5 things you've probably overlooked with the new cruise protocols

In:
22 Sep 2020
By: 
Matt Hochberg

The Healthy Sail Panel announced their initial recommendations for new policies that cruise lines should adopt in order to have a healthy return to service, but there are a few key facts you may have overlooked in reviewing it all.

The globally recognized medical and scientific experts assembled to craft these new recommendations have spent months working on a set of changes they think a cruise line should implement, but having spent some time with the document and hearing from cruise line executives, there are a few very important pieces of information to remember when reading over their conclusions.

Here are five facts you should be aware of when it comes to the new Healthy Sail Panel recommendations.

The recommendations are not yet rules

Believe it or not, but the 74 detailed steps announced by the Healthy Sail Panel are not actually the rules adopted by Royal Caribbean, or any cruise line.

The body of work provided is a set of initial findings that was submitted to the U.S. Centers for Disease Control and Prevention (CDC), in response to a CDC request for public comment that will be used to inform future public health guidance and preventative measures relating to travel on cruise ships.

One of the next steps is for Royal Caribbean, Norwegian, and any cruise line to take these recommendations and turn them into cruise-line specific rules.

Here is a quote from yesterday's press release to that point, "Fain and Del Rio said each company will use the Panel’s recommendations to inform the development of new, detailed operating protocols, which will be submitted to the CDC and other authorities around the globe for review and approval".

So the bottom line is the actual rules Royal Caribbean adopts may not be exactly word-for-word the same as what was released on Monday.

Many of the regulations are not meant to be permanent

If the idea of wearing a mask, having limited seating options around the ship, and being tested every day seem like a less-than-ideal kind of vacation, keep in mind these rules are not meant to be around forever.

Many of the 74 recommendations are labeled as a temporary Change that could be modified or removed later.

Royal Caribbean recognizes that what is happening today in the world can be drastically different than next month or six months from now. As a result, many of the policies are meant to at some point be discontinued over time.

Nothing has changed when cruises might actually restart (yet)

While all of this news is a major milestone in the process of resuming sailing around the world, nothing has changed yet as to when cruises might resume.

The CDC's No Sail Order has had no change in when it will expire, or even possibly be extended. 

Neither Royal Caribbean or any cruise line has committed to a firm restart date of cruises in the Americas.

The work of the Healthy Sail Panel, along with the committment by the cruise industry that cruises will resume in the Americas, is a big deal and worthy of attention, but it has not yet moved the needle of when we can expect to get back on a cruise.

The recommendations ignore a vaccine

Something important to keep in mind with all of the Healthy Sail Panel recommendations is they intentionally ignored any potential vaccine.

On page 16 of the recommendations, the Panel explains that it is too early to know what effect a vaccine will have in the coming months, but the Panel did not want to wait for one to come out and then make recommendations.

As a result, they are ignoring the vaccine for now and working off pre-vaccine steps.

The Panel acknowledges that its recommendations regarding testing may change over the coming months as the testing landscape evolves, and particularly once an effective vaccine is widely available. However, given the uncertainties around the timing, availability, and performance of a vaccine, the Panel recommends waiting until there is more certainty about these issues before recommending changes to the testing protocols based on vaccine availability.

This means once a vaccine does come out, some of these recommendations could change to reflect the impact a vaccine has on the populous.

Certain masks are likely to be prohibited

While face masks are a major component to keeping guests and crew members safe onboard, the Healthy Sail Panel deferred to CDC guidelines on the kinds of masks you should wear.

Specifically, it outlines which sorts of masks you should and should not be allowed to wear on a cruise ship.

  • Masks should have two or more layers, be worn over the nose and mouth, be worn by individuals two years of age and older
  • Masks should not be worn by children younger than two, people who have trouble breathing, or people who cannot remove the mask without assistance
  • CDC does not recommend that non-health care workers wear masks intended for health care workers
  • Gaiter masks and face shields are not recommended

These recommendations mirror what Walt Disney World has implemented with its own set of mask rules.

Up to 45% off pre-cruise purchases with Royal Caribbean's new sale

In:
22 Sep 2020
By: 
Matt Hochberg

Royal Caribbean is offering up to 45% off cruise extras you can add-onto your vacation, such as drink packages, shore excursions and more.

The Fall into Savings Sale begins today, and runs between September 22 - 30, 2020 and is valid on sailings from November 1, 2020 - October 31, 2021.

Here is what is included during the sale:

BEVERAGE: Up to 45% off

  • Classic Soda Beverage Package: 40% off onboard prices.
  • Classic Soda Beverage Package + VOOM Surf & Stream 1 Device: Discount varies by ship.
  • Dasani Water Cans: 40% off onboard prices.
  • Deluxe Beverage Package: Discount varies by ship.
  • Deluxe Beverage Package + VOOM Surf & Stream 1 Device: 40% off onboard prices.
  • Refreshment Package: 40% off onboard prices.

SHORE EXCURSIONS: Up to 40% off

  • Shore Excursions: Discount varies by ship. 

INTERNET: Up to 65% off

  • The Key: Discount varies by ship. (Excludes MJ)
  • VOOM Surf + Stream Voyage Package 1, 2, 3, 4 Device(s): Discount varies by ship.
  • VOOM Surf Voyage Package 1, 2, 3, 4 Device(s): Discount varies by ship. 

