Royal Caribbean Blog

Royal Caribbean International President and CEO Michael Bayley revealed on Thursday he is the co-chair of a task force that is working on the safe return of cruising to the Caribbean.

At a meeting of the Miami-Dade County Tourism and the Ports Committee, Mr. Bayley spoke of the work everyone in Royal Caribbean is doing to get back to cruising, including this Caribbean island task force.

Made up of over 40 different Caribbean countries, the Americas Cruise Tourism Task Force is co-chaired with the Prime Minister of Barbados, Mia Amor Mottley.

According to Ms. Mottley, the ultimate goal of this effort is to ensure that the Caribbean region can prepare to reopen the borders for cruise tourism in a safe way.

Mr. Bayley spoke of the task force's work as being in conjunction with the Royal Caribbean Healthy Sail Panel work to prepare a new set of guidelines and protocols for the cruise line to employ once it resumes service.

"We have been working over the past several months on the creation of a universal set of guidelines that dovetail and fit into the work that's being created by our panel, and ultimately our collective submission to the CDC."

Ms. Mottley spoke of the group's work in July, noting the need for a firm set of new guidelines to ensure cruise lines will want to return to the islands.

"... That allows those people within our community to be able to see economic activity again, from vendors, to taxi drivers, to tourism attractions, etc. But they will not benefit if the cruise ships are not coming in, and the cruise ships cannot come unless there are safe protocols that we are satisfied on and that they are too, as owners of companies are satisfied can work for us."

Part of the work Royal Caribbean has outlined in its Healthy Sail Panel work has been to coordinate its efforts with the ports they visit.

Earlier this summer, Mr. Bayley outlined the four major areas of work for the Healthy Sail Panel, with the ports of call being one the top priorities.

• Upgraded screening prior to boarding
• Enhanced processes on board
• A special focus on addressing the destinations
• Procedures for addressing any reports of exceptions

Other cruise lines that have restarted operations in Europe have instituted strict rules for guests who go on shore excursions, such as MSC Cruises requiring guests only go on cruise line approved tours.

The Meyer Werft shipyard shared two new photos of Royal Caribbean's Odyssey of the Seas that highlight the majestic size of this new cruise ship.

It is no surprise that Odyssey of the Seas is going to be a giant cruise ship.  While she may not attain the status of the world's largest cruise ship (that honor goes to sister Wonder of the Seas, which is under construction in France), she is still a very large ship.

Meyer Werft provided a look at the ship's name on the bow. In the case of Odyssey of the Seas, the "O" alone measures 11.2 meters (36 feet) in height!

The entire "Odyssey of the Seas" name is 87.4 meters (286 feet) long.

It is also worth noting the name is positioned lower than on other Royal Caribbean ships.  In fact, the bottom of the "O" seems to go below the waterline of the ship.

Compare the placement of Odyssey's name to sister ships Ovation of the Seas and Spectrum of the Seas, which have their names higher up on the hull of the vessel.

Odyssey of the Seas is slated to become Royal Caribbean's next cruise ship to join the fleet, and will debut in summer 2021 in Europe instead of fall 2020 in Fort Lauderdale.

The Miami-Dade Tourism and the Ports Committee met on Thursday to discuss the opening plan for cruise lines, and placed much of the blame on cruises not restarting on the U.S. Centers for Disease Control (CDC).

The Board of Commissioners met in a virtual meeting, along with representatives from Royal Caribbean, Carnival, Norwegian and MSC cruise lines.

Vice Chairwoman Rebeca Sosa opened the meeting by pointing out the double standard of other industries being able to reopen while the cruise industry has not due to the CDC.

"While other industries have been allowed to reopen in phases, the cruise industry remains totally shut down. In April, the CDC gave the cruise industry seven days to come up with a lay-up plan, and the cruise industry worked tirelessly and gave them the plan in seven days. The CDC took 14 weeks to somewhat respond to the plan that was presented."

"They cannot wait another 14 weeks to get some feedback from the CDC. The cruise lines will need immediate engagement and action from the CDC in order to reopen."

Ms. Sosa spoke about the fact the cruise lines have been diligently working on plans, with no response or feedback from the CDC.

"The problem is that's not fair, that the CDC is not paying attention and communicating with the cruise industry on the plans that they are created so they can tell them this is right, this needs more work, so they can be prepared."

