Frommer's names Allure of the Seas best ship of 2011

In:
14 Jan 2011

Frommer's travel guide has named Royal Caribbean's Allure of the Seas as one of the Best Cruise Ships of 2011.  Judges cited Allure and her sister Oasis of the Seas as, "undoubtedly the best entertainment ship at sea, with truly exceptional programming for both adults and kids."

Judges were impressed by many aspects of the Oasis class ships, especially the innovations Royal Caribbean introduced on these vessels, "The biggest innovation is the vessels' split superstructures, with the top eight decks bisected lengthwise by a long canyon that contains an open-air garden and a boardwalk-like entertainment zone. Besides letting light and air into the center of the ship, this makes the whole vessel feel more 3D -- like you're walking the streets of a high-rise city, not shuffling blindly from one horizontal deck to another."

The list of ships only surveyed ships in the Western Hemisphere, so ships in Europe and Asia were not included.

In addition to taking the top honors, a few other Royal Caribbean ships made the "notables" list.  Royal Caribbean's Radiance of the Seas, Brilliance of the Seas, Serenade of the Seas, and Jewel of the Seas were all mentioned for scoring highly. 

Judges enjoyed the Radiance class of Royal Caribbean ships because. "These four sisters combine sleek, seagoing exteriors with nautically themed interiors and acres of windows."

Police find drugs on Royal Caribbean ship

In:
11 Jan 2011

Customs and Border Patrol agents found a stash of $100,000 in drugs hidden in a cruise ship equipment locker.  Drug sniffing dogs discovered the stash on Royal Caribbean's Enchantment of the Seas as it returned to Baltimore harbor this past Saturday.

The agents discovered two packages of heroin that weighed a total of one pound, eight ounces, and a 14-ounce package of cocaine on the ship.

CBP spokesman Steve Sapp said authorities don't know whom the drugs belonged to and no one has been arrested. The drugs were found in an area off-limits to passengers, he said.

Enchantment of the Seas was being targeted by Customs and Border Patrol agents because of it's history of drugs being discovered onboard the ship.  Officials are working with Royal Caribbean to find out who these drugs belonged to.

Jamaican Ministers respond to Falmouth delays

In:
06 Jan 2011

Despite construction delays and worker issues, Jamaican officials are confident that the brand new Falmouth port will be ready for cruisers starting on February 17.

Minister of Transport and Works,  Mike Henry says work stoppage issues at historic Falmouth Cruise Port Development have been settled.  Furthermore, the new port facility will be ready for its revised opening in February.

Originally, Royal Caribbean's Navigator of the Seas was set to dock in Falmouth on January 7th but the project goals were not met and therefore, Navigator was rerouted to Montego Bay, Jamaica.

Photovoltaics installed on Allure of the Seas

In:
06 Jan 2011

United Solar, a leading global manufacturer of light-weight, flexible thin-film solar modules and a wholly-owned subsidiary of Energy Conversion Devices, announced today that their UNI-SOLAR® brand photovoltaics have been installed on Royal Caribbean's Allure of the Seas cruise ship.

Royal Caribbean International launched the Allure of the Seas on December 5 out of Port Everglades in Ft. Lauderdale, FL, with UNI-SOLAR laminates installed by BAM Solar of Miami providing electricity for the ship's shopping district.

"UNI-SOLAR laminates were the only solution that works for such a unique solar application like this," said Andrew Rasken, President of BAM Solar. "We needed lightweight. We needed a solar product that doesn't require surface penetrations, one durable enough that people can walk on, and that will stand up to the rigors of the harsh elements of being at sea. UNI-SOLAR's product versatility, flexibility and numerous unique characteristics of the laminates were the perfect solution for this exclusive and fun application—one which BAM Solar is honored to have been selected to design, manage and install."

This project is BAM Solar's second installation of UNI-SOLAR laminates on a Royal Caribbean cruise ship.

"The first Oasis-class ship, Oasis of the Seas, has had such positive feedback for using solar that we knew we had to do it again with our Oasis' sister ship, Allure of the Seas," said Rasmus Norling, Royal Caribbean Cruises Ltd., Manager of R&D Environmental Technologies and Environmental Stewardship. "Royal Caribbean is devoted to environmental protection and is the industry leader in our commitment to energy sustainability. Solar is one part of that mission."

"United Solar has exciting new product developments in both commercial and residential solar," said Mark Morelli, President and CEO of United Solar's parent company, Energy Conversion Devices. "The use of our laminates on cruise ships is just one more application that has proven to be a great fit for our flexible, light-weight, durable product—powered by UNI-SOLAR. We are very pleased to have partnered with BAM Solar on this very unique installation."

