiting on hold.

The self-service form provides the three choices to consider, and you can get the process going without dialing anyone.

If you have questions or concerns, calling Royal Caribbean is always an option, but time saved on hold is always welcome!

One more tip: If you booked directly, do yourself a favor and use a good travel agent for the new sailing you will book to save yourself the trouble of ever having to wait on hold for Royal Caribbean ever again!

Don't forget about cruise add-ons

When a cruise is cancelled, the fist thing we all think about is our cruise fare, but do not overlook the money you spent on drink packages, shore excursions, WiFi and more.

If you do forget, or simply do nothing, you will get a 100% refund back to the original form of payment.

You could choose to convert all Cruise Planner purchases to an Onboard Credit valued at 125% of the total amount paid.  With this option, you have until July 10, 2020 to decide.

If you booked third-party shore excursions, hotels, flights or anything else not through Royal Caribbean, now is a good time to get the ball rolling on those refund requests. The airlines are also dealing with delays in getting refunds processed in a timely manner.

Royal Caribbean Cruises Ltd. announced it will extend its cruise suspension by cancelling most cruises through September 15, 2020, due to the coronavirus.

On Tuesday, the Royal Caribbean Group has decided to extend the suspension of most sailings through September 15, 2020, excluding sailings from China, suspended through the end of July, and sailings to Bermuda, suspended through October 31, 2020.

Exceptions to this timeline include China sailings paused through July onboard Spectrum of the Seas and Quantum of the Seas, as well as the further suspension of the 2020 Bermuda season onboard Grandeur of the Seas and Adventure of the Seas through October 31, 2020.  Voyager of the Seas sailings through September 30th, 2020 have also been cancelled.

Royal Caribbean's new goal is to resume operations on September 16th, 2020 for the majority of our fleet. 

The news comes days after Cruise Lines International Association (CLIA) trade group announced its member cruise lines will cancel all cruises from U.S. ports until September 15, 2020. Royal Caribbean neglected to confirm the cancellations at the time of CLIA's announcement last week.

This new set of cancelled cruises marks the fifth phase of cancelled sailings by Royal Caribbean due to the COVID-19 pandemic. Royal Caribbean has not offered any sailings since mid-March.

Both Norwegian Cruise Line and Carnival Cruise Line have each announced their own set of cancelled cruises through September 30, 2020.

Compensation offers

For those currently confirmed on sailings departing August 1 - September 15, 2020, as well as impacted Bermuda and China itineraries, who have not previously canceled under the Cruise with Confidence offer, there are several great options to consider:

Lift & Shift: Select next year’s sailing with the same itinerary type, sailing length, stateroom category, and within the same 4-week window of the original cruise date, and you can take your existing reservation and move it to next year.Option expires on July 10, 2020!

125% Future Cruise Credit: To account for the inconvenience this has caused, guests are eligible for a 125% Future Cruise Credit (FCC) that is based on the total cruise fare paid at the guest-level and will be automatically issued on-or-before July 31, 2020 — if neither of the other options is selected.

Taxes and fees, as well as any pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment within 45 days from the cancellation date. 

If you previously opted to take advantage of our Cruise with Confidence policy, the 100% FCC will stand, and this new option is ineligible.

Additionally, if you redeemed your Cruise with Confidence Future Cruise Credit on a sailing that is now cancelled, their original FCC will be reinstated, plus 125% of any amount paid by the guest on the cancelled reservation.

Refund: If you prefer a cash refund, you can do so by requesting this option on-or-before December 31, 2020.

You can expect their refund to the original form of payment within 45 days from the cancellation date. 

If you redeemed a Cruise with Confidence Future Cruise Credit on an impacted sailing and would now prefer a refund instead, Royal Caribbean will process this request in the amount of any new funds paid above the original certificate and, in turn, will reinstate the Cruise with Confidence FCC for future use.

Working with the CDC for approval

The most frequently asked question among cruisers is when will cruises resume, and the answer is unclear thus far.

A combination of changing health recommendations, as well as garnering government approval has made the road to return for any cruise line difficult, at best. 

The cancellations are a result of the current health crisis, and Royal Caribbean reconfirmed its dedication to keeping guests and crew members safe.

Aligned with CLIA, as well as the Center for Disease Control and Prevention (CDC), we are committed to industry safety and will not sail until we are confident in the protective measures put in place to welcome your clients back aboard.

CLIA hopes this additional time without sailings will provide opportunity to "consult with the CDC on measures that will be appropriate for the eventual resumption of cruise operations."

For its part, the U.S. Centers for Disease Control (CDC) supports CLIA's announcement last week, citing outbreaks of COVID-19 on cruise ships even after passengers stopped sailing as good reason for further delays.

Royal Caribbean has kicked off its Summer Sale on cruise add-ons, such as drink packages, shore excursions, dining, wifi and more.

The Summer Sale offers up to 45% off select pre-cruise purchases made between June 23, 2020 – July 5, 2020 and applies to select sailings departing September 1, 2020 – March 31, 2021. 