DINING: Up to 55% off

  • Unlimited Dining Package on 3N – 9N sailings: Discount varies by ship. (Excludes MJ, VI)

ACTIVITIES: 20% off

  • All Access Ship Tour: (Excludes BR, NE, OY, QN)

 GIFTS & GEAR: Up to 20% off (Excludes OY, QN, VY)

  • Anniversary Decorations with Champagne
  • Happy Birthday Decorations with Chocolate Cake & Strawberries
  • Happy Birthday Decorations with Vanilla Cake & Strawberries
  • Inky Beach Set
  • Inky Beach Towel (TicTacToe)
  • Inky Travel Set
  • Red Wine and Cheese
  • Royal Caribbean Beach Towel
  • Strawberries with Champagne
  • White Wine and Cheese

PHOTO PACKAGES: Up to 70% off

  • Photo Packages: From 5 - 100 print and/or digital options: discount varies by ship. (See full terms for exclusions)
  • Photo Package: Private Photo Session: discount varies by ship. (See full terms for exclusions)

To check if your sailing has this new offer available, log into the Cruise Planner on Royal Caribbean's web site look for any available offers. Keep in mind that not all sailings may see the sale applicable, nor are all offers significantly cheaper than previously posted.

If you spot a better discount on something you already pre-purchased, you should be able to cancel the purchase and then re-purchase the same item under this promotion.

4 Cruise CEOs see cruises restarting in USA thanks to newly announced safety policies

In:
21 Sep 2020
By: 
Matt Hochberg

Cruise line executives held a press conference on Monday to unify with one message: cruises are going to resume around the world, including the United States.

The Cruise Lines International Association (CLIA) hosted a virtual press conference with CEOs from Royal Caribbean Group, Carnival Corporation, MSC Cruises and Norwegian Cruise Line Holdings Ltd. to announce the cruise industry has submitted their new comprehensive protocols to the U.S. Centers for Disease Control (CDC) to get cruises started up again.

The cruise line executives and industry leaders spoke to the a variety of topics related to new policies that it hopes will get cruises started up again.

Adam Goldstein, Global Chair of CLIA, kicked off the meeting with a bold statement on the industry's commitment to starting up, "we are in a position to announce the mandatory core elements of health protocols that we see as a path to a phased resumption of ocean-going cruise operations in the Americas."

Royal Caribbean Group Chairman and CEO Richard Fain spoke about the Healthy Sail Panel's work that was also announced today in a "very transparent way to support a pathway for a resumption of cruising from U.S. ports."

"We said we wouldn't start until we were ready, but we think that the science has advanced and the technology has advanced to a point where we can safely proceed forward with our objective of giving the best experiences in the world in a very safe and controlled environment."

How soon can this happen?

While each of the cruise line executives had a positive outlook on taking a giant step towards cruises resuming in the Americas, the obvious question was when might that occur.

Brian Salerno, CLIA Senior Vice President, Global Maritime Policy, said that the cruise industry has provided as much detail as possible to the CDC to accelerate the restart process, but "we don't have a specific time frame from CDC when that will be allowed."

"Obviously, we'd like to be able to salvage something of the 2020 season. We know it's a it's a laborious process to go through the thirty five hundred or so comments that they've received in in response to their request. But we think the CLIA submission and the other industry level submissions would be very informative and hopefully make their jobs a little bit easier."

Frank Del Rio, president and CEO of Norwegian Cruise Line Holdings Ltd, commented on ability to operate cruises by the end of this year, "We are very confident that the recommendations that the Healthy Sail Panel plan...will allow us to cruise safely."

"We've not put a time factor on it. We underlying all this is we will cruise when we believe it is safe to cruise."

"We must develop the confidence among the authorities, among the travel agents, among the guests, the whole cruise ecosystem."

In terms of minimums, Carnival Cruise CEO Arnold Donald said it has taken "a good 30 days" in Europe to get a ship ready to go. 

"We do have the rigorous protocols in place for crew. We have to fly crew back in, and they have to go through rigorous testing, in some cases isolation and quarantine as an added measure and so on. And so it does take some time."

Later in the meeting, Mr. Del Rio was asked if the cruise lines feel it is safe to cruise right now with these new protocols.

"Absolutely. We have great confidence in the comprehensive and layered approach that our healthy and safety panel has put forth in which we are incorporating into the detailed protocols that we will be submitting to the CDC very shortly."

"We do feel very, very confident that they'll work in practice as well as they they look on paper."

"But that's why we're going to have a phased approach. We're going to test it. We're going to make adjustments along the way and and hopefully we will have a great start, build momentum, build confidence among all the constituents of the cruise industry so that we can get back to what we do best."

Guest and crew testing

One of the major aspects of the return to cruise is testing of passengers and crew.

Mr. Goldstein was blunt in his explanation of how important testing is to the cruise industry, "We should be clear that the commitment is one hundred percent testing of guests and crew prior to embarkation."

"The element that we're committing to does not specify the type of testing or exactly the timing of testing prior."

"The essence of what we're announcing today, unlike any other sector of travel, to our knowledge, is that every cruise line member of CLIA will test every guest and every crew prior to embarkation."

The most important changes you should know about Royal Caribbean's new health protocols

In:
21 Sep 2020
By: 
Matt Hochberg

Royal Caribbean Group and Norwegian Cruise Line Holdings Ltd. announced on Monday a comprehensive new list of changes, protocols and policies that its Health Sail Panel recommends for cruises to restart.

It is a very detailed and in-depth list of recommendations, and you might have taken a glance and quickly realized there is a lot to process.

Having sifted through the recommendations for a few hours, here are some of the important takeaways and big changes you should be aware of that are part of this body of work.

Not all of these changes are permanent

You should be aware that some of these changes are only meant for a temporary period in the beginning when cruises resume, and the panel indicated they could be modified or removed later.

Each recommendation falls into one of two categories: one that can be scaled down, modified, or discontinued over time, or one that should continue to be implemented to address SARS-CoV-2 and other infectious diseases.

