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Royal Caribbean CEO shares holiday message after his company had one of its most impressive years in cruise history

In:
25 Dec 2024

The cruise industry as a whole had a great 2024, but Royal Caribbean clearly stood out as having one of its best years ever.

Michael Bayley

It wasn't too long ago that all the cruise lines were mired in crushing debt, negative profits, and a public perception problem all tied to the events of 2020.

Royal Caribbean's recovery has taken a meteoric path, seeing profits significantly higher than its peers along the way. 

In 2024, the cruise line truly flexed its muscles with a series of new ships, bold strategic moves, and it's counting its winnings all the way to the bank.

CEO reflects on the year

Michael Bayley

With Christmas approaching, Royal Caribbean CEO Michael Bayley posted on LinkedIn his reflections on Royal Caribbean's meteoric year.

Milestone after milestone, accolade after accolade, Mr. Bayley celebrated a big year for the cruise line and is already looking forward to an even bigger year in 2025.

Talk about an iconic year! Or, was it the utopia of all years? However you look at it, 2024 was an extraordinary year for Royal Caribbean, filled with milestones that underscore our commitment to delivering the absolute ultimate vacations. We kicked the year off with the debut of Icon of the Seas, a first-of-its-kind ship combining record-breaking features for every kind of family and vacationer, with Lionel Messi, the Icon of Icon, headlining its naming celebration. We caught our breath and then debuted, Utopia of the Seas, dubbed The World’s Biggest Weekend℠, offering the ultimate short getaway.

We announced exciting new destinations, including Royal Beach Club Paradise Island in The Bahamas and Royal Beach Club Cozumel in Mexico, offering the ultimate beach day experience with stunning beaches, pools, swim-up bars, and local cultural touches. Plus, we celebrated the opening of Hideaway Beach, the first adults-only hideaway escape on Perfect Day at CocoCay.

We also announced the upcoming glow-up of Allure of the Seas, set to redefine European adventures in 2025, and revealed our plans for Star of the Seas, which will soon join our fleet, doubling the world’s best vacation options from Port Canaveral. AND, we signed an agreement for the fourth Icon Class ship, continuing our legacy of revolutionary experiences.

This year, we also continued our strong partnership with Inter Miami CF, creating memorable experiences for families and fans. Together with Make-A-Wish, we had the privilege of granting the wishes of 23 children, offering them unforgettable adventures on Icon of the Seas and the chance to meet the Inter Miami squad and Lionel Messi.

Our Royal Caribbean team, shoreside and shipboard, has achieved so much this year that I can’t even begin to cover it all. Your dedication and hard work have been the driving force behind our success. To our trusted partners, your collaboration has been invaluable. And to our guests, thank you for letting Royal Caribbean be part of your most cherished memories and adventures. Wishing everyone a joyous holiday season and a spectacular new year!

An Iconic start to the year

Icon of the Seas with fireworks

The new year had barely begun when Royal Caribbean introduced its game-changing cruise ship to the world.

Icon of the Seas was launched in January 2024 and captured the attention of the world.  

New cruise ships happen frequently, but the amount of hype, interest, and attention that Icon received was unparalleled. The ship generated so much buzz from all corners of the market, that it dwarfed pretty much every other ship launch since.

Icon of the Seas aerial

In April, Royal Caribbean Group President and CEO Jason Liberty said the launch of Icon of the Seas was a difference maker, "Our existing fleet along with our new ships continue to perform exceptionally well, highlighted by the market response to the launch of Icon of the Seas, which has exceeded all expectations."

At 250,800 gross registered tons, Icon of the Seas carries 5,610 people on a double-occupancy basis and about 7,600 passengers when every berth is filled. That's in addition to 2,350 crew members. It spans 20 decks and has its own water park onboard.

Icon has gone on to claim all sorts of accolades, along with being a popular choice among cruisers.

The introduction of a second ship

Utopia of the Seas

Two new Royal Caribbean ships entered service in 2024, which is out of the ordinary for any cruise line.

Utopia of the Seas began offering cruises in July 2024, and it had a different goal in mind compared to Icon.

Whereas Icon of the Seas redefined what a megaship could be, Royal Caribbean wanted to set a new standard for weekend cruises with Utopia.

Michael Bayley and Jason Liberty

Unlike every other new ship, Utopia began with just short weekend cruises. Utopia is meant to be the ultimate short getaway. In addition to all the activities onboard, there are shows, parties, and dance events meant to keep passengers in the right vibe every day of the sailing.

The aim is to deliver to customers what they've been telling the cruise line for years: they want first experiences that create family bonding moments with memories they'll take home and cherish.

Utopia of the Seas measures 236,473 gross tons, making her slightly larger than Wonder of the Seas but not quite as big as Icon of the Seas.

Opening of Hideaway Beach

Hideaway Beach

Tied to the launch of Icon of the Seas, Royal Caribbean also opened its first adults-only expansion on its private island.

Hideaway Beach at Perfect Day at CocoCay opened this year, giving cruise ship passengers that wanted a break from the family experience.

Hideaway Beach at CocoCay

Available only to guests at least 18 years old, Hideaway Beach has a giant swim-up bar with DJ, sports bar, crescent-shaped beach, new food options, and more.

It addressed a need to have an adult only space, which was one of the most requested attractions.

Revealed a new private beach in Mexico

Coming soon to Perfect Day Mexico

Royal Caribbean turned a lot of heads when they announced plans to build its biggest private beach experience ever in Mexico.

Perfect Day Mexico will open in 2027 and will completely overhaul the port of Costa Maya.