Royal Caribbean kicks man off ship for trying to enter the bridge

In:
05 Jan 2011

Russian tourist Alex Skokov claims that he was illegally removed from a cruise in the Mediterranean under the pretext of security breaches. He intends to sue the cruise company Royal Caribbean Cruises.

According to Skokov, while onboard Royal Caribbean's Brilliance of the Seas on a New Years cruise, he was accused of violating safety rules, and for that he was held for days in detention in the cabin, and then left on the shore in the Athenian harbor of Piraeus.

A Royal Caribbean statement describes the incident, "Skokov was filmed by surveillance camera at the Royal Carribean Brilliance Of The Seas at about 3.50 am 1 January 2011 at a time when he tried to go to the bridge through the door, where it was clearly written:" no entry ". Shortly before, he had twice, between 3.00 and 3.30, visited the Information Desk for the passengers and asked if he could immediately get to the bridge"

Skokov claims it was a mistake, "I knocked - I discovered", - explained the tourist, as he was there, where he was not supposed to be provided.

The Royal Caribbean document states that when Skokov was on the bridge, he was asked to leave, carried to the door and told to return to the cabin. After that Russian safety officers interrogated him twice.

"In both cases, Mr. Skokov admitted that he clearly understands the seriousness of the situation and the reasons for his removal from the vessel. Skokov violated rules of conduct for guests that he signed when boarding the cruise "

Royal Caribbean Selects Point-of-Sale Solution by Agilysys

In:
27 Dec 2010

Agilysys, Inc has announced that Royal Caribbean will use its InfoGenesis Point of Sales (POS) system on seven of its cruise ships.

Allure of the Seas, Explorer of the Seas, Voyager of the Seas, Azamara Journey, Celebrity Infinity, Celebrity Millennium and Celebrity Summit will all utilize the system.

Report of over 100 injuries on Brilliance of the Seas

In:
17 Dec 2010

Royal Caribbean's Brilliance of the Seas was involved in a big storm in the Mediterranean earlier last week and the story of injuries, large waves and upset guests has made its way around the world, but according to Seatrade Insider, injuries to cruise guests onboard were more than we were lead to believe.

A Royal Caribbean spokeswoman claims that the number of injured guests onboard Brilliance of the Seas has risen to 105 people now. This is in contrast to early reports of just 30 people being injured with 2 people suffering a bone fracture.

Royal Caribbean has already announced it will refund the cost of the cruise to passengers onboard the ship.

Royal Caribbean moves towards simpler pricing

In:
16 Dec 2010

In the United Kingdom, Royal Caribbean is trying to make pricing a cruise easier for its customers. Royal Caribbean will now adopt a "what you see is what you get" approach to pricing its cruises in an attempt to foster earlier bookings.

Mark Walter, Head of field sales for Royal Caribbean, thinks this move is a step in the right direction, "he new ‘what you see is what you get’ campaign from Royal Caribbean International marks a step-change in the promotion of cruising.  All the prices and campaign elements are aimed towards making it easy for first-timer cruisers who will be comparing a holiday at sea with traditional land resorts options. We’ve scraped the traditional cruise jargon and focused on the incredible value that a cruise represents."

Royal Caribbean issues statement about Brilliance of the Seas

In:
14 Dec 2010

While the Brilliance of the Seas was coming to Alexandria, faced extreme weather conditions as strong waves and winds of 70 knots, about twice what was previously forecast. The combination of winds and waves resulted in the ship suffered intense movements.

Injuries were reported in some guests, two of whom suffered serious fractures. The medical facility on board is functioning optimally, and our medical team is diligently attending to the guests involved.

The intense movement of the boat damaged some public areas and caused blackouts in some rooms. Cosmetic damage inside the ship have caused the closing of three public places for the rest of the trip: the beauty salon, the arcade and disco. There was no impact on operating systems or engines, and the vessel maintains its full navigation capability.
Due to inclement weather, the Brilliance of the Seas could not get in Alexandria, going to the next harbor, Valetta, Malta, which will arrive next Tuesday at 7:00 am The ship completed its journey in Barcelona, Spain , on Friday as is scheduled. The subsequent cruises were carried out as scheduled, the ship will not need to go into dry dock, and are already making repairs.

As a gesture of goodwill, and to thank guests Brilliance of the Seas for your understanding during this difficult time, Royal Caribbean International has provided a shipboard credit and a refund of the fee paid for the trip

Royal Caribbean known to have been a terrifying experience for guests and crew, and our officers on board the Brilliance of the Seas will make every effort to ensure that the rest of the journey as pleasant as possible.

The Brilliance of the Seas is conducting a 12-night itinerary departing from Barcelona, Spain, with visits to ports in Sicily (Palermo), Italy, Athens (Piraeus) and Rhodes, Greece, Alexandria, Egypt and Valletta, Malta.  

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