The panel said it was not able to determine specific parameters that would determine at which point those control measures could be modified from the criteria that have been outlined.  However, they wanted to indicate that some policies could be rescinded once the pandemic is no longer a public health concern and does not pose the same threat as it does today.

You will be tested before and during the cruise

The Healthy Sail Panel said that while a vaccine may change things down the line, until a vaccine is widely available and performance evaluated, testing is the best approach for the time being.

Pre-cruise

All guests should be tested 24 hours to 5 days before the cruise, so that they are able to receive a negative result prior to beginning their travel via land or air transportation to the port for embarkation.

If a rapid and reliable test becomes widely available, the cruise line should administer a second test at the pier or immediately before boarding to improve confidence everyone onboard is healthy.

"Using adequately sensitive testing methods, the likelihood of missing a SARS-CoV-2 infection in an individual because of false negatives is extremely low under this double testing scenario."

If that sort of testing is not available due to financial or logistical constraints, the test 1-5 days before the cruise will suffice.

Embarkation

At embarkation, the Panel does not recommend a specific set of questions but rather recommends that the cruise operators base their screening questionnaires on the latest CDC guidance regarding signs and symptoms of COVID-19.

To encourage truthful reporting, cruise operators should make guests and crew aware that identification of symptoms or potential exposures does not automatically result in denial of boarding. An individual who reports a symptom that may indicate COVID-19 should go to a secondary screening area for further medical evaluation. Individuals reporting recent, prior contact with an individual with suspected COVID19 should also be referred to secondary medical screening.

Temperature checks

Despite the Panel's thoughts that temperature checks provide "limited value in identifying individuals with SARS-CoV-2 infections", they still feel it is a simple, quick, and low-cost step that can be taken as part of an overall strategy to prevent SARS-CoV-2 from entering a ship.

The panel recommends temperature checks be conducted every day, and in the later part of the day "when individuals are more likely to present with a fever" of 100.4 degrees Fahrenheit or higher.

The Panel does not recommend that cruise operators perform temperature checks more frequently than once a day.

You will be denied boarding if anyone in your group tests positive

Preventing infected people from boarding a cruise ship in the first place is a primary focus of keeping cruise ships safe, and in addition to the health screenings conducted at embarkation, there are some automatic denials for everyone in a group that may have tested positive recently.

If a group is traveling together to a cruise, if any one of them has tested positive for SARS-CoV-2 in the previous two weeks, all members of that party who are close contacts of the infected individual should not travel to the pier and all will be denied boarding. 

Guests should be made aware far in advance of their cruise about mask wearing requirements, social distancing requirements, and changes in other cruise operations so they are prepared to comply with these policies on board.

Guests and crew should wear masks

One of the top questions among cruisers was if they would have to wear masks, and mask use while onboard appears to definitely be part of the plan.

There is increasing evidence that cloth face coverings help prevent people who are infected with SARS-CoV-2 from spreading the virus to others. According to CDC, cloth face coverings are a critical tool in the fight against COVID-19 that could reduce the spread of the virus, particularly when used universally within communities.

Guests should wear face coverings in any indoor, congregate setting regardless of physical distancing measures, but should not be required to wear face coverings in their own cabins.

A notable exception is indoor dining. Seating in restaurants and bars/lounges should allow for physical distancing, so guests can eat and drink without needing face coverings while seated.

Face coverings are not required in outdoor settings as long as physical distancing is feasible. However, if physical distancing is not feasible in certain outdoor settings, masks/face coverings among guests should be required in those locations.

Cruise ships are reduced capacity

Initially, Royal Caribbean should not sail with its ships full in order to facilitate physical distancing, especially as procedures are being tested to ensure they are working properly.

Capacity can be gradually increased as conditions permit.

Capacity reductions should also be applied to all ship and terminal venues (e.g., restaurants, retail, casinos, lounges, fitness centers), as well as transportation vehicles and shore excursions, to allow for appropriate distancing practices.

Spreading guests out

The specifics of exactly how cruise ships will be physically distanced will depend on the ship, but the panel did provide some examples of social distancing it recommends.

  • Spacing out loungers at the pool
  • Separating tables at restaurants or leaving some empty
  • Blocking off certain seats in the theaters
  • Blocking off some slot machines to allow space between guests,
  • Moving activities outdoors where possible (e.g., holding yoga class on the ship deck rather than in the gym)

The Panel believes that removal of, and substitution for, self-service buffets during this time will help to maintain these general distancing guidelines and avoid overcrowding, and should therefore be implemented across all ships.

What happens if COVID-19 is on the ship

Having a plan to deal with an outbreak is a big part of the Healthy Sail Panel's plan.

Containment

Off the bat, certain staterooms should be designated as isolation and quarantine spaces. These spaces are for people who have either been exposed to someone with a confirmed infection and/or an individual who has tested positive.

Individuals who have tested positive for SARS-CoV-2 or individuals who are experiencing symptoms consistent with a SARS-CoV-2 infection will be isolated in designated isolation cabins within close proximity to the medical ward.

Individuals who were exposed to an individual with a confirmed SARS-CoV-2 infection will be quarantined in a single occupancy cabin with a private bathroom (unless quarantining with family members or close contacts with the same exposure history), no interconnection with an adjoining room, door closed, and preferably with a balcony.

Evacuation

In the event a case is identified onboard, Royal Caribbean should have a plan of action for getting these people off the ship and to a land-based treatment facility.

There should be plans in place for small, medium and large scale evacuation scenarios to avoid the quagmire of problems that occured in February when cruise ships in Asia were unprepared for getting infected guests and crew members off the ship. 