Similar to Perfect Day at CocoCay, this will be an all-encompassing offering exclusive to Royal Caribbean ship passengers that will include beaches, pools, a waterpark, helium balloon ride, and many more details that have yet to be revealed.

The total project will encompass 90 hectares, with is about 220 acres. That's roughly double the size of Perfect Day at CocoCay.

Expect more details in Spring 2025.

An incredible year for its stock

The proof of how good Royal Caribbean did as a cruise line came in the financial results for the company.

Royal Caribbean Group had just about the best year you could hope for, with double-digit growth and monster revenue numbers.

Each quarter saw the company bringing in billions in revenue:

  • First Quarter: $3.7 billion revenue
  • Second quarter: $4.1 billion revenue
  • Third quarter: $4.9 billion revenue

The company's financial success was driven by strong demand for cruising, supported by both loyal repeat customers and an increasing number of first-time travelers. Consumer spending onboard, was also a major factor, driving their numbers even higher.

Royal Caribbean (RCL) shares have soared all year long, closing at $240.30 per share before the holiday break.

I stayed in 3 mega cruise ship suites this year. 6 surprises made it better than I expected

In:
24 Dec 2024

I love a good cruise deal, but sometimes splurging and staying in a suite is the way to go while on a cruise.

Royal Loft Suite foyer

Royal Caribbean has many kinds of suites, but the ones that always capture people's attention are their signature Star Class suites on its biggest ships.

In 2024, I had the chance to review three giant cruise ship suites: Royal Loft Suite, Aquatheater Suite, and the Ultimate Family Suite.

I paid an average of around $4,000 - $5,000 per night for these suites, making them far from a cheap deal.

Matt in Ultimate Family Suite

Each suite was indeed massive, but I think everyone expects that.  What truly stood out about these rooms were some of the surprises I didn't expect with these sort of suites. They may not be the top reasons to book them, but I think they make a difference.

Being escorted through check-in made me feel like a VIP

Star Class check-in area

All suite guests have their own line for check-in at a cruise terminal, but when you book a Star Class room, you get escorted inside.

There's a special meet area for Star Class guests, where you drop off your luggage. You don't need to print out the regular luggage tags, because Star Class guests get their own luggage tags added on the spot.  In fact, your luggage is taken onboard the ship by a specific porter just for Star Class guests, so that means no waiting around for your bags to arrive.

The agent then escorts your group into the cruise terminal and through security and check-in.  They find the shortest lines and get you moving as quickly as possible.

Royal Caribbean's check-in process is already very fast, but as you whizz past everyone, it's a surreal feeling getting the most exclusive service even before the cruise begins

I loved being able to my suite as soon as I boarded the ship

AquaTheater suite on Wonder of the Seas

No matter which cruise I go on, I always want to board the ship as quickly as possible.

A loyal Royal Caribbean Blog reader, (and long-time suffering Vols fan) Michael Poole, once reminded me you can either wait at the hotel room or the cruise terminal, so may as well get there early.  With Star Class, this even more important.

Your Royal Genie will take you right to your suite as soon as you board the ship.

This means you can not only drop off your things in the room, but get to start enjoying the suite you paid a lot of money for in the first place.

Friends hanging out

Having early access to your suite before other cabins are ready is a treat, and it's great for entertaining friends.  I invited friends up to the suite immediately to hang out and get the cruise fun started.

Even if you're not looking to invite anyone, being in the room early means you could nap, enjoy the amenities within the cabin, or just have a quieter start to your cruise.

The special SeaPass card got attention of crew members

Star Class card

When you go around the ship and flash your Star Class card, crew members take notice.

Like all things with being in Star Class, it's easier, and when you show your SeaPass card at the theater, order a drink at a bar, or borrow towels at the pool deck, you're almost always just waived through.

It's not only easier, but it speeds things up.

I didn't expect the exclusive suite entrance to be quieter

Royal Loft Suite entrance

In the case of the Royal Loft Suite on Wonder of the Seas and Ultimate Family Suite on Utopia of the Seas, there is a dedicated entrance.

At first, I thought having these special glass doors to get to my suite was more of a vanity thing.  I joked it was a way to keep my friends' kids out.

As it turned out, the real benefit of not having a suite on a shared hallway is you hear no noise at all from outside your suite.

Ultimate Family Suite sign

I don't think hallway noise is a big deal to begin with (especially on the suite deck), but after a day or so I really started to notice I heard nothing from outside our room.  In other cabins, you'll occasionally hear someone talking loudly, running, or some sort of commotion.  

The exclusivity of being in one of these giant suites really stands out.

I didn't think I'd use the hot tub more than the kids did

Hot tub

Two of the suites I stayed in had their own hot tub, but I probably spent more time in there than my kids.

Like many children, my kids like to do something to say they've done and then move onto the next thing.  This was the case with the hot tub too.

Ultimate Family Suite balcony

The best times to enjoy the hot tub are when the ship is sailing in or out of a port, at night, or if there's a sunset in view.

I don't usually hit the pools and hot tubs on the cruise ship's main deck because of how crowded they can be, so it was nice having my own and it's definitely an added bonus.

One of the biggest surprises was how much time the kids preferred to be in the suite

Slide in Ultimate Family Suite

Royal Caribbean is known for offering so much to do on its ships, but my kids tended to hang out in the suite more than when we are in other kinds of cabins.

I certainly don't blame them for wanting to enjoy what the suite offered, but many times they just wanted to have dinner delivered to the suite and watch TV, call their friends, or enjoy the entertainment in the suite.

Ultimate Family Suite table

The kids were glued to the game table in the Ultimate Family Suite, which has all sorts of multi-player games to try.