Royal Caribbean: "We're ready"

Royal Caribbean International President & CEO Michael Bayley also addressed the meeting, praising Miami officials for the support they have provided.

"If it hadn't been for the assistance that Juan and the Port of Miami provided Royal Caribbean, we would have struggled enormously with all of our guest and crew repatriations and the ongoing provisioning of our ships, which are all over the Caribbean."

Mr. Bailey spoke about how much the cruise industry contributes to the local economy, and the work Royal Caribbean is doing to get back to sailing.

"As the previous speakers have recognized, the cruise industry is truly vital to the Florida economy, contributing over eight and a half billion dollars in direct spending.

"We have been working over the past several months on the creation of a universal set of guidelines that dovetail and fit into the work that's being created by our panel, and ultimately our collective submission to the CDC.

"So we're very optimistic that we will be able to return to service. We're certainly better prepared today than we were yesterday, and we believe we will be better prepared for tomorrow."

Mr. Bailey summed up his comments with this statement, "It's time that the cruise industry returned to service and we're ready."

Royal Caribbean waiting to submit cruise restart plan

Mr. Bailey did clarify for the panel that Royal Caribbean had not yet submitted their plan for restarting cruises to the CDC. He said it would it submitted in the coming weeks.

"That plan has not been submitted to the CDC as of today. Our intention is to have that plan submitted in the coming weeks. And it corresponds with the request for information that the CDC opened up for public comment, which concludes on September the twenty first."

Ms. Sosa reiterated the need for the CDC to act quickly once the plan is submitted, and not to take a long time to respond, as they did in the spring.

"I'm going to speak from my heart. It's impossible to understand why they don't respond to at least work together to make sure that the last plan that is presented is the right one and to make sure that they don't do what they did before that they waited 14 weeks to respond to a plan."

The Royal Caribbean Visa Signature credit card offers no annual fee and bonus points that can be earned towards free cruises and other cruise-related benefits, but is it a good credit card for you?

Just like an airline branded credit card, Royal Caribbean's credit card is aimed at cruise line loyalists who want to earn rewards for a cruise vacation.

The Royal Caribbean credit card is popular with people who do not want to pay an annual fee, in addition to the benefits.

There is usually a one-time bonus for signing up for the credit card, along with earning 2 points per $1 spent on qualifying purchases with Royal Caribbean and sister brands.  Other purchases will earn 1 point per $1 spent.

The sign up bonus is pretty easy to earn: you will get 10,000 one-time new cardholder Bonus Points if you use your new credit card account to make at least one transaction that posts to your account within 90 days of the account open date.

Those 10,000 points equal $100 onboard credit that you could turn around and apply to your next sailing, or save it towards a higher-tier reward, including a free cruise.

All of those points can be redeemed towards onboard credit, cruise discounts and vacations, and more.

To earn a free cruise, you would need to save at least 50,000 points for a 3-4 night Royal Caribbean cruise. You get a minimum of a oceanview stateroom, and the cost of the cruise cannot exceed $1,000.

Being a Visa Signature card, it comes with the standard travel benefits like lost luggage protection, emergency cash worldwide, Visa Signature Concierge service, and more.

Royal Caribbean card benefits

The appeal of this card are simple: it costs nothing to keep the card (no annual fee), and you will earn more points on your Royal Caribbean purchases than with some other cards.

Moreover, this is a credit card for Royal Caribbean fans who love to cruise, and being able to get credit rewards that you can directly apply to your cruise is easy.

While there are plenty of other travel credit cards, being able to earn cruise onboard credit or free cruises is quite rare a reward.

In addition, the card has no foreign transaction fees, which is useful when visiting ports of call on a cruise.

Drawbacks

Other cruise line credit cards offer more lucrative sign up bonuses.  The Carnival World Mastercard offers 0% APR for the first 6 months, and enough bonus points for a $200 credit. The Norwegian Cruise Line World Mastercard also offers a $200 signup bonus and triple points on NCL purchases.

Of course, the chief benefit of the Royal Caribbean Visa credit card is all about Royal Caribbean Group rewards, which means there is less flexibility if you change your mind later on what you want to redeem your points towards.

This card is only avaialble for United States residents.

Should you get the Royal Caribbean Visa credit card?

This card is a good choice for cruise fans who mostly cruise with Royal Caribbean (and its sister brands) but are strongly against paying an annual fee.