There is a lot of guidance on this subject in the plan, but the bottom line is there needs to be a plan of action.

Only cruise line shore excursions in the beginning

Like other cruise lines have already implemented in Europe, the recommendation is at least for the first few cruises back, guests should only be permitted to disembark at ports if they are taking cruise line sponsored excursions.

The panel does recommend Royal Caribbean "potentially reconsidering the cost of curated experiences" to make these more appealing.

In addition, indoor excursions should only be offered if  if physical distancing, use of masks, and other recommended protective measures can be implemented.

How cruises should restart

The final part of the Healthy Sail Panel's plan is for how cruises should start back up again.

The first step should be a simulated cruise, where employees pretend to be guests while a ship is docked and independent observers could watch the process and afterwards a full debrief with those observers would be done and corrective actions or modifications could be made.

Next, a a short overnight cruise with a limited load factor would be conducted with employees once again pretending to be guests, with more activities offered onboard.

If that goes well, then Royal Caribbean should offer a short cruise to a private destination.

The initial cruises with paying customers should be as simple as possible with limited destinations, controlled excursions, and short trip lengths. Once these initial sailings are
conducted and internally examined, it may be appropriate to carefully expand operations.

Royal Caribbean new cruise ship health protocols include masks, social distancing, testing and more

In:
21 Sep 2020
By: 
Matt Hochberg

Royal Caribbean Group has submitted its new comprehensive list of new health protocols and policy changes to the CDC that it will implement on its cruise ships in order to restart cruises.

The Healthy Sail Panel announced on Monday 74 detailed steps that it believes will protect guests, crew members and the places cruise ships visit from the spread of COVID-19.

The list of protocols is 65 pages long that include testing, the use of face coverings, and enhanced sanitation procedures on ships and in terminals. 

Royal Caribbean Group Chairman Richard Fain said Royal Caribbean will use the Panel’s recommendations to inform the development of new, detailed operating protocols, which will be submitted to the CDC and other authorities around the globe for review and approval.

Here is a breakdown of the changes that are either going to be implemented in the short term and discontinued over time, or kept for the foreseeable future.

Blue = Temporary Change that could be modified or removed later.

Green = Change intended to be kept over time.

Testing

1. All crew should be tested for SARS-CoV-2 between 5 days and 24 hours prior to leaving their home location to join the ship and receive a negative result, quarantine for seven days on board the ship upon arrival, and take a test at the end of that seven-day period and receive a negative result, before beginning their duties.

2. Cruise operators should implement a crew surveillance program, including periodic testing for SARS-CoV-2, to provide a reasonable level of assurance that the virus is not circulating among crew.

3. Other employees and ancillary staff (e.g., luggage porters and transportation providers) should undergo daily symptom screening but do not need to be regularly tested like crew or guests.

4. All guests joining a ship, regardless of method of travel to the ship, should be tested for SARS-CoV-2 between 5 days and 24 hours before boarding and receive a negative result that is shared with the cruise operator, before coming on board.

Health Screening

5. At embarkation, all guests and crew boarding the ship should undergo health screening to identify any symptoms consistent with COVID-19 (or other infectious diseases) and any contact with individuals suspected or confirmed to have a SARS-CoV-2 infection prior to the cruise.

6. All individuals should have their temperature taken via contactless device as part of the boarding process.

7. Any individual who discloses symptoms of possible SARS-CoV-2 infection or close contact with an individual with suspected infection, or who displays a temperature of 100.4 degrees or above, should undergo secondary screening by medical personnel to determine whether they may board the ship or whether they will be denied boarding.

Denial of Boarding

8. Cruise operators should not allow an individual to sail if they do not affirmatively state their willingness to comply with current safety and public health protocols.

9. Individuals who have received a positive SARS-CoV-2 test or who have in the last 14 days been in close contact with an individual with confirmed infection should not be permitted to board the ship.

Policy on Guests at Increased Risk of Severe Illness

10. Cruise operators should rely on CDC guidelines to determine who is at an increased risk of severe illness and who may be at an increased risk of severe illness.

11. Cruise operators should recommend that guests who are or may be at increased risk of severe illness consult with their health care provider before traveling.

Guest Information & Education

12. In addition to the information typically communicated at booking, guests should be provided sufficient information on SARS-CoV-2 to assess their individual risk, to fully understand the safety precautions being taken by the cruise line to address SARS-CoV-2, and to agree to comply with the necessary safety protocols while traveling.

Onboard Symptom Tracking and Monitoring

13. Cruise operators should conduct once-daily temperature checks for guests and crew on board.

14. Cruise operators should employ routine symptom screening methodologies to help ensure that potential SARS-CoV-2 infections are identified as quickly as possible.

15. Cruise operators should ensure education efforts are in place to help guests understand the importance of reporting symptoms and potential repercussions of failure to report symptoms.

Personal Protective Equipment (PPE) Usage

16. To prevent the spread of SARS-CoV-2, cruise operators should require guests and crew to wear cloth face coverings/face masks in accordance with CDC recommendations.

17. Crew members with prolonged contact (i.e., contact that may result in exposure by CDC’s definition) with guests on board the ship should be required to utilize complementary PPE, in addition to wearing a face mask/face covering.

Capacity Restrictions

18. When returning to sailing, cruise operators should adjust guest and crew load factors in a manner that allows for appropriate physical distancing on board in accordance with applicable guidance, taking into consideration the size and design of each ship.

General Distancing Guidelines

19. Cruise operators’ facilities on board the ship, at terminals, and at cruise line-owned and operated destinations should be modified to promote and facilitate physical distancing in accordance with the CDC recommendation of a distance of at least six feet.