Plus, they liked being able to stay in the PJs and not bother getting dressed up for dinner and have their meal brought to the suite.  One of the best benefits of being in Star Class is you can have room service deliver food from the Main Dining Room or Specialty Restaurants to your suite.

As a parent, I liked knowing they weren't roaming the ship, and I didn't mind being able to go to dinner with just my wife.  Date nights are a rare commodity when you have kids, so it was a nice benefit I didn't count on.

I stayed in balcony cabins on 5 different cruise ships. Here's how they compared - and which was the best value by far.

In:
23 Dec 2024

As a frequent cruiser, I stay in many types of cabins, but balcony rooms tend to be the most common choice I make.

Matt on his balcony

I tend to book balcony rooms the most because they offer a great balance of space, amenities, and price. They aren't the cheapest option, but usually a balcony is a reasonably higher cost compared to interior cabins.

This year, I stayed in a balcony cabin on five different Royal Caribbean ships: Liberty of the Seas, Utopia of the Seas, Anthem of the Seas, Icon of the Seas, and Mariner of the Seas.  

In the case of Utopia of the Seas, I actually stayed in two different balcony rooms on separate sailings.

Here's how the spaces stacked up — and which cruise room I liked best for its excellent value.

My balcony room on Liberty of the Seas was all the way forward

Liberty of the Seas

In June, I booked connecting balcony cabins at the very front of Liberty of the Seas.

This was a 5-night cruise to Bermuda that I took my family on after my kids finished their school year. Because our schools finish up before Memorial Day weekend, we're able to hop on a summer cruise before the summer season rush starts.

Independence balcony

Each cabin was a category 3B Spacious Ocean View Balcony room, with a cost of $4,296.98 per cabin.  

I was able to get one room for free because it was offered to me by Royal Caribbean's Crown and Anchor Society as a reward for reaching Pinnacle Club status.

Liberty of the Seas cabin

I liked the fact these rooms were spacious balcony rooms, which meant they had more living space so there was less shuffling.  

Plus, booking two connecting cabins is still one of my favorite family cruise hacks for saving money (and sanity).

Liberty of the Seas is a middle-aged cruise ship, so the aesthetics of the cabin are not going to wow anyone, but it's certainly quite functional.

Forward balcony

The downside to this cabin was it was all the way forward.  It gave us great views from our balcony, but it meant a longer walk back and forth between the room and other places on the ship. Plus, cabins all the way forward can be more susceptible to motion.

I stayed in two balcony rooms on Utopia of the Seas

utopia of the seas balcony cabin

Royal Caribbean launched two new cruise ships in 2024, Icon of the Seas and Utopia of the Seas.

I ended up sailing on Utopia six times in 2024, with two of those sailings in an oceanview balcony.

The first time was a media preview sailing, in which Royal Caribbean invited me to sail as their guest prior to the ship's launch.

utopia of the seas balcony cabin

For this short 3-night weekend cruise, I had a category 1C cabin that was midship.

One thing you'll notice on a brand new ship is how modern everything looks.

Storage space on Royal Caribbean's newer Oasis Class ships always stands out to me, because there is so much of it. 

Utopia of the Seas closets and couch

Compared to older Oasis Class ships, the cruise line figured out how to add so much more storage options inside it. On both sides of the couch is a closet. One closet was wide open and contained 20 hangers to hang up dresses or suits. It's even big enough to store your suitcase, backpack, and other luggage.

The second closet had five shelves along with a safe to store valuables.

Utopia of the Seas outlets

Another tremendous upgrade within cabins on a new ship are how many USB outlets there are.

There's USB outlets on both sides of the bed, along with USB and power outlets elsewhere in the cabin.  This is so helpful for families and it means less reliance on having to remember to pack an outlet extender.

Balcony on Utopia of the Seas

In October, I went back on Utopia again in a category 4D Ocean View Balcony cabin.

This cabin was "free" in the sense I got it through Royal Caribbean's casino program.  Essentially, I gambled enough money on a previous sailing to qualify for a free balcony offer.

All I had to pay were the taxes and fees, which came out to 312.94 per room.

TV turned on at night

Just like on Liberty of the Seas, I booked two connecting balcony rooms (my wife and I both qualified for a casino offer on this sailing).

I'm not sure you can really tell a difference between the ocean view balcony cabins between my two sailings other than location. 

My next cabin was on Anthem of the Seas in Europe

Anthem of the Seas in Spain

In August 2024, I sailed alone in a balcony cabin on Anthem of the Seas from Southampton, UK on a 7-night cruise to France and Spain.

I stayed in a category 4D ocean view balcony that cost me $2,822.55. 

You might be wondering why I went for a balcony if it was just me in the room, and there are two reasons why I went with a balcony.

Anthem bed

First, the price was good. This balcony cost me almost half as much as the balcony on Liberty of the Seas, and this sailing had two more nights.

Second, because the scenery in Europe is so different to me, I valued being able to easily see my surroundings.  This was especially true for sailing in and sail away, when there was a lot to enjoy.

Also, the weather in Europe was quite mild, so I really enjoyed being able to use my laptop from the balcony and do some work while enjoying temperate weather.

Anthem room

Even though Anthem is about 10 years old, I think the room looks quite up to date with its modern touches.

There are USB outlets around the cabin, and lots of storage too.  While Royal Caribbean may have tweaked options more with its newer ships, I don't think you'll be at a disadvantage with the amenities of a Quantum Class ship.

Balcony chairs

At 55 square feet, the balcony is average for a Quantum class ship and it has enough room for two chairs and a table.  It's enough space for two people to comfortably enjoy the view and ocean air.