If you want to get the most lucrative credit card rewards program out there, there are better cards that can offer more value for what you spend compared to this card. A few even have no annual fee, while most others do have an annual fee but with signficantly higher rewards and more varied choices in how to redeem them.

The Royal Caribbean Visa card offers exactly what it advertises: a way to earn discounts or even a free cruise from everyday purchases. The question is how important Royal Caribbean specific rewards are to you.

Just a little over a week since our last construction update, Meyer Werft shipyard has released a new photo of Odyssey of the Seas.

Royal Caribbean's next new cruise ship is under construction in Hall 6, and this week's photo is from the opposite end of the ship compared to last week.

September 9 photo

September 1 photo

The photo was released by the Meyer Werft shipyard in Papenburg, Germany.

Once complete, Odyssey of the Seas will be Royal Caribbean's second Quantum Ultra Class cruise ship, sailing from Rome in Summer 2021.

After her inaugural season in Europe, Odyssey will then continue its inaugural year in Fort Lauderdale, FL with 8- and 6-night Caribbean itineraries.

Odyssey has been under construction since the steel cutting ceremony in February 2019, but delivery was delayed due to the impact of the global health crisis.

Royal Caribbean has introduced an updated look to its deck plans in its app on at least one Royal Caribbean ship.

RoyalCaribbeanBlog reader Daniela T. shared screenshots of the updated deck plan designs that include a lot more color and depth to the look.

Old deck plan design from Mariner of the Seas

New deck plan design on Navigator of the Seas

Royal Caribbean's deck plans have traditionally been more utilitarian than eye-catching, but this new design seems to indicate a new direction for the deck plans that combines form and functionality.

As of right now, it looks like just Navigator of the Seas' deck plans have been updated in the app, but other ships could be updated later on with the new look as well.

The new maps should automatically appear for anyone with an upcoming Navigator of the Seas sailing. Keep in mind that if your cruise is not scheduled in the next few months, you may not be able to access it yet via the app.

You can download the Royal Caribbean app from the iTunes App Store and Google Play Store.

Royal Caribbean Group announced on Wednesday it has hired a new government relations expert to join the company.

Donna Hrinak will be the new Senior Vice President of Corporate Affairs, and will be responsible for leading the Group's government relations, communications and public relations functions. 

In a press release, Royal Caribbean Group stated she, "brings a stellar curriculum vitae in global regulatory policy, multicultural negotiations, coalition leadership and international business transformation to augment the Group's industry leading government affairs team."

In her new role, Ms. Hrinak will provide informed counsel and facilitate productive communication among a broad array of stakeholders, including port authorities, coastal community leadership, government representatives, environmental advocates, scientific and marine leaders and more.

Ms. Hrinak joins Royal Caribbean after working at The Boeing Company as the former Corporate Vice President, The Boeing Company and President, Boeing Canada, Latin America & Caribbean.

"As a global company touching every continent," said Richard D. Fain, Royal Caribbean Group chairman and CEO, "we are used to making our way in a complicated world. But these last few months have reminded us, more than ever, just how challenging that world is. Donna will provide her decades of experience in navigating the complexities of regulatory and cultural ecosystems to enable us to continue to build and maintain strong, collaborative relationships with countries and organizations everywhere we operate."

Hrinak has designed and led strategies to confront an increasingly complicated global regulatory environment and guided executives in evaluating the business, political and economic risks involved in global operations. She has worked closely and collaboratively with a broad range of international coalitions and agencies, including the World Health Organization.

Hrinak began working with Royal Caribbean Group on August 24.

When cruises restart, Royal Caribbean's app will play its largest role yet in becoming the focal point for a healthy return to cruising.

Royal Caribbean Group announced on Tuesday it intends to leverage its mobile app for paving a way for a safe return to cruising.

Royal Caribbean's app already offered a variety of features and capabilities, but will grow to include more functionality including:

• Muster 2.0 – one of the least-loved, but most important, parts of a cruise vacation – the safety drill – is transformed from a process designed for large groups of people into a faster, more personal “one-to-few” approach that guests can complete at their own time.
• Scheduled arrival time – staggered arrival times for guests help eliminate crowds by managing the ebb-and-flow in parking lots, drop-off areas and terminals to allow for physical distancing from car to stateroom.
• Expedited boarding – by completing check-in with the app, scanning passport information and uploading a ‘selfie’ security photo, guests can generate a mobile boarding pass and qualify for an expedited boarding process. Debuted in 2018, the innovative, digital experience minimizes check-in and security lines at ports, allowing guests to get on board seamlessly and safely in minutes.