20. Abundant signage and floor markers should be utilized to communicate physical distancing requirements in the terminal, at cruise line-owned destinations, and on board the ship, with a particular emphasis on high-traffic areas (e.g., gangways, elevators, ship common areas).

Terminal, Boarding, Debarkation Controls

21. Cruise operators should utilize processes and protocols for touchless check-in and speedier boarding to reduce contact and potential congestion in the terminal.

Sanitation

22. Cruise operators should educate guests in advance of travel about the sanitation measures that are being used preboard, on board, and at private, cruise line-owned and operated destinations.

23. Enhanced sanitation protocols should be employed to protect against the risk of SARSCoV-2 transmission via inanimate surfaces or objects, with attention to both high- and low-touch areas of the ship, terminal, and cruise line-owned and operated destinations.

24. Cruise operators should ensure that all disinfectants used for cleaning and disinfection are on the EPA’s List N: Disinfectants for Use Against SARS-CoV-2 or national equivalent for terminals located outside the U.S., which must also comply with local government regulations.

Hand Hygiene

25. Cruise operators should follow CDC recommendations regarding the use of hand sanitizers and hand washing with soap and water to craft their recommendations for guests.

26. Cruise operators should ensure that hand sanitizer stations, wipes, or hand washing stations are conveniently placed around the ship for guests’ and crew members’ usage.

27. Cruise operators should ensure that crew members are thoroughly trained on all aspects of infection control with emphasis on proper hand hygiene techniques.

28. In addition to providing hand sanitizer and hand washing stations on board, cruise operators should encourage hand washing or use of hand sanitizer before and after guests participate in recreational activities.

Ventilation, HVAC, Filtration Controls

29. Transmission of SARS-CoV-2 through the air is sufficiently likely that airborne exposure to the virus should be controlled for.

30. Cruise operators should use a variety of indoor air management strategies aimed at reducing occupant exposure to infectious droplets/aerosols.

31. All cruise operators should upgrade the HVAC systems on their ships to, ideally, MERV 13 filters to minimize pathogen dispersal from infected guests and crew.

32. Cruise operators’ indoor air management strategies should be optimized given the constraints of ship age and ventilation type.

33. When considering air management strategies, cruise operators should have a primary focus on reducing exposures in the core set of areas where guests and crew would be most vulnerable to droplet/airborne exposure to virus.

Medical Personnel

34. As a part of augmenting onboard medical capacity to ensure preparedness for potential COVID-19 cases, cruise operators should increase their existing ratios of medical personnel to guests and crew.

35. Cruise operators should ensure redundancy and back-up for onboard medical personnel.

36. Cruise operators should ensure there is sufficient onboard medical leadership on all ships, including the designation of a crew member with responsibility for infectious disease prevention and response who will inform and oversee execution of components of the response to an outbreak. Cruise operators should also ensure they have a doctor on board with intensivist training to manage the medical care of severely ill patients.

Onboard Clinic Design & Operations

37. Cruise operators should increase the capacity in their onboard medical facilities to treat patients who may become critically ill from SARS-CoV-2 infection or other unrelated illnesses.

38. Cruise operators should amplify the varieties and amount of equipment in the onboard medical facilities, including the ability to test for SARS-CoV-2 infection on board.

39. Cruise ship facilities should be arranged to accommodate care for patients presenting with suspected infectious disease separately from care for those presenting with noninfectious diseases.

40. Rather than a patient having an in-person appointment at the medical facility to receive a diagnosis or care, medical appointments should be scheduled virtually/remotely and/or medical staff members should hold appointments in the patient’s stateroom when possible.

Treatment Plan

41. A cruise line’s medical treatment plan should be responsive to the current understanding of COVID-19 and optimal treatment protocols, as well as to the specific clinical needs of each patient.

42. Cruise operators should have established relationships with onshore medical institutions that can provide telemedicine consultations in the event of a more serious COVID-19 case.

Contact Tracing

43. Cruise operators should use CDC guidance as a general guide regarding exposure (< 6 feet for ≥ 15 minutes), pending updates based on emerging scientific evidence.

44. Cruise operators should define high-, medium-, and low-risk exposures such that recommendations for each exposure level can be efficiently operationalized

45. Cruise operators should employ a variety of contact tracing methodologies to ensure that all potential SARS-CoV-2 infections are identified as quickly as possible.

46. Cruise operators should collect metrics on the effectiveness of contact tracing.

47. Cruise operators should be transparent in their communication with guests about what information is being collected and how it will be used for contact tracing

Isolation/Quarantine

48. Cruise operators should designate certain cabins on the ship as isolation and quarantine spaces.

49. Cruise operators should provide guidelines for the determination of whether, when, and where an individual should be isolated or quarantined based on their exposure risk, symptoms, etc.

Debarkation Scenarios

50. Cruise operators should have a thorough mobilization response plan in place prior to sailing to address the various scenarios that may require individuals with confirmed SARS-CoV-2 infection (guests or crew), and their close contacts, to debark from the ship.

51. Cruise operators should define the criteria for small-, moderate-, and large-scale debarkation scenarios in advance of cruising, including a clear decision-making process to guide thinking about when the threshold has been met for each risk level.

52. Cruise operators should establish offsite incident management with designated medical professionals’ advice to respond rapidly and to aid in decision-making.

53. In any debarkation scenario, individuals with confirmed SARS-CoV-2 infection, close contacts, and persons under investigation should be kept separate from any healthy individuals (i.e., those not identified through contact tracing or those who have tested negative).