I spent 3 nights in a balcony on the brand new Icon of the Seas

Just like Utopia, Royal Caribbean invited me to stay in a balcony room on Icon of the Seas when she debuted.

Being a brand new ship, you come to expect a beautiful cabin with modern touches. There were the most USB outlets I've seen on any Royal Caribbean ship, but there were two changes that stood out about a balcony room on Icon.

The first change was adding a seat in the shower.

I have never seen a cruise ship shower with a seat before, so this is very unique to Icon of the Seas. 

I also appreciated the size of the shower, as cruise cabin showers have been notoriously small in older ship designs.

The other change that I didn't love as much was the shift from drawers to baskets in some areas.

There are baskets in one of the storage areas, and I can't say I thought it was a good idea.

They didn’t seem to fit well in the shelves: they were heavy and slid harshly over the wood below. They didn’t slide as easily as a drawer, and I had to pull them all the way out if I wanted to get an item out of the basket.

Of course, baskets are not a deal breaker when it comes to a balcony room.  

If I had to pick a winner, I'd say my balcony on Mariner of the Seas felt like the best bang for my buck

Mariner of the Seas docked at CocoCay

The first cruise I took in 2024 I think ended up being the best dollar-for-dollar value.

While still on winter break, I took the family on a 5 night Western Caribbean & Perfect Day on Mariner of the Seas.

Connecting balcony room

Once again, I booked two connecting balcony cabins. The total for two balcony cabins was $3,864.28, making each cabin less than $2,000 each.

Mariner is similar to Liberty of the Seas in age, but unlike Liberty, Royal Caribbean added significant updates to the ship more recently.

Inside a balcony room

Unfortunately, the cabins weren't updated. Royal Caribbean rarely, if ever, updates cabins as part of its ship refurbishments.

Nonetheless, I think the price is perfect for a ship like this.  

I think most cruisers are willing to overlook the curtain color, bathroom motif, and lack of USB plugs if the price is right.

I strongly considered Anthem of the Seas for the best value, but because I had to also think about airfare and other costs of a European cruise, I had to give the edge to Mariner.

Royal Caribbean Post Round-Up: December 22, 2024

In:
22 Dec 2024

Merry Christmas! The holidays are here, and so is our weekly round up of this week's Royal Caribbean news.

Man trying to kick down door

The big Royal Caribbean news this week centered around a passenger that died soon after being detained for chaotic incident caught on video.

The man allegedly attacked two crew members aboard the Navigator of the Seas and was attempting to kick down a door to a towel room.

According to the man's family, he died shortly after being detained by ship security.

Royal Caribbean News

Video: 5 big changes coming to Royal Caribbean in 2025

Have you subscribed to the Royal Caribbean Blog YouTube Channel? We share some great videos there regularly, all about taking a Royal Caribbean cruise! This week, we are sharing our latest video — 5 big changes coming to Royal Caribbean in 2025 — and don’t forget to subscribe here.

Royal Caribbean Blog Podcast

Royal Genie

The 552nd episode of the Royal Caribbean Blog Podcast is now available, with a first-timer's guide to Star Class.

Royal Caribbean's top tier suite program offers a tantalizing amount of service and choices well above anything else you can find on its ships.  So how can you properly take advantage of it all?

Please feel free to subscribe via iTunes or RSS, and head over to rate and review the podcast on iTunes if you can! We’d appreciate it.

A $11,000 suite on Royal Caribbean's Utopia of the Seas

AquaTheater Suite balcony

Want to experience a mega suite with equally impressive amenities?

The two bedroom AquaTheater Suite on Utopia of the Seas is the least expensive Star Class cabin you'll find, and Jenna got to try it out for the first time.

It has two full bedrooms and bathrooms, along with the biggest cruise ship balcony you've probably ever seen.

Crew member reported overboard from Royal Caribbean ship

Man overboard reported on Vision of the Seas

Passengers on Vision of the Seas reported a rescue effort to locate a crew member that went overboard.

Reports from the ship indicate the crew attempted to locate the person in the ocean, but search efforts were unsuccessful.

A ship-wide announcement was made to alert crew that someone had gone overboard.  Later, the Captain informed guests it had been a crew member.

Royal Caribbean passenger refused to pay for expensive medication after a severe allergic reaction

Allergic reaction

A woman complained on TikTok about how much she was charged for medicine on a ship after suffering an allergic reaction.

The woman went to her ship's medical center to get treatment, but balked at a cost of $390 for Benadryl.

She refused to pay it, and her story triggered hundreds of comments from cruisers who reacted to her experience.

6 places I avoid on a cruise ship

Pickleball

Matt goes on lots of cruises, but realized he tends to skip a few venues all the time.

Sometimes these areas he doesn't go to are a matter of personal preference, while other times he thinks it's a mistake to go there.

Everyone has their own cruising style, and it's easy to overlook an area or simply run out of time to get there too.

I love to cruise on Royal Caribbean, but I never go to these 6 places on a cruise ship

In:
21 Dec 2024

A cruise ship is my favorite place to vacation, but there are a few areas of the ship I rarely, if ever, visit.

Allure of the Seas at sea

Cruising is a matter of style, and I've learned everyone cruises different. That's part of this vacation's charm: it's not the same experience for everyone. You could get on the ship and spend it all in your cabin, or go and be the life of the party at the different events onboard.

I hate to make generalizations because I try to experience as much of a cruise as I can, but I've found there are a few spots I just don't go to anymore.

It could be because my personal cruising style has changed, or I simply have no interest in it.  Keeping in mind that this isn't meant to be a list of places you shouldn't go. Rather, I'm sharing my own experience.