Offer details:

BEVERAGE: Up to 45% off on all sailings.
• Classic Soda Beverage Package: 40% off onboard prices. (Excludes Charter Sailings + Spectrum of the Seas)
• Classic Soda Beverage Package + VOOM Surf & Stream 1 Device: (Excludes Charter Sailings + Spectrum of the Seas)
• Dasani Water Cans: 40% off onboard prices. (Excludes Charter Sailings + Spectrum of the Seas)
• Deluxe Beverage Package: Discount varies by ship. (Excludes Charter Sailings + Spectrum of the Seas)
• Deluxe Beverage Package + VOOM Surf & Stream 1 Device: Discount varies by ship. (Excludes Charter Sailings, Vision of the Seas + Spectrum of the Seas)
• Refreshment Package: Discount varies by ship. (Excludes Charter Sailings + Spectrum of the Seas)

SHORE EXCURSIONS: Up to 40% off

• Shore Excursions: Discount varies by ship. (Excludes Charter Sailings + Spectrum of the Seas)

INTERNET: Up to 65% off
• The Key: Discount varies by ship. (Excludes Charter Sailings, Majesty of the Seas & Spectrum of the Seas)
• VOOM Surf + Stream Voyage Package 1, 2, 3, 4 Device(s): Discount varies by ship. (Excludes Charter Sailings + Spectrum of the Seas)
• VOOM Surf Voyage Package 1, 2, 3, 4 Device(s): Discount varies by ship. (Excludes Charter Sailings + Spectrum of the Seas)

DINING: Up to 55% off
• Unlimited Dining Package on 3N – 9N sailings: Discount varies by ship. (Excludes Charter Sailings, Majesty of the Seas & Spectrum of the Seas)

ACTIVITIES: 20% off
• All Access Ship Tour: 20% off onboard prices. (Sailings from 8/1/20 - 12/31/20, Excludes Charter Sailings, OY, QN & Spectrum of the Seas)

GIFTS & GEAR: Up to 20% off
• Happy Anniversary Decorations with Champagne: 20% off onboard prices. (Excludes Charter Sailings, Quantum of the Seas, Spectrum of the Seas + Voyager of the Seas)
• Happy Birthday Decorations Bright Style: 20% off onboard prices. (Excludes. Charter Sailings, Quantum of the Seas, Spectrum of the Seas + Voyager of the Seas)
• Happy Birthday Decorations with Chocolate Cake & Strawberries: 20% off onboard prices. (Excludes Charter Sailings, Quantum of the Seas, Spectrum of the Seas + Voyager of the Seas)
• Happy Birthday Decorations with Vanilla Cake & Strawberries: 20% off onboard prices. (Excludes Charter Sailings, Quantum of the Seas, Spectrum of the Seas + Voyager of the Seas)
• Inky Beach Towel (TicTacToe): 20% off onboard prices.(Excludes Charter Sailings, OY, Quantum of the Seas, Spectrum of the Seas + Voyager of the Seas)
• Inky Travel Set: 20% off onboard prices. (Excludes Charter Sailings, Odyssey of the Seas, Quantum of the Seas, Spectrum of the Seas + Voyager of the Seas)
• Red Wine and Cheese: 20% off onboard prices. (Excludes Charter Sailings, Odyssey of the Seas, Quantum of the Seas, Spectrum of the Seas + Voyager of the Seas)
• Royal Caribbean Beach Towel: 20% off onboard prices.(Excludes Charter Sailings, Odyssey of the Seas, Quantum of the Seas, Spectrum of the Seas + Voyager of the Seas)
• White Wine and Cheese: 20% off onboard prices. (Excludes Charter Sailings, Odyssey of the Seas, Quantum of the Seas, Spectrum of the Seas + Voyager of the Seas) 

PHOTO PACKAGES: Up to 20% off
• Photo Packages: From 5 - 100 print and/or digital options: discount varies by ship. (Sailings from 8/1/20 - 3/31/21; See full terms for exclusions)

To check if your sailing has this new offer available, log into the Cruise Planner on Royal Caribbean's web site look for any available offers. Keep in mind that not all sailings may see the sale applicable, nor are all offers significantly cheaper than previously posted.

If you spot a better discount on something you already pre-purchased, you should be able to cancel the purchase and then re-purchase the same item under this promotion.

The Meyer Werft shipyard has posted a brand new photo of the construction progress being made on Royal Caribbean's Odyssey of the Seas.

Photo by Meyer Werft

Odyssey will be Royal Caribbean'es next new cruise ship, and is under construction in Hall 6 of the shipyard in Papenburg, Germany.

Just about every week, Meyer Werft updates its webcam to showcase a new photo of the ship and progress being made.

Odyssey of the Seas will be the cruise line's second Quantum Ultra Class ship, and is scheduled to debuts in November 2020 when she sails out of Port Everglades, Florida.

Odyssey has been under construction since the steel cutting ceremony in February 2019, and was scheduled to debut in November 2020.

There is speculation the ship's debut may be delayed, based on comments from Royal Caribbean Cruise Ltd. that it expects "delivery delays of ships previously planned for delivery in 2020 and 2021."