54. Cruise operators should establish a communications plan, and assign a communications lead in advance, to share timely, relevant information with crew and guests on board the ship in the event of a SARS-CoV-2 infection during or after the cruise. Additionally, cruise operators should have systems in place to coordinate information about SARS-CoV-2 infections to relevant health authorities.

Destination & Itinerary Planning

55. There are two essential prerequisites that need to be satisfied in order for a ship to sail to a given port:

  1. Approval from the local government to visit a port
  2. Agreement to allow safe passage to SARS-CoV-2-infected individuals and their close contacts to debark and travel home.

56.Cruise operators should rely primarily on three key parameters when determining whether to travel to a given port:

  1. Current burden of SARS CoV-2 as defined by testing rate, positivity rate, and death rate.
  2. Local testing capacity.
  3. Local/regional/national implementation of SARS CoV-2 mitigation protocols.

57. In the startup phase, cruises itineraries should be as simple as possible, utilizing private, cruise line-owned and operated destinations or ports where there can be tight control of the onshore experience.

58. Cruise operators should initially return to service with shorter length trips.

Guest Excursions

59. During the initial return to sailing, cruise operators should only allow guests debarking from a ship at a destination port to participate in cruise line-sponsored or verified excursions as a way of limiting potential exposures in the destinations they visit.

60. Cruise operators should establish expectations of the vendors at the destinations they visit to ensure that they are taking recommended steps to reduce the transmission of SARS-CoV-2

61. Cruise operators should incorporate verification of compliance with SARS-CoV-2 protocols into their routine ongoing monitoring guidelines for excursion vendors.

62. Cruise operators should ensure that guests are thoroughly informed about potential exposure risks and how to minimize their risk of contracting SARS-CoV-2 at the planned destination.

63. Cruise operators should offer indoor excursions only if physical distancing, use of masks, and other recommended protective measures can be implemented.

Prevention (Crew)

64. Cruise operators should manage the population density of crew areas of the ship

65. Cruise operators should provide opportunities for crew to debark from the ship at destinations while maintaining reasonable limitations on their movement to reduce risk of exposure to SARS-CoV-2.

66. Crew should be placed in single-occupancy crew cabins whenever possible to minimize extended periods of close contact with other crew members.

67. Cruise operators should limit crew members’ close contact with guests over extended periods of time wherever possible. When distancing isn’t possible, crew should be provided with additional PPE appropriate to their job type.

68. Cruise operators should include crew in the surveillance, contact tracing, quarantine, isolation, and debarkation protocols that will be employed in the event that a SARS-CoV2 infection is discovered on board.

Training & Culture

69. Crew should be provided with regular training on protocols to reduce transmission of SARS-CoV-2 and empowered to take action to ensure these protocols are followed by guests and fellow crew members.

70. Cruise operators should reinforce a culture of honesty and collective responsibility among crew for following protocols and creating a safer environment.

Validation of Implementation

71. Cruise operators should have measures and metrics in place to perform continual self assessment of compliance with all updated health and safety protocols as well as methods for third-party verification of compliance.

72. Cruise operators should perform an “after-action review” following a cruise on which a SARS-CoV-2 infection was detected to assess gaps and make improvements prior to the next trip.

The Path Forward

73. In their return to sailing, cruise operators should use a phased approach to demonstrate that protocols can be successfully implemented on board their ships before returning to full operations with guests on board.

74.Cruise operators should implement a formal process to review health and safety experiences related to COVID-19 on cruises to enhance best practices and shared learnings for continuous improvement.

Royal Caribbean Post Round-Up: September 20, 2020

In:
20 Sep 2020
By: 
Matt Hochberg

Welcome to this week's edition of the Royal Caribbean post round-up, where we summarize all of the Royal Caribbean news and information from this week into one handy-dandy post! There is plenty of great content to enjoy, so sit back, relax, and enjoy this week's round-up!

Royal Caribbean announced this week that it canceled all of its Australia and New Zealand cruises through December 31, 2020.

The cruise line said the decision was made due to a recent extension of a ban on cruise ships in Australian waters until mid-December. Royal Caribbean opted to extend its ban through the end of the year so that guests could make alternate holiday arrangements.

Guests who were booked on affected sailings will receive emails with compensation offers and choices of what to do.

Royal Caribbean News

Royal Caribbean Blog Podcast

The 372nd episode of the Royal Caribbean Blog Podcast is now available, where Joy recalls a memorable sailing on Freedom of the Seas to celebrate her anniversary.

A wedding anniversary is always a special occasion, especially a 25th wedding anniversary. This week, Joy tells Matt all about a great cruise to mark a major milestone.

Please feel free to subscribe via iTunes or RSS, and head over to rate and review the podcast on iTunes if you can! We’d appreciate it.

New RCB Video: Why you shouldn't cancel your Royal Caribbean cruise

Have you subscribed to the Royal Caribbean Blog YouTube Channel? We share some great videos there regularly, all about taking a Royal Caribbean cruise! This week, we are sharing our latest video — Why you shouldn't cancel your Royal Caribbean cruise — and don’t forget to subscribe here.

5 hints Royal Caribbean Group Chairman has shared about cruises resuming

Richard Fain has provided periodic updates throughout Royal Caribbean's shutdown, and there have been a few hints at what changes we might to expect sprinkled in all of them.

Mr. Fain has spoken on television, in webinars, and on conference calls many times during the voluntary cruise suspension, and offered hints at what cruises starting up again will involve.

For anyone trying to piece together Royal Caribbean's game plan, here are a few policies we can expect that Richard Fain hinted or alluded to over the last few months.

Royal Caribbean CEO warns anti-cruise group is flooding CDC to extend no-sail order

In:
19 Sep 2020
By: 
Matt Hochberg

Royal Caribbean International President & CEO Michael Bayley took to social media to urge cruise fans to share their thoughts on cruises restarting, following a number of comments by a "a small anti-cruise group" against cruise lines.