Call me crazy, but these are the six places I really never go to on a Royal Caribbean ship.

Sports court

Pickleball

Insert your own comment here about a blogger that doesn't spend much time at the sports court, but I'll own it.

Any time of day, I'll see plenty of people playing basketball, pickleball, soccer, or volleyball on the sports court of a ship. I just never had the urge to go.

Royal Caribbean offers organized games as well as "free play", and it's an opportunity to get out and play a favorite game.

Sports court Icon

I think my disdain for the sports court has less to do with the activities offered, but rather it's usually exceptionally hot on the sports court.  There's no shade and most months of the year, I'd start sweating before my first volley or basket.

I think I've been on the sports court engaged in a game twice that I can recall: when pickleball first got added to ships, I remember playing a game once on Mariner of the Seas.  And the other time was badminton in the SeaPlex on Odyssey of the Seas.

DJ dance parties

Red Party

Even in my college days, I never loved a really loud dance party.  So it's no surprise I don't get into the offerings on a cruise ship.

Royal Caribbean's dance parties have become quite popular, from the fleetwide Red party to the new offerings on Utopia of the Seas.

hyperlink-nightclub

One of the sure fire signs you're getting old is when the music at a party always seems too loud, so I guess that's me.

Just like the sports court, there's plenty of other cruisers to take my place at the dance parties onboard.

Royal Promenade dancing

Promenade

If your Royal Caribbean ship has a Royal Promenade, then there will be a few evenings where there's a dance party held here.

This is more of a "street party" vibe than the DJ music I touched up on earlier.  

My issue with these dance parties is they seem passé and clichéd in the sense Royal Caribbean has been doing them forever it seems, and many are rooted in an aging demographic.

Royal Promenade party

Besides the theme or music preferences, my bigger issue with the Royal Promenade parties is it shuts down everything else on the promenade. It's like the muster drill of entertainment.

Cruising has many traditions, and the street party is one of them that I wouldn't mind see retired. 

Read more: What it was like to go on a Royal Caribbean cruise in the 1970s

Art auctions

Another activity that's seemingly been on cruise ships forever are the art auctions, and this was a "one and done" for me.

To be fair, I'm not a connoisseur of fine art by any means. If you're into all of this stuff, that is wonderful. Just know that it isn't necessarily a bargain — no matter what the salespeople try to tell you.

Read more: I went to the controversial cruise ship activity to see if its reputation is as bad as I've read

Card room/Library

Card room

Every Royal Caribbean ship has a few public spaces for gatherings, such as a card room or library.

I understand why these spaces exist, but I'd rather go to the art auction because at least something would be happening there.  I'm not against quiet spaces, but I have no desire to go hang out in one of these places.

If I was going to read, I'd rather go to the pool deck, balcony, or promenade deck seating areas. 

For what it's worth, I think Royal Caribbean also punted on the idea too. Icon of the Seas, their newest ship design, has no library intentionally.

FlowRider

Flowrider on Liberty of the Seas

Proving I have no athletic ability, I'll add one more physical activity on a cruise ship you will never, ever find me on.

Royal Caribbean made a name for itself when it added its first FlowRider surf simulator to one of its ships. 

As advertised, you can actually learn to surf on a cruise ship and I've seen plenty of people love it.

It's free to try, and a really neat activity.

Falling on the FlowRider

I not only have no good sense of balance, but can also foresee my own demise on this thing trying to stand up and then subsequently faceplanting. Bathing suit flying off at the same time, optional.

Most people seem to love trying it out, and I'll gladly watch from the nearby seats.

Royal Caribbean Blog Podcast Episode - Star Class first timers guide

In:
20 Dec 2024

Listen to the Show

Thinking about trying Star Class? Or maybe you booked already? Here's what to expect from it!

Share with me your thoughts, questions and comments via...

On this episode:
Running time:

Royal Caribbean cruisers are getting accidentally hit with a fee. What I do every cruise to avoid it

In:
20 Dec 2024

Of all the extra fees that come with a Royal Caribbean cruise, one in particular seems to be more problematic because of how easy it is to get overlooked.

People in a hot tub

It's no secret that the Royal Caribbean cruise fare does not include everything during your trip. Alcohol, shore excursions, souvenirs, and the spa all cost extra and for the most part, that comes as no surprise to new cruisers.

The one fee that seems to "get" people the most is the unreturned pool towel fee, and it's far more prevalent than you might think.

The cruise line offers as many pool towels as guests would like to use during the sailing, but they all need to be returned before the conclusion of the cruise.

Pool towels

The official policy states, "If guests do not return the same number of towels they checked out, a $25.00 fee per unreturned towel will be added to their onboard account. "

Sounds simple enough, but a lot of cruisers overlook ensuring their towels get back - and they are recorded as returned.

"Check your final invoice, you probably got charged"

On Reddit, IJustWorkHere99 shared a warning to other cruisers why you want to verify you don't have any towels left unreturned prior to the end of the cruise.

This person returned to their ship after a fun day at Royal Caribbean's private island of Perfect Day at CocoCay with towels they borrowed from the ship to use during the day.

Upon returning to the ship, they thought they returned the towels properly, but it didn't get recorded.

Wonder-and-Reflection-Docked-CocoCay

"We were met just after security by two crew members accepting pool towel returns. They did NOT scan anyone's SeaPass or write down stateroom numbers for accountability of the towels," the person posted.

According to the post, the crew members were trying to expedite the return process because bad weather had forced everyone back early and they didn't want a huge line.

"They assured us that we would not be charged for the towels and that everyone's' accounts would be zeroized for towels that evening."