• Digital key – guests can unlock staterooms with their smartphones by downloading a digital key, available in just a few taps for select ships and staterooms.
• Stateroom automation – using their smartphone, guests have the ability to control elements inside their stateroom, such as the TV, lighting, window shades and temperature, limiting touchpoints while achieving higher levels of stateroom customization.
• Onboard account – guests can view onboard charges and credits in real time from anywhere on the ship without waiting in line or on hold.
• Daily planning – onboard activities, entertainment shows, dining and shore excursions are viewable and open for reservations all through the guest mobile app.

Royal Caribbean expects more advancements to be added to the app, including some changes that will take place "behind the scenes".

The mobile app is leveraged by ships across many Royal Caribbean International, Celebrity Cruises and Azamara ships.

In a statement to the press, Royal Caribbean Group believes the app is one piece of the overall strategy in keeping guests healthy and safe, "These innovations will further demonstrate the Group’s commitment to exceeding guests’ expectations as well as their standards for health and safety on a cruise."

Royal Caribbean Group Chairman and CEO Richard Fain spoke to travel partners in a new video, offering optimism and insight during the continued cruise shutdown.

Sporting a new haircut, Mr. Fain started out by saying he feels "more positive" that the end of this period of no cruises may finally be coming to an end.

"Today, I'm beginning to feel more positive that we may be within sight of the end," Mr. Fain stated. "We're certainly not at the end, and we certainly have quite a ways to go...ut the pace of change has accelerated. Many positive developments are really beginning to bear fruit."

Later in the video, he added, "We are in sight of the downward slope. Like everything about this disease, it's a rocky slope. But we're getting closer to the other side of this crisis every day, and I'm excited about that."

Mr. Fain emphasized that while the virus cannot be eliminated, the goal now is to "control the spread to a manageable limit". He sees three tools for achieving this: better treatments, better testing and a vaccine.

"It's important to remember that the vaccine won't be an instantaneous fix. However, when we look at all these things, all these developments holistically, they combine to give us a very good hope for a normal future relatively soon."

Healthy Sail Panel update

Mr. Fain touched on the work the Healthy Sail Panel is doing, which is a combined effort between the Royal Caribbean Group and Norwegian Cruise Holdings.

Chaired by Governor Mike Leavitt and Dr. Scott Gottlieb, the panel is working on coming up with policies and procedures for both cruise companies to employ to keep guests safe.

Mr. Fain characterized the work being done thus far as being "pleased", especially with the work being done by the panel members.

"They have been thorough, they have been focused, and they have been engaged. They've devoted an amazing amount of time and effort to the project, and I've been blown away by their commitment."

In an example of the work, Mr. Fain explained how the panel tackled how ventilation systems work on a cruise ship. 

The panel engaged experts in conducting testing. where they developed testing protocols, set up the equipment and evaluated the results over a few weeks.

In the end, the panel was able to provide a scientific answer to Royal Caribbean's HVAC system.

Guests with Royal Caribbean cruises scheduled for later this year are seeing check-in times that are later than usually offered by the cruise line.

A number of sailings for November and December 2020 are showing cruise check-in times that go as late as 5:30pm.

Check-in times for Adventure of the Seas December 4, 2020 sailing

Check-in times for Mariner of the Seas November 20, 2020 sailing

Check-in times for Oasis of the Seas November 29, 2020 sailing

Prior to Royal Caribbean suspending its sailings in March, the latest check-in time for most sailings was early afternoon.  Typically, Royal Caribbean ships would depart in the mid to late afternoon.

There has been speculation that one of the new procedures Royal Caribbean may adopt in order to foster social distancing during the check-in process is to spread guests out with more check-in times.

In the weeks before cruises shutdown, Royal Caribbean was already thoroughly sanitizing the cruise ship terminal before and after every sailing. They also added special sanitizing of high traffic areas onboard the ship.

The extra cleaning takes time, which may require cruise ships to push back their departure times in order to accommodate all of these (and other possible) changes.

Royal Caribbean has only hinted at a few possible changes it will embrace once cruises resume. The cruise line is still developing its full set of policies and procedures, which will not be announced until at least the end of September.

Thanks to RoyalCaribbeanBlog readers Thomas Bissland, Meagan Mapson, Joanne Griffith & Judy Carson for their assistance in this post.