Mr. Bayley posted on his Facebook page a short message urging everyone to submit their comments to the CDC prior to the September 21st deadline for input on how cruise lines should restart cruising.

"On Monday the 21st, the CDC closes the request for public comment regarding healthy return to cruising. There have been over 3000 comments, many of which have been very constructive and it has been incredible to hear from you all. Recently, a small anti-cruise group has lobbied their supporters to comment on cruise beyond the CDC remit. If you have a passion for cruising and the wonderful memories you have created sailing the oceans of the world, please visit and comment today."

He did not mention the group by name, but sifting through recent comments in the CDC's database of public comments showed one such post by a member of the group Stand.Earth.

Visiting the group's website, there are detailed instructions for members to submit anti-cruise messages to the CDC before the comment period expires.

The group went as far as to not only provide instructions on how to access the comments, but also a series of talking points to that bring up a few tropes about cruise ships.

The group asks its members to point out air pollution, the type of fuel cruise ships use, and "multiple reports" of health issues on ships that have resumed cruises.

At the time of this post, a search of the CDC's website returned at least 63 submissions that included the Stand.Earth URL referenced in the submission.

The CDC Public Comment period ends this weekend, on September 21.

The CDC has said they will use these comments in formulating a new policy for cruise ships. According to their website, "This information may be used to inform future public health guidance and preventative measures relating to travel on cruise ships."

How to submit a comment

Submitting a comment on how cruises should restart to the CDC is pretty simple and you can do it all online.

To complete it online, visit the Federal Register's E-Rulemaking Portal by going to the U.S. Federal Register's website.

Be sure to use the Document ID to search for this page: CDC-2020-0087-0001.

You are allowed to keep your submission anonymous, or include your name with the submission.

How full is my cruise ship: How to tell if your cruise is fully booked

In:
18 Sep 2020
By: 
Matt Hochberg

Wondering if there are any cabins left on your cruise or just how busy it will be onboard?

Pool deck on Oasis of the Seas

It can be very helpful to know if the Royal Caribbean cruise you have booked (or are thinking of booking) is getting close to selling out, and there are some easy ways to get a ballpark idea of what to expect.

It's fairly common for cruise ships to sail at full capacity, but occasionally there are some sailings that do not get completely booked up, especially if there are last-minute cancellations.

You should expect your cruise to be completely sold out by the time you sail, as it's the exception to have ships sail with empty rooms. The cruise industry is built around the concept of filling every room.

Anthem of the Seas at night docked

In Royal Caribbean's second quarter earnings for 2023, the average capacity for the second quarter was 105%. This means ships were sailing on average with every room full, and some rooms with third or fourth passengers in them.

This is a testament to the high demand the cruise industry enjoys, so it's quite likely your cruise will be sold out.

However, there is a chance for some sailings to have less demand, especially in the shoulder seasons when less people are able or willing to cruise.

Read moreWhen is the best time to go on a cruise?

If you're curious how to tell how full the ship is at any time, here's the easy steps to figure it out.

Why should you care if ship is close to full?

Reading this post, you might be curious why someone might want to know their cruise is almost full, and there are a few good reasons.

If you are on the fence about booking the cruise, depending on how full the ship is will determine how much time you have to decide to book the cruise or not.

In addition, prices tend to go up as rooms get booked, so a ship that is less than half full means prices may not fluctuate that much in the short term, whereas a ship nearing selling out likely will not see any price drops soon.

How to tell if your cruise ship is almost full

There is no exact method for knowing precisely how sold out a ship is or not, because Royal Caribbean does not divulge that information to the public.

However, there are some good strategies for getting a ballpark idea of how close to selling out a cruise is.

Making a mock-booking on Royal Caribbean's website is a very easy and simple way to get an idea how many rooms are left to book.

By going through the website and pretending to book a cruise, you will end up on the stateroom choice page, where you can see which categories are sold out, and drilling down from there, see how many cabin options come back as bookable.

A good travel agent can also provide insight into what is available by having them check on their site for availability. 

Is there any way to view the current amount of booked rooms?

Room booking on website

The only way to figure out how many rooms are left on any particular cruise is to do a mock booking.

What you want to do is pretend you are going to book a cruise on the Royal Caribbean website. Select a stateroom category, pick the deck, and see how many are available.

The only caveat to this strategy is you cannot see rooms that might be in a travel agent group that is being held.

Everything can change at final payment

Symphony of the Seas sailing away

If you are looking this up, keep in mind that the final payment date can drastically change how booked up a cruise is or not.

Prior to the final payment date, anyone can place a deposit and hold a cruise reservation that assures them of that particular cabin.  That cabin will remain unavailable to book and appear sold unless the person fails to make final payment and/or cancels their reservation.

A very common occurrence is people who make reservations many months in advance and then decide to cancel it at the final payment date because they decided not to sail.  

If you are trying to get an idea of available rooms, or discover a sailing is sold out, prior to final payment date, be sure to double-check again the day after final payment to see if more rooms opened up.

Once you get past final payment, cancellations are less likely since there is a penalty associated with canceling.  Cancellations past final payment date are not unheard of, just less likely.

Time running out to send your comments to the CDC on cruises restarting

In:
18 Sep 2020
By: 
Matt Hochberg

There are just three days left for the public to share their ideas with the U.S. Centers for Disease Control about how cruise lines should be allowed to restart cruises.

The CDC Public Comment period ends this weekend on September 21, which means now is the time to send comments before it expires.