Towel bin

Sure enough, it turned out they got charged for the towels.

"Well guess what happened? They charged my mom $25 for a pool towel and they charged me $100 for 4."

A lot of other past cruisers reported similar situations.

Pool deck on Utopia of the Seas

"Family we were traveling with on Icon got slapped with the towel fine twice, even though I was with them the entire time that day and watched them scan and return," wrote Julianus.

"We had a random towel charge right before leaving that morning. Still waiting for the credit to come through," added theresketo.

Downtown-Ball6994 actually had $300 in pool towel charges after the cruise ended because of a mix-up in how returned pool towels were scanned, "It turned out that when the attendant scanned my wife’s card, instead of returning the towels that I checked out, it checked out an additional 6 towels to her."

"It took a few days to get the charge removed because they said that they had to call the ship and verify what happened."

What to do if you get charged for towels

Towels on loungers

The first thing to do is verify there are no unreturned towels on your onboard account before you debark the ship.

To verify you're in the clear, you just need to go to Guest Services and ask them to confirm it.

It takes a few seconds to do so, and you should go over on the last day of the sailing to make sure you're walking off the ship without any surprise charges.

Towels

In fact, having Guest Services print out a summary of all your charges on the last day is a good idea to verify there are no surprises waiting for you.

If you don't realize you are getting charged for unreturned towels until you get home, the good news is you can still call and get it fixed.  It just takes longer to process this.

If you returned all checked-out towels but still received a charge, you can call Royal Caribbean's Post Cruise department at 1-800-256-6649 to assist with taking care of it.

It's much easier and faster if you can double-check the charges before you leave the ship.

Why do they charge for towels at all?

Towels in Labadee

You might wonder why Royal Caribbean charges for unreturned towels, and it has to do with reducing waste.

The cruise line doesn't think guests covet towels enough to want to steal them and bring them home. After all, they're not great quality to begin with and have been reused many times.

The origin of the rule has to do with passengers leaving them behind in port, or elsewhere, rather than returning them.

Towel reminder

If passengers leave towels behind at a beach somewhere, not only is it wasteful and littering, but it's quite noticeable where the trash is coming from to the locals.

The fee makes sure the towels get back to the ship, and not left for the local population to have to take care of.

Don't pack your own towels

beach-towel-stock

Some people might be reading this article and think bringing your own pool or beach towels is a great workaround, but I think that's overkill for the problem.

Royal Caribbean offers towels for you to use onboard the ship or to bring to a shore excursion, and it's a terrific service (despite the issue of occasionally not recording those towels were indeed returned).

I don't recommend bringing your own towels because not only are they going to take up a lot of room in your luggage, but once they are soiled, it's going to be difficult to properly clean them.

Packing for a trip

It's my experience wet towels take a long time to air dry, especially if you don't have access to the outdoors.  

Even if you have a balcony, then you need to ensure they don't fly away due to the wind or get soiled again from a passing rain shower.

Let's put it this way: going to Guest Services is a lot easier than packing and caring for a bunch of pool towels.

I spent 70 days on Royal Caribbean cruise ships this year. Here are 6 things I always do onboard

In:
19 Dec 2024

I love to cruise on Royal Caribbean, and in 2024 I got to cruise the most I've ever done in one year.

Matt with sunset

This year, I've been on a ship for 70 nights (and have another couple days left before the year ends).

Because I live in Florida, it's logistically easier to get on a cruise ship given how close the major ports are to where I live. Nonetheless, I also flew to New York and Europe to go on cruises in order to expand my options.

After so many cruises, you might think things would get rather repetitive, but I relish certain cruising traditions that I feel obliged to do every time.

On nearly every trip, I have some absolute must-dos that I simply can't skip. No matter how much I cruise, these are the six things that never get old.

Go to the Windjammer for my first meal onboard

icon-windjammer

It just doesn't feel like a Royal Caribbean cruise to me unless I start things off with lunch in the Windjammer buffet.

While I do occasionally hit up a specialty restaurant first (such as when I have a dining package), I still prefer lunch at the ship's buffet.

This is a cruising tradition going back to my very first Royal Caribbean cruise on Explorer of the Seas. I distinctly remember going to the Windjammer with my family and being amazed how much variety there was.

Windjammer Marketplace

Besides nostalgia, I don't usually eat breakfast, so by the time I get going and on the ship, I'm pretty hungry and ready for a meal.

While the buffet can get busy on embarkation day, I try to go there before noon to beat the worst of the crowds.

With a belly full of food, I'm ready to start any cruise.

Spend my evenings in the pub with great music

Darla Fox

When Royal Caribbean Blog readers ask me where to find me on a ship, I always tell them there's a good chance I'll be in the English Pub most nights.

You'll find a pub on nearly all the ships in the fleet, and they play the kind of bar music hits on a guitar that I really enjoy.

Basically, these are songs you likely know all the words to and likely have heard in many bars before.

Matt and Kevin

Pub singers come in all styles, but my favorite this year had to be Kevin Phillip while he performed on Icon of the Seas.  I'd book a cruise if I knew he was performing on it, because of how talented and engaging with the crowd he is.

Country Trio band

The rare exception is when I'm on Utopia of the Seas and the Country Trio is playing, and then I'll skip the pub and head up to the Mason Jar bar.

Seek out my favorite foods

Matt with popcorn

Royal Caribbean executives have said the top two reasons most people go on a cruise is for the destinations and the food, and I can certify I love to cruise for the food too.

Depending on the itinerary, ship, and who I'm cruising with, I'll dine at a variety of restaurants on Royal Caribbean that are included and cost extra.

My wife will attest to the fact I go out of my way to find my all-time favorite Royal Caribbean foods.

Asian cooking station

In no particular order, here's my cruise ship must-eats:

  • French onion soup from the Main Dining Room or Coastal Kitchen
  • Popcorn
  • Sushi from Izumi
  • Indian curry from the Windjammer
  • Asian stir fry from the cooking station in the Windjammer
old-portions-of-sushi-from-izumi

These are deeply satisfying foods that I could probably eat every single day. I'm pretty sure on some cruises this year I did eat one of these every day.

There are other foods I love too, but this is the list of what I can find and seek out on pretty much every ship.

Try to plan at least one epic shore excursion

catamaran

I'm not sure when this started, but one way I like to spice up any cruise I take is to plan a really fun shore excursion.

I think this was born out of visiting a port of call many times over the course of my cruising career, but I try to book a tour, cabana, private boat, or something else that truly stands out.

It's easy to fall into the same routine on cruises, especially as you repeat itineraries.  So as a way to mix it up and also treat my family, I look for ways to do something a little different.

Snorkel spot in St John

Royal Caribbean is fond of saying their ships are all about making memories for their guests, and I like to apply that mantra to my own plans. My kids may not remember the umpteenth time we sailed on Mariner of the Seas, but they definitely remember when we do something extraordinary.

Some examples from this year include:

  • Chartering a catamaran in Bermuda
  • Snorkeling in St. John
  • Staying in an Airbnb in London

If you want an easy but really fun shore excursion idea, look into chartering a boat. Whether it's a catamaran, fishing boat, or yacht, they are plentiful and never disappoint.

Take a nap

Call me old, call me boring, but I don't care. I love to nap on a cruise.

I don't usually sleep in, but right after lunch on a sea day, I usually feel a knack to lay down and take a break.

It's not only relaxing, but napping allows me to (probably) stay up later if I'm well rested.

Start planning my next cruise

Star of the Seas

As the cruise starts to wind down and we approach the last day or two of the sailing, I'll begin looking forward to my next sailing.

I think this is a coping mechanism for dealing with the end of a fun vacation, so starting to look at shore excursions or dining plans is a good distraction.

I'll also take this opportunity to see which of our friends or family could potentially join us.  After all, cruising is more fun with friends!

Why every hardcore Royal Caribbean fan will be on Utopia of the Seas on September 22

In:
19 Dec 2024

If you love to cruise on Royal Caribbean, you'll want to mark your calendars in 2025 for the top event of the year.

Utopia of the Seas sailing away from Port Canaveral

Each year there are compelling cruises to consider booking, but there's one cruise that Royal Caribbean hosts that gets the most attention for good reason.

The President's Cruise is an annual tradition, where Royal Caribbean International President and CEO Michael Bayley sails on a specific sailing with the open invitation for cruise line fans to join him.

It might seem like a strange idea to go on a cruise specifically to be on a ship with the CEO and other cruise fans, but it's essentially a giant celebration of cruising.

Think of it like the Comic-Con of cruising, where people the super fans come out to see and be seen.

When is Royal Caribbean's President's Cruise in 2025?

President's Cruise logo

Let's get right to it: the next President's Cruise is already scheduled for 2025.

It will be held on Utopia of the Seas on the September 22, 2025 sailing. That's a 4-night Bahamas cruise that sails from Port Canaveral, Florida.

The cruise will visit Perfect Day at CocoCay and Nassau, Bahamas.

What makes the President's Cruise special?

michael-bayley-presidents-cruise-1

To understand the appeal of going on a President's Cruise, you have to love cruising on Royal Caribbean. A lot.

The annual event began as a celebration of all things Royal Caribbean and the people that love sailing on the cruise line.

Royal Caribbean is not only one of the biggest cruise lines in the world, it's also incredibly popular. There are passengers that sail with Royal Caribbean dozens of times per year. Some even cruise more than they're on land.

President's Cruise flag

Royal Caribbean has offered a President's Cruise for the past few years, and each year has seemingly been outdone by the previous year with special events, giveaways, and guest stars.

Of course, Mr. Bayley is sailing onboard the ship and there are opportunities to meet him during the sailing. He hosts certain events, and is otherwise around to meet.

A lot of cruisers relish the opportunity to meet him and have a moment to share what they like about the cruise line, as well as hear his thoughts on where the cruise line is headed.

Michael Bayley

And yes, some will take the chance to bring up issues they see with Royal Caribbean. That's a style he seems to embrace, as Mr. Bayley welcomes feedback.

In addition to Bayley, other top Royal Caribbean executives are onboard as well.  It's basically a who's who of Royal Caribbean's leadership team.

With all those executives onboard, there's extra attention given to just about every facet of the sailing.

And then there are the passengers, many of whom are super cruise line fans.  You won't find a sailing with more top tier Royal Caribbean cruisers that have enormous Crown and Anchor Society point totals.

Special events and surprises

Michael Bayley

While the President's Cruise is a normal Royal Caribbean sailing, there are a subset of events you can attend that go above and beyond what's typical.

You'll find Q&A sessions that offer behind-the-scenes insights from Royal Caribbean's top brass. There are special performances by musical celebrities, surprise events, and even special shore excursions.

President's Cruise band

Past musical acts brought on a President's Cruise have included Michael Bolton, Boy George, and Patty LaBelle.

Each day there's usually swag waiting in your cabin that you can't otherwise buy.  Royal Caribbean branded everything, and lots of gifts to bring home.

Why you might be interested

President's Cruise 2024

First and foremost, a President's Cruise is going to appeal someone that loves to cruise on Royal Caribbean often.