Since July 29, the CDC issued a Request for Information on the resumption of cruising, which is open to anyone to comment on, including cruise fans.

You are free to write anything you like, or respond to any one of the  59 different topics and subtopics about cruise that the CDC would like feedback on. These topics include questions about who should be denied boarding, what cruise lines should be prepared to offer, and more.

Why should I send a comment?

If you are wondering if it is worth your time to send a comment, the cruise industry believes the answer is a definite "yes".

The CDC has said they will use these comments in formulating a new policy for cruise ships. According to their website, "This information may be used to inform future public health guidance and preventative measures relating to travel on cruise ships."

The Cruise Lines International Association (CLIA) has been encouraging all travel agents the importance of responding.

Cruise fans are keenly aware of the ins and outs of cruising, as well as the lengths cruise lines go to maintain a safe cruising environment.  Moreover, cruise fans certainly have a better handle on their favorite cruise line than the CDC does.

How to submit a comment

Submitting a comment on how cruises should restart to the CDC is pretty simple and you can do it all online.

To complete it online, visit the Federal Register's E-Rulemaking Portal by going to the U.S. Federal Register's website.

Be sure to use the Document ID to search for this page: CDC-2020-0087-0001.

Your comment can be up to 5,000 words, or you can instead write as long a response as you like in another document, and attach it to the submission form via the "Attach Files" box.

You are allowed to keep your submission anonymous, or include your name with the submission.

6 things that happen on a cruise that nobody talks about

In:
17 Sep 2020
By: 
Matt Hochberg

The appeal of going on a cruise is so much of the experience really is unlike anything else, and with that, comes a few nuances that tend to "fly under radar".

Millions go on a cruise every year (although maybe not this year), and it is a fantastic vacation, but there are a few things that could happen that usually do not make top ten lists or cruise tips videos, so I wanted to highlight them here.

Here are six things that happen on a cruise that no one seems to talk about, but it could happen to you.

Get frustrated at some point

Not unique to cruising, but sometimes a series of unfortunate events occur that leave you less than happy.

Getting frustrated, or even having a meltdown in front of family and strangers, happens to the best of us.  We are all humans, and we all have our tipping point, so occasionally something occurs that triggers someone and that leads to a few minutes we regret later.

One of the best pieces of cruise advice is to try to be as flexible as possible. You cannot control everything that occurs, and sometimes you just run into bad luck.

If an incident occurs that sets you off, try to remain calm and think is there someone else that can fix the problem, such as another crew member or your travel agent at home. 

The key is not letting this incident ruin the rest of your day or cruise. We all experience frustration, but try to remember the classic mantra of don't worry, be happy.

Travel stomach

Another thing that is not unique to cruising, but has happened to the best of us is an upset stomach.

I am not talking about a bacteria or something that infects you, just your run of the mill grumpy gut.

While bacterial infection can occur, many times the transition to a new diet, dehydration from flying, a change in climate, stress and even lack of sleep can cause simple traveler's stomach. 

The good news is most of the time it is easily treated and a minor and short-lived inconvenience. You should travel with medicine like Pepto Bismol or Imodium to quickly take care of the symptoms. (These are affiliate links that cost you nothing extra, but I get a referal fee if you buy something).

Sleep through activities we wanted to do

You will see commercials for all the amazing activities onboard a Royal Caribbean ship, and even circle them in your Cruise Compass the night before to ensure you do not forget to try it out and then... you sleep in.

While these activities are really fun and Royal Caribbean bills itself as a cruise line packing in amazing things to do, more often the appeal of sleeping in wins over.

A cruise is a vacation, and sleep is important.  Moreover, being able to sleep in is usually a rare opportunity at home, so a few more hours of sleep is very appealing.

If you ever manage to get up early on a ship (before 9am or so) and walk around the ship, it looks almost deserted.

So don't worry that you slept your cruise away, because we all do it too.

Have one too many drinks on a sea day

Despite your best of intentions, sometimes you will overdo it and have a few more drinks than you had planned.

Between the fantastic drink package values, creative cocktails served onboard and party atmosphere, overindulging does happen.

The lesson learned is to pace yourself and not try to keep up with anyone that has the nickname "Cruise Life ____" or "Big Dawg ____" in  front of their name.

Breaking up those drinks with a snack is helpful as well (might I suggest Sorrento's Pizza).

The best DIY shore excursion: go to a supermarket

I learned this tip from my friend Billy at CruiseHabit, and it really is such a great, inexpensive and fun excursion: go to a local supermarket.

The ports you will visit usually are known for amazing history, beautiful scenery, incredible things to do, and fun days in the sun.  But if your budget is low, or you cannot find something appealing, hop in a cab and visit a supermarket.

This is a really fun shore excursion to do in a different country because it provides a lot of insight into the destination.

You can browse the aisles and see what is for sale, who is shopping, how much things cost and how to buy things. What is the popular snack food? How are things packaged? You will learn so much by lurking in the supermarket.

Readjusting to your routines after the cruise is no fun

This is the biggest shock every cruiser encounters: the inevitable return to home after a cruise and culture shock of having to readjust to civilian life.

You will have to make your own beds every day, with no one leaving towel animals behind for you.

There is no place to drop off your kids while you relax with other adults. 

You will not wake up to an ocean view from your balcony, or be able to order room service coffee to go with the view.

Worst of all, you will have to start cooking again, and cleaning up after yourself.

It is not pretty, so be sure to have another cruise booked to have something to start day dreaming about while you wait for your hot dogs to cook.

Your thoughts

Is there some aspect of going on a cruise that never really gets talked about, but definitely happens to you? Which of these have you regularly experienced? Share your thoughts in our comments!