It's also a one-of-a-kind experience to sail alongside Michael Bayley and other leaders. The access this sort of a cruise provides is really the only opportunity customers have to meet these folks.

Often Mr. Bayley will talk about upcoming ships, innovations, and company plans. 

Michael Bayley speaking at President's Cruise

I think the exclusive events, unique souvenirs, and surprise gifts also factor in highly to consider going. Some of these are published before the cruise commences, but many others are revealed only once the cruise begins.

Then there's the social aspect where the top cruisers get a chance to meet up.

You can meet other die-hard Royal Caribbean fans, and a lot of super cruisers look forward to a President's Cruise like a reunion.

How to book the President's Cruise

Utopia of the Seas in CocoCay

Because the September 22, 2025 sailing of Utopia of the Seas is a regular sailing (as opposed to a charter sailing), anyone can book it like any other cruise.

Our preferred travel agency is showing at the time of this article's publishing cabins are still available in all of the four major categories.

An inside cabin starts at $1,213.26 per guest (including taxes and fees).  For two people, the lowest price is $2,426.52. That price would be for a category ZI Interior Stateroom Guarantee, which means Royal Caribbean would pick the cabin assignment.

The cheapest balcony on this sailing is a Central Park View Balcony, which costs $3,372.52 for two people (including taxes and fees).

living room aquatheater

And if you want to cruise in style, there is still a Two Bedroom AquaTheater Suite that comes with Star Class benefits for $13,572.52 for two guests.

Any Royal Caribbean cruise is likely to sell out sooner or later, so space will be limited and you'll want to book as early as you can before prices go higher and more cabins sell out.

A Royal Caribbean passenger refused to pay for expensive medication after a severe allergic reaction. Her decision started a debate.

In:
18 Dec 2024

A woman claimed she was on a Royal Caribbean cruise and had an allergic reaction to something she ate, but then refused to pay the high price for medication onboard.

Allergic reaction

The woman posted a video on TikTok of her swollen face and disdain for the price the cruise ship's medical facility wanted to charge her.

"I've been on the boat for ... not even the full 24 hours and my face is swollen," she said as she took her sunglasses.

She did not say what she ate the triggered the reaction.  She said she said she went to the medical center on her vessel and was told it would cost $390 for Benadryl.

Woman showing an allergic reaction

"They do have it, but it costs $390 for them to give me Benadryl," she said.

Cruise ship medical bays have doctors and nurses onboard, and it's effectively a mini urgent care location to treat and triage minor issues.  For major medical issues, the passenger will be taken off the ship to get treatment back on land.

benadryl

For medical care onboard, they don't accept any insurance.  You have to pay out of pocket and then be reimbursed after the cruise by either your own medical insurance or a travel insurance policy.

Unfortunately, most medical insurance plans don't cover cruise ships because they're outside of their country. 

Luckily for this woman, she said at the end of the video she managed to get Benadryl from another passenger on the ship.

Fierce opinions

The comments for this woman's video exploded with opinions on the matter, as many had differing thoughts of what she should have done in this situation.

Many cruisers talked about how they bring all sorts of over-the-counter medications on vacation with them.

"I take the whole medicine cabinet with me on a cruise because I refuse!," said Deneanne Nicole.

advil-pain-killer-medication-stock

Others recommended asking other passengers, who may have done just that.

"Girl. Go ask folks on the boat. Especially veteran cruisers. They have everything," said Baezivy.

Txfynest recommended, "Go on the Facebook travel group for your boat and ask the group hopefully you’ll be ok till yall port and get something."

Medicine on shelves

Some viewers realized the need to plan ahead as a result of the video, "this is a learning experience for all of us. I need to take meds on my next cruise" gabrielabutcallmegaby commented.

Most of the comments centered around being prepared and bringing the right medications with you, just in case.

In fact, one of the top things cruisers shared they regretted not packing was over-the-counter medication.

sea-sickness-balcony

No one wants to get sick on vacation, but it happens.

Whether you simply catch a head cold or you have a mild allergic reaction to a bug bite, having a variety of over-the-counter medication can make all the difference. 

The importance of travel insurance

Empty Pool chairs

The real debate topic was the importance of travel insurance and how they would have handled the situation.

Toneee22 shared their experience when something similar happened, "I fainted on a cruise was taken 2 the infirmary & my bill came 2 $600. I paid the bill before I left & sent it 2 my insurance company. They reimbursed me $570, so my out of pocket was only the co-pay."

Christina Sanford Hamilton added, "I have travel insurance. Buy it annually and I always take two bags of meds and bathroom stuff."

travel insurance

Travel insurance is technically optional, but it ought to be a must-buy for travelers going on a cruise vacation.

A basic policy from Allianz costs $37 per plan and covers:

  • Flight, hotel, and vacation-rental cancellations
  • Meal and transportation expenses during delays
  • Rental-car insurance
  • Medical expenses, including evacuations

The exact cost will depend on how long the trip is, the age of the cruisers, add-on coverages, and other considerations.

Terminal A gangways

Travel insurance also covers you for a last-minute need to cancel a cruise, such as a death in the family or loss of a job.

The best way to compare insurance plans is to go through a travel insurance aggregator. 

My two favorite options are InsureMyTrip.com and TravelInsurance.com. 

Adventure of the Seas departing Port Canaveral

Both charge you nothing extra to use their services, so it's free to browse. Plus, they offer ways to compare specific plans from different travel insurance companies against each other.

You probably won't actually need the travel insurance, but if you do, you never want to be in a situation where you're debating getting the health care you need versus the out of pocket costs.

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